I should make a correction to my original post,, I’m an agent as well(can only sign ppl up)

As for the 1st month bill, it would look something like this( depending on the day of installation)


For upcoming package wise, I don’t have any information about that

Well, the 30 day free trial promo was supposed to end on oct 31st but it got extended till Jan 31st



This post has been edited by yongtjunkit: Jan 9 2021, 09:45 PM

I am having aneka pack together with my rm129 subscription. Asked them many times with CS if the aneka rm30 need to pay on top of my rm129. They said all included in rm129 as I am getting Extra Exclusive Promo. I guess the broadband price is only at rm99.

That's just an idea on how the installation will be done.

How to implement on your premise, need u yourself deal with tm directly.

Just apply for it, and see how it goes if you really need unifi.

My late father have an account with unifi, can it be transfer to my name without contract? As i want to retain all the details.

I think u need to call 100 and ask them

Last time, my mothers house landline number under my late fathers name.. i request to change to my name and retain all the details and... it quite fussy steps (sop) from them.. they only can change the e-billing to my email since they implemented no fizikal bill last time..

Try ask first what document they want..

To share my experience, I went to TM Point to have it transfer (done it on Oct 2019). I just bring my dad's death certificate (not sure for other channel). On my 1st bill, TM charge me a RM10 (Caj Khas) and the remaining pro-rate. But the transfer I did was for the fixed phone line (didn't have Unifi that time).

Usually transferring an account will tie you up for another 24 months contract, did mine last year.
But, since you're a special case maybe you can walk in to TM and speak with an officer there.

Wonderful to finally on new thread.. congrates!

Not sure am I short change by TM, I am on 500 mbps and connected to 2.4 GHz. When I did the Speedtest on wifi and only got 50-55 download speed in the evening. The router was positioned on 1st floor and test was done on ground floor.

I am using ASUS RT AX3000.

Any advise. Sorry as this is another speed question

That’s normal for 2.4 ghz, you must use 5ghz for the best WiFi performance, especially for high speed like 100mbps and faster

This is due to you connected to 2.4GHz
Please connect 5GHz one

Check your android setting got something call wifi scanning or bluetooth scanning(should be in privacy setting),try disable it. And the speed for 2.4Ghz should be faster.
But better choice is just directly use 5Ghz and no more problem. (Setup Mesh Network then all good.)

Macha, you're connected to the 2.4GHz lah
To get full 500Mb/s on WiFi, there are a few criteria
1. Your device itself must support 2x2 AC/AX
2. You need to be connected to 5GHz, not 2.4GHz
3. You need to set the 5GHz band to 80MHz
4. Don't expect to get 500Mb/s if you're far away from the router. The only way to get full 500Mb/s on WiFi even with all those criteria met, is if you're standing very close to the router. The further you go, the lower the speed will be unless you setup mesh network all around the house using Ethernet backhaul

How long are TM taking to fix dead VDSL now? Fault reported on Friday.
I suspect the ancient Huawei NT box has died

And your device is the only device using the wifi...

there are 2 type of ppl, someone just need an wifi with internet connection, doesn't matter what wifi speed they get and another like me, everywhere on wifi in my home i need to archive 450mbps and above (package 500mbps) thus with that, every 25 - 30 ft distance, i installed mesh wifi with ethernet backhaul, ground floor 2 mesh X60 and 1st floor 2 mesh M9 plus, if one each at X60 at ground floor and 1st floor, only get 139mbps furtherst point.

Best effort depending on the situation. Also if you are sharing with others in your household and/or you have multiple devices connected to the same router and you didn't set qouta for each user/device in router QoS settings.

Also distance and obstacles between your device(s) and the router can affect the speed. MESH could be a solution as others have pointed out in this thread.

This post has been edited by bk5: Jan 11 2021, 12:02 PM

Want to ask, Unifi installation enquire...

1. Must have 1 fiber equipment with multiple fiber port device, then only can lay the fiber from there to own house?
That day they come over to my house and say my house too far to that equipment..... They need ask other team install that equipment in my house that road only can lay cable to my house......

2. How long they install that box/equipment ?
From my apply until now already more than 2 month... still pending..... haiz.....

This post has been edited by ray8426: Jan 11 2021, 02:26 PM

Eleh, baru 2 bulan
There are those in here who had to wait for years before TM proceeded to install another DP in their road

1.Do ur homework, email or chk with all other provider...celcom fiber, digi, allo, maxis fiber etc.

2. From that feedback put official complain to mcmc

3. Follow up, might take time though

Btw where r u located?

Hi. I have a question about the time required for TM to bring on-line a new FDP installation. My Taman just got it's FDPs installed yesterday on 10 Jan. TM contractors started work on 23 Nov 2020 pulling fiber cable. I went to maxis and Digi stores to apply for fiber broadband today. They cannot find my Taman in the availablity port list. Anyone can share how long to wait for TM HSBB to release the new ports?