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Unifi Official TM UniFi High Speed Broadband Thread V37, READ 1ST PAGE FOR TURBO SPEED INFO!

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birain
post Feb 10 2019, 06:04 PM

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QUOTE(IcyDarling @ Feb 8 2019, 03:38 PM)
Hey guys,

Currently, my modem and wifi is downstairs, but the reception of wifi doesnt seem to be good upstairs. What is the best way to extend the range to upstairs? I dont mind buying extra equipments with wires that connect to the modem or router, but I am not very certain what kind of equipment I should be looking for, and which device to connect.

Thank you.
*
if you got empty milo cans, can use 4-5 cans to make a single tower[between the cans, use cello tape to prevent the cans from falling down], and put your router on the top on the can. you will get 100% signal to upstairs.
nuel92
post Feb 10 2019, 06:13 PM

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QUOTE(AVFAN @ Feb 10 2019, 05:53 PM)
the bolded parts... was it a a single deal 100+ultimate change?

if so, that's a package, u can't just downgrade back to ruby to save $.

if separate changes, had separate price increases, then u have a case to argue.
*
Upgrade from 30 to 100 with ruby. Then i changed to ultimate so they change the package to 100mbps ultimate. Since it is 100mbps ultimate, they said cannot downgrade anymore
AVFAN
post Feb 10 2019, 06:34 PM

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QUOTE(nuel92 @ Feb 10 2019, 06:13 PM)
Upgrade from 30 to 100 with ruby. Then i changed to ultimate so they change the package to 100mbps ultimate. Since it is 100mbps ultimate, they said cannot downgrade anymore
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question is did u PAY more for speed upgrade AND then pay again for ultimate?
nuel92
post Feb 10 2019, 08:07 PM

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QUOTE(AVFAN @ Feb 10 2019, 06:34 PM)
question is did u PAY more for speed upgrade AND then pay again for ultimate?
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i paid for speed rm129 and i pay rm159 after i upgraded individually ruby to ultimate
Iscream
post Feb 10 2019, 08:17 PM

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Hi, anyone experienced before that the ZTE BTU power light on and off a few times (red > yellow > off) after switch on the BTU?

Is it because of faulty adapter or BTU?

Current BTU model: ZXDSL 931 Series
dickybird
post Feb 10 2019, 08:36 PM

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QUOTE(nuel92 @ Feb 10 2019, 08:07 PM)
i paid for speed rm129 and i pay rm159 after i upgraded individually ruby to ultimate
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Then you got case to argue because you upgraded to Ultimate on your own and not at the beginning. But there is a minimum subs period with any TV package of 12 months. So they could say if you want to switch to ruby then you have to pay penalty fee. Might as well enquire again what are your options to change the TV pack wait out the 12 months then switch to ruby.
dickybird
post Feb 10 2019, 08:41 PM

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QUOTE(birain @ Feb 10 2019, 06:04 PM)
if you got empty milo cans, can use 4-5 cans to make a single tower[between the cans, use cello tape to prevent the cans from falling down], and put your router on the top on the can. you will get 100% signal to upstairs.
*
Haha. Easier to use a free 3m command stickers and stick the router up high on the wall. Cheapest solution of all.
AVFAN
post Feb 10 2019, 09:23 PM

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QUOTE(nuel92 @ Feb 10 2019, 08:07 PM)
i paid for speed rm129 and i pay rm159 after i upgraded individually ruby to ultimate
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i wud think u can make a case to return to rm129 w/o ultimate.

however, u wud hv agreed to a 2 yr contract of which the first 1 yr covers warranty of the STB.

when contract is 1 yr old, can try to see if they allow u to revert to ruby or some other basic pack.

