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> Complain against Silverfire, Help me settle guys :(

siemens6688
post Jul 20 2012, 12:38 PM

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From: Negeri Sembilan.


Dear all, izzit every lens has serial number of it's own ? If yes, why not just call Nikon to check 'Send in' history rather than just assuming ?

If the issue is happening twice like TS claimed, Nikon should has record in their system, right ? I don't think Nikon refuse to answer it if someone asked, just a plain simple question.

Or, if could . Just drop a call to Penang's Nikon Services Center (the 1 TS visit) , and take the reference number from the job sheet (from TS), then directly speak to the person who in-charge TS case, it will be reveal the truth of the case. At least what he talk is more professional, and fair.

siemens6688
post Jul 20 2012, 06:08 PM

Getting Started
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Junior Member
202 posts

Joined: Jan 2006
From: Negeri Sembilan.


QUOTE(yuyuyu @ Jul 20 2012, 05:37 PM)
The truth is not known yet, but let me give u an example below:

-I have a new laptop under warranty, however i open up until bare motherboard to do mods, reapplied thermal paste etc.
-Got bored and sold the laptop to you, still under warranty.
-One day the laptop cannot start, you bring go claim warranty. However SC said cant claim warranty cuz void liao bcuz of what i did. Quote u rm1.2k for repair. How??
*
Hmm, but there has no evidence here shown that Silverfire have / or not did anything (open screw) to the Lens. Thats why, i personal suggest TS list down the Nikon Service Center direct line (telephone) here, and also the person in-charge (Mr.Wong, right ?) . So that Silverfire can call & verify what is the issue and if can, record all conversations and publish here to shown us the truth.

In plain argue here, i don't see any point & result. TQ.

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