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 Alienware Mothership v3, the official alien armies thread

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TSFindingScreemo
post Feb 14 2010, 01:27 AM, updated 16y ago

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v3 has landed due to the arrival of more and more brave warriors from the extra terrestrial!
This fortress is meant for discussions for the Alienware systems, technical and not so technical BUT don't go off topic!

Or else, get read to be pawned by our active and courageous army! tongue.gif



v1 here
http://forum.lowyat.net/index.php?showtopic=1061885


v2 here
http://forum.lowyat.net/topic/1248168


price disccusion here
http://forum.lowyat.net/topic/1248988



History of Alienware

» Click to show Spoiler - click again to hide... «






Alienites and their Out Of This World System



Area-51 m15x
user posted image
stringfellow
PhantomThief
copyninja




Area-51 m17x
user posted image
GreaseMonkey90



Area-51 m17
user posted image
Naruki
No0KieF




All Powerful M17x
user posted image
Insydious
Mr.Docter
GreaseMonkey90
Azurika
cy-yang
ldragon
Nohal




All Powerful M15x
user posted image
FindingScreemo
zad78
putrawanz
maxwell
unclegoldfish
pelvin
julchin_09
lchen39
kelvin1989
me076310
amunriel
afmz
anfieldben
yametehyo
vikingw2k
lostcaus
sayming
trogdor1oh1




All Powerful M11x
user posted image

stringfellow
teikweing
desmond.fun
accs_centre
ff8ong
lksing78
zerokid
0300078
Michaelbyz23
aku_ker
emino


If i left out any, let me know! i'll add ya to the list. M11x users, chill aite!

This post has been edited by FindingScreemo: Mar 29 2010, 02:12 PM
TSFindingScreemo
post Feb 14 2010, 01:27 AM

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FAQs about Dell Alienware Malaysia Machines

Contributed by everyone here smile.gif



1) Customized nameplates are not available for us in the Asia Pacific region
2) The price for each system in Dell.com.my is not the final price. It is possible to get additional 4% -5% of rebate or even freebies if you consult the Sales Assistant before placing your orders







MORE TO COME.
Feel free to contribute ya! notworthy.gif

This post has been edited by FindingScreemo: Feb 21 2010, 10:10 PM
TSFindingScreemo
post Feb 14 2010, 01:28 AM

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reserved again!! muahahaah!
Michaelbyz23
post Feb 14 2010, 01:31 AM

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yo~~
cy-yang
post Feb 14 2010, 01:39 AM

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Hi to V3.. haha

ff8ong
post Feb 14 2010, 01:40 AM

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Yeah, good to see V3 is up..when u going to post the owner list of m11x. Do remind me. smile.gif TQ
Jeffrey1987
post Feb 14 2010, 01:42 AM

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rclxms.gif Congratulation on this new V3 Alienware thread ...
TSFindingScreemo
post Feb 14 2010, 01:42 AM

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QUOTE(ff8ong @ Feb 14 2010, 01:40 AM)
Yeah, good to see V3 is up..when u going to post the owner list of m11x. Do remind me. smile.gif TQ
*
When someone receive their first unit. haha!
cy-yang
post Feb 14 2010, 01:43 AM

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QUOTE(FindingScreemo @ Feb 14 2010, 01:42 AM)
When someone receive their first unit. haha!
*
for my m17x? ahha
TSFindingScreemo
post Feb 14 2010, 01:46 AM

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just let me know! pm me or smtg! make sure i update or else report me to mod! LOL
Insydious
post Feb 14 2010, 02:22 AM

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wah so fast v3 d hooray =D
No0KieF
post Feb 14 2010, 05:54 AM

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i just realize, Area-51 m17x. this model also have eyh?
Mr.Docter
post Feb 14 2010, 07:07 AM

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QUOTE(No0KieF @ Feb 14 2010, 05:54 AM)
i just realize, Area-51 m17x. this model also have eyh?
*
yep. Alienware have Area-51 M17x and All Powerful M17x smile.gif
Michaelbyz23
post Feb 14 2010, 12:06 PM

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the specs different? are the old models stil available?


Added on February 14, 2010, 1:19 pmguys, can anyone tell me what is solid state drive SSD?
any difference with the normal hardisk?

This post has been edited by Michaelbyz23: Feb 14 2010, 01:19 PM
TSFindingScreemo
post Feb 14 2010, 01:26 PM

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SSD is pretty much more faster than normal HDD.
in terms of read/write speed
Michaelbyz23
post Feb 14 2010, 01:44 PM

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and in terms of durability also faster ar?
hmm, why it only offers till 256gb? not 500gb?
and isit heavier?
TSFindingScreemo
post Feb 14 2010, 01:47 PM

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Read more here

http://www.computerworld.com/s/article/913...orth_the_money_






Whatcha say?



I'm sticking to HDD for now. lol
nitevision92
post Feb 14 2010, 02:31 PM

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Just wanna ask, how big is the size difference between the M15x and M17x? it's not really that much of a difference, is it?
amunriel
post Feb 14 2010, 03:24 PM

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QUOTE(Michaelbyz23 @ Feb 14 2010, 01:44 PM)
and in terms of durability also faster ar?
hmm, why it only offers till 256gb? not 500gb?
and isit heavier?
*
I have seen Windows boots in 1 second using 8 SSD raid 0 config, but thats a desktop ofcourse, so for a laptop, I doubt you will need a SSD especially not at the current price. Maybe another 5 more years before the market start adapting fully on Solid State Disk.


Added on February 14, 2010, 3:26 pm
QUOTE(nitevision92 @ Feb 14 2010, 02:31 PM)
Just wanna ask, how big is the size difference between the M15x and M17x? it's not really that much of a difference, is it?
*
2 inch screen size differences with an extra 2-3 more kg and an extra numpad on the keyboard, thats quite a big difference I did say for a laptop. sweat.gif
Its like comparing a bee to a fly, tho they are both small insects, yet there is a significant size difference and of course in terms of functionality as well icon_idea.gif GTX 280m SLI rclxms.gif

This post has been edited by amunriel: Feb 14 2010, 03:32 PM
Michaelbyz23
post Feb 14 2010, 04:37 PM

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wow.. ssd is great. but still sticking to hdd xD
its more more cheaper and i don think i really need those special features of ssd.

unless im a hardcore user.. biggrin.gif

happy cny first day guys!
cy-yang
post Feb 14 2010, 07:54 PM

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QUOTE(Michaelbyz23 @ Feb 14 2010, 04:37 PM)
wow.. ssd is great. but still sticking to hdd xD
its more more cheaper and i don think i really need those special features of ssd.

unless im a hardcore user.. biggrin.gif

happy cny first day guys!
*
The sdd really xpensive compare to hdd.. I can built another ITB with the money..
But sdd really faster than hdd la.. I will save my money for more storage of hdd..

Jeffrey1987
post Feb 14 2010, 08:44 PM

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QUOTE(cy-yang @ Feb 14 2010, 07:54 PM)
The sdd really xpensive compare to hdd.. I can built another ITB with the money..
But sdd really faster than hdd la.. I will save my money for more storage of hdd..
*
nod.gif For the time being, I will stick to the HDD. Maybe in future, I will consider to get one for myself as currently the price for SSD is too high for me to afford.
Eugene91
post Feb 14 2010, 08:44 PM

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maybe SSD will only come in use as mainstream storage another 3-5 years?
quest_5692
post Feb 14 2010, 11:10 PM

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in another 2 years maxed. this tech is just too awesome. light, durable, fast. wait till 250g and 500g come out and we can get a 128 under rm800 =)
cy-yang
post Feb 14 2010, 11:46 PM

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QUOTE(quest_5692 @ Feb 14 2010, 11:10 PM)
in another 2 years maxed. this tech is just too awesome. light, durable, fast. wait till 250g and 500g come out and we can get a 128 under rm800 =)
*
But for a desktop.. maybe can g for a 80gb SSD just for the window..
rclxms.gif
Azurika
post Feb 14 2010, 11:57 PM

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Screemo , my name is Azurika , not aziruka , and u put me in the wrong list u know .....
Michaelbyz23
post Feb 15 2010, 01:52 AM

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yeap agree, just for the windows is enuf, hehe... can startup and shut down and read faster smile.gif

cant wait for my m11x xD
GreaseMonkey90
post Feb 15 2010, 03:15 PM

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wow...v3 already....

so anyone going for the aw m17x r2? heard tht the i7 920xm > qx9300

This post has been edited by GreaseMonkey90: Feb 15 2010, 06:55 PM
cy-yang
post Feb 15 2010, 05:34 PM

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Hey guys, I just receive a international call today from dell..
The guy only asking whether the address is correct or not and ask for my home number.. other than that, he cant told me the estimate delivery date ..

I check my status order now, is still in order receive .. sweat.gif
So this call is just to confirm the address?
They going to send the product straight to my house from oversea?
TSFindingScreemo
post Feb 15 2010, 05:45 PM

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QUOTE(cy-yang @ Feb 15 2010, 05:34 PM)
Hey guys, I just receive a international call today from dell..
The guy only asking whether the address is correct or not and ask for my home number.. other than that, he cant told me the estimate delivery date ..

I check my status order now, is still in order receive ..  sweat.gif
So this call is just to confirm the address?
They going to send the product straight to my house from oversea?
*
The number's from China? What bout their Penang office?
I only received phone calls from Penang back then, to tell me that the order is coming.
For my laptop and my headset, twice also from Penang. lol
Michaelbyz23
post Feb 15 2010, 06:36 PM

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so sad.. i have not received any call from any where yet sad.gif

order status still remain stagnant.

how come? i tot we order on the same date?
cy-yang
post Feb 15 2010, 06:40 PM

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QUOTE(FindingScreemo @ Feb 15 2010, 05:45 PM)
The number's from China? What bout their Penang office?
I only received phone calls from Penang back then, to tell me that the order is coming.
For my laptop and my headset, twice also from Penang. lol
*
hmm.. is something like +945668xxxxx like that..
is an international call..
but dunno from where.. din ask.. haha


Added on February 15, 2010, 6:41 pm
QUOTE(Michaelbyz23 @ Feb 15 2010, 06:36 PM)
so sad.. i have not received any call from any where yet sad.gif

order status still remain stagnant.

how come? i tot we order on the same date?
*
ahha.. the same date but diff product yea..
Maybe ur m11x is the 1st batch then the delivery might be slower than mine..

This post has been edited by cy-yang: Feb 15 2010, 06:41 PM
Michaelbyz23
post Feb 15 2010, 06:43 PM

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so sad.. >.<
okay then.. i supposed u will receive urs earlier than mine by 1 week..
cy-yang
post Feb 15 2010, 06:48 PM

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QUOTE(Michaelbyz23 @ Feb 15 2010, 06:43 PM)
so sad.. >.<
okay then.. i supposed u will receive urs earlier than mine by 1 week..
*
Not sure yet.. still in order receive.. sad.gif
Eugene91
post Feb 15 2010, 07:02 PM

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China still holiday tongue.gif
hye
post Feb 15 2010, 07:23 PM

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Dell informed me (before CNY) that the delivery date for my unit is 3rd March. They only told me verbally, so it is my word against theirs. Given the huge backlog that they have to do, let's see whether they can pull this off.

This post has been edited by hye: Feb 15 2010, 07:35 PM
Eugene91
post Feb 15 2010, 07:29 PM

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Easy u tell them like this..

"That day u say 2-3Weeks? Now oredi 5th week!???!!! What are you going to do?"

Then hope for discount.. LoL.. or ask in other way.. haha Refund? lol

This post has been edited by Eugene91: Feb 15 2010, 07:29 PM
cy-yang
post Feb 15 2010, 07:32 PM

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QUOTE(Eugene91 @ Feb 15 2010, 07:29 PM)
Easy u tell them like this..

"That day u say 2-3Weeks? Now oredi 5th week!???!!! What are you going to do?"

Then hope for discount.. LoL.. or ask in other way.. haha Refund? lol
*
asking for free alienware mouse or keyboard better.. hahaha rclxms.gif
discount surely no more dy.. payment dy done lo..
Cheesenium
post Feb 15 2010, 07:56 PM

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Congrats on V3.

biggrin.gif

Hopefully one day i can join here too.
cy-yang
post Feb 15 2010, 08:22 PM

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WooHoo ....
Work in progress.. rclxm9.gif
accs_centre
post Feb 15 2010, 09:33 PM

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DELL Taiwan is selling M11x starting from RM6k+ ... lol
GreaseMonkey90
post Feb 15 2010, 09:41 PM

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QUOTE(Cheesenium @ Feb 15 2010, 04:56 AM)
Congrats on V3.

biggrin.gif

Hopefully one day i can join here too.
*
I thought u were going to join 2 months ago???
Eugene91
post Feb 15 2010, 09:45 PM

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QUOTE(accs_centre @ Feb 15 2010, 09:33 PM)
DELL Taiwan is selling M11x starting from RM6k+ ... lol
*
doh.gif doh.gif doh.gif doh.gif
TSFindingScreemo
post Feb 15 2010, 11:42 PM

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QUOTE(accs_centre @ Feb 15 2010, 09:33 PM)
DELL Taiwan is selling M11x starting from RM6k+ ... lol
*
Get the base model, and export it there for RM 4.5k. haha
Michaelbyz23
post Feb 16 2010, 12:20 AM

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how come urs so fast already work in progress?
ur EDD is when?
mine still not moving.. sienz arr..
teikwing
post Feb 16 2010, 12:54 AM

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QUOTE(Michaelbyz23 @ Feb 16 2010, 12:20 AM)
how come urs so fast already work in progress?
ur EDD is when?
mine still not moving.. sienz arr..
*
well first thing first, it has been confirmed that the online order tracking for M11x is somewhat inaccurate, which does not reflects its current status. thus explains why many of the early M11x orders are still stuck at the 'order received' stage, although payment was confirmed almost 2 weeks ago.

second, cy-yang ordered a M17x, which is not in the same production line as the M11x. hence, explains why he might be getting his unit/started production earlier, and not impacted by the part shortages experienced by the M11x.

This post has been edited by teikwing: Feb 16 2010, 12:55 AM
cy-yang
post Feb 16 2010, 01:10 AM

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QUOTE(Michaelbyz23 @ Feb 16 2010, 12:20 AM)
how come urs so fast already work in progress?
ur EDD is when?
mine still not moving.. sienz arr..
*
There din mention about the EDD.. Still not available.. sad.gif


Added on February 16, 2010, 1:12 am
QUOTE(teikwing @ Feb 16 2010, 12:54 AM)
well first thing first, it has been confirmed that the online order tracking for M11x is somewhat inaccurate, which does not reflects its current status. thus explains why many of the early M11x orders are still stuck at the 'order received' stage, although payment was confirmed almost 2 weeks ago.

second, cy-yang ordered a M17x, which is not in the same production line as the M11x. hence, explains why he might be getting his unit/started production earlier, and not impacted by the part shortages experienced by the M11x.
*
yea yea... agree with u teikwing..
Is the 1st batch for m11x mah.. then should be slower abit i think..

This post has been edited by cy-yang: Feb 16 2010, 01:12 AM
Michaelbyz23
post Feb 16 2010, 01:16 AM

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okies smile.gif thanks yea..
cy-yang
post Feb 16 2010, 03:59 AM

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Hi to all m17x user,
which cooler best and fits m17x?
and currently looking for a bag.. thinking any targus fits it?
Jeffrey1987
post Feb 16 2010, 04:32 AM

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QUOTE(cy-yang @ Feb 16 2010, 03:59 AM)
Hi to all m17x user,
which cooler best and fits m17x?
and currently looking for a bag.. thinking any targus fits it?
*
hmm.gif For the laptop bag, I personally love "Crumpler Bummer Billy XL" backpack and "Cooler Master NotePal Color Infinite" as the notebook cooler. drool.gif
cy-yang
post Feb 16 2010, 04:38 AM

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QUOTE(Jeffrey1987 @ Feb 16 2010, 04:32 AM)
hmm.gif For the laptop bag, I personally love "Crumpler Bummer Billy XL" backpack and "Cooler Master NotePal Color Infinite" as the notebook cooler.  drool.gif
*
Do recommended the cooler and bag that selling at malaysia too..
cause lazy to buy in at ebay ... prefer buying at lowyat ..
personally love targus.. but dunno fits onot..
Jeffrey1987
post Feb 16 2010, 05:14 AM

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QUOTE(cy-yang @ Feb 16 2010, 04:38 AM)
Do recommended the cooler and bag that selling at malaysia too..
cause lazy to buy in at ebay ... prefer buying at lowyat ..
personally love targus.. but dunno fits onot..
*
For the Crumpler Bummer Billy XL backpack, I'm not really know whether it will be available at Malaysia or not but for sure Cooler Master NotePal Color Infinite notebook cooler is available at Low Yatt Plaza ... biggrin.gif

This post has been edited by Jeffrey1987: Feb 16 2010, 05:14 AM
GreaseMonkey90
post Feb 16 2010, 05:46 AM

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im willing to sell my targus anyone wants.

This post has been edited by GreaseMonkey90: Feb 16 2010, 05:47 AM
Michaelbyz23
post Feb 16 2010, 11:41 AM

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what kind of targus bag are u letting go? backpack?
GreaseMonkey90
post Feb 16 2010, 03:34 PM

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QUOTE(Michaelbyz23 @ Feb 15 2010, 08:41 PM)
what kind of targus bag are u letting go? backpack?
*
shite...the picture is in v2...have to dig it out
cy-yang
post Feb 16 2010, 03:51 PM

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QUOTE(GreaseMonkey90 @ Feb 16 2010, 03:34 PM)
shite...the picture is in v2...have to dig it out
*
hey Grease, do pm me ur best price for ur backpack..
fits the m17x?
and i saw ur pic at V2, but hope to have more pic.. can i? ahha


Added on February 16, 2010, 3:52 pm
QUOTE(Jeffrey1987 @ Feb 16 2010, 05:14 AM)
For the Crumpler Bummer Billy XL backpack, I'm not really know whether it will be available at Malaysia or not but for sure Cooler Master NotePal Color Infinite notebook cooler is available at Low Yatt Plaza ...  biggrin.gif
*
yea.. the cooler u mention i know.. But looking for other brand.. cause oways cooler master.. sien ...
haha

This post has been edited by cy-yang: Feb 16 2010, 03:52 PM
GreaseMonkey90
post Feb 16 2010, 03:59 PM

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QUOTE(cy-yang @ Feb 16 2010, 12:51 AM)
hey Grease, do pm me ur best price for ur backpack..
fits the m17x?
and i saw ur pic at V2, but hope to have more pic.. can i? ahha


Added on February 16, 2010, 3:52 pm
yea.. the cooler u mention i know.. But looking for other brand.. cause oways cooler master.. sien ...
haha
*
i cant sell it now....i have to wait till i get back to mys coz if i ship from canada it will be expensive...so i hope u can hang in there. n yes it fits the m17x
cy-yang
post Feb 16 2010, 04:08 PM

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QUOTE(GreaseMonkey90 @ Feb 16 2010, 03:59 PM)
i cant sell it now....i have to wait till i get back to mys coz if i ship from canada it will be expensive...so i hope u can hang in there. n yes it fits the m17x
*
yea.. sure .. no problem.. I can wait for that..
But hope can snap some pic to me brows.gif .. I saw it from V1 actually not V2..
can let me know ur targus bag named or any code for it? Maybe i can google it for the pic.. Ty

This post has been edited by cy-yang: Feb 16 2010, 04:15 PM
TSFindingScreemo
post Feb 16 2010, 04:33 PM

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i saw there's one really nice looking crumpler in machines, pavilion. kinda big, and the price tag, RM 500+ i think. lol
GreaseMonkey90
post Feb 16 2010, 04:46 PM

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btw the tagus bag its $149 from dell. im willing to sell it for $100 = RM320

the mouse n locks r not available

its the Targus Journey Laptop Backpack for 17" Black

http://www.amazon.com/Targus-Journey-Lapto...k/dp/B001BTX2KO

dont ask me why im selling it so expensive...well coz i got it from dell...but i can make a good deal if u pm me yer price.

This post has been edited by GreaseMonkey90: Feb 16 2010, 04:46 PM
Mr.Docter
post Feb 16 2010, 06:44 PM

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QUOTE(cy-yang @ Feb 16 2010, 03:59 AM)
Hi to all m17x user,
which cooler best and fits m17x?
and currently looking for a bag.. thinking any targus fits it?
*
how bout this? brows.gif
http://forum.lowyat.net/topic/1242230
cy-yang
post Feb 16 2010, 06:47 PM

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Any other backpack?
Michaelbyz23
post Feb 16 2010, 06:52 PM

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why don buy the backpack screemo is selling? i think its nice.
Jeffrey1987
post Feb 16 2010, 06:55 PM

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Yea, I also kinda fall in love with Alienware Orionbag ... Really cool ... Rarely found in Malaysia ... drool.gif
Mr.Docter
post Feb 16 2010, 06:58 PM

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QUOTE(cy-yang @ Feb 16 2010, 06:47 PM)
Any other backpack?
*
personally, after owning M17x, the most important thing you need to consider is a suitable and comfortable bag for it.

before this, i used to bring my M17x travelled using normal 17" backpack and it won't fit comfortably.

you need to remember that this babe is weighting ~6KG with Mouse + power brick. and if you are using cheap, normal backpack, the bag maybe ripped off and fall your M17x.

care to afford that? cry.gif
Jeffrey1987
post Feb 16 2010, 07:03 PM

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QUOTE(Mr.Docter @ Feb 16 2010, 06:58 PM)
personally, after owning M17x, the most important thing you need to consider is a suitable and comfortable bag for it.

before this, i used to bring my M17x travelled using normal 17" backpack and it won't fit comfortably.

you need to remember that this babe is weighting ~6KG with Mouse + power brick. and if you are using cheap, normal backpack, the bag maybe ripped off and fall your M17x.

care to afford that?  cry.gif
*
nod.gif Safety first ... Don't ever take unneccessary risk of dropping your laptop on the road side ... Hehehe ...
Eugene91
post Feb 16 2010, 07:06 PM

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Complete Cover got ma.. tongue.gif tongue.gif
cy-yang
post Feb 16 2010, 07:06 PM

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QUOTE(Mr.Docter @ Feb 16 2010, 06:44 PM)
yea.. I know Screemo is selling..
this bag is nice.. but eyes catching..
bring this out then my AW also no more..
Michaelbyz23
post Feb 16 2010, 07:06 PM

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wow.. 6kg.. >.< tat is freaking heavy.
u carry ur m17x alot?
why not consider buying a smaller form factor like m11x for portability?
Mr.Docter
post Feb 16 2010, 07:08 PM

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QUOTE(Eugene91 @ Feb 16 2010, 07:06 PM)
Complete Cover got ma.. tongue.gif tongue.gif
*
don't think they will cover that kind of problem.

QUOTE(cy-yang @ Feb 16 2010, 07:06 PM)
yea.. I know Screemo is selling..
this bag is nice.. but eyes catching..
bring this out then my AW also no more..
*
hehe. what to do? tongue.gif

QUOTE(Michaelbyz23 @ Feb 16 2010, 07:06 PM)
wow.. 6kg.. >.< tat is freaking heavy.
u carry ur m17x alot?
why not consider buying a smaller form factor like m11x for portability?
*
i rather carrying 6KG laptop rather than 20KG desktop tower + screen icon_idea.gif

yep, kinda a lot especially when i back to Malaysia smile.gif
cy-yang
post Feb 16 2010, 07:11 PM

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QUOTE(Michaelbyz23 @ Feb 16 2010, 07:06 PM)
wow.. 6kg.. >.< tat is freaking heavy.
u carry ur m17x alot?
why not consider buying a smaller form factor like m11x for portability?
*
at least need a bag and cooler.. haha
I know is heavy enuf.. So im not buying a cheap laptop bag, so thinking to get targus ..
Eugene91
post Feb 16 2010, 07:11 PM

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Accidental damage what?

cy-yang
post Feb 16 2010, 07:12 PM

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No orion backpack although is really nice.. haha
others pls..
Mr.Docter
post Feb 16 2010, 08:30 PM

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i7-920 Extreme + ATi HD 4850 Crossfire is less than 13k. hmm. sound nice~
Michaelbyz23
post Feb 16 2010, 11:53 PM

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what isit 13k nice?
new m17x refresh for that price?
kelvin1989
post Feb 17 2010, 01:09 AM

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gong xi fatt cai to all aliens here, haha....
Mr.Docter
post Feb 17 2010, 07:14 AM

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QUOTE(Michaelbyz23 @ Feb 16 2010, 11:53 PM)
what isit 13k nice?
new m17x refresh for that price?
*
it will be nicer if GPU is changed for ATi HD5000 Series biggrin.gif
maybe i will sell my babe half of its price once complete my CC payment to upgrade to R2. maybe. smile.gif
GreaseMonkey90
post Feb 17 2010, 07:15 AM

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ive pmed so many ppl for their motherboard......notebookreviews said tht the m17x is upgradable....but heatsink is not the same. im planning to find a mobo n the heatsink for my i7. doc....maybe u can help.
Mr.Docter
post Feb 17 2010, 07:22 AM

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and how can i help?

personally your way is the last choice i choose, since the stability is unknown.
GreaseMonkey90
post Feb 17 2010, 09:25 AM

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QUOTE(Mr.Docter @ Feb 16 2010, 04:22 PM)
and how can i help?

personally your way is the last choice i choose, since the stability is unknown.
*
it is an experiment with a 50/50 chance.

i thought u had contacts from dell...yer friend. and i was hoping u could get yer friend to get me an r2 mobo n heat sink
0300078
post Feb 17 2010, 10:34 AM

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Guys do you think tat a notepad cooler is necessary for the m11x?

