I just came here to kepoh and share my thoughts on this.
1) I think the person that initiates this thread feels unhappy because he feels cheated with the "safe trader" tag that Silverfire bears.
2) Buyer should (at all cost) check whether delivered products are in good condition. Not just because a person bears a "safe trader" tag therefore everything would go on smoothly. What if the courier failed to take good care of the delivered goods and the item is damaged from the delivery process? Buyer will never find out unless he/she checks and inspects thoroughly and then cross check with the seller again.
It is like we ordered something from Ikea. And when they deliver the furniture to our house, we make sure the condition is new and good. We do not neglect the inspection part just because Ikea is reputable etc.
3) To claim that it is seller's responsibility for an item that was delivered almost 2 months ago and was accepted by buyer in the first place, is void. Things don't work like that, at least I think not.
Like the example that I gave about the Ikea delivery, we don't go about to Ikea and demand for a new furniture if suddenly we see a scratch on the furniture. Who caused it is arguable.
That's all I've got to say.
Complain against Silverfire, Help me settle guys :(
Jul 18 2012, 06:21 PM
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