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> Complain against Silverfire, Help me settle guys :(

Izwan898
post Jul 16 2012, 02:39 PM, updated 13y ago

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Forumer you are complaining against: Silverfire aka Tan Chia Way aka Cruxiaer Tan

Uploaded with ImageShack.us
Item being sold/bought: Nikkor 50mm 1.4D

Original thread link: [SOLD] Nikkor AF 50mm 1.4D

Date of transaction: May 3 2012, 08:42 PM

Details of the complaint :

Ok here's my story...bought a lens from a safe trader nick Silverfire last May for RM800...when the lens arrived, I saw the receipt states that the lens was a demo unit. For a safe trader, he never mentioned that the unit was a demo unit. He said that the lens was his friend's so he never saw that lens actually. Now that gets me confused. So I requested that he refund me back RM200. He said that he's out of budget already for that month and asked me to only pay RM100 instead. So I agreed considering he's still a student. The next month, he paid me the agreed RM100.

After having the lens for a month, I realized that the lens was a bit loose....I'm thinking maybe it's normal for a D lens...Then, one day while I was shooting in a dinner event, the lens failed to focus. I opened the lens and saw the back of lens that it's missing 2 screws. That answers why the lens feel a bit loose in the beginning. Yes, it's my mistake that I never checked the lens thoroughly when I got it at the first place. I admit my mistake on that part.

So, after realizing that it's missing 2 screws I told Silverfire about that and he said just send the lens to Nikon Service Center and claim the warranty. So I sent it to Nikon at PJ....e r

Today Nikon called me and quoted RM1202 for the repairs. They said cannot claim warranty since the unit is missing 2 screws.

And you guys can see from this picture user posted image that it shows Nikkor 35mm 1.8G not the real Nikkor 50mm 1.4D that I bought. That explains about the missing screws. Why he didn't post the real picture instead? He's hiding the fact that the lens was already missing 2 screws in the first place. Right?

And here's the quotation I got from Nikon today: user posted image

So what do u guys think? How to settle this dispute? Please help me guys. icon_question.gif icon_question.gif



LATEST UPDATE ON 30TH JULY 2012 thumbup.gif

Please be patient notworthy.gif


Added on July 30, 2012, 2:48 pmJust got an update from Nikon Service Centre....


» Click to show Spoiler - click again to hide... «

This is the quotation given by Nikon Service Centre to the previous owner dated 27th April 2012. You can see from the report that it's already missing those screws.


user posted image

Uploaded with ImageShack.us
And from my quotation received on 5th July 2012, you can see stated there the same service order number quoted on my quotation stating that it's already been sent to Nikon Service Centre PJ before...

So what do u guys think now? shakehead.gif


Added on July 30, 2012, 2:50 pmuser posted image

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Added on July 30, 2012, 2:57 pmuser posted image

Uploaded with ImageShack.us

user posted image
By mrnastey at 2012-08-01

user posted image

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This post has been edited by Apis_LuaLua: Aug 3 2012, 10:52 AM
Silverfire
post Jul 16 2012, 02:48 PM

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First off, I said I got it from a friend, I didn't say I'm selling it in behalf of my friend. Do you still have the sms? Or do you want me to post them here?

As for the photo if you can read properly, I said photo by the lens, not photo of the lens. Photo of the actual lens itself is posted outside the spoiler. Now the thread hasn't been edited since 3rd of May. I posted a total of 2 photos of the lens, one of which I moved to a new link, as follows:
» Click to show Spoiler - click again to hide... «


The actual date that I received the complaint regarding the broken lens is on 1st July. As stated, I suggested him to return it Nikon Centre for repairs.

That's all the clarification I'm going to make.

This post has been edited by Silverfire: Jul 19 2012, 12:43 AM
Izwan898
post Jul 16 2012, 02:58 PM

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QUOTE(Silverfire @ Jul 16 2012, 02:48 PM)
First off, I said I got it from a friend, I didn't say I'm selling it in behalf of my friend. Do you still have the sms? Or do you want me to post them here?

As for the photo if you can read properly, I said photo by the lens, not photo of the lens. Photo of the actual lens itself is posted outside the spoiler. Now the thread hasn't been edited since 3rd of May. I posted a total of 2 photos of the lens, one of which I moved to a new link, as follows:
» Click to show Spoiler - click again to hide... «


The actual date that I received the complaint regarding the broken lens is on 1st July. As stated, I suggested him to return it Nikon Centre for repairs.

That's all the clarification I'm going to make.
*
Our sms already gone la bro...my phone delete old smses...anyway for your own defense, please post the picture that states the screws were still there before you post it to me. Is it logical that I lost 2 screws??? Cmon la bro...
Silverfire
post Jul 16 2012, 03:00 PM

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QUOTE(Izwan898 @ Jul 16 2012, 02:58 PM)
Our sms already gone la bro...my phone delete old smses...anyway for your own defense, please post the picture that states the screws were still there before you post it to me. Is it logical that I lost 2 screws??? Cmon la bro...
*

Well unfortunately I did not say that I have a photo of the back of the lens.
Izwan898
post Jul 16 2012, 03:04 PM

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QUOTE(Silverfire @ Jul 16 2012, 03:00 PM)
Well unfortunately I did not say that I have a photo of the back of the lens.
*
Then how could u said that it was me that lost the screws? Now it's clear that u're selling a faulty demo unit advertised as a new and working unit. I will post the picture of the receipt later for everyone's judgment. I bought this lens because of your safe trader tag bro. How could u do this? I trusted u in the first place....
Silverfire
post Jul 16 2012, 03:14 PM

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QUOTE(Izwan898 @ Jul 16 2012, 03:04 PM)
Then how could u said that it was me that lost the screws? Now it's clear that u're selling a faulty demo unit advertised as a new and working unit. I will post the picture of the receipt later for everyone's judgment. I bought this lens because of your safe trader tag bro. How could u do this? I trusted u in the first place....
*
Unfortunately for you, I did not state that the lens was new but working, yes, while I had it with me.

This post has been edited by Silverfire: Jul 16 2012, 03:17 PM
Izwan898
post Jul 16 2012, 03:24 PM

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QUOTE(Silverfire @ Jul 16 2012, 03:14 PM)
Unfortunately for you, I did not state that the lens was new but working, yes, while I had it with me.
*
Yes the lens was working. But how can u explain the 2 missing screws?
Silverfire
post Jul 16 2012, 03:28 PM

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QUOTE(Izwan898 @ Jul 16 2012, 03:24 PM)
Yes the lens was working. But how can u explain the 2 missing screws?
*

I can ask you the same question and you'd give me the same answer.
Izwan898
post Jul 16 2012, 03:33 PM

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QUOTE(Silverfire @ Jul 16 2012, 03:28 PM)
I can ask you the same question and you'd give me the same answer.
*
Now how to settle this dispute?


Added on July 16, 2012, 3:42 pmRefund back my money and I will post back to u the lens. Settle with your friend why it's a demo unit and missing 2 screws.

This post has been edited by Izwan898: Jul 16 2012, 03:42 PM
svage98
post Jul 16 2012, 04:17 PM

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QUOTE(Izwan898 @ Jul 16 2012, 03:33 PM)
Now how to settle this dispute?


Added on July 16, 2012, 3:42 pmRefund back my money and I will post back to u the lens. Settle with your friend why it's a demo unit and missing 2 screws.
*
It's already about 1 month+ the lens is with you. I don't think fair to ask seller full refund. About the lens being a demo unit I'm sure what the big deal is since it's a 4month+ used unit. BUt if the seller stated the unit as new and you got a demo unit instead then that should be a problem.


Izwan898
post Jul 16 2012, 04:26 PM

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QUOTE(svage98 @ Jul 16 2012, 04:17 PM)
It's already about 1 month+  the lens is with you. I don't think fair to ask seller full refund.  About the lens being a demo unit I'm sure what the big deal is since it's a 4month+ used unit.  BUt if the seller stated the unit as new and you got a demo unit instead then that should be a problem.
*
Yes I agree...but he should refund some if not all...bro, demo unit is different from a new boxed unit...a demo unit is an item that everybody have been playing with it, try it, touch, hold and everything for we dunno how long....simple to say it's not a virgin unit...UNTIL someone buys it...am I right?


Added on July 16, 2012, 4:27 pmSorry if I sound a bit rude and harsh... blush.gif

This post has been edited by Izwan898: Jul 16 2012, 04:27 PM
SFerrari
post Jul 16 2012, 04:38 PM

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whether it's demo unit or used unit.

Seller had inform it's used and already had send to you

It's your own responsibility to check the item at the time when you received it. And you also had agree for the rm100 compensation for demo unit

Not after 1 month plus, then only say missing screw

You can say it's seller fault, seller also can say it's yr fault.

The missing screw issue, no one can justify on it.

You just need to take this as lesson that you should check your item carefully.


AceCombat
post Jul 16 2012, 05:12 PM


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QUOTE(Izwan898 @ Jul 16 2012, 04:26 PM)
Yes I agree...but he should refund some if not all...bro, demo unit is different from a new boxed unit...a demo unit is an item that everybody have been playing with it, try it, touch, hold and everything for we dunno how long....simple to say it's not a virgin unit...UNTIL someone buys it...am I right?


Added on July 16, 2012, 4:27 pmSorry if I sound a bit rude and harsh... blush.gif
*
I tot you already received the RM100 as compensation?
If you received it already then pls dont keep on saying this is demo unit or new unit, as u accepted the rm100 refund that's mean this is solved biggrin.gif

As for the missing screw, after 1 month plus only u found out, if i'm the seller also I wont entertain u anymore as u have to check the item carefully when u first received the item.
carloSpencer
post Jul 16 2012, 06:02 PM

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QUOTE(AceCombat @ Jul 16 2012, 05:12 PM)
I tot you already received the RM100 as compensation?
If you received it already then pls dont keep on saying this is demo unit or new unit, as u accepted the rm100 refund that's mean this is solved biggrin.gif

As for the missing screw, after 1 month plus only u found out, if i'm the seller also I wont entertain u anymore as u have to check the item carefully when u first received the item.
*
i think tis is the 'RIGHT' answer... my 0.2cen hmm.gif
Izwan898
post Jul 16 2012, 06:19 PM

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I'm just mentioning that it's a demo unit since he never mentioned it in his advert because it's kinda misleading when he's awarded with the safe trader tag...yes I agreed with the refund since I'm considering he's still a student...I didn't check the unit thorougly when I received the unit since I put my trust in his safe trader tag...and after 1 month only that I realised this unit is missing 2 screws because I rarely use the lens...it's working fine until the night when it fails to focus...then I tried to change the lens, the bayonet part just came out piece by piece...but the only thing I want to know, WHY he can't post the picture of the lens' back while he can post other lens' back picture when trying to sell it? Don't u think its fishy?
svage98
post Jul 16 2012, 06:35 PM

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QUOTE(Izwan898 @ Jul 16 2012, 06:19 PM)
I'm just mentioning that it's a demo unit since he never mentioned it in his advert because it's kinda misleading when he's awarded with the safe trader tag...yes I agreed with the refund since I'm considering he's still a student...I didn't check the unit thorougly when I received the unit since I put my trust in his safe trader tag...and after 1 month only that I realised this unit is missing 2 screws because I rarely use the lens...it's working fine until the night when it fails to focus...then I tried to change the lens, the bayonet part just came out piece by piece...but the only thing I want to know, WHY he can't post the picture of the lens' back while he can post other lens' back picture when trying to sell it? Don't u think its fishy?
*
You should have asked all that question before sealing the deal with him. Dont buy before ur have cleared everything with the seller. And about the demo issue. I still dont think its relevant.
Izwan898
post Jul 16 2012, 07:00 PM

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QUOTE(svage98 @ Jul 16 2012, 06:35 PM)
You should have asked all that question before sealing the deal with him. Dont buy before ur have cleared everything with the seller. And about the demo issue. I still dont think its relevant.
*
Yes I must say it's my mistake not realizing that picture was not the lens' picture in the first place...but from that picture, I can conclude that he's not an honest & safe trader...for that his safe trader should be revoked and let this case be a reminder to others...it's ok bro, only god knows what happened...but I believe in karma...thanks all for the advices. icon_rolleyes.gif
-kytz-
post Jul 18 2012, 04:56 AM

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Buyer already knows that it's a used set so there's nothing wrong for the seller to sell him a demo set. Like someone already pointed out, if the seller claims the item is BRAND NEW but sells you a used item, then it is clearly WRONG.

Looking at the seller's thread, it is clearly mentioned there that the condition is awesome http://forum.lowyat.net/index.php?showtopic=2329241&hl=

It could be misrepresentation by the seller because it clearly isn't in an awesome condition as there are missing screws and defects in the lens. I said "could be" because the defects were discovered a while later and it is unknown whether the seller was aware of such defects and knowingly sold it to TS.

If the defects were discovered immediately when TS received the item, then TS definitely has the right to ask for a FULL REFUND. But it was only discovered a month later.....it could also be contributed by TS himself (defects in the lens, NOT the missing screws)

So, now, still quite uncertain about this hmm.gif hmm.gif




Izwan898
post Jul 18 2012, 07:51 AM

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I am confident that he knew there were 2 missing screws when he's trying to sell the lens...if he's really innocent, why don't he just upload a picture of the lens showing the 2 screws were still there while it's in his possession...it's really clear...but still, with his safe trader tag buyers will sometimes ignore those little details like what happened to me...I'm just frustrated that he's still with his safe trader tag when clearly he's not really honest when trying to sell his things...clearly not...
Silverfire
post Jul 18 2012, 11:46 AM

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QUOTE(Izwan898 @ Jul 18 2012, 07:51 AM)
I am confident that he knew there were 2 missing screws when he's trying to sell the lens...if he's really innocent, why don't he just upload a picture of the lens showing the 2 screws were still there while it's in his possession...it's really clear...but still, with his safe trader tag buyers will sometimes ignore those little details like what happened to me...I'm just frustrated that he's still with his safe trader tag when clearly he's not really honest when trying to sell his things...clearly not...
*

If you actually browse through all my threads of lens selling, you will notice that of 3 or 4 threads I'm selling lens, only 1 of them had a photo of the back of the lens. Again, all these threads had never been edited since the day said items/lenses are sold.

You think that I have a photo of every back of every lens? Sorry, I do not. Its not a standard to take a photo of the back of the lens. As a matter of fact, do you have a photo of the back of the lens dated 2 months ago?

I accuse of you of nothing yet you accuse me of everything. From the beginning of the deal, you had always threatened to open a dispute thread to defame me yet I held no grudge.
Izwan898
post Jul 18 2012, 02:06 PM

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QUOTE(Silverfire @ Jul 18 2012, 11:46 AM)
If you actually browse through all my threads of lens selling, you will notice that of 3 or 4 threads I'm selling lens, only 1 of them had a photo of the back of the lens. Again, all these threads had never been edited since the day said items/lenses are sold.

You think that I have a photo of every back of every lens? Sorry, I do not. Its not a standard to take a photo of the back of the lens. As a matter of fact, do you have a photo of the back of the lens dated 2 months ago?

I accuse of you of nothing yet you accuse me of everything. From the beginning of the deal, you had always threatened to open a dispute thread to defame me yet I held no grudge.
*
For me, YES it's a standard procedure to include the picture of the back of the lens...from there we can judge the real condition of the lens. No, I don't have the photo showing the back of this nikkor 50mm lens dated 2 months ago.

But here u can see that I took a clear photo of the back of my sony 18-70 lens that I sold last 2 years.
» Click to show Spoiler - click again to hide... «


FYI, this photo dated 2010-08-13. This is how an honest man will do. Not like u bro.

U didn't accuse me of nothing? Do u still remember that u accused me that I'm the one who have lost the 2 screws not you?? shakehead.gif
gestapo
post Jul 18 2012, 02:29 PM

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Seller advert say still got Warranty: 7 more months by Nikon

a) send nikon cost bare by seller or nego between two party
b) return merchandise for full refund from seller
c) dispute and accuse each other til end of time

if seller truly deserve the safe trader tag he would do the right thing to rectify the situation. imho
Interlude
post Jul 18 2012, 02:48 PM

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QUOTE(gestapo @ Jul 18 2012, 02:29 PM)
Seller advert say still got Warranty: 7 more months by Nikon

a) send nikon cost bare by seller or nego between two party
b) return merchandise for full refund from seller
c) dispute and accuse each other til end of time

if seller truly deserve the safe trader tag he would do the right thing to rectify the situation. imho
*
Good advice. Seller cannot simply cuci tangan just because he got safe trade. And I believe in karma too
SFerrari
post Jul 18 2012, 02:52 PM

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the buyer why not request for photo, if he so insist on want the photo of the item.

Now only you mention why don't have the picture of the back lens.

You know it's standard, then you should ask.


Not wait after got problem, only ask.

Each people have diff style or thinking. Your way does not mean other people need to follow. Your standard does not mean it's match the standard also.

I don't think anyone is so silly to remove the screw or nothing to do.

The seller sell to you, courier to you.

It's your own responsibility to inspect the item at that time. It's your own fault for not inspecting, can't blame people for that.


Izwan898
post Jul 18 2012, 03:21 PM

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QUOTE(SFerrari @ Jul 18 2012, 02:52 PM)
the buyer why not request for photo, if he so insist on want the photo of the item.

Now only you mention why don't have the picture of the back lens.

You know it's standard, then you should ask.
Not wait after got problem, only ask.

Each people have diff style or thinking. Your way does not mean other people need to follow. Your standard does not mean it's match the standard also.

I don't think anyone is so silly to remove the screw or nothing to do.

The seller sell to you, courier to you.

It's your own responsibility to inspect the item at that time. It's your own fault for not inspecting, can't blame people for that.
*
I didn't requested the photo since I THOUGHT that the photo shown was the mentioned lens 50mm 1.4D...after this problem only I realized that it's other lens' photo and he wrote "Photo taken by the lens"....I didn't hesitate and suspect anything because he has the safe trader tag lah...

svage98
post Jul 18 2012, 04:27 PM

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QUOTE(SFerrari @ Jul 18 2012, 02:52 PM)
the buyer why not request for photo, if he so insist on want the photo of the item.

Now only you mention why don't have the picture of the back lens.

You know it's standard, then you should ask.
Not wait after got problem, only ask.

Each people have diff style or thinking. Your way does not mean other people need to follow. Your standard does not mean it's match the standard also.

I don't think anyone is so silly to remove the screw or nothing to do.

The seller sell to you, courier to you.

It's your own responsibility to inspect the item at that time. It's your own fault for not inspecting, can't blame people for that.
*
I agree with the above opinion. You should have ask for picture of back lens to make sure. Again, since this case so hard to determine who is in the wrong or right since it is 1 month already. As mentioned before...anything could happen within that month.
arc1414
post Jul 18 2012, 04:30 PM

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QUOTE(Izwan898 @ Jul 18 2012, 03:21 PM)
I didn't requested the photo since I THOUGHT that the photo shown was the mentioned lens 50mm 1.4D...after this problem only I realized that it's other lens' photo and he wrote "Photo taken by the lens"....I didn't hesitate and suspect anything because he has the safe trader tag lah...
*
Admin or Mod has mention : The tag is given out to members who have proven thus far to be genuine reliable honest traders. However, this tag is NOT a guarantee of a safe transaction and can be revoked at any time.

As standard picture can be request more even if seller din post much and end up u have agreed to buy it.
It's your own responsibility to check the item at the time when you received it.

As 1st u blame the seller for selling DEMO SET UNIT? Since he has stat it is used item.
Then you agreed and accept his Rm 100.00 refund.
Now turn up u say the screw none after a month+ . Keep accused the seller this and that.
Don't u think it is very unfair to the seller?

I don't think so anyone will help u since not really logic about this problem after a month.

From far my view : izzit u not happy wit the lens because DEMO SET UNIT end up urself remove it the screw and start blaming on Seller? < Anyway this is my view from my mind. not accusing u right now.. Only u know..






AppleForMyLife91
post Jul 18 2012, 05:17 PM

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QUOTE(arc1414 @ Jul 18 2012, 05:30 PM)
Admin or Mod has mention : The tag is given out to members who have proven thus far to be genuine reliable honest traders. However, this tag is NOT a guarantee of a safe transaction and can be revoked at any time.

As standard picture can be request more even if seller din post much and end up u have agreed to buy it.
It's your own responsibility to check the item at the time when you received it.

As 1st u blame the seller for selling DEMO SET UNIT? Since he has stat it is used item.
Then you agreed and accept his Rm 100.00 refund.
Now turn up u say the screw none after a month+ . Keep accused the seller this and that.
Don't u think it is very unfair to the seller?

I don't think so anyone will help u since not really logic about this problem after a month.

From far my view : izzit u not happy wit the lens because DEMO SET UNIT end up urself remove it the screw and start blaming on Seller? < Anyway this is my view from my mind. not accusing u right now.. Only u know..
*
u can see the original thread that the buyer is keen on buying this lens... whistling.gif
Izwan898
post Jul 18 2012, 05:57 PM

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QUOTE(svage98 @ Jul 18 2012, 04:27 PM)
I agree with the above opinion.  You should have ask for picture of back lens to make sure.  Again, since this case so hard to determine who is in the wrong or right since it is 1 month already.  As mentioned before...anything could happen within that month.
*
As I said before I THOUGHT the photo WAS the 50mm 1.4D lens...

QUOTE(arc1414 @ Jul 18 2012, 04:30 PM)
Admin or Mod has mention : The tag is given out to members who have proven thus far to be genuine reliable honest traders. However, this tag is NOT a guarantee of a safe transaction and can be revoked at any time.

As standard picture can be request more even if seller din post much and end up u have agreed to buy it.
It's your own responsibility to check the item at the time when you received it.

As 1st u blame the seller for selling DEMO SET UNIT? Since he has stat it is used item.
Then you agreed and accept his Rm 100.00 refund.
Now turn up u say the screw none after a month+ . Keep accused the seller this and that.
Don't u think it is very unfair to the seller?

I don't think so anyone will help u since not really logic about this problem after a month.

From far my view : izzit u not happy wit the lens because DEMO SET UNIT end up urself remove it the screw and start blaming on Seller? < Anyway this is my view from my mind. not accusing u right now.. Only u know..
*
I loled at this...do u think im a kid?

QUOTE(AppleForMyLife91 @ Jul 18 2012, 05:17 PM)
u can see the original thread that the buyer is keen on buying this lens... whistling.gif
*
Yes I was because of the safe trader tag.
KIntos
post Jul 18 2012, 05:58 PM

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did you drop it? why the repair report said impact dmg? replacing len's? show us the picture condition before you send for repair and yet to see you show the picture of the missing screw position.
ruxyn_tang
post Jul 18 2012, 06:21 PM

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I just came here to kepoh and share my thoughts on this.

1) I think the person that initiates this thread feels unhappy because he feels cheated with the "safe trader" tag that Silverfire bears.

2) Buyer should (at all cost) check whether delivered products are in good condition. Not just because a person bears a "safe trader" tag therefore everything would go on smoothly. What if the courier failed to take good care of the delivered goods and the item is damaged from the delivery process? Buyer will never find out unless he/she checks and inspects thoroughly and then cross check with the seller again.

It is like we ordered something from Ikea. And when they deliver the furniture to our house, we make sure the condition is new and good. We do not neglect the inspection part just because Ikea is reputable etc.

3) To claim that it is seller's responsibility for an item that was delivered almost 2 months ago and was accepted by buyer in the first place, is void. Things don't work like that, at least I think not.

Like the example that I gave about the Ikea delivery, we don't go about to Ikea and demand for a new furniture if suddenly we see a scratch on the furniture. Who caused it is arguable.

That's all I've got to say.







Izwan898
post Jul 18 2012, 06:24 PM

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QUOTE(KIntos @ Jul 18 2012, 05:58 PM)
did you drop it? why the repair report said impact dmg? replacing len's? show us the picture condition before you send for repair and yet to see you show the picture of the missing screw position.
*
No bro...they claimed it was impact damage because of the 2 missing screws and the bayonet (back part) was detached from the main body...if it was truly an impact damage, the body will surely got scratches and dents...for sure...tonite I will upload the photo...


Added on July 18, 2012, 7:20 pm
QUOTE(ruxyn_tang @ Jul 18 2012, 06:21 PM)
I just came here to kepoh and share my thoughts on this.

1) I think the person that initiates this thread feels unhappy because he feels cheated with the "safe trader" tag that Silverfire bears.

2) Buyer should (at all cost) check whether delivered products are in good condition. Not just because a person bears a "safe trader" tag therefore everything would go on smoothly. What if the courier failed to take good care of the delivered goods and the item is damaged from the delivery process? Buyer will never find out unless he/she checks and inspects thoroughly and then cross check with the seller again.

It is like we ordered something from Ikea. And when they deliver the furniture to our house, we make sure the condition is new and good. We do not neglect the inspection part just because Ikea is reputable etc.

3) To claim that it is seller's responsibility for an item that was delivered almost 2 months ago and was accepted by buyer in the first place, is void. Things don't work like that, at least I think not.

Like the example that I gave about the Ikea delivery, we don't go about to Ikea and demand for a new furniture if suddenly we see a scratch on the furniture. Who caused it is arguable.

That's all I've got to say.
*
If it's the courier's fault, why the box is in a very good condition? No scratch nor dent. Same with Ikea case. U're saying that u won't argue with ikea IF the furniture had a scratch and the box they're shipped with was in a very good condition? Don't u think the courier will argue bout that? Same with me. IF the courier was at fault, why the box was in a very2 good condition? And IF it was damaged while transportation, for sure the 2 screws will be in the box right? Sorry if I sound harsh though...

I'm not here to tarnish his name in here but I sincerely, honestly saying that I never drop, open nor lost those 2 screws. That's why I'm feeling cheated.

I accepted the RM100 refunded because although it's a demo unit, it still can take photos and focuses fine BUT it was a bit loose when I'm trying to change lens that's why I suspect the screws was not there all along...it's ok, as I said before, only god knows what happened...no need to accuse I'm a cheapskate trying to get my money back...no...I love that lens...it's just frustrating to be cheated for the first time since I've been doin online trading here for years...


Added on July 18, 2012, 7:45 pm
» Click to show Spoiler - click again to hide... «


Here's the photo of the lens before I pack and send out to Nikon...you can see there's only 1 screw left...and it's been like that because when I tried to separate it from the camera's body, it breaks just like that...


Added on July 18, 2012, 7:47 pmAnd it's very unfortunate for me when I snapped this photo, the back cap was on because I take a very good care of my things...

This post has been edited by Izwan898: Jul 18 2012, 07:47 PM
Axell
post Jul 18 2012, 08:19 PM

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QUOTE
Ok here's my story...bought a lens from a safe trader nick Silverfire last May for RM800...when the lens arrived, I saw the receipt states that the lens was a demo unit. For a safe trader, he never mentioned that the unit was a demo unit. He said that the lens was his friend's so he never saw that lens actually.

A complicated issue over here because it is a postage deal,

1. The lens was a DEMO unit that seller should inform buyer or post the information at his advertisement. Buyer asked for RM200 refund and Seller accepted it but only for RM100, so Seller know its a DEMO unit at the first place.

2. "He said that the lens was his friend's so he never saw that lens actually." If yes, at this point Seller also didn't know that the 2 screws still on the lens or not. He only know that the lens is working fine.

3. The picture on the ads, Nikkor AF 50mm 1.4D is a front & front images and Nikkor 35mm 1.8G is a front & back images hmm.gif I believe Seller just switch lens to take the photos but didnt make it standard.

QUOTE
After having the lens for a month, I realized that the lens was a bit loose....I'm thinking maybe it's normal for a D lens...Then, one day while I was shooting in a dinner event, the lens failed to focus.

Buyer fault for not inspect the lens overall but I think he did tried on the lens and found out it was a bit loose and thought is normal because it still working fine until it failed to focus later.

The lens is from Seller friend and it is a DEMO unit, can Seller guarantee 100% the 2 screws was there when he get it from his friend or just trust his friend like how Buyer trust Seller (Safe Trader), working fine and 2 screws missing is different story.
779364
post Jul 18 2012, 10:38 PM

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I think its abit irresponsible for the seller to wash his hand off just because he is selling something on behalf of his friend. You should have inspected the item condition before agreeing to sell it for your friend.

And, you mention the lens has warranty by nikon. Now, Nikon refuse to honor the warranty so you have to settle this dispute. Unless it was agreed that TS is buying an item without any warranty, then you can ignore his request for refund.

Seriously, TS should check the item thoroughly and not only after 1 month you report the two missing screw. All in all, both party are at fault here


Izwan898
post Jul 18 2012, 10:41 PM

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QUOTE(779364 @ Jul 18 2012, 10:38 PM)
I think its abit irresponsible for the seller to wash his hand off just because he is selling something on behalf of his friend. You should have inspected the item condition before agreeing to sell it for your friend.

And, you mention the lens has warranty by nikon. Now, Nikon refuse to honor the warranty so you have to settle this dispute. Unless it was agreed that TS is buying an item without any warranty, then you can ignore his request for refund.

Seriously, TS should check the item thoroughly and not only after 1 month you report the two missing screw. All in all, both party are at fault here
*
Yes I do admit my mistake by not inspecting it thoroughly...but I want him be responsible too since he's a safe trader tag bearer...
Silverfire
post Jul 18 2012, 10:45 PM

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I urge all forumers to read thoroughly before posting a reply regarding the matter on hand.

QUOTE(779364 @ Jul 18 2012, 10:38 PM)
I think its abit irresponsible for the seller to wash his hand off just because he is selling something on behalf of his friend. You should have inspected the item condition before agreeing to sell it for your friend.

And, you mention the lens has warranty by nikon. Now, Nikon refuse to honor the warranty so you have to settle this dispute. Unless it was agreed that TS is buying an item without any warranty, then you can ignore his request for refund.

Seriously, TS should check the item thoroughly and not only after 1 month you report the two missing screw. All in all, both party are at fault here
*
I'm gonna make this point clear again, not sure if some people just read only the first post.

I'm not selling on behalf of my friend, that is where TS is mistaken. I got it from a friend, not selling on behalf.

Another point to note:
You used the lens for almost 2 months, you attach/reattach it to your DSLR, and you failed to notice missing screws? I'm sorry I can't see how you overlook that. While I had it, I certainly did not notice missing screws.

You're confident that I knew, well I'd say karma's is in effect. As a matter of fact, I did not know until you notified me on 1st July.

Me having a Safe Trader tag do not mean I come with a lifetime warranty, even lifetime warranty has policies that do not cover consumer misconduct or mishandle of product. To be honest, other than it being a demo unit(which I've compensated) and me having a Safe Trader tag, what else can you complaint about, really?

So if you're confident that I'm at fault here, I don't see why you have to remove me from your Friend list on Facebook, seeing you added me in the first place. Guilty, perhaps?

This post has been edited by Silverfire: Jul 18 2012, 10:49 PM
Silverfire
post Jul 18 2012, 10:53 PM

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QUOTE(Izwan898 @ Jul 18 2012, 10:49 PM)
U got it from your friend so it's already 3rd hand...did u mentioned it in your advertisement safe trader sir?


Added on July 18, 2012, 10:51 pm

I removed u because I'm so annoyed with u. Don't want to see your blue hair face. Thought u're an honest person. But guess not.
*
There is no need to call me sir, of age I'm younger, of experience I'm short.

Let's see... I asked you 1, 2, 3, 3 questions, yet you failed to give any satisfactory answer to any of these questions.

Oh so my face annoys you, that's most unfortunate for you. This is getting dumb and personal. Do you really want to continue this?

This post has been edited by Silverfire: Jul 18 2012, 10:54 PM
-kytz-
post Jul 18 2012, 10:53 PM

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QUOTE(Izwan898 @ Jul 18 2012, 10:49 PM)
U got it from your friend so it's already 3rd hand...did u mentioned it in your advertisement safe trader sir?
*
It's not a requirement to state whether he got it from someone else or not actually. As long as the seller indicates that it's a USED unit, it should suffice wink.gif

0168257061
post Jul 18 2012, 11:01 PM

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Bro, did you know a brand new 50 1.4D cost less than even RM900 ?
Why you go and pay RM1k++ to repair a damaged lens ?

Before you repair, why don't you raise up the issue with seller first.
Why do it after you repaired ?

Things can happened within that 1+ months.
How people know you buat anything behind or not?

More questions :

If screw lose ONLY.
Why would the technician wanted to replace the lenses inside ?
What I see from receipt is lenses replacement, several groups some more.
Must be hard impact.

This post has been edited by 168257061: Jul 18 2012, 11:05 PM
availyboy
post Jul 18 2012, 11:07 PM

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I've checked up the results on the internet about the pricing of the lens.
it seems that its more or less RM1000 or so only.
Problem is,the price of the lens for repair is much more than buying a new unit.

I am wondering why TS never really check the package fully before proceeding or notifying.
After 1 month only notify really makes thing kinda .. what you call that too slow to notice,if its still within a week still can do something about it.

Because of that...hmm it's kinda suspicious but i can't judge because i don't know what's the real thing about the lens,probably its the buyer who lost it or the seller who lost it.

But saying used unit is really suffice for the item selling though nod.gif icon_idea.gif
So guys... good luck in solving this problem sweat.gif
Izwan898
post Jul 18 2012, 11:08 PM

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QUOTE(Silverfire @ Jul 18 2012, 10:45 PM)
I urge all forumers to read thoroughly before posting a reply regarding the matter on hand.
I'm gonna make this point clear again, not sure if some people just read only the first post.

I'm not selling on behalf of my friend, that is where TS is mistaken. I got it from a friend, not selling on behalf.

Another point to note:
You used the lens for almost 2 months, you attach/reattach it to your DSLR, and you failed to notice missing screws? I'm sorry I can't see how you overlook that. While I had it, I certainly did not notice missing screws.

And your proof of no missing screws? perhaps a photo from your friend who u got it from?

You're confident that I knew, well I'd say karma's is in effect. As a matter of fact, I did not know until you notified me on 1st July.

I also can say that I did not know until it falls apart. Only then I realized it's missing 2 screws. How?

Me having a Safe Trader tag do not mean I come with a lifetime warranty, even lifetime warranty has policies that do not cover consumer misconduct or mishandle of product. To be honest, other than it being a demo unit(which I've compensated) and me having a Safe Trader tag, what else can you complaint about, really?

So u're saying here it was my misconduct and mishandle of the lens that got it in that condition. Am I right?

So if you're confident that I'm at fault here, I don't see why you have to remove me from your Friend list on Facebook, seeing you added me in the first place. Guilty, perhaps?
*
QUOTE(-kytz- @ Jul 18 2012, 10:53 PM)
It's not a requirement to state whether he got it from someone else or not actually. As long as the seller indicates that it's a USED unit, it should suffice wink.gif
*
It's about honesty and yes I do care if the item I'm buying is a 2nd, 3rd or 4th hand. From that I can guess the condition of it. nod.gif


Added on July 18, 2012, 11:19 pm
QUOTE(168257061 @ Jul 18 2012, 11:01 PM)
Bro, did you know a brand new 50 1.4D cost less than even RM900 ?
Why you go and pay RM1k++ to repair a damaged lens ? 

Before you repair, why don't you raise up the issue with seller first.
Why do it after you repaired ?

Things can happened within that 1+ months.
How people know you buat anything behind or not?

More questions :

If screw lose ONLY.
Why would the technician wanted to replace the lenses inside ?
What I see from receipt is lenses replacement, several groups some more.
Must be hard impact.
*
I haven't agreed with the quotation yet bro. It's kinda nonsense that Nikon quoted me that. I know the condition of the lens. It's just missing 2 screws. Everything is good and no problem with that lens. Before it falls apart, everything is smooth and snappy. ONLY "longgar" at the back of the lens if u know what I mean.

Service centre, they're also want to make profit bro...today I called them...I don't want to repair till RM1202. Just assemble back the lens, reattach the missing 2 screws and courier it back to me. Bcoz I know the lens have no problem at all! But no, they refused saying that they can't do that. I said WTH, if I want to waste my money RM1202, u can easily repair the lens for me but if I only want to buy the 2 screws they can't do that?? So what's the point I send the lens to Nikon? They quoted RM20 (check service cost) + RM12 (courier cost) to send it back to me. I said please reassemble back the lens but they said cannot. If I want it, I have to pay them RM1202 for the repairs. So I told them just supply me the 2 screws, don't reassemble the lens, courier it back. They said they will call me back today but they didn't. It's frustrating.

And IF I pay that RM1202, how will I know that Nikon won't just buy a new 50mm 1.4D and courier it back to me saying it was the repaired old lens? And my old lens? How do I know that they won't recondition the lens and sell it as a USED lens? So who win who lose? So by the end I will waste RM1902 for this lens? sweat.gif

This post has been edited by Izwan898: Jul 18 2012, 11:19 PM
-kytz-
post Jul 18 2012, 11:22 PM

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Time to go make noise at Nikon Service Centre.

If that doesn't help, make noise at their FB page.

smile.gif
Izwan898
post Jul 18 2012, 11:26 PM

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QUOTE(-kytz- @ Jul 18 2012, 11:22 PM)
Time to go make noise at Nikon Service Centre.

If that doesn't help, make noise at their FB page.

smile.gif
*
I already talked with Mr. Chong (assistant manager of camera service department I guess). He's the one promised to call me back today but failed to do so. I don't really understand why they can't just give me the 2 missing screws and quote me for them? It's because they won't make much money by doing so...2 screws how much only...RM1202 can get them hundreds...and how will I know they really changed those things listed? It's quite clear that I didn't dropped the lens. See that photo that I took before packing. Can u guys see any sign of scratch or dent? thumbup.gif
BenSow
post Jul 18 2012, 11:27 PM

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QUOTE(Izwan898 @ Jul 18 2012, 11:08 PM)
It's about honesty and yes I do care if the item I'm buying is a 2nd, 3rd or 4th hand. From that I can guess the condition of it.  nod.gif


Added on July 18, 2012, 11:19 pm


*
If you do care, you should've asked in the first place how many owners has the lens gone through. Unless seller lied, then there is nothing wrong. He did mention it is a USED unit so that shouldn't be a problem.
DarkonGaron
post Jul 18 2012, 11:38 PM

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QUOTE(Izwan898 @ Jul 18 2012, 11:26 PM)
It's quite clear that I didn't dropped the lens. See that photo that I took before packing. Can u guys see any sign of scratch or dent? thumbup.gif
*
sure, no sign of scratch of dent but what is it under the back cap?
Izwan898
post Jul 18 2012, 11:40 PM

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QUOTE(BenSow @ Jul 18 2012, 11:27 PM)
If you do care, you should've asked in the first place how many owners has the lens gone through. Unless seller lied, then there is nothing wrong. He did mention it is a USED unit so that shouldn't be a problem.
*
If u're in my shoes, will u ask how many owners has the lens gone through? It's advertised as USED so it never crossed my mind. If only he advertised it as a 2nd item will I ask him more questions. Ex: Why the previous owner sells it? And in only 4 months u're also want to sell it? anything wrong with the lens? hmm.gif


» Click to show Spoiler - click again to hide... «


Here's the receipt. Is it normal that the lens was bought from jalan imbi but the warranty card says it's from penang? Just want to know... icon_question.gif


Added on July 18, 2012, 11:41 pm
QUOTE(DarkonGaron @ Jul 18 2012, 11:38 PM)
sure, no sign of scratch of dent but what is it under the back cap?
*
What do u mean kind sir? hmm.gif

This post has been edited by Izwan898: Jul 18 2012, 11:45 PM
HeHeHunter
post Jul 18 2012, 11:44 PM

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Let's analyze the situation shall we?

1. Missing screws
Who doesn't check their received products after purchasing? ESPECIALLY it's a used item, cost so much, and not to mention delivered by courier.
Do you go to phone shop and purchase a phone in a box without checking the content? Sound abnormal because it's after 2 months to realize that.

2. Safe Trader
Safe Trader tag is never an express ticket for you not to check your received product or buying a product with no worries. I can build up my reputation and tarnish it at a single go. So, regardless safe trader or not, always treat it as a normal deal.

3. Information
How much information do you need? You need more information about how many hands it went through? Ask. Sample of back lens? Ask. You're now new in trade zone.

BONUS: Blue hair face is not an honest person?? So if I come up with pink hair means I am gay? What twisted world do we live in?
locksng12
post Jul 18 2012, 11:48 PM

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You bought the lens for RM800 and the repairs were over RM1000. At that point, I would rather buy a new lens than having it repaired in Nikon Service Center.
Good Luck to the one who is actually in the Correct-zone.
Izwan898
post Jul 18 2012, 11:54 PM

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QUOTE(HeHeHunter @ Jul 18 2012, 11:44 PM)
Let's analyze the situation shall we?

1. Missing screws
Who doesn't check their received products after purchasing? ESPECIALLY it's a used item, cost so much, and not to mention delivered by courier.
Do you go to phone shop and purchase a phone in a box without checking the content? Sound abnormal because it's after 2 months to realize that.

For your information sir, yes I do check the lens.
- I receive the lens by courier.
- Wah, the packaging so nice.
- Opened the box. Everything looks fine.
- Check the front element. No fungus. No scratch. satisfied
- Check the filter...no scratch...no dent...satisfied
- Unscrew the back cap and check the back glass element. No fungus...no scratch...satisfied. screw back the cap.
- Put back in box.
- Reach home, try it on the camera body. Everything's fine. Focuses fast. Snappy. So from here I concluded that the lens was in an awesome condition. After playing with it, noticed that it's kinda loose at the back...hmmmm maybe it's normal for a D lens...old lens...
- So I missed looking at the 2 screws at the back...my mistake...