CYT9999
post Feb 10 2019, 10:03 PM

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Hi Guys,

My unifi (installed just last October 2018) has just got turboed to 800mbps recently. I only find that out when I login int0 my unifi portal. I did numerous TM speed tests and found that both of my download and upload speeds are just 100+mbps even using all wired Cat 7 Ethernet cable connection. My router is D-LINK DIR842 router supplied by TM. I contacted TM live chat to look into it. The following day, TM came over to my taman (not to my house) and did some servicing and unifi service was out for a few hours. I was informed about it as well as my unifi speed problem which they are trying to resolve by sms from TM. After unifi service has gone back up, I retested my unifi speeds. My download speed has improved from 100+mbps to between 350mbps to 480mbps using wired Ethernet connection while upload speed remains consistent around 200mbps. I have been testing my download speed for the whole past week, the max. Wired Ethernet download speed is around 480mbps while I should be getting somewhere 720mbps and above. My brother living in the apposite TAMAN can get TM speed test result consistently above 720mbps download speed. I contacted Live chat again, they reseted my unifi port to 800mbps again. But the max. Sustained Download speed still remains the same around 480mbps, only exceeding a thin hair over 500mbps once in a blue moon. I am a noob with regard to networking. Can any experts here offer some tips on what settings I should fiddle with to get it up to speed at least wired Ethernet speed of 720mbps and above ? During speed test, download speed will spike temporarily to 600+mbps and then drops speed and usually levelling to around between 350mbps to 480mbps.

Things I have done:
Use all Cat 7 cables- from BTU to router and from router to pc.
Disable QOS in windows 10 (as suggested by some online).
Shut down my router and BTU for about one hour after TM reset my port before powering them up.
Shutdown all my connected devices to router while doing speed test and turned off WiFi on pc.

Is my BTU or my D-LINK DIR842 router that bottlenecks my wired download speed? Is DIR842 router not capable enough of doing 800mbps wired Ethernet download speed ? Hope some experts here can give your input. My next course of action is to upgrade my router to higher end model D-LINK AC3150 DIR885L router and check whether my router is the culprit or my BTU inherent settings.


fruitie
post Feb 10 2019, 10:35 PM

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QUOTE(CYT9999 @ Feb 10 2019, 10:03 PM)
Hi Guys,

My unifi (installed just last October 2018)  has just got turboed to 800mbps recently. I only find that out when I login int0 my unifi portal. I did numerous TM speed tests and found that both of my download and upload speeds are just 100+mbps even using all wired Cat 7 Ethernet cable connection. My router is D-LINK DIR842 router supplied by TM. I contacted TM live chat to look into it. The following day, TM came over to my taman (not to my house) and did some servicing and unifi service was out for a few hours. I was informed about it as well as my unifi speed problem which they are trying to resolve by sms from TM. After unifi service has gone back up, I retested my unifi speeds. My download speed has improved from 100+mbps to between 350mbps to 480mbps using wired Ethernet connection while upload speed remains consistent around 200mbps. I have been testing my download speed for the whole past week, the max. Wired Ethernet download speed is around 480mbps while I should be getting somewhere 720mbps and above. My brother living in the apposite TAMAN can get TM speed test result consistently above 720mbps download speed. I contacted Live chat again, they reseted my unifi port to 800mbps again. But the max. Sustained Download speed still remains the same around 480mbps, only exceeding a thin hair over 500mbps once in a blue moon. I am a noob with regard to networking. Can any experts here offer some tips on what settings I should fiddle with to get it up to speed at least wired Ethernet speed of 720mbps and above ? During speed test, download speed will spike temporarily to 600+mbps and then drops speed and usually levelling to around between 350mbps to 480mbps.

Things I have done:
Use all Cat 7 cables- from BTU to router and from router to pc.
Disable QOS in windows 10 (as suggested by some online).
Shut down my router and BTU for about one hour after TM reset my port before powering them up.
Shutdown all my connected devices to router while doing speed test and turned off WiFi on pc.

Is my BTU or my D-LINK DIR842 router that bottlenecks my wired download speed? Is DIR842 router not capable enough of doing 800mbps wired Ethernet download speed ? Hope some experts here can give your input. My next course of action is to upgrade my router to higher end model D-LINK AC3150 DIR885L router and check whether my router is the culprit or my BTU inherent settings.
*
Router is incapable to achieve 800Mbps. Read first post, green text.
soonwai
post Feb 10 2019, 10:47 PM


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QUOTE(CYT9999 @ Feb 10 2019, 10:03 PM)
...
Is my BTU or my D-LINK DIR842 router that bottlenecks my wired download speed? Is DIR842 router not capable enough of doing 800mbps wired Ethernet download speed ? Hope some experts here can give your input. My next course of action is to upgrade my router to higher end model D-LINK AC3150 DIR885L router and check whether my router is the culprit or my BTU inherent settings.
*
I think a default config DIR-842 should have no probs handling 800Mbps on wired LAN. Is your PC fast enough to handle 800Mbps? How are you testing? What browser? Which Speedtest site?