Michaelbyz23
post Feb 17 2010, 12:13 PM

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QUOTE
Hi Mr. Michael Boon,



For the Alienware M11X, now it’s pre-order system now. Delivery of this model will take around 4 week. As the part yet to arrive in Dell warehouse.

I can confirm that the Alienware that you’ve order will receive the first batch.



We’ll e-mail you again once the part arrive in Dell Malaysia & Singapore. Many thanks.



Jacob Lee

Dell Home Sales.
SO, this means that everyone will receive their m11x on the same date. i mean for those who pre-oredered it.
correct me if im wrong.
those who ordered as early as 1st of feb will also receive it at the same date for those ordered later.

and one more thing, they said once the part arrive in dell malaysia & singapore. what does that mean?? gonna build in malaysia and singapore?
or the part basically means the whole laptop?

This post has been edited by Michaelbyz23: Feb 17 2010, 12:16 PM
TSFindingScreemo
post Feb 17 2010, 12:18 PM

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QUOTE(Michaelbyz23 @ Feb 17 2010, 12:13 PM)
SO, this means that everyone will receive their m11x on the same date. i mean for those who pre-oredered it.
correct me if im wrong.
those who ordered as early as 1st of feb will also receive it at the same date for those ordered later.

and one more thing, they said once the part arrive in dell malaysia & singapore. what does that mean?? gonna build in malaysia and singapore?
or the part basically means the whole laptop?
*
Yeap. nod.gif
Same as my M15x back then. SG and MY will be the same region and the stock will most likely be the same. They might not have ALL the parts in our region for now, but it will come. It's how it works.
Michaelbyz23
post Feb 17 2010, 12:21 PM

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okay.. thanks yea ^^
so i just have to wait till mid of march then. hehez..
hows ur m15x? whats ur specs again?
TSFindingScreemo
post Feb 17 2010, 12:24 PM

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QUOTE(Michaelbyz23 @ Feb 17 2010, 12:21 PM)
okay.. thanks yea ^^
so i just have to wait till mid of march then. hehez..
hows ur m15x? whats ur specs again?
*
Just check the status from time to time. Trust them, they will do their job. My first batch of M15x was slow, but those ordered after me, will get in 8-10 days instead of mine almost 20 days.

Core i7 720qm
4gb 1333mhz
1gb gtx260m
blu-ray rom
win7 pro.
9 cell battery


That's about it i guess. lol
cool2.gif

Michaelbyz23
post Feb 17 2010, 12:27 PM

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how much for those specs ar? =x
sure expensive.
TSFindingScreemo
post Feb 17 2010, 12:28 PM

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8k,

discounted till Rm 7499 haha
Michaelbyz23
post Feb 17 2010, 12:29 PM

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wow... okayz. smile.gif
so far, any hardware problems?
and oh yea, how come u upgrade to windows pro? any difference with the home edition?
TSFindingScreemo
post Feb 17 2010, 12:32 PM

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So far so good! Yea I know we read alot about hardware defects and failure but so far, i'm good! smile.gif


Check this out about the windows comparison. It has slightly more features and powerful i would say. er.. maybe powerful is the wrong word, but ah.. nvm

http://www.maximumpc.com/article/[primary-term]/windows_7_feature_focus_which_windows_7_edition_right_you
Michaelbyz23
post Feb 17 2010, 12:43 PM

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so windows 7 pro has alot to offer on the "backup" stuffs.. =x
TSFindingScreemo
post Feb 17 2010, 12:44 PM

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got other more.. erm, you search in microsoft website. smile.gif
cy-yang
post Feb 17 2010, 01:43 PM

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QUOTE(Mr.Docter @ Feb 17 2010, 07:14 AM)
it will be nicer if GPU is changed for ATi HD5000 Series biggrin.gif
maybe i will sell my babe half of its price once complete my CC payment to upgrade to R2. maybe. smile.gif
*
wOW.. gonna sell ur babe?
i7 920 better than ur proc?
GreaseMonkey90
post Feb 17 2010, 01:52 PM

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its proven already tht the 920xm is better thn any r1 proc......but i still wanna keep my 280m....just wanna upgrade my mob, heatsink and proc

if i cant find it...i will have no choice but to return my r1 and get the r2....

This post has been edited by GreaseMonkey90: Feb 17 2010, 02:16 PM
stringfellow
post Feb 17 2010, 05:39 PM

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QUOTE
Yes, we are back to office today. Production in China is still shutting down in conjunction with Chinese New Year & resume work on 22nd. Hence, we will only be updated on 22nd or after.


The "best" answer my SA can give regarding my order. Anyone whose thinking that their orders will be shipped before this month ends are kidding themselves.

Let's see. 22nd start getting to work. Assuming that there are no parts shortage, and applying the "best case scenario" from the previous Alienware I had of 8 days, That puts it to March 3rd. However, from the track record of this whole process alone, it would probably be April 3rd than March 3rd.

QUOTE
Status Update: It has been FOURTEEN days that my order has been placed with the order status hanging at "Order Received".


This is pretty much shaping up to be the worst experience I've ever had at ordering any electronics items I had done ever. Only from Dell. rclxms.gif

EDIT: Looks like the Americans are getting it as early as February 18th, based on this thread at NBR. So much for the "CNY holidays closing production delay" excuse, eh? rolleyes.gif

This post has been edited by stringfellow: Feb 17 2010, 09:55 PM
Michaelbyz23
post Feb 17 2010, 11:34 PM

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sienz... i tot they all said start shipping on the first of march..
then my SA told me will receive around mid of march. if cant get it around mid of march, i surely !@#!@%$ those dell ppl.
TSFindingScreemo
post Feb 17 2010, 11:37 PM

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haha chill mate!

prepare your bullets now.. if they deliver late, then fire!
Michaelbyz23
post Feb 17 2010, 11:39 PM

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from what i read from stringfellow, it really made me feel like its only gonna reach around end of march for malaysians.
wei, how can they like that lo =.=
promised us shipping date is 1st march.
then said take 1 month or around mid of march.
now, its like forever it wont come.. zzzzzzzzzzzzz
Eugene91
post Feb 17 2010, 11:42 PM

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Dell Malaysia SA dont know the real status of M11x i gues..

Its actually on Pre-Order only...

Thats why Only released on March..
Michaelbyz23
post Feb 17 2010, 11:45 PM

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okay, so how now? we paid the money, but we are left dangling in the middle of no where. aiyo...
Eugene91
post Feb 18 2010, 12:00 AM

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Just wait lor..

I guess you didnt know it was on pre-order? LoL

Look at why I never confirmed my order tongue.gif

All these waiting sound like can wait for M11x-R2 lol.. or maybe the one said to have Rubbery Colour Coating unlike the glossy ones?
Michaelbyz23
post Feb 18 2010, 12:05 AM

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what do u mean by r2? how do u noe its coming out that soon?
and what u mean by the rubbery color coating?
hehe.. guess? where u get the source from.. hehez interested to find out


Added on February 18, 2010, 12:06 amhttp://forum.lowyat.net/topic/1328857

take a look at this thread. isit possible?

This post has been edited by Michaelbyz23: Feb 18 2010, 12:06 AM
stringfellow
post Feb 18 2010, 12:10 AM

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In UK, based on this thread, their M11X are being shipped. Took him a good 10 days too, slightly longer than my last 8 days "order-to-ship" duration.

So US, already arrived in people's hands. UK already shipping. Whose turn is it now, to keep the apology going on behalf of Dell here? rclxms.gif

Just sent two emails reflecting these two situation to the SA. She'll have to come up with better excuses to cover for Dell's incompetences here.

This post has been edited by stringfellow: Feb 18 2010, 12:15 AM
Michaelbyz23
post Feb 18 2010, 12:41 AM

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so how now.. hiaz...
cy-yang
post Feb 18 2010, 12:48 AM

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QUOTE(Michaelbyz23 @ Feb 18 2010, 12:41 AM)
so how now.. hiaz...
*
chill bro..
U dy done all the payment.. So, is only can WAIT..
although mine still in the work in progress, but I don think mine can get it by end of this month.. Maybe mid of next month..
not really satisfy with AW service from dell hmm.gif ... But what to do??

WAIT WAIt WAit Wait wait ........
Michaelbyz23
post Feb 18 2010, 12:52 AM

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swt... have u guys went to the site i pasted on my previous post?
yea lo... have to wait and wait.. sienz lor..


Added on February 18, 2010, 12:56 ami just don get it, how come they are so slow. i mean they are already producing it rite?

This post has been edited by Michaelbyz23: Feb 18 2010, 12:56 AM
cy-yang
post Feb 18 2010, 12:58 AM

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QUOTE(Michaelbyz23 @ Feb 18 2010, 12:52 AM)
swt... have u guys went to the site i pasted on my previous post?
yea lo... have to wait and wait.. sienz lor..


Added on February 18, 2010, 12:56 ami just don get it, how come they are so slow. i mean they are already producing it rite?
*
according to your thread that u post, the seller is trustable..
I dunno he really got any stock right now.. But, he din mention there what.. So maybe need to wait also.. haha

Michaelbyz23
post Feb 18 2010, 01:01 AM

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mayb he not from malaysia? lolz.. cuz he got m15x for sale at a very low price as well..
he brought in from other country?
hmm... how come he's selling the m11x so low price also?
cy-yang
post Feb 18 2010, 01:06 AM

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QUOTE(Michaelbyz23 @ Feb 18 2010, 01:01 AM)
mayb he not from malaysia? lolz.. cuz he got m15x for sale at a very low price as well..
he brought in from other country?
hmm... how come he's selling the m11x so low price also?
*
From Malaysia..
I forgot what he answer me last time. I do asked him before when i planning to buy AW..
If not mistaken, is because he have some friend working at dell..
Michaelbyz23
post Feb 18 2010, 01:09 AM

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oo.. so tat means he already got the m11x on his hands? btw, anyone has any idea about the m11x r2? how come someone mentioned its gonna come out so soon that it will be out before we receive the first batch?
somemore someone also said it will have some rubbery colour?
cy-yang
post Feb 18 2010, 01:09 AM

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Added on February 18, 2010, 1:11 am
QUOTE(Michaelbyz23 @ Feb 18 2010, 01:09 AM)
oo.. so tat means he already got the m11x on his hands? btw, anyone has any idea about the m11x r2? how come someone mentioned its gonna come out so soon that it will be out before we receive the first batch?
somemore someone also said it will have some rubbery colour?
*
But then .. I think actually can get RM 450 discount same with Betelgeuse from SA too.. If the SA really good la..
I'm not sure that any stock ready from him.. But can ask him.. He r too busy to reply sometimes.. He always reply late to me too..

About the R2, i cant do any comment on it..

This post has been edited by cy-yang: Feb 18 2010, 01:12 AM
Michaelbyz23
post Feb 18 2010, 01:13 AM

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oo.. can discount till so cheap? urs discount till rm450?
my sa give me 4.5% only o.. he said its the maximum discount he can give.
or can actually lower? but why he didn wanna lower? cuz will lower is commission as well?
cy-yang
post Feb 18 2010, 01:19 AM

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QUOTE(Michaelbyz23 @ Feb 18 2010, 01:13 AM)
oo.. can discount till so cheap? urs discount till rm450?
my sa give me 4.5% only o.. he said its the maximum discount he can give.
or can actually lower? but why he didn wanna lower? cuz will lower is commission as well?
*
Hmm.. I have no idea too why can lower the price..
My m17x online price is actually RM8532 with the free upgrade SLI GTX 280..
My SA was told me no more discount cause dy free upgrade ..
Then discuss discuss with her, She gave RM 8230.. wow.. I have a RM302 discount somemore + the upgrade.. icon_rolleyes.gif
Michaelbyz23
post Feb 18 2010, 01:22 AM

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LOLZ.. okay >.< tat was freaking lucky of u.. hehe..
so anywayz, what do u think about su7300 proc. jz wanna noe ur fair opinion.
don worry can give pros and cons.
cy-yang
post Feb 18 2010, 01:29 AM

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QUOTE(Michaelbyz23 @ Feb 18 2010, 01:22 AM)
LOLZ.. okay >.< tat was freaking lucky of u.. hehe..
so anywayz, what do u think about su7300 proc. jz wanna noe ur fair opinion.
don worry can give pros and cons.
*
Hmm.. I think is not bad ..
SU7300 can help to reduce the consumption of the laptop.. So how m11x can last long to 6 hours at least..
For a below 12" portable laptop, is actually need this CULV proc to make battery life longer..
So it have it pros, but cons, hmm.. Maybe as what all the pro said, bad in gaming dy.. haha

This post has been edited by cy-yang: Feb 18 2010, 01:30 AM
Michaelbyz23
post Feb 18 2010, 01:34 AM

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as in really really bad in gaming? how much does a game affects the cpu?
but gpu is good enuf rite?so are games still affected badly by cpu?
cy-yang
post Feb 18 2010, 01:40 AM

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QUOTE(Michaelbyz23 @ Feb 18 2010, 01:34 AM)
as in really really bad in gaming? how much does a game affects the cpu?
but gpu is good enuf rite?so are games still affected badly by cpu?
*
Hmm.. Sifu here should help me answer those question dy.. haha.. Im noob too..
But for what I know, SU7300 is not really bad in gaming and the affects of the cpu is not that much too.. Don't try to compare with others powerful laptop la, u can only compare with a netbook ..
For a lightweight ultra portable m11x, It does have both of the good cpu and gpu.. Thats why m11x is the most powerful "NETBOOK" ..
and don't forget m11x have the reward best of CES 10'.. and u own a ALIENWARE bro.. tongue.gif
Don worry.. smile.gif

This post has been edited by cy-yang: Feb 18 2010, 01:42 AM
Michaelbyz23
post Feb 18 2010, 01:50 AM

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lolz.. okay then.. so its a netbook, not a notebook.
i guess the cpu doesnt really affect much on gaming. hope im rite smile.gif
cy-yang
post Feb 18 2010, 01:54 AM

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QUOTE(Michaelbyz23 @ Feb 18 2010, 01:50 AM)
lolz.. okay then.. so its a netbook, not a notebook.
i guess the cpu doesnt really affect much on gaming. hope im rite smile.gif
*
haha.. don worry mate..

Michaelbyz23
post Feb 18 2010, 01:56 AM

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okie smile.gif
hehe.. what games u gonna play on ur m17x once u got it?
TSFindingScreemo
post Feb 18 2010, 02:00 AM

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QUOTE(Michaelbyz23 @ Feb 18 2010, 01:56 AM)
okie smile.gif
hehe.. what games u gonna play on ur m17x once u got it?
*
Texas Hold "em and maybe Restaurant City if there's enough memore. laugh.gif

Kidding!
Michaelbyz23
post Feb 18 2010, 02:01 AM

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aww. tats sad.. some m15x user is despising the m11x future users.. so bad sad.gif

lolz... okay okay i get it. haha
cy-yang
post Feb 18 2010, 02:01 AM

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QUOTE(Michaelbyz23 @ Feb 18 2010, 01:56 AM)
okie smile.gif
hehe.. what games u gonna play on ur m17x once u got it?
*
woohoo.. hmm.. alot..
Cant really mention all.. Maybe crysis, starcraft 2, FIfa , COD and etc..
Dunno what to play on my beast.. Don think much 1st, important is when my beast will be delivery in front my doorstep?? ahha
TSFindingScreemo
post Feb 18 2010, 02:02 AM

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QUOTE(Michaelbyz23 @ Feb 18 2010, 02:01 AM)
aww. tats sad.. some m15x user is despising the m11x future users.. so bad sad.gif

lolz... okay okay i get it. haha
*
HAHA. chill bro. that's what i play on my M15x, no jokes!
cy-yang
post Feb 18 2010, 02:06 AM

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QUOTE(Michaelbyz23 @ Feb 18 2010, 02:01 AM)
aww. tats sad.. some m15x user is despising the m11x future users.. so bad sad.gif

lolz... okay okay i get it. haha
*
Ahha.. Is time to me despise both of m11x and m15x users too?
biggrin.gif kidding

This post has been edited by cy-yang: Feb 18 2010, 02:07 AM
Michaelbyz23
post Feb 18 2010, 02:08 AM

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LOLZ.... wah... both big brothers with big laptops wanna laugh at little netbook users.. tats crazy lolz
to be honest, i only play dota, nba2k10 (hopefully it runs smoothly on m11x), ninja blade, cod mw2 and starcraft 2.


Added on February 18, 2010, 2:10 ambtw, the screen resolution is 720p rite?
if i play 1080 file, it can run only at 720p?
what if i connect to full hd screen?

This post has been edited by Michaelbyz23: Feb 18 2010, 02:10 AM
cy-yang
post Feb 18 2010, 02:13 AM

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QUOTE(Michaelbyz23 @ Feb 18 2010, 02:08 AM)
LOLZ.... wah... both big brothers with big laptops wanna laugh at little netbook users.. tats crazy lolz
to be honest, i only play dota, nba2k10 (hopefully it runs smoothly on m11x), ninja blade, cod mw2 and starcraft 2.
*
Don worry mate, GT335 can afford the games u mention above..
Mine Asus with 9300 chipset also able to play nba2k10 and cod mw2.. starcraft 2 dunno yet..haha
not with highest setting la.. medium smile.gif

This post has been edited by cy-yang: Feb 18 2010, 02:13 AM
Michaelbyz23
post Feb 18 2010, 02:15 AM

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i wan highest settings of coz smile.gif hehe.. or at least high.. hehe
btw, screemo, ur m15x gets heat up very fast?
i scare m11x will heat up so high temperature after playing game. so scary >.<

really turns me off when a laptop gets heat up soo easily when playing games like cod mw2. tats wat happened to my previous benq s57b.
gpu and cpu very nice, but heat up to 70 degree.
cy-yang
post Feb 18 2010, 02:18 AM

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QUOTE(Michaelbyz23 @ Feb 18 2010, 02:15 AM)
i wan highest settings of coz smile.gif hehe.. or at least high.. hehe
btw, screemo, ur m15x gets heat up very fast?
i scare m11x will heat up so high temperature after playing game. so scary >.<

really turns me off when a laptop gets heat up soo easily when playing games like cod mw2. tats wat happened to my previous benq s57b.
gpu and cpu very nice, but heat up to 70 degree.
*
U must trust the AW cooling system... haha
So far what i heard from AW's user or review from net, m15x and m17x don't have the heat problem..
hope m11x too.. biggrin.gif
TSFindingScreemo
post Feb 18 2010, 02:19 AM

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QUOTE(Michaelbyz23 @ Feb 18 2010, 02:15 AM)
i wan highest settings of coz smile.gif hehe.. or at least high.. hehe
btw, screemo, ur m15x gets heat up very fast?
i scare m11x will heat up so high temperature after playing game. so scary >.<

really turns me off when a laptop gets heat up soo easily when playing games like cod mw2. tats wat happened to my previous benq s57b.
gpu and cpu very nice, but heat up to 70 degree.
*
You can hear the cooling fans firing up when you push the GPU. as long as there's no obstruction at the cooling vents, the machine won't get very hot. A lil warm i would say. Get a full time table fan blowing the back of the machine, then you're good to go! laugh.gif
ff8ong
post Feb 18 2010, 02:20 AM

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Dont know what dell malaysia is doing. Tomorrow will reach 2 week..see what my SA going to say this time.
Michaelbyz23
post Feb 18 2010, 02:21 AM

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of coz, m15x and m17x both have plenty of rooms to put their cooling system.
m11x only has one small tiny fan there. i think it will get heat up. btw, can someone answer me previous question regarding the hd thinggY? xD
hehe me noob ma..
ff8ong
post Feb 18 2010, 02:22 AM

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Dont know what dell malaysia is doing. Tomorrow will reach 2 week..see what my SA going to say this time.
Michaelbyz23
post Feb 18 2010, 02:22 AM

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one last quesiton i wanna ask..

what the hell is esata usb or wat so ever? different from the normal usb port meh?
cy-yang
post Feb 18 2010, 02:38 AM

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QUOTE(ff8ong @ Feb 18 2010, 02:22 AM)
Dont know what dell malaysia is doing. Tomorrow will reach 2 week..see what my SA going to say this time.
*
!@#$%^&*(... gogogo
hahaha

This post has been edited by cy-yang: Feb 18 2010, 02:45 AM
cy-yang
post Feb 18 2010, 02:39 AM

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QUOTE(Michaelbyz23 @ Feb 18 2010, 02:22 AM)
one last quesiton i wanna ask..

what the hell is esata usb or wat so ever? different from the normal usb port meh?
*
I have no idea with the resolution.. paiseh
Esata perform faster than a normal usb port mate.. Is about the transfer rate..
[attachmentid=1447481]

This post has been edited by cy-yang: Feb 18 2010, 02:43 AM
Michaelbyz23
post Feb 18 2010, 02:45 AM

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ok thanks.. smile.gif
hehe...
now waiting for ppl's help on the resolution.
hopefully it means i can play 1080 files with full hd as long as i have the full hd external monitor connected to m11x.

GreaseMonkey90
post Feb 18 2010, 08:07 AM

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finally...ive talked to a very good rep here.....finally!!!!

finally got the r2 mobo n heatsink product code. the prices he told me is far cheaper thn the other sales rep.

word of advice if yer trying to upgrade. dont tell them yer upgrading coz they wont allow u to upgrade. just tell them you WANT to buy the part. don not mention the word upgrade. and make sure it is the part you want. like ive asked them "is this the mobo that supports the i7 proc?" just make sure of coz they will have a habit of pulling out part tht is related to yer service tag. now i can place my order on the 920xm.

ps.....also try to get the product code from them whn they found they found the part for it. so if you get dc u can ask them to search for tht code. n it will be faster. saves you like 20 mins.
Jeffrey1987
post Feb 18 2010, 09:13 AM

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QUOTE(GreaseMonkey90 @ Feb 18 2010, 08:07 AM)
finally...ive talked to a very good rep here.....finally!!!!

finally got the r2 mobo n heatsink product code. the prices he told me is far cheaper thn the other sales rep.

word of advice if yer trying to upgrade. dont tell them yer upgrading coz they wont allow u to upgrade. just tell them you WANT to buy the part. don not mention the word upgrade. and make sure it is the part you want. like ive asked them "is this the mobo that supports the i7 proc?" just make sure of coz they will have a habit of pulling out part tht is related to yer service tag. now i can place my order on the 920xm.

ps.....also try to get the product code from them whn they found they found the part for it. so if  you get dc u can ask them to search for tht code. n it will be faster. saves you like 20 mins.
*
May I know what do you mean by "mobo" biggrin.gif I'm a amateur here ...
GreaseMonkey90
post Feb 18 2010, 09:40 AM

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QUOTE(Jeffrey1987 @ Feb 17 2010, 06:13 PM)
May I know what do you mean by "mobo"  biggrin.gif I'm a amateur here ...
*
motherboard
stringfellow
post Feb 18 2010, 09:57 AM

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Hah! After much pushing and prodding, checked the order status today, and it had moved to "Work In Progress".

user posted image

Looks like when they can't explain their excuses and lies anymore, they had to do something to cover for the stalling order status. What now then? Another FOURTEEN days stuck at "Work In Progress"?

While the Americans and the British folks are already receiving theirs, mine moved a phase. Whoopty fcuking doo! rolleyes.gif

And to make it worse, STILL NO EDD! rclxms.gif

This post has been edited by stringfellow: Feb 18 2010, 09:58 AM
hye
post Feb 18 2010, 10:00 AM

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QUOTE(stringfellow @ Feb 18 2010, 09:57 AM)
Hah! After much pushing and prodding, checked the order status today, and it had moved to "Work In Progress".
*
Yup confirmed. Mine also moved into the same status.

Jeffrey1987
post Feb 18 2010, 10:01 AM

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QUOTE(GreaseMonkey90 @ Feb 18 2010, 09:40 AM)
motherboard
*
rclxms.gif Thanks for your explanation ...


Added on February 18, 2010, 10:04 am
QUOTE(hye @ Feb 18 2010, 10:00 AM)
Yup confirmed. Mine also moved into the same status.
*
doh.gif Then, you guys cannot claim for freebies? They are so clever ...