2. Safe Trader
Safe Trader tag is never an express ticket for you not to check your received product or buying a product with no worries. I can build up my reputation and tarnish it at a single go. So, regardless safe trader or not, always treat it as a normal deal.

And your point of building up reputation for so many years to tarnish it later? So hardworking...

3. Information
How much information do you need? You need more information about how many hands it went through? Ask. Sample of back lens? Ask. You're now new in trade zone.

BONUS: Blue hair face is not an honest person?? So if I come up with pink hair means I am gay? What twisted world do we live in?
*
DarkonGaron
post Jul 18 2012, 11:54 PM

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QUOTE(Izwan898 @ Jul 18 2012, 11:40 PM)

Added on July 18, 2012, 11:41 pm

What do u mean kind sir? hmm.gif
*
firstly, if you are taking evidence photo you should show everything of the lens. why would you put your back cap and take evidence photo? everyone won't know if you are hiding something under the back cap.

secondly, just because he's a safe trader doesn't mean you have all the right to hold the seller responsible after sales.
Izwan898
post Jul 18 2012, 11:57 PM

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QUOTE(locksng12 @ Jul 18 2012, 11:48 PM)
You bought the lens for RM800 and the repairs were over RM1000. At that point, I would rather buy a new lens than having it repaired in Nikon Service Center.
Good Luck to the one who is actually in the Correct-zone.
*
Yeah I'm thinking just leave the lens at Nikon service centre but my wife advised me to get the lens back and try to repair at other 3rd party camera shop outlets. So while asking them to do that, why don't they just give me the 2 missing screws along with the package? Sadly they refused...they still want me to pay RM1202...they keep saying cannot laaa...not our procedure laaa supply 2 screws onlyyyy...u go find other camera shops laa get that screwwww....conclusion is, they sux... whistling.gif


Added on July 19, 2012, 12:01 am
QUOTE(DarkonGaron @ Jul 18 2012, 11:54 PM)
firstly, if you are taking evidence photo you should show everything of the lens. why would you put your back cap and take evidence photo? everyone won't know if you are hiding something under the back cap.

secondly, just because he's a safe trader doesn't mean you have all the right to hold the seller responsible after sales.
*
Hiding the 2 screws? hmm.gif

I'm holding him responsible because I know the screws weren't lost while the lens was with me...I'm not trying to con anyone nor trying to get refund...I'm just not satisfied why a safe trader like him sent me a lens with 2 missing screws. brows.gif


Added on July 19, 2012, 12:03 amTomorrow I will ask nikon to email me a photo of the back of the lens...just to show that it was not dropped nor mishandled... nod.gif

This post has been edited by Izwan898: Jul 19 2012, 12:03 AM
HeHeHunter
post Jul 19 2012, 12:05 AM

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QUOTE(Izwan898 @ Jul 18 2012, 11:54 PM)
And your point of building up reputation for so many years to tarnish it later? So hardworking...
*
Just letting you know that you should always trade with care regardless it's a 'branded trader' or 'blue hair trader'.

My scenario:
Bought 3 phones from shop A.
Good price first time + accessories.
Second time price is good + accessories.
Third time price of the accessories is 3x of original price.

See how the reputation is tarnished?
Not looking back at that shop again or at least be sensitive about the price in future.

This post has been edited by HeHeHunter: Jul 19 2012, 12:08 AM
Izwan898
post Jul 19 2012, 12:09 AM

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QUOTE(HeHeHunter @ Jul 19 2012, 12:05 AM)
Just letting you know that any trader can have twisted selling mind and trade with care.

My scenario:
Bought 3 phones from shop A.
Good price first time + accessories.
Second time price is good + accessories.
Third time price of the accessories is 3x of original price.

See how the reputation is tarnished?
Not looking back at that shop again or at least be sensitive about the price.
*
Shop different brooo...no evidence and they can run away and open new shop somewhere else summore...reputation in LYN different...I won't tarnish my reputation built from 2006...same with every seller here...genuine seller lah...


Added on July 19, 2012, 12:12 amJust now I checked my phone for pictures and found this 2 photos of the lens that I took on 1st of July....these photos were taken to MMS silverfire about the missing screws...


» Click to show Spoiler - click again to hide... «


This post has been edited by Izwan898: Jul 19 2012, 12:12 AM
HeHeHunter
post Jul 19 2012, 12:13 AM

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QUOTE(Izwan898 @ Jul 19 2012, 12:09 AM)
Shop different brooo...no evidence and they can run away and open new shop somewhere else summore...reputation in LYN different...I won't tarnish my reputation built from 2006...same with every seller here...genuine seller lah...
*
Actually the person I am referring in the scenario is a trader in LYN. Just that he has his own shop.

Back to the thread, please check with Nikon about the 'ungodly expensive' repair charges because if they charge at exorbitant fees then no one would buy a used lens any more.
Axell
post Jul 19 2012, 12:13 AM

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Previous case, but this was 4 years ago. http://forum.lowyat.net/index.php?showtopi...5&hl=Silverfire

His friend involved & reason no money to refund, nearly same reasons to this case hmm.gif

but maybe now Seller more matured
Izwan898
post Jul 19 2012, 12:14 AM

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And also from those 2 photos I just uploaded, u all can see there's no dent nor scratch at the back of the lens... notworthy.gif


Added on July 19, 2012, 12:15 am
QUOTE(Axell @ Jul 19 2012, 12:13 AM)
Previous case, but this was 4 years ago. http://forum.lowyat.net/index.php?showtopi...5&hl=Silverfire

His friend involved & reason no money to refund, nearly same reasons to this case hmm.gif

but maybe now Seller more matured
*
No wonder his nick so familiar before...

This post has been edited by Izwan898: Jul 19 2012, 12:15 AM
Silverfire
post Jul 19 2012, 12:19 AM

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QUOTE(Axell @ Jul 19 2012, 12:13 AM)
Previous case, but this was 4 years ago. http://forum.lowyat.net/index.php?showtopi...5&hl=Silverfire

His friend involved & reason no money to refund, nearly same reasons to this case hmm.gif

but maybe now Seller more matured
*

That case was long resolved. Admins and moderators were notified of that situation. But if you had read thoroughly you should know the reasons for that incident is nowhere near as this one.
HeHeHunter
post Jul 19 2012, 12:35 AM

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QUOTE(Izwan898 @ Jul 19 2012, 12:21 AM)
Using dupes to cover....brilliant!!!  thumbup.gif

That just made my day...sleep lorrrr.... whistling.gif
*
Now I have a feeling that you don't really read first, talk later.

The so called duplicate is actually proven to be Silverfire's customer.
user posted image
cracksys
post Jul 19 2012, 12:37 AM

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QUOTE(HeHeHunter @ Jul 19 2012, 12:35 AM)
Now I have a feeling that you don't really read first, talk later.

The so called duplicate is actually proven to be Silverfire's customer.
user posted image
*
i too can put my dupe on my successful tradelist.

it's not regulated in any way here.
Silverfire
post Jul 19 2012, 12:39 AM

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The dupe matter was resolved, I would prefer people not to talk about it here as would our kind TS who's really happy about the fact that I was once accused of duping. Accusations of this sort, actually of any sort, can turn out very ugly.

This post has been edited by Silverfire: Jul 19 2012, 12:43 AM
HeHeHunter
post Jul 19 2012, 12:39 AM

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QUOTE(cracksys @ Jul 19 2012, 12:37 AM)
i too can put my dupe on my successful tradelist.

it's not regulated in any way here.
*
Maybe we shall summon upon any Trade Enforcer to join this conversation.

This post has been edited by HeHeHunter: Jul 19 2012, 12:41 AM
Izwan898
post Jul 19 2012, 12:49 AM

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QUOTE(HeHeHunter @ Jul 19 2012, 12:39 AM)
Maybe we shall summon upon any Trade Enforcer to join this conversation.
*
A very good idea kind sir.

U guys go sleep first lah...dun sakit2 kepala bout this...I'm the one who lost RM700+ here...money come n go bro silverfire...but reputation once tarnished, hard to get it back...keep that in mind. Peace.


Added on July 19, 2012, 12:52 am
QUOTE(cracksys @ Jul 19 2012, 12:37 AM)
i too can put my dupe on my successful tradelist.

it's not regulated in any way here.
*
LOL!! That xeiteris guy also on his successful trade list!! COD summore!! So funny broo~ nice try nice try...but try harder next time...peace~

Ps: I'm talkin to u HeHeHunter...btw thanks cracksys wink.gif wanna know who's xeiteris? Read till finish this http://forum.lowyat.net/index.php?showtopi...lverfire... may I say I LOLED?

This post has been edited by Izwan898: Jul 19 2012, 12:58 AM
sakurakinomoto
post Jul 19 2012, 12:59 AM

This was a triumph.
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A LOT OF BULLSH*T.

Dear TS, tell me about how

QUOTE
the lens failed to focus. I opened the lens and saw the back of lens that it's missing 2 screws


can lead to


user posted image

Impact damage
Screw missing
Aperture Problem
Replace G1, G2, G6 lens

AF Contact

Did you know that Replacement of G1, G2, G6 lens means that those groups of the elements are DEAD AND CAN'T BE USED?

It's either SHATTERED or MISALLIGNED. What caused it? Well you know the answer yourself. You did this to the lens, you yourself know what happened to it.

user posted image

Picture above shows the 7 elements also as known as the optic glasses in 6 groups.

http://www.nikon.com.my/en_MY/product_deta...ntLink=gp11zl28

There, specification says 7 elements, 6 groups.

How does these glasses lead to AF failure?

I call it bullsh*t. I had a 18-200mm lens sent for AF motor repair before. Nikon didn't even quote me those damages before. Just a simple AF motor replacement.

Now about this picture:

user posted image

Do you know what? Those 2 screws that you claimed

QUOTE
the lens failed to focus. I opened the lens and saw the back of lens that it's missing 2 screws


DON'T HAVE THE ABILITY TO BREAK LENS APART.

You want to know what those 2 screws help with?

user posted image

...

...

user posted image

MOUNTING UNIT ONLY. IT'S NOT HOLDING LENS TOGETHER FROM APERTURE RING TO THE BARREL. LENS DOESN'T BREAK APART BECAUSE OF 2 SCREWS.

Oh and, if you think that only 3 screws are holding the mounting unit in, I'm sorry to say, no. It's more than that. So your lens won't fall off.

Remember. if your element group died, you totally cannot use the lens at all because of distorted picture. Not because of AF. Don't tell me you use this lens and bear with the 3 element groupings failure for 1 month. I had sent Nikon lenses to warranty before. So don't think you can fool me with these terrible damages

Now tell me your side of your story. I am interested.  cool.gif

This post has been edited by sakurakinomoto: Jul 19 2012, 01:20 AM
WaCKy-Angel
post Jul 19 2012, 01:08 AM

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To Be Honest, i did not read the whole thread, but here is my queries and comments.

1. I cant see the missing screws in the pictures, but i did see there are 3 screws in the picture.. If that is the part where the screw was missing then im pretty sure its very notice-able, because its not in anyway concealed.
So it would be TS negligence if didnt noticed that, especially after knowing its a display aka used set, if i were TS i would have check thoroughly.

2. After know its a display/used set, i assume both side would have made a new warranty deal/period. So IMO for 2nd hand stuffs i would give/expect atleast 7 days and since problem occurs after 30 days then just consider bad luck.

3. IMO seller should take some responsibility if not all, for the blame/problems/issues incurred here too.


Lastly im on the fence here, not siding anyone but both sides also has your wrongs..
TS just consider bad luck, and seller i could congratulate atleast able to sold the item at a very good price smile.gif

But anyhow Safe Trader tag just merely means the seller are able to delivers his/her deals and not a scammer...But does not guarantee such cases smile.gif
Btw i noticed the Safe Trader tag FAQ was removed http://forum.lowyat.net/index.php?act=faq&article=37
0168257061
post Jul 19 2012, 03:06 AM

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My friend also have the same repair content as yours.
Why? Because he dropped his lens. Was a 24-70mm.

and looking at ur quotation, there is also impact content
which result in need of changing lens elements.

» Click to show Spoiler - click again to hide... «


you sure you didn't drop the lens yourself and come here to start accusing ?

Unless Nikon the big firm trying to con you then different story.

Good luck.
availyboy
post Jul 19 2012, 03:27 AM

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QUOTE(sakurakinomoto @ Jul 19 2012, 12:59 AM)

*
QUOTE(0168257061 @ Jul 19 2012, 03:06 AM)

*
That's really some nice clarification,it does really make sense about that.
Maybe TS could really explain the real story about that.
Because within the first month,it should be un-useable so many problem when the repair receipt was shown.
Then how come TS can use for a month without problem? hmm.gif
madness8878
post Jul 19 2012, 03:37 AM

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Another thing I do not understand. If the lens is his friend's. How did he take picture with the lens with his watermark? Also, why did seller self compensate instead of asking his friend to compensate as his friend did not state to seller that it was a demo unit. Seller yang rugi?

and how can ts manage to use for 1 month and suddenly rosak?
Izwan898
post Jul 19 2012, 06:25 AM

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» Click to show Spoiler - click again to hide... «

Morning broo~~....wah so clever lah u...like detective...don't talk bout bullshit2 here...u like to eat bull's shit ah?

Here's my side of the story. Wakeup already have to write essay ah...haiz...

YES. I'm claiming Nikon trying to con me. WHY? because the lens was working fine until it came loose and break apart! U want me to upload photos taken by it before it came apart ah? aiya!

» Click to show Spoiler - click again to hide... «


» Click to show Spoiler - click again to hide... «

Yes, I know. And FYI clever sir, the mentioned lenses didn't break/shattered nor misaligned. Why? Because I know. Nikon only want to take golden opportunity in this case. Today I will call them again to ask them to show me the photos of the lens since they're claiming so much damage on that lens. I have my proof that it's in a good condition before packing and send out to them.

» Click to show Spoiler - click again to hide... «

How these glasses lead to AF failure? U tell me how lah. That's why I think nikon service trying to take an opportunity on me. Because it's not logical. FYI also, the cable still intact the last time the lens was with me. U know WHY nikon didn't even quote u those damages before? Because your lens was not in 2 parts/broken when u sent it to them lahhh...aiyaaa...my case and your case different la broo...come here accuse me like that...cmon laa...

» Click to show Spoiler - click again to hide... «

Oh really? U give me your lens and let us see if the back bayonet won't come apart when those screws were taken out. And also FYI, when the bayonet came apart, the back lens still RIGIDLY assembled to body.

» Click to show Spoiler - click again to hide... «

Oh, u also know it's only a mounting unit. Bro....that's why I'm saying nikon service trying to take opportunity on me...u understand now bro?

» Click to show Spoiler - click again to hide... «

Also remember bro~~.....did I said my element group died? it's from nikon service that said my lens was sooo sooo badly broken...impact damage lah...AF cannot use lah...so many claims...I can say B***shit to nikon...today I'm goin to clear this up with them...if not I will report to user tribunal...and YES I did used this lens 1 month before the focus gearing failed to focus because the bayonet came apart too much already at that time...U want me to post photos taken prior 1st of July as proof? U had sent to nikon lenses for warranty but it's very fortunate of u not having to be in my shoes...if not surely u will post a thread saying nikon service suxx...I'm not trying to fool anyone here. It's a real true story from me. What do I get when everyone's fooled? U think everyone here stupid ah? your claims and accusation of me are so heavy bro..I'm sorry if I sound harsh and sarcastic...peace~ icon_rolleyes.gif


Added on July 19, 2012, 6:33 am[quote=0168257061,Jul 19 2012, 03:06 AM]
My friend also have the same repair content as yours.
Why? Because he dropped his lens. Was a 24-70mm.

and looking at ur quotation, there is also impact content
which result in need of changing lens elements.

» Click to show Spoiler - click again to hide... «


» Click to show Spoiler - click again to hide... «


Yes bro I am 110% sure I didn't drop the lens myself and come here to start accusing. For what bro? I'm here to tell a very unfortunate story of me buying an expensive lens, demo unit, missing 2 screws and being conned by nikon service. Well I can say nikon tried to...haha...dunno lah today have to call them again and clear things up...fasting month already...have to be patience... whistling.gif


Added on July 19, 2012, 6:50 amuser posted image

Uploaded with ImageShack.us

In my case, only the blue colored bayonet came apart...NOT THE LENS....when the bayonet came apart, the focusing gear can be pull just like that...that's why I'm saying nikon purposely quoted my RM1202 (impact damage summore etc.). All I want is just that they assemble back the bayonet and supply me those 2 missing screws...

This post has been edited by Izwan898: Jul 19 2012, 06:50 AM
WaCKy-Angel
post Jul 19 2012, 09:34 AM

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QUOTE(Izwan898 @ Jul 19 2012, 06:25 AM)

In my case, only the blue colored bayonet came apart...NOT THE LENS....when the bayonet came apart, the focusing gear can be pull just like that...that's why I'm saying nikon purposely quoted my RM1202 (impact damage summore etc.). All I want is just that they assemble back the bayonet and supply me those 2 missing screws...
*
Can i show me where is the missing screw location??

Im really noob with cameras tongue.gif
Izwan898
post Jul 19 2012, 09:40 AM

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QUOTE(WaCKy-Angel @ Jul 19 2012, 09:34 AM)
Can i show me where is the missing screw location??

Im really noob with cameras tongue.gif
*
Hi bro smile.gif

U can see there's 3 screws namely 1,2 & 3 there right? The phillips screw...mine was missing 2 of those... wink.gif
WaCKy-Angel
post Jul 19 2012, 09:44 AM

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QUOTE(Izwan898 @ Jul 19 2012, 09:40 AM)
Hi bro smile.gif

U can see there's 3 screws namely 1,2 & 3 there right? The phillips screw...mine was missing 2 of those... wink.gif
*
I saw that.... But the screw is there what???
U dont have any pic of the lense that is without the screw?
Izwan898
post Jul 19 2012, 10:01 AM

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QUOTE(WaCKy-Angel @ Jul 19 2012, 09:44 AM)
I saw that.... But the screw is there what???
U dont have any pic of the lense that is without the screw?
*
No bro...that photo is not the 50mm 1.4D...that photo I think taken sumwhere from internet lor...not mine bro...photo without screws I already uploaded...
mccy118
post Jul 19 2012, 10:37 AM

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[quote=Izwan898,Jul 19 2012, 06:25 AM]
» Click to show Spoiler - click again to hide... «


» Click to show Spoiler - click again to hide... «

[/quote]

So basically, what are you trying to imply here though? So is it Nikon's fault now or Silverfire? This is really confusing.

Well, basically if you realize that it's "demo unit", you should've actually check through everything though. Anything can happen between a month right?

This post has been edited by mccy118: Jul 19 2012, 10:38 AM
Izwan898
post Jul 19 2012, 10:45 AM

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[quote=mccy118,Jul 19 2012, 10:37 AM]

Also remember bro~~.....did I said my element group died? it's from nikon service that said my lens was sooo sooo badly broken...impact damage lah...AF cannot use lah...so many claims...I can say B***shit to nikon...today I'm goin to clear this up with them...if not I will report to user tribunal...and YES I did used this lens 1 month before the focus gearing failed to focus because the bayonet came apart too much already at that time...U want me to post photos taken prior 1st of July as proof? U had sent to nikon lenses for warranty but it's very fortunate of u not having to be in my shoes...if not surely u will post a thread saying nikon service suxx...I'm not trying to fool anyone here. It's a real true story from me. What do I get when everyone's fooled? U think everyone here stupid ah? your claims and accusation of me are so heavy bro..I'm sorry if I sound harsh and sarcastic...peace~ icon_rolleyes.gif


Added on July 19, 2012, 6:33 am[/spoiler]

» Click to show Spoiler - click again to hide... «
ruxyn_tang
post Jul 19 2012, 11:59 AM

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QUOTE(Izwan898 @ Jul 18 2012, 7:20 PM)

If it's the courier's fault, why the box is in a very good condition? No scratch nor dent. Same with Ikea case. U're saying that u won't argue with ikea IF the furniture had a scratch and the box they're shipped with was in a very good condition? Don't u think the courier will argue bout that? Same with me. IF the courier was at fault, why the box was in a very2 good condition? And IF it was damaged while transportation, for sure the 2 screws will be in the box right? Sorry if I sound harsh though...

I'm not here to tarnish his name in here but I sincerely, honestly saying that I never drop, open nor lost those 2 screws. That's why I'm feeling cheated.

I accepted the RM100 refunded because although it's a demo unit, it still can take photos and focuses fine BUT it was a bit loose when I'm trying to change lens that's why I suspect the screws was not there all along...it's ok, as I said before, only god knows what happened...no need to accuse I'm a cheapskate trying to get my money back...no...I love that lens...it's just frustrating to be cheated for the first time since I've been doin online trading here for years...

I didn't say I won't argue with Ikea if the furniture had a scratch. I said, if the furniture had a scratch AFTER 2 month, I would not complain because it doesn't make sense (because they could argue that I caused the damage, duh?). I believe that T&C applies. And I can't accuse seller of lepas tangan can I?

And obviously I WOULD argue with Ikea if the furniture I ordered was delivered in bad condition. I will hold Ikea responsible because I have a proof that I haven't used it yet, and when it was delivered, it was already in bad state. Ikea can argue it was delivery etc, but I will of course argue my way out with Ikea because I have the right because I have done my responsibility in checking and making sure everything's all right.

And I wasn't implying or saying that your case is caused by courier services ok? I was stating the importance of checking first-hand and immediately when item arrived. I was giving an analogy. I wasn't saying that courier was at fault, please be clear.

And, no need to accuse me of accusing you as a cheapskate. None of my words nor sentences that I've written as comment here in any way has been implying that you are a cheapskate isn't it? So please, watch your words.
viruz019
post Jul 19 2012, 12:39 PM

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Below are just my 2cents.


After reading through the conversation and advices from others, Well, I wouldn't say that Silverfire is at fault anymore. A fact that you own the lens for a month only then you realize the missing screws is weird.

I mean, normally when we get something new, we will instantly play around with it right? So the moment you got the lens, you should have notice there is a problem with the lens already..not after 1 month..unless your answer is that you got your lens and you keep it for 1 month then you play with it then... no comment.


Izwan898
post Jul 19 2012, 01:45 PM

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Bro...silverfire also have no proof that the screws was there before he sent it to me...how's that make him innocent? I know it's already months but I just realized it on the 1st of july...so that makes him 100% innocent? UNLESS he can prove it that he sent me the lens WITH the 2 screws were still there!!


Added on July 19, 2012, 1:46 pm
QUOTE(availyboy @ Jul 19 2012, 12:11 PM)
Very .. suspicious suddenly post on here when register yesterday >_< ...
Anyhow,depends ..usually buy things on lyn with reputable members  rclxms.gif
*
Reputable members like this silverfire guy?

This post has been edited by Izwan898: Jul 19 2012, 01:46 PM
sakurakinomoto
post Jul 19 2012, 02:19 PM

This was a triumph.
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TL;DR

Nikon is trying to scam you. Okay. That's your point right? =) So what does it got to do with SilverFire?

QUOTE
I have my proof that it's in a good condition before packing and send out to them.


user posted image

Good condition you say?

QUOTE
the back lens still RIGIDLY assembled to body.


So why is it still apart?

So... you are still saying Nikon is scamming you instead of Silverfire, if that's the case, thread can close liao. Post this in the photography subforum

This post has been edited by sakurakinomoto: Jul 19 2012, 02:32 PM
Izwan898
post Jul 19 2012, 02:34 PM

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QUOTE(sakurakinomoto @ Jul 19 2012, 02:19 PM)
TL;DR

Nikon is trying to scam you. Okay. That's your point right? =) So what does it got to do with SilverFire?
user posted image

Good condition you say?
So why is it still apart?

So... you are still saying Nikon is scamming you instead of Silverfire, if that's the case, thread can close liao. Post this in the photography subforum
*
Have u read thru the thread? So ignorant. Tell him to post the proof that the screws were there before I had it.
Silverfire
post Jul 19 2012, 03:22 PM

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I'm not sure if you can or cannot read, perhaps you simply chose to slide through what I said. Read thoroughly. I'm not going to repeat what I have already stated. Cheers mate.
Izwan898
post Jul 19 2012, 03:26 PM

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New update. Nikon just called me and I talked with Mr. Wong. He just gave an information that this lens already sent to them TWICE inclusive mine. The previous owner also quoted the same amount of RM1.2K+ by Nikon service centre. Same with my case here. Already missing 2 screws. The previous owned refused to repair the lens. That explains why he sold the lens. Mr. Wong said he cannot give the previous owner's name since it's P&C. He advised me to make a police report to get that information. I will make a police report and get his info. This case just got interesting.
Silverfire
post Jul 19 2012, 03:30 PM

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So you're saying I'm a victim here as well?
0168257061
post Jul 19 2012, 03:33 PM

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QUOTE(Izwan898 @ Jul 19 2012, 03:26 PM)
New update. Nikon just called me and I talked with Mr. Wong. He just gave an information that this lens already sent to them TWICE inclusive mine. The previous owner also quoted the same amount of RM1.2K+ by Nikon service centre. Same with my case here. Already missing 2 screws. The previous owned refused to repair the lens. That explains why he sold the lens. Mr. Wong said he cannot give the previous owner's name since it's P&C. He advised me to make a police report to get that information. I will make a police report and get his info. This case just got interesting.
*
Show the previous quotation to justify your says.
Silverfire
post Jul 19 2012, 03:34 PM

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QUOTE(0168257061 @ Jul 19 2012, 03:33 PM)
Show the previous quotation to justify your says.
*

As a matter of fact, show a photo of missing screws. You have been ranting it for days yet no one has seen a photo to prove your claim.

It seems you are all talk and no proof. Just wondering, but meh.

This post has been edited by Silverfire: Jul 19 2012, 03:36 PM
0168257061
post Jul 19 2012, 03:46 PM

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Bro, how the heck the previous owner will have damage and refused to pay?

But you been using two months until it fail "AGAIN"?

If yoy says previous owner caused the problem. How can you use the lens if faulty?

Regarding aperture problem, lens elements problem, AF and so on.
Izwan898
post Jul 19 2012, 03:54 PM

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user posted image
user posted image

Silverfire
post Jul 19 2012, 04:11 PM

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According to images you've provided and image below, the mounting ring and aperture ring simply cannot fall off due to 2 missing screws. As a person as meticulous as you, who repeated more than once that he take cares of his belonging very well, I don't see how you failed to notice to missing screws when you attach/reattach the lens.
user posted image

Whether or not I have photo of the rear lens, it is already immaterial. I take it you want to know the reason why I said this? Alright here goes:
As a person as meticulous as you, who repeated more than once that he take cares of his belonging very well, I don't see how you failed to request a photo of rear lens before me shipping the parcel to you. That being your standard and all.

I cannot extract exif from your image so I'm going to assume these 2 photos were taken around 1st July. Still doesn't verify or prove what may have happened while the lens was with you, you being the cause or not.

Regarding the lens being submitted twice for repair, I advice you to provide proof before making any more accusations of any sorts. If what you say is true, it simply means you and I are both victim of foul play. I have no issues with making a joint police report.

This post has been edited by Silverfire: Jul 19 2012, 04:47 PM
Izwan898
post Jul 19 2012, 04:31 PM

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I will make a police report first and see how it goes.
RangerRed
post Jul 19 2012, 06:04 PM

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In all honesty I only read the 1st page because about half down it is more of whining and finger pointing.

So here is the summary I have deduced and be free to correct me not whine if I am wrong:

Item was sold as used and in awesome condition.

Item reaches buyer in awesome condition.

Buyer does not like the word demo unit on receipt but the Nikon warranty is valid still for the lens.

Buyer ask for a refund of RM200 probably on the same day but seller nego. and buyer settles for RM100.

After 1 month buyer starts to notice lens is loose but considers it normal.

One day after that 1st month during a wedding shot lens fails. Buyer checks lens, lens missing a few screws.

Buyer tell seller screws are missing, seller buyers claim warranty at Nikon. I presume Nikon mentions warranty is still in affect for that lens and buyer hands over lens.

Nikon repairs lens and gives buyer bill because lens is discovered not in defect condition.



I read the bill, it states there was impact damage and the internal housing and lenses had to be replaced. That means the lens had been dropped. Did you drop the lens Izwan898? Because after finding out it was a demo unit I would have at least looked over the lens again. And failing to see the missing screws I would have sure seen the holes again and a again and a again for that month of using the lens before the wedding since it general more common to see the ass of the lens than the front of it.


But the facts of the matter, you received the lens, inspected the lens I am sure at least another time when you brought up the issue about the refund for demo unit. You had the lens for a whole month and didn't mention anything to Silverfire but the lens sitting loose on the camera body. One day after one month the lens fails to focus of which you then do inform Silverfire and he tells to claim warranty which you do. Nikon charge you for the repair because warranty does not cover user caused damage. So you open a dispute thread to state your displeasure now what? What do you want from him? If it to say "Dude, its a demo unit, you lied in your sales thread" then fine I'll close this thread. If you do want something else then edit your first post and state it so we can see what is real motive for this dispute.
Izwan898
post Jul 19 2012, 06:08 PM

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QUOTE(RangerRed @ Jul 19 2012, 06:04 PM)
In all honesty I only read the 1st page because about half down it is more of whining and finger pointing.

So here is the summary I have deduced and be free to correct me not whine if I am wrong:

Item was sold as used and in awesome condition.

Item reaches buyer in awesome condition.

Buyer does not like the word demo unit on receipt but the Nikon warranty is valid still for the lens.

Buyer ask for a refund of RM200 probably on the same day but seller nego. and buyer settles for RM100.

After 1 month buyer starts to notice lens is loose but considers it normal.

One day after that 1st month during a wedding shot lens fails. Buyer checks lens, lens missing a few screws.

Buyer tell seller screws are missing, seller buyers claim warranty at Nikon. I presume Nikon mentions warranty is still in affect for that lens and buyer hands over lens.

Nikon repairs lens and gives buyer bill because lens is discovered not in defect condition.
I read the bill, it states there was impact damage and the internal housing and lenses had to be replaced. That means the lens had been dropped. Did you drop the lens Izwan898? Because after finding out it was a demo unit I would have at least looked over the lens again. And failing to see the missing screws I would have sure seen the holes again and a again and a again for that month of using the lens before the wedding since it general more common to see the ass of the lens than the front of it.
But the facts of the matter, you received the lens, inspected the lens I am sure at least another time when you brought up the issue about the refund for demo unit. You had the lens for a whole month and didn't mention anything to Silverfire but the lens sitting loose on the camera body. One day after one month the lens fails to focus of which you then do inform Silverfire and he tells to claim warranty which you do. Nikon charge you for the repair because warranty does not cover user caused damage. So you open a dispute thread to state your displeasure now what? What do you want from him? If it to say "Dude, its a demo unit, you lied in your sales thread" then fine I'll close this thread. If you do want something else then edit your first post and state it so we can see what is real motive for this dispute.
*
I want to prove that the screws were already missing before I got it. Thanks.
RangerRed
post Jul 19 2012, 06:16 PM

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That lens has a wide ass with equally large screws in it. I am afraid that ship set sail a month ago.
Izwan898
post Jul 19 2012, 06:19 PM

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QUOTE(RangerRed @ Jul 19 2012, 06:16 PM)
That lens has a wide ass with equally large screws in it. I am afraid that ship set sail a month ago.
*
Do u have to be rude here? shakehead.gif
RangerRed
post Jul 19 2012, 06:21 PM

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I can safely say that after looking at the images of the lens in your hands that, that is the general consensus around here.
Axell
post Jul 19 2012, 06:37 PM

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QUOTE(Silverfire @ Jul 19 2012, 04:11 PM)
Regarding the lens being submitted twice for repair, I advice you to provide proof before making any more accusations of any sorts. If what you say is true, it simply means you and I are both victim of foul play. I have no issues with making a joint police report.
*
While waiting for the proof from TS, can you check with your friend is the lens been sent to Nikon's service centre before? If yes, for what reason?

QUOTE(Silverfire @ Jul 18 2012, 10:45 PM)
I'm not selling on behalf of my friend, that is where TS is mistaken. I got it from a friend, not selling on behalf.
*
Item is from your friend, so you the one sell it because you are not selling on behalf of your friend. If TS can proof like what he said, TS the only victim and your need to take full responsibility. Mean that you didn't inspect the lens carefully when you got it from your friend.
cracksys
post Jul 19 2012, 06:39 PM

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yeah, it does seem like this guy dropped the lens and created some backstory to profit from Silverfire.
0168257061
post Jul 19 2012, 06:50 PM

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QUOTE(cracksys @ Jul 19 2012, 06:39 PM)
yeah, it does seem like this guy dropped the lens and created some backstory to profit from Silverfire.
*
Don't need to say anymore. The quotation shows everything. He already dropped hard his lens and come here to whine.


Unless nikon want to con TS money.
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post Jul 19 2012, 07:12 PM

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We would wait for Nikon to release the information of the person that brought the lens for repair the first time. That would end this debate once and for all.

If TS can indeed prove this lens was sent for repair before it is sold to him, then the burden of proof lies on the seller eventhough its past 1 month since he mention that Nikon warranty is still valid. I hope silverfire can settle it amicably with his friend if that is the case.

Please make sure you post a copy of the invoice receipt together with serial identification number so we know you are not posting another person's invoice receipt.

This post has been edited by 779364: Jul 19 2012, 07:13 PM
Axell
post Jul 19 2012, 07:19 PM

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QUOTE(0168257061 @ Jul 19 2012, 06:50 PM)
Don't need to say anymore. The quotation shows everything.  He already dropped hard his lens and come here to whine.
Unless nikon want to con TS money.
*
Did you read what TS posted? lol Seriously

From TS statement, Nikon try to make profit rather than just screw back the 2 screws. TS request them to put back the 2 screws but they refused and said that it is not standard to send for warranty just to put back the 2 screws.

Agree with 779364, we just wait the information from Nikon.
shahru98
post Jul 19 2012, 07:55 PM

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QUOTE(Izwan898 @ Jul 19 2012, 03:26 PM)
New update. Nikon just called me and I talked with Mr. Wong. He just gave an information that this lens already sent to them TWICE inclusive mine. The previous owner also quoted the same amount of RM1.2K+ by Nikon service centre. Same with my case here. Already missing 2 screws. The previous owned refused to repair the lens. That explains why he sold the lens. Mr. Wong said he cannot give the previous owner's name since it's P&C. He advised me to make a police report to get that information. I will make a police report and get his info. This case just got interesting.
*
at the moment i'm rather interested in the story saying that the lens had been sent for repair once before TS does.

Nikon is the one that hold the verdict right now.

opinion reserved.

This post has been edited by shahru98: Jul 19 2012, 07:58 PM
availyboy
post Jul 19 2012, 08:01 PM

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I am very interested to see how does this goes.
Since it really doesn't make sense looking at the repair receipt there as the lenses dropped before.
Somehow,the shortened version by rangerred makes much more sense,when you really look at it.

@Axell
This argument i thought already passed like few quite post already? Because the current thing about the lens is did TS really dropped it or not? sweat.gif
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post Jul 19 2012, 08:09 PM

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only nikonian knew how nikon service center. doubt nikon service center try to con 1.2k service repair bills. Those are the profesional in the center.
0168257061
post Jul 19 2012, 08:53 PM

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QUOTE(Axell @ Jul 19 2012, 07:19 PM)
Did you read what TS posted? lol Seriously

From TS statement, Nikon try to make profit rather than just screw back the 2 screws. TS request them to put back the 2 screws but they refused and said that it is not standard to send for warranty just to put back the 2 screws.

Agree with 779364, we just wait the information from Nikon.
*
Oh really ? If that is the case, go and blame Nikon service center, why they want to con you by saying your lens elements is damaged and being replaced ?

I sent my D700 to repair last year, they quoted an amount to me for repair.
I refused them to repair, they still give me back nicely.

Next time if your friend got small problem on old camera or lenses find me, I introduce you some veteran kaki repairing wide range of camera and lenses.
With cheap price no doubt smile.gif

Izwan898
post Jul 19 2012, 09:48 PM

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QUOTE(0168257061 @ Jul 19 2012, 08:53 PM)
Oh really ? If that is the case, go and blame Nikon service center, why they want to con you by saying your lens elements is damaged and being replaced ?

I sent my D700 to repair last year, they quoted an amount to me for repair.
I refused them to repair, they still give me back nicely.

Next time if your friend got small problem on old camera or lenses find me, I introduce you some veteran kaki repairing wide range of camera and lenses.
With cheap price no doubt smile.gif
*
Bro, no need like this la...u guys cannot wait ah? I said wait for the previous repair report from nikon...haizzz shakehead.gif shakehead.gif


Added on July 19, 2012, 10:00 pmAnd also for u guys that keep blaming me saying that I dropped the lens, I already talked to their technician, they said it's a standard procedure to report the lens had an impact damage since it was in 2 parts...the bayonet and the lens body...I already argued with them if it was dropped how come no dent nor scratch? he only laughs and said it's their standard procedure...

Just got back from police station to make that report...the policeman was really nice to attend this case...he said if cannot solve, have to report to commercial crime division...just have to wait for previous repair report from nikon...so be patience and don't say it's already my fault...


user posted image
user posted image

Here's some photo from nikon...the screw threads already gone...no wonder no screw...


Added on July 19, 2012, 10:03 pm
QUOTE(cracksys @ Jul 19 2012, 06:39 PM)
yeah, it does seem like this guy dropped the lens and created some backstory to profit from Silverfire.
*
rclxms.gif rclxms.gif rclxms.gif

QUOTE(0168257061 @ Jul 19 2012, 06:50 PM)
Don't need to say anymore. The quotation shows everything.  He already dropped hard his lens and come here to whine.
Unless nikon want to con TS money.
*
rclxms.gif rclxms.gif rclxms.gif

This post has been edited by Izwan898: Jul 19 2012, 10:03 PM
tellmewhy
post Jul 19 2012, 11:02 PM


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QUOTE(Silverfire @ May 2 2012, 10:04 AM)



Added on for the line.
Terms & Conditions:

  1. Face-to-face COD is possible but at certain location(s) only.
  2. Only Poslaju is used as the courier service. Full payment before the item will be sent out to the buyer(s).
  3. I reserve the right to cancel the deal if buyer is troublesome and time wasting.
  4. All items sold by me are tested working before posted, any physical damage(s) during courier is/are not my responsibility.
  5. Any physical damage(s) made after item(s) is/are received by buyer(s) is/are not my responsibility.
  6. Warranty claim can be made by me but the buyer(s) bears the shipping fee(s) and other expenditure(s) that is/are required.

*
Came across this thread when i was on call,
was waiting for the nikon report bout the lens has been filed for 2nd times.
out of patience really,

apparently, you've agreed his T&C and bought the item from him.
If this is the reason why this thread is here. not reckon you would get your money back at all.


Still awaiting for the report.

P.S: nothing is cheap and cheerful. nod.gif
kazibul
post Jul 19 2012, 11:04 PM

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i support u TS...made a police report is a gud idea...we will see u will "kena"....


Added on July 19, 2012, 11:57 pmcorrect me if i'm wrong...does seller mentioned the item he selling is demo unit ? for me in term on "DEMO" unit and "USED" unit got a huge different meaning...demo unit for me used/tested/tried/etc by 1 person,10 person, 100 person ,100person...so and so on..used unit for me refer to a personal item mean somebody bought it and then want to sell it...maybe the way item taken care very different from demo unit...and logically maybe only 1 or 2 person used it..for me seller should stated item is demo unit...and imho demo unit price is way cheaper than used item ( in case the item still under warranty)...)

This post has been edited by kazibul: Jul 19 2012, 11:57 PM
Silverfire
post Jul 20 2012, 12:26 AM

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QUOTE(kazibul @ Jul 19 2012, 11:04 PM)
i support u TS...made a police report is a gud idea...we will see u will "kena"....


Added on July 19, 2012, 11:57 pmcorrect me if i'm wrong...does seller mentioned the item he selling is demo unit ? for me in term on "DEMO" unit and "USED" unit got a huge different meaning...demo unit for me used/tested/tried/etc by 1 person,10 person, 100 person ,100person...so and so on..used unit for me refer to a personal item mean somebody bought it and then want to sell it...maybe the way item taken care very different from demo unit...and logically maybe only 1 or 2 person used it..for me seller should stated item is demo unit...and imho demo unit price is way cheaper than used item ( in case the item still under warranty)...)
*

If you read thoroughly you will know the demo unit issue is resolved and compensated.
kazibul
post Jul 20 2012, 12:38 AM

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QUOTE(Silverfire @ Jul 20 2012, 12:26 AM)
If you read thoroughly you will know the demo unit issue is resolved and compensated.
*
i knew..u alreay paid him rm100..but just want to tell my opinion bout DEMO and USED unit ..for me is a huge different...
Axell
post Jul 20 2012, 01:59 AM

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QUOTE(availyboy @ Jul 19 2012, 08:01 PM)
@Axell
This argument i thought already passed like few quite post already? Because the current thing about the lens is did TS really dropped it or not?  sweat.gif
*
I don't know, and you also don't know. Nobody know, but if TS did drop it then 100% there is scratch on the lens.

