Forumer you are complaining against: xyujix

Item being sold/bought: 3 replica swords

Original thread link: http://forum.lowyat.net/topic/1615361

Date of transaction: May 2nd, 2011

Details of the complaint :

full story can be found in my post here:

http://forum.lowyat.net/index.php?act=ST&f...post&p=42138385

i paid RM660 for 3 cheap china-made replica swords(not that cheap really), what i get are 3 defected cheap china-made replicas. if only 1 of the 3 items were defected, i won't mind, but this is all 3. seller refuse to take full responsibility and insist it's either postage or minor manufacturing defect. why don't you guys have a good look at that thread and tell me what you think?

are those damages minor? for a display item?

if it was really manufacturing defect, shouldn't the seller inform me before i made payment?

seller refused to my request for COD replacement. i'm pretty sure i'll get nothing out of this(seller made it clear, quite offensively), but at least it'll be a warning to the next buyer. at least i get to vent out my frustration .

This post has been edited by zeroglyph: May 23 2011, 02:39 PM

Just saw the picture u posted there...
the defective part really look not good for me....
Hope the seller will solve this(I pm that seller few days ago and plan to buy few swords from him and now i saw this thread..kinda loss faith on him ady)

This post has been edited by ken-24-: May 23 2011, 04:40 PM

felt sorry for you but once again may I remind you that you are trading with newbies . there are risk esp when they do not have passed good feedback from other buyers

he was pretty strict not wanting to do COD replacement. before the purchase he was really nice, with all the "thanks" and "please". after the purchase, all that goes down the drain.

if it happens to me, there is a chance it could happen to you too. just be careful. if only 1 sword was defected, i don't mind, but all three? that's too much.

he doesn't seem to mind me making this thread and don't bother to respond. so you get the idea how "responsible" he is.

honestly i did my research. most previous buyers gives +ve feedback to him (i PM them personally too). that is why i'm puzzled .


btw, thanks for the responses guys.

This post has been edited by zeroglyph: May 24 2011, 02:25 PM

any updates on this case TS??

this was the last PM from him:



that was before i posted this complain. think about it, i just bought rm660 worth of items, so i believe i deserve some sort of exception considering all 3 items have major defect. look at how arrogant his reply was after taking my money.

my advise to you, don't buy from him. arrogant and irresponsible sellers like him needs to be taught the power of consumerism.

i'm not sure if the "trade enforcers" here will take any action on him, so i'm not hoping too much. . if i get nothing out of this, i hope this thread served as a warning.

think of it this way:

if you bought a "china-copy" movie DVD worth RM8 and the shop owner claims it's DVD copy, but when you got home, it's actually a cinema copy, the shop owner WILL let you do a 1-to-1 exchange if you're not satisfied. but this guy won't let you do 1-to-1 exchange even for RM660 worth of items. does this sounds fair? i'm not even asking for my money back, i just want to exchange to non-defects items.

This post has been edited by zeroglyph: May 27 2011, 12:10 AM

is da item being sent 2 u direct frm china 2 ur house?

no, the items were from yong peng(johore?). probably a shop or warehouse. seller's just a middle man.

very low chances you will get a refund . to tell you the truth , its so freaking hard for every person to let go their money even $1 to someone else.
i won the thumbnail star newspaper rm50 . and guess how long they took to send to my account . 3 months !! wth .......i was so happy , cant wait to receive the money ...keep waiting and waiting ..calling them a few times....telling me , soon we'll bank in the money ....exactly like 3 months , only for rm 50... take that long ? lol .... that time , get or dont get also i also neutral d la.....

well, as i said, i'm not asking for a refund. just 1-to-1 replacement. even that was too hard for the seller.

im strongly agreed, TS and seller have to do 1-to-1 replacement...this is most good way to solve this case

thanks for your understanding. unfortunately, the seller decides that 1 unsatisfied customer won't have any impact on his sale.

Try research seller's feedback... Is it true the feedback from other forumer or possibly the same seller with many accounts... Kind of wonder when zeroglyph reply with complaint in his selling thread, he refuse to respond... Even more buyer asking his items.. Weird

to TS, this is the risk you have to embrace buying from the interweb. there is a reason why the ones from the shops sells more expensive and why the interweb is so attractive selling for cheap.

shops allows you to inspect while having a relatively existing location to come back for complaints or exchanges, that why they have to raise the price to cover such situations. the interweb is cheap cause it is faceless and very little cost to incur like no need renting a shop location and storage of products can be haphazard and unseen by the buyer.

each time you buy from the interweb, you roll a dice. sometimes worth and sometimes not. this is a time which is not for you. as simple as that.

No need a bigger font to remind bro...

as i said, i can accept the risk. just to remind other buyers to be a little careful with this seller.

and yeah, not to be rude. it's pronounce INTERNET and posting with such big font in a forum(in the "interweb") is considered rude and childish.

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Added on June 3, 2011, 3:35 pmi've personally PM most of his recent buyers. they gave good comments. plus, they don't really have the same writing pattern as seller's.

This post has been edited by zeroglyph: Jun 3 2011, 03:35 PM

I do not agree. Buying online is not equals GAMBLING. It's for convenience. Lower price is due to no overhead cost of operating a shop. If you think buying online is like rolling a dice then you are stupid. Look at e-commerce in US like amazon and ebay. There are transparencies and systems to avoid sellers selling fake products.

Seriously, those defects are unacceptable. He should do an exchange with you, Ts.

already went trough seller thread.. found that another customer satisfied with the service? dup maybe?

my thoughts are exactly. it's not like i'm asking for money back or some discount.

hmmm...maybe. i did received PM from a former buyer that got a dented saya from him(decided to keep quite as he only bought 1 sword. plus, sheath are repairable(wood), blade is not). i think most of the satisfied buyer are just lucky. problem is, he sells the items, but he is not the one inspecting or posting it. so he refuses to take responsibility.