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Unifi Official TM UniFi High Speed Broadband Thread V37, READ 1ST PAGE FOR TURBO SPEED INFO!

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SzeMeng76
post Feb 3 2019, 08:38 PM

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QUOTE(squall_12 @ Feb 3 2019, 08:18 PM)
hi guy,

unifi is coming soon to my house and i did apply for 100m, so is the default router from tm is good enough for my ps4 gaming,  movie download and online 4k video streaming?

Thanks
*
LAN connected should be good. But if your devices rely on WiFi, not really recommend.
SzeMeng76
post Feb 8 2019, 10:26 PM

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QUOTE(StuartLee2015 @ Feb 8 2019, 09:31 PM)
so i think i am going to change plan from 500Mbps turbo to 100Mbps lite... and i renewed the contract for another 2 years already.

and from the portal, it seems i can change plan through the portal.

i have few questions about the 100Mbps plan.
1. does i get any penalty?
2. will the 100Mbps @ rm129 increases in price  , i think if i remember correctly, there will be +rm30 in the future

or i could decrease my monthly payment of RM179?

thanks all.....
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1. no penalty. but your contract will be refresh again from the date you change package.
2. did not heard that, RM 129 is for fixed price, the +30 is when you want subscribe to UnifiTV Ultimate pack.
SzeMeng76
post Feb 28 2019, 04:10 PM

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QUOTE(lowyat9999 @ Feb 28 2019, 03:22 PM)
fee for downgrade Hypptv plan is only RM10, why need to wait for contract end if you really not watching it.
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fee for downgrade is only RM 10 when you are out of contract.
If you are in contract, no such story. sweat.gif
It will calculate based on your remaining month of your contract.
SzeMeng76
post Mar 15 2019, 02:50 PM

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QUOTE(bcteh @ Mar 15 2019, 02:42 PM)
So far stream TV BOX all ok ? TIME offering me 500mbps. I wondering to take or not.
My concern is TV BOX only...
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No problem streaming TV box everyday using my unifi 800 mbps.
However my TV box lan port max only 100 mbps, still stream smoonthly.
Sometimes it is very depend on streaming site server. if their server smooth, even 30 mbps can stream with no lag.
SzeMeng76
post Mar 15 2019, 03:19 PM

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QUOTE(bcteh @ Mar 15 2019, 02:54 PM)
Always got disconnection/ line down ?
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No at all on LAN connected.
Last time first use, use WiFi will be unstable connection (my box is OEM box, bad wifi chip)
SzeMeng76
post Mar 15 2019, 06:13 PM

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QUOTE(prody @ Mar 15 2019, 05:36 PM)
Was wondering if anybody came upon this problem.

Wanted to to the 30 days notice online to terminate for my very old contract (> 5 years).
VIP10, then auto upgraded to VIP30, then upgraded to "unifi 300Mbps (Turbo Upgrade 2018)"

It states remaining contact 23 months.
They also give this warning: "There are some services that are still under contract. Early Termination Fees will be applied in the final bill."

Is this correct?
Did they renew contract because of the Turbo upgrade?
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In system yes, but not accurate one. U have to live chat with them to confirm. Turbo upgrade didn't extend contact.
SzeMeng76
post Mar 19 2019, 08:22 AM

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QUOTE(alfredhow78 @ Mar 19 2019, 08:12 AM)
Err. How? Cause a few times i tried to request for the removal of hypptv but tm say cannot. Lazy la
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No way for remove.
You only can by changing it, eg: if you have ultimate pack which cost RM 60, you can change it back to normal pack :Aneka/Ruby etc which cost RM 30, then you will save RM 30.
SzeMeng76
post Mar 19 2019, 12:08 PM

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QUOTE(KanGz @ Mar 19 2019, 11:47 AM)
i still yet to get my turbo upgrade 2018... unifi care shows scheduled date oct - dec 2018, but now already mar 2019...

should i make a complaint ?
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Ya, just live chat with them. See what their feedback.

QUOTE(MGM @ Mar 19 2019, 12:02 PM)
From 100mbps+Ultimate+Aneka+std20@ rm189 after turbo n remove ultimate, now paying rm129 for 800mbps+Aneka+Std20.
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WOW! I don't dare to touch the Ultimate pack back to normal pack. else I think I can get RM 119 (now RM 149 with ultimate pack)
I thought last time the RM 10 100 mbps RYE plan did mention remove ultimate pack will remove discount?
So your discount still remain the same even change your ultimate plan?
SzeMeng76
post Mar 19 2019, 01:08 PM

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QUOTE(soonwai @ Mar 19 2019, 12:43 PM)
Next time ask in forum first. owait.  smile.gif

Any charges for their visit?
Yeah, they specifically mentioned that during my RYE100 RM10 upgrade.