QUOTE(tellmewhy @ Jul 19 2012, 11:02 PM)
apparently, you've agreed his T&C and bought the item from him.
If this is the reason why this thread is here. not reckon you would get your money back at all.
*
There is one more thing to clarify, is the item already missing the 2 screws before delivery and receive by TS.

QUOTE(kazibul @ Jul 19 2012, 11:04 PM)
i support u TS...made a police report is a gud idea...we will see u will "kena"....


Added on July 19, 2012, 11:57 pmcorrect me if i'm wrong...does seller mentioned the item he selling is demo unit ? for me in term on "DEMO" unit and "USED" unit got a huge different meaning...demo unit for me used/tested/tried/etc by 1 person,10 person, 100 person ,100person...so and so on..used unit for me refer to a personal item mean somebody bought it and then want to sell it...maybe the way item taken care very different from demo unit...and logically maybe only 1 or 2 person used it..for me seller should stated item is demo unit...and imho demo unit price is way cheaper than used item ( in case the item still under warranty)...)
*
Some people in Lowyat said DEMO = USED rclxub.gif at my POV both of the terms are totally different

ph34r.gif
Silverfire
post Jul 20 2012, 02:13 AM

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QUOTE(Axell @ Jul 20 2012, 01:59 AM)
I don't know, and you also don't know. Nobody know, but if TS did drop it then 100% there is scratch on the lens.
There is one more thing to clarify, is the item already missing the 2 screws before delivery and receive by TS.
Some people in Lowyat said DEMO = USED  rclxub.gif at my POV both of the terms are totally different

ph34r.gif
*

Apparently dropping a lens or knocking it do not guarantee a 100% scratch. People who have sent lens for repair will know.

This post has been edited by Silverfire: Jul 20 2012, 02:20 AM
WaCKy-Angel
post Jul 20 2012, 09:26 AM

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QUOTE(Izwan898 @ Jul 19 2012, 06:08 PM)
I want to prove that the screws were already missing before I got it. Thanks.
*
How do u intend to proof the screws were gone b4 u get it?

If indeed it was gone, why wouldnt u noticed it earlier?

I have actually puzzled, and asked twice, this is the 3rd time.
meehoon
post Jul 20 2012, 09:47 AM

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QUOTE
Buyer ask for a refund of RM200 probably on the same day but seller nego. and buyer settles for RM100.

After 1 month buyer starts to notice lens is loose but considers it normal.

One day after that 1st month during a wedding shot lens fails. Buyer checks lens, lens missing a few screws.

Buyer tell seller screws are missing, seller buyers claim warranty at Nikon. I presume Nikon mentions warranty is still in affect for that lens and buyer hands over lens.


after 1 month...baru bising2 hmm.gif think no refund needed... whistling.gif
fgt
post Jul 20 2012, 09:56 AM

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QUOTE(WaCKy-Angel @ Jul 20 2012, 09:26 AM)
How do u intend to proof the screws were gone b4 u get it?

If indeed it was gone, why wouldnt u noticed it earlier?

I have actually puzzled, and asked twice, this is the 3rd time.
*
I think TS said the lense was sent to Nikon before by the previous owner and they have a record of the report which indicates the screws were missing. Only a police investigation will allow Nikon to release more info.

Just pointing out. Don't fire me.

This post has been edited by fgt: Jul 20 2012, 09:56 AM
WaCKy-Angel
post Jul 20 2012, 10:21 AM

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QUOTE(fgt @ Jul 20 2012, 09:56 AM)
I think TS said the lense was sent to Nikon before by the previous owner and they have a record of the report which indicates the screws were missing. Only a police investigation will allow Nikon to release more info.

Just pointing out. Don't fire me.
*
Uhm so if the lense was sent for warranty before, they should have replaced the screws no?
RangerRed
post Jul 20 2012, 10:34 AM

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I have contacted Nikon PKNS just now and have forwarded to their service deportment. Their Assistant Manger is on leave to day but they now have the link to the dispute via email. Hopefully, they will get back to me concerning this soon.
Izwan898
post Jul 20 2012, 10:48 AM

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QUOTE(WaCKy-Angel @ Jul 20 2012, 10:21 AM)
Uhm so if the lense was sent for warranty before, they should have replaced the screws no?
*
Nikon informed me that the previous owner also refused for repair...
WaCKy-Angel
post Jul 20 2012, 11:02 AM

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QUOTE(Izwan898 @ Jul 20 2012, 10:48 AM)
Nikon informed me that the previous owner also refused for repair...
*
Then if u have all the proof then i might have a case here.

But still, this is my 4th time asking...where exactly is the missing screw?
Why u didnt noticed it earlier but after 1 month?

And then again, new terms were negotiated between u both and you have accepted it, and the warranty are none as it is unless was re-nego and again u accepted it.
So there are no case then.
shahru98
post Jul 20 2012, 11:02 AM

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people, in this case you cant really take sides lah.
if the claim that the lens were sent to nikon before and the previous owner refused to repair, means the one at fault is the previous owner lah.
silverfire has part to blame for not checking thoroughly, and TS also has part to blame for not checking thoroughly.
so let's just wait and listen to what nikon will have to say.

i'm a dslr user myself and i have bought 3 second hand lenses. never once i checked the back of the lens and counted all the screws.
i mount it to my camera and if it works, it works then.
this could just be a pure bad luck.

This post has been edited by shahru98: Jul 20 2012, 11:06 AM
RainInDecade
post Jul 20 2012, 11:19 AM

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QUOTE(Izwan898 @ Jul 19 2012, 03:26 PM)
New update. Nikon just called me and I talked with Mr. Wong. He just gave an information that this lens already sent to them TWICE inclusive mine. The previous owner also quoted the same amount of RM1.2K+ by Nikon service centre. Same with my case here. Already missing 2 screws. The previous owned refused to repair the lens. That explains why he sold the lens. Mr. Wong said he cannot give the previous owner's name since it's P&C. He advised me to make a police report to get that information. I will make a police report and get his info. This case just got interesting.
*
I have a question here,

Is the lens still working right now? As per the quotation report i assume that the lens / item is damaged and clearly not under working condition. If this is the case, then the lens is no longer working starting at the time the lens were sent to the Nikon Center for the first time(Not by TS).

Stick to the upper assumption, can the seller sell it to the TS and TS can use the lens for about a month then only the lens collapsed again?

Another fact, TS stated that the lens was sent to the Nikon service center twice, with the 'same problem' and even almost the same 'quotation price' which is 1.2k, and the first service/repair attempt are rejected, so basically the lens is not usable?

Is there any possibility that the first user repair at somewhere and Nikon Center can't determine it?

This post has been edited by RainInDecade: Jul 20 2012, 11:21 AM
siemens6688
post Jul 20 2012, 12:38 PM

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Dear all, izzit every lens has serial number of it's own ? If yes, why not just call Nikon to check 'Send in' history rather than just assuming ?

If the issue is happening twice like TS claimed, Nikon should has record in their system, right ? I don't think Nikon refuse to answer it if someone asked, just a plain simple question.

Or, if could . Just drop a call to Penang's Nikon Services Center (the 1 TS visit) , and take the reference number from the job sheet (from TS), then directly speak to the person who in-charge TS case, it will be reveal the truth of the case. At least what he talk is more professional, and fair.

availyboy
post Jul 20 2012, 12:42 PM

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QUOTE(Izwan898 @ Jul 20 2012, 10:48 AM)
Nikon informed me that the previous owner also refused for repair...
*
Nikon informed you that the previous owner also refused for repair.Surely during quotation,there's a receipt there like you have provided there.
Or something surely can be shown here,as wackyangel requested for the pics of the screws, where was it.

One thing is that,previous owner is from other places maybe,and how come nikon has the information of the previous owner refused to repair?
If there is serial number that can track,please do show out the proof of that cheers.

QUOTE(RainInDecade @ Jul 20 2012, 11:19 AM)
I have a question here,

Is the lens still working right now? As per the quotation report i assume that the lens / item is damaged and clearly not under working condition. If this is the case, then the lens is no longer working starting at the time the lens were sent to the Nikon Center for the first time(Not by TS).

Stick to the upper assumption, can the seller sell it to the TS and TS can use the lens for about a month then only the lens collapsed again?

Another fact, TS stated that the lens was sent to the Nikon service center twice, with the 'same problem' and even almost the same 'quotation price' which is 1.2k, and the first service/repair attempt are rejected, so basically the lens is not usable?

Is there any possibility that the first user repair at somewhere and Nikon Center can't determine it?
*
As said,if it was the same problem that previous owner asked to repair and asked for quotation or stuff.
Shouldn't that the first time,TS received the item,it shouldn't be useable already?
Why after 1 month? That's the question right now sweat.gif

Both side cannot take,but there's always few things missing there doh.gif
Izwan898
post Jul 20 2012, 12:54 PM

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user posted image
Missing screws highlighted in red circles...

user posted image
Previous report reference number highlighted in red circle...

My previous ranting about nikon sc trying to con me was made in anger and pressure...I apologize for that... notworthy.gif


Added on July 20, 2012, 12:57 pm
QUOTE(availyboy @ Jul 20 2012, 12:42 PM)
Shouldn't that the first time,TS received the item,it shouldn't be useable already?
Why after 1 month? That's the question right now  sweat.gif

*
Maybe at that time, only the screw holes were loose...the lens was still usable...like when it reached my hands...still working fine... yawn.gif

This post has been edited by Izwan898: Jul 20 2012, 12:58 PM
WaCKy-Angel
post Jul 20 2012, 01:20 PM

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QUOTE(Izwan898 @ Jul 20 2012, 12:54 PM)
user posted image
Missing screws highlighted in red circles...

user posted image
Previous report reference number highlighted in red circle...

My previous ranting about nikon sc trying to con me was made in anger and pressure...I apologize for that... notworthy.gif


Added on July 20, 2012, 12:57 pm

Maybe at that time, only the screw holes were loose...the lens was still usable...like when it reached my hands...still working fine... yawn.gif
*
So your problem now is?

Its very obvious if the screw is missing isnt it? Why you complain only after 1 month?

So u bought a 2nd hand aka used lense, and it break after 1 month..
Which seller would bear responsibility?? Unless the negotiated term is 1 month.
Silverfire
post Jul 20 2012, 01:57 PM

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QUOTE(Izwan898 @ Jul 20 2012, 12:54 PM)
user posted image
Missing screws highlighted in red circles...

user posted image
Previous report reference number highlighted in red circle...

My previous ranting about nikon sc trying to con me was made in anger and pressure...I apologize for that... notworthy.gif


Added on July 20, 2012, 12:57 pm

Maybe at that time, only the screw holes were loose...the lens was still usable...like when it reached my hands...still working fine... yawn.gif
*

Invoice dated 6th July 2012? There's something really off here. Just some time ago you were still ranting about Nikon not letting you have back your lens.
Izwan898
post Jul 20 2012, 03:40 PM

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QUOTE(Silverfire @ Jul 20 2012, 01:57 PM)
Invoice dated 6th July 2012? There's something really off here. Just some time ago you were still ranting about Nikon not letting you have back your lens.
*
U cannot read? It says quotation not invoice. The lens still in their hands.


Added on July 20, 2012, 3:43 pm
QUOTE(WaCKy-Angel @ Jul 20 2012, 01:20 PM)
So your problem now is?

Its very obvious if the screw is missing isnt it? Why you complain only after 1 month?

So u bought a 2nd hand aka used lense, and it break after 1 month..
Which seller would bear responsibility?? Unless the negotiated term is 1 month.
*
What if the screws already missing before he sent it to me?

This post has been edited by Izwan898: Jul 20 2012, 03:43 PM
Silverfire
post Jul 20 2012, 04:06 PM

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QUOTE(Izwan898 @ Jul 20 2012, 03:40 PM)
U cannot read? It says quotation not invoice. The lens still in their hands.


Added on July 20, 2012, 3:43 pm

What if the screws already missing before he sent it to me?
*
Oh so sorry, I must have picked that habit up somewhere. But still doesn't make sense to your senseless ranting about Nikon holding your lens.
Izwan898
post Jul 20 2012, 04:59 PM

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QUOTE(Silverfire @ Jul 20 2012, 04:06 PM)
Oh so sorry, I must have picked that habit up somewhere. But still doesn't make sense to your senseless ranting about Nikon holding your lens.
*
They are not holding it but they're waiting for my greenlight. No repairs or repair for RM1202 or repair for RM700 (less parts changed). I said just wait for them to release the previous quotation given to previous owner. Tq
yuyuyu
post Jul 20 2012, 04:59 PM

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I think that TS do have a case with Silverfire. Demo unit or not is not any concern or worth to bring up bcuz TS accepted the rm100.

HOWEVER in the original sales thread stated there is still Nikon warranty left for the item. The question here is when TS bought this, are the said item still eligible for any Nikon warranty??

The history with Nikon for this item prior to TS buying which the original owner tried but cant claim warranty is the best proof. So we just need to wait for this info to be released.

RainInDecade
post Jul 20 2012, 05:23 PM

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I am wondering what do TS wants now?

1. Is TS just want the 2 screws?

2. or the TS wants the seller to bear the cost of repair / refund?


As per the history, the lens is all in good condition till after some time, in this case a month+ then the lens collapsed.

And by the time the lens collapsed, it is under the TS's hand, saying that the damage is caused by the 2 missing screws.


As TS was experienced photographer I believe that there is no issue in installing the lens to the camera, and by the time TS found that it is a little bit loose, TS should find out the caused or inform seller immediately to check.

But this did not happen, leave it aside, TS assumes that the loose might be normal thus did not take any action till the day problem occurs.

And now after sending the lens to Nikon Center, Nikon Center replied that all these caused by the missing screws thus warranty void?

In my 2 cents,

TS should check with Nikon Center what does those 2 screws functions? and how does the 2 missing screws can bring the destruction to the lens?

And TS don't really can blame the seller for anything, even seller gave TS the lens with 2 missing screws, TS should able to determine that once installing it and using it, it is that TS assume that the 'loose' is normal and TS did not bother to check. The lens transferred in good condition and it collapse under TS's care and how can TS claim that is the seller's responsibility?

It is my own opinion and TS, I did not mean to side to anybody, I am just to state out what I think is right.

Izwan898
post Jul 20 2012, 05:33 PM

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QUOTE(RainInDecade @ Jul 20 2012, 05:23 PM)
I am wondering what do TS wants now?

1. Is TS just want the 2 screws?

2. or the TS wants the seller to bear the cost of repair / refund?
As per the history, the lens is all in good condition till after some time, in this case a month+ then the lens collapsed.

And by the time the lens collapsed, it is under the TS's hand, saying that the damage is caused by the 2 missing screws.
As TS was experienced photographer I believe that there is no issue in installing the lens to the camera, and by the time TS found that it is a little bit loose, TS should find out the caused or inform seller immediately to check.

But this did not happen, leave it aside, TS assumes that the loose might be normal thus did not take any action till the day problem occurs.

And now after sending the lens to Nikon Center, Nikon Center replied that all these caused by the missing screws thus warranty void?

In my 2 cents,

TS should check with Nikon Center what does those 2 screws functions? and how does the 2 missing screws can bring the destruction to the lens?

And TS don't really can blame the seller for anything, even seller gave TS the lens with 2 missing screws, TS should able to determine that once installing it and using it, it is that TS assume that the 'loose' is normal and TS did not bother to check. The lens transferred in good condition and it collapse under TS's care and how can TS claim that is the seller's responsibility?

It is my own opinion and TS, I did not mean to side to anybody, I am just to state out what I think is right.
*
Even if the screws were already gone before it reached me? I want to make it that it's not me who lost the 2 screws in the first place. And Nikon technician told me the lens was already missing 2 screws when the previous owner sent it to them...when quoted price for repairs, the previous owner refused to repair the lens since it's too costly and took it back with him...now I suspect silverfire already knew the screws were missing hence he didn't upload the back photo of the lens....now it's up to nikon if they can release the info...


Added on July 20, 2012, 5:36 pm
QUOTE(shahru98 @ Jul 20 2012, 11:02 AM)
people, in this case you cant really take sides lah.
if the claim that the lens were sent to nikon before and the previous owner refused to repair, means the one at fault is the previous owner lah.
silverfire has part to blame for not checking thoroughly, and TS also has part to blame for not checking thoroughly.
so let's just wait and listen to what nikon will have to say.

i'm a dslr user myself and i have bought 3 second hand lenses. never once i checked the back of the lens and counted all the screws.
i mount it to my camera and if it works, it works then.
this could just be a pure bad luck.

*
This is the best explanation for my situation when I received the lens...thanks bro shahru98 notworthy.gif

This post has been edited by Izwan898: Jul 20 2012, 05:39 PM
yuyuyu
post Jul 20 2012, 05:37 PM

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QUOTE(RainInDecade @ Jul 20 2012, 05:23 PM)
I am wondering what do TS wants now?

1. Is TS just want the 2 screws?

2. or the TS wants the seller to bear the cost of repair / refund?
As per the history, the lens is all in good condition till after some time, in this case a month+ then the lens collapsed.

And by the time the lens collapsed, it is under the TS's hand, saying that the damage is caused by the 2 missing screws.
As TS was experienced photographer I believe that there is no issue in installing the lens to the camera, and by the time TS found that it is a little bit loose, TS should find out the caused or inform seller immediately to check.

But this did not happen, leave it aside, TS assumes that the loose might be normal thus did not take any action till the day problem occurs.

And now after sending the lens to Nikon Center, Nikon Center replied that all these caused by the missing screws thus warranty void?

In my 2 cents,

TS should check with Nikon Center what does those 2 screws functions? and how does the 2 missing screws can bring the destruction to the lens?

And TS don't really can blame the seller for anything, even seller gave TS the lens with 2 missing screws, TS should able to determine that once installing it and using it, it is that TS assume that the 'loose' is normal and TS did not bother to check. The lens transferred in good condition and it collapse under TS's care and how can TS claim that is the seller's responsibility?

It is my own opinion and TS, I did not mean to side to anybody, I am just to state out what I think is right.
*
The truth is not known yet, but let me give u an example below:

-I have a new laptop under warranty, however i open up until bare motherboard to do mods, reapplied thermal paste etc.
-Got bored and sold the laptop to you, still under warranty.
-One day the laptop cannot start, you bring go claim warranty. However SC said cant claim warranty cuz void liao bcuz of what i did. Quote u rm1.2k for repair. How??


Izwan898
post Jul 20 2012, 05:48 PM

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QUOTE(yuyuyu @ Jul 20 2012, 05:37 PM)
The truth is not known yet, but let me give u an example below:

-I have a new laptop under warranty, however i open up until bare motherboard to do mods, reapplied thermal paste etc.
-Got bored and sold the laptop to you, still under warranty.
-One day the laptop cannot start, you bring go claim warranty. However SC said cant claim warranty cuz void liao bcuz of what i did. Quote u rm1.2k for repair. How??
*
Easy. It's your fault...when u opened the back cover, u will rip the warranty sticker...from there u already void the warranty...and it's your fault since u didn't inform him that it's warranty already void when u sold it to him... nod.gif
siemens6688
post Jul 20 2012, 06:08 PM

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QUOTE(yuyuyu @ Jul 20 2012, 05:37 PM)
The truth is not known yet, but let me give u an example below:

-I have a new laptop under warranty, however i open up until bare motherboard to do mods, reapplied thermal paste etc.
-Got bored and sold the laptop to you, still under warranty.
-One day the laptop cannot start, you bring go claim warranty. However SC said cant claim warranty cuz void liao bcuz of what i did. Quote u rm1.2k for repair. How??
*
Hmm, but there has no evidence here shown that Silverfire have / or not did anything (open screw) to the Lens. Thats why, i personal suggest TS list down the Nikon Service Center direct line (telephone) here, and also the person in-charge (Mr.Wong, right ?) . So that Silverfire can call & verify what is the issue and if can, record all conversations and publish here to shown us the truth.

In plain argue here, i don't see any point & result. TQ.
Izwan898
post Jul 20 2012, 07:08 PM

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Contact Nikon Service Centre PKNS...talk to Mr. Chong their assistant manager or Rex...the technician who handles the lens...
antoniov
post Jul 20 2012, 07:23 PM

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Althought TS and silverfire already agreed from the first place that TS would receive rm 100 as compensation, as the unit was a demo unit. Both compromised here. But Silverfire he himself already being dishonest, he never mentioned it was a DEMO unit but just a used unit. It was TS himself who found out it's a demo unit. Would u buy a car which was a demo unit(Tested by so many people)? Or a car which was owned by one/two owner(U definitely will choose the latter right?) Huge difference there. Silverfire already being dishonest from the very first.
Silverfire
post Jul 20 2012, 07:27 PM

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QUOTE(yuyuyu @ Jul 20 2012, 05:37 PM)
The truth is not known yet, but let me give u an example below:

-I have a new laptop under warranty, however i open up until bare motherboard to do mods, reapplied thermal paste etc.
-Got bored and sold the laptop to you, still under warranty.
-One day the laptop cannot start, you bring go claim warranty. However SC said cant claim warranty cuz void liao bcuz of what i did. Quote u rm1.2k for repair. How??
*

There's a catch here. What you say may be true but its not detectable, unlike the lens where said missing screws are clearly visible. And there's no sticker to rip there either.
kazibul
post Jul 20 2012, 07:34 PM

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QUOTE(antoniov @ Jul 20 2012, 07:23 PM)
Althought TS and silverfire already agreed from the first place that TS would receive rm 100 as compensation, as the unit was a demo unit. Both compromised here. But Silverfire he himself already being dishonest, he never mentioned it was a DEMO unit but just a used unit. It was TS himself who found out it's a demo unit. Would u buy a car which was a demo unit(Tested by so many people)? Or a car which was owned by one/two owner(U definitely will choose the latter right?) Huge difference there. Silverfire already being dishonest from the very first.
*
totally agreed...dishonest issue here.. for a safe trader , silverware must mention it was a demo unit at first..although the issue was settled maybe TS will not buy this lens from silverware at first if he knew this lens is demo unit...for me i'll will avoid seller like this..thanks..

This post has been edited by kazibul: Jul 20 2012, 07:35 PM
sakurakinomoto
post Jul 20 2012, 07:43 PM

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What if he is just a middleman who doesn't even know about it being a demo unit, and yet using the lens happily without any performance reduction due to the lens is still in pristine condition? rclxms.gif

So what if it's demo unit.

For example my friend go to Apple story, he want a Macbook Pro but there's no stock available. There's only the display model for sale. Knowing that Apple Computer has this first time initialization booting up and he will miss it, and furthermore it's a display model that's switched on always just to show to customer, he still went on and buy it anyway.

Yet there's no problem up to now.

So if there's a problem, he should sue Apple?

Same goes upon this lens. snap snap snap the most only AF died after 3 years. Not 2 screws missing or break apart right? hmm.gif
Izwan898
post Jul 20 2012, 07:56 PM

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QUOTE(sakurakinomoto @ Jul 20 2012, 07:43 PM)
What if he is just a middleman who doesn't even know about it being a demo unit, and yet using the lens happily without any performance reduction due to the lens is still in pristine condition?  rclxms.gif

So what if it's demo unit.

For example my friend go to Apple story, he want a Macbook Pro but there's no stock available. There's only the display model for sale. Knowing that Apple Computer has this first time initialization booting up and he will miss it, and furthermore it's a display model that's switched on always just to show to customer, he still went on and buy it anyway.

Yet there's no problem up to now.

So if there's a problem, he should sue Apple?

Same goes upon this lens. snap snap snap the most only AF died after 3 years. Not 2 screws missing or break apart right?  hmm.gif
*
But now the screws were missing...nikon technician told me that the previous owner sent the lens already screws missing...same case with me...so how?
Silverfire
post Jul 20 2012, 08:11 PM

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QUOTE(kazibul @ Jul 20 2012, 07:34 PM)
totally agreed...dishonest issue here.. for a safe trader , silverware must mention it was a demo unit at first..although the issue was settled maybe TS will not buy this lens from silverware at first if he knew this lens is demo unit...for me i'll will avoid seller like this..thanks..
*
If so he could've asked for a full refund, not compensation. Learn the difference. By the way, who's silverware?

Not sure if I'm blind or they can't learn the difference between refund and compensation.
WaCKy-Angel
post Jul 20 2012, 08:14 PM

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QUOTE(Izwan898 @ Jul 20 2012, 03:40 PM)
U cannot read? It says quotation not invoice. The lens still in their hands.


Added on July 20, 2012, 3:43 pm

What if the screws already missing before he sent it to me?
*
Is my english that bad??

I said, the screw are very obvious if u ask me... If its missing im very sure i would 1000% see it when i take the lense on my hand..
So how did u not noticed the missing screw ??
jaybee
post Jul 20 2012, 09:52 PM

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QUOTE(WaCKy-Angel @ Jul 20 2012, 08:14 PM)
Is my english that bad??

I said, the screw are very obvious if u ask me... If its missing im very sure i would 1000% see it when i take the lense on my hand..
So how did u not noticed the missing screw ??
*
your english is not bad at all; just that someone choose not to reply you.

i own a few nikon lenses.

i bought a second hand 18-105mm at a very good price biggrin.gif. love that lens as i wanted it for awhile before i manage to get my hand on it.

funny thing is when i finally bought from the owner via cod...i never really check the overall. i plug it into my d70 ( yes yes...very old dslr); i just snap all the way to try it out. picture quality was superb ( lcd size on the d70 sucks donkey b.... anyway)

However, once i got back home. I take it out from the box and....i admire it as that's a normal human being reaction when they got new toys.

No matter how aged ( sometimes the more aged the better biggrin.gif ) that toy that i finally got it; i will admire it from top to bottom. Trying to understand where it had been ( hopefully not to any dreadful places), trying to find their characteristic, their story, their scar. It's fun and you guys should try it biggrin.gif

oh where was i? oh yea so what I'm trying to say is the TS is definitely a professional shutterbugs and if he bought a lens that he needed for his hobby or work; a missing screw will surely alerted him upon arrival of the lens to his possession.

And I'm sorry to say if I find it a pile of crap if TS saying that he don't have the time to check and etc.

my personal 2 cents ( now prolly like 0.1 cents vs USD, crappy currency isn't it for RM?)
kazibul
post Jul 20 2012, 09:59 PM

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QUOTE(Silverfire @ Jul 20 2012, 08:11 PM)
If so he could've asked for a full refund, not compensation. Learn the difference. By the way, who's silverware?

Not sure if I'm blind or they can't learn the difference between refund and compensation.
*
huhuh..sorry...silverfire not silverware...btw i doubt u will give full refund if buyer request once he knew this item is demo unit...if u do so i salute u..huhuhuh
Izwan898
post Jul 20 2012, 10:26 PM

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QUOTE(kazibul @ Jul 20 2012, 09:59 PM)
huhuh..sorry...silverfire not silverware...btw i doubt u will give full refund if buyer request once he knew this item is demo unit...if u do so i salute u..huhuhuh
*
Yes. I'm considering he's still student so that's why I only asked RM200...and also considering the lens have no problem... nod.gif


Added on July 20, 2012, 10:30 pm
QUOTE(jaybee @ Jul 20 2012, 09:52 PM)
your english is not bad at all; just that someone choose not to reply you.

i own a few nikon lenses.

i bought a second hand 18-105mm at a very good price biggrin.gif. love that lens as i wanted it for awhile before i manage to get my hand on it.

funny thing is when i finally bought from the owner via cod...i never really check the overall. i plug it into my d70 ( yes yes...very old dslr); i just snap all the way to try it out. picture quality was superb ( lcd size on the d70 sucks donkey b.... anyway)

However, once i got back home. I take it out from the box and....i admire it as that's a normal human being reaction when they got new toys.

No matter how aged ( sometimes the more aged the better biggrin.gif ) that toy that i finally got it; i will admire it from top to bottom. Trying to understand where it had been ( hopefully not to any dreadful places), trying to find their characteristic, their story, their scar. It's fun and you guys should try it biggrin.gif

oh where was i? oh yea so what I'm trying to say is the TS is definitely a professional shutterbugs and if he bought a lens that he needed for his hobby or work; a missing screw will surely alerted him upon arrival of the lens to his possession.

And I'm sorry to say if I find it a pile of crap if TS saying that he don't have the time to check and etc.

my personal 2 cents ( now prolly like 0.1 cents vs USD, crappy currency isn't it for RM?)
*
Why so many ignorant people in here? Have to explain over and over again? shakehead.gif shakehead.gif shocking.gif

I didn't say I don't have the time to check but I miss look ok? I open the back cover, see the back lens element, and just screw it to the camera body. Now do I have to repeat it again?

I didn't say I don't have the time to check but I miss look ok? I open the back cover, see the back lens element, and just screw it to the camera body

I just need a working lens...no time to admire it lah! zzzzzzzz shakehead.gif

This post has been edited by Izwan898: Jul 20 2012, 10:30 PM
JoLee
post Jul 20 2012, 11:29 PM

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QUOTE(Izwan898 @ Jul 20 2012, 10:26 PM)
Yes. I'm considering he's still student so that's why I only asked RM200...and also considering the lens have no problem... nod.gif


Added on July 20, 2012, 10:30 pm

Why so many ignorant people in here? Have to explain over and over again? shakehead.gif  shakehead.gif  shocking.gif

I didn't say I don't have the time to check but I miss look ok? I open the back cover, see the back lens element, and just screw it to the camera body. Now do I have to repeat it again?

I didn't say I don't have the time to check but I miss look ok? I open the back cover, see the back lens element, and just screw it to the camera body

I just need a working lens...no time to admire it lah! zzzzzzzz  shakehead.gif
*
Relax bro. Everyone is missing the point. The most important point here to prove is when were the screws missing.

If nikon as an independent party confirms that this same lens that was sent in previously for missing screws then it becomes obvious when the screws went missing.

Yes, it is true that when we buy something we must check but if the item works at the point, you can't blame him for not checking. who would have the power to predict which part of the lens would fail? If the item failed immediately then it is obvious. This item failed after 1month of use.

This reminds me of aircraft investigation where cases of the rear rudder failed because of incorrect assembly by the mechanics. The plane could fly many times and made landings successfully until the rudder sheared off and the plane crashed. Do you blame the pilots for not checking the plane thoroughly for the crash? I am sure when the pilots took delivery of the aircraft, they can assume that everything is in order done by professional mechanics.

I can safely assume that both buyer and seller are professionals in this line of hobby, and I believe the buyer is entitled to rely on the warranty. If the Lens was previously rejected for warranty for the same reason then it becomes obvious as to who should bear responsibility.


0168257061
post Jul 21 2012, 12:04 AM

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QUOTE(Izwan898 @ Jul 20 2012, 07:56 PM)
But now the screws were missing...nikon technician told me that the previous owner sent the lens already screws missing...same case with me...so how?
*
Previous owner send in for "2 screws missing" quoted 1.2k

and broke the lens cost 1.2k also ? what logic?

don't tell standard procedure anymore,
the pictures already shows your lens broke.

This post has been edited by 168257061: Jul 21 2012, 12:05 AM
Axell
post Jul 21 2012, 12:25 AM

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QUOTE(168257061 @ Jul 21 2012, 12:04 AM)
Previous owner send in for "2 screws missing" quoted 1.2k

and broke the lens cost 1.2k also ? what logic?

don't tell standard procedure anymore,
the pictures already shows your lens broke.
*
I think you can replace the Nikon's technician. rclxms.gif
jaybee
post Jul 21 2012, 12:53 AM

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QUOTE(JoLee @ Jul 20 2012, 11:29 PM)
Relax bro. Everyone is missing the point. The most important point here to prove is when were the screws missing.

If nikon as an independent party confirms that this same lens that was sent in previously for missing screws then it becomes obvious when the screws went missing.

Yes, it is true that when we buy something we must check but if the item works at the point, you can't blame him for not checking. who would have the power to predict which part of the lens would fail? If the item failed immediately then it is obvious. This item failed after 1month of use.

This reminds me of aircraft investigation where cases of the rear rudder failed because of incorrect assembly by the mechanics. The plane could fly many times and made landings successfully until the rudder sheared off and the plane crashed. Do you blame the pilots for not checking the plane thoroughly for the crash? I am sure when the pilots took delivery of the aircraft, they can assume that everything is in order done by professional mechanics.

I can safely assume that both buyer and seller are professionals in this line of hobby, and I believe the buyer is entitled to rely on the warranty. If the Lens was previously rejected for warranty for the same reason then it becomes obvious as to who should bear responsibility.
*
pilot do need to check the plane themselves before flying it

anyway...no connection to the thread lol

This post has been edited by jaybee: Jul 21 2012, 12:54 AM
Izwan898
post Jul 21 2012, 05:11 AM

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QUOTE(JoLee @ Jul 20 2012, 11:29 PM)
Relax bro. Everyone is missing the point. The most important point here to prove is when were the screws missing.

If nikon as an independent party confirms that this same lens that was sent in previously for missing screws then it becomes obvious when the screws went missing.

Yes, it is true that when we buy something we must check but if the item works at the point, you can't blame him for not checking. who would have the power to predict which part of the lens would fail? If the item failed immediately then it is obvious. This item failed after 1month of use.

This reminds me of aircraft investigation where cases of the rear rudder failed because of incorrect assembly by the mechanics. The plane could fly many times and made landings successfully until the rudder sheared off and the plane crashed. Do you blame the pilots for not checking the plane thoroughly for the crash? I am sure when the pilots took delivery of the aircraft, they can assume that everything is in order done by professional mechanics.

I can safely assume that both buyer and seller are professionals in this line of hobby, and I believe the buyer is entitled to rely on the warranty. If the Lens was previously rejected for warranty for the same reason then it becomes obvious as to who should bear responsibility.
*
Thanks bro...u're more matured than most of them here...open thread here makes me headache... rclxub.gif


Added on July 21, 2012, 5:12 am
QUOTE(jaybee @ Jul 21 2012, 12:53 AM)
pilot do need to check the plane themselves before flying it

anyway...no connection to the thread lol
*
They already check and found nothing unusual...so how? whistling.gif




Added on July 21, 2012, 5:14 am
QUOTE(168257061 @ Jul 21 2012, 12:04 AM)
Previous owner send in for "2 screws missing" quoted 1.2k

and broke the lens cost 1.2k also ? what logic?

don't tell standard procedure anymore,
the pictures already shows your lens broke.
*
That's what the technician told me...u think I reka2 that story? u so clever la.... doh.gif

This post has been edited by Izwan898: Jul 21 2012, 05:15 AM
a13solut3
post Jul 21 2012, 05:41 AM

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How is the 2 screws ended up with a series of broken lens?

I don't see relation to two of this.

Most probably, some other expert on lens have to prepare a set of question for both of you to see who's actually at fault here.

If not, it will be never ending bickering among two of you.
ClericKilla
post Jul 21 2012, 07:52 AM

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Just asking Izwan,

If you found out the 2 missing screws already from previous owner and yeah 2 or 3 or more owners used it got no problem until passed down to you. When the receipt states that broken element all, when it reaches to you do you find picture quality out? like literally spoil? or its rosak because 2 missing screws only?

IF the lens is still working fine just loose because of 2 screws is it possible to buy screws from nikon and just screw it back?

If you found out it was from previous owner what you gonna do? Compensation sudah ambil RM100.. i'm just curious... blink.gif
SUSjoe_star
post Jul 21 2012, 12:29 PM

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Hmm...TS i think nothing much you can do about this case, as there is too much uncertainty n both sides.

Basically I suggest leaving this thread here to stay so that anyone in the future wanting to buy stuff from Silverfire can check his credibility for themselves beforehand before buying from him. Thats what I always do before making deal with anyone, check if they have any disputes here in this sub-forum or not.
Izwan898
post Jul 21 2012, 12:49 PM

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QUOTE(ClericKilla @ Jul 21 2012, 07:52 AM)
Just asking Izwan,

If you found out the 2 missing screws already from previous owner and yeah 2 or 3 or more owners used it got no problem until passed down to you. When the receipt states that broken element all, when it reaches to you do you find picture quality out? like literally spoil? or its rosak because 2 missing screws only?

IF the lens is still working fine just loose because of 2 screws is it possible to buy screws from nikon and just screw it back?

If you found out it was from previous owner what you gonna do? Compensation sudah ambil RM100.. i'm just curious...  blink.gif
*
The problem is he never mentioned it in his thread about the missing screws...also never mentioned about the demo unit even though he's a safe trader. Is it so hard to mention it? Coz he knows if he mentions it, no one will buy it. And the price for sure will fall.

Now, I'm in my good conscience agreed to accept RM100 bcoz he's still a kid. But very2 frustrated when found out that the lens was missing 2 screws before he sent it to me. I feel betrayed.

It's not possible to just buy the screws from nikon. Their technician said the 2 screw holes were already loose meaning that no screw will be able to hold itself in the screw cavity. So no point if they give me the 2 screws missing.

IF, nikon released the info about the last repair quotation I will leave the judgement to u guys. U tell me what to do since this will be a true con case. If no one can help, I will ask commercial crime division about this case. I won't let my good name here be tarnished by this stupid case. So many people think that I'm whining and trying to blame silverfire about the missing screws. No! The screws were already gone before I got it! doh.gif
kazibul
post Jul 21 2012, 01:06 PM

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QUOTE(Izwan898 @ Jul 21 2012, 12:49 PM)
The problem is he never mentioned it in his thread about the missing screws...also never mentioned about the demo unit even though he's a safe trader.[COLOR=red] Is it so hard to mention it? Coz he knows if he mentions it, no one will buy it. And the price for sure will fall.

Now, I'm in my good conscience agreed to accept RM100 bcoz he's still a kid. But very2 frustrated when found out that the lens was missing 2 screws before he sent it to me. I feel betrayed.

It's not possible to just buy the screws from nikon. Their technician said the 2 screw holes were already loose meaning that no screw will be able to hold itself in the screw cavity. So no point if they give me the 2 screws missing.

IF, nikon released the info about the last repair quotation I will leave the judgement to u guys. U tell me what to do since this will be a true con case. If no one can help, I will ask commercial crime division about this case. I won't let my good name here be tarnished by this stupid case. So many people think that I'm whining and trying to blame silverfire about the missing screws. No! The screws were already gone before I got it!  doh.gif
*
100 percent agreed...safe trader? look like dishonest seller here..surely will not deal with trader like this...
yuyuyu
post Jul 21 2012, 01:42 PM

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A demo unit with no waranty? Good luck selling that.

Anyway TS better faster get the require info.
nazry009
post Jul 21 2012, 03:41 PM

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QUOTE(Izwan898 @ Jul 21 2012, 12:49 PM)
The problem is he never mentioned it in his thread about the missing screws...also never mentioned about the demo unit even though he's a safe trader. Is it so hard to mention it? Coz he knows if he mentions it, no one will buy it. And the price for sure will fall.

Now, I'm in my good conscience agreed to accept RM100 bcoz he's still a kid. But very2 frustrated when found out that the lens was missing 2 screws before he sent it to me. I feel betrayed.

It's not possible to just buy the screws from nikon. Their technician said the 2 screw holes were already loose meaning that no screw will be able to hold itself in the screw cavity. So no point if they give me the 2 screws missing.

IF, nikon released the info about the last repair quotation I will leave the judgement to u guys. U tell me what to do since this will be a true con case. If no one can help, I will ask commercial crime division about this case. I won't let my good name here be tarnished by this stupid case. So many people think that I'm whining and trying to blame silverfire about the missing screws. No! The screws were already gone before I got it!  doh.gif
*
Senang cite bro, lps ni klu nak deal tanya seller tu kerja apa dulu. Klu dah kerja blh la berurus niaga. Klu student, tak payah la bro. Mmg tak ada duit punya. Dok harap duit mak bapak aje. Klu kerja pun brp sen aje deorg ada. Apa pun harap bro belajar something dlm kes ni. Rasanya lps ni kena snap photo brg masa COD. Test kaw-kaw dulu. Klu blh cari scanner machine yg blh scan dlm brg tu. Mana tau kot ada plk skru yg hilang lagi.
Silverfire
post Jul 21 2012, 05:41 PM

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Me being a student or not has no hand in this matter. Do not post unless you have something useful to contribute. Ranting is not useful contribution.
Quantum_thinking
post Jul 21 2012, 07:19 PM

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QUOTE(kazibul @ Jul 21 2012, 01:06 PM)
100 percent agreed...safe trader? look like dishonest seller here..surely will not deal with trader like this...
*
honest means jujur.

Dishonest means tak jujur. In other words, it means lying. Think carefully before posting please.

If you think that hiding something means it is wrong, most seller and buyer (when trade in their units) do that unfortunately.

Sell high, buy low everybody likes it.


BenSow
post Jul 21 2012, 09:34 PM

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QUOTE(Izwan898 @ Jul 18 2012, 11:40 PM)
If u're in my shoes, will u ask how many owners has the lens gone through? It's advertised as USED so it never crossed my mind. If only he advertised it as a 2nd item will I ask him more questions. Ex: Why the previous owner sells it? And in only 4 months u're also want to sell it? anything wrong with the lens? hmm.gif

*
You mentioned that you do care about how many owners it went thourgh, if I care, I would've ask also how many owners it has gone through.
sioe
post Jul 22 2012, 12:11 AM

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Okok. Once in awhile, the Dispute thread will have a so called "Legendary" case n this is probably one.

