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Unifi Official TM UniFi High Speed Broadband Thread V32, Enjoy Your Speed Upgrade

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SilentVampire
post Aug 14 2017, 11:52 PM

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QUOTE(Masculine @ Aug 13 2017, 01:24 PM)
Hi,

I have got the free upgrade from 30mbs to 50mbs for quite sometimes now. I have no issue of getting 50mbs from wired connection but wifi speed stuck around 25-26mbs...

Reading from this forum, I need to upgrade the lousy tm router.  I'm thinking of getting dual channel Asus or TP link.

However, since most of my gadgets are from appple ( iMac, iPad, iPhone) I'm thinking of getting apple Airport Extreme.  So would like to get opinion, is airport extreme will solve my wifi issue? Or I should stick to tplink or asus router?
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As mentioned before, use the 5GHz band, and you will get the full speed, and don't bother with Apple AirPort Extreme. Stick with TP-Link if you're on a budget, and go with Asus if you have a higher budget.

QUOTE(joeblow @ Aug 14 2017, 03:18 PM)
Hi all,

Recently my Unifi was upgraded from 30Mps to 50Mps too. But I notice a significant increase in intermittent internet loss from time to time.

Not sure if it is just line quality or something wrong with my settings or router? I am using the new TM router white box without antenna and living in a condo using copper wire. Previously the intermittent problem not this bad. I also changed my chrome dns to auto since someone mentioned here it might be due to the dns problem. But same problem exists. My bro in law claims it might be due to the frequency of the wifi used, ie too many people in my condo on the same frequency... not sure how this is affecting the intermittent problem though...

Questions:

1. Is this just line problem with TM? Or my equipment?

2. If it is my equipment or setting, what should I do? Is changing the router helps? If so what is the recommended brand (as in plug and play, I not technic enough to configure...)

Many thanks.
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Answers:

1) Hard to say without looking at your equipment and settings, but it could be as your brother in law say, too many interference as you're living in a condo and your Wi-Fi 2.4Ghz band is very congested. It can be contributing to your problem as every wireless access point that are sharing that same channel as your router are fighting for frequency space.

2) Before you do anything, download a wifi analyzer app on your phone (Wifi Analyzer by farproc) or computer (Acrylic WiFi) and see how many WiFi channels are being used and how many wireless access points are using that channels. I would not change the router yet, depending on the result, but I would go into your router, and try configuring the 5GHz band to be used, and only use the 5GHz band and it's corresponding channel, for a more stable connection.
SilentVampire
post Sep 9 2017, 02:17 PM

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QUOTE(Jjuggler @ Sep 9 2017, 02:01 PM)
Personally, i sack out tm's l7 router and replaced with TP Link Archer C7v2. C7v2 also has some problem with the latest firmware where the 5ghz wireless signal always drops although there is no wireless interference from my neighbor (most of my neighbor using 2.4ghz according to my wifi analyzer. Have to reboot the router every 7 days. Through ethernet (cable) connection, the router performs at its best.
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Yes, that's one of the problems with Archer C7v2. It's a very stable router but its 5GHz band is very fickle, and unstable at worse. That's why I have disabled the 5GHz band in my router. Ethernet is still the gold standard for a great connection anyway.
SilentVampire
post Sep 18 2017, 10:57 PM

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QUOTE(Keatsan @ Sep 18 2017, 07:12 PM)
For those using DIR-850L given by unifi may want to read this.

https://www.lowyat.net/2017/142166/d-link-u...-security-risk/
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D-Link have responded. Don't forget to update your firmware on 21 September to those that have the router:

http://www.dlink.com.my/securityadvisory-msia/
SilentVampire
post Sep 19 2017, 11:07 AM

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QUOTE(cherroy @ Sep 19 2017, 10:55 AM)
Don't understand why it is advising user to reset the router to factory default setting.

Resetting is not solving the security issue, as far as I know.
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True. If I have that router, I would NOT use it until I'm 100% sure that the problem is fixed. However, my trust in D-Link routers is very low at the moment as they have had multiple vulnerabilities reported in recent years. I would just use another brand of router instead.

QUOTE(jetwash @ Sep 19 2017, 11:00 AM)
I also don't get it.

Here's hoping that nobody cares about my wifi and would bother to hack it (not on Unifi, on Time though).
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Well, unfortunately, if you are using that particular router, and your current IP address is listed somewhere as having open ports, you are still vulnerable, even if you're on Time.
SilentVampire
post Sep 19 2017, 11:19 AM

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QUOTE(jetwash @ Sep 19 2017, 11:12 AM)
Well, here's hoping to my current IP address NOT listed somewhere as having open ports :/
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You could check:

Replace the Xs in this link https://www.shodan.io/host/xxxxxx with your public IP address. A result of "Not Found" is best. If anything is listed as open, I wouldn't worry about it if you have disabled remote management.
SilentVampire
post Sep 20 2017, 10:36 AM

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QUOTE(westlife @ Sep 20 2017, 09:14 AM)
For those who are using TP-link wifi routers by TM, are you guys disabling the remote management.

