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 Official TM UniFi High Speed Broadband Thread V43, READ 1ST PAGE FOR RELEVANT WIFI INFO!

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coolguy_0925
post May 2 2025, 04:17 PM

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QUOTE(fruitie @ May 2 2025, 12:09 PM)
As mentioned earlier in the previous thread, I wanted to switch to Astro Fiber (500Mbps for RM 90) but was counter-offered by UniFi.

Currently paying RM 129 for 500Mbps+Ultimate+Free 600 minutes.

Counter-offer:
RM 90 for 500Mbps with a 2-year contract, and the price is perpetual, so after two years, it will be the same RM 90. It will still maintain free 600 minutes, but no more UniFi TV. It also comes with a one-year free Disney Hotstar+. Free router upgrade as well.

Already accepted the offer to stay with UniFi.
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I tot earlier they called still incl unifi tv but now removed huh

How about the free 6 months bill that your sis asked
coolguy_0925
post May 2 2025, 04:26 PM

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QUOTE(fruitie @ May 2 2025, 04:20 PM)
Yeah, it was a mistake. My sister misheard the UniFi TV part. I spoke to them to understand further when they called back.
No free 6 months unless it is RM 139 after 6 months. So no thanks.
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ok

so the nett price is comparable to RM119 free 6 months

anyway good price for 500M now so no need hassle to switch

case close :grin:
coolguy_0925
post May 9 2025, 10:40 PM

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QUOTE(soonwai @ May 9 2025, 08:49 PM)
So strange, I thought they'd have automated the process by now. Astro, for example, is so much more consistent.

Anyway today is 6 days past due, still ok.
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Just wondering why you wanna hold paying

I don't think you have financial issue

More like wanna experiment?

FYI only, if suspended you have to pay RM10 reconnect fee, will show up in coming bill
coolguy_0925
post May 13 2025, 08:31 PM

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QUOTE(soonwai @ May 12 2025, 02:54 PM)
Ya, just curious. 2-3 yrs ago, I tried, got varying results.

1. Paid on due date, account suspended later the same day. Reconnection fee not charged.
2. Longest is over 3 months before suspended. Reconnection fee also not charged.
3. More recently this year, neighbour's got suspended 3-4 days after due date. Dunno if got reconnection fee.

Anyway today is 9 days past due, still OK.

Astro, on the other hand, is very consistent. Suspend 1 day after due date and RM20 reconnection fee. sweat.gif
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My experience:-

Last time streamyx time, even paying one month later also no issue. Was thinking it was because they charge advance why I need to prepay. grin.gif

Then came unifi time I tried once, after less than a week due (exact day forgotten) got disconnected and next month RM10 charged. Filed a report and got that RM10 waived.

Recently always paid on due date itself, no issue so far.
coolguy_0925
post Jun 11 2025, 09:03 PM

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QUOTE(ycs @ Jun 11 2025, 07:41 PM)
maxis fiber in front my house

my SWU3.0 until Dec  sweat.gif
user posted image
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wow got quality one

anti-rodent no need worry line putus kena chew
coolguy_0925
post Jun 12 2025, 03:48 PM

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QUOTE(hsbb @ Jun 12 2025, 09:58 AM)
🤭🤭 🤮🤮 .. anti-rodent cable is common,, I saw with TM logo for long time.
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QUOTE(dannychen @ Jun 12 2025, 12:08 PM)
was there since two years ago.

source
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Yeah I read about it when TM rolled out this long ago

Unfortunately those old area which was covered before the roll out like my area I believe those cables are not anti-rodent

Fortunately, touch wood to date my house no case wayar putus kena baham grin.gif
coolguy_0925
post Jun 19 2025, 08:45 PM

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QUOTE(yenchenje @ Jun 19 2025, 08:56 AM)
As kwss put it, at most you will have 1-5ms extra ping to servers.

I’ve been on 30Mbps CGNAT, and currently I’m on 2Gbps. My ping on Valorant to Riot SG’s AWS servers back during 30Mbps is around 14-16ms, now on 2Gbps, it’s around 10-13. I’m based in Johor just fyi. But even that is inconsistent as it’s depending on the end point, some servers was good some servers was bad.

But that doesn’t really matter with CGNAT, you think TM hasn’t done any optimization to their connection to serve end users? End users would be mad as hell if they’re deploying CGNAT without proper routing internally as the lower tier subscribers all be experiencing degraded connectivity and experience. And generally a normal user won’t be able to tell any difference if they’re under CGNAT or dynamic.

Personally the only issue I’ve found with CGNAT is more susceptible to CAPTCHA as some others users sharing the same public IP might have been abusing the IP, hence making other users face more CAPTCHA. Other than that, it’s basically the same experience as the higher tier plans from TM.
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Good sharing!