I do NOT take sides. If u ask me, all parties have their faults. But from what I've gathered so far (filtering off all the cock bull remarks by some), here may be the best course of action for both parties:

Buyer: pls get Nikon to issue a email to you stating that the lens was indeed send in before by the previous owner n ask them to state in detail if the screws were missing then. Details of the previous owner is not important. Then post that email up here as prove.


Seller: I know u r pissed mad that accusations are being thrown at you from left and right and u feel idiots are judging u because u r young and a student. Well, don't bother about that now as it is not important. What's important is as a seller, u sold an item and even if it has not been clear yet of who's fault it is, u as a seller must help to solve it.

As such, can u please contact ur friend n ask him if it's true that he had send the lens in before. Do NOT try to protect him when clearly, he may hv been th source of this dilemma.



To both: guys, it sucks buying something n then have it malfunction n you end up paying more for the shit but it is also sucky to sell something to some which is a form of service and then grave the buyer turn around n accuse u of every angle feasible. In short, being in either shoes sucks but pls, man up and be calm. Find a solution. Or else what's the point?



Get Nikon to state in black n white that the lens was send in before n then work fr there.



I pity both of u guys but in the end, life is more than this. No one hates losing money or being taken a fool but I doubt this matter is worth days after days of anger.




-sioe-

This post has been edited by sioe: Jul 22 2012, 12:13 AM
kazibul
post Jul 22 2012, 01:32 AM

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QUOTE(Quantum_thinking @ Jul 21 2012, 07:19 PM)
honest means jujur.

Dishonest means tak jujur. In other words, it means lying. Think carefully before posting please.

If you think that hiding something means it is wrong, most seller and buyer (when trade in their units) do that unfortunately.

Sell high, buy low everybody likes it.
*
hiding something without telling the truth means lying rite ?..so lying and wrong related each other..many people use unfortunately as a reason..for me no unfortunately case here if seller is honest and not hiding something...
Sien99
post Jul 22 2012, 01:41 AM

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i really wanna ask everyone 1 question after reading 9 pages of ... crap .

IF OR THERE IS a previous owner who went to the nikon for service ( but he didnt choose to do so ) , means the camera or the lens is not usable already right ?

so , if the 2 screws were missing long ago before buyer / ts even got it , how come buyer / ts can use for..... 1-2 months before letting the seller know about the issue ?

im really confused here , can someone please enlighten the noob brain of mine .
kelvin_hata
post Jul 22 2012, 11:12 AM

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QUOTE(Izwan898 @ Jul 21 2012, 12:49 PM)
The problem is he never mentioned it in his thread about the missing screws...also never mentioned about the demo unit even though he's a safe trader. Is it so hard to mention it? Coz he knows if he mentions it, no one will buy it. And the price for sure will fall.

Now, I'm in my good conscience agreed to accept RM100 bcoz he's still a kid. But very2 frustrated when found out that the lens was missing 2 screws before he sent it to me. I feel betrayed.

It's not possible to just buy the screws from nikon. Their technician said the 2 screw holes were already loose meaning that no screw will be able to hold itself in the screw cavity. So no point if they give me the 2 screws missing.

IF, nikon released the info about the last repair quotation I will leave the judgement to u guys. U tell me what to do since this will be a true con case. If no one can help, I will ask commercial crime division about this case. I won't let my good name here be tarnished by this stupid case. So many people think that I'm whining and trying to blame silverfire about the missing screws. No! The screws were already gone before I got it!  doh.gif
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Ur case is like " half empty or half full"

Nth much can do
Quantum_thinking
post Jul 22 2012, 12:25 PM

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QUOTE(kazibul @ Jul 22 2012, 01:32 AM)
hiding something without telling the truth means lying rite ?..so lying and wrong related each other..many people use unfortunately as a reason..for me no unfortunately case here if seller is honest and not hiding something...
*
QUOTE
A lie is a deliberately false statement, or a statement intended to deceive


Hiding something is not a statement. I do not accept white lie as a reason while testing out trade in items and usually it would result in rejection of the unit or the deal until the top up amount is being offered.

You cannot expect seller to be knowing every mm of the item, but in order to keep me out of the mess, trade in units are typically being tested prior to reselling. Other seller it is up to them to do so or not.
pallmall
post Jul 22 2012, 01:07 PM

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at least as a seller do not run away from this kind of problems, that could do

You cannot expect seller to be knowing every mm of the item - if it is me, dont sell if u not know what item u selling, sorry no intentions to hurt anyone

im not siding anyone, but as a buyer myself i am with TS, for seller, show some of your helpfulness or maybe seller responsibilities? and help at least maybe clain for TS?

u have such a good english from your writing, and im sure u are a clever student so why dont u show it?

peace no war, just my 2 cent, dont want throw away then
DarkonGaron
post Jul 22 2012, 04:46 PM

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just wondering. If silverfire knows the 2 screws are missing, how come he still wants to mount it on his camera and take a few shots using that lens? (please look at photos by the lens spoiler). if he mounts the lens isn't he taking the risk that the lens might break (according to izwan, it broke because of the screws right?).

anyway, a lot of information is missing to draw conclusions.
Silverfire
post Jul 22 2012, 11:17 PM

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QUOTE(Izwan898 @ Jul 21 2012, 05:11 AM)
They already check and found nothing unusual...so how?  whistling.gif
*

If so, that pilot ought to be sacked for overlooking 2 screws.


Facts:
  • Demo unit - Compensated
  • 2 missing screws - You claim that you checked everything yet you overlook the 2 screws as opposed to the Demo word on the receipt
  • Duration in your care - Approx 50 days although we've been discussing it as 1 month or more than 1 month
  • I do not have photo of rear lens, preferably dated 2nd May 2012. This proves nothing as dates can be faked, so its neither here nor there.
  • You do not have photo of rear lens, preferably dated 6th May 2012. This proves nothing as dates can be faked, so its neither here nor there.
  • You said you care how many have used the lens before you. You did not ask how many.
  • You said it is your standard to take a photo of rear lens. You did not request for one.
  • You indirectly accused me of duping. Directly accused me of being dishonest.
  • Nikon did not take apart the aperture ring, it was already in that condition when you submitted to them for repairs.
  • Dropping or knocking a lens do not 100% guarantee a scratch or dent. Experienced users can testify to that claim.
  • To quote the exact words from the quotation, it went: RETURNED UNREPAIR AS REQUEST. IMPACT DAMAGE, WARRANTY NOT APPLICABLE. SCREW MISSING, APERTURE PROBLEM, REPLACE G1, G2, G6 LENS, AF CONTACT, G4-G5, G7 ASSEMBLY, QUOTED RM1,202.00.
Assumptions:
  • Assume your elements groups weren't damage, I don't see why Nikon would con you.
  • Assume the 2 screws are already missing while in my possession, I overlook that and you overlook that upon receiving it. In that case, I fail to see how 2 missing screws on the mounting can cause so much damage.
  • Now you claim the same lens was submitted to Nikon for repair prior to this incident, with similar issues. Namely: Impact damage, screw missing, aperture problem, replace G1, G2 & G6 lens, AF contact, G4-G5, G7 assembly. If that was true, I fail to see how the lens was still operable while in yours and my possession.
Solution:
Now, I'm not sure what kind of solution you're looking for but what I can offer you is only peace of mind even if indeed said lens was submitted for repair prior to this. For you now know the cause of 2 missing screws weren't you.

This post has been edited by Silverfire: Jul 23 2012, 12:09 AM
sengih
post Jul 23 2012, 02:24 AM

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QUOTE(sioe @ Jul 22 2012, 12:11 AM)

What's important is as a seller, u sold an item and even if it has not been clear yet of who's fault it is, u as a seller must help to solve it.

As such, can u please contact ur friend n ask him if it's true that he had send the lens in before. Do NOT try to protect him when clearly, he may hv been th source of this dilemma.

*
Agreed. Seller, please check with your friend if indeed the lens was already broken and was sent for repair @ nikon, however was not repaired. Or is it you who sent it to nikon for repair? Electronic items always have this mysterious habit of working intermittently until it fails completely.

Until then, let's wait for nikon service center report and we can deduce this case once and for all.
Sien99
post Jul 23 2012, 03:22 AM

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QUOTE(sengih @ Jul 23 2012, 02:24 AM)
Agreed. Seller, please check with your friend if indeed the lens was already broken and was sent for repair @ nikon, however was not repaired. Or is it you who sent it to nikon for repair? Electronic items always have this mysterious habit of working intermittently until it fails completely.

Until then, let's wait for nikon service center report and we can deduce this case once and for all.
*
if lens already broken , how the buyer able to use it for 1-2 months? this is my question from page 9 and i havent see anyone trying to answer / enlighten me .
sengih
post Jul 23 2012, 01:23 PM

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QUOTE(Sien99 @ Jul 23 2012, 03:22 AM)
if lens already broken , how the buyer able to use it for 1-2 months? this is my question from page 9 and i havent see anyone trying to answer / enlighten me .
*
Have you ever had an electronic item say a TV which sometimes work sometimes dont but you cannot pinpoint the problem? Send to repair shop also cannot solve? You found out later, that it was fixed with an inferior component.

Or when you buy a car, start wonderfully every morning, but after a month, cannot start because there is a problem with the alternator. After inspection, you found out that the alternator was a rebuilt alternator which is waiting for its death.

I'm just stating the logic from experience. Things can happen. Let's wait for nikon center report and testimony from seller's friend.
funnybone
post Jul 23 2012, 02:39 PM

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QUOTE(sengih @ Jul 23 2012, 01:23 PM)
Have you ever had an electronic item say a TV which sometimes work sometimes dont but you cannot pinpoint the problem? Send to repair shop also cannot solve? You found out later, that it was fixed with an inferior component.

Or when you buy a car, start wonderfully every morning, but after a month, cannot start because there is a problem with the alternator. After inspection, you found out that the alternator was a rebuilt alternator which is waiting for its death.

I'm just stating the logic from experience. Things can happen. Let's wait for nikon center report and testimony from seller's friend.
*
It is always such when comes to electrical items. It is sometimes safer to buy from shops rather than thru the net. Especially when comes to camera lenses. I really have to test it out throughly before purchasing it. It is really frustrating if you indeed have bad luck and get a defect unit. The rantings in this forum is not conducive at all, in fact I have the feeling both parties are engaging their own buddies to come here and help to defend them. shakehead.gif


sengih
post Jul 25 2012, 01:26 PM

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Any updates? Anybody? Or already settled out of court?
RangerRed
post Jul 25 2012, 06:49 PM

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The lack of a swift response from the TS or Nikon has left me............. lacking.
Silverfire
post Jul 27 2012, 02:05 AM

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QUOTE(sengih @ Jul 25 2012, 01:26 PM)
Any updates? Anybody? Or already settled out of court?
*

No, still waiting for Nikon's report.
Silverfire
post Jul 28 2012, 02:15 AM

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Well, this is embarrassing.
kireihinako
post Jul 28 2012, 08:38 AM

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so, any updated news?
carloSpencer
post Jul 28 2012, 11:15 AM

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QUOTE(Silverfire @ Jul 28 2012, 02:15 AM)
Well, this is embarrassing.
*
IMO Ts not serious enough... complaint then leave... MOD should lock lah this tread..

pong pang pong pang.. and silent....
Izwan898
post Jul 28 2012, 11:19 AM

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Please be patient notworthy.gif


Added on July 30, 2012, 2:48 pmJust got an update from Nikon Service Centre....


» Click to show Spoiler - click again to hide... «

This is the quotation given by Nikon Service Centre to the previous owner dated 27th April 2012. You can see from the report that it's already missing those screws.


user posted image
And from my quotation received on 5th July 2012, you can see stated there the same service order number quoted on my quotation stating that it's already been sent to Nikon Service Centre PJ before...

So what do u guys think now? shakehead.gif


Added on July 30, 2012, 2:50 pmuser posted image

Uploaded with ImageShack.us


Added on July 30, 2012, 2:57 pmuser posted image

Uploaded with ImageShack.us

This post has been edited by Izwan898: Jul 30 2012, 02:57 PM
jie88
post Jul 30 2012, 03:14 PM

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Well its time for the seller to be responsible !
Izwan898
post Jul 30 2012, 03:24 PM

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QUOTE(Silverfire @ Jul 28 2012, 02:15 AM)
Well, this is embarrassing.
*
Yeah...very embarrassing... blush.gif
shahru98
post Jul 30 2012, 04:16 PM

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QUOTE(Izwan898 @ Jul 30 2012, 03:24 PM)
Yeah...very embarrassing... blush.gif
*
well, it is indeed embarassing
pallmall
post Jul 30 2012, 04:34 PM

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hahaha roflmaowtfbbq i knew it that lens already broken at 1st

now where all the ppl that backing up this so called 'safe trader' ?

pong pang pong pang tongue.gif
MakNok
post Jul 30 2012, 05:35 PM

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QUOTE(RangerRed @ Jul 20 2012, 10:34 AM)
I have contacted Nikon PKNS just now and have forwarded to their service deportment. Their Assistant Manger is on leave to day but they now have the link to the dispute via email. Hopefully, they will get back to me concerning this soon.
*
Izwan898 dupe account kah?

Izwan898
post Jul 30 2012, 05:39 PM

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QUOTE(MakNok @ Jul 30 2012, 05:35 PM)
Izwan898 dupe account kah?
*
LOL no bro...he's just a clever samaritan...
MakNok
post Jul 30 2012, 05:51 PM

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so with evidence in hand.

Silverfire should be strip of "safetrader" as he knowingly buy from his friend and resell as a "Trader" (claim not selling on behalf of friend).

tongue.gif


Added on July 30, 2012, 5:52 pm
QUOTE(Silverfire @ Jul 22 2012, 11:17 PM)
If so, that pilot ought to be sacked for overlooking 2 screws.
Facts:


  • Demo unit - Compensated

  • 2 missing screws - You claim that you checked everything yet you overlook the 2 screws as opposed to the Demo word on the receipt

  • Duration in your care - Approx 50 days although we've been discussing it as 1 month or more than 1 month

  • I do not have photo of rear lens, preferably dated 2nd May 2012. This proves nothing as dates can be faked, so its neither here nor there.

  • You do not have photo of rear lens, preferably dated 6th May 2012. This proves nothing as dates can be faked, so its neither here nor there.

  • You said you care how many have used the lens before you. You did not ask how many.

  • You said it is your standard to take a photo of rear lens. You did not request for one.

  • You indirectly accused me of duping. Directly accused me of being dishonest.

  • Nikon did not take apart the aperture ring, it was already in that condition when you submitted to them for repairs.

  • Dropping or knocking a lens do not 100% guarantee a scratch or dent. Experienced users can testify to that claim.

  • To quote the exact words from the quotation, it went: RETURNED UNREPAIR AS REQUEST. IMPACT DAMAGE, WARRANTY NOT APPLICABLE. SCREW MISSING, APERTURE PROBLEM, REPLACE G1, G2, G6 LENS, AF CONTACT, G4-G5, G7 ASSEMBLY, QUOTED RM1,202.00.

Assumptions:


  • Assume your elements groups weren't damage, I don't see why Nikon would con you.

  • Assume the 2 screws are already missing while in my possession, I overlook that and you overlook that upon receiving it. In that case, I fail to see how 2 missing screws on the mounting can cause so much damage.

  • Now you claim the same lens was submitted to Nikon for repair prior to this incident, with similar issues. Namely: Impact damage, screw missing, aperture problem, replace G1, G2 & G6 lens, AF contact, G4-G5, G7 assembly. If that was true, I fail to see how the lens was still operable while in yours and my possession.

Solution:
Now, I'm not sure what kind of solution you're looking for but what I can offer you is only peace of mind even if indeed said lens was submitted for repair prior to this. For you now know the cause of 2 missing screws weren't you.
*
too much detective imagination!!

Please do refund ASAP...

This post has been edited by MakNok: Jul 30 2012, 05:53 PM
shahru98
post Jul 30 2012, 07:15 PM

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QUOTE(MakNok @ Jul 30 2012, 05:51 PM)
so with evidence in hand.

Silverfire should be strip of "safetrader" as he knowingly buy from his friend and resell as a "Trader" (claim not selling on behalf of friend).

tongue.gif


Added on July 30, 2012, 5:52 pm
too much detective imagination!!

Please do refund ASAP...
*
He'll probably try to not go for that solution.
This also means that the lens is not covered with Nikon warranty to begin with.
I'm not trying to be smart, but as a seller you should know what you are selling.
Safe Trader tag is for him to lose now.

This post has been edited by shahru98: Jul 30 2012, 09:48 PM
MakNok
post Jul 30 2012, 09:43 PM

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and to THOSe who are might have say something "wrong".

please have a BIG HEART and apologies here.


Should be fair to TS and "condemn" those IDIOT who "knew" on what they are trading...
moreOver using "SafeTrader" as a shield to hide their cowardice


vmad.gif


gallantdestroyer
post Jul 30 2012, 10:02 PM

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lol, i actually find this thread quite amusing...

not only that, i learn a lot about lenses without photography knowledge =D
Izwan898
post Jul 30 2012, 10:08 PM

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QUOTE(gallantdestroyer @ Jul 30 2012, 10:02 PM)
lol, i actually find this thread quite amusing...

not only that, i learn a lot about lenses without photography knowledge =D
*
Why u find this thread so amusing kind sir? hmm.gif


Added on July 30, 2012, 10:09 pm
QUOTE(MakNok @ Jul 30 2012, 09:43 PM)
and to THOSe who are might have say something "wrong".

please have a BIG HEART and apologies here.
Should be fair to TS and "condemn" those IDIOT who "knew" on what they are trading...
moreOver using "SafeTrader" as a shield to hide their cowardice
vmad.gif
*
One of matured forumer here....thank you bro...appreciate it... notworthy.gif notworthy.gif

This post has been edited by Izwan898: Jul 30 2012, 10:09 PM
gallantdestroyer
post Jul 30 2012, 10:21 PM

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QUOTE(Izwan898 @ Jul 30 2012, 10:08 PM)
Why u find this thread so amusing kind sir?  hmm.gif


Added on July 30, 2012, 10:09 pm

One of matured forumer here....thank you bro...appreciate it...  notworthy.gif  notworthy.gif
*
lol, pardon me for busybody.. i mean, entertaining as i learn quite a lot here... Sorry bout that...

just one advice, the seller might be really a victim as well as he got it from his friend...
give him a chance to give responsible bah..

clearly the fault came from seller's careless mistake...
liquidsny
post Jul 30 2012, 10:27 PM

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QUOTE(Izwan898 @ Jul 30 2012, 03:24 PM)
Yeah...very embarrassing... blush.gif
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post the big picture on first post... dont post thumbnail as people who already read this thread can easily miss your update
Izwan898
post Jul 30 2012, 10:41 PM

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QUOTE(liquidsny @ Jul 30 2012, 10:27 PM)
post the big picture on first post... dont post thumbnail as people who already read this thread can easily miss your update
*
Ok done. Thanks bro notworthy.gif
hanissyazwan
post Jul 30 2012, 11:05 PM

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QUOTE(Silverfire @ Jul 22 2012, 11:17 PM)
If so, that pilot ought to be sacked for overlooking 2 screws.
Facts:

  • Demo unit - Compensated
  • 2 missing screws - You claim that you checked everything yet you overlook the 2 screws as opposed to the Demo word on the receipt
  • Duration in your care - Approx 50 days although we've been discussing it as 1 month or more than 1 month
  • I do not have photo of rear lens, preferably dated 2nd May 2012. This proves nothing as dates can be faked, so its neither here nor there.
  • You do not have photo of rear lens, preferably dated 6th May 2012. This proves nothing as dates can be faked, so its neither here nor there.
  • You said you care how many have used the lens before you. You did not ask how many.
  • You said it is your standard to take a photo of rear lens. You did not request for one.
  • You indirectly accused me of duping. Directly accused me of being dishonest.
  • Nikon did not take apart the aperture ring, it was already in that condition when you submitted to them for repairs.
  • Dropping or knocking a lens do not 100% guarantee a scratch or dent. Experienced users can testify to that claim.
  • To quote the exact words from the quotation, it went: RETURNED UNREPAIR AS REQUEST. IMPACT DAMAGE, WARRANTY NOT APPLICABLE. SCREW MISSING, APERTURE PROBLEM, REPLACE G1, G2, G6 LENS, AF CONTACT, G4-G5, G7 ASSEMBLY, QUOTED RM1,202.00.
Assumptions:

  • Assume your elements groups weren't damage, I don't see why Nikon would con you.
  • Assume the 2 screws are already missing while in my possession, I overlook that and you overlook that upon receiving it. In that case, I fail to see how 2 missing screws on the mounting can cause so much damage.
  • Now you claim the same lens was submitted to Nikon for repair prior to this incident, with similar issues. Namely: Impact damage, screw missing, aperture problem, replace G1, G2 & G6 lens, AF contact, G4-G5, G7 assembly. If that was true, I fail to see how the lens was still operable while in yours and my possession.
Solution:
Now, I'm not sure what kind of solution you're looking for but what I can offer you is only peace of mind even if indeed said lens was submitted for repair prior to this. For you now know the cause of 2 missing screws weren't you.
*
please make full refund to buyer. as your item did not match with your description.
and nikon state it was broken and screw were missing at first place .

FULL REFUND.
kripkorn
post Jul 30 2012, 11:12 PM

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QUOTE(hanissyazwan @ Jul 30 2012, 11:05 PM)
please make full refund to buyer. as your item did not match with your description.
and nikon state it was broken and screw were missing at first place .

FULL REFUND.
*
any update for this case?
Izwan898
post Jul 30 2012, 11:14 PM

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QUOTE(kripkorn @ Jul 30 2012, 11:12 PM)
any update for this case?
*
Nothing yet from seller aka Silverfire.... hmm.gif
SUSnatzakaria
post Jul 30 2012, 11:24 PM

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QUOTE(Izwan898 @ Jul 30 2012, 11:14 PM)
Nothing yet from seller aka Silverfire.... hmm.gif
*
Doubt he will ever refund you nor reply you.

Izwan898
post Jul 30 2012, 11:30 PM

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QUOTE(natzakaria @ Jul 30 2012, 11:24 PM)
Doubt he will ever refund you nor reply you.
*
Maybe a trade enforcer or mod can help me? icon_question.gif
SUSnatzakaria
post Jul 30 2012, 11:32 PM

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QUOTE(Izwan898 @ Jul 30 2012, 11:30 PM)
Maybe a trade enforcer or mod can help me? icon_question.gif
*
U think???
Anyway good luck

While some complain about rempit robbing etc - same is done here and nothing can be done
Izwan898
post Jul 30 2012, 11:35 PM

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QUOTE(natzakaria @ Jul 30 2012, 11:32 PM)
U think???
Anyway good luck

While some complain about rempit robbing etc - same is done here and nothing can be done
*
If no one here can help me, I will make another report to the commercial crime branch...
Quantum_thinking
post Jul 30 2012, 11:36 PM

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QUOTE(pallmall @ Jul 22 2012, 01:07 PM)
at least as a seller do not run away from this kind of problems, that could do

You cannot expect seller to be knowing every mm of the item - if it is me, dont sell if u not know what item u selling, sorry no intentions to hurt anyone

im not siding anyone, but as a buyer myself i am with TS, for seller, show some of your helpfulness or maybe seller responsibilities? and help at least maybe clain for TS?

u have such a good english from your writing, and im sure u are a clever student so why dont u show it?

peace no war, just my 2 cent, dont want throw away then
*
I did not see that he have the full responsibility to follow up EVERYTHING.

Yes, to an extent of explanation etc, but there would be a limit for the responsibility part. Any excess is up to the seller to provide.

Now, since it is proven that the screws are missing, i just wonder if there is a proper reason to actually refund in full or not.

The point is, it is never being covered by personal warranty at all. Even if it is covered, it won't be that long. It is between Nikon and buyer as stated in the thread.

Imagine if seller sell something to one fellow with 3 days personal warranty, should the seller be responsible for something that is proven due to seller's fault after 1 month??

Imagine if a manufacturer have build something that have 1 year warranty,but the nature of the item like tendency to overheating that lead to auto shut down and eventually timed out after operate about 1.5 years due to the manufacturing design. Can they be held liable?

Where is the exact ground of asking for refund in the first place? It is a faulty item as proven by now, but even new items have a time limit on such a claims.

If like this, after settling this issue (assume settle), then "new" fault comes into light again, can seller be held liable like this FOREVER??? Like this, all 2nd hand seller can BANKRUPT or out of business!!!

This post has been edited by Quantum_thinking: Jul 30 2012, 11:43 PM
SUSnatzakaria
post Jul 30 2012, 11:38 PM

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QUOTE(Izwan898 @ Jul 30 2012, 11:35 PM)
If no one here can help me, I will make another report to the commercial crime branch...
*
Thats a better move to get rid of these f**cfaced cons
Izwan898
post Jul 30 2012, 11:41 PM

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QUOTE(Quantum_thinking @ Jul 30 2012, 11:36 PM)
I did not see that he have the full responsibility to follow up EVERYTHING.

Yes, to an extent of explanation etc, but there would be a limit for the responsibility part. Any excess is up to the seller to provide.

Now, since it is proven that the screws are missing, i just wonder if there is a proper reason to actually refund in full or not.

The point is, it is never being covered by personal warranty at all. Even if it is covered, it won't be that long. It is between Nikon and buyer as stated in the thread.

Imagine if seller sell something to one fellow with 3 days personal warranty, should the seller be responsible for something that is proven due to seller's fault after 1 month??

Imagine if a manufacturer have build something that have 1 year warranty,but the nature of the item like tendency to overheating that lead to auto shut down and eventually timed out after operate about 1.5 years due to the manufacturing design.  Can they be held liable?

Where is the exact ground of asking for refund in the first place? It is a faulty item as proven by now, but even new items have a time limit on such a claims.

If like this, after settling this issue (assume settle), then "new" fault comes out again, can seller be held liable like this FOREVER??? Like this, all 2nd hand seller can BANKRUPT or out of business!!!
*
U're really getting on my nerves....the problem is the screws were gone BEFORE I got it ok? So it's a faulty item!!
ClericKilla
post Jul 30 2012, 11:43 PM

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QUOTE(Izwan898 @ Jul 30 2012, 11:41 PM)
U're really getting on my nerves....the problem is the screws were gone BEFORE I got it ok? So it's a faulty item!!
*
Sorry if it's really pissed off to you.

Well, I dont know la. But took you long to notice screws were missing, i think seller also wont so good give full refund to settle off case,

dapat duit de happy then 50 days later u came back and ask for redemption. This case dragged up to 2 weeks and im still keeping up with it.

Hope you can settle your deal with him Izwan.
shahru98
post Jul 30 2012, 11:46 PM

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QUOTE(Quantum_thinking @ Jul 30 2012, 11:36 PM)
I did not see that he have the full responsibility to follow up EVERYTHING.

Yes, to an extent of explanation etc, but there would be a limit for the responsibility part. Any excess is up to the seller to provide.

Now, since it is proven that the screws are missing, i just wonder if there is a proper reason to actually refund in full or not.

The point is, it is never being covered by personal warranty at all. Even if it is covered, it won't be that long. It is between Nikon and buyer as stated in the thread.

Imagine if seller sell something to one fellow with 3 days personal warranty, should the seller be responsible for something that is proven due to seller's fault after 1 month??

Imagine if a manufacturer have build something that have 1 year warranty,but the nature of the item like tendency to overheating that lead to auto shut down and eventually timed out after operate about 1.5 years due to the manufacturing design.  Can they be held liable?

Where is the exact ground of asking for refund in the first place? It is a faulty item as proven by now, but even new items have a time limit on such a claims.

If like this, after settling this issue (assume settle), then "new" fault comes out again, can seller be held liable like this FOREVER??? Like this, all 2nd hand seller can BANKRUPT or out of business!!!
*
On contrary, i would like to point out that it is very rare to find a case like this.
In fact this is the 1st time for me, after few years being here. (im not sure about you though)
And from what i see, there havent been a 2nd hand seller that went bankrupt as you previously assumed.
Most sellers know what they are selling.
In this case, buyer CANT even claim warranty from nikon.
And it is also proven that the lens is already damaged at the 1st place.
My assumption is seller's friend is taking advantage of his Safe Trader tag in order to get rid of it despite knowing
that the warranty is not applicable anymore.

This post has been edited by shahru98: Jul 30 2012, 11:50 PM
Izwan898
post Jul 30 2012, 11:48 PM

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QUOTE(ClericKilla @ Jul 30 2012, 11:43 PM)
Sorry if it's really pissed off to you.

Well, I dont know la. But took you long to notice screws were missing, i think seller also wont so good give full refund to settle off case,

dapat duit de happy then 50 days later u came back and ask for redemption. This case dragged up to 2 weeks and im still keeping up with it.

Hope you can settle your deal with him Izwan.
*
Hmmmm, yala....really headache... shakehead.gif
MakNok
post Jul 30 2012, 11:48 PM

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QUOTE(Quantum_thinking @ Jul 30 2012, 11:36 PM)
I did not see that he have the full responsibility to follow up EVERYTHING.

Yes, to an extent of explanation etc, but there would be a limit for the responsibility part. Any excess is up to the seller to provide.

Now, since it is proven that the screws are missing, i just wonder if there is a proper reason to actually refund in full or not.

The point is, it is never being covered by personal warranty at all. Even if it is covered, it won't be that long. It is between Nikon and buyer as stated in the thread.

Imagine if seller sell something to one fellow with 3 days personal warranty, should the seller be responsible for something that is proven due to seller's fault after 1 month??

Imagine if a manufacturer have build something that have 1 year warranty,but the nature of the item like tendency to overheating that lead to auto shut down and eventually timed out after operate about 1.5 years due to the manufacturing design.  Can they be held liable?

Where is the exact ground of asking for refund in the first place? It is a faulty item as proven by now, but even new items have a time limit on such a claims.

If like this, after settling this issue (assume settle), then "new" fault comes out again, can seller be held liable like this FOREVER??? Like this, all 2nd hand seller can BANKRUPT or out of business!!!
*
Excuse me..
if seller knowingly selling "defective item" in the 1st place mean he have every real intention to "cheat".

Buyer have proof on such claim and the warranty is not valid to began with.

You want proof....given out sooo clear by buyer "proof of evidence".

Izwan898
post Jul 30 2012, 11:49 PM

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QUOTE(shahru98 @ Jul 30 2012, 11:46 PM)
On contrary, i would like to point out that it is very rare to find a case like this.
In fact this is the 1st time for me, after few years being here. (im not sure about you though)
And from what i see, there havent been a 2nd hand seller that went bankrupt as you previously assumed.
Because in this case, buyer CANT even claim warranty from nikon.
And it is also proven that the lens is already damaged at the 1st place.
My assumption is seller's friend is taking advantage of his Safe Trader tag in order to get rid of it despite knowing
the warranty is not applicable anymore.
*
Now maybe he's an accomplice or used...let him explain... nod.gif
Quantum_thinking
post Jul 30 2012, 11:49 PM

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QUOTE(Izwan898 @ Jul 30 2012, 11:41 PM)
U're really getting on my nerves....the problem is the screws were gone BEFORE I got it ok? So it's a faulty item!!
*
In the thread, i did not see there is a personal warranty in the first place. So, you are gonna held the seller for responsible everytime a new fault appear even after 3 months or 3 years?

Bro,

I am about to open a dispute thread with another seller here. I also pissed off that i am being cheated about the item i got is a used one instead of the new one, but in your case, no personal warranty being offered in the thread.

Lowyat.net trade zone guideline personal warranty requires full refund within the warranty period PROMISED.

QUOTE

PW period: The PW time is set by the seller. A usual warranty period is 1 week. The seller can provide a longer warranty period, and should state it.

Limitations: The PW does not cover any physically abused items by the buyer within the period.

Claiming after initial checking: Assume the buyer has encountered a problem with the item even if it was checked in the seller's place (in the case of COD). If it is still within the PW period, the buyer reserves the right to request a FULL refund. There should not be partial refund of the value paid by giving excuses like "transportation costs".

Izwan898
post Jul 30 2012, 11:50 PM

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QUOTE(MakNok @ Jul 30 2012, 11:48 PM)
Excuse me..
if seller knowingly selling "defective item" in the 1st place mean he have every real intention to "cheat".

Buyer have proof on such claim and the warranty is not valid to began with.

You want proof....given out sooo clear by buyer "proof of evidence".
*
Yes, the moment the first owner sent it to Nikon, the warranty already void...and he sold it to me mentioning the warranty still valid...how? shocking.gif
sengih
post Jul 30 2012, 11:51 PM

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QUOTE(Quantum_thinking @ Jul 30 2012, 11:36 PM)

Imagine if a manufacturer have build something that have 1 year warranty,but the nature of the item like tendency to overheating that lead to auto shut down and eventually timed out after operate about 1.5 years due to the manufacturing design.  Can they be held liable?

Where is the exact ground of asking for refund in the first place? It is a faulty item as proven by now, but even new items have a time limit on such a claims.

*
There is a difference between knowingly selling a defective item with the intention to deceive and not knowing. Let's wait for the seller's explanation.

Undoubtedly, the lens was already broken when it was sold. Your example is not applicable here.
Quantum_thinking
post Jul 30 2012, 11:51 PM

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QUOTE(Izwan898 @ Jul 30 2012, 11:50 PM)
Yes, the moment the first owner sent it to Nikon, the warranty already void...and he sold it to me mentioning the warranty still valid...how? shocking.gif
*
Ok forget about my comment. I missed out that fact.


Added on July 30, 2012, 11:54 pm
QUOTE(sengih @ Jul 30 2012, 11:51 PM)
There is a difference between knowingly selling a defective item with the intention to deceive and not knowing. Let's wait for the seller's explanation.

Undoubtedly, the lens was already broken when it was sold. Your example is not applicable here.
*
Now, i would like to see what kind of proof that the seller knows it is a defective unit.

Note: from the pictures in the thread, it is kinda hard to spot.



This post has been edited by Quantum_thinking: Jul 30 2012, 11:54 PM
ClericKilla
post Jul 30 2012, 11:54 PM

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Not sure how both party solve this but Quantum just came up with a solution I guess.

QUOTE
PW period: The PW time is set by the seller. A usual warranty period is 1 week. The seller can provide a longer warranty period, and should state it.

Limitations: The PW does not cover any physically abused items by the buyer within the period.

Claiming after initial checking: Assume the buyer has encountered a problem with the item even if it was checked in the seller's place (in the case of COD). If it is still within the PW period, the buyer reserves the right to request a FULL refund. There should not be partial refund of the value paid by giving excuses like "transportation costs".


If Silverfire did state then he should have refund in that time period I guess no seller will tell you PW for months...

REALLY GOOD LUCK IZWAN SETTLING THIS. My sympathy goes to you.
Izwan898
post Jul 30 2012, 11:54 PM

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QUOTE(Quantum_thinking @ Jul 30 2012, 11:51 PM)
Ok forget about my comment. I missed out that fact.


Added on July 30, 2012, 11:54 pm

Now, i would like to see what kind of proof that the seller knows it is a defective unit.

Note: from the pictures in the thread, it is kinda hard to spot.
*
It's ok bro icon_rolleyes.gif


Added on July 30, 2012, 11:55 pm
QUOTE(ClericKilla @ Jul 30 2012, 11:54 PM)
Not sure how both party solve this but Quantum just came up with a solution I guess.
If Silverfire did state then he should have refund in that time period I guess no seller will tell you PW for months...

REALLY GOOD LUCK IZWAN SETTLING THIS. My sympathy goes to you.
*
That's another case...the case now is he sold a defective item to me and trying to hide the fact that it's faulty and waiting to fail...how? icon_question.gif

This post has been edited by Izwan898: Jul 30 2012, 11:55 PM
sengih
post Jul 30 2012, 11:58 PM

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Seller can also be charged for false info - nikon warranty still valid when it is actually already expired.
shahru98
post Jul 30 2012, 11:59 PM

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QUOTE(ClericKilla @ Jul 30 2012, 11:54 PM)
Not sure how both party solve this but Quantum just came up with a solution I guess.
If Silverfire did state then he should have refund in that time period I guess no seller will tell you PW for months...

REALLY GOOD LUCK IZWAN SETTLING THIS. My sympathy goes to you.
*
TS doesnt really care about PW for God sake.

-seller sold him a damaged lens and confidently stated that the lens is still under nikon's warranty.
-TS even traced a record of previous failed attempt to claim warranty.

How about that?
Izwan898
post Jul 31 2012, 12:00 AM

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This is WHY I don't want DEMO UNIT!! Stupid people saying demo unit same with used unit...well...u're idiots...period... vmad.gif
mrkenn
post Jul 31 2012, 12:03 AM

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QUOTE(Izwan898 @ Jul 31 2012, 12:00 AM)
This is WHY I don't want DEMO UNIT!! Stupid people saying demo unit same with used unit...well...u're idiots...period... vmad.gif
*
If u still don't get reply by tomorow, u should really PM trade enforcer/mod to help u. I saw him online this afternoon when u posted earlier. And he also came online just now at night. Maybe he's thinking wad to reply u.
Izwan898
post Jul 31 2012, 12:04 AM

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QUOTE(mrkenn @ Jul 31 2012, 12:03 AM)
If u still don't get reply by tomorow, u should really PM trade enforcer/mod to help u. I saw him online this afternoon when u posted earlier. And he also came online just now at night. Maybe he's thinking wad to reply u.
*
Yeah bro...thanks ya notworthy.gif icon_rolleyes.gif
sengih
post Jul 31 2012, 12:04 AM

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Izwan, do get in touch with apis. He may be able to advise further and do something on the seller's LYN account.
Izwan898
post Jul 31 2012, 12:04 AM

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QUOTE(sengih @ Jul 31 2012, 12:04 AM)
Izwan, do get in touch with apis. He may be able to advise further and do something on the seller's LYN account.
*
Apis lua_lua? hmm.gif
mrkenn
post Jul 31 2012, 12:06 AM

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QUOTE(Izwan898 @ Jul 31 2012, 12:04 AM)
Apis lua_lua?  hmm.gif
*
YES smile.gif
Quantum_thinking
post Jul 31 2012, 12:07 AM

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QUOTE(ClericKilla @ Jul 30 2012, 11:54 PM)
Not sure how both party solve this but Quantum just came up with a solution I guess.
If Silverfire did state then he should have refund in that time period I guess no seller will tell you PW for months...

REALLY GOOD LUCK IZWAN SETTLING THIS. My sympathy goes to you.
*
That is applicable IF the official warranty still valid. Now it is said that the warranty is already void beforehand and the buyer bought the item due to the misleading advertisement, it is another story.

I usually tell my customer within 3 days come back to me if any defect is found to ascertain that the defect so that i can refund or reach a settlement. After that it is official warranty that protect the user.

Now, it is up to them to proof that silverfire KNOWS that it is faulty unit before selling. I also doubt he would do that if he know in the first place.

this is the potential issue i am trying to solve. Trading with too many subjects for the 2nd hand stuff. It is a challenge to check everything and mistake or overlook can happen in the first place.

Apis lua_lua also don't know?

This post has been edited by Quantum_thinking: Jul 31 2012, 12:08 AM
Silverfire
post Jul 31 2012, 01:32 AM

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QUOTE(mrkenn @ Jul 31 2012, 12:03 AM)
If u still don't get reply by tomorow, u should really PM trade enforcer/mod to help u. I saw him online this afternoon when u posted earlier. And he also came online just now at night. Maybe he's thinking wad to reply u.
*

Me being online doesn't mean I'm obligated to give an answer to whatever accusations that are made against me. On the contrary, according to forum rules, I'm given a grace period of 1 week to provide an answer to any question given. Having said that, I will give my answer and asks a few or maybe just a question 6 days later. Cheerio!

P/S moderators and trade enforcers have already been notified

This post has been edited by Silverfire: Jul 31 2012, 01:33 AM
mrkenn
post Jul 31 2012, 01:55 AM

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QUOTE(Silverfire @ Jul 31 2012, 01:32 AM)
Me being online doesn't mean I'm obligated to give an answer to whatever accusations that are made against me. On the contrary, according to forum rules, I'm given a grace period of 1 week to provide an answer to any question given. Having said that, I will give my answer and asks a few or maybe just a question 6 days later. Cheerio!

P/S moderators and trade enforcers have already been notified
*
Keng rclxms.gif notworthy.gif
alibaba12
post Jul 31 2012, 06:58 AM

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From the first seller want to cheat...demo unit said used unit..then the biggest cheating is seller provide wrong warranty info..FULL REFUND....and strip off his safe trader ....shame on u seller...
MakNok
post Jul 31 2012, 09:20 AM

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QUOTE(Silverfire @ Jul 31 2012, 01:32 AM)
Me being online doesn't mean I'm obligated to give an answer to whatever accusations that are made against me. On the contrary, according to forum rules, I'm given a grace period of 1 week to provide an answer to any question given. Having said that, I will give my answer and asks a few or maybe just a question 6 days later. Cheerio!

P/S moderators and trade enforcers have already been notified
*
Yeah,
fail to notice that the warranty stated in your Sales Thread is VOID to begin with.

THis type pf attitude means YOU intend to cheat in the 1st place.

Apis_LuaLua...Please take notice of this.
This Seller is just too much.

vmad.gif

This post has been edited by MakNok: Jul 31 2012, 12:14 PM
shahru98
post Jul 31 2012, 12:21 PM

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QUOTE(MakNok @ Jul 31 2012, 09:20 AM)
Yeah,
fail to notice that the warranty stated in your Sales Thread is VIOD to begin with.

