Haha... I've already replied to them. Let's see what is their (non)response. Seems like the person responding is only support personnel . Anyone has the e-mail addresses of higher-ups?


Yeah but safety is not my primary concern here. It's Amazon.cn explicitly requiring SecureCode to complete my transaction. There are other sites where I can make my purchase but still Amazon has the best deals.

Just submitted my application in KL Central CIMB. Today just give them documents and they say within 7 - 10 working days. So now at waiting period lor...

my credit card had been stoleh..and sadly i had 3 dispute transaction by unknown person..can the 3 illegal transaction be withdrawl from my bill since it is not my transaction...

any experience?

You mean Amazon China ? I did not know they require that as i thought all payments to Amazon are processed offline ? Amazon USA and Amazon UK do not require it.

Nope. U need to pay. Cause it's ur own fault. U can try ur luck reporting police n c what they can do cause every transaction got the actual timing when it's been swipe.

Maximum liability is RM250 so you still suffer some loss.

my dad suffered the same thing, that particular day got a few fraud transaction happened in Penang, and coincidence my dad used Maybank CC to swipe for petrol, only a few hours difference, and it manage to prove that my dad really in Johor and not in Penang

my mum got a shock when she saw extra RM1k+ in the statement, argue with maybank and they pay up for the extra RM1k with all the receipts given, and found out the tourist company is the culprit, that time credit card still don't have smart chip
but from this case i can judge that Maybank credit card fraud centre really sucks no call from them at all enquiry or so what, impossible a person can swipe at Penang then a few hours later swipe at Johor right? is not near the airport area also

since u mention it's during those old days. you really dun think their system very canggih 1 la. they are not writing system for F-22

If got fraud local bank normally got a lot of hassle but foreign bank easier to handle

wow...I dunno abt u guys but I've never had 'unanswered' calls before. Its been 5 years since I took my first Maybank card. You could also visit their Credit Card branch at 1U...that place very efficient punya, no waiting line...at most I waited 5 minutes for my queue. I often visit there when I'm just too lazy to call or explain my problem through the phone

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Added on June 11, 2010, 2:48 amabout fraud case...you're lucky you didn't use Aeon card
I know a friend who had his Aeon card stolen more than 12 MONTHS AGO but until now even with all the police report faxed and proven...they still ask u to pay this is what I call sh1t service. Scold them 9 9 9 on the phone also...just stubborn people

This post has been edited by Aeon_Clock: Jun 11 2010, 02:48 AM

how is it his fault if stolen?

i thought you need to sign the receipt or something? if signature different how come they approved it?

If you dispute they will request the merchent to show the receipt la if different then not ur fault

Thinking to get UOB One Platinum or Citi Cash Back Platinum. Both of them have attractive cash back rebate.
UOB is free for life but Citi doesn't. Citi seems to have more cash rebate. Anyone do thorough study before? Which one is more advisable?

the service for UOB is a joke. i would definitely go with citi.

Personal top record for calling the 1300 number is over 18 minutes waiting time. If you willing to wait long enough, of course their CS will pick up the call in the end. The 1U card centre has not much queue but the place usually filled with inexperience staffs. Been there submitted my pay slip asking for card upgrade before but they lost the document in the end. After that I even made a complaint again there, ended up also no reply until today. Really given up on Maybank. The only good thing left is their 0% EPP widely available.

Thank you for reiterating my negative stand on Aeon card. I really hate it if someone were to come in here and ask for a review in this card. If they read the previous post - they would know this is the one card to avoid at all cost!

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Added on June 11, 2010, 5:34 pmYes I agree. But that depends also on how well you argued your case and availability of evidence.
No supportive evidence to back up your case then it is as good as nothing - remember we don't live in a world where you could really trust each other without question.

This post has been edited by hye: Jun 11 2010, 05:34 PM

Being offered pre-approved Eon platinum card, I've read through their website and found out that they have wide ranges of co-branded platinum as well as the standard platinum. None of the extra benefits from the co-branded card attract me therefore should I go for the standard platinum? the appearance of the co-branded card (such as MATTA) also look not very nice (too many pics)

the standard platinum also do not has much benefit but I would like to give it a try since they will waive the tax for new approved applicant

read this

Do highlight as well that you need to inform the bank as soon as possible that your card is lost or fraudulently used. Don't wait to block your cards if you do suspect your cards have been compromised.

what is the minimum income requirement for both card?