I enabled it because I can remotely troubleshoot for my parents if required.
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I have it enabled but I have changed the default username, default password, and port. It might not be a security measure but it is definitely something at least. If you want to enable it, make sure to do as I mentioned above.
SilentVampire
post Sep 20 2017, 12:54 PM

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QUOTE(westlife @ Sep 20 2017, 12:29 PM)
yes, I did them except the port no.
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Should be fine to leave it as it is. Just keep monitoring it.
SilentVampire
post Sep 26 2017, 09:58 PM

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QUOTE(rontol @ Sep 26 2017, 07:49 PM)
Guys want to ask your opinions...
my long existing router DIR-615 very slow to respond when i tried to check the menu.... sometimes login page also very slow to appear

hypptv connection also keep up/on down...
what say you? about time to replace it?  sweat.gif
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You should have changed it a long time ago. That's the worse router, with multiple vulnerabilities reported that had not been patched. Change it to something decent, like TP-Link or Asus, if you have the budget.
SilentVampire
post Sep 29 2017, 10:27 PM

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QUOTE(barney @ Sep 29 2017, 10:12 PM)
Hello! I am about to sign up for the unifi lite deal by this weekend. Have been using the maxis home fiber for 5 years...since the RM118 deal for 10mb up/down. i didnt had much problem with maxis but for the past 6 months...it has been crazy. Ping spike to 500ms all the sudden, international site load suuuuper slow. For nothing almost cannot surf website. Complain to maxis so many times, fixed for 2 weeks then come back again...then repeat la. Last 2 months been a very bad experience for me so its time to make the jump to unifi!

Im a lite user and dont need those fancy hypp tv or phone...all i need is just 10mb speed and im happy.

So I suppose RM129 is before gst which comes to the sum of rm136.74 monthly, if i dont make any calls or sign up for additional stuff am i right?
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Might be a router issue rather than a connection issue. Have you tried switching to another router?
SilentVampire
post Sep 29 2017, 11:37 PM

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QUOTE(barney @ Sep 29 2017, 10:32 PM)
there are 2 equipment maxis gave, a tm router and the wifi with voip function phone. if it is a modem problem, i should get this problem very consistent but this is not the case. when it happens, they do something on their end after a few days its back to normal...then 2 weeks later it comes back again. I have done a lot of troubleshooting with them and always the reset this and that. They did swap their wifi with voip once a few years back but it has nothing to do with it being faulty.

Also i am in this networking field for more than 10 years so i know what i am troubleshooting to identify the problem. I dont see my neighbor on unifi complain though.
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Chill bro. I'm just suggesting an alternative solution to your problem. I am also on Maxis and so far it's stable for me, so just thought I would give you another choice. If you want to change to Unifi, just do it and it might solve your problems.
SilentVampire
post Oct 4 2017, 10:35 AM

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QUOTE(touristking @ Oct 4 2017, 10:30 AM)
Sorry for not making myself clear.

I have a higher end router set as the main router for Unifi. And want to use the old TP Link Archer C5 as a secondary unit to extend my wifi to the other floor. Possible? Thanks
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Yes, but as prokiller1199 have already mentioned, you will need LAN cable access from your 1st floor to the 2nd floor, and follow the instructions to set up the TP Link Archer C5, as an access point. You can't do it wirelessly.
SilentVampire
post Oct 4 2017, 11:24 PM

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QUOTE(pakku_azrie @ Oct 4 2017, 10:09 PM)
hey guys i have problem with my cylinder d link router

the internet globe went orange after i updated the firmware.. eversince everytime i turned off the router i had to reconfigure it for the internet to have connection.. called 100 but after a lot of troubleshooting the just end up asking me to chenge to a new router... do you guys experienced any of this? thanks
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I'm assuming your D Link cylinder DIR-850L router is provided by TM and you updated the firmware with the Retail firmware update? In that case, you should not have updated the firmware as it might not be suitable for use in your TM-provided router. See here for recovery method to be able to use the router again: https://forum.lowyat.net/topic/3237458/+120

QUOTE(birain @ Oct 4 2017, 10:41 PM)
no problem here, still using the stock firmware that comes with my router.  icon_idea.gif

'If it ain't broke, don't fix it'  icon_rolleyes.gif
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The firmware is broke if you're using the cylinder D Link DIR850L router. If I were you, I would get another router ASAP, something better than the rubbish bin router.
SilentVampire
post Oct 9 2017, 10:58 PM

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QUOTE(diodorus @ Oct 9 2017, 10:46 PM)
Nope,previous i'm using TM router. Grey colour. Now they gave me new one. D-link. Black colour. Don't know anything about router. Haha
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Sounds like you receive the infamous rubbish bin D-Link DIR850L router that have to be updated to the latest firmware as there are multiple vulnerabilities. The TM-specific firmware has just been released today. Update the firmware ASAP if you can. I'm quite surprised they gave you this router, instead of the TP-Link C1200.

