I thought now is RM139 for 500Mbps, where can find RM119 for 500mbps if not from SWU3.0?

My story about migrating to SWU5.0 with 12-month D+H:

On 20/06/2025, I visited the only TM Point in my area around 4:45 pm. I asked that service officer, is there a retention program or promo for contract-free users? She said yes, and started introducing her 2 SWU packages, which are 300Mbps FOC for 6 months, just one is without a TV 24-month contract, and another with a 55" TV 36-month contract, but both packages' monthly commitments are higher than my current one. Truly, I'm uninterested, as I told her I intend to reduce my commitment. So I wrote the SWU5.0 with Disney RM90 on her paper, and she said she got it, but she needs me to subscribe to the Unifi mobile for 3 months. And I also asked if I can migrate another account which still has 2 2-month contract. However, she said she cannot do any migration as long as in the contract, even though I offered to subscribe to another Unifi mobile. Therefore, I only managed to get one account contract-free, migrating to SWU5.0 with a 12-month D+H

23/06/2025 I received a WhatsApp from that officer who mentioned she had entered my order into the system this morning. The modify order is activated (completed) and the package name changed to Unifi Home 500Mbps StaywithUnifi 5.0 (Disney)(90) after one hour.

I will just keep my Unifi mobile for another 2 months, as I still have another account that is going to finish its contract on 23/08/2025. Plan to cut all Unifi mobile after I get that account migrated.





This post has been edited by ideaplus: Jun 23 2025, 11:50 AM

Yup, the SIM card will be activated on the spot as they will send you a payment link.

I had submitted the termination request on 4/6/25 and called 100 2 times for an enquiry, but nobody called me back for confirmation.
Even though the package changed today also nobody called at all. Just the package plan name changed.

This post has been edited by ideaplus: Jun 23 2025, 05:49 PM

Nope, I just take a half day leave to go since nobody call me at all regarding the termination request.
I asked that officer why nobody called me, and she said she did see an order, but not regarding the termination, but is for the refund after termination. However, I felt weird since I called 100 2 times, but nobody mentioned it to me as well.

Well, this is not important anymore, as no confirmation from the client side will not proceed with the termination. Moreover, my package name changed, so just wait for my next bill and see.

For my case is different. I asked whether I would receive a new router, but that officer said no, as I already have RG6 in their record. That's why I won't get a new device. There is no installer arriving at my premises. However, the package name changed after 2 hours when the order created in the app.

Maybe this is the reason. I got a new router when I signed up for the SWU2.0 (but now is SWU5.0 )

Hehe, I already changed one account to SWU5.0 (RM90) and plan to change another account on Sept

Yes for my case

Until this month?

1. They need the owner's confirmation, so if you disagree, the termination won't proceed.
3. Same infrastructure

Why you always claim Astro Fibre is not stable?
Do you have any proof or experience?
With the same infrastructure, the only difference probably is public IP or private IP (CGNAT) but this is not an issue or indicator to justify stable or not stable.

You're in 500Mbps RM119, convert to SWU5.0 (RM90) still 500Mbps
What is the difference? Do you think TM will bother your 500Mbps will be different with other's 500Mbps?
If 500Mbps really becomes case 300Mbps which will get a private IP, do you think YOUR 500Mbps won't get private IP?
Such nonsense.

This post has been edited by ideaplus: Nov 26 2025, 06:15 PM

Actually, nobody here will force you to take SWU5.0