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Unifi Official TM UniFi High Speed Broadband Thread V32, Enjoy Your Speed Upgrade

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Mr.7
post Dec 14 2017, 10:54 AM

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QUOTE(nders @ Dec 14 2017, 10:50 AM)
hey guys, i just requested to upgrade to 30mbit from lite via the rm 10 upgrade.

they say they are going to install hypptv box forme. but my btu and router are on 1st floor and my tv on ground floor. Will they install hypptv for me via LAN or wifi? If LAN, will they do it for free? its not a long distance btw.

and if using wifi... will they hypptv eat into my 30mbit bandwidth since it is not connected through the IPTV LAN port?
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I upgraded from 8mb streamyx to unifi 30mb . They install the box via LAN. Iinm they dont giv extra lan cables other than the ones provided in the box
Mr.7
post Dec 20 2017, 06:49 PM

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my btu only LAN icon is light up, the rest no light. no internet connection as well. anyone knows what problem is it?
Mr.7
post Dec 20 2017, 07:16 PM

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QUOTE(voncrane @ Dec 20 2017, 06:56 PM)
Done a cold power boot? Unplug every, wait for about 5 minutes.. then plug back in to power on.. If issue remains and neighbors experience the same? could be an area issue.
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Yea. Done everything. Guess its area issue then.
Damn, jus installed unifi around 1 week.
Mr.7
post Dec 20 2017, 09:10 PM

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QUOTE(SzeMeng76 @ Dec 20 2017, 08:39 PM)
Call 100 or Live Chat with them. Ask them reset the port maybe?
They can check with your issue.
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thanks, it's fixed, apparently there's service maintenance at my area.
Mr.7
post Dec 23 2017, 08:27 AM

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QUOTE(tungfunglaw @ Dec 23 2017, 08:04 AM)
Wondering the bonanza offer is based on application date or installation date?
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Mine is based on installatio date.
Mr.7
post Dec 23 2017, 10:18 PM

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QUOTE(pakmulau @ Dec 23 2017, 10:13 PM)
is it true? rugi la saya

applied yesterday and got installation date 2/1/2018  mad.gif  mad.gif  bangwall.gif
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Where did u applied? I applied on 6/12 at tm point and installed on 9/12
Mr.7
post Dec 29 2017, 08:12 PM

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QUOTE(noobandroid @ Dec 29 2017, 07:23 PM)
its almost a week I'm without my unifi, is there anything that i can do? they just holding on to my report number and didn't do much
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Try tweeting them via TMCONNECT . Much more responsive that way
Mr.7
post Jan 3 2018, 01:48 PM

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QUOTE(Slekerz @ Jan 3 2018, 01:44 PM)
I upgrade from streamyx 8mb to unifi 30
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Upgrade from streamyx don include jumbo and ruby. Just free channels and selection of any one of the package offered.

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