why me haven't got free upgrade...sad liao...also my plan name still 300mbps swu 3.0 even though upgraded to 500mbps

5.4.2025, I apply for termination on unifi page for my 500mbps+unifitv package with 6 month contract left (package price RM149 without SST). and  just today received call from TM. I told that guy that the reason is because I dont want the TV pack and astro offered 500mbps for RM90 per month. Thus, that TM guy offer me this packages since he mentioned that I'm a old customer based on my account. Plan offered;

1. 100mbps = RM79 - 6 month free bill - 12 month free disney hotstar
2. 300mbos - RM99 - 6 month free bill - 6 month free disney but after 24 month contract, speed revert to 100mbps
3. 300mbos - RM119 - 6 month free bill - 6 month free disney and speed mantain even after 24 month contract.
4. 500mbps - RM139 - 6 month free bill - 6 month free disney and speed maintain after 24 month.

I opted for 100 mbps speed since I got my maxis package for 450gb data per month for my phone and another reason is that I can upgrade to higher speed anytime I want after that 6 month of free bill.

Go terminate like he did, then maybe you can nego for the Rm90 offer.

Hahaha, it's already known practice that Unifi has 101 pricing for each plan, mainly to please their old customers.
Lol. Maybe become TM staff and get staff promo then. If 500mbps rm119 is already hard to get, what makes you think you can get 2gbps for Rm1xx, unless you got insider cable?

unifi counter offer me 2 opt
1) 300mbps rm119 & free 6 mnths
2) 500mbps rm 90, no free month

both 24 mnths contract and price wont increase.. which one is better?

I’m having problem watching YouTube live videos keep buffering, anyone with the same issue?

I'm on 119 for 500mbps package now and also using 400-500gb data per month as well. Also thinking of downgrading to 100mbps if it can sustain the speed and latency that I need.

How many users in your household that's sharing the same broadband?

checked with tm, 1gbps confirm cgnat

still waiting their team to check

i ask directly since i'm try to port forward my opnsense to check it.

well it all happened

ip check with public and wan is different like 170.x.x.x(censored)

I just back from TM point to request for Swu 500Mbps unfortunately they mentioned no such plan with rm90

if we are not existing subscriber, just apply through the official website? The RM139 (Entertainment RM49.90+ 500Mbps RM90) plan?

Can we cancel the Astro subscription immediately after they counter offer us?

I stumble upon in fb group this user got free upgrade from 500Mbps to 800 mbps.

Even confirmed he also got 300 to 500 jump on 2023.

Is Unifi quietly roll out another free upgrade?

119rm for 500mbps very cheap already bersyukur

You need to pay 129 then maybe got chance to get 800mbps like him

You tak bersyukur for that price plan? I'm sure many want 500mbps for rm119.

Technician came and configure his Telekom combo router and modem , at first few round still not able to get the  full upload speed.  Then he was asked to hard reset his combo device and reconfig, and test again also not getting full upload speed. Only a round 280mbps is the max can get.  Then he called again to Telekom and they did a hard reset on Telekom end and eventually the upload speed is 420mbps which is ok. But when plug back into my Asus gt-ax11000 the upload speed was only 200mbps. 

Based on technician, if using Telekom supplied combo device, Telekom can "tag" the device at their end so ensure speed is ok. I don’t understand what this means. In directly, are we not supposed to use our own router in order to get the full upload speed? Btw, my down load speed is 940mbps and it is fine.

Emm i think TM screw up again...
Uploading file to GoogleDrive causing latency spikes... (Not even hit 400mbps upload)
SAME issue happens in Feb... 

Ya, just curious. 2-3 yrs ago, I tried, got varying results.

1. Paid on due date, account suspended later the same day. Reconnection fee not charged.
2. Longest is over 3 months before suspended. Reconnection fee also not charged.
3. More recently this year, neighbour's got suspended 3-4 days after due date. Dunno if got reconnection fee.

Anyway today is 9 days past due, still OK.

Astro, on the other hand, is very consistent. Suspend 1 day after due date and RM20 reconnection fee.

Hi,

Anyone use Mikrotik L009UiGS-RM Router 8 Ports connect with Unifi? Plan to buy this.

How about MikroTik RB4011 Ethernet 10-Port ?

300mbps, do you still get public IP?

Sounds like Flow Control issue, happened to me with asus 2G customer

Unifi store KLCC can. Other than that need to go Tmpoint.
Got iPad promo, sure recontract 24 months already. Your option is to call 100 and screw them, or report direct to MCMC.