I have a question here,

Is the lens still working right now? As per the quotation report i assume that the lens / item is damaged and clearly not under working condition. If this is the case, then the lens is no longer working starting at the time the lens were sent to the Nikon Center for the first time(Not by TS).

Stick to the upper assumption, can the seller sell it to the TS and TS can use the lens for about a month then only the lens collapsed again?

Another fact, TS stated that the lens was sent to the Nikon service center twice, with the 'same problem' and even almost the same 'quotation price' which is 1.2k, and the first service/repair attempt are rejected, so basically the lens is not usable?

Is there any possibility that the first user repair at somewhere and Nikon Center can't determine it?

This post has been edited by RainInDecade: Jul 20 2012, 11:21 AM

I am wondering what do TS wants now?

1. Is TS just want the 2 screws?

2. or the TS wants the seller to bear the cost of repair / refund?


As per the history, the lens is all in good condition till after some time, in this case a month+ then the lens collapsed.

And by the time the lens collapsed, it is under the TS's hand, saying that the damage is caused by the 2 missing screws.


As TS was experienced photographer I believe that there is no issue in installing the lens to the camera, and by the time TS found that it is a little bit loose, TS should find out the caused or inform seller immediately to check.

But this did not happen, leave it aside, TS assumes that the loose might be normal thus did not take any action till the day problem occurs.

And now after sending the lens to Nikon Center, Nikon Center replied that all these caused by the missing screws thus warranty void?

In my 2 cents,

TS should check with Nikon Center what does those 2 screws functions? and how does the 2 missing screws can bring the destruction to the lens?

And TS don't really can blame the seller for anything, even seller gave TS the lens with 2 missing screws, TS should able to determine that once installing it and using it, it is that TS assume that the 'loose' is normal and TS did not bother to check. The lens transferred in good condition and it collapse under TS's care and how can TS claim that is the seller's responsibility?

It is my own opinion and TS, I did not mean to side to anybody, I am just to state out what I think is right.