This post has been edited by Jeffrey1987: Feb 18 2010, 10:04 AM
hye
post Feb 18 2010, 10:08 AM

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QUOTE(Jeffrey1987 @ Feb 18 2010, 10:01 AM)
doh.gif Then, you guys cannot claim for freebies? They are so clever ...
*
See when do they deliver the machine. "Work in Progress" may take a long while. I'm still counting on Dell not being able to deliver then can claim freebies. I sent them an e-mail a few days and they are still have yet to reply. mad.gif
stringfellow
post Feb 18 2010, 10:10 AM

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I can't even get to the person on the other side to even talk about freebies or discount, and having to hold more than 30 minutes every time I call that blasted number! I guess what someone told me is right, people on these parts are at the bottom of the totem pole when it comes to their order of importance to Dell.
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post Feb 18 2010, 10:22 AM

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QUOTE(GreaseMonkey90 @ Feb 18 2010, 08:07 AM)
finally...ive talked to a very good rep here.....finally!!!!

finally got the r2 mobo n heatsink product code. the prices he told me is far cheaper thn the other sales rep.

word of advice if yer trying to upgrade. dont tell them yer upgrading coz they wont allow u to upgrade. just tell them you WANT to buy the part. don not mention the word upgrade. and make sure it is the part you want. like ive asked them "is this the mobo that supports the i7 proc?" just make sure of coz they will have a habit of pulling out part tht is related to yer service tag. now i can place my order on the 920xm.

ps.....also try to get the product code from them whn they found they found the part for it. so if  you get dc u can ask them to search for tht code. n it will be faster. saves you like 20 mins.
*
so how much dell charged u for the 920xm? and ur current proc how? sell to garage sale or trade in with dell? hehe

This post has been edited by pelvin: Feb 18 2010, 10:23 AM
stringfellow
post Feb 18 2010, 10:41 AM

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Calling Dell now, been passed around to 2 different person, trying to get to the sales department manager. Checking the length of the phone being put on hold, currently at 35 minutes. That's Dell's service, folks!
GreaseMonkey90
post Feb 18 2010, 11:00 AM

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QUOTE(pelvin @ Feb 17 2010, 07:22 PM)
so how much dell charged u for the 920xm? and ur current proc how? sell to garage sale or trade in with dell? hehe
*
ive decided to buy 920xm from ebay....and the mobo $856....$500 dollars cheaper thn the other 4 reps tht i contacted. plus the new heatsink is $35. so i will have an i7+my lovely 280m with me. eventhough i kinda wanted to test out he 4870
stringfellow
post Feb 18 2010, 11:53 AM

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From the email, my case has been elevated to Case Manager by the name of Sara. The promise was to call me back, but judging from previous experiences, this is more like "lip service" than an actual attempt at fixing the mess.

» Click to show Spoiler - click again to hide... «


Back to redialing them. wave.gif
teikwing
post Feb 18 2010, 11:54 AM

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QUOTE(stringfellow @ Feb 18 2010, 10:41 AM)
Calling Dell now, been passed around to 2 different person, trying to get to the sales department manager. Checking the length of the phone being put on hold, currently at 35 minutes. That's Dell's service, folks!
*
online tracking page stated WIP for my order as well. no EDD shown but Dell CS said 3/3. waited almost 30 minutes to speak to an officer.

both of my SA & CS are on leave till 23rd. sweat.gif

stringfellow
post Feb 18 2010, 12:00 PM

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The number you gave me does not have the option to speak to a CS agent, teikwing. Only option to check the automated order status tracking.
Michaelbyz23
post Feb 18 2010, 12:11 PM

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[QUOTE]Yes around in the mid of March. I will help you to expedite the order once the part arrive in China for production.


from my sa... and i checked dell website, nothing changed yet..
teikwing
post Feb 18 2010, 12:29 PM

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QUOTE(stringfellow @ Feb 18 2010, 12:00 PM)
The number you gave me does not have the option to speak to a CS agent, teikwing. Only option to check the automated order status tracking.
*
err it did worked for me. here's what i usually do:

1. dial the toll-free number.
2. select 2 'order number'
3. after the message, you'll be prompted to select 1 'repeat message', 2 'enter another order number', or 3 'speak to. customer care consultant.

i chose 3 & usually waited around 15-30 minutes to speak to someone. smile.gif

Michaelbyz23
post Feb 18 2010, 12:34 PM

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btw guys i have a question here..
if i play a 1080hd file on my alienware m11x, i can only get 720p on alienware screen rite?
but what if i connect to full hd external monitor?
can i see 1080 full hd? or just the 720p only.. playing a ful hd 1080 file on m11x
stringfellow
post Feb 18 2010, 12:36 PM

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The number you gave me, Option 3 = "if you're finish". Selecting that ends the call.

1-800-884-4432.
Michaelbyz23
post Feb 18 2010, 12:36 PM

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and is the m11x proc upgradable?
teikwing
post Feb 18 2010, 12:47 PM

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QUOTE(stringfellow @ Feb 18 2010, 12:36 PM)
The number you gave me, Option 3 = "if you're finish". Selecting that ends the call.

1-800-884-4432.
*
1-800-88-4432, mate. been calling the number all these while and i always get the option to speak to a cust care consultant. smile.gif

This post has been edited by teikwing: Feb 18 2010, 12:51 PM
stringfellow
post Feb 18 2010, 12:48 PM

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Signed in to refresh the order status, after trying to get to Dell's sales dept. manager for the 43th time, this is what I get:-

user posted image

Funnily, the case manager I had been assigned to, by the name of Sara, is not working today, but she is assigned my case. Trying to get rid of me?

12 minutes till my next call.


Added on February 18, 2010, 12:51 pm
QUOTE(teikwing @ Feb 18 2010, 12:47 PM)
1-800-88-4432, mate. been calling the number all these while and i always get thd option to speak to a cust care consultant. smile.gif
*
Pardon the extra 4, but that is the number I called. I don't have option "3" as what you described. Probably calling from cellphone?

This post has been edited by stringfellow: Feb 18 2010, 12:51 PM
ff8ong
post Feb 18 2010, 12:53 PM

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QUOTE(stringfellow @ Feb 18 2010, 12:48 PM)
Signed in to refresh the order status, after trying to get to Dell's sales dept. manager for the 43th time, this is what I get:-

Funnily, the case manager I had been assigned to, by the name of Sara, is not working today, but she is assigned my case. Trying to get rid of me?

12 minutes till my next call.


Added on February 18, 2010, 12:51 pm

Pardon the extra 4, but that is the number I called. I don't have option "3" as what you described. Probably calling from cellphone?
*
WTH they actually doing, blink.gif

You call the number that twing gave you?

Mine is even worst,still in Order received status,if tomorrow still the same it will be 14 day as well.
stringfellow
post Feb 18 2010, 12:58 PM

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QUOTE(ff8ong @ Feb 18 2010, 12:53 PM)
WTH they actually doing, blink.gif

You call the number that twing gave you?

Mine is even worst,still in Order received status,if tomorrow still the same it will be 14 day as well.
*
Scrambling for more excuses for the coverup. The taking order part is speedy as usual, solving this conflicted nonsense? Pass me around like a football. Nice Dell! thumbup.gif

I think it doesn't matter, the front desk, sales department, case conflict department and customer care already know me by now, after 43 calls. My SA finally called me just now, but I said back to her that I don't wanna talk to her and listen to her prescripted excuses about my order status, and I want to talk to someone higher up. Of course, as predicted, the manager is busy, apparently from conference call since 9 am I called just now. Must be a hell of a conference call, almost 4 hours! rclxms.gif

Ooops, time to call them again! biggrin.gif
ff8ong
post Feb 18 2010, 01:01 PM

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QUOTE(stringfellow @ Feb 18 2010, 12:58 PM)
Scrambling for more excuses for the coverup. The taking order part is speedy as usual, solving this conflicted nonsense? Pass me around like a football. Nice Dell! thumbup.gif

I think it doesn't matter, the front desk, sales department, case conflict department and customer care already know me by now, after 43 calls.  My SA finally called me just now, but I said back to her that I don't wanna talk to her and listen to her prescripted excuses about my order status, and I want to talk to someone higher up. Of course, as predicted, the manager is busy, apparently from conference call since 9 am I called just now. Must be a hell of a conference call, almost 4 hours! rclxms.gif

Ooops, time to call them again! biggrin.gif
*
biggrin.gif ,it will be great if able to speak to manager,i dont even patient enough to wait 15 minute to talk to the order status consultant.

You think it is even possible to get some soft of free gift from them because of this?

***

I get unknown 500 error as well...no idea what happen.

[attachmentid=1447703]

This post has been edited by ff8ong: Feb 18 2010, 01:27 PM
Michaelbyz23
post Feb 18 2010, 01:32 PM

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http://forum.notebookreview.com/showthread.php?t=459703
i think silver is quite nice. wonder how black really looks like.
GreaseMonkey90
post Feb 18 2010, 02:45 PM

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ati 4870 cards can be found here

http://shop.ebay.ca/i.html?_nkw=m17x+ati+4...+4870&_osacat=0
Mr.Docter
post Feb 18 2010, 02:52 PM

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QUOTE(cy-yang @ Feb 17 2010, 01:43 PM)
wOW.. gonna sell ur babe?
i7 920 better than ur proc?
*
comparing Q9000 with i7 920?? surely the different is massive.

different story if QX9300 VS i7 920 smile.gif

QUOTE(Michaelbyz23 @ Feb 18 2010, 12:05 AM)
what do u mean by r2? how do u noe its coming out that soon?
and what u mean by the rubbery color coating?
hehe.. guess? where u get the source from.. hehez interested to find out


Added on February 18, 2010, 12:06 amhttp://forum.lowyat.net/topic/1328857

take a look at this thread. isit possible?

*
from my experience, it is possible since Dell will sell their product much cheaper to their own staff.
but the seller is new (0 post), making me NOT recommend to buy from him.

lets wait for feedback from their thread.

QUOTE(GreaseMonkey90 @ Feb 18 2010, 08:07 AM)
finally...ive talked to a very good rep here.....finally!!!!

finally got the r2 mobo n heatsink product code. the prices he told me is far cheaper thn the other sales rep.

word of advice if yer trying to upgrade. dont tell them yer upgrading coz they wont allow u to upgrade. just tell them you WANT to buy the part. don not mention the word upgrade. and make sure it is the part you want. like ive asked them "is this the mobo that supports the i7 proc?" just make sure of coz they will have a habit of pulling out part tht is related to yer service tag. now i can place my order on the 920xm.

ps.....also try to get the product code from them whn they found they found the part for it. so if  you get dc u can ask them to search for tht code. n it will be faster. saves you like 20 mins.
*
and i guess its based on Dell Canada right?
teikwing
post Feb 18 2010, 03:07 PM

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QUOTE(stringfellow @ Feb 18 2010, 12:48 PM)
Signed in to refresh the order status, after trying to get to Dell's sales dept. manager for the 43th time, this is what I get:-

user posted image

Funnily, the case manager I had been assigned to, by the name of Sara, is not working today, but she is assigned my case. Trying to get rid of me?

12 minutes till my next call.


Added on February 18, 2010, 12:51 pm

Pardon the extra 4, but that is the number I called. I don't have option "3" as what you described. Probably calling from cellphone?
*
the option will still be available regardless of where u're calling from. anyone else tried & came across problem like string's? never had any issue with it as been using the same number to speak to CS for my past orders.

GreaseMonkey90
post Feb 18 2010, 03:13 PM

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QUOTE(Mr.Docter @ Feb 17 2010, 11:52 PM)
and i guess its based on Dell Canada right?
*
correct and the product codes are the same if im not wrong....plus all the sales rep are the same as usual.

there is one time a sales rep puts down the phone while im still asking him question. i was asking a different type of payment. he got annoyed and slams the phone...boy...if i got his name and extension i would have complained to his manager.
Mr.Docter
post Feb 18 2010, 03:20 PM

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QUOTE(GreaseMonkey90 @ Feb 18 2010, 03:13 PM)
correct and the product codes are the same if im not wrong....plus all the sales rep are the same as usual.

there is one time a sales rep puts down the phone while im still asking him question. i was asking a different type of payment. he got annoyed and slams the phone...boy...if i got his name and extension i would have complained to his manager.
*
he certainly deserved to be fired.

btw i'll stick with my specs and maybe will sell mine and buy R2 once my payment is complete.

much easier and stable for me smile.gif

EDIT : typo.

This post has been edited by Mr.Docter: Feb 18 2010, 03:20 PM
Michaelbyz23
post Feb 18 2010, 04:24 PM

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hehe. mine is now work in progress
^^quite happy to see some update.
Mr.Docter
post Feb 18 2010, 04:40 PM

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QUOTE(Michaelbyz23 @ Feb 18 2010, 04:24 PM)
hehe. mine is now work in progress
^^quite happy to see some update.
*
just be patient.
considering CNY in China and time taken to reach Malaysia, its not really bad.

anyway, love to see M11x's benchmark later biggrin.gif
Michaelbyz23
post Feb 18 2010, 04:44 PM

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hehe, btw, is m11x upgradable? if i wanna upgrade the proc..
Mr.Docter
post Feb 18 2010, 04:45 PM

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QUOTE(Michaelbyz23 @ Feb 18 2010, 04:44 PM)
hehe, btw, is m11x upgradable? if i wanna upgrade the proc..
*
need someone who willing to open up their M11x first before answering your question.

are you willing to do that? brows.gif

btw, maybe yes smile.gif
cy-yang
post Feb 18 2010, 04:50 PM

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QUOTE(Mr.Docter @ Feb 18 2010, 02:52 PM)
comparing Q9000 with i7 920?? surely the different is massive.
*
Haha.. GreaseMonkey going to change his proc.. I think i7 920 can beat QX9300 lo..
how about i7 720 and 860?
Mr.Docter
post Feb 18 2010, 04:54 PM

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QUOTE(cy-yang @ Feb 18 2010, 04:50 PM)
Haha.. GreaseMonkey going to change his proc.. I think i7 920 can beat QX9300 lo..
how about i7 720 and 860?
*
its 820 btw right?

comparison between 820 and 720 is not really significant, i think since the increment of clock is not really high.
still, if based on benchmarking result, 820 still higher than 720 smile.gif
GreaseMonkey90
post Feb 18 2010, 05:07 PM

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QUOTE(cy-yang @ Feb 18 2010, 01:50 AM)
Haha.. GreaseMonkey going to change his proc.. I think i7 920 can beat QX9300 lo..
how about i7 720 and 860?
*
not yet...still have to wait for dell to get my parts from the warehouse.....n thn wait again till they come to my place n insert it. thn i will ask them to put my ebay bought i7 920
cy-yang
post Feb 18 2010, 05:09 PM

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QUOTE(Mr.Docter @ Feb 18 2010, 04:54 PM)
its 820 btw right?

comparison between 820 and 720 is not really significant, i think since the increment of clock is not really high.
still, if based on benchmarking result, 820 still higher than 720 smile.gif
*
Sorry.. is 820.. haha
but then, 720 = not suit for gaming?
820 = ???
920 = powerful than QX9300?


Added on February 18, 2010, 5:10 pm
QUOTE(GreaseMonkey90 @ Feb 18 2010, 05:07 PM)
not yet...still have to wait for dell to get my parts from the warehouse.....n thn wait again till they come to my place n insert it. thn i will ask them to put my ebay bought i7 920
*
How much for the 920?

This post has been edited by cy-yang: Feb 18 2010, 05:10 PM
GreaseMonkey90
post Feb 18 2010, 05:28 PM

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QUOTE(cy-yang @ Feb 18 2010, 02:09 AM)
Sorry.. is 820.. haha
but then, 720 = not suit for gaming?
820 = ???
920 = powerful than QX9300?


Added on February 18, 2010, 5:10 pm
How much for the 920?
*
the i7 920xm will allow multip gpu solutions to scale better, this is what was found on the desktop side of things at least

$623 free shipping

This post has been edited by GreaseMonkey90: Feb 18 2010, 08:45 PM
Mr.Docter
post Feb 18 2010, 07:38 PM

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QUOTE(GreaseMonkey90 @ Feb 18 2010, 05:28 PM)
the i7 920xm will allow multip gpu solutions to scale better, this is what was found on the desktop side of things at least
*
simpler explaination - high clock + HT = GODLIKE! flex.gif

yeah, good stuff never cheap.
GreaseMonkey90
post Feb 18 2010, 08:48 PM

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QUOTE(Mr.Docter @ Feb 18 2010, 04:38 AM)
simpler explaination - high clock + HT = GODLIKE! flex.gif

yeah, good stuff never cheap.
*
yeap...n there goes my warranty tongue.gif

anyways lets just hope my mobo n heatsink comes early so i can test power...n whn the new GTX480 comes out i will buy...time to use fermi technology
Michaelbyz23
post Feb 18 2010, 09:07 PM

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gtx480...
that would be a hell of a graphic card =x
Eugene91
post Feb 18 2010, 09:15 PM

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QUOTE(Michaelbyz23 @ Feb 18 2010, 04:44 PM)
hehe, btw, is m11x upgradable? if i wanna upgrade the proc..
*
Cannot eh.. the SU proc must be soldered i think..

If ur thinking about ULV i7's its a big nono.. different mobo and chipset..
Michaelbyz23
post Feb 18 2010, 09:20 PM

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omg... then GG lo.. stick to the su7300 then.
i think its ok la, cpu only mar =x haha... c2d su7300 very good edi~ xD
-IceLemonTea-
post Feb 18 2010, 10:41 PM

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hi all,
does anyone know which country already got their AW M11x?
and if they already got it do u all think they would have posted reviews about the M11x by now....?
Michaelbyz23
post Feb 18 2010, 10:52 PM

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till now as far as i noe, none of the country have their aw m11x. just some shops and shows have the review set.
cuz dell will only start shipping on march.
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post Feb 18 2010, 10:58 PM

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QUOTE(Michaelbyz23 @ Feb 18 2010, 10:52 PM)
till now as far as i noe, none of the country have their aw m11x.  just some shops and shows have the review set.
cuz dell will only start shipping on march.
*
so it means all of u who ordered the AW M11x will have to wait a month to 2months at most till u get ur hand on it...? shocking.gif shocking.gif
damn slow la the dell... mad.gif mad.gif
Michaelbyz23
post Feb 18 2010, 10:59 PM

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no la, only 1 month/4weeks according to dell SA and their representatives smile.gif
haha.. if later than that, will bomb them gao gao already. not only me, others will bomb them as well.


Added on February 18, 2010, 11:04 pmits slow and it starts shipping in march but not now its because this is jz a pre-order.
somemore its the first batch smile.gif
would be proud to be the owner of first batch.
u planning to get one isit?

This post has been edited by Michaelbyz23: Feb 18 2010, 11:04 PM
ff8ong
post Feb 18 2010, 11:10 PM

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Already send an email to my SA, check what is going here. I hope is not CNY excuse again. Next week will be 3rd week, i will bomb then like hell if it come later than 1st week of march.
-IceLemonTea-
post Feb 18 2010, 11:12 PM

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QUOTE(Michaelbyz23 @ Feb 18 2010, 10:59 PM)
no la, only 1 month/4weeks according to dell SA and their representatives smile.gif
haha.. if later than that, will bomb them gao gao already. not only me, others will bomb them as well.


Added on February 18, 2010, 11:04 pmits slow and it starts shipping in march but not now its because this is jz a pre-order.
somemore its the first batch smile.gif
would be proud to be the owner of first batch.
u planning to get one isit?
*
HAHAHAHAHA!!!!!!!! thumbup.gif rclxms.gif

tongue.gif rclxms.gif to them

they wil icon_question.gif hahahahaha

so now they say when they start shipping it?


Michaelbyz23
post Feb 18 2010, 11:16 PM

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march then they will start shipping. it applies to all the countries, not only to us and uk. but some uk forumers said they are receiving their m11x already.
for malaysia i not sure, mayb will be late abit.
-IceLemonTea-
post Feb 18 2010, 11:24 PM

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QUOTE(Michaelbyz23 @ Feb 18 2010, 11:16 PM)
march then they will start shipping. it applies to all the countries, not only to us and uk.  but some uk forumers said they are receiving their m11x already.
for malaysia i not sure, mayb will be late abit.
*
so do you have any idea when will the m11x second version coming out?
and do u have any idea wat things will be changed about the version 2??
and wat is R2??
P.S i am a NOOB sweat.gif whistling.gif biggrin.gif
Michaelbyz23
post Feb 18 2010, 11:28 PM

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version 2? i don think there's such thing. the version 2 thinggy is just something guessed by ppl and some forumers who do not want the first batch.

neither dell website nor other source state anything about version 2. it may only come out next year? who knows. cmon, its new, and ppl already expecting it to come out another new specs in 1 month =.=""

LOL.

R2 is raid 2 if im not mistaken. im noob also xD
-IceLemonTea-
post Feb 18 2010, 11:36 PM

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QUOTE(Michaelbyz23 @ Feb 18 2010, 11:28 PM)
version 2? i don think there's such thing.  the version 2 thinggy is just something guessed by ppl and some forumers who do not want the first batch.

neither dell website nor other source state anything about version 2.  it may only come out next year? who knows. cmon, its new, and ppl already expecting it to come out another new specs in 1 month =.=""

LOL.

R2 is raid 2 if im not mistaken. im noob also xD
*
so wat type of new specs is it that u were talking about?
i m interested.. drool.gif
Michaelbyz23
post Feb 18 2010, 11:39 PM

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i dunno them =.=
i dunno there's anything or such thing aobut version 2 or new specs. i think its not possible for now.
the best specs u wan for ur m11x u can get it urself at www.dell.com.my
hehe, customize it and see how lo. no use if i type here, go there and u can get a detailed info.
-IceLemonTea-
post Feb 18 2010, 11:46 PM

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QUOTE(Michaelbyz23 @ Feb 18 2010, 11:39 PM)
i dunno them =.=
i dunno there's anything or such thing aobut version 2 or new specs. i think its not possible for now.
the best specs u wan for ur m11x u can get it urself at www.dell.com.my
hehe, customize it and see how lo. no use if i type here, go there and u can get a detailed info.
*
oh so those are the only specs?
n there might not be any v2... cry.gif
thought the v2 should be better..
if there is hope if will come out soon and it have a series processor... rolleyes.gif
Michaelbyz23
post Feb 18 2010, 11:47 PM

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v2 i relaly dunnno.. really got no official source or any news on v2 .
hehe.. sorry yea.. its jz some prediction.

mayb there will be a new series after few months? duno.. biggrin.gif
i think the current specs is decent and good enuf liaw
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post Feb 18 2010, 11:49 PM

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QUOTE(Michaelbyz23 @ Feb 18 2010, 11:47 PM)
v2 i relaly dunnno.. really got no official source or any news on v2 .
hehe.. sorry yea.. its jz some prediction.

mayb there will be a new series after few months? duno.. biggrin.gif
i think the current specs is decent and good enuf liaw
*
it should be able to last a couples of years of new games... biggrin.gif
bt thx anyway...
if there is any source obt the v2 can u pls pm me and let me know? blush.gif
Michaelbyz23
post Feb 18 2010, 11:52 PM

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LOLz... u can just ask around here.. or mayb u can come back around 8 months later.. smile.gif
teikwing
post Feb 19 2010, 12:05 AM

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QUOTE(ff8ong @ Feb 18 2010, 11:10 PM)
Already send an email to my SA, check what is going here. I hope is not CNY excuse again. Next week will be 3rd week, i will bomb then like hell if it come later than 1st week of march.
*
i am looking at next week (2/26) or latest by end of the month.

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post Feb 19 2010, 12:18 AM

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QUOTE(Michaelbyz23 @ Feb 18 2010, 11:52 PM)
LOLz... u can just ask around here.. or mayb u can come back around 8 months later.. smile.gif
*
haiz 8month...
-.-'' sweat.gif
NO!!! cry.gif
hahah
Michaelbyz23
post Feb 19 2010, 01:40 AM

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dunno how long la.. jz my guessing only smile.gif it may be longer or the other way round.
stringfellow
post Feb 19 2010, 07:21 AM

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Look at that awesome looking box!

» Click to show Spoiler - click again to hide... «


While the buyers here have to contend with slow-as-molasses-moving order phase, the Americans are already receiving theirs. Pictures from a member named BigTymer at the NBR forum.
teikwing
post Feb 19 2010, 07:35 AM

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QUOTE(stringfellow @ Feb 19 2010, 07:21 AM)
Look at that awesome looking box!

