Welcome Guest ( Log In | Register )

Bump Topic Topic Closed RSS Feed New Topic New Poll

Outline · [ Standard ] · Linear+

> Complain against Silverfire, Help me settle guys :(

sengih
post Jul 23 2012, 02:24 AM

Getting Started
**
Junior Member
52 posts

Joined: Jun 2005
QUOTE(sioe @ Jul 22 2012, 12:11 AM)

What's important is as a seller, u sold an item and even if it has not been clear yet of who's fault it is, u as a seller must help to solve it.

As such, can u please contact ur friend n ask him if it's true that he had send the lens in before. Do NOT try to protect him when clearly, he may hv been th source of this dilemma.

*
Agreed. Seller, please check with your friend if indeed the lens was already broken and was sent for repair @ nikon, however was not repaired. Or is it you who sent it to nikon for repair? Electronic items always have this mysterious habit of working intermittently until it fails completely.

Until then, let's wait for nikon service center report and we can deduce this case once and for all.
sengih
post Jul 23 2012, 01:23 PM

Getting Started
**
Junior Member
52 posts

Joined: Jun 2005
QUOTE(Sien99 @ Jul 23 2012, 03:22 AM)
if lens already broken , how the buyer able to use it for 1-2 months? this is my question from page 9 and i havent see anyone trying to answer / enlighten me .
*
Have you ever had an electronic item say a TV which sometimes work sometimes dont but you cannot pinpoint the problem? Send to repair shop also cannot solve? You found out later, that it was fixed with an inferior component.

Or when you buy a car, start wonderfully every morning, but after a month, cannot start because there is a problem with the alternator. After inspection, you found out that the alternator was a rebuilt alternator which is waiting for its death.

I'm just stating the logic from experience. Things can happen. Let's wait for nikon center report and testimony from seller's friend.
sengih
post Jul 25 2012, 01:26 PM

Getting Started
**
Junior Member
52 posts

Joined: Jun 2005
Any updates? Anybody? Or already settled out of court?
sengih
post Jul 30 2012, 11:51 PM

Getting Started
**
Junior Member
52 posts

Joined: Jun 2005
QUOTE(Quantum_thinking @ Jul 30 2012, 11:36 PM)

Imagine if a manufacturer have build something that have 1 year warranty,but the nature of the item like tendency to overheating that lead to auto shut down and eventually timed out after operate about 1.5 years due to the manufacturing design.  Can they be held liable?

Where is the exact ground of asking for refund in the first place? It is a faulty item as proven by now, but even new items have a time limit on such a claims.

*
There is a difference between knowingly selling a defective item with the intention to deceive and not knowing. Let's wait for the seller's explanation.

Undoubtedly, the lens was already broken when it was sold. Your example is not applicable here.
sengih
post Jul 30 2012, 11:58 PM

Getting Started
**
Junior Member
52 posts

Joined: Jun 2005
Seller can also be charged for false info - nikon warranty still valid when it is actually already expired.
sengih
post Jul 31 2012, 12:04 AM

Getting Started
**
Junior Member
52 posts

Joined: Jun 2005
Izwan, do get in touch with apis. He may be able to advise further and do something on the seller's LYN account.
sengih
post Aug 2 2012, 09:53 PM

Getting Started
**
Junior Member
52 posts

Joined: Jun 2005
QUOTE(Silverfire @ Aug 2 2012, 06:04 PM)
3rd time I'm asking, not sure how many times I have to repeat. Sigh.

1st report, warranty applicable.
2nd report, warranty void due to impact damage? So so suspicious. Not accusing you or anything, just pointing out wink.gif

Good tactic really, just dodge all my questions and blame everything on me. Bravo.
*
Errr, why are you asking the same questions again? Answers were already given in the last 2 pages? Dodging?
sengih
post Aug 3 2012, 02:00 PM

Getting Started
**
Junior Member
52 posts

Joined: Jun 2005
QUOTE(stormaker @ Aug 3 2012, 01:14 PM)

user posted image
*
Excellent. Mr seller, what do you have to say now?
sengih
post Aug 4 2012, 01:09 AM

Getting Started
**
Junior Member
52 posts

Joined: Jun 2005
QUOTE(temptation1314 @ Aug 4 2012, 12:18 AM)
Pardon me, but warranty is void based on what Nikon staff said? or assumptions?

Btw, warranty doesn't void even if you are being CHARGED for parts replacements. It'll only void if Nikon sides said so.

Anyway, since buyer can email Nikon to provide the invoice, it'll not hurt if he can email and ask for the warranty history, right?
*
Hmmm. A point there. However, warranty aside, the crux of the matter is that the previous owner damaged the lens; tried to fix thru nikon warranty claim but unable to do so because warranty doesnt cover. Lens was returned to previous owner, then sold it as a good item, hoping that the new owner doesnt notice the damage. No matter how you look at it, there's an element of deceit.

