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> Complain against Silverfire, Help me settle guys :(

hanissyazwan
post Jul 30 2012, 11:05 PM

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From: Pasir Gudang. Johor



QUOTE(Silverfire @ Jul 22 2012, 11:17 PM)
If so, that pilot ought to be sacked for overlooking 2 screws.
Facts:

  • Demo unit - Compensated
  • 2 missing screws - You claim that you checked everything yet you overlook the 2 screws as opposed to the Demo word on the receipt
  • Duration in your care - Approx 50 days although we've been discussing it as 1 month or more than 1 month
  • I do not have photo of rear lens, preferably dated 2nd May 2012. This proves nothing as dates can be faked, so its neither here nor there.
  • You do not have photo of rear lens, preferably dated 6th May 2012. This proves nothing as dates can be faked, so its neither here nor there.
  • You said you care how many have used the lens before you. You did not ask how many.
  • You said it is your standard to take a photo of rear lens. You did not request for one.
  • You indirectly accused me of duping. Directly accused me of being dishonest.
  • Nikon did not take apart the aperture ring, it was already in that condition when you submitted to them for repairs.
  • Dropping or knocking a lens do not 100% guarantee a scratch or dent. Experienced users can testify to that claim.
  • To quote the exact words from the quotation, it went: RETURNED UNREPAIR AS REQUEST. IMPACT DAMAGE, WARRANTY NOT APPLICABLE. SCREW MISSING, APERTURE PROBLEM, REPLACE G1, G2, G6 LENS, AF CONTACT, G4-G5, G7 ASSEMBLY, QUOTED RM1,202.00.
Assumptions:

  • Assume your elements groups weren't damage, I don't see why Nikon would con you.
  • Assume the 2 screws are already missing while in my possession, I overlook that and you overlook that upon receiving it. In that case, I fail to see how 2 missing screws on the mounting can cause so much damage.
  • Now you claim the same lens was submitted to Nikon for repair prior to this incident, with similar issues. Namely: Impact damage, screw missing, aperture problem, replace G1, G2 & G6 lens, AF contact, G4-G5, G7 assembly. If that was true, I fail to see how the lens was still operable while in yours and my possession.
Solution:
Now, I'm not sure what kind of solution you're looking for but what I can offer you is only peace of mind even if indeed said lens was submitted for repair prior to this. For you now know the cause of 2 missing screws weren't you.
*
please make full refund to buyer. as your item did not match with your description.
and nikon state it was broken and screw were missing at first place .

FULL REFUND.
hanissyazwan
post Jul 31 2012, 02:07 PM

DARK ULTIMATE
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Senior Member
1,180 posts

Joined: Apr 2007
From: Pasir Gudang. Johor



QUOTE(shahru98 @ Jul 31 2012, 12:21 PM)
This problem involves 3 party
1. Seller's friend that probably cheated at the 1st place
2. Seller, which is from my point of view is unable to accept the situation + a little bit of arrogance + SAFE TRADER
3. Buyer, who was sold on false information. EG: warranty.

Perhaps the seller is overprotective of his friend,
or he also didnt fully check the lens and bought from his
friend in order to make profit here (then refuses to admit that he was careless too),
Or he knew the lens was broken but decided to sell it anyway.

Nikon definitely proved that the lens was already damaged before it was sold, and the lens wasnt repaired.
What to do now? Seller's friend probably the one that knew everything right from the start.
So they should deal with him/her 1st to get further explanations.

Complicated.
*
nothing complicated as this deal is between seller and buyer only.
there is no end if seller telling he buy/selling from his friend.and his friends buy from his another friends and his another friends drag other another friends and so on.
whatever it is. seller must make full refund as lens is damaged from first place.
Nikon definitely proved that the lens was already damaged before it was sold, and the lens wasnt repaired. but seller advertized the item condition is awesome and still got warranty from nikkon although it is not
What to do now? full refund
hanissyazwan
post Aug 4 2012, 02:53 PM

DARK ULTIMATE
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Senior Member
1,180 posts

Joined: Apr 2007
From: Pasir Gudang. Johor



QUOTE(Izwan898 @ Aug 4 2012, 01:18 PM)
your seller is Silverfire, you have nothing to do with salvator.
ask him to refund your money ,then for his problem he settle himself.

he should refund to clear his reputation as a seller... put item condition awesome without knowing its real condition.

in business supplier problems is not a customer problems.. its the risk bear by middle man.
ask him to reply in here...also wanna read hows cocky his answer this time

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