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 Official TM UniFi High Speed Broadband Thread V43, READ 1ST PAGE FOR RELEVANT WIFI INFO!

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YoungMan
post May 11 2025, 08:28 PM

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QUOTE(countingcrows @ May 11 2025, 03:16 PM)
Me sked join Maxis 😁

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Well, one way is to push a complaint to MCMC. They purposely do this to make Maxis or other provider a bad ISP.
yakumo
post May 11 2025, 11:02 PM

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just asking,
are you all having slow downloading from steam and epic lately?
barely 200Mbps ,
steam downloading at 200KBps , epic 100Mbps,
speed test all looks normal?
using 1Gbps /512Mbps

This post has been edited by yakumo: May 11 2025, 11:03 PM
sHawTY
post May 11 2025, 11:25 PM

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QUOTE(yakumo @ Apr 29 2025, 01:55 PM)
Did unifi did a ninja downgrade of Disney plus Hot star premium to basic on , 1gb pro upgrade?
I thought I was the only one!
At first, I noticed I could only log in on three devices — I figured Disney had quietly changed their policy.
Then tonight, when I tried to stream Moana 2, I realized I was also limited to 1080p. Apparently, 4K streaming now requires an upgrade.
I’m on the same 1Gb Pro upgrade too, so this really came out of nowhere.


This post has been edited by sHawTY: May 11 2025, 11:28 PM
yakumo
post May 11 2025, 11:35 PM

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QUOTE(sHawTY @ May 11 2025, 11:25 PM)
I thought I was the only one!
At first, I noticed I could only log in on three devices — I figured Disney had quietly changed their policy.
Then tonight, when I tried to stream Moana 2, I realized I was also limited to 1080p. Apparently, 4K streaming now requires an upgrade.
I’m on the same 1Gb Pro upgrade too, so this really came out of nowhere.
*
yeap! sadness
sHawTY
post May 12 2025, 12:34 AM

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QUOTE(yakumo @ May 11 2025, 11:35 PM)
yeap! sadness
I actually suspected UniFi might do something like this when Disney+ increased their subscription price — that’s why I posted this back on 24 March 2024: https://forum.lowyat.net/topic/5424552/+1676

Looks like they waited until most contracts expired before making the switch.
No wonder there were times I couldn’t watch anything on Disney+ when someone else was already streaming — turns out the basic plan only allows one concurrent stream. sweat.gif

But hey, it’s free to use, so I’m not going to complain too much.
Just waiting for my ROG Ally add-on contract to expire — then I’ll try to go for SWU and hopefully get the same 1Gbps @ RM159/month deal that some users are getting.
hsbb
post May 12 2025, 02:06 AM

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@neekun @syahpian

As for my 800/100 problem before, I email helpdesk (Attn: relared NOC) to check my unifi id T-CONT profile config & also at OLT to alloc correct T-CONT type to my ONU.. as summary what i did.

Silently SOLVED.. when the dude understand which part make it 800/100.
Moogle Stiltzkin
post May 12 2025, 06:04 AM

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QUOTE(yakumo @ May 11 2025, 11:02 PM)
just asking,
are you all having slow downloading from steam and epic lately?
barely 200Mbps ,
steam downloading at 200KBps , epic 100Mbps,
speed test all looks normal?
using 1Gbps /512Mbps
*
are u by chance using wifi?

because unless ur wifi (wifi 6e or 7 with 1 Gbps or better throughput over wifi) is good, i wouldnt be surprised if u not get the full 1Gbps dl speed.

If u r using wired this is less likely to be the issue, and probably something else.


https://dongknows.com/wi-fi-range-expectations-vs-reality/


if ur using wifi, check the reviews what thoroughput u can expect from it. also try test using wired see if ur broadband improve. use a speed test website to check ur speed.

if ur testing wifi only, use a self hosted app like speedtest to see if wifi is ur issue.


for myself i am only using 100 mbps /50 mbps. already tested no issue. but the higher u go, the more bottlenecks u run across. its figuring which it is. ur wifi? the isp? bad ethernet cables? or something else.

This post has been edited by Moogle Stiltzkin: May 12 2025, 06:51 AM
syahpian
post May 12 2025, 10:14 AM

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QUOTE(hsbb @ May 10 2025, 11:04 PM)
Disable max payload in pppoe config if using cisco. I mean untagged the vlan 500 or disable MRRU if enabled by default. I'm not familiar with mikrotik however.
*
finally have time to test it

user posted image

disable MRRU

result still same

user posted image

btw, by untagged vlan = remove vlan500 from WAN interface? hmm.gif
steventan85
post May 12 2025, 10:32 AM

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QUOTE(gastacopz @ May 9 2025, 01:07 PM)
b4 how much?
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From 119 to 99 . 500mbps to 300mbps
steventan85
post May 12 2025, 10:33 AM

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QUOTE(TongCN @ May 9 2025, 01:08 PM)
So submission doesn't really "terminate" right ?