For a whole week, I was getting ready to complain to TM because I could only get around 650Mbps from my Turbo800. Turns out Safari and speedtest.tm.com.my weren't on friendly terms.
user posted image
CYT9999
post Feb 10 2019, 11:28 PM

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QUOTE(soonwai @ Feb 10 2019, 10:47 PM)

I think a default config DIR-842 should have no probs handling 800Mbps on wired LAN. Is your PC fast enough to handle 800Mbps? How are you testing? What browser? Which Speedtest site?

For a whole week, I was getting ready to complain to TM because I could only get around 650Mbps from my Turbo800. Turns out Safari and speedtest.tm.com.my weren't on friendly terms.
https://res.cloudinary.com/soonwai/image/up...ari-firefox.jpg 
*



Thanks for your reply. I was testing on my rampage v edition 10 build with i7-6950x cpu overclocked to 4ghz with samsung 950pro nvme SSD drive. I think my system should be more than capable to handle that. I use Google chrome browser and also Microsoft edge browser to test and the same Speedtest.tm.com.my site as shown in your attached image. Running windows 10 1809. From google search, one chap recommeded turning off antivirus software as it lowered his speed test result. So I just temporarily disabled my mcafee internet security suite during testing and closed all background programs I am running. Only chrome or edge browser is running with one tap opened during Tm speed test.
CYT9999
post Feb 11 2019, 12:27 AM

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QUOTE(soonwai @ Feb 10 2019, 10:47 PM)

I think a default config DIR-842 should have no probs handling 800Mbps on wired LAN. Is your PC fast enough to handle 800Mbps? How are you testing? What browser? Which Speedtest site?

For a whole week, I was getting ready to complain to TM because I could only get around 650Mbps from my Turbo800. Turns out Safari and speedtest.tm.com.my weren't on friendly terms.
https://res.cloudinary.com/soonwai/image/up...ari-firefox.jpg 
*



Shortly replying to your post, I decided to use FireFox browser since you have used it in your attached image to check whether the culprit is due to browsers. Viola!! My download speed now consistently stays at 750mbps and above. Google Chrome browser and Microsoft Edge are limiting my download speed on my windows 10 1809 system!!. I have no idea why the popular google chrome browser with the latest version is limiting my download speed on my system. Same goes to Edge browser. Thanks Bro ! I can now proceed to upgrade my router to ac3150 model to enjoy higher WiFi download speed. Thanks for mentioning about the impact of browser. rclxm9.gif rclxms.gif
soonwai
post Feb 11 2019, 12:38 AM


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QUOTE(CYT9999 @ Feb 10 2019, 11:28 PM)
Thanks for your reply. I was testing on my rampage v edition 10 build with i7-6950x cpu overclocked to 4ghz with samsung 950pro nvme SSD drive. I think my system should be more than capable to handle that. I use Google chrome browser and also Microsoft edge browser to test and the same Speedtest.tm.com.my site as shown in your attached image. Running windows 10 1809. From google search, one chap recommeded turning off antivirus software as it lowered his speed test result. So I just  temporarily disabled  my mcafee internet security suite during testing and closed all background programs I am running. Only chrome or edge browser is running with one tap opened during Tm speed test.
*
Sounds like an awfully good Windows system. You shouldn't even have to turn off anything or ensure that speedtest is the only thing running to get 800Mbps. I did my speedtests on a much older i7-4850 (2013 MacBook Pro.)

johnlai Any chance that Spectre/Meltdown mitigations will be able to bring an i7-6950x to its knees or will it just power through them?

QUOTE(CYT9999 @ Feb 11 2019, 12:27 AM)
Shortly replying to your post, I decided to use FireFox browser since you have used it in your attached image to check whether the culprit is due to browsers. Viola!! My download speed now consistently stays at 750mbps and above. Google Chrome browser and Microsoft Edge are limiting my download speed on my windows 10 1809 system!!. I have no idea why the popular google chrome browser with the latest version is limiting my download speed on my system. Same goes to Edge browser. Thanks Bro ! I can now proceed to upgrade my router to ac3150 model to enjoy higher WiFi download speed. Thanks for mentioning about the impact of browser.  rclxm9.gif  rclxms.gif
*
I have the same experience, all Chromium based browsers (Safari, Chrome, Brave, Opera) are slower for some reason. Gecko, or is it called Quantum now, based ones such as Firefox and Waterfox fare better.