» Click to show Spoiler - click again to hide... «


While the buyers here have to contend with slow-as-molasses-moving order phase, the Americans are already receiving theirs. Pictures from a member named BigTymer at the NBR forum.
*
that's one helluva box! brand new day & i am back from my long holidays. time to make some calls to Dell, again.
GreaseMonkey90
post Feb 19 2010, 07:36 AM

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yea...i dont know why our aw cant have tht skullcap....zzzz
Eugene91
post Feb 19 2010, 10:08 AM

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Im looking forward to see a lunar shadow gray version biggrin.gif biggrin.gif

I hope that fella does benchmarking on the "Alienware M11x Benchmarking Thread" over at NBR biggrin.gif
pelvin
post Feb 19 2010, 10:43 AM

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can m15x upgrade the gpu to 280gtx or 480gtx in the future? maybe can just get the gpu from ebay and own self install it or get directly from dell Malaysia is it possible?
stringfellow
post Feb 19 2010, 11:02 AM

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QUOTE(teikwing @ Feb 19 2010, 07:35 AM)
that's one helluva box! brand new day & i am back from my long holidays. time to make some calls to Dell, again.
*
I'm burnt out, no matter how much I vent and complain, those idiots at Dell CS, can't and don't have any power or authority to intervene and speed/prioritize production of the order from this side of the world. Funny how the production location is so much closer to Malaysia than the America or UK, but folks here can only salivate and drool as more and more shipment leaves China for those aforementioned countries.

Funny also too that we end up paying more/premium for our M11X than the Americans and the UK folks, but treated like third class customers.

The "preorder" moniker should then be labelled on our orders instead of the Americans, since theirs are already arriving before their so-called March 1st estimated shipping date. Instead, we have forgiving patrons here who are willing to take whatever excuses Dell gives just so as long as the order arrives in their hands, even if it means being deprioritized under the Westerners order. Colonialism is a practice that I thought had been extinct, but it still lives, it seems, within certain aspects of life around here. Why the folks around here don't feel like rallying against this unfair treatment is beyond me. Consumer rights? What rights? shakehead.gif
Mr.Docter
post Feb 19 2010, 11:03 AM

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QUOTE(pelvin @ Feb 19 2010, 10:43 AM)
can m15x upgrade the gpu to 280gtx or 480gtx in the future? maybe can just get the gpu from ebay and own self install it or get directly from dell Malaysia is it possible?
*
if you planning to DIY, the answer is yes.

but you need to consider the heat emitted from that new card and heatsink design too.
Michaelbyz23
post Feb 19 2010, 11:19 AM

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omg... the pictures of the black aw m11x are smoking hot!!
drooling*
0300078
post Feb 19 2010, 11:23 AM

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i already suspect that my m11x will not be delivered so soon.... it is most likely a scheme the local Dell thought of, just to get more order before the years end.

Anyway just as long as my Lappie arrive at my place at 1st of March then i will be ok.
Michaelbyz23
post Feb 19 2010, 11:39 AM

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oh my lord... the black color is killing me..

beware.. this spoiler is poisonous and hazardous.. cry.gif
» Click to show Spoiler - click again to hide... «
ff8ong
post Feb 19 2010, 11:41 AM

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this is what i get from my SA.
QUOTE
Good day to you.
Yes, for all the Alienware 11x orders, there are part shortage in Dell Production.
We are expediting the schedule for you. Yes, tentatively the schedule will be on 1st week of March.
I will keep an eyes on your order and speed up for you.

Sorry for the inconvenience cause to you.

Thank you and have a great day !


Going to call CS later, see what they say about it. mad.gif
Michaelbyz23
post Feb 19 2010, 11:44 AM

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Notice that they actually pasted the core-2-duo sticker on the back of the laptop? and i think the words under the laptop are not pasted, it is printed on the cover..
» Click to show Spoiler - click again to hide... «
GreaseMonkey90
post Feb 19 2010, 11:44 AM

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i want my skull cap!!!!

dont u think its a bit dangerous to display yer service tag tht clear? ppl can use yer tag to get free tech support.

This post has been edited by GreaseMonkey90: Feb 19 2010, 11:45 AM
Michaelbyz23
post Feb 19 2010, 11:45 AM

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aw m11x doesn come with an alienware cap sad.gif
mayb bomb SA and ask them give one if they lewat
stringfellow
post Feb 19 2010, 11:49 AM

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QUOTE(ff8ong @ Feb 19 2010, 11:41 AM)
this is what i get from my SA.
Going to call CS later, see what they say about it. mad.gif
*
Call "bullshit" on them, and pass them that NBR link. They either don't have a single clue on what is going on, and just giving excuses to keep you temporarily quiet, or they know what is going on and is desperately trying to cover up their incompetence with imaginary issues like this. What parts shortage, when all M11X productions are done at the same place, with the same parts. Unless you're asking for exotic parts like SSD, there is no such thing as parts shortage. These idiots don't have a single clue of what's going on, and simply giving lip service to temporarily appease you.

I had CS Manager by the name of Bridget Lai in Penang call me, explaining to me about my lack of EDD case, and demand a daily update via email on the status of my order. She agreed, but reverted back to the useless SA I'm still stuck with now, and after further emailing her about the evidential proof of the M11X has already arrived in the hands of the Americans, conveniently my SA is out of office today, and being replaced by another SA to cover for my case. Like I said, tell the truth, and don't patronize me. IF you fcuk up, own up to it, and do something to correct it. With these Dell idiots, they neither want to admit their mistakes nor do they willing to own up to this and take action. Useless placeholders!
Michaelbyz23
post Feb 19 2010, 11:53 AM

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im worried they r gonna black list customers.
stringfellow
post Feb 19 2010, 12:00 PM

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Money talks, and consumers hold all the cards. Whether that is reflected here or not, is not the question. Try and blacklist me, and they'll see me drive their case down to the Consumer Tribunal for doing so. They're taking advantage of the meekness and "tak kisah" attitude of people around here to cover for their incompetence.

Worse come to worse, I'll PROVE their incompetence by going Alienware UK. I'd probably get my order done, built and shipped by them, before some of you lot around here, looking at the poor support they're giving to the customers here.

Or even worse, jump ship, not give them a single sen, and go Asus G73. I've done more worse and serious things than that, just to prove my point. The iPhone tumpang I did last time, to prove my point that you don't have to spend RM5k to get an iPhone 3G, comes to mind.

This post has been edited by stringfellow: Feb 19 2010, 12:01 PM
GreaseMonkey90
post Feb 19 2010, 12:03 PM

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probably nxt couple of weeks i will get my hands on the "not so R2 version" of the m17x....more like a custom one.

core i7 920xm/ 6gb/ 2x gtx280m......
Michaelbyz23
post Feb 19 2010, 12:04 PM

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owh... okay =x

i don wanna be threaten by another company of blacklisting me.
kena once at lowyat plaza already for pushing them to speed up my rma unit.

u guys plan to get any laptop backpack or slingbag for ur m11x? any brand u guys suggest which suits the 11 inch form factor?


Added on February 19, 2010, 12:04 pmgreasemonekey u gonna mod the laptop urself ar?

This post has been edited by Michaelbyz23: Feb 19 2010, 12:04 PM
GreaseMonkey90
post Feb 19 2010, 12:07 PM

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QUOTE(Michaelbyz23 @ Feb 18 2010, 09:04 PM)


Added on February 19, 2010, 12:04 pmgreasemonekey u gonna mod the laptop urself ar?
*
yeap
stringfellow
post Feb 19 2010, 12:07 PM

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Latest update:-
QUOTE

Yes. We are looking into your order urgently. I believe my manager, Bridget will handle your enquiry as request by Sandy.

From the latest status I can see from the production report, your order is going to be complete assemble today.

Bridget will contact you also once the order is ship out and advise you the estimate delivery date.

Please do not hesitate to contact me if you have any concerns or if you need my assistance.


Whether this is another lip service, or genuine effort of ramping up the speed of the production, remains to be seen. After been treated like crap before, I'd sooner see the moon turn blue than my " order to complete assembly today".
Michaelbyz23
post Feb 19 2010, 12:08 PM

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wow, i supposed u're a professional whove studied alienware m17x for years to achieve that.
but there's some risk u need to bear rite? u gonna void ur warranty?
ur warranty still available for how many years?


Added on February 19, 2010, 12:11 pmgood job dude, hope u will receive urs and do some review and unboxing here biggrin.gif


This post has been edited by Michaelbyz23: Feb 19 2010, 12:11 PM
GreaseMonkey90
post Feb 19 2010, 12:11 PM

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QUOTE(Michaelbyz23 @ Feb 18 2010, 09:08 PM)
wow, i supposed u're a professional whove studied alienware m17x for years to achieve that.
but there's some risk u need to bear rite? u gonna void ur warranty?
ur warranty still available for how many years?
*
1 more year....plus im not doin it...i will have the dell techy to do it for me. coz this lappy is too precious. but he wont insert my core i7 inside coz i didnt buy it from dell.....i will just have to put it in myself.
Michaelbyz23
post Feb 19 2010, 12:24 PM

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i think the m11x we ordered doesnt come with internal bluetooth receiver..
Eugene91
post Feb 19 2010, 12:32 PM

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Yes it have..
-Dellâ„¢ Wireless 365 Bluetooth 2.1

Those USA ones must choose the option to have it or not..
stringfellow
post Feb 19 2010, 12:35 PM

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Any update from your side, ff8ong and teikwing? I don't wanna think that you guys are currently on hold through that "mandatory" dreadful 30+ minute hold phonecall, but I fear that may be the case. tongue.gif

Don't back down with these idiots. If you can't get a satisfactory answer, elevate the query to a manager.

Another update, but I refuse to make myself happy for it. Bridget has confirmed what Ross Lai, my new SA, has said in that quoted post I posted, my order has completed production and assembly, now waiting for an assigned flight number for the trip from China to Malaysia. She said, if they manage to get a flight detail by today or tomorrow, the package will be in my hands by middle of next week.

It looks like a significant improvement, but again, I'm not gonna believe it until I see it. If this works, I URGE others to do the same too, and teach these clueless morons a lesson. I want to share this moment with you guys, not having it alone.

This post has been edited by stringfellow: Feb 19 2010, 12:36 PM
Michaelbyz23
post Feb 19 2010, 12:39 PM

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thanks eugene for the explanation.
yea, if the statement they claimed were true and not just plain lies, we r gonna follow ur footstep for sure.
now bombing my SA, emailed him already.
my SA is abit fierce, so tell me how to mess up with him? otherwise he's the one gonna scold back for bothering him
ff8ong
post Feb 19 2010, 12:42 PM

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QUOTE(stringfellow @ Feb 19 2010, 12:35 PM)
Any update from your side, ff8ong and teikwing? I don't wanna think that you guys are currently on hold through that "mandatory" dreadful 30+ minute hold phonecall, but I fear that may be the case. tongue.gif

Don't back down with these idiots. If you can't get a satisfactory answer, elevate the query to a manager.

Another update, but I refuse to make myself happy for it. Bridget has confirmed what Ross Lai, my new SA, has said in that quoted post I posted, my order has completed production and assembly, now waiting for an assigned flight number for the trip from China to Malaysia. She said, if they manage to get a flight detail by today or tomorrow, the package will be in my hands by middle of next week.

It looks like a significant improvement, but again, I'm not gonna believe it until I see it. If this works, I URGE others to do the same too, and teach these clueless morons a lesson. I want to share this moment with you guys, not having it alone.
*
Haha, havent contact cs yet. Always have to wait such a long period till someone answer it.

I want manager number! biggrin.gif..btw you and teikwing order few days before me,but i cant accept that no update
provide to the customer.. blink.gif

So that no other thing to do other than calling the 1800884432 number?because i got feeling my SA cant do a shit now,
other than telling me to have a nice day tongue.gif

This post has been edited by ff8ong: Feb 19 2010, 12:45 PM
zerokid
post Feb 19 2010, 01:01 PM

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i call the 1800884432 and they say my delivery date is on 9 March or before...=.=
accs_centre
post Feb 19 2010, 01:32 PM

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I think Dell is so frustrated receiving all your calls..
m11x is just released..Dont keep chasing them to deliver.. tongue.gif
cy-yang
post Feb 19 2010, 01:59 PM

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QUOTE(Michaelbyz23 @ Feb 19 2010, 11:44 AM)
Notice that they actually pasted the core-2-duo sticker on the back of the laptop? and i think the words under the laptop are not pasted, it is printed on the cover..
» Click to show Spoiler - click again to hide... «
SU7300 is under c2d mate..

This post has been edited by cy-yang: Feb 19 2010, 02:21 PM
stringfellow
post Feb 19 2010, 02:12 PM

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With Dell, if you don't chase them, they WONT deliver! Im doing this for me, myself and I. Feel free to wait if you prefer. Im not gonna sit on idle hands when the rest of the world are already enjoying their M11X.

Again, this is the reason why they take things for granted with the orders here. Because people here take things for granted without realizing their consumer rights.
cy-yang
post Feb 19 2010, 02:24 PM

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Added on February 19, 2010, 2:25 pmHey stringfellow, When u drop ur order?

This post has been edited by cy-yang: Feb 19 2010, 02:25 PM
Michaelbyz23
post Feb 19 2010, 02:30 PM

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cy-yang, yea i noe its under c2d xD
tats y i said its c2d label is pasted on the bottom instead of the top keyboard there..
my SA didnt reply me.

This post has been edited by Michaelbyz23: Feb 19 2010, 02:30 PM
accs_centre
post Feb 19 2010, 02:36 PM

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Haha.. i still can understand the feeling of a consumer..
My self also ordered the m11x.. smile.gif
Mr.Docter
post Feb 19 2010, 02:38 PM

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QUOTE(accs_centre @ Feb 19 2010, 01:32 PM)
I think Dell is so frustrated receiving all your calls..
m11x is just released..Dont keep chasing them to deliver.. tongue.gif
*
nod.gif
Michaelbyz23
post Feb 19 2010, 02:41 PM

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oh ya, another thing i scared besides being black listed is that they might cincai assembly ur unit and perhaps u will not get the perfect unit.. they got frustrated and they might not do their job well by making sure ur unit is 100% perfect. tats what i think lar..
rushing them sure got some sacrifice or compromise one.. but dunno is what.mayb they angry they just throw ur unit instead of handling it nicely.. sad.gif
well, who knows. malaysians~


Added on February 19, 2010, 2:46 pmokay guys, lets talk about something else..
no one answered my previous question cuz everyone was too overwhelmed with the early edd.

for future m11x users, what kind of laptop sling bag or backpack u gonna use? gona buy a new one? what brand? size for 11inch laptop or bigger?

next is anyone gonna buy an external dvd drive? or buying blu-ray instead?

third is, who here gonna buy an external screen?

as for me, im looking forward to buy a sling bag for 12 inch lappy and below which can let me basically store my m11x laptop, laptop charger,whole set of razer mamba, mousepad, a big headset and the external optical drive. (recommend me if anyone knows any sling bag can fit these)
as for external optical drive, looking for an external blu-ray drive (Can play bluray dvd and cd, can burn dvd as well).
gonna buy a 15 to 17 inch external monitor + keyboard (cuz i might smash the keyboard to release my anger when i lose games sometimes. i don wan it to happen on my precious m11x)... biggrin.gif

This post has been edited by Michaelbyz23: Feb 19 2010, 02:47 PM
stringfellow
post Feb 19 2010, 02:47 PM

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QUOTE(cy-yang @ Feb 19 2010, 02:24 PM)

Added on February 19, 2010, 2:25 pmHey stringfellow, When u drop ur order?
*
February 3rd. Order went in on the 5th.
GreaseMonkey90
post Feb 19 2010, 03:14 PM

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tht is why...slow down be patient...it will arrive eventually....i waited 1 and a half months too to get my m17x. if i can wait this long so can u. summore whn my m17x was delivered i cant even get it instantly coz it was in canada n i was in mys for summer break. so tht means i waited a total of 3 months before i got it. so stop b**chin them n let them do their job eventhough i know they are a pain in the ass sometimes smile.gif

This post has been edited by GreaseMonkey90: Feb 19 2010, 03:39 PM
Michaelbyz23
post Feb 19 2010, 03:18 PM

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salute u greasemonkey smile.gif
perhaps u have a good laptop or desktop occupying ur needs while waiting rite?

This post has been edited by Michaelbyz23: Feb 19 2010, 03:24 PM
GreaseMonkey90
post Feb 19 2010, 03:29 PM

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QUOTE(Michaelbyz23 @ Feb 19 2010, 12:18 AM)
salute u greasemonkey smile.gif
perhaps u have a good laptop or desktop occupying ur needs while waiting rite?
*
no...i was stuck with my g1sn...cant even play fallout 3...only 20fps zzzz

This post has been edited by GreaseMonkey90: Feb 19 2010, 03:37 PM
ff8ong
post Feb 19 2010, 03:56 PM

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Just contact them,stupid customer care need 15 minute only only able to speck to someone
been pass here and there. ohmy.gif A lady told me that they will send an email to me about my "Real" order status.
cy-yang
post Feb 19 2010, 04:01 PM

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QUOTE(ff8ong @ Feb 19 2010, 03:56 PM)
Just contact them,stupid customer care need 15 minute only only able to speck to someone
been pass here and there. ohmy.gif  A lady told me that they will send an email to me about my "Real" order status.
*
So, do u receive the email?
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post Feb 19 2010, 04:06 PM

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QUOTE(GreaseMonkey90 @ Feb 19 2010, 03:14 PM)
tht is why...slow down be patient...it will arrive eventually....i waited 1 and a half months too to get my m17x. if i can wait this long so can u. summore whn my m17x was delivered i cant even get it instantly coz it was in canada n i was in mys for summer break. so tht means i waited a total of 3 months before i got it. so stop b**chin them n let them do their job eventhough i know they are a pain in the ass sometimes smile.gif
*
QFT!
Michaelbyz23
post Feb 19 2010, 04:08 PM

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what's QFT?
qualified for torment?
lolz..


Latest update:

I have forward an e-mail to bridget on the delivery order.

As refer the payment was only receive on 12/02/2010 12:00. Order was in place and have set for priority order delivery. We’ll get back to you ASAP if the system is ready built. Thanks.



Jacob lee

Dell Home Sales.

This post has been edited by Michaelbyz23: Feb 19 2010, 04:19 PM
cy-yang
post Feb 19 2010, 04:31 PM

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My EDD on 5th March.. rclxm9.gif
TSFindingScreemo
post Feb 19 2010, 04:40 PM

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QUOTE(GreaseMonkey90 @ Feb 19 2010, 03:14 PM)
tht is why...slow down be patient...it will arrive eventually....i waited 1 and a half months too to get my m17x. if i can wait this long so can u. summore whn my m17x was delivered i cant even get it instantly coz it was in canada n i was in mys for summer break. so tht means i waited a total of 3 months before i got it. so stop b**chin them n let them do their job eventhough i know they are a pain in the ass sometimes smile.gif
*
Second that nod.gif
QUOTE(Mr.Docter @ Feb 19 2010, 04:06 PM)
QFT!
*
Second that again!

QUOTE(Michaelbyz23 @ Feb 19 2010, 04:08 PM)
what's QFT?
qualified for torment?
lolz..

*
IIRC, it meant Quote for Truth.





BTW doc, i collected the parcel you sent! I felt like Optimus Prime sent me a gift! biggrin.gif
Michaelbyz23
post Feb 19 2010, 04:41 PM

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edd out already.. ? congratz bro... rclxms.gif
but its march. haha

This post has been edited by Michaelbyz23: Feb 19 2010, 04:42 PM
Mr.Docter
post Feb 19 2010, 04:44 PM

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QUOTE(FindingScreemo @ Feb 19 2010, 04:40 PM)

BTW doc, i collected the parcel you sent! I felt like Optimus Prime sent me a gift! biggrin.gif
*
ahaha! happy you like it man blush.gif
TSFindingScreemo
post Feb 19 2010, 04:44 PM

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yea man! imma big fan of egypt and its myth and gods and PYRAMIDS! haha! thanks a lot man!
lawhsee
post Feb 19 2010, 05:48 PM

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QUOTE(Michaelbyz23 @ Feb 19 2010, 02:41 PM)


for future m11x users, what kind of laptop sling bag or backpack u gonna use? gona buy a new one? what brand? size for 11inch laptop or bigger?

*
Online stated that it included Targus Soft Hug Top Load Case 13" (Charcoal/Green).
Does your order have this 13" case?
Michaelbyz23
post Feb 19 2010, 06:05 PM

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too bad, mine does not have such thing sad.gif
did u order aw m11x? urs got isit?
stringfellow
post Feb 19 2010, 06:10 PM

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Different people different needs. You may not need it on an urgent basis, so don't assume others are the same as yours. The M11X is the perfect companion device to lug around compared to its big brothers, and I'd need it for my on-the-move work routine. Nothing to do with being impatient or otherwise, this is based on need.

Your need on the M17X may be casual enough to allow you to wait, but every second I spend waiting means productivity down the drain. You can wait? Go right ahead. Others may not share the same priorities or sentiments as yours. Nor would they look any more less noble or accomodating.

My 2sen.

This post has been edited by stringfellow: Feb 19 2010, 06:25 PM
teikwing
post Feb 19 2010, 06:11 PM

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QUOTE(stringfellow @ Feb 19 2010, 12:35 PM)
Any update from your side, ff8ong and teikwing? I don't wanna think that you guys are currently on hold through that "mandatory" dreadful 30+ minute hold phonecall, but I fear that may be the case. tongue.gif

Don't back down with these idiots. If you can't get a satisfactory answer, elevate the query to a manager.

Another update, but I refuse to make myself happy for it. Bridget has confirmed what Ross Lai, my new SA, has said in that quoted post I posted, my order has completed production and assembly, now waiting for an assigned flight number for the trip from China to Malaysia. She said, if they manage to get a flight detail by today or tomorrow, the package will be in my hands by middle of next week.

It looks like a significant improvement, but again, I'm not gonna believe it until I see it. If this works, I URGE others to do the same too, and teach these clueless morons a lesson. I want to share this moment with you guys, not having it alone.
*
hey string, good news from my side too. here's the email i got from my SA today:

QUOTE
Your system completed assembled, in transit to Malaysia on next week. Delivery arrange within next week too. Will arrange to the new KL address instead of Taiping.


looks like it's a week late from the preliminary ship date of Feb 19th and still 1 week earlier than the given EDD of Mar 3rd.

unboxing and benchmarks coming up next weekend. smile.gif
Michaelbyz23
post Feb 19 2010, 06:15 PM

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teikweing, ur order status at dell website got change ?
stringfellow
post Feb 19 2010, 06:16 PM

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Also, it also serves as a reminder for them to keep up the standards instead of slacking off because customers are forgiving enough to let them too. Your recent purchase probably allows a lenient expectation because it is your first experience with Alienware, but if they can manage a speedier delivery system without me prompting them in the past, what excuse should they have to allow them to slip past that past standard to what it is now?

Funny how striving to better oneself doesn't seem to be the target folks around here adhere to. The irony is, these blasé attitude gives more room for Dell to slack off instead of buckling up. rolleyes.gif


Added on February 19, 2010, 6:23 pm
QUOTE(teikwing @ Feb 19 2010, 06:11 PM)
hey string, good news from my side too. here's the email i got from my SA today:
looks like it's a week late from the preliminary ship date of Feb 19th and still 1 week earlier than the given EDD of Mar 3rd.

unboxing and benchmarks coming up next weekend.  smile.gif
*
Congratulations!

See? Without these reminders and calls, I'd think you'll never get to this stage this fast.

It's about what is your right, not about punishing them to kingdom come. With thus exercise, Dell now knows that if expediting of the order is required, they know they can do it. In the long run, it too will benefit future buyers. You never know until you try. And it's proven now that it is possible if you try.

It's easy to ask people to be patient when your need doesn't require it. Put yourself in the other guy's shoes for once.


Added on February 19, 2010, 6:30 pmTeikwing, check the Order Status page again. On mine, the EDD is finally there! Status now: Manufacturing Complete. EDD 26th February 2010.

The EDD is important here to me because I can set someone to receive the package while I'm away in Adelaide. Helps immensely to make sure that the order arrives timely and with someone to be at home to sign it off. That is what my contention with them about it is so critical.

This post has been edited by stringfellow: Feb 19 2010, 06:30 PM
teikwing
post Feb 19 2010, 06:32 PM

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QUOTE(stringfellow @ Feb 19 2010, 06:16 PM)
Also, it also serves as a reminder for them to keep up the standards instead of slacking off because customers are forgiving enough to let them too. Your recent purchase probably allows a lenient expectation because it is your first experience with Alienware, but if they can manage a speedier delivery system without me prompting them in the past, what excuse should they have to allow them to slip past that past standard to what it is now?

Funny how striving to better oneself doesn't seem to be the target folks around here adhere to. The irony is, these blasé attitude gives more room for Dell to slack off instead of buckling up. rolleyes.gif


Added on February 19, 2010, 6:23 pm

Congratulations!

See? Without these reminders and calls, I'd think you'll never get to this stage this fast.

It's about what is your right, not about punishing them to kingdom come. With thus exercise, Dell now knows that if expediting of the order is required, they know they can do it. In the long run, it too will benefit future buyers. You never know until you try. And it's proven now that it is possible if you try.

