QUOTE(davidlow7 @ Feb 26 2009, 05:55 PM)
I've got my EON CC approved beginning of this month but till today I've not received it yet.
I called up the CS and was informed they had sent via PosLaju to my office on 5th Feb but till today not receive.
Check with my company mailroom, no such post came.
I was mad and I asked the CS what they gonna do, they then suggested to send to my home. I told them I am not at home and I am in the office all the time.
I then asked the CS would the postman call me when he is here to deliver me the item? CS said they won't call but they knock your office door.
I told them this is ridiculous, the address has already shown TOWERS(building)... how he wanna knock the door? For sure the delivery will fail.
I then ask them what they intend to do now. They said send it to branch but I said I don't have time to go branch, is there any other solution? Sadly they just ask me to wait for the card to be returned back to them.
It is already 3 weeks and the card is still not returned back to EON. I'm not sure has someone taken the card for fraud or other.
i've record breaking waiting time from eon bank for the card around 2 months from the date i receive the approval letter. That was when visa changed it's logo few years back. Their reason is " out of visa card stock, need to wait for the new visa arriving their center "

i suggest if you can ask them to send it to Eon bank pavilion branch, open 7 days week, as i assume your working time is same with bank, on weekend both bank and you are on leave. Alternately, you may collect it at pos laju as they do operate on sunday if i remember it correctly.