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 Official TM UniFi High Speed Broadband Thread V43, READ 1ST PAGE FOR RELEVANT WIFI INFO!

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cyberic
post Apr 23 2025, 11:07 AM

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QUOTE(gastacopz @ Apr 23 2025, 06:56 AM)
why me haven't got free upgrade...sad liao...also my plan name still 300mbps swu 3.0 even though upgraded to 500mbps
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I sent email to support and request to change it. Unifi giving free upgrade to 800 randomly??
cyberic
post Apr 23 2025, 12:11 PM

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QUOTE(gastacopz @ Apr 23 2025, 11:31 AM)
huh??can request?so dapat ke?

based on earlier posts, few people dapated
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I was referring to plan name that still remain at 300 after the 2023 free upgrade to 500, can ask support to change it. For the free upgrade to 800, I'm hope I will get it too.
cyberic
post Apr 24 2025, 04:56 PM

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QUOTE(PJng @ Apr 24 2025, 04:51 PM)
How to download annual bil for tax? I cannot found on app
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Home > MyUnifi Experience > tap on Bill insights
cyberic
post Apr 25 2025, 12:47 AM

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QUOTE(XeactorZ @ Apr 24 2025, 10:13 PM)
how about website? cannot view annual bill?
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You can find it here:

user posted image
cyberic
post Jun 4 2025, 10:37 AM

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QUOTE(ahlong @ Jun 4 2025, 10:18 AM)
i think this problem since.. dont remember.. mine set to 1488.. 1490 error 1489 error 1488 no error.
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I thought Mikrotik always use 1480? Haven't try 1488
cyberic
post Jun 20 2025, 09:38 AM

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QUOTE(PJng @ Jun 19 2025, 10:44 PM)
Even got cheap 1gbps i also don want, will get stuck 940mbps as home non of device is 2.5gbps, no plan to upgrade
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500Mbps upload is nice to have even you don't utilise the 1Gbps download speed.
cyberic
post Jul 4 2025, 08:52 PM

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QUOTE(idoloveyou @ Jul 4 2025, 07:46 PM)
user posted image

sifu2 what about this ancient btu, during swu3.0 request the technician to change it as well but got rejected.

quite stable for current plan 500mbps, any downside?
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Mine casing very yellowish. They didn't change it as well during swu 3.
cyberic
post Aug 7 2025, 08:59 PM

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QUOTE(xproc @ Aug 7 2025, 08:31 PM)
sadly i dont have 2.5g adpater or phone with wifi 7

and iphone 16 pm is 160 mhz only maybe i can test it with my boss phone
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You could get those usb c ethernet adapter.
cyberic
post Aug 20 2025, 07:38 AM

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My ticket not assigned yet. Hopefully don't need to wait too long.
cyberic
post Aug 28 2025, 10:48 AM

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SWU 1Gbps subcriber, do you get ONU/ONR replacement?
cyberic
post Aug 29 2025, 08:55 PM

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QUOTE(GamersFamilia @ Aug 29 2025, 08:27 PM)
Thinking upgrading my internet speed from 500mbps to 1gbps, any offers from TM?
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RM159, 2 years contract then speed drop to 500Mbps. Free 6 months bill and Disney hotstar.
cyberic
post Aug 30 2025, 10:43 AM

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QUOTE(Mr Leo @ Aug 30 2025, 12:07 AM)
No o, TM told me that email also serve as 30days notice for termination service. I also shocked, no call and can suspended customer like that. I submitted 30th July and today is 29th Aug, exactly 30days
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TM did stated it might proceed if user didn't answer call. There is risk. I submitted on 14 Aug, only received the call on 29 Aug. Some is faster and some is slow.
cyberic
post Aug 30 2025, 12:00 PM

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Ends of the day, they still want your money. Won't let us go easily.
cyberic
post Aug 30 2025, 06:37 PM

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QUOTE(BenYeeHua @ Aug 30 2025, 02:15 PM)
Last time I terminate my acc by going to TM point, u guess what?
It still going on for 2 months, and charged me extra RM 10 for their fault, which don't cut off within 30 days. sweat.gif

I already confirm nothing else should be done(including receive sms/call) from that TM point(mitc), yet still kena lol. laugh.gif
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So far there is nothing for LOS issues, the signal stay the same during raining, guess Seremban just upgrade the fiber then. tongue.gif
Only left is the old CloudFlare issues la, SG bad and KUL random bad after 8 PM.
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Each silo didn't communicate internally 😆

I also have bit of concern with my fiber line due to last broken fiber issue. Hopefully ok for 1 Gb later. Also hope the CloudFlare issue with resolve soon.
cyberic
post Aug 30 2025, 06:37 PM

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-Double post-

This post has been edited by cyberic: Aug 30 2025, 06:39 PM
cyberic
post Aug 30 2025, 06:40 PM

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QUOTE(QuantumEdge @ Aug 30 2025, 05:34 PM)
Because of the horrible routing, I considered taking Allo as my backup fibre plan while I serve Unifi's contract for another 18 months.
My area is covered by both Allo and Unifi's infra, after checking with Allo's CS they told me it is impossible for customer to have both Unifi and Allo service in the same premise despite they are on different infra.
Anyone encountered things like this before?
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Can consider 5G as backup
cyberic
post Sep 1 2025, 04:30 PM

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QUOTE(soonwai @ Sep 1 2025, 04:20 PM)
Have been neglecting my Unifi for some time.

Any good upgrades for 1Gbps+STD20+Ultimate Legacy RM159? (maintain 1Gbps, 2Gbps also can but not necessary)

Been so long on this plan, feel like I may be missing out. Already 4+ yrs out of contract.
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SWU only give 2 years 1 Gb speed bump then back to 500Mb. Free 6 months and 6 months Disney hotstar.

Yours have special price for your current plan right?
cyberic
post Sep 3 2025, 10:42 AM

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QUOTE(QuantumEdge @ Sep 2 2025, 09:20 PM)
Name something that is unreliable and doesnt work in the night doh.gif
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I hope TM/Unifi is aware and fix it eventually
cyberic
post Sep 8 2025, 04:54 PM

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QUOTE(annoymous1234 @ Sep 8 2025, 04:41 PM)
I requested to terminate the 39 postpaid plan after 1 month applying SWU. Today TM called and give me free 6 month postpaid bill till next year March, then it will auto terminate. Kinda generous biggrin.gif
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I opt not to apply at TM point because most ask us to take the mobile plan that we don't need. Request terminate online is much easier. Only downside is waiting for call,
cyberic
post Sep 9 2025, 02:35 PM

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QUOTE(fkinmeng @ Sep 9 2025, 09:58 AM)
after 24 months drop back to 500mbps?
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Correct

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