This is what I had been doing esclate to higher level. But somehow escalating will result in technician visit where when check with Technician he also blur, he just bring his modem to my house and test.

The issue now is it’s so difficult to reach the network team hiding at the back end, seems like I have to make a lot of noise in order to reach them.

Do you aware that the speed will revert back to 100mbps after 24 month? below got people summarize for SWU5.0 package. In fact the one calling me also mentioned about this.


This post has been edited by joehann: May 13 2025, 01:54 PM

There is another problem after they allow MTU 1500.
In IPv6, the BNG will send ICMPv6 Packet Too Big even if the MRU is 1500 and big enough to receive it.
Using IPv4 doesn't face this problem. My guess is they put in this broken workaround because some of their supplied router eats ICMPv6 packet in the name of firewalling.

There are other minor issue with their BNG the last time I test them, such as the weird reuse of magic number.
I also don't quite understand why their L2MTU cannot be increased, considering TM claim's all their MPLS circuit runs 9k MTU worldwide in their marketing material.
Maybe their marketing team lied.

The upstream speed not as suscribed although config correctly by GEM/OMCC. For this case need to manually config in the OLT itself. Below is the flow how GPON upstream normally work.

ONU Activation:
When an ONU is activated on a GPON network, the OLT sends PLOAM messages to the ONU to establish communication and discover the available T-CONTs. 

Bandwidth Allocation:
Using PLOAM messages, the OLT assigns specific Alloc-IDs to different T-CONTs within the ONU, thereby defining which T-CONT will be used to carry specific user traffic. 

Traffic Management:
Once the Alloc-IDs are assigned, the ONU sends upstream traffic based on the allocated bandwidth for each T-CONT, ensuring efficient utilization of the shared fiber. 

yup. it will revert back to 100Mbps after 24months . but who cares. i can renew my contract in SWU 7.0 @ 2027 May right ?

I not sure about my friend on MTU 1500, his IPv6 seem working and no issue either way

If they run L2MTU 9000 bytes, then VRRP and VXLAN overhead not an issue.

I think their their marketing team lied. As this proof MTU stuck at 1488 weird number cause server NGFW rise a suspicion

May I know what T-CONT Entity Id that TM use across vendor? have one TM own standard or varies depend on OLT?
Like in Salak Tinggi, TM downgrading Alcatel OLT to Fiberhome OLT to avoid Nokia Cloud OMCI fee, and cause upload speed issue with FHTT OLT

As I don't have access to OLT, I just guessing across chipset, Huawei HiSilicon, Nokia MediaTek and D-Link/Nijika Realtek,
both use ME 278 0xff00 - 0xff0f (16 T-CONT), some are less, but T-CONT are there waiting to
so, ME 277, 8 queue per T-CONT: 0x8000 - 0x807f

but for D-Link based on Realtek, got extra T-CONT not in use

This post has been edited by Anime4000: May 13 2025, 03:50 PM

can confirm. just got the same offer (without any TV pack). CS also mentioned the price will stay after 24 months contract

Went and tried luck but CS say no no, haha (expected)

But she told me come back try again when left 6 months contract.

how did u apply?

free 6months bill as well ?

if yes , then really good deal

submit termination and wait them call you. I did want to switch to Time though as they just expand to my condo recently lol but SWU package is way cheaper than Time and Unifi is quite stable here

still under contract??

what is current price and plan?

No free 6 months

standard 300mbps for RM139. contract ended

Yea smart thinking there, I don't think about that when I switch to 100mbps RM79 from my 500mbps RM149 per month. But for me 100mbps is more than enough for a household of 2 adult with 2 kids below 10 years old for now. I can upgrade anytime if I think the speed is insufficient.

This post has been edited by joehann: May 13 2025, 04:42 PM

Black Dlink (Bridged) --> Asus TUF Gaming AX6000

Hi guys, i would like to ask about Unifi SWU 5.0. Does this kind of offer require us to perform "Service Termination SHOW" in front of customer service during the call?

Can I just direct request the contract renewal from them by enjoying this offer....

This post has been edited by kc9988: May 13 2025, 08:30 PM

My experience:-

Last time streamyx time, even paying one month later also no issue. Was thinking it was because they charge advance why I need to prepay.

Then came unifi time I tried once, after less than a week due (exact day forgotten) got disconnected and next month RM10 charged. Filed a report and got that RM10 waived.

Recently always paid on due date itself, no issue so far.

Yes it's good enough 100mbps

Thanks mine Asus gt-ax11000.