THis type pf attitude means YOU intend to cheat in the 1st place.

Apis_LuaLua...Please take notice of this.
This Seller is just too much.

vmad.gif
*
This problem involves 3 party
1. Seller's friend that probably cheated at the 1st place
2. Seller, which is from my point of view is unable to accept the situation + a little bit of arrogance + SAFE TRADER
3. Buyer, who was sold on false information. EG: warranty.

Perhaps the seller is overprotective of his friend,
or he also didnt fully check the lens and bought from his
friend in order to make profit here (then refuses to admit that he was careless too),
Or he knew the lens was broken but decided to sell it anyway.

Nikon definitely proved that the lens was already damaged before it was sold, and the lens wasnt repaired.
What to do now? Seller's friend probably the one that knew everything right from the start.
So they should deal with him/her 1st to get further explanations.

Complicated.
Axell
post Jul 31 2012, 12:26 PM

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» Click to show Spoiler - click again to hide... «

Glad to about this news and stand at the right side rclxms.gif

QUOTE(Silverfire @ Jul 31 2012, 01:32 AM)
Me being online doesn't mean I'm obligated to give an answer to whatever accusations that are made against me. On the contrary, according to forum rules, I'm given a grace period of 1 week to provide an answer to any question given. Having said that, I will give my answer and asks a few or maybe just a question 6 days later. Cheerio!

P/S moderators and trade enforcers have already been notified
*
When no evidence from TS you didn't take long time to reply. But now when there is evidence, you take long time to reply. I thought you prepare for this since you did nothing wrong lol doh.gif Well the safe trader tag need to be take down
kazibul
post Jul 31 2012, 12:35 PM

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QUOTE(Axell @ Jul 31 2012, 12:26 PM)
Glad to about this news and stand at the right side  rclxms.gif
When no evidence from TS you didn't take long time to reply. But now when there is evidence, you take long time to reply. I thought you prepare for this since you did nothing wrong lol  doh.gif Well the safe trader tag need to be take down
*
Fully refund or give the seller dispute la..feel sorry for buyer...
Silverfire
post Jul 31 2012, 12:35 PM

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QUOTE(Axell @ Jul 31 2012, 12:26 PM)
» Click to show Spoiler - click again to hide... «

Glad to about this news and stand at the right side  rclxms.gif
When no evidence from TS you didn't take long time to reply. But now when there is evidence, you take long time to reply. I thought you prepare for this since you did nothing wrong lol  doh.gif Well the safe trader tag need to be take down
*
Well, it'd be interesting to see what others say(provided they have all read properly). I already have my answer and question on the ready but like I said, I will state them 6 days after.

Feel discontent with my attitude? Well, I'm not gonna make any baseless accusations here. You'll know it yourself.
seyuripa
post Jul 31 2012, 12:39 PM

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QUOTE(Silverfire @ Jul 31 2012, 01:32 AM)
Me being online doesn't mean I'm obligated to give an answer to whatever accusations that are made against me. On the contrary, according to forum rules, I'm given a grace period of 1 week to provide an answer to any question given. Having said that, I will give my answer and asks a few or maybe just a question 6 days later. Cheerio!

P/S moderators and trade enforcers have already been notified
*
What an attitude from a safe trader to solve his dispute, it just like dragging the case better than solving it ASAP.




Izwan898
post Jul 31 2012, 01:21 PM

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He's trying to buy time and dragging this case...not sure for what...but yes he's an arrogant little blue hair boy...zzzzz
MakNok
post Jul 31 2012, 01:54 PM

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QUOTE(Silverfire @ Jul 31 2012, 12:35 PM)
Well, it'd be interesting to see what others say(provided they have all read properly). I already have my answer and question on the ready but like I said, I will state them 6 days after.

Feel discontent with my attitude? Well, I'm not gonna make any baseless accusations here. You'll know it yourself.
*
Look here:

Buyer purchases based on warranty which is 7 month as per your Sales Thread.
I am sure if he face some problem, he rather deal direct with Nikon itself.



Caveat:

The problem now is the that "nikon lens" got "history" at Nikon Center itself as proven by buyer.

Obviously,
Seller is trying to sell a "badly mangled" item which look "awesome" on the outside.

Maybe Seller don't know about the "history" on the "sick Nikon lenses" as well as his friend could have hide the fact from him.
It could be that seller friend also take advantage of him since he know that our seller here have "vip" SafeTrader status in lowyat which will enhance the chance of selling it.

BUT that doesn't absolved his GUILT as he is a Trader 1st and foremost.


If Seller still doesn;t want to solve the matter,

I am sure with the police report/letter from NIkon and printout of Buyer Sales Trades here...
Seller should file to Consumer Tribunal online.

Escalate to Police as well it is is blatantly cheating case with the supporting document.

Remember Silverfire,
once police report is make aginst you,
you are obliged to attend an interview

it is not nice to hangout drinking coffee at police interview room.

i have experience it before while helping out to bail my friend, ended up like going clubbing all night long until wee hour in the morning.


This post has been edited by MakNok: Jul 31 2012, 01:58 PM
hanissyazwan
post Jul 31 2012, 02:07 PM

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QUOTE(shahru98 @ Jul 31 2012, 12:21 PM)
This problem involves 3 party
1. Seller's friend that probably cheated at the 1st place
2. Seller, which is from my point of view is unable to accept the situation + a little bit of arrogance + SAFE TRADER
3. Buyer, who was sold on false information. EG: warranty.

Perhaps the seller is overprotective of his friend,
or he also didnt fully check the lens and bought from his
friend in order to make profit here (then refuses to admit that he was careless too),
Or he knew the lens was broken but decided to sell it anyway.

Nikon definitely proved that the lens was already damaged before it was sold, and the lens wasnt repaired.
What to do now? Seller's friend probably the one that knew everything right from the start.
So they should deal with him/her 1st to get further explanations.

Complicated.
*
nothing complicated as this deal is between seller and buyer only.
there is no end if seller telling he buy/selling from his friend.and his friends buy from his another friends and his another friends drag other another friends and so on.
whatever it is. seller must make full refund as lens is damaged from first place.
Nikon definitely proved that the lens was already damaged before it was sold, and the lens wasnt repaired. but seller advertized the item condition is awesome and still got warranty from nikkon although it is not
What to do now? full refund
Izwan898
post Jul 31 2012, 02:17 PM

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It is very clear now why he didn't post the back photo of the lens in the first place...it' bcoz he already knew the missing screws problem...he's an accomplice all along...
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post Jul 31 2012, 02:55 PM

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QUOTE(Izwan898 @ Jul 31 2012, 01:21 PM)
He's trying to buy time and dragging this case...not sure for what...but yes he's an arrogant little blue hair boy...zzzzz
*
And what are you? As long as you're being less courteous, I have no reason to talk to you like a human being.
Quantum_thinking
post Jul 31 2012, 03:04 PM

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QUOTE(Silverfire @ Jul 31 2012, 02:55 PM)
And what are you? As long as you're being less courteous, I have no reason to talk to you like a human being.
*
Bro,

Please be reminded that there are trader also lose the safe trader tag due to the behaviour as well.

Right now, since people have present their proof, you should consider doing the right action. i know some of their comments are not "friendly"(i do not want to use more harder words), but what your posting now shows that you are not serious in getting this issue resolve as soon as possible.

It is understood that you may need time to investigate issues. I also being grilled by customer (until i was kinda upset feeling wanted to pouch him, but i did not do so.) when i do something wrong, but issue is resolve with me footing 80% of the unit sales figure as a compensation. Case solved after that.

Do remember mods and other people are looking at what you are posting now.

This post has been edited by Quantum_thinking: Jul 31 2012, 03:10 PM
Izwan898
post Jul 31 2012, 03:34 PM

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QUOTE(Silverfire @ Jul 31 2012, 02:55 PM)
And what are you? As long as you're being less courteous, I have no reason to talk to you like a human being.
*
I demand FULL REFUND from u boy. Before 7th July or I will make a new report and we will see your luck from there. Wasting my time only.
Silverfire
post Jul 31 2012, 03:35 PM

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QUOTE(Quantum_thinking @ Jul 31 2012, 03:04 PM)
Bro,

Please be reminded that there are trader also lose the safe trader tag due to the behaviour as well.

Right now, since people have present their proof, you should consider doing the right action. i know some of their comments are not "friendly"(i do not want to use more harder words), but what your posting now shows that you are not serious in getting this issue resolve as soon as possible.

It is understood that you may need time to investigate issues. I also being grilled by customer (until i was kinda upset feeling wanted to pouch him, but i did not do so.) when i do something wrong, but issue is resolve with me footing 80% of the unit sales figure as a compensation. Case solved after that.

Do remember mods and other people are looking at what you are posting now.
*

Now, I have already used less instigating words to describe how some people are acting. First owner of the lens has already been notified. Like I said, 6 days after. I already have my answer and question for now but it doesn't seem wise to give any statements before things can be further clarified.

It seems that readers are missing a crucial point from the previous quotation, I'm not sure if anyone has noticed but I believe 6 days is a long time for people to go through the posted material more than once.

I have already extended every courtesy but it just seems the guy just doesn't appreciate it and starts calling names and making personal attacks.

This post has been edited by Silverfire: Jul 31 2012, 03:39 PM
Silverfire
post Jul 31 2012, 03:36 PM

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QUOTE(Izwan898 @ Jul 31 2012, 03:34 PM)
I demand FULL REFUND from u boy. Before 7th July or I will make a new report and we will see your luck from there. Wasting my time only.
*

The same can be said for you. Cheers.
Izwan898
post Jul 31 2012, 03:42 PM

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QUOTE(Silverfire @ Jul 31 2012, 03:35 PM)
Now, I have already used less instigating words to describe how some people are acting. First owner of the lens has already been notified. Like I said, 6 days after. I already have my answer and question for now but it doesn't seem wise to give any statements before things can be further clarified.

It seems that readers are missing a crucial point from the previous quotation, I'm not sure if anyone has noticed but I believe 6 days is a long time for people to go through the posted material more than once.

I have already extended every courtesy but it just seems the guy just doesn't appreciate it and starts calling names and making personal attacks.
*
Wow u need 6 days to post? When it's my turn u keep pushing and call your friends to pressure me here? Why need 6 days if u're truly innocent? Post it now lah!
qazhang
post Jul 31 2012, 03:43 PM

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QUOTE(Izwan898 @ Jul 30 2012, 11:50 PM)
Yes, the moment the first owner sent it to Nikon, the warranty already void...and he sold it to me mentioning the warranty still valid...how? shocking.gif
*
based on this fact, if he had induced you to buy the product, you could sue him for misrepresenting and get compensated for the loss.
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post Jul 31 2012, 03:45 PM

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QUOTE(Izwan898 @ Jul 31 2012, 03:42 PM)
Wow u need 6 days to post? When it's my turn u keep pushing and call your friends to pressure me here? Why need 6 days if u're truly innocent? Post it now lah!
*

Wow, uh.. So now innocent forumers who reads this thread but doesn't support you makes them my friend? Well said.

As Quantum_thinking and shahru98 so kindly pointed out, investigation from my side takes time as well. At least I give a time frame.
Izwan898
post Jul 31 2012, 03:49 PM

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QUOTE(Silverfire @ Jul 31 2012, 03:45 PM)
Wow, uh.. So now innocent forumers who reads this thread but doesn't support you makes them my friend? Well said.

As Quantum_thinking and shahru98 so kindly pointed out, investigation from my side takes time as well. At least I give a time frame.
*
Lol! Posting "well this is embarrassing" while I'm waiting for Nikon to clarify is your part in saying that u gave me a time frame?? Woooow
johnny82
post Jul 31 2012, 03:56 PM

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after reading it all i know it seems like silverfire is guilty
but to be fair i think we need to give him some time to investigate also
who knows he got con by his friend as well? after all he is a safe trader we should give him benefit of the doubt
dont think he is gonna throw it all away just cos of this .. besides i dont think he can run anywhere within this 1 week
name callings not gonna bring this anywhere
i suggest u both take a chill pill wait few days then see how to settle it
else right now its just pointless nuking of each other
even_steven
post Jul 31 2012, 04:00 PM

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Bro Izwan, I understand your frustration but maybe he is trying to investigate the issue further himself. Just dont loose your temper bro. Give him sometime to give his full answer. Somemore, this is Ramadhan yo, patience will be rewarded nicely.

And to Silverfire, I know that you are under a lot of pressure due to this, but it is in no way entitle you to answer query like a jerk. If you need more time, do please explain the reason why, and not just saying that you need 6 days and will answer only after that time. That is really bad attitude. And don't take this lightly, if TS report this to the police, that will be a permanent record for you. Furthermore, you are still a student, would you like to jeopardize your future just because something like this?

I do hope that you both can resolve this issue peacefully. And Silverfire, if you made a mistake, man up and admit it. Everyone make mistakes. Yes, it might cost you a few hundred ringgit, but what is that compared to your reputation? Best of luck to the both of you.
Izwan898
post Jul 31 2012, 04:01 PM

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QUOTE(johnny82 @ Jul 31 2012, 03:56 PM)
after reading it all i know it seems like silverfire is guilty
but to be fair i think we need to give him some time to investigate also
who knows he got con by his friend as well? after all he is a safe trader we should give him benefit of the doubt
dont think he is gonna throw it all away just cos of this .. besides i dont think he can run anywhere within this 1 week
name callings not gonna bring this anywhere
i suggest u both take a chill pill wait few days then see how to settle it
else right now its just pointless nuking of each other
*
Yeah agree with u...chill chill...thanks bro


Added on July 31, 2012, 4:07 pm
QUOTE(even_steven @ Jul 31 2012, 04:00 PM)
Bro Izwan, I understand your frustration but maybe he is trying to investigate the issue further himself. Just dont loose your temper bro. Give him sometime to give his full answer. Somemore, this is Ramadhan yo, patience will be rewarded nicely.

And to Silverfire, I know that you are under a lot of pressure due to this, but it is in no way entitle you to answer query like a jerk. If you need more time, do please explain the reason why, and not just saying that you need 6 days and will answer only after that time. That is really bad attitude. And don't take this lightly, if TS report this to the police, that will be a permanent record for you. Furthermore, you are still a student, would you like to jeopardize your future just because something like this?

I do hope that you both can resolve this issue peacefully. And Silverfire, if you made a mistake, man up and admit it. Everyone make mistakes. Yes, it might cost you a few hundred ringgit, but what is that compared to your reputation? Best of luck to the both of you.
*
Nice explaination there bro...respect u...patience is virtue...ramadhan summore...thanks there!

This post has been edited by Izwan898: Jul 31 2012, 04:07 PM
kazibul
post Jul 31 2012, 04:56 PM

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QUOTE(Silverfire @ Jul 28 2012, 02:15 AM)
Well, this is embarrassing.
*
not yet bro..rite now who feel embarrass....? if this happen to me no i want refund asap..if not immediately police report..

This post has been edited by kazibul: Jul 31 2012, 04:58 PM
MakNok
post Jul 31 2012, 05:11 PM

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QUOTE(Silverfire @ Jul 31 2012, 03:45 PM)
Wow, uh.. So now innocent forumers who reads this thread but doesn't support you makes them my friend? Well said.

As Quantum_thinking and shahru98 so kindly pointed out, investigation from my side takes time as well. At least I give a time frame.
*
why the need for investigation?

As proven by "buyer",
the "Nikon len" have been "ICU" before at same service center with same serial number.

So it have been proven so clearly that the 'Nikon len" is defective for a start.

Unfortunately, i am not sure what really transpired between you and the original owner.
Even if he cheated you by camouflaging the defects when you "buy" from him, in reality have nothing to do with current seller.

You want prove, our kind buyer have done that.

So by right, you should REFUND without any doubt.

So what, if you managed to get the Original Owner to refund you in (let say) in a month time,
don't tell me that you will requested our poor buyer here to wait for one month as well.

rclxub.gif

This post has been edited by MakNok: Jul 31 2012, 05:21 PM
Frostlord
post Jul 31 2012, 05:13 PM

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just my 2 cents,

referring to the pic here
http://forum.lowyat.net/index.php?showtopic=2329241&hl=

(CTRL + F, search for "reason for funding". open the spoiler just above the "reason for funding" and below "photos by the lens")

not a camera guy, but from 5 screws, 2 is missing. and so coincidentally both the missing screw is at the back part of the picture? hmm.gif
anyone will know something is wrong here. if it only need 3 screw and not 5, the screw will be distributed around, not focused on 1 section only hmm.gif
MakNok
post Jul 31 2012, 05:17 PM

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QUOTE(Frostlord @ Jul 31 2012, 05:13 PM)
just my 2 cents,

referring to the pic here
http://forum.lowyat.net/index.php?showtopic=2329241&hl=

(CTRL + F, search for "reason for funding". open the spoiler just above the "reason for funding" and below "photos by the lens")

not a camera guy, but from 5 screws, 2 is missing. and so coincidentally both the missing screw is at the back part of the picture? hmm.gif
anyone will know something is wrong here. if it only need 3 screw and not 5, the screw will be distributed around, not focused on 1 section only hmm.gif
*
if i am not mistaken...

different model lah.

kazibul
post Jul 31 2012, 05:17 PM

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QUOTE(MakNok @ Jul 31 2012, 05:11 PM)
why the need for investigation?

As proven by "buyer",
the "Nikon len" have been "ICU" before same service center with same serial number.

So it have been proven so clearly that the 'Nikon len" is defective for a start.

Unfortunately, i am not sure what really transpired between you and the original owner.
Even if he cheated you by camouflaging the defects when you "buy" from the previous Owner have nothing to do with current seller.

You want prove, our kind buyer have  done that.

So by right, you should REFUND without any doubt.

So what, if you managed to get the Original Owner to refund you in (let say) in a month time,
don't tell me that you will requested our poor buyer here to wait for one month as well.

rclxub.gif
*
absolutely rite..fully refund to buyer ....problem between u and ur friend no need to drag the buyer involve...
MakNok
post Jul 31 2012, 05:22 PM

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QUOTE(kazibul @ Jul 31 2012, 05:17 PM)
absolutely rite..fully refund to buyer ....problem between u and ur friend no need to drag the buyer involve...
*
yeah..Short and simple.

Refund!!! mad.gif
kripkorn
post Jul 31 2012, 05:28 PM

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QUOTE(MakNok @ Jul 31 2012, 05:22 PM)
yeah..Short and simple.

Refund!!! mad.gif
*
maybe he need some time to find money to refund. give some timela.
Frostlord
post Jul 31 2012, 05:33 PM

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QUOTE(MakNok @ Jul 31 2012, 05:17 PM)
if i am not mistaken...

different model lah.
*
wow. so the buyer sell item A, but post item B picture instead?

this is getting bad

next time i sell my old saga (19xx), i post new saga pic (20xx) brows.gif
sai86
post Jul 31 2012, 05:46 PM

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QUOTE(Frostlord @ Jul 31 2012, 05:33 PM)
wow. so the buyer sell item A, but post item B picture instead?

this is getting bad

next time i sell my old saga (19xx), i post new saga pic (20xx) brows.gif
*
lol. don't think some1 dumb enough not to differentiate between these 2 saga laugh.gif

IMO, seller should refund to TS asap and settle his side with his friend personally. no point dragging this as TS is a victim of misinform of product condition (fraud).
On the buyer, do not simply help your friend to sell things in LYN. if so, know what you are selling on behalf of your friend as we deal with you (the seller) directly and not 3rd party.

Selamat Berbuka Puasa btw. later guys. GLHF and eat full to TS biggrin.gif
mrkenn
post Jul 31 2012, 05:48 PM

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If he wants six days, then give him six days. After six days there's no excuses anymore. I guess that's all u can do TS.

And yes, u should personally contact apis_lualua for assistance.

This post has been edited by mrkenn: Jul 31 2012, 06:20 PM
Frostlord
post Jul 31 2012, 06:19 PM

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QUOTE(Izwan898 @ Jul 31 2012, 01:21 PM)
He's trying to buy time and dragging this case...not sure for what...but yes he's an arrogant little blue hair boy...zzzzz
*
buying time tactic. delay delay delay, then say after xxx months only got "insert damage here"


btw silverfire, you sold the item with the following description
1) condition : awesome


the condition of this item is definitely not awesome
metsatsu
post Jul 31 2012, 07:37 PM

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QUOTE(Frostlord @ Jul 31 2012, 05:33 PM)
wow. so the buyer sell item A, but post item B picture instead?

this is getting bad

next time i sell my old saga (19xx), i post new saga pic (20xx) brows.gif
*
Dude, read the sales thread carefully la. those are the pics taken with the 50mm 1.4D lens
Axell
post Jul 31 2012, 08:46 PM

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NOW only you notified to the first owner that is your friend? rclxms.gif You should do it EARLIER as I also mentioned it to you before, to check with your friend since you got the item from him. shakehead.gif

How can such person deserved for safe trader tag?
Izwan898
post Jul 31 2012, 08:50 PM

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If can settle this case faster the better...malas nak kecoh2...settle dalam ni cukup...dragging police into this matter will make it worse...give full refund, case closed.
pallmall
post Jul 31 2012, 08:54 PM

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i believe from that nikon's letter can conclude all already, why need to investigate? rclxub.gif

my side of opinion : seller already knew the defect, i mean how come the screw thread can loose out in like 1 month (i think i said it right)

no one will check that part, seller sold it and hoping buyer wont noticed it, furthermore give him no warranty, well 'safe trader' right i mean who wouldnt believe that?

just refund la...aiyoooo apa mau bikin susah2 sweat.gif

p/s : after this i wont believe any of safe trader tag anymore, best that way i think
Axell
post Jul 31 2012, 09:07 PM

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QUOTE(Izwan898 @ Jul 31 2012, 08:50 PM)
If can settle this case faster the better...malas nak kecoh2...settle dalam ni cukup...dragging police into this matter will make it worse...give full refund, case closed.
*
Yes since it is between you and the SAFE seller. Nothing to do with the first owner. I think he will give the same reason, "no money for full refund".

QUOTE(Silverfire @ Jul 16 2012, 02:48 PM)
First off, I said I got it from a friend, I didn't say I'm selling it in behalf of my friend.Do you still have the sms? Or do you want me to post them here?
*
Seller made it clear that he is not selling behalf of his friend, so why is seller try to get the first owner involve on this case? hmm.gif

To clarify about the item? rclxms.gif
Izwan898
post Aug 1 2012, 08:30 AM

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Already PMed bro Apis_LuaLua and bro metsatsu....still no reply... sad.gif
ddr3
post Aug 1 2012, 09:27 AM

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QUOTE(Izwan898 @ Aug 1 2012, 08:30 AM)
Already PMed bro Apis_LuaLua and bro metsatsu....still no reply... sad.gif
*
give them some time bro, no worries, they will help out ;D maybe they are reading the whole stuffs from page 1 till now biggrin.gif
linellux
post Aug 1 2012, 12:35 PM

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For other future comments:

1. In the sales thread, TS stated that the photo by lens which means that the photo is not the photo of the lens. It is understandable if you don't understand that simple English but please stop mentioning about the photo.
2. Before everyone keep asking TS to refund because he is at fault, are you sure that the buyer did not intentionally do anything to the lens in the one month's period just because he don't want the lens anymore and need the money. He may denied it butwho knows the truth ? However, silverfire may also be the one that knew the condition of the lens but hiding the fact that he knew about the screws.
3. A reminder to all sellers and buyers, please check your used items to make sure that the items are still in a good condition before you all engaged in any sort of trades. This is to avoid this kind of dispute in the future. We won't know who is actually the one that is correct or wrong in this situation. Furthermore, this matter occurs after a month which made everything much more worse.
4. Stop mentioning the word 'safe trader' and 'demo set'. This both words has nothing to do with this dispute at all. Safe trader doesn't mean that tag is going to be there forever. Demo set is used set. As long as it is usable, I don't see the point of mentioning it. If you want a totally VIRGIN set like TS stated earlier, get a new one then. A used set is always not a VIRGIN set no matter how many people used it. I don't blame you if you don't understand it.

5. Stop arguing and wait for Apis to settle this dispute. At this moment, both sides are possibly wrong. Someone is lying or both of them are telling the truth. Simple as that. So stop arguing and chillax a little. smile.gif
Izwan898
post Aug 1 2012, 01:14 PM

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QUOTE(linellux @ Aug 1 2012, 12:35 PM)
For other future comments:

1. In the sales thread, TS stated that the photo by lens which means that the photo is not the photo of the lens. It is understandable if you don't understand that simple English but please stop mentioning about the photo.
2. Before everyone keep asking TS to refund because he is at fault, are you sure that the buyer did not intentionally do anything to the lens in the one month's period just because he don't want the lens anymore and need the money. He may denied it butwho knows the truth ? However, silverfire may also be the one that knew the condition of the lens but hiding the fact that he knew about the screws.
3. A reminder to all sellers and buyers, please check your used items to make sure that the items are still in a good condition before you all engaged in any sort of trades. This is to avoid this kind of dispute in the future. We won't know who is actually the one that is correct or wrong in this situation. Furthermore, this matter occurs after a month which made everything much more worse.
4. Stop mentioning the word 'safe trader' and 'demo set'. This both words has nothing to do with this dispute at all. Safe trader doesn't mean that tag is going to be there forever. Demo set is used set. As long as it is usable, I don't see the point of mentioning it. If you want a totally VIRGIN set like TS stated earlier, get a new one then. A used set is always not a VIRGIN set no matter how many people used it. I don't blame you if you don't understand it.

5. Stop arguing and wait for Apis to settle this dispute. At this moment, both sides are possibly wrong. Someone is lying or both of them are telling the truth. Simple as that. So stop arguing and chillax a little.  smile.gif
*
Your comments as if those proofs from Nikon were not there.
And for the demo issue, used set (1 owner) with used set (3-4 owner) same or not? Don't act clever here la bro! U're just making things worse!!


Added on August 1, 2012, 1:19 pmNikon report clearly stated the damage done before I got it ok? U think I'm so cheapskate bringing up this case to return the lens and get my money back??? *edited comment made in rage*

This post has been edited by Izwan898: Aug 1 2012, 01:25 PM
linellux
post Aug 1 2012, 01:59 PM

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QUOTE(Izwan898 @ Aug 1 2012, 01:14 PM)
Your comments as if those proofs from Nikon were not there.
And for the demo issue, used set (1 owner) with used set (3-4 owner) same or not? Don't act clever here la bro! U're just making things worse!!


Added on August 1, 2012, 1:19 pmNikon report clearly stated the damage done before I got it ok? U think I'm so cheapskate bringing up this case to return the lens and get my money back??? *edited comment made in rage*
*
Why so rage my friend? I did not say that you are wrong. I am saying that some cases are like that where users intentionally spoiled their things to get back their money since they do not want the item anymore and need the money. Furthermore, I state clearly that you MIGHT be wrong and silverfire also MIGHT be the one that should be responsible. Plus my comment is not directed to you. It is directed to other forumers that want to comment on this thread to think carefully before blaming it all on either you or silverfire. If you did nothing wrong, there is no point raging on my comment which I said you MIGHT be wrong and if you are not wrong, why rage? Always make the wiser step. If you don't like my comment, then you can always choose to ignore it. Learn to control your temper smile.gif
Izwan898
post Aug 1 2012, 03:30 PM

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QUOTE(linellux @ Aug 1 2012, 01:59 PM)
Why so rage my friend? I did not say that you are wrong. I am saying that some cases are like that where users intentionally spoiled their things to get back their money since they do not want the item anymore and need the money. Furthermore,  I state clearly that you MIGHT be wrong and silverfire also MIGHT be the one that should be responsible. Plus my comment is not directed to you. It is directed to other forumers that want to comment on this thread to think carefully before blaming it all on either you or silverfire. If you did nothing wrong, there is no point raging on my comment which I said you MIGHT be wrong and if you are not wrong, why rage? Always make the wiser step. If you don't like my comment, then you can always choose to ignore it. Learn to control your temper  smile.gif
*
Sorry lah bro...I thought u're saying I did anything to that lens till it broken down and bring up this case to get back my money...haiz...ramadhan month have to be patience more...so sorry... notworthy.gif
Izwan898
post Aug 1 2012, 03:39 PM

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QUOTE(Ua46es8000 @ Aug 1 2012, 03:35 PM)
sorry if i interrupted but can u check with the previous technician if whether or not screws were missing when they repaired the lens back then?
usually technicians keep this remark in case customer say item is not the same as when they send it in.
*
You can see from the first owner repair report, it stated missing screws...yes the screws were already missing before silverfire send it to me...
Interlude
post Aug 1 2012, 03:43 PM

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So now how ? No action taken ? Obviously seller selling this with 2 missing screws . Either he didn't know or dont wanna know or trying his luck. Safe trade ? Hurm...
linellux
post Aug 1 2012, 03:44 PM

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QUOTE(Izwan898 @ Aug 1 2012, 03:30 PM)
Sorry lah bro...I thought u're saying I did anything to that lens till it broken down and bring up this case to get back my money...haiz...ramadhan month have to be patience more...so sorry... notworthy.gif
*
Relax bro. I no angry. Understand your feelings. Just want other forumers to stop blaming either you or silverfire before Apis clear the dispute. Patient notworthy.gif
MakNok
post Aug 1 2012, 04:40 PM

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QUOTE(linellux @ Aug 1 2012, 12:35 PM)
For other future comments:

1. In the sales thread, TS stated that the photo by lens which means that the photo is not the photo of the lens. It is understandable if you don't understand that simple English but please stop mentioning about the photo.
2. Before everyone keep asking TS to refund because he is at fault, are you sure that the buyer did not intentionally do anything to the lens in the one month's period just because he don't want the lens anymore and need the money. He may denied it butwho knows the truth ? However, silverfire may also be the one that knew the condition of the lens but hiding the fact that he knew about the screws.
3. A reminder to all sellers and buyers, please check your used items to make sure that the items are still in a good condition before you all engaged in any sort of trades. This is to avoid this kind of dispute in the future. We won't know who is actually the one that is correct or wrong in this situation. Furthermore, this matter occurs after a month which made everything much more worse.
4. Stop mentioning the word 'safe trader' and 'demo set'. This both words has nothing to do with this dispute at all. Safe trader doesn't mean that tag is going to be there forever. Demo set is used set. As long as it is usable, I don't see the point of mentioning it. If you want a totally VIRGIN set like TS stated earlier, get a new one then. A used set is always not a VIRGIN set no matter how many people used it. I don't blame you if you don't understand it.

5. Stop arguing and wait for Apis to settle this dispute. At this moment, both sides are possibly wrong. Someone is lying or both of them are telling the truth. Simple as that. So stop arguing and chillax a little.  smile.gif
*
yo bro,
your comments here is inappropriate.

as proven by buyer with diagnostic from NIkon when the original owner send in for repair.
"missing screws...faulty parts" as per Nikon quotation.

Current buyer send in.....same diagnostic and same PRICE quotation from Nikon.

MEANS it is faulty LENS in the 1st place.

This is definitely not the RIGHT comment
"are you sure that the buyer did not intentionally do anything to the lens in the one month's period just because he don't want the lens anymore and need the money. He may denied it butwho knows the truth "

doh.gif


Added on August 1, 2012, 4:42 pm
QUOTE(Ua46es8000 @ Aug 1 2012, 03:35 PM)
sorry if i interrupted but can u check with the previous technician if whether or not screws were missing when they repaired the lens back then?
usually technicians keep this remark in case customer say item is not the same as when they send it in.
*
there is a serial number for each Nikon lens when sending in for checking.
It is a normal practice to identify who is the owner.


This post has been edited by MakNok: Aug 1 2012, 04:42 PM
Izwan898
post Aug 1 2012, 04:50 PM

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QUOTE(MakNok @ Aug 1 2012, 04:40 PM)
yo bro,
your comments here is inappropriate.

as proven by buyer with diagnostic from NIkon when the original owner send in for repair.
"missing screws...faulty parts" as per Nikon quotation.

Current buyer send in.....same diagnostic and same PRICE quotation from Nikon.

MEANS it is faulty LENS in the 1st place.

This is definitely not the RIGHT comment 
"are you sure that the buyer did not intentionally do anything to the lens in the one month's period just because he don't want the lens anymore and need the money. He may denied it butwho knows the truth "

doh.gif


Added on August 1, 2012, 4:42 pm
there is a serial number for each Nikon lens when sending in for checking.
It is a normal practice to identify who is the owner.
*
Yes...

"are you sure that the buyer did not intentionally do anything to the lens in the one month's period just because he don't want the lens anymore and need the money. He may denied it butwho knows the truth "

These words really hurt...that's why I'm so mad last time...haiz... sweat.gif
yuyuyu
post Aug 1 2012, 06:19 PM

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QUOTE(linellux @ Aug 1 2012, 12:35 PM)
For other future comments:

1. In the sales thread, TS stated that the photo by lens which means that the photo is not the photo of the lens. It is understandable if you don't understand that simple English but please stop mentioning about the photo.
2. Before everyone keep asking TS to refund because he is at fault, are you sure that the buyer did not intentionally do anything to the lens in the one month's period just because he don't want the lens anymore and need the money. He may denied it butwho knows the truth ? However, silverfire may also be the one that knew the condition of the lens but hiding the fact that he knew about the screws.
3. A reminder to all sellers and buyers, please check your used items to make sure that the items are still in a good condition before you all engaged in any sort of trades. This is to avoid this kind of dispute in the future. We won't know who is actually the one that is correct or wrong in this situation. Furthermore, this matter occurs after a month which made everything much more worse.
4. Stop mentioning the word 'safe trader' and 'demo set'. This both words has nothing to do with this dispute at all. Safe trader doesn't mean that tag is going to be there forever. Demo set is used set. As long as it is usable, I don't see the point of mentioning it. If you want a totally VIRGIN set like TS stated earlier, get a new one then. A used set is always not a VIRGIN set no matter how many people used it. I don't blame you if you don't understand it.

5. Stop arguing and wait for Apis to settle this dispute. At this moment, both sides are possibly wrong. Someone is lying or both of them are telling the truth. Simple as that. So stop arguing and chillax a little.  smile.gif
*
For other future comments: Please dont be like this guy. Go understand whats the dispute is all about, progress that had been made, evidence put up. Seriously, your comment will looks okay 10pages back, but now there is this information from Nikon, isnt the truth very much there now?
kazibul
post Aug 1 2012, 08:51 PM

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QUOTE(linellux @ Aug 1 2012, 12:35 PM)
For other future comments:

1. In the sales thread, TS stated that the photo by lens which means that the photo is not the photo of the lens. It is understandable if you don't understand that simple English but please stop mentioning about the photo.
2. Before everyone keep asking TS to refund because he is at fault, are you sure that the buyer did not intentionally do anything to the lens in the one month's period just because he don't want the lens anymore and need the money. He may denied it butwho knows the truth ? However, silverfire may also be the one that knew the condition of the lens but hiding the fact that he knew about the screws.
3. A reminder to all sellers and buyers, please check your used items to make sure that the items are still in a good condition before you all engaged in any sort of trades. This is to avoid this kind of dispute in the future. We won't know who is actually the one that is correct or wrong in this situation. Furthermore, this matter occurs after a month which made everything much more worse.
4. Stop mentioning the word 'safe trader' and 'demo set'. This both words has nothing to do with this dispute at all. Safe trader doesn't mean that tag is going to be there forever. Demo set is used set. As long as it is usable, I don't see the point of mentioning it. If you want a totally VIRGIN set like TS stated earlier, get a new one then. A used set is always not a VIRGIN set no matter how many people used it. I don't blame you if you don't understand it.

5. Stop arguing and wait for Apis to settle this dispute. At this moment, both sides are possibly wrong. Someone is lying or both of them are telling the truth. Simple as that. So stop arguing and chillax a little.  smile.gif
*
worst comment and suggestion i read in this topic... doh.gif doh.gif
yuyuyu
post Aug 1 2012, 09:56 PM

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We dont need Apis (no disrespect) to come and settle. We as viewer, upon understanding the whole story, give our opinions and comments. Nobody can force anyone refund etc. THAT IS THE WHOLE POINT of having dispute thread? (otherwise make it private and lock it pls)

See the rules below

1. The moderators are not here to resolve your disputes, neither are they here to help you out. This subforum is for you to resolve your disputes in an organised and easy to follow manner.



Silverfire
post Aug 2 2012, 12:08 AM

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QUOTE(Izwan898 @ Jul 28 2012, 11:19 AM)
» Click to show Spoiler - click again to hide... «

*

Just one question for now: Why is there no name on the previous repair quotation?
kazibul
post Aug 2 2012, 12:53 AM

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QUOTE(Silverfire @ Aug 2 2012, 12:08 AM)
Just one question for now: Why is there no name on the previous repair quotation?
*
nikon policy not to expose personal data and address to 3rd party i guess?
Interlude
post Aug 2 2012, 04:23 AM

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Don't be putar alam la seller. Just refund. Case closed
Izwan898
post Aug 2 2012, 04:52 AM

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They cannot expose personal informations to 3rd party. Their company policy. Its sufficient for this case that it says the screws were missing from the beginning. Don't try to find a loop hole here. If u don't have good reasons, don't post. Yes I'm talking to u silverfire smurf boy. Full refund. Cakap banyak xguna.
genbat2003
post Aug 2 2012, 05:57 AM

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QUOTE(Silverfire @ Aug 2 2012, 12:08 AM)
Just one question for now: Why is there no name on the previous repair quotation?
*
I dont see a valid reason why u need to know the name? What is important is the SERIAL NUMBER.

Obviously people want to know the serial number instead of owner name.


x.z
post Aug 2 2012, 06:11 AM

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QUOTE(Izwan898 @ Aug 2 2012, 04:52 AM)
They cannot expose personal informations to 3rd party. Their company policy. Its sufficient for this case that it says the screws were missing from the beginning. Don't try to find a loop hole here. If u don't have good reasons, don't post. Yes I'm talking to u silverfire smurf boy. Full refund. Cakap banyak xguna.
*
Bro, you must update your siggy to Conned by a "stuck up, arrogant, over-the-top safe trader".
Your current one is an utter understatement.
kazibul
post Aug 2 2012, 08:04 AM

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QUOTE(Silverfire @ Aug 2 2012, 12:08 AM)
Just one question for now: Why is there no name on the previous repair quotation?
*
Bro Izwan..plz make a police report..reason above show how silverfire totally dun want to refund...using a stupid reason above show how desperate silverfire to save himself from refund.....come on silvefire..plz find more strong reason..u need six days rite and come out with stupid question above? huhuhu
Silverfire
post Aug 2 2012, 09:37 AM

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QUOTE(Izwan898 @ Aug 2 2012, 04:52 AM)
They cannot expose personal informations to 3rd party. Their company policy. Its sufficient for this case that it says the screws were missing from the beginning. Don't try to find a loop hole here. If u don't have good reasons, don't post. Yes I'm talking to u silverfire smurf boy. Full refund. Cakap banyak xguna.
*

Another question: How do you prove that is the same lens I've sold you?

From the way you're acting, you're nothing but a hydra and snake. For all I know you're using another lens to frame me for this. If you report me, I will report you for defamation and fraud.

Cakap banyak memang tak guna, kau yang cakap terlampau banyak di sini.

This post has been edited by Silverfire: Aug 2 2012, 09:40 AM
fgt
post Aug 2 2012, 09:40 AM

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QUOTE(Silverfire @ Aug 2 2012, 09:37 AM)
Another question: How do you prove that is the same lens I've sold you?

From the way you're acting, you're nothing but a hydra and snake. For all I know you're using another lens to frame me for this. If you report me, I will report you for defamation and fraud.
*
Answer: Serial number. doh.gif doh.gif doh.gif

Izwan, just go ahead and make the report.
Silverfire
post Aug 2 2012, 09:41 AM

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QUOTE(fgt @ Aug 2 2012, 09:40 AM)
Answer: Serial number.  doh.gif  doh.gif  doh.gif

Izwan, just go ahead and make the report.
*

Use your brain and think dude, the serial number of the lens was never confirmed from the start. Heck he could've used another lens from the start to frame me. Gosh. If people can actually read, TS has ignored so many crucial questions regarding the lens with inconsistent claims, like a hydra, to frame me for it.

This post has been edited by Silverfire: Aug 2 2012, 09:42 AM
Silverfire
post Aug 2 2012, 09:44 AM

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QUOTE(Silverfire @ Aug 2 2012, 09:41 AM)
Use your brain and think dude, the serial number of the lens was never confirmed from the start. Heck he could've used another lens from the start to frame me. Gosh. If people can actually read, TS has ignored so many crucial questions regarding the lens with inconsistent claims, like a hydra, to frame me for it.
*

Oh and not just questions asked by me, but also by a few forumers who know cameras. Not by some people who doesn't even read properly or couldn't understand simple English.
fgt
post Aug 2 2012, 09:48 AM

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QUOTE(Silverfire @ Aug 2 2012, 09:41 AM)
Use your brain and think dude, the serial number of the lens was never confirmed from the start. Heck he could've used another lens from the start to frame me. Gosh. If people can actually read, TS has ignored so many crucial questions regarding the lens with inconsistent claims, like a hydra, to frame me for it.
*
I put my brain to perfect use unlike you. Once report a formal investigation is initiated, Nikon will be obliged to provide the information that they have withhold to the police and they will go from there. So the name on that sheet might be your friend or heck it might even be you. That's why making the report is crucial in solving this case.