Rather than someone who kept fearmongering others without fact or with BS like my friend, my uncle, my aunty or my ex-colleague hearsay
coolguy_0925
post Jun 26 2025, 10:20 PM

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QUOTE(fruitie @ Jun 26 2025, 11:32 AM)
We didn't want the router but she said please take it because ours is too old in the system. laugh.gif
So, my sister agreed. sweat.gif
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My case was Free Speed Upgrade from 300 to 500M, not even SWU

After so long never change my profile so I complaint

At last said must change router because same reason lah their record showed I am still on RG5 but I said I don't want you don't need to come just change my profile will do

She replied: Cannot, MUST take sweat.gif

I said okay lor if FOC + no contract extension I just keep as backup lah

So 2 person came in a van just to pass me the router and speedtest, and case closed
coolguy_0925
post Jul 2 2025, 05:11 PM

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QUOTE(fruitie @ Jul 2 2025, 05:00 PM)
When we did ours in April, the day we got the transfer ID from Astro in the afternoon, that evening itself my sister got a call from TM. That marks the birth of SWU 5.0. laugh.gif
But yes, I also feel with the transfer ID should be quicker as it shows them that you are really moving out.
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Right

Because you already have a transfer ID + you are out of contract and ball is sitting at their court

And that time this 'hidden' package still not yet 'explode' in this forum, not many in queue yet

Unlike cases of threaten to terminate while still in contract they have no urgency to respond
coolguy_0925
post Jul 3 2025, 09:28 PM

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QUOTE(TongCN @ Jul 3 2025, 03:54 PM)
Now only 9th out of 24th SWU 4.0 - 300mbps @ RM119 [technically RM89 or RM94.6 with SST]
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Yes that's why there is no problem at all for TM to counter Astro RM90 500Mbps offer

Just spread the 6 months of free bills across, walla!
coolguy_0925
post Jul 11 2025, 05:45 PM

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QUOTE(cHiLdHo0drEaMz @ Jul 11 2025, 05:23 PM)
Last year FSU users can request for change of equipment ?
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If only your device given earlier is out of date (eg. WIFI 5)
coolguy_0925
post Aug 6 2025, 10:57 PM

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lol

grin.gif

sometimes reading this thread really made my day
coolguy_0925
post Aug 7 2025, 10:25 PM

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QUOTE(The.Lucas.DaY @ Aug 7 2025, 10:11 PM)
Is Reddit loading slow snail loading at night recently? Video hardly playable  confused.gif
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Reddit no prob here as of this moment

But last few days, on and off Youtube and LYN forum will keep buffering or keep loading
coolguy_0925
post Aug 27 2025, 08:52 PM

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QUOTE(totally_skint @ Aug 27 2025, 02:25 PM)
We all know that as more subscribers move from private IP speed to previously public IP speeds that the high speeds will eventually get private IP as well.
I only hope that those that have gotten public IPs with their upgrades (eg. 100Mbps > 500Mbps) will get to to keep their public IPs.
I now have 500Mbps (SWU 5.0) with public IP and I hope it stays that way.
Previously I had 100Mbps with private IP.
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When the transition from 100M to 500M did you have to request to get public ip or it changed automatically after the speed upgrade?

QUOTE(pennzoil @ Aug 27 2025, 05:45 PM)
This morning my internet still like shit, so i prepare to file a complaint to Unifi.
Later I found that my account was suspended  bangwall.gif

Problem was my account no due payment.
After complaint and finally get back online at 5pm just now

And getting public ip now

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eh suspended without any reason? rclxub.gif
coolguy_0925
post Aug 27 2025, 09:20 PM

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QUOTE(PJng @ Aug 27 2025, 09:15 PM)
me before apply SWU 5.0 i check is private IP
after install/upgrade i check auto public IP
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Good that it is auto

I am 500M and still public ip as of now (someone's favourite 175.xxx.xxx.xxx)

Since you came from private to public, did you feel any improvement? (since someone kept preaching public ip is batter and low ping)

grin.gif
coolguy_0925
post Aug 28 2025, 04:41 PM

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QUOTE(BenYeeHua @ Aug 28 2025, 10:20 AM)

What, me? laugh.gif

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Not you

If you know, you know biggrin.gif
coolguy_0925
post Aug 29 2025, 11:40 PM

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QUOTE(PJng @ Aug 29 2025, 09:53 PM)
Until now who say price got different with what IP type?
Misleading other ppl
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because it is batter to fearmonger others and be ignorant grin.gif

seriously more like having difficulty understanding & conveying in proper English or simply ignoring the fact and living in own world
coolguy_0925
post Sep 8 2025, 09:30 PM

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QUOTE(fruitie @ Sep 8 2025, 01:54 PM)
Wow, such audacity to say living room is a bad location. It is up to individual usage OK? Mine is also in the living hall as I spend more time in my living hall, though I also have a room for workstation. Also, I don't like LAN cable to make everything look messy and just doesn't fit my house aesthetic and design.
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Yeah mine is also right in the centre of living room

So?

Everything is bad & crappy except his setup and router is the best... if not batter

This post has been edited by coolguy_0925: Sep 8 2025, 09:30 PM
coolguy_0925
post Sep 8 2025, 09:45 PM

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QUOTE(fruitie @ Sep 8 2025, 09:36 PM)
You forgot about public IP? laugh.gif
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You can't wake someone up if someone is pretend sleeping

Still preaching this until today even many had proven with personal experience private ip is fine

Don't want to be fed of anymore false info I just manually skip reading his reply
coolguy_0925
post Sep 10 2025, 12:10 AM

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QUOTE(Chiggah @ Sep 9 2025, 11:59 PM)
You can easily apply for public IP if you show some proof to TM. I’ve done it telling them I need it for cctv
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just for my knowledge

may I know what is your speed & did they ask you to provide proof of cctv or visit your house to look at it

thanks

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