Then it should be Unifi issue. Will escalate this to cs.

Have they updated your new package in unifi apps? What is the new package name? 300Mbps or 100Mbps?

You can continue using the old ONU.

However you can also ask the technician to setup the new ONU+Router as normal.
THEN save the configuration of the new router into a PC or your phone.

Then you can ask them to convert the new Router as a bridge and connect to your Asus router.

In this case, you can use either the old ONU or the new Router (Bridge).
In case of your Asus router failure, you can even convert the new bridge back to Router. Then get new Asus router and convert the new Router back to bridge.

So the new router can become sort of a backup than can serve as a bridge to your Asus router or reverted back to standalone router ONU.

Which plan offer public ip?

500mbps and above plan.

Unifi Home 100Mbps staywithUnifi 5.0 (6MW)(Disney)

speedtest around 300Mbps...

What router you currently use? Wifi 6? For me, they said no router upgrade. Just get the 500Mbps/RM90 plan only.

if I want to walk in to ask for the SWU, can i do at Unifi store or must be tmpoint?

Anyone recently have Unifi 2gbps "free" upgrade then their line is fucked?

I had an email on sunday of upgrade then till today my line can barely reach 90mbps. Opened a ticket and they've been "escalating" here and there for past 6, days im on the verge of jumping ship to maxis if this shit keeps up.

Just learnt today that there is an ipad promo for upgrading line, which i got screwed out of the option of taking up since they upgraded my line...

This post has been edited by Jas2davir: May 16 2025, 07:18 PM

Hi everyone, I'm hoping someone here can guide me on how to enable the USB port on my TM router to function as a media FTP server. I have a HG6145F3 provided by TM. I've plugged a USB drive containing my media files into the router's USB port.
Ideally, I'd like to be able to access these files from other devices on my home network using an FTP client or even through a web browser. I've looked through the router's configuration pages, but I'm not seeing any clear options related to media sharing via USB. Perhaps I'm missing something or looking in the wrong place.
Has anyone successfully set this up with a TM router before? If so, could you please share the steps involved? Any specific settings I need to look for, or any guides I should follow? Any help or advice would be greatly appreciated!
Thanks in advance.

1) Insert FAT32 usb drive/disk
2) Firewall>ACL Setting>Yes-FTP-LAN
3) Application>FTP>Enable>Set ftp user/pwd
4) Reboot

Unifi store KLCC can. Other than that need to go Tmpoint.

Got iPad promo, sure recontract 24 months already. Your option is to call 100 and screw them, or report direct to MCMC.

Using own router all this while and they came and wanted to change it to a Skyworth router but according to them, ours is better so just left it with us without configuration.

Pause frame basically tells every device on your network to pause transmit. Transmit = Upload.
It should be DISABLED.

It is easier for you to just disconnect everything and test. It is a straight Yes / No if nothing is connected.

i have spoken to 8 different unifi personnel so far no resolution, tried calling 100 the automated call would tell me that i have a ticket and would hang up. No resolution provided so far, they've opened and closed my tickets daily to make it look like they've fixed my problem, i took SS of it and sent to MCMC in my report.

Tried disconnect all devices from wifi router one by one, left only my iPhone 16 pm. Speed test still showing upload speed of 150mbps plus. So can rule out it’s caused by pause frame.

you wrong i know iPad promo recontract 36 month lol

Thanks for your help! I switched to FAT32 and it's working now. exFAT wasn't being recognized

where to disable for Pause frame need setting PC or router if asus router where to find to set disable

Thanks for correcting me. Yes usually device contract is 36 months. It's too late if he wants to switch provider.