It's easy to ask people to be patient when your need doesn't require it. Put yourself in the other guy's shoes for once.
*
been pushing the cust care and my SA almost everyday to get it expedited and i'm glad finally, no more 30 minutes on-hold calls, cheesy elevator music and long emails (hope it will not be stuck with the local carrier though. tongue.gif)

and on the bolded statement, second that. been living with only my iPhone for almost 3 weeks since i have returned my Vostro for the M11x.
GreaseMonkey90
post Feb 19 2010, 06:38 PM

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QUOTE(stringfellow @ Feb 19 2010, 03:10 AM)
Different people different needs. You may not need it on an urgent basis, so don't assume others are the same as yours. The M11X is the perfect companion device to lug around compared to its big brothers, and I'd need it for my on-the-move work routine. Nothing to with being impatient or otherwise, this is based on need.

Your need on the M17X may be casual enough to allow you to wait, bit every second I spend waiting means productivity down the drain. You can wait? Go right ahead. Others may not share the same priorities or sentiments as yours. Nor would they look any more leads noble or accomodating.

My 2sen.
*
true wot u said but currently if uve notice all these complaints are targetting yer sales rep. Wot can they do? They do not work in the factory. Plus yer machine is hand built so takes time to assemble them and there are unknown numbers of customers demanding it. So u can't force them to speed up yer machine bcoz there r ppl who way ahead of you. Plus forcing a speed production might miss something. If uve been a past alienware owner, there are 9 stages. One are pre testing parts functionality, software and games testing. Now Dell has shorten up these display of stages to only 4. 5 of them are in the in production stage right now. It could be in any of those stages. So all I'm saying stop complaining to the sales rep bcoz all they can do is place the order, tell the factory workers and thts all. It is all up to the factory by then. Remember these are not built for mass production n ship out in containers. So just wait for it. It will arrive.
Michaelbyz23
post Feb 19 2010, 06:40 PM

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yea, tats what i mean. just worried that something will be missing out or some parts (worse still) will not be properly checked.

GreaseMonkey90
post Feb 19 2010, 06:47 PM

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Plus this is my 2nd aw machine. And back Dell did not interfere the ordering procedure. I spent 2 weeks staring at the same status. Stage 3 gathering parts for assembly. So consider yerself lucky tht Dell took over n able to speed up the production.

This post has been edited by GreaseMonkey90: Feb 19 2010, 06:48 PM
lawhsee
post Feb 19 2010, 07:23 PM

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QUOTE(Michaelbyz23 @ Feb 19 2010, 06:05 PM)
too bad, mine does not have such thing sad.gif
did u order aw m11x? urs got isit?
*
I haven't order mine yet.maybe next week.Haha!
Got any idea which SA gives the best discount?
How much discount max. can I have if I choose the RM3999 spec thru SA?

Michaelbyz23
post Feb 19 2010, 07:30 PM

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greasemonkey, u ordered the m11x as well?

@lawshee, better order fast as possible ^^
gonna celebrate together ma.. hehe
the discount i not sure, i think no more offer. last time i order that time also no offer liaw, but SA give me.
u try call the SA and ask for it. anyway, mine was not an offer also, just that its rm3818 without the targus bag accessories.
stringfellow
post Feb 19 2010, 07:31 PM

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The push didn't get through to the right person until I persevere and the case got elevated to the right person, the manager who has the power to do something about the order. As for missing the stages, the problem here again is not the stages themselves, it's the bloody Order Status page not reporting the stages correctly! This results in perceived delay in the production of the order when there are no delays at all! Look at the orders made for the American and UK. They are processed and built at the same factory as the AP orders. There were no delays to begin with as the shipments for both these areas went out, earlier than what is estimated. All Dell could easily do is allocated FAIRLY the orders to the many regions, but until that happens, unless I prodded and investigated, Dell Malaysia hasn't even the initiative or effort to look into it. I don't blame them, because the folks here are more than happy to stare at non-moving status phases than doing something about it, as you eloquently put. Because of that, orders that can be distributed fault and equally, gets prioritized to other regions where the purchasers from this region actually put some effort to enquire or ask. Just check NBR, there are numerous cases where buyers who called to ask further info about their orders gets their orders prioritized, and in some cases, gets shipped overnight for no extra charge. This happens ONLY when you take the tine and effort to do so.

It is not the matter of skipping phases, there where no skips to begin with. Alienware QC is intact, the only thing that make a lot of people perceive that they are being skipped is because the order phase is not being updated in real-time. This is why I pushed for them to fix the order status page and it's accuracy. Once that was pushed for, looked what happened! The Order Status even states an EDD rather than a blank! This will help later orders to be reflected accurately for those who ordered late.

So next time, get the big picture. This is not a rush job. Alienware will suffer greatly if they skipped on their 200-point QC cycle. This is about making that blasted Order Status page reflect accurately the progress of the order. And it is accurate now. So who wins? Not me! It's you, and other future purchasers who will now have accurate readout of what's going on with their order. There was never a rush or skip of quality control to begin with!

Phew! Don't simply open your mouth and type without thinking. Even with my last 8-days "order to ship" speed last order I had for my M15X, guess what? My M11X is working like new, just like when it shipped almost two years ago! Alienware never skips on their promise of QC, even when the order phases are sped up. It just shows that they're efficient in their progress process from order to shipping. Get it!!?
TSFindingScreemo
post Feb 19 2010, 07:33 PM

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Grease was talking bout his experience with M17x, and I did mention bout my experience with the M15x as well.

Well, like String and Grease said, different ppl have different needs then, as for me and Grease, we would rather wait as rushing the SA doesn't really help much.

Grease have his point by saying SA's duties are just handling our orders, not building them.
Michaelbyz23
post Feb 19 2010, 07:36 PM

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grease bought m11x also ha?
sorry to interrupt.
cuz he said its his second purchase. or he meant the processors.
GreaseMonkey90
post Feb 19 2010, 07:39 PM

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QUOTE(Michaelbyz23 @ Feb 19 2010, 04:30 AM)
greasemonkey, u ordered the m11x as well?

@lawshee, better order fast as possible ^^
gonna celebrate together ma.. hehe
the discount i not sure, i think no more offer. last time i order that time also no offer liaw, but SA give me.
u try call the SA and ask for it. anyway, mine was not an offer also, just that its rm3818 without the targus bag accessories.
*
no.... I had 2 m17x. One is the 2 yo area51 n the other is the new one
Michaelbyz23
post Feb 19 2010, 07:40 PM

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wow.. that was nuts biggrin.gif
ur 2 year old area 51 comes with skull cap design rite?

when did u order ur new m17x? last year?
which one are u using now?
stringfellow
post Feb 19 2010, 07:42 PM

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"Consider myself lucky that Dell took over and speed up the production" ROFLMAO, isn't that their duty to begin with?

My prodding and investigating has resulted in proper and accurate representation of the situation. There is ZERO luck involved here, folks! Just plain hard work, elbow grease and perseverance. If I didn't put in all these effort, my order would probably get relegated to the "nevermind lah just wait" production line because Dell doesn't get a single peep out of me, and assume I'm fine with letting things slide. Think lah wei! The order status didn't budge until I went on with my investigation didn't it? What does that signify? It means that those who care enough about their orders to ask requires Dell to take note and prioritize the production line to them. Simple as that.

Im not here to heat up the situation or make enemies with anyone here, just streamlining things for the benefit of, hopefully, everyone else who plans to purchase the M11X. Why are there so much objections to make it works better for the users here? This is preposterously baffling! rclxub.gif

This post has been edited by stringfellow: Feb 19 2010, 07:43 PM
GreaseMonkey90
post Feb 19 2010, 07:53 PM

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ok.... I respect yer opinion. I find irrelevent to argue as we both have different type of Dell.
Mr.Docter
post Feb 19 2010, 07:54 PM

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QUOTE(stringfellow @ Feb 19 2010, 07:42 PM)
"Consider myself lucky that Dell took over and speed up the production" ROFLMAO, isn't that their duty to begin with?

My prodding and investigating has resulted in proper and accurate representation of the situation. There is ZERO luck involved here, folks! Just plain hard work, elbow grease and perseverance. If I didn't put in all these effort, my order would probably get relegated to the "nevermind lah just wait" production line because Dell doesn't get a single peep out of me, and assume I'm fine with letting things slide. Think lah wei! The order status didn't budge until I went on with my investigation didn't it? What does that signify? It means that those who care enough about their orders to ask requires Dell to take note and prioritize the production line to them. Simple as that. 

Im not here to heat up the situation or make enemies with anyone here, just streamlining things for the benefit of, hopefully, everyone else who plans to purchase the M11X. Why are there so much objections to make it works better for the users here? This is preposterously baffling! rclxub.gif
*
i am totally agree with bolded part and i respect your effort. really i am.

but for me, i have to admit, GreaseMonkey90's explanation regarding the field of work of SA is limited, not till it can push the worker in China. and i will annoy if someone push me to do something i can't.

once your M11x reaches Malaysia, then they can do their job and not giving you stupid excuses anymore.

just my 2 cents too.
GreaseMonkey90
post Feb 19 2010, 07:55 PM

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QUOTE(Michaelbyz23 @ Feb 19 2010, 04:40 AM)
wow.. that was nuts biggrin.gif
ur 2 year old area 51 comes with skull cap design rite?

when did u order ur new m17x? last year?
which one are u using now?
*
no unfortunately but i did remember to place my name for the plate
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post Feb 19 2010, 07:55 PM

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QUOTE(GreaseMonkey90 @ Feb 19 2010, 07:53 PM)
ok.... I respect yer opinion. I find irrelevent to argue as we both have different type of Dell.
*
me too.

i apologize if any of my words is offense nod.gif
stringfellow
post Feb 19 2010, 08:01 PM

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The SAs are not rushed. As I said before and found out as well, they are placeholder. I'm not banking or hoping for discounts, just someone who can tell the truth, not scripted responses. You said it yourself, they know very little. But "pushing them" here means getting them to elevate the case to someone who knows. Why would I pine on the words of those who know little, when I can get the real pcture from those who have access to it, the managers? Once I got there, everything was explained wasn't it? Added bonus? Personal attention of the manager themselves to my order, and it had fixed the once-stalled order status.

That was the intention all along. The SA may be collateral damage, but if they took the effort of finding out more from their managers, all this aggravations can be avoided. Call your SA if you don't believe me that when I say that the SA and the manager work close with each other, all the SA had to do was just ASK!
Michaelbyz23
post Feb 19 2010, 08:03 PM

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grease, the plate on the bottom of ur m17x (either one), has ur name lasered on it?
stringfellow
post Feb 19 2010, 08:05 PM

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Okay I'm done with this. Let's concentrate on receiving the package and benchmark the hell outta the damn thing! After all this effort, I'm not gonna let it go to waste. drool.gif
Mr.Docter
post Feb 19 2010, 08:06 PM

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QUOTE(stringfellow @ Feb 19 2010, 08:05 PM)
Okay I'm done with this. Let's concentrate on receiving the package and benchmark the hell outta the damn thing! After all this effort, I'm not gonna let it go to waste. drool.gif
*
yeap! icon_rolleyes.gif
lawhsee
post Feb 19 2010, 08:18 PM

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QUOTE(Michaelbyz23 @ Feb 19 2010, 07:30 PM)
greasemonkey, u ordered the m11x as well?

@lawshee, better order fast as possible ^^
gonna celebrate together ma.. hehe
the discount i not sure, i think no more offer. last time i order that time also no offer liaw, but SA give me.
u try call the SA and ask for it. anyway, mine was not an offer also, just that its rm3818 without the targus bag accessories.
*
Ya.will check with SA on the price next mon.
Your SA is Jacob Lee?Heard that he give more discount?
How to contact him?
GreaseMonkey90
post Feb 19 2010, 08:21 PM

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QUOTE(Michaelbyz23 @ Feb 19 2010, 05:03 AM)
grease, the plate on the bottom of ur m17x (either one), has ur name lasered on it?
*
yea....
Michaelbyz23
post Feb 19 2010, 08:29 PM

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@grease, okay tats great smile.gif i think i gonna custom make one when i go to US later.

@lawhsee, yea mine is jacob lee.
he gives discount, like i said jz now rm 3818 for the rm3999 specs lo.
just that it doesn come with the targus bag. i don even think thats a discount too sad.gif
u try bargain with him and see what he says. have u read the notebookreview forum yet? go there can see some real black m11x phots .
teikwing
post Feb 19 2010, 09:24 PM

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QUOTE(stringfellow @ Feb 19 2010, 08:05 PM)
Okay I'm done with this. Let's concentrate on receiving the package and benchmark the hell outta the damn thing! After all this effort, I'm not gonna let it go to waste. drool.gif
*
COD: MW2 - checked
PES2010 - checked
L4D2 - checked
BioShock - checked
Crysis Warhead - checked
Far Cry 2 - checked
NFS Shift - checked
GTA IV - checked

shall be hunting for a 21" screen and Logitech G15 if i can find some spare time next week. till then, M11x by Wednesday please. biggrin.gif

hardly game and hopefully gonna spend a decent amount of time on this machine to justify my purchase. any other game titles suggestions? rolleyes.gif
Michaelbyz23
post Feb 19 2010, 09:27 PM

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nba2k10/nba live 2010
crysis
dragon age origins
mass effect 2
nfs shift
lawhsee
post Feb 19 2010, 09:36 PM

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QUOTE(Michaelbyz23 @ Feb 19 2010, 08:29 PM)
@grease, okay tats great smile.gif i think i gonna custom make one when i go to US later.

@lawhsee, yea mine is jacob lee.
he gives discount, like i said jz now rm 3818 for the rm3999 specs lo.
just that it doesn come with the targus bag. i don even think thats a discount too sad.gif
u try bargain with him and see what he says. have u read the notebookreview forum yet? go there can see some real black m11x phots .
*
Ok.I'll try to negotiate the price with SA.
Yea.I have seen that cosmic black M11x photos from the forum .It's nice and I'm gonna take that color. thumbup.gif
Michaelbyz23
post Feb 19 2010, 09:38 PM

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okies good luck to your order then ^^
do update here once u placed ur order yea.. hehez
and btw, what do you think about the silver color?

u planning to get any external optical drive, monitor, keyboard and bag yet?

This post has been edited by Michaelbyz23: Feb 19 2010, 09:40 PM
ff8ong
post Feb 19 2010, 09:50 PM

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Saw the bluescreen problem from one of the forumer from NBR. hopefully we will not face it tho.
Michaelbyz23
post Feb 19 2010, 09:51 PM

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can paste the link here? curious to find out.. >.< thanks.
ff8ong
post Feb 19 2010, 09:54 PM

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http://forum.notebookreview.com/showthread...459270&page=119

he most probably sending it back to dell, still haven't figure out what is going on.
Michaelbyz23
post Feb 19 2010, 09:57 PM

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omg.. isit because of the overclocking issue?

oh ya, anyone thinking of overclocking ur m11x after u got it?
is there any risk of doing so? what are the cons of overclocking it besides oveheating issue.. correct me if im wrong.. smile.gif

sorry yea im noob. from my point of view, this person got the blue screen after he overclock.
ff8ong
post Feb 19 2010, 10:00 PM

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Basically when switch the overclock on,it run 5 minute and later auto restart itself..
Eugene91
post Feb 19 2010, 10:01 PM

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Some fella at NBR getting BSOD when OC'ing his M11x..

Suspecting bad RAM.. lol..

OCing voids warranty ??
Mr.Docter
post Feb 19 2010, 10:03 PM

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QUOTE(Eugene91 @ Feb 19 2010, 10:01 PM)
Some fella at NBR getting BSOD when OC'ing his M11x..

Suspecting bad RAM.. lol..

OCing voids warranty ??
*
yes.
Michaelbyz23
post Feb 19 2010, 10:06 PM

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so its better not to OC at all?
Eugene91
post Feb 19 2010, 10:20 PM

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At least Asus allows the OC feature >.< ....................


Mr.Docter
post Feb 19 2010, 10:22 PM

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QUOTE(Michaelbyz23 @ Feb 19 2010, 10:06 PM)
so its better not to OC at all?
*
i'd OC my M17x. so do GreaseMonkey90 as well.
just remember your limit and do not over-do it. thats all smile.gif
Michaelbyz23
post Feb 19 2010, 10:24 PM

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so, we just overclock til 1066mhz for the ram and stop rite? so that it wont over strain the ram and bakar.
Insydious
post Feb 19 2010, 10:27 PM

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QUOTE(Michaelbyz23 @ Feb 19 2010, 10:24 PM)
so, we just overclock til 1066mhz for the ram and stop rite? so that it wont over strain the ram and bakar.
*
No le, juz oc the fsb, not the ram. And nothin will bakar cuz theres no voltage change so dun worry lolz.
Michaelbyz23
post Feb 19 2010, 10:28 PM

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what is fsb?
sorry yea, really noob at overclocking. i will pm u instead.
Eugene91
post Feb 19 2010, 10:30 PM

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OCing the FSB basically OCs the ram also..

The rams given are 1066MHz

So OCing should give stress to it..
Insydious
post Feb 19 2010, 10:31 PM

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QUOTE(Eugene91 @ Feb 19 2010, 10:30 PM)
OCing the FSB basically OCs the ram also..

The rams given are 1066MHz

So OCing should give stress to it..
*
Eh, then weird le, the bios there got option to oc both fsb and ram lolz. I juz oc the fsb and didnt touch the ram.
Michaelbyz23
post Feb 19 2010, 10:31 PM

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but if u oc till 1066mhz only means no stress rite?
Mr.Docter
post Feb 19 2010, 10:35 PM

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QUOTE(Michaelbyz23 @ Feb 19 2010, 10:28 PM)
what is fsb?
sorry yea, really noob at overclocking. i will pm u instead.
*
you got reply biggrin.gif

QUOTE(Insydious @ Feb 19 2010, 10:31 PM)
Eh, then weird le, the bios there got option to oc both fsb and ram lolz. I juz oc the fsb and didnt touch the ram.
*
why bothering OCing via BIOS? why not using Nvidia Control Panel? sweat.gif
Eugene91
post Feb 19 2010, 10:37 PM

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Can oc through Nvidia System Tools 6.05?? LoL

Then this is safer than BIOS OC tongue.gif
cy-yang
post Feb 19 2010, 10:38 PM

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Start learning from u guys now..
Really noob in OC..
all sifu here should explain briefly..Ty
Michaelbyz23
post Feb 19 2010, 10:39 PM

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QUOTE(cy-yang @ Feb 19 2010, 10:38 PM)
Start learning from u guys now..
Really noob in OC..
all sifu here should explain briefly..Ty
*
same... sifu give some guide pls.. guides for safer oc smile.gif
one stone kill two birds here
Mr.Docter
post Feb 19 2010, 10:42 PM

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QUOTE(Eugene91 @ Feb 19 2010, 10:37 PM)
Can oc through Nvidia System Tools 6.05?? LoL

Then this is safer than BIOS OC tongue.gif
*
dont know about that version but mine is available.
mine is 195.62

QUOTE(cy-yang @ Feb 19 2010, 10:38 PM)
Start learning from u guys now..
Really noob in OC..
all sifu here should explain briefly..Ty
*
well the person is definitely not me! laugh.gif
GreaseMonkey90 maybe?
Eugene91
post Feb 19 2010, 10:47 PM

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Dell's driver? or Nvidia OEM?
Mr.Docter
post Feb 19 2010, 10:49 PM

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Added on February 19, 2010, 10:49 pm
QUOTE(Eugene91 @ Feb 19 2010, 10:47 PM)
Dell's driver? or Nvidia OEM?
*
the one that i update from Nvidia website smile.gif

This post has been edited by Mr.Docter: Feb 19 2010, 10:50 PM
cy-yang
post Feb 19 2010, 10:57 PM

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QUOTE(Mr.Docter @ Feb 19 2010, 10:42 PM)
dont know about that version but mine is available.
mine is 195.62
well the person is definitely not me! laugh.gif
GreaseMonkey90 maybe?
*
U consider a pro dy..
My sifu also..
I still a noob, a frog under well.. blush.gif
Insydious
post Feb 19 2010, 11:29 PM

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QUOTE(Mr.Docter @ Feb 19 2010, 10:35 PM)
you got reply biggrin.gif
why bothering OCing via BIOS? why not using Nvidia Control Panel? sweat.gif
*
I've stopped trusting nvidia control panel after it screwed my system long time ago lolz. Ala, no diff rite oc in bios or control panel haha.
Michaelbyz23
post Feb 19 2010, 11:31 PM

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i think its more safe to oc in control panel than bios.. bios very hard T.T
Andiboi
post Feb 19 2010, 11:35 PM

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you need to stabilize your OC to enjoy the additional clock speed.
if the oc isn't stable and even you OC and the clock show higher in setting, you only facing more worst/slow/problematic scheme.

Eugene91
post Feb 19 2010, 11:38 PM

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OC from Nvidia CP not traceable right? Thats what I heard..
Andiboi
post Feb 19 2010, 11:44 PM

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even OC in bios also wont leave evidences behind. (correct me if i'm wrong)
just reset the bios to default when sent to warranty.
that's why you still can claim warranty if you didn't admit doing overclocking.
biggrin.gif

Michaelbyz23
post Feb 19 2010, 11:49 PM

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btw guys, the m11x which are going to be shipped to malaysia uses led lcd? or lcd?
i heard its lcd only..
but those in usa are getting led lcd for their orders.

This post has been edited by Michaelbyz23: Feb 19 2010, 11:49 PM
-IceLemonTea-
post Feb 19 2010, 11:51 PM

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QUOTE(Michaelbyz23 @ Feb 19 2010, 11:49 PM)
btw guys, the m11x which are going to be shipped to malaysia uses led lcd? or lcd?
i heard its lcd only..
but those in usa are getting led lcd for their orders.
*
wat is the defrence abt that? i rly gotta noe... blush.gif
Michaelbyz23
post Feb 19 2010, 11:52 PM

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lcd is older version, led lcd is newer.
lcd gets heated up more easily, led lcd not so. smile.gif
correct me if im wrong , sifus~
-IceLemonTea-
post Feb 19 2010, 11:54 PM

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QUOTE(Michaelbyz23 @ Feb 19 2010, 11:52 PM)
lcd is older version, led lcd is newer.
lcd gets heated up more easily, led lcd not so. smile.gif
correct me if im wrong , sifus~
*
oh i see...
so ur sources say the one that will be shipped to malaysia will be lcd oni? not led lcd?
blink.gif
Michaelbyz23
post Feb 19 2010, 11:58 PM

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i duno, tats why i ask biggrin.gif
cuz i read from notebookreview forum ,they said people from us are getting led lcd. but for orders from other countries like germany, they are getting lcd only.
-IceLemonTea-
post Feb 20 2010, 12:05 AM

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QUOTE(Michaelbyz23 @ Feb 19 2010, 11:58 PM)
i duno, tats why i ask biggrin.gif
cuz i read from notebookreview forum ,they said people from us are getting led lcd. but for orders from other countries like germany, they are getting lcd only.
*
do anyone noe abt where can i read the review of the m11x from other countries users who got their m11x?
Michaelbyz23
post Feb 20 2010, 12:08 AM

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http://forum.notebookreview.com/showthread...459270&page=130
-IceLemonTea-
post Feb 20 2010, 12:12 AM

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QUOTE(Michaelbyz23 @ Feb 20 2010, 12:08 AM)
tqtqtq very muc biggrin.gif


Added on February 20, 2010, 12:22 am
QUOTE(-IceLemonTea- @ Feb 20 2010, 12:12 AM)
tqtqtq very muc biggrin.gif
*
do u think there is any other forum that giv some more review...

This post has been edited by -IceLemonTea-: Feb 20 2010, 12:22 AM
Michaelbyz23
post Feb 20 2010, 12:24 AM

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btw guys, 3d marks score around 6100, isit a good? cuz i saw on usa dell website, it says m11x score 6100.


Added on February 20, 2010, 12:27 ammalaysia will receive led as well.. checked my order edi
11 11.6" WideHD 720p WLED (1366x768) Display Integrated 1.3 mega pixel web cam

http://www.hardwareheaven.com/reviews.php?reviewid=924

This post has been edited by Michaelbyz23: Feb 20 2010, 12:28 AM
stringfellow
post Feb 20 2010, 12:30 AM

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QUOTE(teikwing @ Feb 19 2010, 09:24 PM)
COD: MW2 - checked
PES2010 - checked
L4D2 - checked
BioShock - checked
Crysis Warhead - checked
Far Cry 2 - checked
NFS Shift - checked
GTA IV - checked

shall be hunting for a 21" screen and Logitech G15 if i can find some spare time next week.  till then, M11x by Wednesday please. biggrin.gif

hardly game and hopefully gonna spend a decent amount of time on this machine to justify my purchase. any other game titles suggestions?  rolleyes.gif
*
I'll check with the first MW, Crysis, Crysis Warhead, Far Cry 2, C&C 3, Fallout 3, Red Alert 3, Grid and my favourite all-time PC game, Civilization IV.

