Hey guys,

Currently, my modem and wifi is downstairs, but the reception of wifi doesnt seem to be good upstairs. What is the best way to extend the range to upstairs? I dont mind buying extra equipments with wires that connect to the modem or router, but I am not very certain what kind of equipment I should be looking for, and which device to connect.

Thank you.

Also, since the Turbo, unifi notify me that my current router doesnt support up to the 500mbps upgrade that I have, so they gave me an option to buy from them.

But they dont say which model is it? Is there anyways to ask them before the technician come to install?

It doesnt really matter to me what brand or model really, jz that I want to make sure they can support the 5.0 ghz bandwidth.

First post, green text.
Boy your own router is way better than anything TM can sell you.

Buy your own router. They will provide a router for you, but it won’t be able to support 500Mbps on WiFi, even in 5GHz. Refer to 1st page, 1st post, green text, for a lesson in basic home networking and list of recommended routers.

asus aimesh products

so i think i am going to change plan from 500Mbps turbo to 100Mbps lite... and i renewed the contract for another 2 years already.

and from the portal, it seems i can change plan through the portal.

i have few questions about the 100Mbps plan.
1. does i get any penalty?
2. will the 100Mbps @ rm129 increases in price , i think if i remember correctly, there will be +rm30 in the future

or i could decrease my monthly payment of RM179?

thanks all.....

1. no penalty. but your contract will be refresh again from the date you change package.
2. did not heard that, RM 129 is for fixed price, the +30 is when you want subscribe to UnifiTV Ultimate pack.

What is the current practice of TM contractor when they pull the fiber,

1. For the outdoor fiber, do they just pull the shortest path from pole to the house outer wall and terminate into the fiber wall socket? If we need to run 10-15 meters along the house outer wall to reach suitable point to enter house, will they do it? Since we are not charged for the outdoor fiber.

2. Unifi installation video mentioned fiber wall socket (FWS), should this be installed outside the house? Or inside? Possible next to the BTU?

3. Will the contractor try to make the indoor fiber run longer than 50m so became chargeable?

The phone call package should remain the same. At least for me it did from 100-800.

1. TM does have penalty for downgrade of package last time. You should call 100 to check if the practice still apply for the RM129 package.
2. No price increase for the RM129.

1. Have to check their terms is it start charging from the point the fibre enter the house compound or inside the house. But usually they will take the shortest root to install, any extra requirement will be consider as non standard installation and will be charge.
2. So far what I have seen, the FWS is inside the house near the BTU.
3. Have not heard of such cases, so I assume no. But before they commence install, they will inform how they are gonna run the cable. So it's very important you ask everything clearly and state your preference if any. Then you decide whether to go your own way or follow their suggested standard installation. Sometimes, you can nego depending on the contractor, some are good some are cut throat one also.

After weeks of failing to achieve Turbo speed, technian finally come to my house and setup. Change router and settle. Learn something too. Will share later after playing around and doing a few more testing.

Read 1st page, 1st post, green text, and you will learn much more. Change router and you will get the speed. Not sure why it take you weeks to finally achieve turbo speed.

Go buy another router new unused router eg dir842 from garage sale and set it as repeater..

I'm using such setup for 2.5 storey house with 100mbps

Some websites like Gmail crawling like snail today. Sea Cable broken again?

i am living with my relative with stay just next house to mine. can i know if wifi powerline work so that i can extend my wifi to his house?
there is also another product wifi extender in the market. may i know which work the best in this situation, wifi powerline or wifi extender?

Nope, powerline does not work cross the main switch most of the time.

I suggest mesh system as mesh system performs significantly better than wireless repeaters.

Just next door?
Pull a nice LAN cable and setup another AP there.
During my uni days, used to pull LAN cable across the back alley into another uni mate house so we can have LAN party all the time

Is it possible to downgrade my unifitv ultimate to ruby right?

omg they said i cant downgrade from ultimate to ruby???? I upgraded my pack from 30mpbs to 100mpbs with ruby. after that i changed from ruby to ultimate, they said i cannot downgrade to any tv package since im with my rm159 100mpbs ultimate? is there any rule?

the bolded parts... was it a a single deal 100+ultimate change?

if so, that's a package, u can't just downgrade back to ruby to save $.

if separate changes, had separate price increases, then u have a case to argue.