You should use your brain to settle this before it involves court etc. The hassle is not worth it for a few hundred bucks.

This post has been edited by fgt: Aug 2 2012, 09:50 AM
Silverfire
post Aug 2 2012, 09:51 AM

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QUOTE(fgt @ Aug 2 2012, 09:48 AM)
I put my brain to perfect use unlike you. Once report a formal investigation is initiated, Nikon will be obliged to provide the information that they have withhold to the police and they will go from there. So the name on that sheet might be your friend or heck it might even be you. That's why making the report is crucial in solving this case.
*

Then he should simply make a report, and when it comes back with nothing, I demand a public apology from Izwan. Along with that apology he will have to go back to tell police to tell them his mistake else I would report him for defamation and attempt of fraud.
Silverfire
post Aug 2 2012, 09:54 AM

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QUOTE(fgt @ Aug 2 2012, 09:48 AM)
I put my brain to perfect use unlike you. Once report a formal investigation is initiated, Nikon will be obliged to provide the information that they have withhold to the police and they will go from there. So the name on that sheet might be your friend or heck it might even be you. That's why making the report is crucial in solving this case.

You should use your brain to settle this before it involves court etc. The hassle is not worth it for a few hundred bucks.
*

Yes I agree, but for a person like me as Izwan would remind the community more than once, a student, has no capability to fork out a few hundred bucks just to settle a case which is not my fault to start with.

Another thing to note is: Why is the warranty applicable on the first repair quotation?

This post has been edited by Silverfire: Aug 2 2012, 09:57 AM
alibaba12
post Aug 2 2012, 09:57 AM

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QUOTE(Silverfire @ Aug 2 2012, 09:41 AM)
Use your brain and think dude, the serial number of the lens was never confirmed from the start. Heck he could've used another lens from the start to frame me. Gosh. If people can actually read, TS has ignored so many crucial questions regarding the lens with inconsistent claims, like a hydra, to frame me for it.
*
Lol..now u r framed by buyer? hahahahha.Plz use your brain first ... as a seller u dun record the serial number for urself ka? lol....thought u r smart enuff but.....huhuhuh...next time me also want to frame u la...one word is suit u..stupid and arrogant..orang kata bodoh sombong
Izwan898
post Aug 2 2012, 09:59 AM

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Stupid boy. Ok I will make a report and we will see from there. Waaaa and what a COINCIDENCE the SAME lens was sent TWICE to Nikon Service Centre. Waaa and where can I find a same lens that have been sent TWICE to Nikon? Hmmmmmm beli kat pasar malam? Stupid!! vmad.gif
alibaba12
post Aug 2 2012, 10:00 AM

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QUOTE(Silverfire @ Aug 2 2012, 09:54 AM)
Yes I agree, but for a person like me as Izwan would remind the community more than once, a student, has no capability to fork out a few hundred bucks just to settle a case which is not my fault to start with.

Another thing to note is: Why is the warranty applicable on the first repair quotation?
*
Any prove not your fault ? at least izwan got prove..ur prove only your stupid and bodoh sombong word..


Added on August 2, 2012, 10:01 am
QUOTE(Izwan898 @ Aug 2 2012, 09:59 AM)
Stupid boy. Ok I will make a report and we will see from there. Waaaa and what a COINCIDENCE  the SAME lens was sent TWICE to Nikon Service Centre. Waaa and where can I find a same lens that have been sent TWICE to Nikon? Hmmmmmm beli kat pasar malam? Stupid!! vmad.gif
*
support u bro..kasi ajar ini orang bodoh sombong...

This post has been edited by alibaba12: Aug 2 2012, 10:01 AM
Silverfire
post Aug 2 2012, 10:01 AM

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QUOTE(alibaba12 @ Aug 2 2012, 10:00 AM)
Any prove not your fault ? at least izwan got prove..ur prove only your stupid and bodoh sombong word..
*

Well the idiocy runs high when people don't read properly and posts a reply.

Valid questions ignored, more insults and accusations. Well done Izwan, well done thumbup.gif
Izwan898
post Aug 2 2012, 10:02 AM

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QUOTE(Silverfire @ Aug 2 2012, 09:54 AM)
Yes I agree, but for a person like me as Izwan would remind the community more than once, a student, has no capability to fork out a few hundred bucks just to settle a case which is not my fault to start with.

Another thing to note is: Why is the warranty applicable on the first repair quotation?
*
Cakap banyak la budak ni!! Please point WHERE that states the warranty was applicable on the first repair quotation??? WHERE??? If applicable, for sure the first owner will repair the lens!! He also quoted RM1202 for the repairs SAME like me!! And he refused to repair! And YOU sold it here trying to hide the fact that it's a faulty and broken lens!! waaaaa why so stupid liaoooo!!
fgt
post Aug 2 2012, 10:02 AM

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QUOTE(Silverfire @ Aug 2 2012, 09:51 AM)
Then he should simply make a report, and when it comes back with nothing, I demand a public apology from Izwan. Along with that apology he will have to go back to tell police to tell them his mistake else I would report him for defamation and attempt of fraud.
*
Sounds fair enough to me. smile.gif

QUOTE(Silverfire @ Aug 2 2012, 09:54 AM)
Yes I agree, but for a person like me as Izwan would remind the community more than once, a student, has no capability to fork out a few hundred bucks just to settle a case which is not my fault to start with.
*
We are all aware of that but you had the opportunity to admit that it was an honest mistake (if it is. I'm not God so I don't know). All you had to lose was your safe trader tag. Now look where you end up?
alibaba12
post Aug 2 2012, 10:03 AM

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QUOTE(Silverfire @ Aug 2 2012, 10:01 AM)
Well the idiocy runs high when people don't read properly and posts a reply.

Valid questions ignored, more insults and accusations. Well done Izwan, well done thumbup.gif
*
which valid question ignored? show ur prove la....talk nonsense la u...puuuuuiiiihhhhhh at ur face....
Silverfire
post Aug 2 2012, 10:04 AM

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QUOTE(Izwan898 @ Aug 2 2012, 10:02 AM)
Cakap banyak la budak ni!! Please point WHERE that states the warranty was applicable on the first repair quotation??? WHERE??? If applicable, for sure the first owner will repair the lens!! He also quoted RM1202 for the repairs SAME like me!! And he refused to repair! And YOU sold it here trying to hide the fact that it's a faulty and broken lens!! waaaaa why so stupid liaoooo!!
*

At first I just thought you couldn't understand simple English, turns out even worse doh.gif

Check this link again http://imageshack.us/photo/my-images/820/img726150110.jpg/ , see the Warranty on the side note? It states Y for applicable warranty.

This post has been edited by Silverfire: Aug 2 2012, 10:05 AM
Izwan898
post Aug 2 2012, 10:04 AM

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Now he have no money to refund that's why he's acting all stupid and arrogant here...trying to buy time...sheeshh mad.gif


Added on August 2, 2012, 10:06 am
QUOTE(Silverfire @ Aug 2 2012, 10:04 AM)
At first I just thought you couldn't understand simple English, turns out even worse doh.gif

Check this link again (http://imageshack.us/photo/my-images/820/img726150110.jpg/), see the Warranty on the side note? It states Y for applicable warranty.
*
Y for yes since it's still UNDER ONE YEAR idiot! BUT since it's missing screws and broken, cannot claim lah!! Warranty still got but cannot claim!! UNDERSTANDDD??

This post has been edited by Izwan898: Aug 2 2012, 10:06 AM
alibaba12
post Aug 2 2012, 10:07 AM

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QUOTE(Silverfire @ Aug 2 2012, 09:51 AM)
Then he should simply make a report, and when it comes back with nothing, I demand a public apology from Izwan. Along with that apology he will have to go back to tell police to tell them his mistake else I would report him for defamation and attempt of fraud.
*
another way not to refund ..see how this silverfire very good in cheating..hope after police report is made no action from the police ( u know la there is thousand report police need to solve) so he safe and no refund..very gud in cheating this bodoh sombong boy...
shahru98
post Aug 2 2012, 10:07 AM

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QUOTE(Silverfire @ Aug 2 2012, 09:51 AM)
Then he should simply make a report, and when it comes back with nothing, I demand a public apology from Izwan. Along with that apology he will have to go back to tell police to tell them his mistake else I would report him for defamation and attempt of fraud.
*
i guess TS should just proceed with the police report then.
though it would be utterly stupid for TS if he uses another lens to frame you.
why would people look for trouble if nothing is wrong? what if he really did that and he was found guilty after that?
do you think someone that already has a job and has a monthly income would want to squeeze a student's money for no reason?
they better off doing it on the people that really have money to begin with.
people don't usually get angry for a mistake that they do, let alone unleashing it on those who are unrelated.
this loophole that you are trying to use, isn't gonna work.

if the name is revealed and it is your friend's name, what are you going to do? are you going to apologize and refund his money?

Silverfire
post Aug 2 2012, 10:08 AM

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QUOTE(Izwan898 @ Aug 2 2012, 10:04 AM)
Now he have no money to refund that's why he's acting all stupid and arrogant here...trying to buy time...sheeshh mad.gif


Added on August 2, 2012, 10:06 am

Y for yes since it's still UNDER ONE YEAR idiot! BUT since it's missing screws and broken, cannot claim lah!! Warranty still got but cannot claim!! UNDERSTANDDD??
*

Wow what idiocy is this? From your report it was said warranty is void due to impact damage not due to warranty expire. I'm beginning to think a thick head like you can't understand a thing. Gosh doh.gif
alibaba12
post Aug 2 2012, 10:10 AM

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QUOTE(Silverfire @ Aug 2 2012, 10:04 AM)
At first I just thought you couldn't understand simple English, turns out even worse doh.gif

Check this link again http://imageshack.us/photo/my-images/820/img726150110.jpg/ , see the Warranty on the side note? It states Y for applicable warranty.
*
now u seem more stupid..very panic to defend urself...of coz la under warranty coz u stated still under warranty from nikon...
Izwan898
post Aug 2 2012, 10:10 AM

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QUOTE(alibaba12 @ Aug 2 2012, 10:07 AM)
another way not to refund ..see how this silverfire very good in cheating..hope after police report is made no action from the police ( u know la there is thousand report police need to solve) so he safe and no refund..very gud in cheating this bodoh sombong boy...
*
Agree with u bro...


Added on August 2, 2012, 10:12 am
QUOTE(Silverfire @ Aug 2 2012, 10:08 AM)
Wow what idiocy is this? From your report it was said warranty is void due to impact damage not due to warranty expire. I'm beginning to think a thick head like you can't understand a thing. Gosh doh.gif
*
Whylaaa so stupid! Warranty still have....for 6 months....but VOID due to impact damage!! Done by u or your friend!! So cannot claim la!! aiyaaa!!


Added on August 2, 2012, 10:13 amAnd the warranty already void AFTER your friend sent it to nikon!! zzzzzzzzzzzzzzzzzzzzzzzzzzzz vmad.gif

This post has been edited by Izwan898: Aug 2 2012, 10:13 AM
alibaba12
post Aug 2 2012, 10:16 AM

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QUOTE(Izwan898 @ Aug 2 2012, 10:10 AM)
Agree with u bro...


Added on August 2, 2012, 10:12 am

Whylaaa so stupid! Warranty still have....for 6 months....but VOID due to impact damage!! Done by u or your friend!! So cannot claim la!! aiyaaa!!


Added on August 2, 2012, 10:13 amAnd the warranty already void AFTER your friend sent it to nikon!! zzzzzzzzzzzzzzzzzzzzzzzzzzzz vmad.gif
*
Seem like he need 6 days to come out with an idiot statement to defend itself.. silverfire true mission is not to refund in anyway..that his mission..even made police report gud for him coz atleast no need for him to refund..it take toooooo long or for police to investigate...
zeroglyph
post Aug 2 2012, 10:16 AM

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wow, the arrogance of this kid reminds me of my case here:
http://forum.lowyat.net/topic/1867046

kids nowadays... dry.gif
beetle_larvae
post Aug 2 2012, 10:18 AM

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cakap banyak tak guna...bawak silverfire..member dia..org nikon dan TS pergi balai polis buat report.
shalzkasbsp
post Aug 2 2012, 10:18 AM

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How come the mods have not removed to Safe trader tag as this case is still under dispute? Brother Izwan, you should just make the report and see how it goes from there..

An issue that should have been amicably settled has dragged on to such a long winded drama.
812799
post Aug 2 2012, 10:19 AM

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QUOTE(Silverfire @ Aug 2 2012, 10:08 AM)
Wow what idiocy is this? From your report it was said warranty is void due to impact damage not due to warranty expire. I'm beginning to think a thick head like you can't understand a thing. Gosh doh.gif
*
what are you trying to prove ? your command of english makes you far more superior than others ?

don't beat around the bush kiddo, playing with words doesn't make you look innocent, in fact you are digging your own grave.

what investigation is needed ? you and your friend's dealing got nothing to do with TS.

and doubting TS stating he might use another lens to sent in ? seriously ?

just be a man and own up.
Izwan898
post Aug 2 2012, 10:22 AM

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Think boy think!! What other excuses can u come up in 6 days? Is that all u got? Me buying other lens and sent it to Nikon to fraud and defame u? And it's magic that it's the same lens that's been sent before...wahhhhhhhhhhhhhhhhh~~~~~~ kawaiiii~~~ wub.gif
Silverfire
post Aug 2 2012, 10:24 AM

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QUOTE(Izwan898 @ Aug 2 2012, 10:22 AM)
Think boy think!! What other excuses can u come up in 6 days? Is that all u got? Me buying other lens and sent it to Nikon to fraud and defame u? And it's magic that it's the same lens that's been sent before...wahhhhhhhhhhhhhhhhh~~~~~~ kawaiiii~~~ wub.gif
*

QUOTE(Izwan898 @ Aug 2 2012, 10:10 AM)
Agree with u bro...


Added on August 2, 2012, 10:12 am

Whylaaa so stupid! Warranty still have....for 6 months....but VOID due to impact damage!! Done by u or your friend!! So cannot claim la!! aiyaaa!!


Added on August 2, 2012, 10:13 amAnd the warranty already void AFTER your friend sent it to nikon!! zzzzzzzzzzzzzzzzzzzzzzzzzzzz vmad.gif
*

I'm not sure what you're trying to say. Previous report clearly states warranty is still applicable, and all the sudden when you submit its void due to impact damage? Oh please.
Izwan898
post Aug 2 2012, 10:26 AM

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QUOTE(Silverfire @ Aug 2 2012, 10:24 AM)
I'm not sure what you're trying to say. Previous report clearly states warranty is still applicable, and all the sudden when you submit its void due to impact damage? Oh please.
*
I LOLED AT THIS!!! laugh.gif laugh.gif laugh.gif


Added on August 2, 2012, 10:27 amBoy, if it's still applicable why your friend didn't claim? Why no repairs done? whistling.gif

This post has been edited by Izwan898: Aug 2 2012, 10:27 AM
shahru98
post Aug 2 2012, 10:27 AM

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QUOTE(Silverfire @ Aug 2 2012, 10:24 AM)
I'm not sure what you're trying to say. Previous report clearly states warranty is still applicable, and all the sudden when you submit its void due to impact damage? Oh please.
*
now you are really beating around the bush.
did it cross your mind that even though the warranty was applicable, the previous owner still have to pay the repair cost?
so what difference does it make in this case? same damage, same warranty, but not applicable?
the only thing that changed was the lens owner.

This post has been edited by shahru98: Aug 2 2012, 10:28 AM
alibaba12
post Aug 2 2012, 10:32 AM

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QUOTE(Silverfire @ Aug 2 2012, 10:24 AM)
I'm not sure what you're trying to say. Previous report clearly states warranty is still applicable, and all the sudden when you submit its void due to impact damage? Oh please.
*
for 1st time sent for warranty ( by your firend or urself) of coz l still under warranty..the 2nd time sent warranty nikon stated warranty already void coz of the previous owner sent it before hmm.gif hmm.gif ..

seem undirectly u r telling us u know the warranty is already void but u still sell it and said still under warranty from nikon ? hmm.gif hmm.gif
Izwan898
post Aug 2 2012, 10:36 AM

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QUOTE(alibaba12 @ Aug 2 2012, 10:32 AM)
for 1st time sent for warranty ( by your firend or urself) of coz l still under warranty..the 2nd time sent warranty nikon stated warranty already void coz of the previous owner sent it before hmm.gif  hmm.gif  ..

seem undirectly u r  telling us u know the warranty is already void but u still sell it and said still under warranty from nikon ?  hmm.gif  hmm.gif
*
That's what people here call "Digging his own grave" lol
fatani
post Aug 2 2012, 10:36 AM

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seller should read the terms and conditions of warranties by nikon.

as far as i know, any manufacturer would honour the warranty if the items is faulty because of MANUFACTURING DEFECTS within a period of time. but warranty void if the item became faulty because of USER MISUSE..

it's like u buy a new car..
whatever part of the car that is faulty by manufacturing defects would be covered by warranty. BUT..
If u crash it, do you expect the manufacturer to honour the warranty? common sense..

same case with this lense..
Black Valor
post Aug 2 2012, 10:48 AM

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QUOTE(Silverfire @ Aug 2 2012, 10:24 AM)
I'm not sure what you're trying to say. Previous report clearly states warranty is still applicable, and all the sudden when you submit its void due to impact damage? Oh please.
*
lol..warranty still got but because of the 2 missing screws nikon assume the warranty is void..is it difficult enough to understand? doh.gif

alibaba12
post Aug 2 2012, 10:56 AM

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QUOTE(Black Valor @ Aug 2 2012, 10:48 AM)
lol..warranty still got but because of the 2 missing screws nikon assume the warranty is void..is it difficult enough to understand?  doh.gif
*
he knew that bro..but seem he trying to bash word around and think people will got confused by his word....silverfire a true SNAKE...
Izwan898
post Aug 2 2012, 10:57 AM

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QUOTE(alibaba12 @ Aug 2 2012, 10:56 AM)
he knew that bro..but seem he trying to bash word around and think people will got confused by his word....silverfire a true SNAKE...
*
or HYDRA? lol
sHawTY
post Aug 2 2012, 11:00 AM

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I've been keeping my mouth shut this whole time, but it's time for me to say something.
Silverfire, you didn't change at all since your previous case with casperito, you still doesn't want to accept your responsibility & you always want to run away.

As the previous case, you didn't want to be responsible eventhough you're the one who opened the sales thread.
And now, with all this hard proof that the item you sold is faulty from the start, again you're running from your responsiblity and telling people this guy changed the lens.

Yes, I've read this whole thread since the 1st post.
And you clearly haven't changed at all.

I don't know what's running in your head, but you're making other user posted image look irresponsible.
You don't deserve that tag.

This post has been edited by sHawTY: Aug 2 2012, 11:05 AM
sixshot
post Aug 2 2012, 11:02 AM

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QUOTE(fatani @ Aug 2 2012, 10:36 AM)
seller should read the terms and conditions of warranties by nikon.

as far as i know, any manufacturer would honour the warranty if the items is faulty because of MANUFACTURING DEFECTS within a period of time. but warranty void if the item became faulty because of USER MISUSE..

it's like u buy a new car..
whatever part of the car that is faulty by manufacturing defects would be covered by warranty. BUT..
If u crash it, do you expect the manufacturer to honour the warranty? common sense..

same case with this lense..
*
+1.

from what i can see, the previous owner of the lens already sent it to Nikon for warranty claim (the lens is still under warranty). but upon further inspection, it was deemed that the lens was damaged to IMPACT DAMAGE (2 missing screws). thus, it VOID the warranty. manufacturer is not going to fix the lens since it is damage due to the carelessness of the previous owner. it is not a manufacturing defect.

previous owner might have lied to Silverfire regarding this whole thing, saying its still under warranty etc. Silverfire got the lens, and resold it to Izwan WITH/WITHOUT knowing the actual condition of the lens.

then the lens started having problems, Izwan sent it to Nikon for warranty claim since seller said the lens is still under warranty (7 more months). then it was revealed by Nikon that the same lens already been sent for warranty claim before. (same serial no of the lens, same problem with the missing screws).

so its pretty clear that the lens Seller sold to Izwan was already problematic in the first place. so Izwan ask for a refund. smile.gif

p/s: seriously, i LOL'ed when seller said Izwan might have bought another lens to try and frame him. that is just a baseless accusations. its like the other forumer here said, you're digging your own grave Silverfire. you're selling a defect item in the first place, don't you think that you're obligated to refund TS?

Axell
post Aug 2 2012, 11:08 AM

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QUOTE(Silverfire @ Aug 2 2012, 09:51 AM)
Then he should simply make a report, and when it comes back with nothing, I demand a public apology from Izwan. Along with that apology he will have to go back to tell police to tell them his mistake else I would report him for defamation and attempt of fraud.
*
Cool rclxms.gif Report TS for defamation and attempt of fraud? LOL

So you friend came back to you and said that the lens isn't the original lens? because the serial number is incorrect?

You got take note on the serial number when you sell it? Your friend got the original receipt with serial number?

*I demand this case to be shared with the public if Seller found guilty, attached with photos of him. Let him famous tongue.gif
SeaMonster
post Aug 2 2012, 11:22 AM

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Ts, how u know it's demo unit?

by receipt right? the receipt got list out the serial no. of the lens?


Izwan898
post Aug 2 2012, 11:34 AM

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QUOTE(SeaMonster @ Aug 2 2012, 11:22 AM)
Ts, how u know it's demo unit?

by receipt right? the receipt got list out the serial no. of the lens?
*
Yeap by receipt...the receipt didn't have serial number but the warranty card does...

» Click to show Spoiler - click again to hide... «


» Click to show Spoiler - click again to hide... «

MakNok
post Aug 2 2012, 12:08 PM

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Make a tribunal Claim
i am sure you will get back your money.

with receipt and warranty card and Nikon letter.
i am sure you will get back your money.



Silverfire
post Aug 2 2012, 12:12 PM

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As long as there's no name on the first report, this is going no where.
Izwan898
post Aug 2 2012, 12:16 PM

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QUOTE(Silverfire @ Aug 2 2012, 12:12 PM)
As long as there's no name on the first report, this is going no where.
*
It's ok...I will make sure your name and business here go down the drain... whistling.gif
Silverfire
post Aug 2 2012, 12:18 PM

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QUOTE(Izwan898 @ Aug 2 2012, 12:16 PM)
It's ok...I will make sure your name and business here go down the drain... whistling.gif
*

That is if my name is on that report. whistling.gif

You know, why bother? You can't prove its the lens I sold you, heck I can't even relate this lens to the first owner, unless of course the report has a name doh.gif

This post has been edited by Silverfire: Aug 2 2012, 12:19 PM
812799
post Aug 2 2012, 12:23 PM

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QUOTE(Silverfire @ Aug 2 2012, 12:12 PM)
As long as there's no name on the first report, this is going no where.
*
I see where this is going, when TS comes back with full info, you will just lash out and say, that's not my friend who sold me the lens so obviously TS changed another lens or probably fabricated the report from Nikon and then the case delays again and as usual you will need the 7 days to do your own investigation and demand more proof,

As we can see here, every piece of evidence presented you will find the loophole and go around it. You did well but to be a smartass, you have to outsmart yourself first.


Silverfire
post Aug 2 2012, 12:25 PM

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QUOTE(812799 @ Aug 2 2012, 12:23 PM)
I see where this is going, when TS comes back with full info, you will just lash out and say, that's not my friend who sold me the lens so obviously TS changed another lens or probably fabricated the report from Nikon and then the case delays again and as usual you will need the 7 days to do your own investigation and demand more proof,

As we can see here, every piece of evidence presented you will find the loophole and go around it. You did well but to be a smartass, you have to outsmart yourself first.
*

What a brows.gif

If that's indeed the name of the first owner, who wouldn't in the right mind to request a refund from him? doh.gif I wonder why people have such twisted mindset.


This post has been edited by Silverfire: Aug 2 2012, 12:25 PM
Izwan898
post Aug 2 2012, 12:27 PM

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QUOTE(Silverfire @ Aug 2 2012, 12:18 PM)
That is if my name is on that report. whistling.gif

You know, why bother? You can't prove its the lens I sold you, heck I can't even relate this lens to the first owner, unless of course the report has a name doh.gif
*
LOL our conversations in LYN PM already sufficient for the police as proof that u sold the lens to me...lol...so funny...is that all u got?
Silverfire
post Aug 2 2012, 12:28 PM

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QUOTE(Izwan898 @ Aug 2 2012, 12:27 PM)
LOL our conversations in LYN PM already sufficient for the police as proof that u sold the lens to me...lol...so funny...is that all u got?
*

Is the serial number mentioned anywhere? Is that all you got? icon_rolleyes.gif
sang_karim
post Aug 2 2012, 12:30 PM

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QUOTE(sHawTY @ Aug 2 2012, 11:00 AM)
I've been keeping my mouth shut this whole time, but it's time for me to say something.
Silverfire, you didn't change at all since your previous case with casperito, you still doesn't want to accept your responsibility & you always want to run away.

As the previous case, you didn't want to be responsible eventhough you're the one who opened the sales thread.
And now, with all this hard proof that the item you sold is faulty from the start, again you're running from your responsiblity and telling people this guy changed the lens.

Yes, I've read this whole thread since the 1st post.
And you clearly haven't changed at all.

I don't know what's running in your head, but you're making other user posted image look irresponsible.
You don't deserve that tag.
*
Agree with shawty ... i've already read from first page and with this kind of attitude, seller really doesn't deserve Safe Trader tag .. I hope Admin would consider to remove the tag from seller .. TQ
Izwan898
post Aug 2 2012, 12:32 PM

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Loss of RM700 compared to loss of name and dignity in public....is...nothing.... thumbup.gif
Silverfire
post Aug 2 2012, 12:34 PM

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QUOTE(sHawTY @ Aug 2 2012, 11:00 AM)
I've been keeping my mouth shut this whole time, but it's time for me to say something.
Silverfire, you didn't change at all since your previous case with casperito, you still doesn't want to accept your responsibility & you always want to run away.

As the previous case, you didn't want to be responsible eventhough you're the one who opened the sales thread.
And now, with all this hard proof that the item you sold is faulty from the start, again you're running from your responsiblity and telling people this guy changed the lens.

Yes, I've read this whole thread since the 1st post.
And you clearly haven't changed at all.

I don't know what's running in your head, but you're making other user posted image look irresponsible.
You don't deserve that tag.
*

Wow hadn't noticed your reply. Just saw it after someone quoted it.

Well with that attitude and assumptions from buyer, bravo to you if you can cope with it.

What proofs are there? Let us revise:
  • I sold TS a Nikkor AF 50mm f/1.4D
  • Lens break down after ~50 days
  • No serial number was mentioned or requested
  • A prior service invoice that has no name but with valid warranty
I request a complete invoice with name, and now I'm the snaking ******* who tries to worm out of my way?

This post has been edited by Silverfire: Aug 2 2012, 12:35 PM
kazibul
post Aug 2 2012, 12:41 PM

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QUOTE(Silverfire @ Aug 2 2012, 12:18 PM)
That is if my name is on that report. whistling.gif

You know, why bother? You can't prove its the lens I sold you, heck I can't even relate this lens to the first owner, unless of course the report has a name doh.gif
*
i bet no one will deal with u after read ur statement above..huhu..unless that person very naive to deal with u...


Added on August 2, 2012, 12:44 pm
QUOTE(Silverfire @ Aug 2 2012, 12:34 PM)
Wow hadn't noticed your reply. Just saw it after someone quoted it.

Well with that attitude and assumptions from buyer, bravo to you if you can cope with it.

What proofs are there? Let us revise:


  • I sold TS a Nikkor AF 50mm f/1.4D

  • Lens break down after ~50 days

  • No serial number was mentioned or requested

  • A prior service invoice that has no name but with valid warranty

I request a complete invoice with name, and now I'm the snaking ******* who tries to worm out of my way?
*
u dun have the lens serial number sold to izwan? i bet u have and the serial absolutely same..huhuh..why request proof that u already have...failure with warranty void reason now asking for serial number and name ..huhuhu..u r very smartass....but the more smart u want to be the more stupid u look...i bet u will be gud politician.. rclxms.gif rclxms.gif

This post has been edited by kazibul: Aug 2 2012, 12:48 PM
mr.flamed
post Aug 2 2012, 12:46 PM

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I think to end this, both party will need to make a list what they want from other party in order for him/her to cooperate.

Silverfire want :

1. Invoice with name ( if not mistaken)
2.
3.
..
..

Ts want :

1.
2.
3.
..
..


If all the request from each side had been completely fulfilled by each other, then this case will end in no time.
But that will only works if both parties want to end this by not dragging this matter any further.

Just my 2 cent.


Izwan898
post Aug 2 2012, 12:48 PM

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From: Malaysia



QUOTE(mr.flamed @ Aug 2 2012, 12:46 PM)
I think to end this, both party will need to make a list what they want from other party in order for him/her to cooperate.

Silverfire want :

1. Invoice with name ( if not mistaken)
2.
3.
..
..

Ts want :

1.
2.
3.
..
..
If all the request from each side had been completely fulfilled by each other, then this case will end in no time.
But that will only works if both parties want to end this by not dragging this matter any further.

Just my 2 cent.
*
No need laa...for sure cannot solve here...let the police handle...
Silverfire
post Aug 2 2012, 12:49 PM

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QUOTE(kazibul @ Aug 2 2012, 12:41 PM)
i bet no one will deal with u after read ur statement above..huhu..unless that person very naive to deal with u...


Added on August 2, 2012, 12:44 pm

u dun have the lens serial number sold to izwan? i bet u have and the serial absolutely same..huhuh..why request proof that u already have...failure with warranty void reason now asking  for serial number and name ..huhuhu..u r very smartass....but the more smart u want to be the more stupid u look...i bet u will be gud politician.. rclxms.gif  rclxms.gif
*

Sadly I do not keep a record of lens serial number notworthy.gif

QUOTE(mr.flamed @ Aug 2 2012, 12:46 PM)
I think to end this, both party will need to make a list what they want from other party in order for him/her to cooperate.

Silverfire want :

1. Invoice with name ( if not mistaken)
2.
3.
..
..

Ts want :

1.
2.
3.
..
..
If all the request from each side had been completely fulfilled by each other, then this case will end in no time.
But that will only works if both parties want to end this by not dragging this matter any further.

Just my 2 cent.
*

Well this will work.

I want:
  1. Previous service invoice with name
Izwan wants:
  1. Never consistent since page 1


This post has been edited by Silverfire: Aug 2 2012, 12:50 PM
kazibul
post Aug 2 2012, 12:50 PM

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QUOTE(mr.flamed @ Aug 2 2012, 12:46 PM)
I think to end this, both party will need to make a list what they want from other party in order for him/her to cooperate.

Silverfire want :

1. Invoice with name ( if not mistaken)
2.
3.
..
..

Ts want :

1.
2.
3.
..
..
If all the request from each side had been completely fulfilled by each other, then this case will end in no time.
But that will only works if both parties want to end this by not dragging this matter any further.

Just my 2 cent.
*
this cheater silverfire clearly dun want refund..let say if got invoice with name the he want more proof..huhuhu..this argument no ending coz...

silverfire a.k.a cheater want :-

-NO REFUND-

TS want :

REFUND
novabeauty
post Aug 2 2012, 12:51 PM

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» Click to show Spoiler - click again to hide... «


Good point.

At last someone said well about seller...change the attitude..
Silverfire
post Aug 2 2012, 12:52 PM

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QUOTE(novabeauty @ Aug 2 2012, 12:51 PM)
» Click to show Spoiler - click again to hide... «


Good point.

At last someone said well about seller...change the attitude..
*

I've already stated pages back, if Izwan doesn't fix his attitude, my attitude towards him no longer have to be courteous.
mr.flamed
post Aug 2 2012, 12:56 PM

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Yes, i had read from the start. I had bookmark this thread (haha).

I'm fully aware about the refund and no refund thingy between Ts n Silver. But at least for the last try, TS please just give Silverfire the invoice (or I had missed any part that the invoice could not be shared.. im sorry), and after that if he still want another things, then it is up to the TS what he want to do with the case.
kazibul
post Aug 2 2012, 12:56 PM

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QUOTE(Silverfire @ Aug 2 2012, 12:49 PM)
Sadly I do not keep a record of lens serial number notworthy.gif

Well this will work.

I want:



  1. Previous service invoice with name

Izwan wants:



  1. Never consistent since page 1


*
LOL..Hahahaha..i thought u never consistence...cheating at first place....demo unit said used unit..if happen Rm100 cannot settle for cheating demo unit as used unit..i want refund at first place...i blame TS for this only..not request full refund after knew the lens is demo unit...

i knew u r dishonest from the place...pity buyer..


Added on August 2, 2012, 1:00 pm
QUOTE(Silverfire @ Aug 2 2012, 12:49 PM)
Sadly I do not keep a record of lens serial number notworthy.gif
not sadly la silverfire....it happiness for u..coz used the reason above to drag this case.. i bet u have the serial number....plzzzzz.....


This post has been edited by kazibul: Aug 2 2012, 01:00 PM
a13solut3
post Aug 2 2012, 01:14 PM

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QUOTE(kazibul @ Aug 2 2012, 12:56 PM)
LOL..Hahahaha..i thought u never consistence...cheating at first place....demo unit said used unit..if happen Rm100 cannot settle for cheating demo unit as used unit..i want refund at first place...i blame TS for this only..not request full refund after knew the lens is demo unit...

i knew u r dishonest from the place...pity buyer..


Added on August 2, 2012, 1:00 pm

not sadly la silverfire....it happiness for u..coz used the reason above to drag this case.. i bet u have the serial number....plzzzzz.....
*
Doesn't mean I'm supportive of him but,

Isn't it common sense if you bought a demo unit, you used it for a year, it is still considered used unit.

Demo unit doesn't mean the unit is damaged.
Izwan898
post Aug 2 2012, 01:15 PM

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Nikon will not release the name of the first owner since it's their company policy. But I will make a report and see how.


Added on August 2, 2012, 1:20 pm
QUOTE(a13solut3 @ Aug 2 2012, 01:14 PM)
Doesn't mean I'm supportive of him but,

Isn't it common sense if you bought a demo unit, you used it for a year, it is still considered used unit.

Demo unit doesn't mean the unit is damaged.
*
He meant that when I found out it's demo unit, I should have demanded full refund since he never told me it's demo unit... nod.gif

This post has been edited by Izwan898: Aug 2 2012, 01:20 PM
kazibul
post Aug 2 2012, 01:22 PM

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QUOTE(a13solut3 @ Aug 2 2012, 01:14 PM)
Doesn't mean I'm supportive of him but,

Isn't it common sense if you bought a demo unit, you used it for a year, it is still considered used unit.

Demo unit doesn't mean the unit is damaged.
*
demo unit tried,hold,conduct....etc buy many people different from bought new one used buy 1 or 2 people than it consider used unit..very different in term of how people used it, handle it..etc..also silverfire never mention at first place its demo unit...and bad enough this demo unit is damaged already...


Added on August 2, 2012, 1:23 pm
QUOTE(Izwan898 @ Aug 2 2012, 01:15 PM)
He meant that when I found out it's demo unit, I should have demanded full refund since he never told me it's demo unit... nod.gif
*
yup..u should do this before...


Added on August 2, 2012, 1:27 pm
QUOTE(Izwan898 @ Jul 16 2012, 02:39 PM)
Forumer you are complaining against: Silverfire aka Tan Chia Way aka Cruxiaer Tan

really look like hydra..lol.....

This post has been edited by Apis_LuaLua: Aug 3 2012, 11:04 AM
stormaker
post Aug 2 2012, 02:19 PM

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Just my 2 cents (precaution) ... what if the name revealed for the previous service invoice, but Silverfire say that's not his friend ? Nobody here know his friend.

What if his friend is 2nd owner, n he brought the 1st owner during the warranty claim n try to claim under the 1st owner name ?

So in above 2 situation, someone will try to conclude that it's not the len that he sold even it is the same serial no. ....

No offend to anyone. notworthy.gif

Izwan898
post Aug 2 2012, 02:36 PM

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QUOTE(stormaker @ Aug 2 2012, 02:19 PM)
Just my 2 cents (precaution) ... what if the name revealed for the previous service invoice, but Silverfire say that's not his friend ? Nobody here know his friend.

What if his friend is 2nd owner, n he brought the 1st owner during the warranty claim n try to claim under the 1st owner name ?

So in above 2 situation, someone will try to conclude that it's not the len that he sold even it is the same serial no. ....

No offend to anyone.  notworthy.gif
*
And that's what he is aiming now... shakehead.gif
Izwan898
post Aug 2 2012, 02:52 PM

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Guys guys...I put up his photo just for identification purposes only....don't make fun of him...please... sad.gif
irise.ufall
post Aug 2 2012, 03:03 PM

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With the invoice from Nikon, isnt it very clear that who shld be responsible? sweat.gif

Sadly LYN has become a nice place for some ppl to sell off faulty items and never be ashamed of their sinful acts... shakehead.gif

shahru98
post Aug 2 2012, 03:10 PM

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QUOTE(alibaba12 @ Aug 2 2012, 02:49 PM)
Nose like pig nose..no wonder behave like pig...
*
Bro, there's no need to go that far.
Such offensive statement is not gonna help.
Although I understand how you're feeling.
shalzkasbsp
post Aug 2 2012, 03:15 PM

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Nikon is not obliged to release personal details to anyone without a police report. So Seller can demand as much as he wants but as far as i know, having worked in similiar companies we will not release personal details. Unless we got police report than we are obliged to hand out.

TS should do police report if have not. Print out your PM and stuff.. with the IP address, they can trace the owner also if presumed Seller try to run away.

If TS keep telling wanna do report but never do, then mebbe Silverfire has a point..

Just my 2 cents..make the report and work from there.

Such a shame..Frequency of this cases will end up killing the rest of the community.
Izwan898
post Aug 2 2012, 03:19 PM

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QUOTE(shalzkasbsp @ Aug 2 2012, 03:15 PM)
Nikon is not obliged to release personal details to anyone without a police report. So Seller can demand as much as he wants but as far as i know, having worked in similiar companies we will not release personal details. Unless we got police report than we are obliged to hand out.

TS should do police report if have not. Print out your PM and stuff.. with the IP address, they can trace the owner also if presumed Seller try to run away.

If TS keep telling wanna do report but never do, then mebbe Silverfire has a point..

Just my 2 cents..make the report and work from there.

Such a shame..Frequency of this cases will end up killing the rest of the community.
*
I already made a police report before to get the previous owner quotation...now have to make a new one asking the commercial crime to investigate this case...last time the police officer already offered me to report directly to commercial crime but I hesitated thinking that the previous owner's quotation will just do for the time being...but after looking at this boy's arrogant comments, I will make a new report asap... nod.gif
stormaker
post Aug 2 2012, 03:24 PM

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QUOTE(Izwan898 @ Aug 2 2012, 03:19 PM)
I already made a police report before to get the previous owner quotation...now have to make a new one asking the commercial crime to investigate this case...last time the police officer already offered me to report directly to commercial crime but I hesitated thinking that the previous owner's quotation will just do for the time being...but after looking at this boy's arrogant comments, I will make a new report asap... nod.gif
*
I salute u for willing to go this far to iron this out. If he's guilty, my guess is he might contact u to settle "peacefully" soon enough.
shalzkasbsp
post Aug 2 2012, 03:40 PM

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QUOTE(Izwan898 @ Aug 2 2012, 03:19 PM)
I already made a police report before to get the previous owner quotation...now have to make a new one asking the commercial crime to investigate this case...last time the police officer already offered me to report directly to commercial crime but I hesitated thinking that the previous owner's quotation will just do for the time being...but after looking at this boy's arrogant comments, I will make a new report asap... nod.gif
*
Good luck mate.. i know how it feels to be in the receiving end of sour deal. Hope you guys sort this out... If Police report has been made and case in dispute, shouldnt the mods have revoked the Safe Trader tag until proven innocent?

What if other ppl unknowingly face the same sort of issue with Seller?
Silverfire
post Aug 2 2012, 03:55 PM

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Still I don't see how that invoice makes any sense. At least have a name on it.

The invoice clearly stated the warranty is still valid, but when you submit the lens for repair, it becomes void? Clearly you've done something to the lens. Don't try to be coy. Just go and make that report either against me or get that name.

There's nothing "peaceful" about it, to other forumers who are reading this as entertainment, I advice you not to further post here.

This post has been edited by Silverfire: Aug 2 2012, 03:57 PM
svage98
post Aug 2 2012, 03:57 PM

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QUOTE(shalzkasbsp @ Aug 2 2012, 03:40 PM)
Good luck mate.. i know how it feels to be in the receiving end of sour deal. Hope you guys sort this out... If Police report has been made and case in dispute, shouldnt the mods have revoked the Safe Trader tag until proven innocent?

What if other ppl unknowingly face the same sort of issue with Seller?
*
Should not revoke Safe Trader tag until proven guilty or else it's like you judge him guilty already.
Mr.Docter
post Aug 2 2012, 04:02 PM

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QUOTE(shalzkasbsp @ Aug 2 2012, 03:40 PM)
Good luck mate.. i know how it feels to be in the receiving end of sour deal. Hope you guys sort this out... If Police report has been made and case in dispute, shouldnt the mods have revoked the Safe Trader tag until proven innocent?
*
Please, please start studying Human Right and stop embarrassing yourself.

