haih, just call TM 100, they say my charge should be RM199, not RM209...

they advice me to cancel the order at the place I did the order at TM point, and make a new order. It's either that or I need to deal with billing department few months from now for the new charges.

Hope this won't mess everything up

has anyone cancel pending order /upgrade before? any advice of what I should do? Order still pending, installation date 4/1/18. still got time to cancel.

This post has been edited by Chrono-Trigger: Dec 29 2017, 03:39 PM

I just got back into town and yes still facing issue but in my case it’s not BT related, just regular usage. It’s not throttling in my case since I do not download. I am using AC88U.

Pls let us know if TM provides a solution.

U will likely get the tplink ac1200.

Read...
https://forum.lowyat.net/topic/4269752/+280#bottom

U will most likely box it 24 hours after testing, revert to yr asus.

thx

this one is it?
https://www.digitalcitizen.life/review-tp-link-archer-c1200

This post has been edited by Moogle Stiltzkin: Dec 29 2017, 05:02 PM

The ASUS RT-AC68U is leaps and bounds better than the TP-Link Archer C1200

This post has been edited by sHawTY: Dec 29 2017, 05:16 PM

Yes, don’t bother installing that. Stick with your Asus router.

Yes.

I've just upgraded to 30 Mbps RYE and still using my Wireless L7-N-R2000 (D-LINK DIR-614) since 2014 when I was on 5 Mbps. It serves me well but the maximum wireless speed I get is 20Mbps.

Should I ask TM to change it or should I stick with it?

Finally the contractor come and change the Modem and give me TP-Link C1200,
website there still not yet update with detail, will continue to monitor for the website there

btw, did unifi allow partial service activation?

because i want installer help me install the internet and voip first, but not the iptv/hypptv.

This post has been edited by Ebony & Ivory: Dec 29 2017, 07:07 PM

its almost a week I'm without my unifi, is there anything that i can do? they just holding on to my report number and didn't do much

just to share my exp...

i think not... likely not about "t"... something else is not right.

i did some heavy "t" yesterday and today, speed stays the same after that, no problem.

it was via ethernet, not wifi.

Try tweeting them via TMCONNECT . Much more responsive that way

they will bring along but you can choose not to have them install it, you have no choice but a full activation and have all hardware

Ask em to change it.. I've used both and now with the C1200.. Same 30Mbps.. Better than the DIR-614...

Cannot.. Why would they want to come back at another date just for that.. You think they so free is it.. Later ask you to pay additional charges, you don't want.. how to run biz like this.. Summary, let them install everything.. Once they leave, unplug the STB and throw it in the trash if you like..You'll still going to pay for it anyway.

Call em up or direct march to TM HQ and flip table.. I was at a TM Point earlier today to again politely argue and complain at their incompetence levels to handle what should be a simple task. TM HQ already agreed to lower my monthly price and toss in Jumbo + free calls.. In fact, discount already applied and Jumbo given, but then after I left, staff screwed up the order.. Don't know what they clicking behind that desk. Jumbo got taken away and no free calls given.. So must make another high-level report in person.. Won't be paying my bill till this is rectified.. isshh...

Really eh,? this is not fair lor, I am paying RM219 for 50M with jumbo pack, ruby, and STD20..

but still not getting the rm10 promo thing. I called 100 but they say my account is not on the list.

Better u directly complain to MCMC, mine previously 50Mbps + sport pack & free 600min call, after complained to MCMC, today get my 100Mbps + Jumbo & Ruby, and TM agree to lower to RM189 now

I noticed my speed dropped usually after 1 or 2 days.
May I knw what router are you using? Not sure whether is due to Asus router, or need some specific settings.
Also, have you enabled ipv6? Mine is disabled

using old n cheap asus rtn12hp.

get only 95mbps since it is not gigabit.

but it's very stable, very reliable, same as it has been last 4 years with 30, 50 mbps.

i get up to 11MBps with ethernet torr.

wifi... another story... not so good.

using ipv4. ipv6 disabled.

will monitor, see if any change.


am looking at new asus router, maybe ac1300uhp.

This post has been edited by AVFAN: Dec 29 2017, 10:55 PM

Hey man. I am still monitoring it. Due to other reasons, I am unable to maintain the same IP for longer than 5 days. Have you tried turning off your QOS completely? Will update you guys if there's any changes.

This post has been edited by btfan: Dec 29 2017, 10:59 PM