I'm shopping around for options on laptop sleeve, a new gaming mouse, and of course, still looking for that elusive Asus BD-ROM external drive powered by USB alone. I've narrowed the mouse down to Razer Mamba. Also looking for a good set of headphones, and seriously interested at the Psyko lineup. Otherwise, I'll just get Razer Megalodon or Carcharias.
Michaelbyz23
post Feb 20 2010, 12:34 AM

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am using mamba and battery dies fast
used carcharias before, its quite okay with the performance. rate it 3 over 5
lawhsee
post Feb 20 2010, 12:35 AM

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QUOTE(Michaelbyz23 @ Feb 19 2010, 09:38 PM)
okies good luck to your order then ^^
do update here once u placed ur order yea.. hehez
and btw, what do you think about the silver color?

u planning to get any external optical drive, monitor, keyboard and bag yet?
*
Ok.thx.
when are you getting yours?
Silver color?
Yea. I'm gonna buy an external optical drive.(Most probably LG USB slim dvd writer). rolleyes.gif
Bag I'm gonna negotiate with SA with targus 13" Case. nod.gif
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post Feb 20 2010, 12:37 AM

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do u think there will be any promotion in the middle of the year? like rebate or something lol cuz im not gonan get ti so soon...
Michaelbyz23
post Feb 20 2010, 12:38 AM

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i ordered the black color.
getting mine probably around middle of march or earlier.
yea, mayb i wanna call up my SA to give me a free targus case.
ff8ong
post Feb 20 2010, 01:12 AM

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guy,i believe this could be first unboxing video.




http://www.youtube.com/watch?v=0tP6DZiHed4

FIXED! tongue.gif

sad to hear that unit actually having the OC bluesreen problem.

This post has been edited by ff8ong: Feb 20 2010, 01:24 AM
TSFindingScreemo
post Feb 20 2010, 01:18 AM

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wrong URL bro. haha. use the embed one biggrin.gif

thanks!
Michaelbyz23
post Feb 20 2010, 02:09 AM

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my ideal m11x laptop sling bag smile.gif
http://www.amazon.com/Case-Logic-XNTM-4-Me...5479246&sr=1-24
-IceLemonTea-
post Feb 20 2010, 02:10 AM

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QUOTE(ff8ong @ Feb 20 2010, 01:12 AM)
guy,i believe this could be first unboxing video.


http://www.youtube.com/watch?v=0tP6DZiHed4

FIXED! tongue.gif

sad to hear that unit actually having the OC bluesreen problem.
*
wat do u mean OC bluec\screen problem??? shocking.gif
TSFindingScreemo
post Feb 20 2010, 02:14 AM

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overclock till BSOD? lol
Michaelbyz23
post Feb 20 2010, 02:17 AM

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yea screemo, u go check this guy's review =.=
he got many problems. after running gta4 for 20 minutes then bla bla his m11x freeze >.<
http://forum.notebookreview.com/showthread...459270&page=137
ff8ong
post Feb 20 2010, 02:17 AM

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that guy switch on the OC on bios and run it for around 5 min and it auto restart and Bsod appear..latest news is, he manage to run 20 min Gta maxed and oc on but it end up freeze as well.still finding the main problem now
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post Feb 20 2010, 02:19 AM

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QUOTE(Michaelbyz23 @ Feb 20 2010, 02:17 AM)
yea screemo, u go check this guy's review =.=
he got many problems. after running gta4 for 20 minutes then bla bla his m11x freeze >.<
http://forum.notebookreview.com/showthread...459270&page=137
*
omg... does this mean most of the aw m11x of the 1st batch is not that good or wad?? shocking.gif
cy-yang
post Feb 20 2010, 02:19 AM

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QUOTE(-IceLemonTea- @ Feb 20 2010, 02:19 AM)
omg... does this mean most of the aw m11x of the 1st batch is not that good or wad?? shocking.gif
*
Don think so much..
We have the luck .. icon_rolleyes.gif
Michaelbyz23
post Feb 20 2010, 02:22 AM

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lolz.. please don say that.. we will be receiving 100% good ones. tat is just one case don worry.
he's testing his laptop to the max.
if someting really happens to mine, i also dunno wat to do liaw. haiz. in shah alam got service from dlel one meh. haiz

wont la. touchwood!
so far have been receiving good reviews from the big brothers m15x and m17x users.
ff8ong
post Feb 20 2010, 02:27 AM

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It is yet to figure out whether it is only a problem Doa unit. That will be a few ppl might possible getting next few day or maybe tomorrow. So we will find out the real answer.
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post Feb 20 2010, 02:27 AM

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QUOTE(cy-yang @ Feb 20 2010, 02:19 AM)
Don think so much..
We have the luck .. icon_rolleyes.gif
*
hopefully.... rclxms.gif


Added on February 20, 2010, 2:29 am
QUOTE(Michaelbyz23 @ Feb 20 2010, 02:22 AM)
lolz.. please don say that.. we will be receiving 100% good ones. tat is just one case don worry.
he's testing his laptop to the max.
if someting really happens to mine, i also dunno wat to do liaw. haiz. in shah alam got service from dlel one meh. haiz

wont la. touchwood!
so far have been receiving good reviews from the big brothers m15x and m17x users.
*
if something rly goes wrong find them at the source and go screw them to hell... tongue.gif
hahaha icon_idea.gif


Added on February 20, 2010, 2:30 am
QUOTE(Michaelbyz23 @ Feb 20 2010, 02:22 AM)
lolz.. please don say that.. we will be receiving 100% good ones. tat is just one case don worry.
he's testing his laptop to the max.
if someting really happens to mine, i also dunno wat to do liaw. haiz. in shah alam got service from dlel one meh. haiz

wont la. touchwood!
so far have been receiving good reviews from the big brothers m15x and m17x users.
*
take a base ball bat with u juz in case haha rolleyes.gif


Added on February 20, 2010, 2:35 amis there any other reviews that u found???


Added on February 20, 2010, 2:38 ami got one more question...
when they say the avatar of the AW M11x where is the avatar located...?

This post has been edited by -IceLemonTea-: Feb 20 2010, 02:38 AM
lawhsee
post Feb 20 2010, 02:51 AM

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QUOTE(Michaelbyz23 @ Feb 20 2010, 12:38 AM)
i ordered the black color.
getting mine probably around middle of march or earlier.
yea, mayb i wanna call up my SA to give me a free targus case.
*
Ok.Do update us if you able to get free of the Targus case.
Want to ask are we able to customize the name on the plate behind the plate?
Also wat is avatar that we select(Alienhead Glow,Alienhead Glow,Etc) ?Is it the logo at the front of the AW?

TSFindingScreemo
post Feb 20 2010, 03:13 AM

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Erm, despite complains and mobo problems from other M15x users, i find mine in really good condition since day 1. Having said so, i'm the first to receive my M15x here i guess.

I think its a lil luck involved here. haha.
teikwing
post Feb 20 2010, 03:28 AM

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QUOTE(stringfellow @ Feb 20 2010, 12:30 AM)
I'll check with the first MW, Crysis, Crysis Warhead, Far Cry 2, C&C 3, Fallout 3, Red Alert 3, Grid and my favourite all-time PC game, Civilization IV.

I'm shopping around for options on laptop sleeve, a new gaming mouse, and of course, still looking for that elusive Asus BD-ROM external drive powered by USB alone. I've narrowed the mouse down to Razer Mamba. Also looking for a good set of headphones, and seriously interested at the Psyko lineup. Otherwise, I'll just get Razer Megalodon or Carcharias.
*
forgotten Grid and Fallout 3. biggrin.gif will be using my newly exchanged Targus backpack from Dell for the M11x. Mamba will be the perfect mouse but too bad the 400-ish price kinda outta my budget. sad.gif

btw string, you're indeed a tech gadget enthusiast! rolleyes.gif


QUOTE(lawhsee @ Feb 20 2010, 02:51 AM)
Ok.Do update us if you able to get free of the Targus case.
Want to ask are we able to customize the name on the plate behind the plate?
Also wat is avatar that we select(Alienhead Glow,Alienhead Glow,Etc) ?Is it the logo at the front of the AW?
*
Targus case is only possible if you're willing to forgo the cash discount. unless, somehow your SA decided to be real nice to you. laugh.gif

and no, no nameplate customization for Malaysian orders. it has been discussed plenty of times.
stringfellow
post Feb 20 2010, 06:09 AM

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QUOTE(FindingScreemo @ Feb 20 2010, 03:13 AM)
Erm, despite complains and mobo problems from other M15x users, i find mine in really good condition since day 1. Having said so, i'm the first to receive my M15x here i guess.

I think its a lil luck involved here. haha.
*
The m15x user first generation here, not M15X. This one is even dreaded worse, users with the Ripley chassis reported endless problemw tih the chassis splaying open after a while because the back end of the top case is only held together by hot glue and flimsy screws. After gaming for a while, the hot exhaust air from the back vent would heat the screw hole causing it to expand and splay the back end of the case open.

user posted image

Mine is the Skullcap, I went ahead and it still is good till now. No hinge problem at all. The m15x was ordered on October 21nd 2008. They fixed this problem with the new M15X design. Notice the new designation, M15X, not the m15x. It was small-lettered to designate the old generation, before they more to designs closer to the AllPowerful models.

QUOTE(teikwing @ Feb 20 2010, 03:28 AM)
forgotten Grid and Fallout 3. biggrin.gif will be using my newly exchanged Targus backpack from Dell for the M11x. Mamba will be the perfect mouse but too bad the 400-ish price kinda outta my budget. sad.gif

btw string, you're indeed a tech gadget enthusiast!  rolleyes.gif
Targus case is only possible if you're willing to forgo the cash discount. unless, somehow your SA decided to be real nice to you.  laugh.gif

and no, no nameplate customization for Malaysian orders. it has been discussed plenty of times.
*
How's the Targus looks like? I like form-fitting cases, so in this case, sleeves. The sleeve then would go into my own Hedgren/Samsonite bag that fits 13 inch laptops nicely. Otherwise, I can transport the M15X in its own cloth sleeve which comes with it, and carry it around in another bag, but it also must be form fitting with enough paddings. I wouldn't like th M11X to move around so much in the bag, hence why the form-fitting preference. I have Booq backpack that fits my m15x, but using that will only means it kills the form factor portability.

The search continues.....


Added on February 20, 2010, 6:42 amAlso, looking from that link I posted, Post #154, no wonder this thread header picture looks familiar:-

» Click to show Spoiler - click again to hide... «


This post has been edited by stringfellow: Feb 20 2010, 06:43 AM
Mr.Docter
post Feb 20 2010, 08:00 AM

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QUOTE(Michaelbyz23 @ Feb 20 2010, 02:17 AM)
yea screemo, u go check this guy's review =.=
he got many problems. after running gta4 for 20 minutes then bla bla his m11x freeze >.<
http://forum.notebookreview.com/showthread...459270&page=137
*
the owner is runnin GTA4 using this babe?! shocking.gif

sound like torturing a kid~ sweat.gif
stringfellow
post Feb 20 2010, 08:16 AM

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Looking at h0M3bReW3r's case, several factors comes into light.

1. I don't know about anyone here, but if I get a hard drive based laptop, I would NEVER flip or move around the laptop while it is booting up. Especially during first bootup. Just look at how he treats it during the unboxing video. Flip left, right, even tip it up and under so that he can video-record the underside for the lighting on the exhaust port! Now either the HDD itself has SMART capabilities to autoshut to prevent HDD head diving into the platter itself or not, this is a big no-no! Those action alone may have created bad sectors onto the drive, even more critical when it is his first bootup!

2. From what I read, his OC is fine with 1.6, but crashed at 1.73. Question is, where did he do his overclocking on? On that soft bed he did the unboxing? Covering the exhaust port underneath the laptop with bedsheets is only asking for trouble, especially when you are OCing the laptop. Heat needs to dissipate fast, and covering the only exit vent will only cause internal temp to rise and eventually? System shutdown due to excessive temperature.

3. Personally, I'm happy with 1.6Ghz. I plan to OC it that way. From the hardwareheaven review, the OCing penalty is almost begligible, only 1C temp rise. Stressing it to 1.73? Well, take it this way lah. I had engineering samples of the Athlon FX processor years ago during my overclocking days. Even with these engineering samples which are supposed to be superior than retail version, you are still up to a measure of luck to see if your batch overclocks better or performs only slightly better than retail processors. You take chances, there is no sure thing when it comes to overclocking. Too many variables are involved, INCLUDING the ambient environment variables like ample airflow, circulating surrounding temperature, your method of transporting away the hot air away from the processor so that it performs better, and such.

The point here is, the laptop performs fine as it is advertised. If you're buying it based on its overclocking abilities, then it is already the wrong reason to buy it. Alienware, IIANM, never advertised it as overclockable-steady nor does the machine itself is intended to do so. Only the hardware geeks among us who wants to push the poor little thing to its limits would want to risk doing so.

EDIT: Reading back again, it's reported that he hasn't any temp issues. In that case, more like it is about the power draw from the power supply unit. Undervolting may work, but that remains to be seen, or tried by the guys who already have their M11X.

Again, this happens only during the excessive 1.73 overclock. I'd take 1.6 anytime and be happy with it. Don't know how much faster you can do things with a mere 0.13Ghz of extra processor speed.

This post has been edited by stringfellow: Feb 20 2010, 08:22 AM
stringfellow
post Feb 20 2010, 08:33 AM

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Also important point brought up by NBR member krackmonkey:-

QUOTE
This thing's been in the wild "officially" less than 48 hours. As an IT professional in an all Dell shop, I see BIOS updates come fast and furious in the first weeks/months of a new chipset. What the M11x is doing today with the BIOS as shipped is by no means something anyone should consider indicative of what this laptop will be capable of in the days to come. Trust me, BIOS updates and firmware updates can make a night/day difference in certain configurations. Let this beast cause a few problems under real-world use and see what the engineers do to fix things via updates. It will make a difference, and I have the patience to know that cutting edge hardware always has bleeding edge growing pains attached to it.

In a month, I bet we're all laughing about this. Or at least the patient ones who didn't rush to cancel their orders...


Incidentally, an A01 BIOS is already in the Dell Support section at this link. Whether this is already the one in the M11X when it ships or a new one, I cant tell since I have not received mine yet.

Long story short, relaaaaaaaaaaaaaaax.
Eugene91
post Feb 20 2010, 08:37 AM

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Now some people are saying using 3rd party OC tools will void warranty..

So the one given by Dell/Alienware in the BIOS should be better to use lol..
Mr.Docter
post Feb 20 2010, 08:41 AM

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QUOTE(Eugene91 @ Feb 20 2010, 08:37 AM)
Now some people are saying using 3rd party OC tools will void warranty..

So the one given by Dell/Alienware in the BIOS should be better to use lol..
*
i already conform this matter and if damage due to OCing is detected, your warranty will be void.

feel free to reconfirming with SA smile.gif
Eugene91
post Feb 20 2010, 08:44 AM

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This is bad......

Then 3 years Complete Cover can be useless when I void the warranty lol..

Some are saying take out the CMOS battery to clear the CMOS? hehehe
Mr.Docter
post Feb 20 2010, 08:49 AM

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QUOTE(Eugene91 @ Feb 20 2010, 08:44 AM)
This is bad......

Then 3 years Complete Cover can be useless when I void the warranty lol..

Some are saying take out the CMOS battery to clear the CMOS?  hehehe
*
yep. totally agree with bolded part.

i heard about that too, but no thanks! biggrin.gif
Eugene91
post Feb 20 2010, 08:58 AM

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Would u keep ur RM473 to OC with the default 1 year Complete Cover? hehehe..

Or break ur M11x when theres a M11x-R2 on sight haha
Mr.Docter
post Feb 20 2010, 09:05 AM

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QUOTE(Eugene91 @ Feb 20 2010, 08:58 AM)
Would u keep ur RM473 to OC with the default 1 year Complete Cover? hehehe..

Or break ur M11x when theres a M11x-R2 on sight haha
*
haha.

based on my experience, this OCing stuff is only eager to be done once you get your laptop. maybe lasting for new first months.

after a few month, people not interested in OCing anymore and just use the default clock already.

maybe they already know their laptop's capabilities or scared anything bad happend.

the bolded part is my reason biggrin.gif
cy-yang
post Feb 20 2010, 09:23 AM

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QUOTE(Mr.Docter @ Feb 20 2010, 09:05 AM)
haha.

based on my experience, this OCing stuff is only eager to be done once you get your laptop. maybe lasting for new first months.

after a few month, people not interested in OCing anymore and just use the default clock already.

maybe they already know their laptop's capabilities or scared anything bad happend.

the bolded part is my reason biggrin.gif
*
I dunno why u guys just need to OC ur rig.. hmm.gif
I really scare of it and i think i wont hurt my babe ..
Mr.Docter
post Feb 20 2010, 09:27 AM

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QUOTE(cy-yang @ Feb 20 2010, 09:23 AM)
I dunno why u guys just need to OC ur rig.. hmm.gif
I really scare of it and i think i wont hurt my babe ..
*
thats the best, mate nod.gif

but sometimes people eager to know how far their machine can be stressed biggrin.gif
Eugene91
post Feb 20 2010, 09:36 AM

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@cy-yang

I bet ur T9600 can OC to 3.2GHz? hehehe biggrin.gif biggrin.gif
Mr.Docter
post Feb 20 2010, 09:51 AM

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QUOTE(Eugene91 @ Feb 20 2010, 09:36 AM)
@cy-yang

I bet ur T9600 can OC to 3.2GHz? hehehe biggrin.gif biggrin.gif
*
ehem! try to injecting curiosity, i presume? laugh.gif
cy-yang
post Feb 20 2010, 10:07 AM

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QUOTE(Eugene91 @ Feb 20 2010, 09:36 AM)
@cy-yang

I bet ur T9600 can OC to 3.2GHz? hehehe biggrin.gif biggrin.gif
*
haha..
drool.gif can bo..
i think cannot la.
+ i wont hurt my babe 1st.. haha
wait after 2 or 3 month then will try it maybe..
Eugene91
post Feb 20 2010, 10:27 AM

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better dont lose ur Complete Cover u got 3 years rite? tongue.gif
cy-yang
post Feb 20 2010, 10:35 AM

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QUOTE(Eugene91 @ Feb 20 2010, 10:27 AM)
better dont lose ur Complete Cover u got 3 years rite? tongue.gif
*
Yea.. so better safety 1st.. rclxms.gif
I will only take a good care of my beast..
Don wanna hurt it.. whistling.gif
stringfellow
post Feb 20 2010, 10:47 AM

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Looks like they're speaking the truth. A refreshing change.

» Click to show Spoiler - click again to hide... «


Shipped! rclxms.gif
cy-yang
post Feb 20 2010, 10:52 AM

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QUOTE(stringfellow @ Feb 20 2010, 10:47 AM)
Looks like they're speaking the truth. A refreshing change.

» Click to show Spoiler - click again to hide... «


Shipped! rclxms.gif
*
Congrats..
I think u'll receive ur M11x wiwithin next week..
remember pic and the benchmark smile.gif ..
stringfellow
post Feb 20 2010, 11:07 AM

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QUOTE(cy-yang @ Feb 20 2010, 10:52 AM)
Congrats..
I think u'll receive ur M11x wiwithin next week..
remember pic and the benchmark  smile.gif ..
*
Thank you. nod.gif I allow myself a little bit of hope and delight with this news, hopefully arrive before my flight to Adelaide.
-IceLemonTea-
post Feb 20 2010, 11:48 AM

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if the first batch comes out do u think thay will make the second batch faster or the same??(as slow as now)
Michaelbyz23
post Feb 20 2010, 11:53 AM

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yea cy-yang, i think better don oc straight away once u got it. wait and relax first. let it get a good breathe and warm up first. haha.
im scared to OC also. i think i try to use it for few months first. see whether isit really necessary for me to OC my rig. if its not performing well or up to my expectation, i may wanna try to oc till maximum 1.6ghz or lower if can.
so need to ask sifus here to teach.

cuz i myself also scare will void warranty or spoil the rig. not a real risk taker >.<

cy-yang, i think ur m17x powerful enuf so doesnt really need to oc it ba. hehe tats my point of view. m11x may need some oc cuz its only 1.3ghz and oc-ing only increase by 1 degree. i'l see how then.

This post has been edited by Michaelbyz23: Feb 20 2010, 12:11 PM
SUSBleed_X
post Feb 20 2010, 11:59 AM

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bros, sorry for disturbing... im planning to buy m11x (cheapest one mah.. i no rich kid wan) n now contemplating a few details, and gor few questions if u guys care to answer... tbh i almost put my order, n thought of these things, so i ask u seniors 1st...

1. do i NEED 3 years complete cover, just in case something happen, or 1 year is enuf alredi? and what kind of cover does it provide, cant seem to find the link to the explanation.

2. for malaysian M11x, does it have the simcard slot (in IGN video, its shows as available as an option)

3. usually how long will it be shipped from day of order, and when shld we pay for the laptop, izzit when stuff arrive or counted frm day of order?

3. im planning to buy the rm3599 and upgrade the processor n not the hdd. shuld i, or its not worth the price increase? i know its cheap only but does it net a big increase in performance?

sorry long question... i think this is the best place to ask as its regarding alienware stuff. tyvm in advance...
Mr.Docter
post Feb 20 2010, 12:04 PM

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1. do i NEED 3 years complete cover, just in case something happen, or 1 year is enuf alredi? and what kind of cover does it provide, cant seem to find the link to the explanation.
>if you have an extra budget, go for it. it is advisable since if you just choose 1 year and want to extend later, it gonna cost you bomb! sweat.gif

2. for malaysian M11x, does it have the simcard slot (in IGN video, its shows as available as an option)
>i dont think so because there is no rumor at all regarding to this matter.

3. usually how long will it be shipped from day of order, and when shld we pay for the laptop, izzit when stuff arrive or counted frm day of order?
>depending on the status of hardwares availibility. if there is no shortage at all, 10 days or 2 weeks is the most common period to reach your doorstep.

3. im planning to buy the rm3599 and upgrade the processor n not the hdd. shuld i, or its not worth the price increase? i know its cheap only but does it net a big increase in performance?
>it worth it, my friend. really worth nod.gif

sorry long question... i think this is the best place to ask as its regarding alienware stuff. tyvm in advance...
> no problem at all smile.gif

Michaelbyz23
post Feb 20 2010, 12:08 PM

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yea for question 3 is worth it for rm100 increase of proc.
us need to pay 100usd to get their proc upgraded.
Mr.Docter
post Feb 20 2010, 12:10 PM

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QUOTE(Michaelbyz23 @ Feb 20 2010, 12:08 PM)
yea for question 3 is worth it for rm100 increase of proc.
us need to pay 100usd to get their proc upgraded.
*
so what you people waitin for? brows.gif
Michaelbyz23
post Feb 20 2010, 12:13 PM

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i have a question, does alienware laptop comes with original wallpapers? or there's only one original wallpaper which you have pre-set it during ordering time? or r there a bunch of wallpapers to be found pre-loaded into ur laptop?
what bout urs mr docter?
SUSBleed_X
post Feb 20 2010, 12:16 PM

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much appreciated. ordering now, with 3 years warranty and upgraded cpu. thanks all for assistance. feel more confident in ordering =D
Michaelbyz23
post Feb 20 2010, 12:19 PM

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QUOTE(Bleed_X @ Feb 20 2010, 12:16 PM)
much appreciated. ordering now, with 3 years warranty and upgraded cpu. thanks all for assistance. feel more confident in ordering =D
*
good luck and welcome to da club ^^
which color are u gonna order? black or silver? biggrin.gif decided yet?€
Mr.Docter
post Feb 20 2010, 12:20 PM

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QUOTE(Michaelbyz23 @ Feb 20 2010, 12:13 PM)
i have a question, does alienware laptop comes with original wallpapers? or there's only one original wallpaper which you have pre-set it during ordering time? or r there a bunch of wallpapers to be found pre-loaded into ur laptop?
what bout urs mr docter?
*
no nope. you will have a set of wallpaper where you cannot download it anywhere else. its like 6 or 8 wallpapers available, not 1 only smile.gif

QUOTE(Bleed_X @ Feb 20 2010, 12:16 PM)
much appreciated. ordering now, with 3 years warranty and upgraded cpu. thanks all for assistance. feel more confident in ordering =D
*
pleasure.
just post your question here and we will try to help laugh.gif
teikwing
post Feb 20 2010, 12:26 PM

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QUOTE(stringfellow @ Feb 20 2010, 08:16 AM)
Looking at h0M3bReW3r's case, several factors comes into light.

1. I don't know about anyone here, but if I get a hard drive based laptop, I would NEVER flip or move around the laptop while it is booting up. Especially during first bootup. Just look at how he treats it during the unboxing video. Flip left, right, even tip it up and under so that he can video-record the underside for the lighting on the exhaust port! Now either the HDD itself has SMART capabilities to autoshut to prevent HDD head diving into the platter itself or not, this is a big no-no! Those action alone may have created bad sectors onto the drive, even more critical when it is his first bootup!

2. From what I read, his OC is fine with 1.6, but crashed at 1.73. Question is, where did he do his overclocking on? On that soft bed he did the unboxing? Covering the exhaust port underneath the laptop with bedsheets is only asking for trouble, especially when you are OCing the laptop. Heat needs to dissipate fast, and covering the only exit vent will only cause internal temp to rise and eventually? System shutdown due to excessive temperature.