"Terminating Jumbo Pack or STD20 will remove discount."
https://forum.lowyat.net/index.php?showtopi...&#entry87059012

Maybe I heard wrongly.
*
Yea, I heard the same too in the phone when they read out the TnC, so will just leave it there. sweat.gif
Not even dare to touch it.
SzeMeng76
post Mar 25 2019, 07:13 PM

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QUOTE(Holyjolly @ Mar 25 2019, 07:08 PM)
Hi, finally I am going to install unifi for my house. I just realized that 30mbps package is limited to 60gb quota. Is it already effective this year? Else, I have to consider the 100mbps already.....

Am I still entitle to the turbo upgrade?
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Yes, unlimited quota ended 31 March 2019.
and new package of 100 mbps not eligible for turbo upgrade.
SzeMeng76
post Mar 28 2019, 10:44 AM

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QUOTE(sg999 @ Mar 28 2019, 10:12 AM)
yes
only INTERNET.

Fiber. i'm on landed house.
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Likely impossible only internet.
You can see it on breakdown of your bill.
Your price is included RM 30 unifi TV app usage (normal pack)

eg: 69 internet + 30 unifi tv app
SzeMeng76
post Apr 2 2019, 08:42 PM

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QUOTE(kingkong22 @ Apr 2 2019, 06:06 PM)
Anyone found that your "turbo" package has been downgrade to 100Mbps and you cannot find any package faster than 100mbps in TM website.
It's ridiculous that TM has cheat people that your speed has been upgraded only for couple of month.
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No change too. Still "800mbps Turbo Upgrade 2018". What is your turbo package?
Perhaps you will need to Live Chat with them for clarification.
You wont find any package more than 100 mbps in TM website right now, because those turbo upgrade package which is for old customer,
currently not published in public yet.
SzeMeng76
post Apr 16 2019, 09:53 PM

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QUOTE(AVFAN @ Apr 16 2019, 09:38 PM)
vvv good for 100mbps, others pay 129 and get less.
i wud think u r VVVIP for 100 mbps. rclxms.gif
but i was referring to 800 mbps.
800mbps+std20+ultimate...

i wud say...

>rm199... ordinary member
179-189... VIP
159-169... VVIP
<149... VVVIP

u r VVIP!!  rclxms.gif
*
Then I'm VVVIP drool.gif opss
SzeMeng76
post Apr 20 2019, 11:02 AM

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Do you guys can access paypal website using Unifi? I cannot.
But when I switch to telco umobile, it can access. So unifi blocked it?

Thought want to ask in Live Chat, it in 134 queue now rclxub.gif

This post has been edited by SzeMeng76: Apr 20 2019, 11:04 AM
SzeMeng76
post Apr 20 2019, 01:06 PM

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QUOTE(michaelkkl @ Apr 20 2019, 11:05 AM)
Did you tried restart BTU and router?
*
QUOTE(JayceOoi @ Apr 20 2019, 11:28 AM)
No issue to access here.
*
It working after restart BTU & router. Thanks smile.gif
SzeMeng76
post Apr 20 2019, 02:04 PM

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QUOTE(soonwai @ Apr 20 2019, 01:31 PM)
No probs here. Also on 800Mbps but paying RM10 more than you, if that makes a difference.  smile.gif
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Haha no no. Just now at office (Puchong), also using unifi.
Yesterday have disconnection, after restart router then cannot access certain web already.
But now after restart it again, it became normal. sweat.gif

I satisfied with my 800 mbps at home (Selayang),
never face any disconnection (#touchwood)
or maybe I'm using a good router (ac86u) biggrin.gif
SzeMeng76
post Apr 20 2019, 08:30 PM

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QUOTE(xjoshualaw29 @ Apr 20 2019, 07:23 PM)
Just question, Is it possible to remove Unifi PlayTV from your unifi package to reduce monthly bill? Since it cost RM30/month and i heard some managed to get rid of it.
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No, impossible. It is bundled and is compulsory charges.
A unifi account must have at least 1 unifi tv package.
Previous experience which is having 2 package, then can remove either 1 to save cost
(like me, I have both Ultimate & Ruby Plus, so remove Ruby plus to save RM 30 - which this is auto removed by unifi, I did not request)
SzeMeng76
post Apr 23 2019, 09:39 AM

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QUOTE(naqib0307 @ Apr 23 2019, 09:04 AM)
Hi. Anyone installed the unifi tv apps on android tv? If it is working, im planning to get one android tv.
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Not sure about android tv, but the cheapest android box which can perfectly run unifi tv official apk which is TX3 mini. biggrin.gif
SzeMeng76
post May 24 2019, 04:32 PM

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Selayang area very slow now.

Updated : slow down for around 15 mins, seem like now fixed.

This post has been edited by SzeMeng76: May 24 2019, 04:36 PM
SzeMeng76
post Jun 27 2019, 03:36 PM

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Unifi blocked access to JOOX?
I cannot access JOOX app using unifi (shown no internet connection)
But after I switched to Umobile data, i just stream like normal rclxub.gif

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