Hey, need to confirm a few things. I went to TM Point Bangsar and was told that they are still waiting for approval from HQ for upgrades. For those who have had their service upgraded, which TM Point branches did you go too? Want to try my luck there. Also, can screenshot confirmation pages for your accounts showing speed, package and current price. Need it as more proof to fire back at them.
I’m currently paying RM179 for 30Mbps and till date never got the free upgrade I was promised. So fighting to get that and addon RM10 to be upgraded straight to 100Mbps. I’ve read through the thread it seems some of you got this done. I have a case number, just require more proof to get what we deserve.. Willing report everywhere and bug them over the phone and in person till they fix this..
Unifi Official TM UniFi High Speed Broadband Thread V32, Enjoy Your Speed Upgrade