This post has been edited by sengih: Aug 4 2012, 01:12 AM
sengih
post Aug 4 2012, 09:09 AM

Getting Started
**
Junior Member
52 posts

Joined: Jun 2005
QUOTE(Ua46es8000 @ Aug 4 2012, 06:45 AM)

Hoping that you can get previous owner's name from the police report by attaching it in an e-mail and send it to your nikon correspondence.

From there maybe Apis can get the previous owner's phone number and maybe link it to Silverfire if he really is scamming you.
Most probably he's studying at UCTI.
*
I dont see the need to get the previous owner's name since seller can conveniently claim later that he does not know the person. Unless seller name the person first and Nikon can provide the name to a third party eg moderator. However, who/what can prevent the seller from giving a fictitious name?

The other scenario is that the seller is actually the previous owner. So, if TS gets the name from Nikon, then seller has nowhere to run already.

We already know for a fact that seller had misrepresented his merchandise (awesome and used). Fact is the serial number in both reports are the same. Fact is the impact damage was already there before it was sold to TS. Fact is Nikon warranty does not cover impact damage so lens was not fixed the first time.


sengih
post Aug 4 2012, 11:11 AM

Getting Started
**
Junior Member
52 posts

Joined: Jun 2005
QUOTE(kazibul @ Aug 4 2012, 10:52 AM)
Same for me..why no action from admin... vmad.gif  vmad.gif
*
hmmm... smells something burning....
sengih
post Aug 4 2012, 01:32 PM

Getting Started
**
Junior Member
52 posts

Joined: Jun 2005
QUOTE(Izwan898 @ Aug 4 2012, 01:18 PM)
Smells like dead fish... Only done after a gazzilion pages of ranting?
sengih
post Aug 4 2012, 01:42 PM

Getting Started
**
Junior Member
52 posts

Joined: Jun 2005
QUOTE(Izwan898 @ Aug 4 2012, 01:18 PM)
Look at the timeline carefully. 1st May bought the lens, 2nd May advertise, 3rd May sold to TS. This may not be a coincidence.
sengih
post Aug 4 2012, 07:21 PM

Getting Started
**
Junior Member
52 posts

Joined: Jun 2005
QUOTE(mrkenn @ Aug 4 2012, 07:10 PM)
Why only at this time only he do that..hmm

another long story about to unleash...salvator vs silverfire.
*
I have my doubt... smells very much like a thousand rotten eggs. Dilly dallying tactic. Transfer of blame.
sengih
post Aug 5 2012, 01:15 AM

Getting Started
**
Junior Member
52 posts

Joined: Jun 2005
QUOTE(Interlude @ Aug 5 2012, 01:03 AM)
Where all the admin ? Still no action. Sleep ka ? Show us some justice here.
*
Sleeping together huh?
sengih
post Aug 6 2012, 01:42 AM

Getting Started
**
Junior Member
52 posts

Joined: Jun 2005
Nice...
sengih
post Aug 6 2012, 10:59 AM

Getting Started
**
Junior Member
52 posts

Joined: Jun 2005
QUOTE(sacremento @ Aug 6 2012, 10:49 AM)
u mean lesson?

anyway hope u guys could settle this in peace. TTPM is time consuming.
*
Yup. Time consuming but worth it since TS will get ALL his money back and everything will be officially documented by the authorities. Future trades will be difficult for seller. In other words, no business anymore.
sengih
post Aug 6 2012, 12:33 PM

Getting Started
**
Junior Member
52 posts

Joined: Jun 2005
QUOTE(SeaMonster @ Aug 6 2012, 11:57 AM)

my suggestion is u can try to ask izwan give u maybe few days or 1week time for u to chase ur seller. if u can get money from ur seller and just refund izwan.

if after few days or 7days, u still can't settle with ur seller. then u have to frog out rm500 to pay izwan first.
for ur own dispute thread, u're the victim and i believe others forumer will back u up.

hope this case can settle peacefuly, smile.gif
*
Very wise advice indeed. Will work out fine unless both sellers are actually a team/gang.
sengih
post Aug 7 2012, 01:27 PM

Getting Started
**
Junior Member
52 posts

Joined: Jun 2005
Timeline : Salvator advertised lens on 5th April : 1st Nikon invoice dated 27th April : Silverfire COD lens with Salvator 1st May : Silverfire sold lens to Izwan898 3rd May.

Serious gap in timeline... especially from 5th April to 1st May. rclxub.gif
sengih
post Aug 18 2012, 03:48 PM

Getting Started
**
Junior Member
52 posts

Joined: Jun 2005
QUOTE(Izwan898 @ Aug 18 2012, 02:12 PM)
A little update...he emailed me saying that he will pay RM100 per month to compensate my losses... notworthy.gif
*
Jolly good to hear that. RM100 for how many months?

2 Pages  1 2 >Top
Topic ClosedOptions
 

Change to:
| Lo-Fi Version
0.0318sec    0.34    7 queries    GZIP Disabled
Time is now: 30th November 2025 - 09:31 AM