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> Complain against Silverfire, Help me settle guys :(

seyuripa
post Jul 31 2012, 12:39 PM

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QUOTE(Silverfire @ Jul 31 2012, 01:32 AM)
Me being online doesn't mean I'm obligated to give an answer to whatever accusations that are made against me. On the contrary, according to forum rules, I'm given a grace period of 1 week to provide an answer to any question given. Having said that, I will give my answer and asks a few or maybe just a question 6 days later. Cheerio!

P/S moderators and trade enforcers have already been notified
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What an attitude from a safe trader to solve his dispute, it just like dragging the case better than solving it ASAP.




seyuripa
post Aug 3 2012, 02:25 PM

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QUOTE(KIntos @ Aug 3 2012, 07:10 AM)
there is always a risk to buy used/demo item. dont depend so much on warranty. User must check the condition upon received. You think by having warranty give you peace of mind? you wont know whether the failure is valid or non -valid for warranty claim so put in your mind that buying used item with warranty is a bonus package not peace of mind as we dont know the 1st user how he use the lens.

Example: might be dropped but still usable so went to sell it. buyer bought it after 1 month spoil and claim warranty but rejected by center due to found internal impact damage.
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You shouldn't have put all the responsibilities to the buyer, seller have their own responsibilities of selling the product exact in their descriptions on the sales thread. Basically this is based on trust, and with the solid proof given by TS earlier on, seller should have just refund.
seyuripa
post Aug 6 2012, 11:33 AM

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QUOTE(temptation1314 @ Aug 6 2012, 08:30 AM)
Don't come in here and throw rubbish and expect people to brain like this. Manufacturer doesn't COVER your physical damage doesn't mean your warranty is VOID once you scratch your lens, for example.

For a simple fact that, I always had my phone casing scratch last time within 6 months of use and I go to Nokia Service Center to change the casing, stating I will need to pay for such, and my WARRANTY is still VALID for another 6 months.

Like I said, this is a mere whether the warranty is still valid or not by the time the money exchanged. I cannot stand when people come in and throw rubbish fact around.
doh.gif

Even I did support buyers side, I believe it's better to judge this on a fair ground basis. And also, Demo unit and Used unit are actually the same. You won't know how one use a stuffs, exactly like what you guys deduced on demo unit.
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Scratch lens,scratch phone? This is impact damage, with physical internal damage. To be fair,how about making an example with similar scenario, 'I always had my phone dropped and one day I realised that the some functions were not working anymore, do you think if I go to Service centre,my warranty will still be valid even though I don't want to repair?'


And I disagree with you when you said 'demo unit and used unit are actually the same.' Even by the terms definition provided previously in this thread,both are different. Based on my experiences, demo unit resale value is much lower compared to the used unit.




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