I don't follow up this case neatly but Silverfire is a decent forumer that did help me with Roccat Kave stuff before.

EDIT : Obviously people do change, either getting better or the opposite. This case somehow shown the latter one.

This post has been edited by Mr.Docter: Aug 10 2012, 02:55 PM
Axell
post Aug 2 2012, 04:19 PM

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QUOTE(Silverfire @ Aug 2 2012, 03:55 PM)
Still I don't see how that invoice makes any sense. At least have a name on it.

The invoice clearly stated the warranty is still valid, but when you submit the lens for repair, it becomes void? Clearly you've done something to the lens. Don't try to be coy. Just go and make that report either against me or get that name.

There's nothing "peaceful" about it, to other forumers who are reading this as entertainment, I advice you not to further post here.
*
Cool siggy safe trader, isn't that over than 15 lines?
Izwan898
post Aug 2 2012, 04:20 PM

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I look good in that photo haha
mrkenn
post Aug 2 2012, 04:43 PM

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QUOTE(sHawTY @ Aug 2 2012, 11:00 AM)
I've been keeping my mouth shut this whole time, but it's time for me to say something.
Silverfire, you didn't change at all since your previous case with casperito, you still doesn't want to accept your responsibility & you always want to run away.

As the previous case, you didn't want to be responsible eventhough you're the one who opened the sales thread.
And now, with all this hard proof that the item you sold is faulty from the start, again you're running from your responsiblity and telling people this guy changed the lens.

Yes, I've read this whole thread since the 1st post.
And you clearly haven't changed at all.

I don't know what's running in your head, but you're making other user posted image look irresponsible.
You don't deserve that tag.
*
+1000000000000000000

TS just proceed to make a police report against him.

Hahahha, he wants to make report u for defamation and fraud? Later hire lawyer also say no money...

Really have all sorts of reasons to protect himself doh.gif
Axell
post Aug 2 2012, 04:53 PM

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QUOTE(Silverfire @ Jul 31 2012, 12:35 PM)
Well, it'd be interesting to see what others say(provided they have all read properly). I already have my answer and question on the ready but like I said, I will state them 6 days after.

Feel discontent with my attitude? Well, I'm not gonna make any baseless accusations here. You'll know it yourself.
*
Again, I thought you are well prepared with your answers and questions. doh.gif And for your info, I did read this issue properly. doh.gif again

QUOTE(Silverfire @ Aug 2 2012, 12:08 AM)
Just one question for now: Why is there no name on the previous repair quotation?
*
QUOTE(Silverfire @ Aug 2 2012, 09:37 AM)
Another question: How do you prove that is the same lens I've sold you?

From the way you're acting, you're nothing but a hydra and snake. For all I know you're using another lens to frame me for this. If you report me, I will report you for defamation and fraud.

Cakap banyak memang tak guna, kau yang cakap terlampau banyak di sini.
*
QUOTE(Silverfire @ Aug 2 2012, 09:54 AM)
Yes I agree, but for a person like me as Izwan would remind the community more than once, a student, has no capability to fork out a few hundred bucks just to settle a case which is not my fault to start with.

Another thing to note is: Why is the warranty applicable on the first repair quotation?
*
Silverfire himself stated that he will give his questions and answers after 6 days on 31st July 2012. But funny thing happened that the questions came out 1 by 1 on 2nd August 2012 by 12:08AM, 09:37AM and 09:54AM. So I guesss there will be a lot more question on 6th August 2012 sweat.gif

Suspicious hmm.gif I try to brain upcoming questions will come out from him lol
MakNok
post Aug 2 2012, 05:42 PM

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QUOTE(Mr.Docter @ Aug 2 2012, 04:02 PM)
Please, please start studying Human Right and stop embarrassing yourself.

I don't follow up this case neatly but Silverfire is a decent forumer that did help me with Roccat Kave stuff before.
*
Please judge by reading it clearly before deciding whether seller is decent or not.

Yes, he previously did deal with you before but that doesn't mean he is "decent" in this case.

Please don't support blindly.

Mr.Docter
post Aug 2 2012, 05:47 PM

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QUOTE(MakNok @ Aug 2 2012, 05:42 PM)
Please judge by reading it clearly before deciding whether seller is decent or not.

Yes, he previously did deal with you before but that doesn't mean he is "decent" in this case.

Please don't support blindly.
*
I don't support him in this case. I just stating that we did have a good conversation before, that's all.

Will read this case from the first page tonight. And yes, this is not the first time Silverfire been into this kind of problem before.
Silverfire
post Aug 2 2012, 06:04 PM

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3rd time I'm asking, not sure how many times I have to repeat. Sigh.

1st report, warranty applicable.
2nd report, warranty void due to impact damage? So so suspicious. Not accusing you or anything, just pointing out wink.gif


QUOTE(Axell @ Aug 2 2012, 04:53 PM)
Again, I thought you are well prepared with your answers and questions.  doh.gif And for your info, I did read this issue properly.  doh.gif again
Silverfire himself stated that he will give his questions and answers after 6 days on 31st July 2012. But funny thing happened that the questions came out 1 by 1 on 2nd August 2012 by 12:08AM, 09:37AM and 09:54AM. So I guesss there will be a lot more question on 6th August 2012 sweat.gif

Suspicious hmm.gif I try to brain upcoming questions will come out from him lol
*

Read above, worried if I state 6 days later, he can't answer and I have to ask again and again repeatedly until the question is gone with pages at the rate this thread is increasing. I think I will still be asking the same questions 6 days later. Sigh.

Good tactic really, just dodge all my questions and blame everything on me. Bravo.

This post has been edited by Silverfire: Aug 2 2012, 06:10 PM
Izwan898
post Aug 2 2012, 06:22 PM

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QUOTE(Silverfire @ Aug 2 2012, 06:04 PM)
3rd time I'm asking, not sure how many times I have to repeat. Sigh.

1st report, warranty applicable.
2nd report, warranty void due to impact damage? So so suspicious. Not accusing you or anything, just pointing out wink.gif
Read above, worried if I state 6 days later, he can't answer and I have to ask again and again repeatedly until the question is gone with pages at the rate this thread is increasing. I think I will still be asking the same questions 6 days later. Sigh.

Good tactic really, just dodge all my questions and blame everything on me. Bravo.
*
Why don't u go and ask Nikon? I'm trying to frame and fraud u right? Why don't u go and call Nikon? Or email them? And also please make a police report. U dared to?


Added on August 2, 2012, 6:27 pm
QUOTE(Silverfire @ Aug 2 2012, 06:04 PM)
3rd time I'm asking, not sure how many times I have to repeat. Sigh.

1st report, warranty applicable.
2nd report, warranty void due to impact damage? So so suspicious. Not accusing you or anything, just pointing out wink.gif
Read above, worried if I state 6 days later, he can't answer and I have to ask again and again repeatedly until the question is gone with pages at the rate this thread is increasing. I think I will still be asking the same questions 6 days later. Sigh.

Good tactic really, just dodge all my questions and blame everything on me. Bravo.
*
And also can't u read the first report properly? It also stated Impact Damage. How?

U don't really know how to read or u're acting retard? whistling.gif

This post has been edited by Izwan898: Aug 2 2012, 06:28 PM
airwind
post Aug 2 2012, 06:48 PM

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So is there any reply from nikon for the screw parts? should come cheap.


dont see where this is going.. since the product is now having a RM1.2k damage tagged to it.
Izwan898
post Aug 2 2012, 06:53 PM

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QUOTE(airwind @ Aug 2 2012, 06:48 PM)
So is there any reply from nikon for the screw parts? should come cheap.
dont see where this is going.. since the product is now having a RM1.2k damage tagged to it.
*
They can give me the screws but it's no use. The holes where the screws should be in were all loose...cannot screw anymore...nikon technician said they can give me those screws but it will only be a waste...no use...
KIntos
post Aug 2 2012, 07:11 PM

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guess mod have to start review back Silverfire selling history habit's.

Nikon center already gave the service report.

to me both also have fault on their side

Seller- male in camera yet doesn't inspect the item and didn't explain item in detail condition

Buyer- male in camera yet doesn't inspect the item upon receive. Only notice demo in the receipt.

Both are so fail in buying/selling used or demo item in photography gadget.


sengih
post Aug 2 2012, 09:53 PM

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QUOTE(Silverfire @ Aug 2 2012, 06:04 PM)
3rd time I'm asking, not sure how many times I have to repeat. Sigh.

1st report, warranty applicable.
2nd report, warranty void due to impact damage? So so suspicious. Not accusing you or anything, just pointing out wink.gif

Good tactic really, just dodge all my questions and blame everything on me. Bravo.
*
Errr, why are you asking the same questions again? Answers were already given in the last 2 pages? Dodging?
stormaker
post Aug 2 2012, 10:21 PM

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QUOTE(KIntos @ Aug 2 2012, 07:11 PM)
Buyer- male in camera yet doesn't inspect the item upon receive. Only notice demo in the receipt.
I disagree with this, bcos seller stated that it still have 7 months manufacturer warranty (peace of mind), so the best way to test is use it. Of course, if found any problem after an agreed period of time, buyer cannot blame seller, instead claim from manufacturer, but in this case, the official warranty already voided before sold to him.
MakNok
post Aug 2 2012, 10:26 PM

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QUOTE(airwind @ Aug 2 2012, 06:48 PM)
So is there any reply from nikon for the screw parts? should come cheap.
dont see where this is going.. since the product is now having a RM1.2k damage tagged to it.
*
please read before giving any more comments.

the reason that the two screw is missing is the "female" side "thread" is worn out.

The screw is useless as it won't be able to tighten firmly.
doh.gif


Added on August 2, 2012, 10:37 pm
QUOTE(Silverfire @ Aug 2 2012, 06:04 PM)
3rd time I'm asking, not sure how many times I have to repeat. Sigh.

1st report, warranty applicable.
2nd report, warranty void due to impact damage? So so suspicious. Not accusing you or anything, just pointing out wink.gif
Read above, worried if I state 6 days later, he can't answer and I have to ask again and again repeatedly until the question is gone with pages at the rate this thread is increasing. I think I will still be asking the same questions 6 days later. Sigh.

Good tactic really, just dodge all my questions and blame everything on me. Bravo.
*
Shhessshhh
you just don't get it!!!!


(1) Warranty still valid the 1st time until Nikon discovered two screw were missing and internal "impact damage" which is not cover by warranty.
Since the original owner refuse to pay for the 1.2K repair fee,
Nikon have "mark" the Nikon Lens with description "etc two screw missing..etc etc etc" by indicating serial number for future referance.
and at same time, update in their system that warranty is void even though still got 7 month left.

Warranty cover manufacturing defects NOT Impact damage

(2)Current buyer sent in to Nikon Center for 2nd time since Seller indicate it still have 7 month warranty left.
From Nikon database, it show that warranty is VOID as it is a repeat case.

SO , what the blooody suspicious you talking about?

Arrogant seller who reallly trying to find loopholes from paying.
vmad.gif


Added on August 2, 2012, 10:40 pm
QUOTE(Mr.Docter @ Aug 2 2012, 05:47 PM)
I don't support him in this case. I just stating that we did have a good conversation before, that's all.

Will read this case from the first page tonight. And yes, this is not the first time Silverfire been into this kind of problem before.
*
yeah, you can quote you have deal without any problem with him before.

BUT do you really have to add insult to this thread by stating

"Please, please start studying Human Right and stop embarrassing yourself[COLOR=red].

I don't follow up this case neatly[SIZE=1][SIZE=7][COLOR=blue] but Silverfire is a decent forumer that did help me with Roccat Kave stuff before.


doh.gif


This post has been edited by MakNok: Aug 2 2012, 10:40 PM
kazibul
post Aug 2 2012, 10:41 PM

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QUOTE(MakNok @ Aug 2 2012, 10:26 PM)
please read before giving any more comments.

the reason that the two screw is missing is the "female" side "thread" is worn out.

The screw is useless as it won't be able to tighten firmly.
doh.gif


Added on August 2, 2012, 10:37 pm
Shhessshhh
you just don't get it!!!!
(1) Warranty still valid the 1st time until Nikon discovered two screw were missing and internal "impact damage" which is not cover by warranty.
Since the original owner refuse to pay for the 1.2K repair fee,
Nikon have "mark" the Nikon Lens with description "etc two screw missing..etc etc etc" by indicating serial number for future referance.
and at same time, update in their system that warranty is void even though still got 7 month left.

Warranty cover manufacturing defects NOT Impact damage

(2)Current buyer sent in to Nikon Center for 2nd time since Seller indicate it still have 7 month warranty left.
From Nikon database, it show that warranty is VOID as it is a repeat case.

SO , what the blooody suspicious you talking about?

Arrogant seller who reallly trying to find loopholes from paying.
vmad.gif
*
no need to explain bro coz silverfire already knew the answer..he just like to play around to show his arrogant...
i wonder if he still can keep his blue hair on prison?
Izwan898
post Aug 2 2012, 10:43 PM

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Here's my conversation with him on 1st July...he told me to send to nikon for warranty claim...
kazibul
post Aug 2 2012, 10:47 PM

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" Izwan Haffez Che Azmi, attempted conman, defamation and fraud artist "

lol..without any proof this silverfire boy call this izwan conman...at least izwan got proof and people can judge who is conman here...ur proof? only ur playing around word as proof...

p/s: looking both picture seller and buyer , izwan look far more handsome compare to this bluehair silverfire...also from the picture i bet we can judge which one is conman...hahahaha
Izwan898
post Aug 2 2012, 10:50 PM

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QUOTE(kazibul @ Aug 2 2012, 10:47 PM)
" Izwan Haffez Che Azmi, attempted conman, defamation and fraud artist "

lol..without any proof this silverfire boy call this izwan conman...at least izwan got proof and people can judge who is conman here...ur proof? only ur playing around word as proof...

p/s: looking both picture seller and buyer , izwan look far more handsome compare to this bluehair silverfire...also from the picture i bet  we can judge which one is conman...hahahaha
*
hehe thank u bro... blush.gif
abahwafi
post Aug 2 2012, 11:04 PM

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QUOTE(MakNok @ Aug 2 2012, 10:26 PM)
Shhessshhh
you just don't get it!!!!
(1) Warranty still valid the 1st time until Nikon discovered two screw were missing and internal "impact damage" which is not cover by warranty.
Since the original owner refuse to pay for the 1.2K repair fee,
Nikon have "mark" the Nikon Lens with description "etc two screw missing..etc etc etc" by indicating serial number for future referance.
and at same time, update in their system that warranty is void even though still got 7 month left.

Warranty cover manufacturing defects NOT Impact damage

(2)Current buyer sent in to Nikon Center for 2nd time since Seller indicate it still have 7 month warranty left.
From Nikon database, it show that warranty is VOID as it is a repeat case.

SO , what the blooody suspicious you talking about?

Arrogant seller who reallly trying to find loopholes from paying.
vmad.gif
This summarize the whole case...the seller don't deserve safe trader tag anymore!
mrkenn
post Aug 3 2012, 01:19 AM

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This is getting longer, longer and longer doh.gif

This post has been edited by mrkenn: Aug 3 2012, 01:23 AM
shalzkasbsp
post Aug 3 2012, 01:45 AM

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so what did the police say after you report? how many days for them to start investigating? What happens next?
KIntos
post Aug 3 2012, 07:10 AM

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QUOTE(stormaker @ Aug 2 2012, 10:21 PM)
I disagree with this, bcos seller stated that it still have 7 months manufacturer warranty (peace of mind), so the best way to test is use it. Of course, if found any problem after an agreed period of time, buyer cannot blame seller, instead claim from manufacturer, but in this case, the official warranty already voided before sold to him.
*
there is always a risk to buy used/demo item. dont depend so much on warranty. User must check the condition upon received. You think by having warranty give you peace of mind? you wont know whether the failure is valid or non -valid for warranty claim so put in your mind that buying used item with warranty is a bonus package not peace of mind as we dont know the 1st user how he use the lens.

Example: might be dropped but still usable so went to sell it. buyer bought it after 1 month spoil and claim warranty but rejected by center due to found internal impact damage.
fgt
post Aug 3 2012, 09:01 AM

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Can izwan please make the report asap and upload it here? Until then, everyone should stop posting any comments.
jotaro12
post Aug 3 2012, 09:20 AM

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Been reading this thread since start and the evidence produced by buyer has reveal the truth yet the stubborn seller would only able to verbal insult/defame any users who disapprove him and insisting on a baseless rationales that the item was indeed under warranty in the 1st place. My support to buyer but it's better to tone down those hurting words icon_rolleyes.gif

Anyway, I like this reply tongue.gif :

QUOTE(Silverfire @ Jul 28 2012, 02:15 AM)
Well, this is embarrassing.
*
stormaker
post Aug 3 2012, 09:21 AM

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QUOTE(KIntos @ Aug 3 2012, 07:10 AM)
there is always a risk to buy used/demo item. dont depend so much on warranty. User must check the condition upon received. You think by having warranty give you peace of mind? you wont know whether the failure is valid or non -valid for warranty claim so put in your mind that buying used item with warranty is a bonus package not peace of mind as we dont know the 1st user how he use the lens.

Example: might be dropped but still usable so went to sell it. buyer bought it after 1 month spoil and claim warranty but rejected by center due to found internal impact damage.
*
There's always risk in buying things be in new, used or demo set, thats what the warranty for, to give assurance that for the money that u have paid, u can enjoy ur gadget for at least a certain period of time.

So, why the responsibility put on the buyer, to find out whether the product we bought is faulty or not ? Of course Im not saying we dont need to check since it got warranty, just that it never our fault as long as the damage is not caused by us, somemore if u got proof that its damage b4 u bought it.

This post has been edited by stormaker: Aug 3 2012, 10:01 AM
Frostlord
post Aug 3 2012, 10:14 AM

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QUOTE(Izwan898 @ Aug 2 2012, 01:15 PM)
Nikon will not release the name of the first owner since it's their company policy. But I will make a report and see how.


Added on August 2, 2012, 1:20 pm

He meant that when I found out it's demo unit, I should have demanded full refund since he never told me it's demo unit... nod.gif
*
with a police report they will


Added on August 3, 2012, 10:23 amwhy still no red/blue/green/yellow/grey tag here? anyone pm-ed them already?

This post has been edited by Frostlord: Aug 3 2012, 10:23 AM
Izwan898
post Aug 3 2012, 10:50 AM

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Already PM goldfries and wkKay but no reply...apis cannot do anything...that's what he told me...
stormaker
post Aug 3 2012, 10:56 AM

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QUOTE(Izwan898 @ Aug 3 2012, 10:50 AM)
Already PM goldfries and wkKay but no reply...apis cannot do anything...that's what he told me...
*
Maybe they will only react if Silverfire cant give satisfactory explanation or solution after 7 days.
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post Aug 3 2012, 10:57 AM

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Guys, why need to post up photo? i hv removed both photo, plz behave. No personal attack. If case has been report to the police, just wait for their respond. Regarding safe trader tag, yes, i cannot do anything about that.

This post has been edited by Apis_LuaLua: Aug 3 2012, 11:06 AM
Silverfire
post Aug 3 2012, 12:08 PM

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QUOTE(Izwan898 @ Aug 2 2012, 06:22 PM)
Why don't u go and ask Nikon? I'm trying to frame and fraud u right? Why don't u go and call Nikon? Or email them? And also please make a police report. U dared to?


Added on August 2, 2012, 6:27 pm

And also can't u read the first report properly? It also stated Impact Damage. How?

U don't really know how to read or u're acting retard?   whistling.gif
*

There. You didn't answered my question. You just skipped the question, twisted it and blame it to whoever there is to blame, again.

So the query is what? I sold you a product which has void warranty to start with, but with the previous service invoice provided, its valid. It is only void when you submitted, clearly stated void due to impact damage. There must be some difference between in the state of lens. Plus, there's still no name. Even the previous owner do not want to claim responsibility now.

This post has been edited by Silverfire: Aug 3 2012, 12:10 PM
carloSpencer
post Aug 3 2012, 12:28 PM

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QUOTE(Apis_LuaLua @ Aug 3 2012, 10:57 AM)
If case has been report to the police, just wait for their respond.
*
+1000 agree with apis.. Police report has been made.. Just wait for their action n respond... Makin lama makin mengarut.. Sana pusing sini pusing..banyak bunyi.. Let police or authority make decision..
Izwan898
post Aug 3 2012, 12:49 PM

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QUOTE(Silverfire @ Aug 3 2012, 12:08 PM)
There. You didn't answered my question. You just skipped the question, twisted it and blame it to whoever there is to blame, again.

So the query is what? I sold you a product which has void warranty to start with, but with the previous service invoice provided, its valid. It is only void when you submitted, clearly stated void due to impact damage. There must be some difference between in the state of lens. Plus, there's still no name. Even the previous owner do not want to claim responsibility now.
*
If the warranty was STILL there in the first place, why don't he just agree to repair the lens? And WHY he was quoted RM1202 for the repairs? BECAUSE THE WARRANTY ALREADY VOID LA IDIOT!! vmad.gif mad.gif
kazibul
post Aug 3 2012, 01:04 PM

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QUOTE(Silverfire @ Aug 3 2012, 12:08 PM)
There. You didn't answered my question. You just skipped the question, twisted it and blame it to whoever there is to blame, again.

So the query is what? I sold you a product which has void warranty to start with, but with the previous service invoice provided, its valid. It is only void when you submitted, clearly stated void due to impact damage. There must be some difference between in the state of lens. Plus, there's still no name. Even the previous owner do not want to claim responsibility now.
*
there..u r the one who twisted.. i paste what maknok wrote...plz la bro...dun asked question u already knew the answer...

"Shhessshhh
you just don't get it!!!!


(1) Warranty still valid the 1st time until Nikon discovered two screw were missing and internal "impact damage" which is not cover by warranty.
Since the original owner refuse to pay for the 1.2K repair fee,
Nikon have "mark" the Nikon Lens with description "etc two screw missing..etc etc etc" by indicating serial number for future referance.
and at same time, update in their system that warranty is void even though still got 7 month left.

Warranty cover manufacturing defects NOT Impact damage

(2)Current buyer sent in to Nikon Center for 2nd time since Seller indicate it still have 7 month warranty left.
From Nikon database, it show that warranty is VOID as it is a repeat case.

SO , what the blooody suspicious you talking about?

Arrogant seller who reallly trying to find loopholes from paying."

stormaker
post Aug 3 2012, 01:14 PM

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I think Silverfire didnt notice the 1st service invoice dated 27/4/2012 already mention "Impact Damage", maybe somebody do him a favor by highlight it in the 1st service invoice n post it here.

Edit :

user posted image

This post has been edited by stormaker: Aug 3 2012, 01:33 PM
alexng2208
post Aug 3 2012, 01:55 PM

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TS and Seller located in the same state?

Why not meet up and settle this once and for all?

Since "play" until so big, face to face would do everyone good.
sengih
post Aug 3 2012, 02:00 PM

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QUOTE(stormaker @ Aug 3 2012, 01:14 PM)

user posted image
*
Excellent. Mr seller, what do you have to say now?
johnny82
post Aug 3 2012, 02:13 PM

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either he really ignorant or he is just buying time.. either way we all know the seller is wrong already
even the invoice said it is being return due to impact already..
i bet u guys he is goin to ask for names now.. PLS LA SELLER
nobody so free go buy another lens frame u ok.. some more with two missing screw
sad la this
and at first i was being neutral i tot he would go ask his fren n settle it
now more like he seems to be just twisting and turning his responsibility
sad.
seyuripa
post Aug 3 2012, 02:25 PM

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QUOTE(KIntos @ Aug 3 2012, 07:10 AM)
there is always a risk to buy used/demo item. dont depend so much on warranty. User must check the condition upon received. You think by having warranty give you peace of mind? you wont know whether the failure is valid or non -valid for warranty claim so put in your mind that buying used item with warranty is a bonus package not peace of mind as we dont know the 1st user how he use the lens.

Example: might be dropped but still usable so went to sell it. buyer bought it after 1 month spoil and claim warranty but rejected by center due to found internal impact damage.
*
You shouldn't have put all the responsibilities to the buyer, seller have their own responsibilities of selling the product exact in their descriptions on the sales thread. Basically this is based on trust, and with the solid proof given by TS earlier on, seller should have just refund.
Black Valor
post Aug 3 2012, 02:30 PM

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QUOTE(seyuripa @ Aug 3 2012, 02:25 PM)
You shouldn't have put all the responsibilities to the buyer, seller have their own responsibilities of selling the product exact in their descriptions on the sales thread. Basically this is based on trust, and with the solid proof given by TS earlier on, seller should have just refund.
*
seller sudah pakai duit macam mana mau refund..thats why he pening kepala cari alasan whistling.gif
Izwan898
post Aug 3 2012, 02:32 PM

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This silverfire boy really getting on my nerves... shakehead.gif


Added on August 3, 2012, 2:35 pm
QUOTE(alexng2208 @ Aug 3 2012, 01:55 PM)
TS and Seller located in the same state?

Why not meet up and settle this once and for all?

Since "play" until so big, face to face would do everyone good.
*
Different state...I'm in Terengganu...he's in Penang I think... hmm.gif

This post has been edited by Izwan898: Aug 3 2012, 02:35 PM
johnny82
post Aug 3 2012, 02:37 PM

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QUOTE(Izwan898 @ Aug 3 2012, 02:32 PM)
This silverfire boy really getting on my nerves... shakehead.gif


Added on August 3, 2012, 2:35 pm

Different state...I'm in Terengganu...he's in Penang I think... hmm.gif
*
drive to penang la.. go find his house
report to his parents! lol
kae7
post Aug 3 2012, 02:39 PM

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QUOTE(Izwan898 @ Aug 3 2012, 02:32 PM)
This silverfire boy really getting on my nerves... shakehead.gif


Added on August 3, 2012, 2:35 pm

Different state...I'm in Terengganu...he's in Penang I think... hmm.gif
*
u think ..?

why not check back the parcel ..


from the selling thread, he stated Taman Leng Len Seng , Cheras ,KL ..

edited.. doh.gif

This post has been edited by kae7: Aug 3 2012, 02:40 PM
novabeauty
post Aug 3 2012, 03:41 PM

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» Click to show Spoiler - click again to hide... «


dia slalu g bali skolah naik train la..

hint, depan masjid al-bukhari nye ketapi.. teka la ketapi ape.. hehe.. good luck. biggrin.gif
Izwan898
post Aug 3 2012, 03:55 PM

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Pay a visit to his parents house is a very good idea. Hmmm....
Axell
post Aug 3 2012, 04:24 PM

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QUOTE(Silverfire @ Aug 3 2012, 12:08 PM)
There. You didn't answered my question. You just skipped the question, twisted it and blame it to whoever there is to blame, again.

So the query is what? I sold you a product which has void warranty to start with, but with the previous service invoice provided, its valid. It is only void when you submitted, clearly stated void due to impact damage. There must be some difference between in the state of lens. Plus, there's still no name. Even the previous owner do not want to claim responsibility now.
*
Again and again, on first page your mentioned that you are not selling behalf of but now you said that previous owner do not want to claim responsibility. rclxub.gif That is the deal between you and the first owner.

TS deal with you or first owner? Why need to involve first owner in this case?

QUOTE(stormaker @ Aug 3 2012, 01:14 PM)
» Click to show Spoiler - click again to hide... «

*
QUOTE(Silverfire @ Jul 28 2012, 02:15 AM)
Well, this is embarrassing.
*
temptation1314
post Aug 3 2012, 05:12 PM

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Just a hint :

Unless the money buyer paid is transferred to the original owner account, I believe Silverfire would have to bear FULL responsibilities when it comes to trading.

So yeah, why not the buyer take the police report and ask Nikon to release full details of the invoice released on April? Also if possible, ask them for the warranty status, as when it is VOID.
This will clearly show either it's Seller or Buyer's fault.
MakNok
post Aug 3 2012, 05:19 PM

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QUOTE(temptation1314 @ Aug 3 2012, 05:12 PM)
Just a hint :

Unless the money buyer paid is transferred to the original owner account, I believe Silverfire would have to bear FULL responsibilities when it comes to trading.

So yeah, why not the buyer take the police report and ask Nikon to release full details of the invoice released on April? Also if possible, ask them for the warranty status, as when it is VOID.
This will clearly show either it's Seller or Buyer's fault.
*
Excuse me...
it is void the day the original owner send in the 1st time as impact damage is not cover under warranty at all.
please REREAD again.




drydenccm
post Aug 3 2012, 05:34 PM

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dear lowyat reader that read this thread, not to spam or keep making this thread longer and longer, i read since page 1 and just can't hold back but to post my opinion on this.

seller have to pay full refund cause the item is faulty with 'impact damage' since april and yes, mr silverfire, your question is invalid, the 'Y' in the invoice indicate the unit is covered by warranty against manufacturing defect, NOT impact damage, that is why the quotation of RM1202 is there to repair the damage cause by end-user.
i have similar invoice when i bricked my phone with a 'Y' on the warraty section but was quoted an amount to replace the mobo cause bricking it is my fault, NOT MANUFACTURING DEFECT.

silverfire, you got the lense from your friend or other people is none of TS business and the name on the invoice is not required since the serial number match and when you sell the lense to TS. this is strictly business between you and TS.

the fact that TS found the fault only after 50 days is quite eye-brow-raising at first but after i read through the whole thread, plus the evidence presented by TS, it's normal for him to mislook or missed out those 2 screws since the lense is not used 24-7, my personal exp is my gundam kit have broken parts inside due to harsh handling but i only discover it 3 months later when i have the time to assemble it, lucky it's just a gundam kit (MG btw).

so silverfire, if i were you, i will apologize and give TS full refund out-of-pocket first, get back the lense from TS, then muster up your gang to go find the person that give/sold/pass you the defective lense in first place and kerjakan him kaw kaw. this way TS happy, you happy, rapport saved.

p/s TS, good luck in your quest, will bookmark this thread and keep it as lesson learnt.

cheers! rclxms.gif rclxms.gif


Black Valor
post Aug 3 2012, 06:22 PM

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QUOTE(Izwan898 @ Aug 3 2012, 03:55 PM)
Pay a visit to his parents house is a very good idea. Hmmm....
*
ask parents pay him a visit when he is in lockup la..this type of seller cannot be in LYN
irise.ufall
post Aug 3 2012, 06:32 PM

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I wonder why some ppl want to spoil their reputation for just a few hundreds

U may be laughing to the bank now, but surely regret when u grow older.

Izwan898
post Aug 3 2012, 11:58 PM

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I wonder why there's no action from mods or admins...should have put dispute tag on him... hmm.gif
temptation1314
post Aug 4 2012, 12:18 AM

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Pardon me, but warranty is void based on what Nikon staff said? or assumptions?

Btw, warranty doesn't void even if you are being CHARGED for parts replacements. It'll only void if Nikon sides said so.

Anyway, since buyer can email Nikon to provide the invoice, it'll not hurt if he can email and ask for the warranty history, right?
sioe
post Aug 4 2012, 12:30 AM

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This epic thread still runs? shocking.gif

Silver fire, I think it's time u took sm level of responsibility here. Both invoice shows a match in serial number. U cannot dispute that.
Izwan898
post Aug 4 2012, 01:08 AM

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QUOTE(temptation1314 @ Aug 4 2012, 12:18 AM)
Pardon me, but warranty is void based on what Nikon staff said? or assumptions?

Btw, warranty doesn't void even if you are being CHARGED for parts replacements. It'll only void if Nikon sides said so.

Anyway, since buyer can email Nikon to provide the invoice, it'll not hurt if he can email and ask for the warranty history, right?
*
What's with this warranty problem??? I already proved that those 2 screws were already gone before I got it. Bottom line. Full refund.

So what if the warranty still valid or not? The main point here is I got a faulty lens from a safe trader and he's trying to find a way not paying me the full refund. End of story.

His problem with his friend, I don't care. His problem with me need to be solved. The only way is full refund. Thank u.
sengih
post Aug 4 2012, 01:09 AM

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QUOTE(temptation1314 @ Aug 4 2012, 12:18 AM)
Pardon me, but warranty is void based on what Nikon staff said? or assumptions?

Btw, warranty doesn't void even if you are being CHARGED for parts replacements. It'll only void if Nikon sides said so.

Anyway, since buyer can email Nikon to provide the invoice, it'll not hurt if he can email and ask for the warranty history, right?
*
Hmmm. A point there. However, warranty aside, the crux of the matter is that the previous owner damaged the lens; tried to fix thru nikon warranty claim but unable to do so because warranty doesnt cover. Lens was returned to previous owner, then sold it as a good item, hoping that the new owner doesnt notice the damage. No matter how you look at it, there's an element of deceit.

This post has been edited by sengih: Aug 4 2012, 01:12 AM
sengih
post Aug 4 2012, 09:09 AM

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QUOTE(Ua46es8000 @ Aug 4 2012, 06:45 AM)

Hoping that you can get previous owner's name from the police report by attaching it in an e-mail and send it to your nikon correspondence.

From there maybe Apis can get the previous owner's phone number and maybe link it to Silverfire if he really is scamming you.
Most probably he's studying at UCTI.
*
I dont see the need to get the previous owner's name since seller can conveniently claim later that he does not know the person. Unless seller name the person first and Nikon can provide the name to a third party eg moderator. However, who/what can prevent the seller from giving a fictitious name?

The other scenario is that the seller is actually the previous owner. So, if TS gets the name from Nikon, then seller has nowhere to run already.

We already know for a fact that seller had misrepresented his merchandise (awesome and used). Fact is the serial number in both reports are the same. Fact is the impact damage was already there before it was sold to TS. Fact is Nikon warranty does not cover impact damage so lens was not fixed the first time.


kazibul
post Aug 4 2012, 10:52 AM

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QUOTE(Izwan898 @ Aug 3 2012, 11:58 PM)
I wonder why there's no action from mods or admins...should have put dispute tag on him... hmm.gif
*
Same for me..why no action from admin... vmad.gif vmad.gif
sengih
post Aug 4 2012, 11:11 AM

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QUOTE(kazibul @ Aug 4 2012, 10:52 AM)
Same for me..why no action from admin... vmad.gif  vmad.gif
*
hmmm... smells something burning....
asamalikum
post Aug 4 2012, 11:49 AM

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to seller, just refund the money. maybe you had been cheated by your friend or overlooked on this, it's not your fault. this money can be earned back in the very near future through being a responsible seller. the buyer have provide enough evidence to the case. i had met similar cases before, and sometimes, sh*t happens. learn through it. i'm sure ppl here knows that you have no intention to cheat, but rather have overlooked the situation from the previous owner. just refund the buyer and move on.
MakNok
post Aug 4 2012, 12:59 PM

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QUOTE(temptation1314 @ Aug 4 2012, 12:18 AM)
Pardon me, but warranty is void based on what Nikon staff said? or assumptions?

Btw, warranty doesn't void even if you are being CHARGED for parts replacements. It'll only void if Nikon sides said so.

Anyway, since buyer can email Nikon to provide the invoice, it'll not hurt if he can email and ask for the warranty history, right?
*
aiyooo.

please READ again.
i am sure your brain can do some "simple" deduction.

like

same serial number....exact quotation.....and how far back warranty history you want?

PLain fact:

Same SERIAL have been ICU before......original owner refuse to "operate" as it deem expensive due to his careless which causes "IMPACT DAMAGE"
IMPACT DAMAGE is not cover under Warranty.

doh.gif

Izwan898
post Aug 4 2012, 01:18 PM

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New Update guys:

http://forum.lowyat.net/topic/2456093/+0&#entry53573988

hmm.gif
sengih
post Aug 4 2012, 01:32 PM

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QUOTE(Izwan898 @ Aug 4 2012, 01:18 PM)
Smells like dead fish... Only done after a gazzilion pages of ranting?
sengih
post Aug 4 2012, 01:42 PM

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QUOTE(Izwan898 @ Aug 4 2012, 01:18 PM)
Look at the timeline carefully. 1st May bought the lens, 2nd May advertise, 3rd May sold to TS. This may not be a coincidence.
Izwan898
post Aug 4 2012, 01:46 PM

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QUOTE(sengih @ Aug 4 2012, 01:42 PM)
Look at the timeline carefully. 1st May bought the lens, 2nd May advertise, 3rd May sold to TS. This may not be a coincidence.
*
Good point bro


Added on August 4, 2012, 1:49 pmWhy in his successful tradelist no salvator nor my name in it? Edited 30th July 2012 wor... hmm.gif


Added on August 4, 2012, 1:51 pmOne more thing to add, his problem with salvator have no relation at all with me. It should be like this. He refund me then settle with that salvator guy. Right?

This post has been edited by Izwan898: Aug 4 2012, 01:58 PM
zstan
post Aug 4 2012, 01:53 PM

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thanks for the heads up TS. will be careful in the future eventhough someone has a safe trader tag biggrin.gif
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post Aug 4 2012, 02:53 PM

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QUOTE(Izwan898 @ Aug 4 2012, 01:18 PM)
your seller is Silverfire, you have nothing to do with salvator.
ask him to refund your money ,then for his problem he settle himself.

he should refund to clear his reputation as a seller... put item condition awesome without knowing its real condition.

in business supplier problems is not a customer problems.. its the risk bear by middle man.
ask him to reply in here...also wanna read hows cocky his answer this time
beetle_larvae
post Aug 4 2012, 03:10 PM

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so silverfire got item from his friend salvator and sell to izwan without knowing the warranty void..i think silverfire should refund 1/2 first b4 this case settle to izwan then both of u silverfire and izwan go lodge a police report against salvator..
Izwan898
post Aug 4 2012, 03:14 PM

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I will only lodge a report against him...I have no problem with that salvator guy
novabeauty
post Aug 4 2012, 03:28 PM

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QUOTE(Izwan898 @ Aug 4 2012, 03:14 PM)
I will only lodge a report against him...I have no problem with that salvator guy
*
seller should fully refund to izwan. Since izwan has a right, he is not suggested to get a half or partial or quarter payment. Only seller find a way how to bring the salvator to settle this issue.

honestly said izwan already give proof and i dont see why he cannot take his right as buyer/victim.
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post Aug 4 2012, 05:48 PM

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QUOTE(Izwan898 @ Aug 4 2012, 01:18 PM)
well this embarrasing...why need involve izwan with ur problem with salvator ?..shame on u silverfire.

and again and again i'm very confuse..why no action from MOD...plzzzzzzzzzzzzzzzzzzzzzzzzzzzz....
asamalikum
post Aug 4 2012, 06:56 PM

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bring on some justice!
mrkenn
post Aug 4 2012, 07:10 PM

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Why only at this time only he do that..hmm

another long story about to unleash...salvator vs silverfire.

This post has been edited by mrkenn: Aug 4 2012, 07:12 PM
sengih
post Aug 4 2012, 07:21 PM

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QUOTE(mrkenn @ Aug 4 2012, 07:10 PM)
Why only at this time only he do that..hmm

another long story about to unleash...salvator vs silverfire.
*
I have my doubt... smells very much like a thousand rotten eggs. Dilly dallying tactic. Transfer of blame.
ddr3
post Aug 4 2012, 08:01 PM

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QUOTE(sengih @ Aug 4 2012, 07:21 PM)
I have my doubt... smells very much like a thousand rotten eggs. Dilly dallying tactic. Transfer of blame.
*
its going to be a Taiwan drama biggrin.gif
Interlude
post Aug 5 2012, 01:03 AM

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Where all the admin ? Still no action. Sleep ka ? Show us some justice here.
sengih
post Aug 5 2012, 01:15 AM

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QUOTE(Interlude @ Aug 5 2012, 01:03 AM)
Where all the admin ? Still no action. Sleep ka ? Show us some justice here.
*
Sleeping together huh?
novabeauty
post Aug 5 2012, 04:51 AM

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QUOTE(sengih @ Aug 5 2012, 01:15 AM)
Sleeping together huh?
*
Guys ! Just give the admin some space to take further action. They also like us got another thing to do instead put all effort onto us to make this forum active.
Let them take their time blush.gif
Izwan898
post Aug 5 2012, 09:06 AM

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Ok today I'm going to make the report. Will scan and post it here afterwards. nod.gif
herojack41
post Aug 5 2012, 10:02 AM

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QUOTE(Interlude @ Aug 5 2012, 01:03 AM)
Where all the admin ? Still no action. Sleep ka ? Show us some justice here.
*
hmm.gif hmm.gif safe trade tag sudah hilang whistling.gif whistling.gif
cutejams2004
post Aug 5 2012, 10:54 AM

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QUOTE(MR_alien @ Aug 4 2012, 08:44 PM)
i was feeling weird as well...since using deposit machine...how the He** u use public bank deposit machine to banked-in for maybank?
i thought only can be done by using a form and pay RM2(counter)
or just go straight to maybank deposit machine
*
i think the entire safe trader thing should be removed from everyone regardless of the individual. Reason being is, it kind of makes one too confident that the seller is 100% genuine which is not the real case for some.
RBR
post Aug 5 2012, 12:43 PM

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For one, we have never warranted that 'safe traders' are completely and utterly trustable. In fact, we still always advise that all buyers practice caution when trading with anyone, be it a regular member, safe trader, moderator or even an administrator.

Second, one or two incidents of a safe trader not adhering to a level of conduct expected (the tag has been around for over 7 years) is no reason to remove the tag altogether. For the large part, safe traders have been just that - safe to trade with and great ambassadors of our trade zone.