Have you tried the the speedtest app from Windows store? That should remove the browsers from the equation. Try with OVH.net SG. I get the most consistent 800Mbps speedtests with them.
user posted image

This post has been edited by soonwai: Feb 11 2019, 12:45 AM
JohnLai
post Feb 11 2019, 12:51 AM

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QUOTE(soonwai @ Feb 11 2019, 12:38 AM)
Sounds like an awfully good Windows system. You shouldn't even have to turn off anything or ensure that speedtest is the only thing running to get 800Mbps. I did my speedtests on a much older i7-4850 (2013 MacBook Pro.)

johnlai Any chance that Spectre/Meltdown mitigations will be able to bring an i7-6950x to its knees or will it just power through them?
I have the same experience, all Chromium based browsers (Safari, Chrome, Brave, Opera) are slower for some reason. Gecko, or is it called Quantum now, based ones such as Firefox and Waterfox fare better.

Have you tried the the speedtest app from Windows store? That should remove the browsers from the equation. Try with OVH.net SG. I get the most consistent 800Mbps speedtests with them.
user posted image
*
i7-6950x?
Processor Base Frequency 3.00 GHz
Max Turbo Frequency 3.50 GHz

This processor will brute force through those mitigations penalty with its high clock.

The only question, since the cpu is kinda old.........does he have cpu temperature issue? CPU clock throttling caused by user who never clean the fan/heatsink fins or apply new thermal paste?

Then, we got few users who set the wrong clock multiplier (nehalem onwards)......(or FSB for ancient core 2 model)
CYT9999
post Feb 11 2019, 02:31 AM

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QUOTE(JohnLai @ Feb 11 2019, 12:51 AM)
i7-6950x?
Processor Base Frequency 3.00 GHz
Max Turbo Frequency 3.50 GHz

This processor will brute force through those mitigations penalty with its high clock.

The only question, since the cpu is kinda old.........does he have cpu temperature issue? CPU clock throttling caused by user who never clean the fan/heatsink fins or apply new thermal paste?

Then, we got few users who set the wrong clock multiplier (nehalem onwards)......(or FSB for ancient core 2 model)
*
The I7-6950x cpu is overclocked to 4ghz now (used to be overclocked to 4.3ghz) and the system is now retired as secondary workstation when AMD finally released the 32cores threadripper last august at a similar price to the 10-cores i7-6950x. CPU Temp is not an issue even when running heavy avx instruction code using in-house developed programs for days one end as the system is custom water-cooled with tonnes of radiator surface area, and it always stayed in an air-conditioned room with 24celcius ambient. The water loop is tored down and maintained every 6 months or so.

Well the speed download issue has now been solved and was traced to the browsers limiting my download speed below 500mbps. Thanks everyone for replying my post, especially Soonwai. A big thank you to you.
TSSilentVampire
post Feb 11 2019, 06:57 AM

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QUOTE(CYT9999 @ Feb 11 2019, 12:27 AM)
Shortly replying to your post, I decided to use FireFox browser since you have used it in your attached image to check whether the culprit is due to browsers. Viola!! My download speed now consistently stays at 750mbps and above. Google Chrome browser and Microsoft Edge are limiting my download speed on my windows 10 1809 system!!. I have no idea why the popular google chrome browser with the latest version is limiting my download speed on my system. Same goes to Edge browser. Thanks Bro ! I can now proceed to upgrade my router to ac3150 model to enjoy higher WiFi download speed. Thanks for mentioning about the impact of browser.  rclxm9.gif  rclxms.gif
*
Might as well get the TP-Link AC3150 V2, rather than the D-Link. Good luck.
edgecrawler
post Feb 11 2019, 02:30 PM

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https://i.imgur.com/uiH8gvD.jpg
Just got a replacement modem from TM. Does anyone know the model of this device?
Thanks.

This post has been edited by edgecrawler: Feb 11 2019, 02:56 PM
TSSilentVampire
post Feb 11 2019, 02:31 PM

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QUOTE(edgecrawler @ Feb 11 2019, 02:30 PM)
https://i.imgur.com/uiH8gvD.jpg
Just got a replacement modem from TM. Does anyone know the model of this router?
Thanks.
*
Look at the bottom of the modem or BTU, and see if there is a label.
mysh
post Feb 11 2019, 02:38 PM

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Hi Guys, recently just turbo-ed to 800mbps, dilemma between
1. Asus AC86U from Taobao
2. TP-Link AC3150 from Lazada/Shopee

Need some advice.

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