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 Official TM UniFi High Speed Broadband Thread V43, READ 1ST PAGE FOR RELEVANT WIFI INFO!

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tzxsean
post Oct 30 2025, 07:40 PM

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May I know what is this unifi mobile plan about and for?
3nf0rc3r
post Oct 30 2025, 08:10 PM

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QUOTE(tzxsean @ Oct 30 2025, 07:40 PM)
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May I know what is this unifi mobile plan about and for?
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I scroll up the SMS I received about the modification order successfully processed after looking at your screenshot...... I also received SMS about Unifi Mobile profile is successfully updated twice. WTF. I don't have Unifi Mobile number.
bugipunch
post Oct 30 2025, 08:38 PM

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QUOTE(QuinntheQueen @ Oct 30 2025, 04:35 PM)
cancelling Unifi is such a hassle! the connection at my place was so bad that I decided to switch to another provider. had to go to the store just to request for cancellation. Even after I told them I wanted to terminate, they still asked for reasons and proof. I ended up saying I was leaving the country and they wanted to see my flight details! isn’t that a bit too intrusive? feels like it goes against pdpa?
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Which branch? I terminate my unifi they did not ask for proof also they just say 1 month and wait for termination call.
countingcrows
post Oct 30 2025, 09:04 PM

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QUOTE(3nf0rc3r @ Oct 30 2025, 02:07 PM)
Speechless.... I specifically told the unifi agent to arrange for weekend, the fellow said technical team will call me to make arrangement. Now I just received an sms and they set an appointment on Monday without consulting me.🤦🏻‍♂️

You guys who got SWU 5.0, got see the application form mentioned  Disney+ Hotstar Basic 12 Months (Unifi),Promo Discount
RM69 (Perpetual) - 24 Months

Why is there mentioned of RM69 and 24 months?

user posted image
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The installer will call before he comes. Tell him tak payah datang sb TM said can be done without anyone coming to the home.
He will happily say ok. Later just on/off BTU...

That's what happened to me.
tzxsean
post Oct 30 2025, 09:09 PM

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Getting confused by the promo discount RM69 thing
tzxsean
post Oct 30 2025, 09:15 PM

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QUOTE(3nf0rc3r @ Oct 30 2025, 08:10 PM)
I scroll up the SMS I received about the modification order successfully processed after looking at your screenshot...... I also received SMS about Unifi Mobile profile is successfully updated twice. WTF. I don't have Unifi Mobile number.
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i think unifi mobile is just migration to new unifi account under unifi universe
jusbella
post Oct 30 2025, 10:25 PM

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QUOTE(tzxsean @ Oct 30 2025, 09:09 PM)
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Getting confused by the promo discount RM69 thing
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Original price rm159-rm69 = RM90.
countingcrows
post Oct 30 2025, 10:49 PM

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QUOTE(tzxsean @ Oct 30 2025, 09:09 PM)
user posted image

Where you get this info?
Rhetoric
post Oct 31 2025, 12:03 AM

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is Twitch fine for you guys right now?
coolguy_0925
post Oct 31 2025, 12:08 AM

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QUOTE(Rhetoric @ Oct 31 2025, 12:03 AM)
is Twitch fine for you guys right now?
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Tried just for you

Butterly smooth @ 1080p60
kwss
post Oct 31 2025, 12:12 AM

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QUOTE(Rhetoric @ Oct 31 2025, 12:03 AM)
is Twitch fine for you guys right now?
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Smooth
X-Amz-Cf-Pop: SIN3-P1
Rhetoric
post Oct 31 2025, 12:12 AM

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QUOTE(coolguy_0925 @ Oct 31 2025, 12:08 AM)
Tried just for you

Butterly smooth @ 1080p60
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Seems fine now it was bit lagging before. maybe my end.
RallyNight
post Oct 31 2025, 12:26 AM

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QUOTE(sledgy04 @ Oct 30 2025, 08:02 PM)
Yup me too...so difficult to change unifi to celcom.....they delay ...no answer....need to go to their store... A lot of question....then cannot terminate right away....!!!they need 1 month to terminate!!! So need to pay 1 more bil ( current paid bill will finish in next 2 days)..the worse broadband experience ever.
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Use mcmc, make them clear you did request terminate instant but they delayed, i did this on P1 and they doing shit keep dragging like cant this and that, then report mcmc, i endup no need to pay that last month, you need to make mcmc report forthis or they do this bs.

This post has been edited by RallyNight: Oct 31 2025, 12:27 AM
mesf
post Oct 31 2025, 08:59 AM

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anyone else having slow speeds this morning? 500 down to only 100
jusbella
post Oct 31 2025, 10:00 AM

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QUOTE(mesf @ Oct 31 2025, 08:59 AM)
anyone else having slow speeds this morning? 500 down to only 100
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100? Have u checked Lan cable negotiate to 10/100/1000?

Rebooted modem router?
mesf
post Oct 31 2025, 10:16 AM

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QUOTE(jusbella @ Oct 31 2025, 10:00 AM)
100? Have u checked Lan cable negotiate to 10/100/1000?

Rebooted modem router?
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restarted router but still the same. tested speed at work also getting 100 even though it should be 500(on LAN). might be an isolated issue to where i am

This post has been edited by mesf: Oct 31 2025, 10:16 AM
xproc
post Oct 31 2025, 10:27 AM

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im back again... the skyworth router really is shitty router... i will ask my coll to report unifi and ask them give the dlink router....
cyberic
post Oct 31 2025, 10:34 AM

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QUOTE(xproc @ Oct 31 2025, 10:27 AM)
im back again... the skyworth router really is shitty router... i will ask my coll to report unifi and ask them give the dlink router....
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You using it as router+wifi not bridge? If yes. better but better ones like Asus or others.

As for bridge mode, no issue for me.
kwss
post Oct 31 2025, 10:46 AM

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QUOTE(xproc @ Oct 31 2025, 10:27 AM)
im back again... the skyworth router really is shitty router... i will ask my coll to report unifi and ask them give the dlink router....
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Yo welcome back. What happen? Sudah rosak?

QUOTE(cyberic @ Oct 31 2025, 10:34 AM)
You using it as router+wifi not bridge? If yes. better but better ones like Asus or others.

As for bridge mode, no issue for me.
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He got the D-Link connected to Cisco Meraki MX67.
Skyworth connected to Unifi Express 7.
jusbella
post Oct 31 2025, 10:56 AM

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QUOTE(mesf @ Oct 31 2025, 10:16 AM)
restarted router but still the same. tested speed at work also getting 100 even though it should be 500(on LAN). might be an isolated issue to where i am
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Possible try login router to confirm what wan and Lan port negotiate speed at?

If confirm wan and Lan port all negotiate at 1000 then it's TM side issue already.
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