3. Personally, I'm happy with 1.6Ghz. I plan to OC it that way. From the hardwareheaven review, the OCing penalty is almost begligible, only 1C temp rise. Stressing it to 1.73? Well, take it this way lah. I had engineering samples of the Athlon FX processor years ago during my overclocking days. Even with these engineering samples which are supposed to be superior than retail version, you are still up to a measure of luck to see if your batch overclocks better or performs only slightly better than retail processors. You take chances, there is no sure thing when it comes to overclocking. Too many variables are involved, INCLUDING the ambient environment variables like ample airflow, circulating surrounding temperature, your method of transporting away the hot air away from the processor so that it performs better, and such.

The point here is, the laptop performs fine as it is advertised. If you're buying it based on its overclocking abilities, then it is already the wrong reason to buy it. Alienware, IIANM, never advertised it as overclockable-steady nor does the machine itself is intended to do so. Only the hardware geeks among us who wants to push the poor little thing to its limits would want to risk doing so.

EDIT: Reading back again, it's reported that he hasn't any temp issues. In that case, more like it is about the power draw from the power supply unit. Undervolting may work, but that remains to be seen, or tried by the guys who already have their M11X.

Again, this happens only during the excessive 1.73 overclock. I'd take 1.6 anytime and be happy with it. Don't know how much faster you can do things with a mere 0.13Ghz of extra processor speed.
*
QUOTE(stringfellow @ Feb 20 2010, 08:33 AM)
Also important point brought up by NBR member krackmonkey:-
Incidentally, an A01 BIOS is already in the Dell Support section at this link. Whether this is already the one in the M11X when it ships or a new one, I cant tell since I have not received mine yet.

Long story short, relaaaaaaaaaaaaaaax.
*
QUOTE(stringfellow @ Feb 20 2010, 10:47 AM)
Looks like they're speaking the truth. A refreshing change.

» Click to show Spoiler - click again to hide... «


Shipped! rclxms.gif
*
string, same status for me. looks like we might receive our system on the same day? smile.gif

on the OC side, i can live with 1.3Ghz. don't see the point of 1.6/1.73 unless when i really need it. still, will see how's the reviews from peeps in NBR to decide to go for 1.6 or 1.73 or stick with stock 1.3.

This post has been edited by teikwing: Feb 20 2010, 12:27 PM
SUSBleed_X
post Feb 20 2010, 12:44 PM

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QUOTE(Michaelbyz23 @ Feb 20 2010, 12:19 PM)
good luck and welcome to da club ^^
which color are u gonna order? black or silver? biggrin.gif decided yet?€
*
its gonna be black, most of my gear is black.. and black goes with everything. hehe...
now im pening abt the flexi payment. got no cash to pay all one shot laa... haizzz
Michaelbyz23
post Feb 20 2010, 12:45 PM

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you mean installment? you got credit card and income shouldnt be a problem. try call dell sales agent and get aid from there. they will tell you what to do smile.gif
SUSBleed_X
post Feb 20 2010, 12:50 PM

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ya i got maybank credit card. think yea i shld call em... ill find the number from dell website now. thanks ya...
maxpudding
post Feb 20 2010, 12:54 PM

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there's a 12 months zero interest plan installment scheme if you're buying from dell

edit:- only for maybank credit card btw

This post has been edited by maxpudding: Feb 20 2010, 12:55 PM
trogdor1oh1
post Feb 20 2010, 01:49 PM

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I have a question for anyone who's ordered from the Dell website.
How long does it take to ship?

My dad is overseas, if he wants to buy an M15x for my birthday present could he use his credit card from there and just pay to have it shipped to my house here?
TSFindingScreemo
post Feb 20 2010, 01:51 PM

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QUOTE(trogdor1oh1 @ Feb 20 2010, 01:49 PM)
I have a question for anyone who's ordered from the Dell website.
How long does it take to ship?

My dad is overseas, if he wants to buy an M15x for my birthday present could he use his credit card from there and just pay to have it shipped to my house here?
*
Yea, that's possible. IIRC, there's an option for billing and shipping address. smile.gif
hye
post Feb 20 2010, 02:04 PM

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Those wanting to upgrade their warranty from 1 year to 3 years with complete cover, can do so but need to call in to their SA right when they get their notebook.

You'll pay slightly more than the RM473 listed in the system.
teikwing
post Feb 20 2010, 02:24 PM

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QUOTE(maxpudding @ Feb 20 2010, 12:54 PM)
there's a 12 months zero interest plan installment scheme if you're buying from dell

edit:- only for maybank credit card btw
*
the 0% installment plan applies to Citibank redit cardholders as well.

QUOTE(hye @ Feb 20 2010, 02:04 PM)
Those wanting to upgrade their warranty from 1 year to 3 years with complete cover, can do so but need to call in to their SA right when they get their notebook.

You'll pay slightly more than the RM473 listed in the system.
*
it cost RM500-ish to upgrade to 2-years complete cover and more like RM800-1K to upgrade to 3-years. sweat.gif
ff8ong
post Feb 20 2010, 02:57 PM

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Already send an email to my SA, this time i mad.gif mad.gif them already. Ask them stop telling me excuse. tongue.gif
I have no other option since my order remain in "order received" for 2 weeks till today, which company take 2 week+ to receive customer
order ohmy.gif
Michaelbyz23
post Feb 20 2010, 03:01 PM

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the warranty is not international warranty rite? if somethin happens to ur laptop but ur not in malaysia, u cant send it for repair under warranty?
teikwing
post Feb 20 2010, 03:01 PM

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QUOTE(ff8ong @ Feb 20 2010, 02:57 PM)
Already send an email to my SA, this time i  mad.gif  mad.gif them already. Ask them stop telling me excuse. tongue.gif
I have no other option since my order remain in "order received" for 2 weeks till today, which company take 2 week+ to receive customer
order ohmy.gif
*
well mine was at 'order received' from 5th till 17th Feb before it moved to WIP. 2 weeks as well. laugh.gif
ff8ong
post Feb 20 2010, 03:08 PM

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QUOTE(teikwing @ Feb 20 2010, 03:01 PM)
well mine was at 'order received' from 5th till 17th Feb before it moved to WIP. 2 weeks as well.  laugh.gif
*
Ya, my payment also clear on 5th feb but yet till today nothing happen

Summore the customer service make me mad, didnt receive their mail.

I don't mind waiting,but at least update the real status to me and provide me EDD is fine already but this
is al little bit too much. Maybe this is because my unit get very low price?RM3690 will be last to get received tongue.gif

My SA reply, first time he reply in 2 minute tongue.gif
QUOTE
Hi Jason,

Good day to you and understand your concern.
For now, the latest update on the Dell Production – there is multiple Parts Shortage for this model. The production is support for the whole Asia Pacific as well.
We understand the long wait here and this impact for all Alienware models.
The Dell Team is working out very hard on this and will expedite for you once again.

I will keep an eyes for you J

Thank you and have a great day !


This post has been edited by ff8ong: Feb 20 2010, 03:10 PM
teikwing
post Feb 20 2010, 03:13 PM

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QUOTE(ff8ong @ Feb 20 2010, 03:08 PM)
Ya, my payment also clear on 5th feb but yet till today nothing happen

Summore the customer service make me mad, didnt receive their mail.

I don't mind waiting,but at least update the real status to me and provide me EDD is fine already but this
is al little bit too much. Maybe this is because my unit get very low price?RM3690 will be last to get received tongue.gif
*
well my EDD was only available online once it has reached the 'Build Completed' stage, which is Feb 27th. it was at March 3rd when my order was received, and that is only made known by the cust care and my SA, not via the online tracking page.

mine was only updated after numerous calls, complaints to the SA and cust care. guess you might wanna do the same. smile.gif
Michaelbyz23
post Feb 20 2010, 03:45 PM

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the 1-year-premier warranty isit an international warranty? if somethin happens to ur laptop but ur not in malaysia, can u send it for repair at the local dell of that country under the 1-year-premier warranty?
teikwing
post Feb 20 2010, 03:51 PM

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QUOTE(Michaelbyz23 @ Feb 20 2010, 03:45 PM)
the 1-year-premier warranty isit an international warranty? if somethin happens to ur laptop but ur not in malaysia, can u send it for repair at the local dell of that country under the 1-year-premier warranty?
*
if you have been lurking around the Mobile Computing sub-forum for some time, you might have noticed this thread:

Dell Warranty

This post has been edited by teikwing: Feb 20 2010, 03:51 PM
Michaelbyz23
post Feb 20 2010, 03:53 PM

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okay thanks. smile.gif

This post has been edited by Michaelbyz23: Feb 20 2010, 03:58 PM
stringfellow
post Feb 20 2010, 06:52 PM

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ff8ong,

Ask for higher up. Keep asking until they relent. Ask for someone in the managerial position. Asking information from the SA is like reading notices on the wall, it's there and offer nothing more than what's already written.
limhongwoon
post Feb 20 2010, 08:20 PM

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Will Core i9 available in alienware gaming laptop ?
Mr.Docter
post Feb 20 2010, 08:24 PM

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QUOTE(limhongwoon @ Feb 20 2010, 08:20 PM)
Will Core i9 available in alienware gaming laptop ?
*
no.

the max is i7-920 Extreme.
Eugene91
post Feb 20 2010, 08:41 PM

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Quote from someone over at NBR:

"Note: Overclocking will not void your warranty. It is a built in bios feature!! If they didn't want it overclocked for fear of damage, they would never have programmed to OC option in the bios. I hope I'm making sense. You can overclock other alienwares, and I've never had a warranty issue. The issue develops when you use a third party CPU and that causes damage to the laptop."


Extra Note: Maybe this only applies when Alienware was the one who handles the service not Dell..

This post has been edited by Eugene91: Feb 20 2010, 08:43 PM
stringfellow
post Feb 20 2010, 08:53 PM

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Like I said before, the Alienware of the now, is not the Alienware of the old. The old Alienware are more PC-gamer-centric focused, they are made by gamers , for the gamers. They "built is as if it was their own". Now, once gobbled up by Dell, it is all about mass-producing these laptops, and somewhere along the line the Quality Control is no longer as per what it was once before. A lot of frustration has mounted from old Alienware users like me, when we see how they have devolved into just another PC manufacturer. The whole process from designing and speccing the next laptop is probably still Alienware's, but once it steps into the production floor, Dell takes over, and that's where the quality drops. You can't expect them to maintain QC when they are manufacturing thousands of laptops in a day. The days of "build it as if it was their own" are gone when they were bought away by Dell.
Mr.Docter
post Feb 20 2010, 09:03 PM

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QUOTE(stringfellow @ Feb 20 2010, 08:53 PM)
Like I said before, the Alienware of the now, is not the Alienware of the old. The old Alienware are more PC-gamer-centric focused, they are made by gamers , for the gamers. They "built is as if it was their own". Now, once gobbled up by Dell, it is all about mass-producing these laptops, and somewhere along the line the Quality Control is no longer as per what it was once before. A lot of frustration has mounted from old Alienware users like me, when we see how they have devolved into just another PC manufacturer. The whole process from designing and speccing the next laptop is probably still Alienware's, but once it steps into the production floor, Dell takes over, and that's where the quality drops. You can't expect them to maintain QC when they are manufacturing thousands of laptops in a day. The days of "build it as if it was their own" are gone when they were bought away by Dell.
*
agreed.

this clearly can be seen once Dell taken over Alienware.
Michaelbyz23
post Feb 20 2010, 09:06 PM

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btw guys, can i still upgrade my warranty even after i made my order? like now. i wanna upgrade my warranty to 3 years. isit possible?
wanna change to international warranty since 1 year is only local.
Eugene91
post Feb 20 2010, 09:10 PM

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Oh another update on the Alienware M11x OC..

They said in the manual even state and highlight about the OC feature and did not put any warning there that it would void the warranty. It even shows what FSB to set it to, which should be the "safe" OC.. lol

This post has been edited by Eugene91: Feb 20 2010, 09:11 PM
Mr.Docter
post Feb 20 2010, 09:33 PM

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QUOTE(Michaelbyz23 @ Feb 20 2010, 09:06 PM)
btw guys, can i still upgrade my warranty even after i made my order? like now. i wanna upgrade my warranty to 3 years. isit possible?
wanna change to international warranty since 1 year is only local.
*
yes. but once you got your unit, the price is already increase. ~1k if i am not mistaken.
Michaelbyz23
post Feb 20 2010, 09:34 PM

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but now i still havent get my unit and status is "work in progress".
call my SA on monday to ask them upgrade isit? and pay again via maybank debit?


Added on February 20, 2010, 9:34 pmbro, but checked the warranty page jz now, it says complete cover is only for asia pacific users. means if anythin happen when ur not in asia pacific, dell will not be responsible for it. so how?

This post has been edited by Michaelbyz23: Feb 20 2010, 09:34 PM
Mr.Docter
post Feb 20 2010, 09:39 PM

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QUOTE(Michaelbyz23 @ Feb 20 2010, 09:34 PM)
but now i still havent get my unit and status is "work in progress".
call my SA on monday to ask them upgrade isit? and pay again via maybank debit?


Added on February 20, 2010, 9:34 pmbro, but checked the warranty page jz now, it says complete cover is only for asia pacific users. means if anythin happen when ur not in asia pacific, dell will not be responsible for it. so how?
*
you got reply smile.gif

bolded - which country will you go with this babe?
Michaelbyz23
post Feb 20 2010, 09:42 PM

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united states this august..
just worried that my malaysia warranty will not be valid over there. and if my mobo spoils, i have to pay 1k for a new one >.<
Mr.Docter
post Feb 20 2010, 09:44 PM

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QUOTE(Michaelbyz23 @ Feb 20 2010, 09:42 PM)
united states this august..
just worried that my malaysia warranty will not be valid over there. and if my mobo spoils, i have to pay 1k for a new one >.<
*
of USA. i think you will have no problem there.

different story if you are going to country like middle east, where they do not really give a damn about warranty sweat.gif
Michaelbyz23
post Feb 20 2010, 10:08 PM

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yea, i just hope the SA allows me to upgrade my warranty without the need to cancel and re-order a new unit again.
anyone here ever upgraded ur warranty terms after making order but before receiving ur unit?

This post has been edited by Michaelbyz23: Feb 20 2010, 10:13 PM
Mr.Docter
post Feb 20 2010, 10:09 PM

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QUOTE(Michaelbyz23 @ Feb 20 2010, 10:08 PM)
yea, i just hope the SA allows me to upgrade my warranty without the need to cancel and re-order a new unit again.
anyone here ever upgraded their warranty terms after making order but before receiving ur unit?
*
no from me~
Michaelbyz23
post Feb 20 2010, 10:22 PM

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yours u paid nearly 1k after u receive ur unit rite?
how long after u receive ur unit then u upgrade to the 3 years warranty?
few months later? or just fresh from the box?
cy-yang
post Feb 20 2010, 10:25 PM

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QUOTE(Michaelbyz23 @ Feb 20 2010, 11:53 AM)
yea cy-yang, i think better don oc straight away once u got it. wait and relax first. let it get a good breathe and warm up first. haha.
im scared to OC also. i think i try to use it for few months first. see whether isit really necessary for me to OC my rig.  if its not performing well or up to my expectation, i may wanna try to oc till maximum 1.6ghz or lower if can.
so need to ask sifus here to teach.

cuz i myself also scare will void warranty or spoil the rig.  not a real risk taker >.<

cy-yang, i think ur m17x powerful enuf so doesnt really need to oc it ba. hehe tats my point of view. m11x may need some oc cuz its only 1.3ghz and oc-ing only increase by 1 degree.  i'l see how then.
*
haha.. yea, same mind with me..
I think we should have a gathering and discuss all the question ..Learn more for who is not pro yet like me... sure have fun .. tongue.gif
But hope all pro and sifu here dont despise us.. hehe.. kidding

Btw, my status on manufacturing built complete..
EDD from 5th march change to 1st of March.. rclxm9.gif

Michaelbyz23
post Feb 20 2010, 10:47 PM

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QUOTE(cy-yang @ Feb 20 2010, 10:25 PM)
haha.. yea, same mind with me..
I think we should have a gathering and discuss all the question ..Learn more for who is not pro yet like me... sure have fun ..  tongue.gif
But hope all pro and sifu here dont despise us.. hehe.. kidding

Btw, my status on manufacturing built complete..
EDD from 5th march change to 1st of March.. rclxm9.gif
*
congratulations bro! smile.gif
planning to upgrade ur warranty? hehe.
cy-yang
post Feb 20 2010, 10:48 PM

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QUOTE(Michaelbyz23 @ Feb 20 2010, 10:47 PM)
congratulations bro! smile.gif
planning to upgrade ur warranty? hehe.
*
I already have mine with 3 years complete cover warranty.l. icon_rolleyes.gif
ff8ong
post Feb 20 2010, 11:32 PM

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QUOTE(stringfellow @ Feb 20 2010, 06:52 PM)
ff8ong,

Ask for higher up. Keep asking until they relent. Ask for someone in the managerial position. Asking information from the SA is like reading notices on the wall, it's there and offer nothing more than what's already written.
*
Ya, i will do it next monday/week if that still nothing happen for my order. Anyway i can access the order status page now." service unavailable"
cy-yang
post Feb 20 2010, 11:34 PM

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QUOTE(ff8ong @ Feb 20 2010, 11:32 PM)
Ya, i will do it next monday/week if that still nothing happen for my order. Anyway i can access the order status page now." service unavailable"
*
Same to me too.. cant access ..
I think they upgrading the database.. Chill
Michaelbyz23
post Feb 20 2010, 11:35 PM

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you mean u can or cant?
i cant access as well. mayb they are updating the database?
who knows.. smile.gif
hopefully my status doesnt move till monday, cuz if it moves i bet it wil be harder for me to ask SA to upgrade my warranty.
cy-yang
post Feb 20 2010, 11:38 PM

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QUOTE(Michaelbyz23 @ Feb 20 2010, 11:35 PM)
you mean u can or cant?
i cant access as well. mayb they are updating the database?
who knows.. smile.gif
hopefully my status doesnt move till monday, cuz if it moves i bet it wil be harder for me to ask SA to upgrade my warranty.
*
CANT !!!
u should contact ur SA ASAP.. try debate with him/her for the late delivery and ask for free upgrade.. haha
Michaelbyz23
post Feb 20 2010, 11:40 PM

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LOL.. its not late lar, sa promised to deliver around middle of march. but i already ask him to speed up the process.
i try get a free targus bag. haha.
really hope can upgrade my warranty. but most probably need to pay the 1k. cuz i already made the order..
cy-yang
post Feb 20 2010, 11:44 PM

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QUOTE(Michaelbyz23 @ Feb 20 2010, 11:40 PM)
LOL.. its not late lar, sa promised to deliver around middle of march. but i already ask him to speed up the process.
i try get a free targus bag. haha.
really hope can upgrade my warranty. but most probably need to pay the 1k. cuz i already made the order..
*
Hmm.. I think at least 1k gua.. not sure
why dont u extend it when u placing ur order?
U dunno will charge more after purchasing?
Michaelbyz23
post Feb 20 2010, 11:54 PM

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no, i nvr knew that 3 years warranty automatically means itnernational warranty. so to me tat time, i tot no use also if got 3 years warranty. if something happens to the laptop in us, then the warranty cant do much also.
now that i know there is such thing called international warranty after upgrading it to 3 years, i wanna straight away upgrade it.
haizz.
cy-yang
post Feb 21 2010, 12:16 AM

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QUOTE(Michaelbyz23 @ Feb 20 2010, 11:54 PM)
no, i nvr knew that 3 years warranty automatically means itnernational warranty. so to me tat time, i tot no use also if got 3 years warranty. if something happens to the laptop in us, then the warranty cant do much also.
now that i know there is such thing called international warranty after upgrading it to 3 years, i wanna straight away upgrade it.
haizz.
*
Ow.. haha
nvm, early of morning tmr call ur SA and upgrade it..
Michaelbyz23
post Feb 21 2010, 12:18 AM

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tmr sunday they working meh? i tot they off on saturday and sunday?
ff8ong
post Feb 21 2010, 12:22 AM

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I think SA do,since my SA still able to reply me yesterday...but not until 5pm la.
TSFindingScreemo
post Feb 21 2010, 12:22 AM

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the reply emails and pick up calls according to office hours ma friend wink.gif
cy-yang
post Feb 21 2010, 12:25 AM

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QUOTE(FindingScreemo @ Feb 21 2010, 12:22 AM)
the reply emails and pick up calls according to office hours ma friend wink.gif
*
So do work on sunday? haha
I dunno abt this.. My SA email me after office hour.. 11pm.. too hardworking dy.. Ntg to do at home.. lol
Michaelbyz23
post Feb 21 2010, 12:25 AM

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so, tmr they working onot?
TSFindingScreemo
post Feb 21 2010, 12:25 AM

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u can try emailing them. mine only reply my mail very early on monday morning. haha
Michaelbyz23
post Feb 21 2010, 12:26 AM

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emailed my SA today 2 times, nvr reply. emailed once in the morning and second time in the afternoon. i guess he fed up with me already.
teikwing
post Feb 21 2010, 01:55 AM

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QUOTE(Michaelbyz23 @ Feb 21 2010, 12:18 AM)
tmr sunday they working meh? i tot they off on saturday and sunday?
*
Dell's SA and cust care are only working on weekdays, office hours. those who received replies from 'em off working hours or on weekends are due to the fact that these Dell staff has off-site work access which enables 'em to reply emails and access Dell's data network from home.
ff8ong
post Feb 21 2010, 05:48 AM

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I see, since like dell malaysia upgrade the database of the order status page or maybe just massive server problem.lolz
aku_ker
post Feb 21 2010, 07:57 AM

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QUOTE(Michaelbyz23 @ Feb 20 2010, 11:40 PM)
LOL.. its not late lar, sa promised to deliver around middle of march. but i already ask him to speed up the process.
i try get a free targus bag. haha.
really hope can upgrade my warranty. but most probably need to pay the 1k. cuz i already made the order..
*
You can extend your warranty to complete cover by adding rm62 if you already have 3 years warranty but your order wil be reprocess, its like a new order. I know, i did mine sad.gif
Mr.Docter
post Feb 21 2010, 09:02 AM

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QUOTE(aku_ker @ Feb 21 2010, 07:57 AM)
You can extend your warranty to complete cover by adding rm62 if you already have 3 years warranty but your order wil be reprocess, its like a new order. I know, i did mine  sad.gif
*
so how old is you lappy age?
Michaelbyz23
post Feb 21 2010, 09:48 AM

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reprocesss?? die le now... need wait another full month... its crazy ahhh...
but i asked someone from dell xps studio. he said after he received his one from a retail shop, the salesman asked him to call dell within a week if wanna upgrade warranty.

btw, urs reprocess take how long? u only decided to upgrade after the status is at shipping isit? then they reprocess starting all over again from "work in progress"?
anfieldben
post Feb 21 2010, 11:28 AM

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Hey guys, how do i get added to the M15x users list? do i need to post up pics or something? i got invaded about 2 weeks ago biggrin.gif
ff8ong
post Feb 21 2010, 11:31 AM

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QUOTE(anfieldben @ Feb 21 2010, 11:28 AM)
Hey guys, how do i get added to the M15x users list? do i need to post up pics or something? i got invaded about 2 weeks ago  biggrin.gif
*
PM findingscreemo, or wait for him to realize this.. biggrin.gif
anfieldben
post Feb 21 2010, 12:56 PM

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ohh okay... oh btw do you guys get a warranty card for buying any of dell's warranties( or dell care premium to be more specific)? forgive me if this is a noob question to ask as this is the first time i've actually bought warranty for my laptop...
TSFindingScreemo
post Feb 21 2010, 01:00 PM

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QUOTE(anfieldben @ Feb 21 2010, 12:56 PM)
ohh okay... oh btw do you guys get a warranty card for buying any of dell's warranties( or dell care premium to be more specific)? forgive me if this is a noob question to ask as this is the first time i've actually bought warranty for my laptop...
*
IIRC, it's recorded with ur service tag. you can check it online in their database.


Added on February 21, 2010, 1:03 pm
QUOTE(anfieldben @ Feb 21 2010, 11:28 AM)
Hey guys, how do i get added to the M15x users list? do i need to post up pics or something? i got invaded about 2 weeks ago  biggrin.gif
*
okay man, noted smile.gif

This post has been edited by FindingScreemo: Feb 21 2010, 01:03 PM
anfieldben
post Feb 21 2010, 01:16 PM

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QUOTE(FindingScreemo @ Feb 21 2010, 04:00 PM)
IIRC, it's recorded with ur service tag. you can check it online in their database.


