199 you mean?
We are paying RM 189 after upgrade but of course yours has no contract refresh if free upgrade.
And yes, no standard package and as if it follows the telemarketer's mood.

Just occurred to me that my billing day is the 28th and the install is today which is the 27th. I wonder if that was planned by TM or just a coincidence.

Nice. What did they do? Just change the BTU? Did they test anything other than the speed?

Nope, received an SMS out of the blue with the installation date last Thursday.
https://forum.lowyat.net/index.php?showtopi...post&p=87133408

Then on Friday, got a call from CS to inform me of the afternoon installation on Monday. I asked about morning but she said it was full.

How do u get assigned with installer name? Mine not assigned to any installer name.

Is this for the Thank You Surprise upgrade from 50 to 100mbps?

I wonder if there’s anything to do with they have to actually convert us to 100mbps plan first? If it’s 50mbps isn’t it we will still get 50mbps when the technician comes over?

Interesting. Cause my ONU went dead on Sunday afternoon around the same time the status was changed to PONR. But it never came back on. No internet and no phone for the rest of Sunday. The CS who called on Friday warned me that this would happen.

Yeah. Although both of my router and BTU does have Gigabit ethernet ports, but they still insist on sending someone over
Not sure why
Already told them that, but they still insist on coming

I'm on FTTH, not VDSL

Which Speedtest did you use? TM's or the speedtest.net?
Sometimes the speedtest just hang. Not sure how much should i trust it.
My speed is intermittent but not as bad as yours (DL lower than UL).
Using local servers? Which speedtest?

i notice a problem after upgrade to 100Mbps last week

i tried with TPLink C1200 and my own ASUS-RT68U

i reconnect to WAN, ANY IP tried... i will get 100Mbps++
then i do speedtest one day later, it will always stuck at 70Mbps, after few hours also same, i disconnect and reconnect from my router (not restart, just through router web ui disconnect and connect again), do speedtest again and get 100Mbps++, next morning try still 100Mbps++

after come back from work at night, do again speed test, become 70Mbps...

i repeated the above process for couple of days just to verify with my router and TM TPLink router, both giving same result... reconnect get 100Mbps, after the connection stay for one day+, become 70Mbps, no matter how.... until i reconnect, back to 100Mbps

anyone have this issue?

i have try disconnect all other device before doing speed test just to ensure only one PC connected (using LAN) for speedtest

is that TM doing something throttle?

i didnt do heavy download, i repeated monitor for 8-9 days already, using two different router, all having similar issue, reconnect, up to 100Mbps++, after one day... drop to 70Mbps until i reconnect... go back 100Mbps++ 

Hey guys - wondering if anyone could weigh in on a question i have.

Looking to change my router to the Asus RT AC88U - but the prices here in KL are pretty expensive. Therefore I'm looking to order it and get it internationally shipped (as long as it works out cheaper).

My one question is - I know the local asus routers have 'unifi compatibility' and I'm wondering if I get one shipped from the US, for example, would I have any difficulty setting it up with Unifi?
I'm guessing the compatibility means that you can select unifi in the settings and things are much easier to setup.

Are you guys still facing this issue?

Experiencing the same problem ever since I've upgraded to 30Mb/s from 10Mb/s.

The strangest thing is the speed drop is very consistent every time it happened. It started at 30Mb/s, then after 1-3 days, it dropped to 20Mb/s then another 1-3 days, it dropped to 10Mb/s. Disconnecting and reconnecting with another new IP address will solve it i.e. speed back at 30Mb/s but over time it will consistently drop again.

I'm not sure what's causing it. Only minimal usage the last few weeks. Never happened before when I was using 10Mb/s.

Thank You for reply.

Hi btfan, vez, chaos32

Did you manage to resolve the issue that speed dropped from 100mbps to lower speed after bit torrent?
I'm facing the similar issue, i'm using Asus AC68U router and frequently BT. If i re-connect to TM then the speed will be back to 105mbps.

I just logged a ticket to TM, they will send Technician over but i wonder what they can do....

btfan, vez, chaos32, Neptern

Update to my UNIFI 100mbps issue:

TM came to my house and they noticed that i'm using Asus AC68U instead of TPLINK hence they don't know how to check the optimum setting, but they told me if for TPLINK we need to disable "NAT boost", i found for Asus below is that setting:

[attachmentid=9479108]

Also, the technician called their server side department to reset my 100mbps profile, they suspect the profile is not applied properly.

I have been using same IP for almost 48 hours and done almost 150GB BT so far speed still maintain at 110mbps. 
So for those using Asus and having same issue, please check whether you have "NAT Acceleration" enabled.