Silverfire
post Aug 5 2012, 02:19 PM

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QUOTE(Izwan898 @ Aug 5 2012, 09:06 AM)
Ok today I'm going to make the report. Will scan and post it here afterwards.  nod.gif
*

Well let's hope you can get that name on the 1st report else the police report will simply conclude the case.
Izwan898
post Aug 5 2012, 03:44 PM

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QUOTE(Silverfire @ Aug 5 2012, 02:19 PM)
Well let's hope you can get that name on the 1st report else the police report will simply conclude the case.
*
Is it necessary? Don't u think serial numbers already enough?

Glad the safe trader tag already revoked. But should include dispute tag along. This case still not settle yet... hmm.gif
Silverfire
post Aug 5 2012, 05:22 PM

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QUOTE(Izwan898 @ Aug 5 2012, 03:44 PM)
Is it necessary? Don't u think serial numbers already enough?

Glad the safe trader tag already revoked. But should include dispute tag along. This case still not settle yet... hmm.gif
*

The serial number has absolutely no connection to me at all.
Izwan898
post Aug 5 2012, 05:48 PM

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QUOTE(Silverfire @ Aug 5 2012, 05:22 PM)
The serial number has absolutely no connection to me at all.
*
And if got the name, can get connection with u ah?

And where do u think I can find an exact lens that have been sent to nikon before? It's an amusement to me on how ur brain works. Amusing.
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post Aug 5 2012, 05:48 PM

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QUOTE(Izwan898 @ Aug 5 2012, 05:48 PM)
And if got the name, can get connection with u ah?

And where do u think I can find an exact lens that have been sent to nikon before? It's an amusement to me on how ur brain works. Amusing.
*

Definitely a stronger connection with the 1st owner smile.gif

Read the latest 2nd entry. http://forum.lowyat.net/topic/2456093

This post has been edited by Silverfire: Aug 5 2012, 05:50 PM
Izwan898
post Aug 6 2012, 12:07 AM

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user posted image
By mrnastey at 2012-08-05
user posted image
By mrnastey at 2012-08-05

Hmmmm....same design...same colors...coincidence?? hmm.gif brows.gif brows.gif whistling.gif


Added on August 6, 2012, 12:28 amuser posted image
By mrnastey at 2012-08-05
user posted image
By mrnastey at 2012-08-05
user posted image
By mrnastey at 2012-08-05

cool2.gif

This post has been edited by Izwan898: Aug 6 2012, 12:28 AM
UserU
post Aug 6 2012, 01:26 AM

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Nice catch there cool2.gif
sengih
post Aug 6 2012, 01:42 AM

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Nice...
novabeauty
post Aug 6 2012, 02:06 AM

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» Click to show Spoiler - click again to hide... «


like a bawse !

okay, since TS already honor his promise., lets wait reply from the Seller. ! pls dun put them on fire. blush.gif
Silverfire
post Aug 6 2012, 03:22 AM

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Niat untuk menipu? Well, I guess any form of refund from me or the first owner is no longer required. I guess the case concludes here with my intention to cheat. notworthy.gif
TubeNRibbon
post Aug 6 2012, 03:31 AM

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QUOTE(Silverfire @ Aug 6 2012, 03:22 AM)
Niat untuk menipu? Well, I guess any form of refund from me or the first owner is no longer required. I guess the case concludes here with my intention to cheat. notworthy.gif
*
bro, if the lens missing two screws, how you mount the lens to the camera body. Just wonder how many screws left if the two screws is missing.

I'm sure you having same difficulty as you remove the lens from the body.

This post has been edited by TubeNRibbon: Aug 6 2012, 03:31 AM
Silverfire
post Aug 6 2012, 03:33 AM

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QUOTE(TubeNRibbon @ Aug 6 2012, 03:31 AM)
bro, if the lens missing two screws, how you mount the lens to the camera body. Just wonder how many screws left if the two screws is missing.

I'm sure you having same difficulty as you remove the lens from the body.
*

You can read back almost 20 pages of whining and you'll know that the lens actually worked well for 2 months before breaking down.

The lens has a metal mount with metal screws, its kinda hard to miss actually whether you put it onto your camera or off. Its not those black plastic mount with black screws which may be hard to notice.
Izwan898
post Aug 6 2012, 04:24 AM

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QUOTE(Silverfire @ Aug 6 2012, 03:33 AM)
You can read back almost 20 pages of whining and you'll know that the lens actually worked well for 2 months before breaking down.

The lens has a metal mount with metal screws, its kinda hard to miss actually whether you put it onto your camera or off. Its not those black plastic mount with black screws which may be hard to notice.
*
Errr u got it at 1st May...sell it 2nd May...I bought it from u 3rd May...how's that for 2 month? U used it for 2 months? That lens's age was 5 months(in salvator hands)...some weird facts there...
novabeauty
post Aug 6 2012, 04:34 AM

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QUOTE(Izwan898 @ Aug 6 2012, 04:24 AM)
Errr u got it at 1st May...sell it 2nd May...I bought it from u 3rd May...how's that for 2 month? U used it for 2 months? That lens's age was 5 months(in salvator hands)...some weird facts there...
*
ape ni pusing2 lagi..aduh. seller, he already provide enough proof.. with the police report somemore... rclxub.gif

This post has been edited by novabeauty: Aug 6 2012, 04:34 AM
Izwan898
post Aug 6 2012, 04:34 AM

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QUOTE(Silverfire @ Aug 6 2012, 03:22 AM)
Niat untuk menipu? Well, I guess any form of refund from me or the first owner is no longer required. I guess the case concludes here with my intention to cheat. notworthy.gif
*
It's up to u. It's your life bro. U decide. If u refund I will stop here from hunting u down. It's just how things work in real world. Me saying that just for the sake of the report. Expressing my attention of making the report. U got me bro?

So choose...

Refund: it ends here...

No refund: this case will be a long and winding case...

I give u 2 days. Take the best decision. That's all.
kazibul
post Aug 6 2012, 05:27 AM

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QUOTE(Silverfire @ Aug 6 2012, 03:33 AM)
You can read back almost 20 pages of whining and you'll know that the lens actually worked well for 2 months before breaking down.

The lens has a metal mount with metal screws, its kinda hard to miss actually whether you put it onto your camera or off. Its not those black plastic mount with black screws which may be hard to notice.
*
Hahahahaha..damned....the more u pusing the more u pissed off....
temptation1314
post Aug 6 2012, 08:30 AM

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QUOTE(MakNok @ Aug 4 2012, 12:59 PM)
aiyooo.

please READ again.
i am sure your brain can do some "simple" deduction.

like

same serial number....exact quotation.....and how far back warranty history you want?

PLain fact:

Same SERIAL have been ICU before......original owner refuse to "operate" as it deem expensive due to his careless which causes "IMPACT DAMAGE"
IMPACT DAMAGE is not cover under Warranty.

doh.gif
*
Don't come in here and throw rubbish and expect people to brain like this. Manufacturer doesn't COVER your physical damage doesn't mean your warranty is VOID once you scratch your lens, for example.

For a simple fact that, I always had my phone casing scratch last time within 6 months of use and I go to Nokia Service Center to change the casing, stating I will need to pay for such, and my WARRANTY is still VALID for another 6 months.

Like I said, this is a mere whether the warranty is still valid or not by the time the money exchanged. I cannot stand when people come in and throw rubbish fact around.
doh.gif

Even I did support buyers side, I believe it's better to judge this on a fair ground basis. And also, Demo unit and Used unit are actually the same. You won't know how one use a stuffs, exactly like what you guys deduced on demo unit.
temptation1314
post Aug 6 2012, 09:06 AM

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QUOTE(Ua46es8000 @ Aug 6 2012, 08:35 AM)
but the warranty was voided because the lens was impacted (most probably dropped). stated there in the invoice
*
FACT 1 : What I see is the warranty still "Y" as per stated on the APRIL invoice. TS's Quotation doesn't mentioned about warranty status.
FACT 2 : TL:DR, 1st post, TS just stated he is "UNABLE" to claim warranty because of Impact Damage. Still no fact of Warranty being VOID.
FACT 3 : Nikon staffs in email never said about warranty is VOID.

Tell me, where and when the warranty is VOIDED. Still baseless remarks are being thrown to sellers for GOD KNOW WHY.

To TS/Buyer, I'm still siding you, just because not EVERYONE knows about the missing screws. Heck who will go check about the screws? You buy, you check the outer conditions, plug in to your body then shot fine - DEAL.
MakNok
post Aug 6 2012, 09:06 AM

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QUOTE(temptation1314 @ Aug 6 2012, 08:30 AM)
Don't come in here and throw rubbish and expect people to brain like this. Manufacturer doesn't COVER your physical damage doesn't mean your warranty is VOID once you scratch your lens, for example.

For a simple fact that, I always had my phone casing scratch last time within 6 months of use and I go to Nokia Service Center to change the casing, stating I will need to pay for such, and my WARRANTY is still VALID for another 6 months.

Like I said, this is a mere whether the warranty is still valid or not by the time the money exchanged. I cannot stand when people come in and throw rubbish fact around.
doh.gif

Even I did support buyers side, I believe it's better to judge this on a fair ground basis. And also, Demo unit and Used unit are actually the same. You won't know how one use a stuffs, exactly like what you guys deduced on demo unit.
*
that is because it is just a cover.
it is different scenario here

so who is throwing rubbish here. rclxub.gif



temptation1314
post Aug 6 2012, 09:09 AM

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QUOTE(MakNok @ Aug 6 2012, 09:06 AM)
that is because it is just a cover.
it is different scenario here

so who is throwing rubbish here. rclxub.gif
*
QUOTE(temptation1314 @ Aug 6 2012, 09:06 AM)
Tell me, where and when the warranty is VOIDED
*
I rest my case.
MakNok
post Aug 6 2012, 09:12 AM

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QUOTE(temptation1314 @ Aug 6 2012, 09:06 AM)
FACT 1 : What I see is the warranty still "Y" as per stated on the APRIL invoice. TS's Quotation doesn't mentioned about warranty status.
FACT 2 : TL:DR, 1st post, TS just stated he is "UNABLE" to claim warranty because of Impact Damage. Still no fact of Warranty being VOID.
FACT 3 : Nikon staffs in email never said about warranty is VOID.

Tell me, where and when the warranty is VOIDED. Still baseless remarks are being thrown to sellers for GOD KNOW WHY.

To TS/Buyer, I'm still siding you, just because not EVERYONE knows about the missing screws. Heck who will go check about the screws? You buy, you check the outer conditions, plug in to your body then shot fine - DEAL.
*
WHy have to be sooo complicated.

Tell me.

With same serial number which have been send to Nikon Center before.
Same diagnostic but original owner choose not to proceed with repair (Warranty void or not not important)

Buyer have proven with fact that the SAME Nikon have problematic before. (Again same serial number)

NOw, should buyer be getting his refund?

cool2.gif


MakNok
post Aug 6 2012, 09:25 AM

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QUOTE(Ua46es8000 @ Aug 6 2012, 09:14 AM)
YES!
*
icon_rolleyes.gif


stormaker
post Aug 6 2012, 09:40 AM

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QUOTE(temptation1314 @ Aug 6 2012, 09:06 AM)
FACT 1 : What I see is the warranty still "Y" as per stated on the APRIL invoice. TS's Quotation doesn't mentioned about warranty status.
FACT 2 : TL:DR, 1st post, TS just stated he is "UNABLE" to claim warranty because of Impact Damage. Still no fact of Warranty being VOID.
FACT 3 : Nikon staffs in email never said about warranty is VOID.

Tell me, where and when the warranty is VOIDED. Still baseless remarks are being thrown to sellers for GOD KNOW WHY.

To TS/Buyer, I'm still siding you, just because not EVERYONE knows about the missing screws. Heck who will go check about the screws? You buy, you check the outer conditions, plug in to your body then shot fine - DEAL.
*
Just like TS mentioned b4, if the warranty is applicable in this case, the 1st owner already proceed to repair it under warranty claim on 27/4/2012. It not really important what word we use here, VOID, INVALID, NOT APPLICABLE ... etc .... its common sense.

FACT : 27/4/2012 - Impact damage found - Quoted RM1202 for repair - Owner refuse to repair = Warranty ?

This post has been edited by stormaker: Aug 6 2012, 09:41 AM
mfitri77
post Aug 6 2012, 09:43 AM

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To be fair to all parties, go and file this case at the tribunal tuntutan pengguna. Name Nikon as one of the party in this case.

The tribunal can then rule :-

1. Whether seller should refund buyer.

2. Whether third party (ie salvator) should refund seller.

3. Whether warranty void or not.

4. Whether Nikon is right in saying they deny warranty.

And a bunch of all other questions. Having it here is like a bunch of kids arguing in a playground, you carik geng, I carik geng, then all geng gaduh, you get bruised, battered but issues are not settled. Have in in a legal proceeding that only cost you 5 bucks, where you can force the Nikon guys to come and give evidence heard and judge by an impartial party.

And any judgement out of the case is enforceable. Then you can bring in the police if either party refuses to pay. Squabbling all day long here is not going to solve anything. How about it?



Izwan898
post Aug 6 2012, 10:27 AM

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QUOTE(mfitri77 @ Aug 6 2012, 09:43 AM)
To be fair to all parties, go and file this case at the tribunal tuntutan pengguna. Name Nikon as one of the party in this case.

The tribunal can then rule :-

1. Whether seller should refund buyer.

2. Whether third party (ie salvator) should refund seller.

3. Whether warranty void or not.

4. Whether Nikon is right in saying they deny warranty.

And a bunch of all other questions. Having it here is like a bunch of kids arguing in a playground, you carik geng, I carik geng, then all geng gaduh, you get bruised, battered but issues are not settled. Have in in a legal proceeding that only cost you 5 bucks, where you can force the Nikon guys to come and give evidence heard and judge by an impartial party.

And any judgement out of the case is enforceable. Then you can bring in the police if either party refuses to pay. Squabbling all day long here is not going to solve anything. How about it?
*
That is my next step. Thanks anyway for the advice.


Added on August 6, 2012, 10:33 amAnd also for everyone's info, I'm trying to settle this case outside of court. If I report to TTPM, more work to be done, more time to waste...and with the evidence, u can guess who will pay the price. So it will be wise if he can refund me before I go to TTPM. I'm only asking RM500 to be refunded. If tomorrow still no refund, I will bring all my evidence and go file this case in TTPM. So it's up to silverfire actually. Its an easy choice. We do this the hard way or the easy way.

This post has been edited by Izwan898: Aug 6 2012, 10:33 AM
Black Valor
post Aug 6 2012, 10:44 AM

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QUOTE(Izwan898 @ Aug 6 2012, 10:27 AM)
That is my next step. Thanks anyway for the advice.


Added on August 6, 2012, 10:33 amAnd also for everyone's info, I'm trying to settle this case outside of court. If I report to TTPM, more work to be done, more time to waste...and with the evidence, u can guess who will pay the price. So it will be wise if he can refund me before I go to TTPM. I'm only asking RM500 to be refunded. If tomorrow still no refund, I will bring all my evidence and go file this case in TTPM. So it's up to silverfire actually. Its an easy choice. We do this the hard way or the easy way.
*
i really hope that u get ur refund back bro but i also hope that seller like dis kena lagi teruk so that it will be a listen for other traders in LYN
sacremento
post Aug 6 2012, 10:49 AM

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QUOTE(Black Valor @ Aug 6 2012, 10:44 AM)
i really hope that u get ur refund back bro but i also hope that seller like dis kena lagi teruk so that it will be a listen for other traders in LYN
*
u mean lesson?

anyway hope u guys could settle this in peace. TTPM is time consuming.
sengih
post Aug 6 2012, 10:59 AM

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QUOTE(sacremento @ Aug 6 2012, 10:49 AM)
u mean lesson?

anyway hope u guys could settle this in peace. TTPM is time consuming.
*
Yup. Time consuming but worth it since TS will get ALL his money back and everything will be officially documented by the authorities. Future trades will be difficult for seller. In other words, no business anymore.
Izwan898
post Aug 6 2012, 11:00 AM

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QUOTE(sacremento @ Aug 6 2012, 10:49 AM)
u mean lesson?

anyway hope u guys could settle this in peace. TTPM is time consuming.
*
That's what I'm hoping...i hope silverfire can get in his senses and just refund...if go TTPM...haizzz....goin to court... doh.gif
seyuripa
post Aug 6 2012, 11:33 AM

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QUOTE(temptation1314 @ Aug 6 2012, 08:30 AM)
Don't come in here and throw rubbish and expect people to brain like this. Manufacturer doesn't COVER your physical damage doesn't mean your warranty is VOID once you scratch your lens, for example.

For a simple fact that, I always had my phone casing scratch last time within 6 months of use and I go to Nokia Service Center to change the casing, stating I will need to pay for such, and my WARRANTY is still VALID for another 6 months.

Like I said, this is a mere whether the warranty is still valid or not by the time the money exchanged. I cannot stand when people come in and throw rubbish fact around.
doh.gif

Even I did support buyers side, I believe it's better to judge this on a fair ground basis. And also, Demo unit and Used unit are actually the same. You won't know how one use a stuffs, exactly like what you guys deduced on demo unit.
*
Scratch lens,scratch phone? This is impact damage, with physical internal damage. To be fair,how about making an example with similar scenario, 'I always had my phone dropped and one day I realised that the some functions were not working anymore, do you think if I go to Service centre,my warranty will still be valid even though I don't want to repair?'


And I disagree with you when you said 'demo unit and used unit are actually the same.' Even by the terms definition provided previously in this thread,both are different. Based on my experiences, demo unit resale value is much lower compared to the used unit.



SeaMonster
post Aug 6 2012, 11:57 AM

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almost same like my previous case.

i lost rm600 for that case if some ppl recall i sold a overheat isse asus gtx 280 for rm300.

the first owner just ingored me about the warranty issue.

be responsible to ur buyer bro silverfire. ya, i knew u're victim too but u also need to take the responsible for Izwan.

then u settle ur own problem with ur seller.


Izwan ask for rm500 for compensate. it's good enough.


maybe u still a student, u think rm500 is too much for u, and ur planing is ask for the refund from the first owner so u can refund izwan.


my suggestion is u can try to ask izwan give u maybe few days or 1week time for u to chase ur seller. if u can get money from ur seller and just refund izwan.

if after few days or 7days, u still can't settle with ur seller. then u have to frog out rm500 to pay izwan first.


for ur own dispute thread, u're the victim and i believe others forumer will back u up.

hope this case can settle peacefuly, smile.gif


















Black Valor
post Aug 6 2012, 12:08 PM

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QUOTE(sacremento @ Aug 6 2012, 10:49 AM)
u mean lesson?

anyway hope u guys could settle this in peace. TTPM is time consuming.
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my bad..lesson not listen doh.gif
Izwan898
post Aug 6 2012, 12:24 PM

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QUOTE(SeaMonster @ Aug 6 2012, 11:57 AM)
almost same like my previous case.

i lost rm600 for that case if some ppl recall i sold a overheat isse asus gtx 280 for rm300.

the first owner just ingored me about the warranty issue.

be responsible to ur buyer bro silverfire. ya, i knew u're victim too but u also need to take the responsible for Izwan.

then u settle ur own problem with ur seller.
Izwan ask for rm500 for compensate. it's good enough.
maybe u still a student, u think rm500 is too much for u, and ur planing is ask for the refund from the first owner so u can refund izwan.
my suggestion is u can try to ask izwan give u maybe few days or 1week time for u to chase ur seller. if u can get money from ur seller and just refund izwan.

if after few days or 7days, u still can't settle with ur seller. then u have to frog out rm500 to pay izwan first.
for ur own dispute thread, u're the victim and i believe others forumer will back u up.

hope this case can settle peacefuly, smile.gif
*
A very2 good advice from bro seamonster here...I don't want this case to get uglier too. Hope can settle with RM500 and u can give the lens back to salvator. What's done has been done. When refunded I will close this case and this thread. Will clear your name too. I'm willing to lose RM200 for u considering u're still a student. Hope all ends well. Regards.
Silverfire
post Aug 6 2012, 12:29 PM

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QUOTE(Izwan898 @ Aug 6 2012, 11:00 AM)
That's what I'm hoping...i hope silverfire can get in his senses and just refund...if go TTPM...haizzz....goin to court... doh.gif
*

How to I file a report at TTPM?

QUOTE(Izwan898 @ Aug 6 2012, 12:24 PM)
A very2 good advice from bro seamonster here...I don't want this case to get uglier too. Hope can settle with RM500 and u can give the lens back to salvator. What's done has been done. When refunded I will close this case and this thread. Will clear your name too. I'm willing to lose RM200 for u considering u're still a student. Hope all ends well. Regards.
*

Clear my name?
alien9
post Aug 6 2012, 12:33 PM

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QUOTE(Silverfire @ Aug 6 2012, 12:29 PM)
Clear my name?
*
Wow, still arrogant till until now. You've lost your safe trader tag. Ain't it tarnishing your name?
sengih
post Aug 6 2012, 12:33 PM

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QUOTE(SeaMonster @ Aug 6 2012, 11:57 AM)

my suggestion is u can try to ask izwan give u maybe few days or 1week time for u to chase ur seller. if u can get money from ur seller and just refund izwan.

if after few days or 7days, u still can't settle with ur seller. then u have to frog out rm500 to pay izwan first.
for ur own dispute thread, u're the victim and i believe others forumer will back u up.

hope this case can settle peacefuly, smile.gif
*
Very wise advice indeed. Will work out fine unless both sellers are actually a team/gang.
Silverfire
post Aug 6 2012, 12:34 PM

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QUOTE(alien9 @ Aug 6 2012, 12:33 PM)
Wow, still arrogant till until now. You've lost your safe trader tag. Ain't it tarnishing your name?
*

Are you getting the context?
Izwan898
post Aug 6 2012, 12:34 PM

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QUOTE(Silverfire @ Aug 6 2012, 12:29 PM)
How to I file a report at TTPM?

http://ttpm.kpdnkk.gov.my/portal/index.php

Clear my name?
*
Yes when u settle this case like a gentleman. nod.gif


Added on August 6, 2012, 12:37 pmBro, I'm trying to settle this case nicely. icon_rolleyes.gif

This post has been edited by Izwan898: Aug 6 2012, 12:37 PM
Silverfire
post Aug 6 2012, 01:00 PM

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QUOTE(Izwan898 @ Aug 6 2012, 12:34 PM)
Yes when u settle this case like a gentleman. nod.gif


Added on August 6, 2012, 12:37 pmBro, I'm trying to settle this case nicely.  icon_rolleyes.gif
*

Nicely? shakehead.gif

Nevertheless, are you going to wait for salvator's reply? Because if you don't intend to wait, I also don't intend to ask the money from him anymore.


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Izwan898
post Aug 6 2012, 01:04 PM

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QUOTE(Silverfire @ Aug 6 2012, 01:00 PM)
Nicely? shakehead.gif

Nevertheless, are you going to wait for salvator's reply? Because if you don't intend to wait, I also don't intend to ask the money from him anymore.
*
20th August? Why have to wait so long? Hmmm...what if he won't pay up? I will be wasting time here waiting? hmm.gif


Added on August 6, 2012, 1:04 pmAnd why do I have to wait for salvator? I bought the lens from him is it? hmm.gif


Added on August 6, 2012, 1:05 pmHmmmmmmmm.......... hmm.gif hmm.gif hmm.gif

This post has been edited by Izwan898: Aug 6 2012, 01:05 PM
mfitri77
post Aug 6 2012, 04:14 PM

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There is such a thing as third party claim. As you have every right to claim against the seller, seller has every right to claim from the supplier. Remember, refund or not will necessitate you guys meeting and returning whatnot.

As for those who says TTPM is time consuming, etc etc, you have probably never tried filing any case at TTPM. I went and sue NAZA for a sum of more than RM7k++ and it took me about a month to settle, and the only thing I spent on Naza was about 4 bucks for the AR registered post.

As I have said, just file at TTPM. No, you don't need a police report, you can do it online if you don't want to go to to the offices. No, there is no need of a police report, heck, it'll probably be stamped with a "Tindakan Sivil Sahaja". This is clearly a civil case, and your avenues of settling this is already present.

If you are in the right, you are in the right. Document you rightheousness? by doing it in from of a Tribunal President.


kazibul
post Aug 6 2012, 06:15 PM

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QUOTE(mfitri77 @ Aug 6 2012, 04:14 PM)
There is such a thing as third party claim. As you have every right to claim against the seller, seller has every right to claim from the supplier. Remember, refund or not will necessitate you guys meeting and returning whatnot.

As for those who says TTPM is time consuming, etc etc, you have probably never tried filing any case at TTPM. I went and sue NAZA for a sum of more than RM7k++ and it took me about a month to settle, and the only thing I spent on Naza was about 4 bucks for the AR registered post.

As I have said, just file at TTPM. No, you don't need a police report, you can do it online if you don't want to go to to the offices. No, there is no need of a police report, heck, it'll probably be stamped with a "Tindakan Sivil Sahaja". This is clearly a civil case, and your avenues of settling this is already present.

If you are in the right, you are in the right. Document you rightheousness? by doing it in from of a Tribunal President.
*
rclxub.gif rclxub.gif rclxub.gif
Silverfire
post Aug 7 2012, 02:22 AM

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QUOTE(Izwan898 @ Aug 6 2012, 01:04 PM)
20th August? Why have to wait so long? Hmmm...what if he won't pay up? I will be wasting time here waiting? hmm.gif
*

So do you want me to send him another text saying 5 days to decide before I file the claim to TTPM?

edit/ I have already submitted an enquiry to TTPM regarding this matter. TTPM says it may take up to 3 days to reply my enquiry.


QUOTE(mfitri77 @ Aug 6 2012, 04:14 PM)
There is such a thing as third party claim. As you have every right to claim against the seller, seller has every right to claim from the supplier. Remember, refund or not will necessitate you guys meeting and returning whatnot.

As for those who says TTPM is time consuming, etc etc, you have probably never tried filing any case at TTPM. I went and sue NAZA for a sum of more than RM7k++ and it took me about a month to settle, and the only thing I spent on Naza was about 4 bucks for the AR registered post.

As I have said, just file at TTPM. No, you don't need a police report, you can do it online if you don't want to go to to the offices. No, there is no need of a police report, heck, it'll probably be stamped with a "Tindakan Sivil Sahaja". This is clearly a civil case, and your avenues of settling this is already present.

If you are in the right, you are in the right. Document you rightheousness? by doing it in from of a Tribunal President.
*

What if I don't know the full name and address of the supplier? How do I file the claim then? Will a contact number and partial name suffice?

edit/ I have already submitted an enquiry to TTPM regarding this matter. TTPM says it may take up to 3 days to reply my enquiry.

This post has been edited by Silverfire: Aug 7 2012, 02:55 AM
Izwan898
post Aug 7 2012, 08:22 AM

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QUOTE(Silverfire @ Aug 7 2012, 02:22 AM)
So do you want me to send him another text saying 5 days to decide before I file the claim to TTPM?

edit/ I have already submitted an enquiry to TTPM regarding this matter. TTPM says it may take up to 3 days to reply my enquiry.
What if I don't know the full name and address of the supplier? How do I file the claim then? Will a contact number and partial name suffice?

edit/ I have already submitted an enquiry to TTPM regarding this matter. TTPM says it may take up to 3 days to reply my enquiry.
*
Yes make it 5 days or shorter even better.

If u have submitted to TTPM, I won't submit my report to TTPM. Give u some time. icon_rolleyes.gif notworthy.gif thumbup.gif
mfitri77
post Aug 7 2012, 08:58 AM

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QUOTE(Silverfire @ Aug 7 2012, 02:22 AM)
So do you want me to send him another text saying 5 days to decide before I file the claim to TTPM?

edit/ I have already submitted an enquiry to TTPM regarding this matter. TTPM says it may take up to 3 days to reply my enquiry.
What if I don't know the full name and address of the supplier? How do I file the claim then? Will a contact number and partial name suffice?

edit/ I have already submitted an enquiry to TTPM regarding this matter. TTPM says it may take up to 3 days to reply my enquiry.
*
Is he your friend or not? Either way, when you are buying something with the intention to sell it later, be responsible for it. Worse comes to worse, sue the guy that send the lenses to Nikon the first time around. I'm pretty sure Nikon must have some kind of contact number or something.

Izwan898
post Aug 7 2012, 09:10 AM

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And also please post a proof that u have reported to TTPM. Thanks. nod.gif
temptation1314
post Aug 7 2012, 09:23 AM

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QUOTE(MakNok @ Aug 6 2012, 09:12 AM)
WHy have to be sooo complicated.

Tell me.

With same serial number which have been send to Nikon Center before.
Same diagnostic but original owner choose not to proceed with repair (Warranty void or not not important)

Buyer have proven with fact that the SAME Nikon have problematic before. (Again same serial number)

NOw, should buyer be getting his refund?

cool2.gif
*
Now we have to see this case as 2 different scenarios.
It's not complicated and I think everyone is missing out, because you just assume that the warranty is void.

If Silverfire sell the lens, whether he is aware or not about the warranty status, which already voided before the Money transactions happens between him and Izwan, then I believe Izwan deserve a FULL refund from seller. This matter because Silverfire should've check the warranty status with Nikon before selling them off from his possession.

But if Silverfire sell the lens and the warranty is still valid, the problem starts here. I'm not trying to suspect Izwan, but this is his part of fault also, not checking the warranty status and also the gap time when he file the complain. The refund should be looks more like partial.

Ya I know nobody would bother to check up on the warranty at all.

Just trying to clarify here, before someone would claim the warranty is void after 1 time warranty claim.
Still no fact or statement about when the warranty is being void btw.
jie88
post Aug 7 2012, 10:27 AM

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now i know we cant all trust a "safe trader" . Its about your responsible to TS as A SELLER , your loss is your SELLER`s reponsible to you , make that clear !! lesson : dont deal with small kids , only deal with man
stormaker
post Aug 7 2012, 10:32 AM

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QUOTE(temptation1314 @ Aug 7 2012, 09:23 AM)
Now we have to see this case as 2 different scenarios.
It's not complicated and I think everyone is missing out, because you just assume that the warranty is void.

If Silverfire sell the lens, whether he is aware or not about the warranty status, which already voided before the Money transactions happens between him and Izwan, then I believe Izwan deserve a FULL refund from seller. This matter because Silverfire should've check the warranty status with Nikon before selling them off from his possession.

But if Silverfire sell the lens and the warranty is still valid, the problem starts here. I'm not trying to suspect Izwan, but this is his part of fault also, not checking the warranty status and also the gap time when he file the complain. The refund should be looks more like partial.

Ya I know nobody would bother to check up on the warranty at all.

Just trying to clarify here, before someone would claim the warranty is void after 1 time warranty claim.
Still no fact or statement about when the warranty is being void btw.
*
No, its not complicated, but u make it seems to be.

Just forget abt the warranty status for a moment. The lens already have "IMPACT DAMAGE" n quoted RM1202 for repair b4 the money transaction happen. I believe this fact alone make Izwan deserve a FULL refund.

The warranty void or not is the question after the repair. Since the repair cost is high, its only make sense for full refund instead of repair.
Izwan898
post Aug 7 2012, 10:32 AM

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QUOTE(temptation1314 @ Aug 7 2012, 09:23 AM)
Now we have to see this case as 2 different scenarios.
It's not complicated and I think everyone is missing out, because you just assume that the warranty is void.

If Silverfire sell the lens, whether he is aware or not about the warranty status, which already voided before the Money transactions happens between him and Izwan, then I believe Izwan deserve a FULL refund from seller. This matter because Silverfire should've check the warranty status with Nikon before selling them off from his possession.

But if Silverfire sell the lens and the warranty is still valid, the problem starts here. I'm not trying to suspect Izwan, but this is his part of fault also, not checking the warranty status and also the gap time when he file the complain. The refund should be looks more like partial.

Ya I know nobody would bother to check up on the warranty at all.

Just trying to clarify here, before someone would claim the warranty is void after 1 time warranty claim.
Still no fact or statement about when the warranty is being void btw.
*
Let TTPM decide. Thanks.
Silverfire
post Aug 7 2012, 11:17 AM

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TTPM ask me refer nearest branch sweat.gif

Anyway before I proceed with filing form 1, I have already texted salvator to provide a refund in 5 days.


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Black Valor
post Aug 7 2012, 11:37 AM

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QUOTE(Silverfire @ Aug 7 2012, 11:17 AM)
TTPM ask me refer nearest branch sweat.gif

Anyway before I proceed with filing form 1, I have already texted salvator to provide a refund in 5 days.
*
biasa lah government..semua pon lembab..suka main tolak-tolak
mfitri77
post Aug 7 2012, 11:52 AM

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QUOTE(Silverfire @ Aug 7 2012, 11:17 AM)
TTPM ask me refer nearest branch sweat.gif

Anyway before I proceed with filing form 1, I have already texted salvator to provide a refund in 5 days.
*
Aiseh. Step one brother, find at least his full name and address. That is the basis for a strong suit, you need at least those two before filing your statement of claim. Be reminded that a judgement by the Tribunal is binding, so having the correct name is very, very important.

Remember, you also need to serve officially the statement of claim therefore please search first before filing.


Added on August 7, 2012, 11:54 am
QUOTE(Black Valor @ Aug 7 2012, 11:37 AM)
biasa lah government..semua pon lembab..suka main tolak-tolak
*
Correct place of filing important, to ensure that it is fair. Check the list of TTPM offices, and select the one nearest and most convenient to you. Again, worse comes to worse, my suggestion is to sue Nikon directly.



This post has been edited by mfitri77: Aug 7 2012, 11:54 AM
Izwan898
post Aug 7 2012, 11:57 AM

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QUOTE(mfitri77 @ Aug 7 2012, 11:52 AM)
Aiseh. Step one brother, find at least his full name and address. That is the basis for a strong suit, you need at least those two before filing your statement of claim. Be reminded that a judgement by the Tribunal is binding, so having the correct name is very, very important.

Remember, you also need to serve officially the statement of claim therefore please search first before filing.


Added on August 7, 2012, 11:54 am

Correct place of filing important, to ensure that it is fair. Check the list of TTPM offices, and select the one nearest and most convenient to you. Again, worse comes to worse, my suggestion is to sue Nikon directly.
*
Why sue Nikon?
mfitri77
post Aug 7 2012, 12:22 PM

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QUOTE(Izwan898 @ Aug 7 2012, 11:57 AM)
Why sue Nikon?
*
QUOTE(Ua46es8000 @ Aug 7 2012, 11:58 AM)
why in the world would u wanna sue Nikon? It's not that Nikon holds any liability for an own-damaged item
*
Why not? All this brouhaha wouldn't have happened without their paperwork, their receipt and most importantly their warranty service. I can bet you that they would probably never bother to turn up and give evidence if they weren't a party to this whole thing. Anyways, the most important part here is that Nikon has denied warranty because of previous reports regarding the lens and quoted quite an exorbitant price to repair it. At least you can ask them directly why that is so.

The tribunal can then rule whether or not Nikon's action in denying warranty is correct or not in the circumstance, whether it is obligated to assume warranty under the circumstance, why the repair fee seems to be more that the retail price etc etc. Heck, sitting here I'd probably be able to dream up a multitude of questions I want to query Nikon as well, such as what happened when warranty was denied in the first place.

After all, buyer bought the lens under the impression that Nikon is providing the warranty, right? Did Nikon provide a way to check warranty? Is warranty voided by change of ownership.

Don't forget, the Tribunal's role is resolving what is fair. Do you think that repair bill is fair? Yes? No? Maybe?

Let me just give you an example of my car's story. I didn't win because of what it is the warranty booklet. I won because the Tribunal ruled that the car sold to me WASN'T UP TO QUALITY, as per the Consumer Act, regardless of warranty.










kazibul
post Aug 7 2012, 12:42 PM

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How if Salvatore give a same reason Silverfire give to Izwan when dun want to refund...huhuhuh...?????
neome
post Aug 7 2012, 01:02 PM

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QUOTE(mfitri77 @ Aug 7 2012, 12:22 PM)
Why not? All this brouhaha wouldn't have happened without their paperwork, their receipt and most importantly their warranty service. I can bet you that they would probably never bother to turn up and give evidence if they weren't a party to this whole thing. Anyways, the most important part here is that Nikon has denied warranty because of previous reports regarding the lens and quoted quite an exorbitant price to repair it. At least you can ask them directly why that is so.

The tribunal can then rule whether or not Nikon's action in denying warranty is correct or not in the circumstance, whether it is obligated to assume warranty under the circumstance, why the repair fee seems to be more that the retail price etc etc. Heck, sitting here I'd probably be able to dream up a multitude of questions I want to query Nikon as well, such as what happened when warranty was denied in the first place.

After all, buyer bought the lens under the impression that Nikon is providing the warranty, right? Did Nikon provide a way to check warranty? Is warranty voided by change of ownership.

Don't forget, the Tribunal's role is resolving what is fair. Do you think that repair bill is fair? Yes? No? Maybe?

Let me just give you an example of my car's story. I didn't win because of what it is the warranty booklet. I won because the Tribunal ruled that the car sold to me WASN'T UP TO QUALITY, as per the Consumer Act, regardless of warranty.
*
Err.. just checking, do u knw tht the same lens have been sent for warranty claim twice?
1st time by the 1st owner (?salvator)
2nd time by Izwan
FYI the warranty claim was denied the first time it was sent by the first owner stating the fact the there was missing screws and self impacted damage that wasnt covered by the warranty, thus the quotation of rm1202 for the repair..
sengih
post Aug 7 2012, 01:27 PM

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Timeline : Salvator advertised lens on 5th April : 1st Nikon invoice dated 27th April : Silverfire COD lens with Salvator 1st May : Silverfire sold lens to Izwan898 3rd May.

Serious gap in timeline... especially from 5th April to 1st May. rclxub.gif
mfitri77
post Aug 7 2012, 01:50 PM

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QUOTE(Ua46es8000 @ Aug 7 2012, 12:34 PM)
Are u kidding me?
*
No, I am not. Your right to question the cost of repair is a consumer right. More so when you are talking about a single provider, ie Nikon.

QUOTE(neome @ Aug 7 2012, 01:02 PM)
Err.. just checking, do u knw tht the same lens have been sent for warranty claim twice?
1st time by the 1st owner (?salvator)
2nd time by Izwan
FYI the warranty claim was denied the first time it was sent by the first owner stating the fact the there was missing screws and self impacted damage that wasnt covered by the warranty, thus the quotation of rm1202 for the repair..
*
Yes, I do know. More question to Nikon then. Say for example, the repair quote was paid, is the warranty still valid? In any case, let them explain lar, for it seems that they know more about this whole thing than either Izwan or Silverfire.

People here are more interested in their own interpretation of what Nikon says. Why don't you get the Nikon guys to answer each and every single question, instead of presuming this and that? The best place is the Tribunal, no?



calvin_ng
post Aug 7 2012, 02:41 PM

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I'll make a fair and neutral statement here

Based on all the facts...

1. Silverfire bought a lens from salvator without knowing the lens is damaged (assumed he did not checked)
2. Silverfire then found the lens not sharp to his liking (very subjective here) and decided to sell it away
3. Izwan bought the lens from Silverfire and found out it is a Demo unit.
4. Izwan dispute the Demo unit with Silverfire (Case settle) with RM100.00 (Izwan to keep the lens)
5. Month letter Lens malfunction, send to warranty and found out warranty already void with previous case
6. Izwan held Silverfire accountable
7. Silverfire held salvator accountable (in other thread)
8. Salvator sms. Silverfire to settle with RM300.00
9. Being a student *has no $$$ (Silverfire) ask Izwan to settle with RM300 with condition he keep the lens.
10. Izwan counter offer with RM500 and return the lens
11. Pending Salvator response to counter offer.

From here... This case is Izwan-->Silverfire-->Salvator

From the look as it Silverfire need to settle with Izwan case as he is directly involve as Silverfire then settle with Salvator (which ever the ammount they agreed) Silverfire cannot push the case to Salvator and wash hand like this... unfortunately the world does not turn like this as well haha

what I suggest is Silverfire and work out with Izwan here either with 1 off payment (RM500/=) or let work some thing out like a installment since Silverfire do say he is still a student (assume he still is) he can reach a settlement of say RM300 first and RM100 or RM50 each subsequent month...

for Izwan yeah it sucks when the deal does not go as planned but it is a lesson... lets check the product clearly as possible next time or better yet always COD... I like COD as i can ask the previous seller all sorts of question and check it out what type of person is he... if not comfortable just back off on the deal.

for Silverfire... yeah it sucks when you are the meat in between the two bread... (Hamburger scenario) but as a seller you too held some responsibility since you are the once who sell it to izwan. ultimately you will settle with Salvator but remember when you deal with Izwan Salvator is not in the picture... it is fare when you settle the deal with Izwan you do not involve him with Salvator.

I believe both of you dont expect this to happen expecially when Silverfire has so many successfull trade in his hand... some time it is just bad luck...

lesson learn on both end...

1. to Buyer... Please check your product and ask tons of question (there is no trust when dealing money transaction)
2. to Seller... yeah some time shit happens but as a genuine seller it is always better to settle with your buyer and not fall back to who you buy from...

so my conclusion Silverfire please settle with Izwan... either 1 off or go with installment... be steady bite the bullet



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