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 Official TM UniFi High Speed Broadband Thread V43, READ 1ST PAGE FOR RELEVANT WIFI INFO!

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cyberic
post Oct 31 2025, 11:23 AM

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QUOTE(kwss @ Oct 31 2025, 10:46 AM)
He got the D-Link connected to Cisco Meraki MX67.
Skyworth connected to Unifi Express 7.
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If I remember correctly, we have the same model sk-g7220. I wonder what is the issue.
tzxsean
post Oct 31 2025, 11:49 AM

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QUOTE(countingcrows @ Oct 30 2025, 10:49 PM)
Where you get this info?
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Unifi universe website or app
3nf0rc3r
post Oct 31 2025, 12:48 PM

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Just got the installation done, Skyworth GN630V, I reinstalled back my old setup ONU-Alcatel -> Mikrotik -> TP-link C1200(bridge mode/wifi transmitter).

It no longer work despite the techncian showing me the unifi user and pass still the same.

Mikrotik was set by my brother last time, the unifi login user and pass is here. The TP-link works as a wireless AP only.

This post has been edited by 3nf0rc3r: Oct 31 2025, 12:49 PM
cyberic
post Oct 31 2025, 01:07 PM

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QUOTE(3nf0rc3r @ Oct 31 2025, 12:48 PM)
Just got the installation done, Skyworth GN630V, I reinstalled back my old setup ONU-Alcatel -> Mikrotik -> TP-link C1200(bridge mode/wifi transmitter).

It no longer work despite the techncian showing me the unifi user and pass still the same.

Mikrotik was set by my brother last time, the unifi login user and pass is here. The TP-link works as a wireless AP only.
*
which 1 not working? If Skyworth + Mikrotik. Maybe check that LAN cable is connected to LAN 1 instead of WAN (on skyworth)

This post has been edited by cyberic: Oct 31 2025, 01:08 PM
3nf0rc3r
post Oct 31 2025, 01:19 PM

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QUOTE(cyberic @ Oct 31 2025, 01:07 PM)
which 1 not working? If Skyworth + Mikrotik. Maybe check that LAN cable is connected to LAN 1 instead of WAN (on skyworth)
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I plugged the wrong port for Alcatel ONU. Plugged to LAN 1 working fine. So now I dare to try set Skyworth to bridge mode cause I want Mikrotik to continue as my modem/dialer.

Thanks.
LuckyLim
post Oct 31 2025, 02:03 PM

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QUOTE(cklove96 @ Oct 30 2025, 02:35 AM)
1) Just key in the bank account in case that's any refund? YES
2) and AM should be better then PM i guess? doesnt matter you picked AM they will call you on PM also.
3) also which reason to choose for the below ya? im interested in/have been offered a better deal by another service provider
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Thank you smile.gif


==================================================
Wondering anyone would know if which unifi router they provide will be better?
which modal of dlink or tp link ? (wifi 6 or wfi 7)?

This post has been edited by LuckyLim: Oct 31 2025, 02:07 PM
3nf0rc3r
post Oct 31 2025, 02:08 PM

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After set Skyworth to bridge mode, somehow VOIP error. But all the VOIP settings still there and enabled. So I cannot make or receive calls. Internet no issue.
jusbella
post Oct 31 2025, 02:35 PM

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QUOTE(3nf0rc3r @ Oct 31 2025, 02:08 PM)
After set Skyworth to bridge mode, somehow VOIP error. But all the VOIP settings still there and enabled. So I cannot make or receive calls. Internet no issue.
*
Call TM to request separate VOIP ATA if you need voip service.
mesf
post Oct 31 2025, 03:17 PM

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user posted image lmao wtf unifi 78% packet loss
kwss
post Oct 31 2025, 03:29 PM

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user posted image
Mine okay.
mesf
post Oct 31 2025, 04:17 PM

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QUOTE(kwss @ Oct 31 2025, 03:29 PM)
user posted image
Mine okay.
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gg might only be an issue in sabah
YoungMan
post Oct 31 2025, 04:45 PM

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QUOTE(QuinntheQueen @ Oct 30 2025, 04:35 PM)
cancelling Unifi is such a hassle! the connection at my place was so bad that I decided to switch to another provider. had to go to the store just to request for cancellation. Even after I told them I wanted to terminate, they still asked for reasons and proof. I ended up saying I was leaving the country and they wanted to see my flight details! isn’t that a bit too intrusive? feels like it goes against pdpa?
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If you decided to switch to other fibre provider riding on Unifi infra, please do not terminate. Use the proper transfer method. If out of contract and you decided to terminate, they should not ask you for those details. You can report to MCMC.

