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> Complain against Silverfire, Help me settle guys :(

temptation1314
post Aug 3 2012, 05:12 PM

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Just a hint :

Unless the money buyer paid is transferred to the original owner account, I believe Silverfire would have to bear FULL responsibilities when it comes to trading.

So yeah, why not the buyer take the police report and ask Nikon to release full details of the invoice released on April? Also if possible, ask them for the warranty status, as when it is VOID.
This will clearly show either it's Seller or Buyer's fault.
temptation1314
post Aug 4 2012, 12:18 AM

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Pardon me, but warranty is void based on what Nikon staff said? or assumptions?

Btw, warranty doesn't void even if you are being CHARGED for parts replacements. It'll only void if Nikon sides said so.

Anyway, since buyer can email Nikon to provide the invoice, it'll not hurt if he can email and ask for the warranty history, right?
temptation1314
post Aug 6 2012, 08:30 AM

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QUOTE(MakNok @ Aug 4 2012, 12:59 PM)
aiyooo.

please READ again.
i am sure your brain can do some "simple" deduction.

like

same serial number....exact quotation.....and how far back warranty history you want?

PLain fact:

Same SERIAL have been ICU before......original owner refuse to "operate" as it deem expensive due to his careless which causes "IMPACT DAMAGE"
IMPACT DAMAGE is not cover under Warranty.

doh.gif
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Don't come in here and throw rubbish and expect people to brain like this. Manufacturer doesn't COVER your physical damage doesn't mean your warranty is VOID once you scratch your lens, for example.

For a simple fact that, I always had my phone casing scratch last time within 6 months of use and I go to Nokia Service Center to change the casing, stating I will need to pay for such, and my WARRANTY is still VALID for another 6 months.

Like I said, this is a mere whether the warranty is still valid or not by the time the money exchanged. I cannot stand when people come in and throw rubbish fact around.
doh.gif

Even I did support buyers side, I believe it's better to judge this on a fair ground basis. And also, Demo unit and Used unit are actually the same. You won't know how one use a stuffs, exactly like what you guys deduced on demo unit.
temptation1314
post Aug 6 2012, 09:06 AM

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QUOTE(Ua46es8000 @ Aug 6 2012, 08:35 AM)
but the warranty was voided because the lens was impacted (most probably dropped). stated there in the invoice
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FACT 1 : What I see is the warranty still "Y" as per stated on the APRIL invoice. TS's Quotation doesn't mentioned about warranty status.
FACT 2 : TL:DR, 1st post, TS just stated he is "UNABLE" to claim warranty because of Impact Damage. Still no fact of Warranty being VOID.
FACT 3 : Nikon staffs in email never said about warranty is VOID.

Tell me, where and when the warranty is VOIDED. Still baseless remarks are being thrown to sellers for GOD KNOW WHY.

To TS/Buyer, I'm still siding you, just because not EVERYONE knows about the missing screws. Heck who will go check about the screws? You buy, you check the outer conditions, plug in to your body then shot fine - DEAL.
temptation1314
post Aug 6 2012, 09:09 AM

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QUOTE(MakNok @ Aug 6 2012, 09:06 AM)
that is because it is just a cover.
it is different scenario here

so who is throwing rubbish here. rclxub.gif
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QUOTE(temptation1314 @ Aug 6 2012, 09:06 AM)
Tell me, where and when the warranty is VOIDED
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I rest my case.
temptation1314
post Aug 7 2012, 09:23 AM

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QUOTE(MakNok @ Aug 6 2012, 09:12 AM)
WHy have to be sooo complicated.

Tell me.

With same serial number which have been send to Nikon Center before.
Same diagnostic but original owner choose not to proceed with repair (Warranty void or not not important)

Buyer have proven with fact that the SAME Nikon have problematic before. (Again same serial number)

NOw, should buyer be getting his refund?

cool2.gif
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Now we have to see this case as 2 different scenarios.
It's not complicated and I think everyone is missing out, because you just assume that the warranty is void.

If Silverfire sell the lens, whether he is aware or not about the warranty status, which already voided before the Money transactions happens between him and Izwan, then I believe Izwan deserve a FULL refund from seller. This matter because Silverfire should've check the warranty status with Nikon before selling them off from his possession.

But if Silverfire sell the lens and the warranty is still valid, the problem starts here. I'm not trying to suspect Izwan, but this is his part of fault also, not checking the warranty status and also the gap time when he file the complain. The refund should be looks more like partial.

Ya I know nobody would bother to check up on the warranty at all.

Just trying to clarify here, before someone would claim the warranty is void after 1 time warranty claim.
Still no fact or statement about when the warranty is being void btw.

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