This post has been edited by SilentVampire: Oct 9 2017, 11:00 PM
SilentVampire
post Oct 10 2017, 07:52 AM

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QUOTE(specky94 @ Oct 9 2017, 11:20 PM)
yah seems like TM kedekut give that tabung anyway. You got TP-Link C1200? Is quite good enough?
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I'm currently using the TP Link C3150 that I bought myself but my gf's house is using the TP Link C1200 and it's very stable so far, with the latest firmware and coverage is very good as well.


QUOTE(Shah_15 @ Oct 9 2017, 11:58 PM)
I have been using DIR850L since the first day. so far so good. wonders what kind of problems people are facing with this router until they called it rubbish bin.
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Wifi coverage is bad and multiple vulnerabilities have been reported so far, so you'll have to update the firmware yourself ASAP as the new firmware for TM has been released. Can't really trust D-Link products anymore as most of their products are full of vulnerabilities, even their premium routers, and I used to be a fan of their products. See here:
https://www.stuff.tv/sg/news/these-d-link-r...vulnerabilities

QUOTE(VeeJay @ Oct 10 2017, 12:12 AM)
exactly..... similar to you, we are one of few who feel 850L had been serving well.
I hv posted some number beginning of the year...i can get connect like 100 ft away, easily.

even when i  go to my 3rd house on the row, Im still connected to my wifi...

to me this is one of the best router TM had given
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Yes, but you'll need to update your firmware ASAP as I mentioned above, and my trust in their products is very low at the moment. See here : https://www.stuff.tv/sg/news/these-d-link-r...vulnerabilities
SilentVampire
post Oct 10 2017, 05:34 PM

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QUOTE(specky94 @ Oct 10 2017, 12:26 PM)
but TP Link C3150 so mahal mahh. TP Link c1200 good ahh. I see. I plan to buy that.
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I know la bro. I'm using that as I have the budget and I want to see if TP Link higher priced router are comparable with Asus higher priced one, and it's actually not too bad. I like it so far. Just get the TP Link C1200 as it's very stable and reliable as I said.

QUOTE(prokiller1199 @ Oct 10 2017, 05:19 PM)
Ahaha get it from TM.
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Yes, you can get it from TM but you might have to renew your contract with them, or just say your current router is spoiled lol.

This post has been edited by SilentVampire: Oct 10 2017, 05:38 PM
SilentVampire
post Oct 11 2017, 11:15 PM

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QUOTE(KcX35 @ Oct 11 2017, 11:12 PM)
tbh, i really get why the router price can be so pricey some 100+, some 500+ some 1k+ @@
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You mean you don't get it? The pricier routers are usually better than the cheaper routers, but not always. They have better features, better reliability, and generally are more nicer to use. As us still leads the way followed by TP-Link, and lastly Tenda. D-Link is at the bottom of the list with their vulnerability issues.
SilentVampire
post Oct 11 2017, 11:15 PM

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QUOTE(KcX35 @ Oct 11 2017, 11:14 PM)
well i saw ASUS RT-N14UHP looks good LOL, btw is there really any use ? i mean getting such high price router like some even reach 1k+ etc ?
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Yes, more features, and better firmware.
SilentVampire
post Oct 11 2017, 11:16 PM

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QUOTE(andrew9292 @ Oct 11 2017, 11:15 PM)
Come on TM, 50M account here, local servers

user posted image

user posted image

user posted image
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2.4Ghz or 5GHz? Could be a congestion/interference issue.
SilentVampire
post Oct 11 2017, 11:20 PM

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QUOTE(noobandroid @ Oct 11 2017, 11:18 PM)
this couple days best chance to buy a router, #MYCyberSale is on, got free shippings and ass dropping discounts

go for AC3200 lalalalala
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Lol overkill la bro. AC1900 is more than enough or AC3150 v2 from TP-Link is good enough.
SilentVampire
post Oct 11 2017, 11:22 PM

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QUOTE(andrew9292 @ Oct 11 2017, 11:20 PM)
2.4 but i have less than 10 2.4G networks aroud me, and it's been great all this while. Lan cable tests the same too... cant get thru to them or live chat support currently to reset port
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If it's LAN cable as well, might be something external and not related to your own setup. Good luck in getting hold of them.

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