QUOTE(sledgy04 @ Oct 30 2025, 07:02 PM)
Yup me too...so difficult to change unifi to celcom.....they delay ...no answer....need to go to their store... A lot of question....then cannot terminate right away....!!!they need 1 month to terminate!!! So need to pay 1 more bil ( current paid bill will finish in next 2 days)..the worse broadband experience ever.
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Change Unifi to Celcom fibre, do you go through the transfer process?
Register Celcom fibre, get transfer ID.
ZeneticX
post Oct 31 2025, 05:05 PM

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Want to check for those who received offer call after submitted termination.... what's the number they're calling from? Just wanted to make sure I didn't block the number as I've been blocking a lot of unknown calls

This post has been edited by ZeneticX: Oct 31 2025, 05:06 PM
countingcrows
post Oct 31 2025, 06:26 PM

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QUOTE(tzxsean @ Oct 31 2025, 11:49 AM)
Unifi universe website or app
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Hmm. Mine doesn't show such info.

cklove96
post Oct 31 2025, 06:46 PM

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QUOTE(countingcrows @ Oct 31 2025, 07:26 PM)
Hmm. Mine doesn't show such info.
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this app

user posted image

QUOTE(ZeneticX @ Oct 31 2025, 06:05 PM)
Want to check for those who received offer call after submitted termination.... what's the number they're calling from? Just wanted to make sure I didn't block the number as I've been blocking a lot of unknown calls
*
03-2021 7930

This post has been edited by cklove96: Oct 31 2025, 06:48 PM
3nf0rc3r
post Oct 31 2025, 07:10 PM

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QUOTE(mesf @ Oct 31 2025, 04:17 PM)
gg might only be an issue in sabah
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Sabah ok. Just upgraded to SWU 500mbps this morning.


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3nf0rc3r
post Oct 31 2025, 07:21 PM

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QUOTE(trinity3 @ Oct 29 2025, 11:35 AM)
just to share.

Terminate request via tel call. Got a case number. 2 weeks no one called, so I called them to ask status. Termination team called me same Fri afternoon with offer to stay. Agreed to offer.

By Tue, line changed from 300 to 100mbps, 6mth free, with Disney for 79 + tax with new 2y contract.

Yet to receive sms for Disney, tho.

If I didn't get the offer, I'd move to 5G BB.

Will see in 2 yrs time, hopefully prices of 5G modem/router drop more by then.
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Received SMS asking me to find login details from Unifi Universe app > streaming apps. I go there all the options is to sign up for Paid Disney Hotstar.... I don't see anything free.



This post has been edited by 3nf0rc3r: Oct 31 2025, 10:00 PM
PJng
post Oct 31 2025, 07:27 PM

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QUOTE(3nf0rc3r @ Oct 31 2025, 07:21 PM)
Received SMS asking me to find login details from Unifi Universe app > streaming apps. I go there all the options is to sign up for Paid Disney Hotstar.... I don't see anything free.

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Why need show all ur personal detail online?
countingcrows
post Oct 31 2025, 07:54 PM

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QUOTE(cklove96 @ Oct 31 2025, 06:46 PM)
this app

user posted image
03-2021 7930
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I got the app. Login with my Unifi email, get the code.
Then View My Services, need to Link Account again?

PJng
post Oct 31 2025, 09:02 PM

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QUOTE(countingcrows @ Oct 31 2025, 07:54 PM)
I got the app. Login with my Unifi email, get the code.
Then View My Services, need to Link Account again?
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Old acc can? I got try but nothing is show, as my acc is before that date

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