Added on February 21, 2010, 1:03 pm

okay man, noted smile.gif
*
okay, thanks for the info! icon_rolleyes.gif
TSFindingScreemo
post Feb 21 2010, 01:18 PM

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check it out, its in the list dy smile.gif
anfieldben
post Feb 21 2010, 01:21 PM

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QUOTE(FindingScreemo @ Feb 21 2010, 04:18 PM)
check it out, its in the list dy smile.gif
*
okay, cool! and thanks. Can someone teach me how to upload photos here so i can upload my unboxing moments? sweat.gif thanks in advance
TSFindingScreemo
post Feb 21 2010, 01:22 PM

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There's "add attachment" button for you to upload the files.

or you can do it like me, upload it to some image hosting site flickr, photobucket, and get the link and embed it here.

its up to you smile.gif
Mr.Docter
post Feb 21 2010, 01:29 PM

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QUOTE(anfieldben @ Feb 21 2010, 01:21 PM)
okay, cool! and thanks. Can someone teach me how to upload photos here so i can upload my unboxing moments?  sweat.gif thanks in advance
*
nice.. more collection of our pictures is better biggrin.gif
zerokid
post Feb 21 2010, 02:18 PM

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» Click to show Spoiler - click again to hide... «


who want to order this alienware t-shirt? brows.gif

RM25 per each have white, black color
for glow in the dark is RM28...ill open thread soon thumbup.gif
TSFindingScreemo
post Feb 21 2010, 02:21 PM

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QUOTE(zerokid @ Feb 21 2010, 02:18 PM)
» Click to show Spoiler - click again to hide... «


who want to order this alienware t-shirt?  brows.gif

RM25 per each have white, black color
for glow in the dark is RM28...ill open thread soon  thumbup.gif
*
self made? i think you found a place for really good business here! icon_rolleyes.gif
Mr.Docter
post Feb 21 2010, 02:25 PM

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QUOTE(zerokid @ Feb 21 2010, 02:18 PM)
» Click to show Spoiler - click again to hide... «


who want to order this alienware t-shirt?  brows.gif

RM25 per each have white, black color
for glow in the dark is RM28...ill open thread soon  thumbup.gif
*
full pictures pl0x!

interested laugh.gif
zerokid
post Feb 21 2010, 02:49 PM

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QUOTE(Mr.Docter @ Feb 21 2010, 02:25 PM)
full pictures pl0x!

interested laugh.gif
*
as requested
user posted image
user posted image

new color coming soon

This post has been edited by zerokid: Feb 21 2010, 02:50 PM
TSFindingScreemo
post Feb 21 2010, 02:50 PM

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what size is available? be prepared for a long order list!
anfieldben
post Feb 21 2010, 03:00 PM

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Okay, here are the photos of my first moments with my M15X!! smile.gif
Attached Image

Attached Image

Attached Image

Attached Image

Attached Image

Attached Image



Mr.Docter
post Feb 21 2010, 03:02 PM

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» Click to show Spoiler - click again to hide... «

how good is the quality of the shirt? looks like below average.

hope it due to low reso camera sweat.gif
zerokid
post Feb 21 2010, 03:04 PM

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QUOTE(FindingScreemo @ Feb 21 2010, 02:50 PM)
what size is available? be prepared for a long order list!
*
user posted image
all size available
TSFindingScreemo
post Feb 21 2010, 03:06 PM

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QUOTE(zerokid @ Feb 21 2010, 03:04 PM)
user posted image
all size available
*
Cool, update us on the thread then smile.gif
that'll be a more appropriate place to put the infos biggrin.gif
Eugene91
post Feb 21 2010, 03:06 PM

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Colour? got colar de ma? biggrin.gif biggrin.gif

Black?? biggrin.gif biggrin.gif
aku_ker
post Feb 21 2010, 04:04 PM

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QUOTE(Mr.Docter @ Feb 21 2010, 09:02 AM)
so how old is you lappy age?
*
Im talking about my Alienware M11x order

QUOTE(Michaelbyz23 @ Feb 21 2010, 09:48 AM)
reprocesss?? die le now... need wait another full month... its crazy ahhh...
but i asked someone from dell xps studio. he said after he received his one from a retail shop, the salesman asked him to call dell within a week if wanna upgrade warranty.

btw, urs reprocess take how long? u only decided to upgrade after the status is at shipping isit? then they reprocess starting all over again from "work in progress"?
*
no my status is still order received, Dell SA has inform me that every order is custom made so they cannot proceed with the old order. I also got a new order code. I thought that it will cost a bomb if you buy warranty seperately, can you can get clarification with your DELL SA?

This post has been edited by aku_ker: Feb 21 2010, 04:08 PM
Michaelbyz23
post Feb 21 2010, 04:24 PM

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ok thanks. seems like i reALLY hv to cancel my order and reorder again.

nice shirt. add me im interested
quest_5692
post Feb 21 2010, 04:37 PM

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interested to the shirt. can COD at once? haha
Mr.Docter
post Feb 21 2010, 04:37 PM

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QUOTE(Michaelbyz23 @ Feb 21 2010, 04:24 PM)
ok thanks. seems like i reALLY hv to cancel my order and reorder again.

nice shirt. add me im interested
*
already talked to your SA?
Michaelbyz23
post Feb 21 2010, 04:38 PM

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no one answered the phone today.. and he didnt even reply my email. so sien lo.. mayb april baru i get my laptop
Mr.Docter
post Feb 21 2010, 04:43 PM

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QUOTE(Michaelbyz23 @ Feb 21 2010, 04:38 PM)
no one answered the phone today.. and he didnt even reply my email. so sien lo.. mayb april baru i get my laptop
*
i think its better for you to talk with your SA first, before canceling your order.

this problem just need a little tweak in payment, since the data about warranty is just in database, not something physical.
Michaelbyz23
post Feb 21 2010, 04:54 PM

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yea, i think they can change it. i already email 3rd time and not receiving any reply.. DARN!

i just hope i can upgrade without the need to cancel my order. or the 1 year premier service also an international service, then i don wanna extend anymore.

how come until now dell status site still cannot access?

UNLESS, if they change the component of the laptop if i change my warranty.
tats y.. otherwise they can just change the database, tats all.
if not, maybe like i said, 3 years warranty comes with better components? who knows...

This post has been edited by Michaelbyz23: Feb 21 2010, 04:56 PM
zerokid
post Feb 21 2010, 05:11 PM

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ok guys thread already open

Alienware T-Shirt
http://forum.lowyat.net/topic/1332710

^^
0300078
post Feb 21 2010, 05:31 PM

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QUOTE(Michaelbyz23 @ Feb 21 2010, 04:38 PM)
no one answered the phone today.. and he didnt even reply my email. so sien lo.. mayb april baru i get my laptop
*
Today is Sunday.... sure no one answer u.
Didnt they put a notice at their site saying pls call on Weekdays.
Michaelbyz23
post Feb 21 2010, 05:32 PM

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yeap, i didnt call dell. i called my SA's personal number. it was just an attempt and no harm trying as i supposed smile.gif
Eugene91
post Feb 21 2010, 05:34 PM

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Today sunday ma.. Think la.. Its not a working day..........
Mr.Docter
post Feb 21 2010, 05:34 PM

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QUOTE(zerokid @ Feb 21 2010, 05:11 PM)
ok guys thread already open

Alienware T-Shirt
http://forum.lowyat.net/topic/1332710

^^
*
nice! rclxms.gif

no discount for Alienware's owner? brows.gif
Michaelbyz23
post Feb 21 2010, 05:36 PM

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hehe, discount discount for aw's owner. btw, he said got black shirt rite? but no real pics?

i wonder if he got sell those in dell us website onot. the ones with long sleeve.

Mr docter, can ur m17x battery be disabled or enabled in windows? or it has to be done through bios?

This post has been edited by Michaelbyz23: Feb 21 2010, 05:39 PM
Mr.Docter
post Feb 21 2010, 05:39 PM

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QUOTE(Michaelbyz23 @ Feb 21 2010, 05:36 PM)
i wonder if he got sell those in dell us website onot. the ones with long sleeve.
*
i think someone willing to bulk and buy from eBay long time ago, but already forgot who sweat.gif
Eugene91
post Feb 21 2010, 05:40 PM

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Those are Original one expensive lor tongue.gif

Maybe we can print our on haha
Mr.Docter
post Feb 21 2010, 05:40 PM

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QUOTE(Michaelbyz23 @ Feb 21 2010, 05:36 PM)
Mr docter, can ur m17x battery be disabled or enabled in windows? or it has to be done through bios?
*
what do you mean by disabling the battery? remove?
Michaelbyz23
post Feb 21 2010, 05:41 PM

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disable the battery usage without removing the whole battery out. erm, its like if u plugged in ur cable, u wanna remove ur battery so that ur battery will not be used rite? but can m17x disable the battery in the windows?
Mr.Docter
post Feb 21 2010, 05:44 PM

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QUOTE(Michaelbyz23 @ Feb 21 2010, 05:41 PM)
disable the battery usage without removing the whole battery out. erm, its like if u plugged in ur cable, u wanna remove ur battery so that ur battery will not be used rite? but can m17x disable the battery in the windows?
*
i do not noticed any switching off like from bios or window. and i never heard about that before actually.

if i do not want to use my battery, i will unplugged it and use DC only.
EvilDevil118
post Feb 21 2010, 06:03 PM

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QUOTE(Mr.Docter @ Feb 21 2010, 05:44 PM)
i do not noticed any switching off like from bios or window. and i never heard about that before actually.

if i do not want to use my battery, i will unplugged it and use DC only.
*
Certain Dell Laptops like those XPS and Studio series can disable battery charging in bios. Similiar to unplugging it physically but how effective this compared to removing the whole battery I have no idea. tongue.gif
Michaelbyz23
post Feb 21 2010, 06:07 PM

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Dell Care Premium [add RM 652.00 or RM 54/month-1]

can anyone explain to me what is this? lolz.. why is this more expensive than this:
3-year Premier Service with 3-year CompleteCover [add RM 473.00 or RM 39/month-1]
Accidents can happen. Upgrade to full cover and total peace of mind.
since 3 year means international warranty, what does dell care premium means.
EvilDevil118
post Feb 21 2010, 06:52 PM

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QUOTE(Michaelbyz23 @ Feb 21 2010, 06:07 PM)
Dell Care Premium [add RM 652.00 or RM 54/month-1]

can anyone explain to me what is this? lolz.. why is this more expensive than this:
3-year Premier Service with 3-year CompleteCover [add RM 473.00 or RM 39/month-1]
Accidents can happen. Upgrade to full cover and total peace of mind.
since 3 year means international warranty, what does dell care premium means.
*
Dell Care

From sum of the googles info, should be the same with a Dell On Call Extra Help Desk 13 Months ? Not really sure bout it. As far as I know My whole 3 Years dell care they basically sends a guy over checks the prob and replace wuteva is needed. tongue.gif
Didn't really get to use the whole warranty as most of my dell systems and lappies ran fine beside the projector had sum minor quirk on the power button thingy.
rclxms.gif
Michaelbyz23
post Feb 21 2010, 07:43 PM

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where are you staying? smile.gif
wow seems like their service at your place is awesome.
trogdor1oh1
post Feb 21 2010, 07:48 PM

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QUOTE(anfieldben @ Feb 21 2010, 04:00 PM)
Okay, here are the photos of my first moments with my M15X!!  smile.gif
Attached Image

Attached Image

Attached Image

Attached Image

Attached Image

Attached Image
*
drool.gif drool.gif drool.gif *orgasms*
ff8ong
post Feb 21 2010, 07:55 PM

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Call the phone order status,finally "In build" and EDD is on or before 3/3/2010 smile.gif
Michaelbyz23
post Feb 21 2010, 07:56 PM

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Estimate Delivery Date: 10-Mar-2010
tmr really have to call my sa and tell him to cancel the order before its too late.. >.<
or perhaps he can help me extend the warranty without the need to cancel the order.

This post has been edited by Michaelbyz23: Feb 21 2010, 08:00 PM
ff8ong
post Feb 21 2010, 08:01 PM

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Actually the online order status is back now..

If it reach before 3/3 or this week mean rclxms.gif "ordered 5 feb"

This post has been edited by ff8ong: Feb 21 2010, 08:03 PM
Michaelbyz23
post Feb 21 2010, 08:02 PM

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congratz smile.gif
u gonna get urs really really soon. hehe...
four_add
post Feb 21 2010, 08:08 PM

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my m11x EDD --> 9 March
gonna start looking for buyer of my current mini 311 tongue.gif
Eugene91
post Feb 21 2010, 08:10 PM

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NBR's "ChewieTobbacca's Alienware M11x User Review"

Owh! Im really poisoned.. huhu.. Time will tell drool.gif
Michaelbyz23
post Feb 21 2010, 08:15 PM

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QUOTE(four_add @ Feb 21 2010, 08:08 PM)
my m11x EDD --> 9 March
gonna start looking for buyer of my current mini 311 tongue.gif
*
when did u placed ur order? 10 feb ur order received?
four_add
post Feb 21 2010, 08:47 PM

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QUOTE(Michaelbyz23 @ Feb 21 2010, 08:15 PM)
when did u placed ur order? 10 feb ur order received?
*
order received on 11th Feb
work in progres on 18th Feb smile.gif
0300078
post Feb 21 2010, 09:09 PM

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Me estimate arrival date is
02-Mar-2010

Hope it comes earlier.....
Michaelbyz23
post Feb 21 2010, 09:12 PM

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ur alienware comes in how many years warranty?
TSFindingScreemo
post Feb 21 2010, 09:27 PM

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QUOTE(0300078 @ Feb 21 2010, 09:09 PM)
Me estimate arrival date is
02-Mar-2010

Hope it comes earlier.....
*
Most likely it will. Keep your fingers crossed smile.gif
Michaelbyz23
post Feb 21 2010, 09:40 PM

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it will come earlier by how many days approx?
what was ur experience mr screemo? smile.gif
and what about the other alienware users.
TSFindingScreemo
post Feb 21 2010, 09:44 PM

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My EDD was ONE MONTH away from the date i ordered. I got it 5 - 6 days earlier if i remembered correctly. smile.gif
cy-yang
post Feb 21 2010, 09:51 PM

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wow.. nice shirt there..
Discount.. hehe
Any others colour available?


Added on February 21, 2010, 9:52 pmwoohoo !!!
Ship from factory..

This post has been edited by cy-yang: Feb 21 2010, 09:52 PM
Mr.Docter
post Feb 21 2010, 09:53 PM

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QUOTE(Michaelbyz23 @ Feb 21 2010, 09:40 PM)
it will come earlier by how many days approx?
what was ur experience mr screemo? smile.gif
and what about the other alienware users.
*
my EDD mentioned that i will received about 3 - 4 weeks, but fortunately it just 10 days from the payment stage to reach my doorstep icon_idea.gif
stringfellow
post Feb 21 2010, 09:53 PM

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My previous order with Alienware, the m15x, never had any EDD, the order was updated in real-time. Meaning I get updates as the order passes the different phases, from production to shipping tracking. So I can't say how much faster it was because there was never an estimate to begin with.

The last order chronology was:-

» Click to show Spoiler - click again to hide... «


Tracking was later given the moment it was passed to DHL, again tracking in real-time. So you see, it's like having the Sales Agent right there next to me telling me every step of the way, in real-time. The efficiency of the Alienware Order Phase System (not Dell Order Status) helps towards that. This is Alienware UK based in Dublin, Ireland.
Michaelbyz23
post Feb 21 2010, 09:55 PM

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string, did u extend your warranty after you received your alienware? just asking smile.gif
lksing78
post Feb 21 2010, 09:55 PM

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I've ordered mine..last week..
(my desktop died on me cry.gif after finish benchmarking ...bammm kaput...lol )
still in processing ...lol
wow seeing the review make me want it fast...
do we get the nameplate or it's only available in other country?
TSFindingScreemo
post Feb 21 2010, 09:57 PM

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QUOTE(lksing78 @ Feb 21 2010, 09:55 PM)
I've ordered mine..last week..
(my desktop died on me cry.gif  after finish benchmarking ...bammm kaput...lol )
still in processing ...lol
wow seeing the review make me want it fast...
do we get the nameplate or it's only available in other country?
*
it has been said many times, many ways.
no, we won't be getting the nameplate customization. Perhaps i should put it at the first post sweat.gif
Michaelbyz23
post Feb 21 2010, 09:57 PM

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we get the nameplate but its default "m11x".
only usa orders can customize the nameplate. smile.gif
when is ur edd?
Mr.Docter
post Feb 21 2010, 09:57 PM

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QUOTE(lksing78 @ Feb 21 2010, 09:55 PM)
I've ordered mine..last week..
(my desktop died on me cry.gif  after finish benchmarking ...bammm kaput...lol )
still in processing ...lol
wow seeing the review make me want it fast...
do we get the nameplate or it's only available in other country?
*
its not available in Asia region unfortunately.
stringfellow
post Feb 21 2010, 09:57 PM

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QUOTE(Michaelbyz23 @ Feb 21 2010, 09:55 PM)
string, did u extend your warranty after you received your alienware? just asking smile.gif
*
No I didn't. It was a great risk taken on my part, seeing how the "broken hinge" problem was rampant at that time. Fast forward till now, still good as new. It is out of warranty now, and even out of production too, so it's "run at your own risk" already.

EDIT: My order changed to "Uplift" already, on the 20th. Meaning it is on its courier agent now, on its way here. Hopefully by tomorrow or Tuesday, or by the latest early Wednesday, coz I need to get it before I'm flying to Adelaide. Long stay there too so can benchmark and play all I want while I'm there in that dead town.

This post has been edited by stringfellow: Feb 21 2010, 09:59 PM
Mr.Docter
post Feb 21 2010, 09:58 PM

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QUOTE(FindingScreemo @ Feb 21 2010, 09:57 PM)
it has been said many times, many ways.
no, we won't be getting the nameplate customization. Perhaps i should put it at the first post sweat.gif
*
yea, under the topic of FAQ Regarding Dell Alienware Malaysia smile.gif
Michaelbyz23
post Feb 21 2010, 10:01 PM

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QUOTE(stringfellow @ Feb 21 2010, 09:57 PM)
No I didn't. It was a great risk taken on my part, seeing how the "broken hinge" problem was rampant at that time. Fast forward till now, still good as new. It is out of warranty now, and even out of production too, so it's "run at your own risk" already.

EDIT: My order changed to "Uplift" already, on the 20th. Meaning it is on its courier agent now, on its way here. Hopefully by tomorrow or Tuesday, or by the latest early Wednesday, coz I need to get it before I'm flying to Adelaide. Long stay there too so can benchmark and play all I want while I'm there in that dead town.
*
so meaning to say your old m15x was a great unit smile.gif very durable and long lasting.
i just wonder this new m11x from dellienware can be as durable as the old alienware laptops.
so, what do you think? do u suggest m11x buyers to extend their warranty or let it be one year? what about yours? isit one year warranty or 3 years for your m11x?
TSFindingScreemo
post Feb 21 2010, 10:03 PM

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QUOTE(Mr.Docter @ Feb 21 2010, 09:58 PM)
yea, under the topic of FAQ Regarding Dell Alienware Malaysia smile.gif
*
Yea man, doing it right away!
I need contributors biggrin.gif
stringfellow
post Feb 21 2010, 10:05 PM

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QUOTE(Michaelbyz23 @ Feb 21 2010, 10:01 PM)
so meaning to say your old m15x was a great unit smile.gif very durable and long lasting.
i just wonder this new m11x from dellienware can be as durable as the old alienware laptops.
so, what do you think? do u suggest m11x buyers to extend their warranty or let it be one year? what about yours? isit one year warranty or 3 years for your m11x?
*
Most definitely because of this:-

QUOTE
October 25th 2008 - Order moved to Phase 5!

Phase 5: (Production Phase 1 - Assembly) 
Your system is being hand-built by an Alienware Assembly Technician. Alienware takes great pride in building our systems, as our motto reflects, "build it as if it were your own." The assembly stage can take some time, as all the components and cabling in the system is carefully installed for greater upgrade flexibility and thermal airflows. Every Assembly Technician has been trained and qualified to Alienware standards. We pride ourselves on giving you a high performance computer system!


Especially the phrase "Alienware takes great pride in building our systems, as our motto reflects, "build it as if it were your own."" and "Every Assembly Technician has been trained and qualified to Alienware standards. We pride ourselves on giving you a high performance computer system". They proudly claimed it that way. Ever seen Dell say anything like that? hmm.gif

I'm sticking with one year on mine. My lifespan of holding on to a laptop is usually a year or less. Once it passes that period, it'll then either get passed to a family member as I upgrade to better things, or I continue using it without warranty. Doesn't faze me.

This post has been edited by stringfellow: Feb 21 2010, 10:06 PM
Mr.Docter
post Feb 21 2010, 10:06 PM

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QUOTE(FindingScreemo @ Feb 21 2010, 10:03 PM)
Yea man, doing it right away!
I need contributors biggrin.gif
*
1 - nameplate - not available in Asia Region.

2 - overclocking and its relation with warranty - warranty voided if item damaged due to overclocking.

3 - tips on how to get a discount - ask SA 1st.

4 - size of the Alienwares product in real life - M17x will cannot be use in typical 17" bag and M15x is recommended to use 17" bag.

5 - upgrading the hardwares - just available for HDD & RAM only. GPU, MOBO and CPU is not covered by Dell Malaysia.

hmm will post others later when recall biggrin.gif

EDIT : UPDATE.

This post has been edited by Mr.Docter: Feb 21 2010, 10:10 PM
TSFindingScreemo
post Feb 21 2010, 10:07 PM

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im not very sure bout the OC and the warranty issues bro. HAHA
ff8ong
post Feb 21 2010, 10:10 PM

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QUOTE(stringfellow @ Feb 21 2010, 09:57 PM)
No I didn't. It was a great risk taken on my part, seeing how the "broken hinge" problem was rampant at that time. Fast forward till now, still good as new. It is out of warranty now, and even out of production too, so it's "run at your own risk" already.

EDIT: My order changed to "Uplift" already, on the 20th. Meaning it is on its courier agent now, on its way here. Hopefully by tomorrow or Tuesday, or by the latest early Wednesday, coz I need to get it before I'm flying to Adelaide. Long stay there too so can benchmark and play all I want while I'm there in that dead town.
*
Remember to review it when it reach. icon_rolleyes.gif hope you get it before flying.
Michaelbyz23
post Feb 21 2010, 10:11 PM

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okay, your m15x still with you right? okay another question.
what do you think, just your opinion:

lets say:
if Dell said i have to cancel off my order and make a new order+pay the penalty (if there is any) just because i wanted to extend my warranty, what do you think they are up to? they wanted me to cancel this one and order a new one, could it be because they are assembling some better components for those who ordered 3 years warranty?
as for the one year units, they give components that have higher risk of having some issue after a year.
so what do you think?

unless if dell says, okay no problem, u just need to top up another rm 473 to extend your warranty. otherwise, they will give me a mindset telling me that they are giving better components for 3 year warranty.
Mr.Docter
post Feb 21 2010, 10:13 PM

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QUOTE(Michaelbyz23 @ Feb 21 2010, 10:11 PM)
okay, your m15x still with you right? okay another question.
what do you think, just your opinion:

lets say:
if Dell said i have to cancel off my order and make a new order+pay the penalty (if there is any) just because i wanted to extend my warranty, what do you think they are up to? they wanted me to cancel this one and order a new one, could it be because they are assembling some better components for those who ordered 3 years warranty?
as for the one year units, they give components that have higher risk of having some issue after a year.
so what do you think?

unless if dell says, okay no problem, u just need to top up another rm 473 to extend your warranty.  otherwise, they will give me a mindset telling me that they are giving better components for 3 year warranty.
*
how about if you ask Dell or Alienware located in place where you wanna go?
TSFindingScreemo
post Feb 21 2010, 10:14 PM

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QUOTE(Michaelbyz23 @ Feb 21 2010, 10:11 PM)
okay, your m15x still with you right? okay another question.
what do you think, just your opinion:

lets say:
if Dell said i have to cancel off my order and make a new order+pay the penalty (if there is any) just because i wanted to extend my warranty, what do you think they are up to? they wanted me to cancel this one and order a new one, could it be because they are assembling some better components for those who ordered 3 years warranty?
as for the one year units, they give components that have higher risk of having some issue after a year.
so what do you think?

unless if dell says, okay no problem, u just need to top up another rm 473 to extend your warranty.  otherwise, they will give me a mindset telling me that they are giving better components for 3 year warranty.
*
IMHO, i doubt that. lol
Michaelbyz23
post Feb 21 2010, 10:16 PM

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tmr first question gonna ask them is whether this 1 year warranty is an international warranty. if not, then second question would be can i extend my warranty without the need of canceling the order. if my sa says yes and i need to cancel, i will be questioning him why.
after all, my unit is not built yet. they surely can change the database.
then if still cannot, i will have to cancel and order a new one.
in the end, wait for another 1 month.


Added on February 21, 2010, 10:17 pm
QUOTE(FindingScreemo @ Feb 21 2010, 10:14 PM)
IMHO, i doubt that. lol
*
hehe.. sorry sorry sweat.gif
just my own opinion biggrin.gif not from any source or any site.. haha.. no worries.


This post has been edited by Michaelbyz23: Feb 21 2010, 10:17 PM

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