Currently I'm not under contract and paying RM149 for 10Mb/s for Unifi Lite (free upgrade from 5Mb/s few months ago) which comes with HyppTV Ruby Pack and STD20 Plan (600 minutes free calls).

I read about this Unifi Bonanza package and enquired through the hotline 100 about the 30Mb/s Unifi Bonanza at RM139 which is obviously better than what I'm paying for and cheaper too but they said it's only for new customers and not for upgrade. In any case, was also informed that the pricing for 30Mb/s Unifi Bonanza package will revert back to RM199 after 2 years.

Instead, they offered me to add-on RM10 to get the upgrade my speed to 30Mb/s and add-on another HyppTV Jumbo Pack. Contract would be for 2 years. If I take this up, it will increase my bills to RM159 (before GST), after GST would be close to RM170.

Do you guys think it's a good deal? Or would it be worth the hassle to terminate my current Unifi Lite package and apply for the 30Mb/s Unifi Bonanza Package? I don't really care about the HyppTV package but would just want a better speed at a reasonable price.

For those paying RM139 for 30Mb/s Bonanza Package now, it is inclusive of STD20 (600 minutes free calls)?

RM139 for 30Mb/s with both Jumbo Pack and STD20? Are you sure bro? From what I have read from the members here and even confirmation from TM at 100, RM139 doesn't come with either Jumbo Pack or STD20.

If true, it will be the best package I have seen here so far since you're paying RM139 and get the following:-
30Mb/s internet
Jumbo Pack (Lite or Full?)
Ruby Pack
STD20

At the moment, I'm already paying RM149 for 10Mb/s Unifi Lite with STD20 and Ruby Pack. Only got an SMS from TM to upgrade to 30Mb/s and add-on Jumbo Pack (Full) at RM10 while maintaining STD20 and Ruby Pack.

Are you guys still facing this issue?

Experiencing the same problem ever since I've upgraded to 30Mb/s from 10Mb/s.

The strangest thing is the speed drop is very consistent every time it happened. It started at 30Mb/s, then after 1-3 days, it dropped to 20Mb/s then another 1-3 days, it dropped to 10Mb/s. Disconnecting and reconnecting with another new IP address will solve it i.e. speed back at 30Mb/s but over time it will consistently drop again.

I'm not sure what's causing it. Only minimal usage the last few weeks. Never happened before when I was using 10Mb/s.

Seems like you're still facing the same issue? Yes, my upload speed no problem as well. Only affects the download speed. Did you open a report with TM?


Tested on both cable and wifi and it's the same. It's not specific to one device but rather the entire Unifi account as a whole. Not sure if it makes sense but when it dropped from 30Mb/s to 20Mb/s for example, it's like my Unifi package is only 20Mb/s. The speed is very stable at 20Mb/s only. No more no less. Same thing when it dropped to 10Mb/s.


That's unfortunate. I was hoping you guys managed to solved it by now or at least an idea what's happening. I will keep you guys updated if I find out more but I have a bad feeling the problem lies with TM. Please keep me updated from your end as well.

This problem may be affecting more than just a few of us, just that people may not be aware if they don't constantly do a speedtest.

Hey man. I am still monitoring it. Due to other reasons, I am unable to maintain the same IP for longer than 5 days. Have you tried turning off your QOS completely? Will update you guys if there's any changes.

This post has been edited by btfan: Dec 29 2017, 10:59 PM

Thanks for the update as well bro. I also have the same router. Currently the default setting for NAT Acceleration in the Asus is "Auto". Will give this a try.