They will still need to call you to confirm ?

What's your previous plan and price ?
*
Previously frm 500Mbps Rm119. Now 100Mbps free upgrade to 300Mbps , Rm99


neekun
post May 12 2025, 10:36 AM

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QUOTE(hsbb @ May 12 2025, 02:06 AM)
@neekun @syahpian

As for my 800/100 problem before, I email helpdesk (Attn: relared NOC) to check my unifi id T-CONT profile config & also at OLT to alloc correct T-CONT type to my ONU.. as summary  what i did.

Silently SOLVED.. when the dude understand which part make it 800/100.
*
Can you share the helpdesk email?
neekun
post May 12 2025, 10:45 AM

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QUOTE(syahpian @ May 12 2025, 10:14 AM)
finally have time to test it

user posted image

disable MRRU

result still same

user posted image

btw, by untagged vlan = remove vlan500 from WAN interface? hmm.gif
*
But your upload speed is ok. Only download speed slow. Mine is download speed 950mbps but upload is only 150mbps.

Btw I noticed the mtu is 1480. Mine is 1492. Any idea what should be the correct values. Thanks.

This post has been edited by neekun: May 12 2025, 10:55 AM
syahpian
post May 12 2025, 11:05 AM

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QUOTE(neekun @ May 12 2025, 10:45 AM)
But your upload speed is ok. Only download speed slow. Mine is download speed 950mbps but upload is only 150mbps.

Btw I noticed the mtu is 1480. Mine is 1492. Any idea what should be the correct values. Thanks.
*
yup2, that is my current issue, using old onu everything ok, use dlink black the result as you see sweat.gif

mikrotik default to 1480 even you set it at 1492, highest i can set is 1488

This post has been edited by syahpian: May 12 2025, 11:06 AM
neekun
post May 12 2025, 11:20 AM

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QUOTE(syahpian @ May 12 2025, 11:05 AM)
yup2, that is my current issue, using old onu everything ok, use dlink black the result as you see  sweat.gif

mikrotik default to 1480 even you set it at 1492, highest i can set is 1488
*
Ok case update for mine….


Technician configured his own black dlink as combo, my upload speed can get 500mbps.

But, when his own black dlink configured as bridge mode, upload speed is 170mbps only.

I can conclude that it’s the black dlink when being configured as bridge mode will result poor upload speed. Though this was working since end of last year when I first got my black dlink setup as bridge mode, recently Telekom must have tweak something at their end resulting to this suddenly not working.

I am gonna call Telekom technical support and get them to fix it. At the mean time, any users out there with black dlink set as Bridge mode and on 1gbps package managed to get 500mbps upload ? I was told recently Telekom is giving Skyworth for 1gbps or 2gbps installation.
go626201
post May 12 2025, 11:56 AM

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Emm i think TM screw up again...
Uploading file to GoogleDrive causing latency spikes... (Not even hit 400mbps upload)
SAME issue happens in Feb... ranting.gif
tng55
post May 12 2025, 01:04 PM

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QUOTE(go626201 @ May 12 2025, 11:56 AM)
Emm i think TM screw up again...
Uploading file to GoogleDrive causing latency spikes... (Not even hit 400mbps upload)
SAME issue happens in Feb...  ranting.gif
*
yah i remember feb you story post about latency spikes upload

now problem again come back daam too bad batter report again and go ahead MCMC
show MCMC attached before was fixed today again problem
hsbb
post May 12 2025, 01:39 PM

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QUOTE(neekun @ May 12 2025, 10:36 AM)
Can you share the helpdesk email?
*
help@tm.com.my
Medusakia
post May 12 2025, 02:16 PM

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QUOTE(steventan85 @ May 12 2025, 10:33 AM)
Previously frm 500Mbps Rm119. Now 100Mbps free upgrade to 300Mbps , Rm99
*
Unifi countered offer RM 90 for 500mbps when requested transfer upon contract ended. Go try switch telco🫢
neekun
post May 12 2025, 02:23 PM

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QUOTE(hsbb @ May 12 2025, 01:39 PM)
help@tm.com.my
*
Wow surprisingly they do respond to messages sent to this general email? Hahaha
soonwai
post May 12 2025, 02:54 PM


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QUOTE(coolguy_0925 @ May 9 2025, 10:40 PM)
Just wondering why you wanna hold paying

I don't think you have financial issue

More like wanna experiment?

FYI only, if suspended you have to pay RM10 reconnect fee, will show up in coming bill
*
Ya, just curious. 2-3 yrs ago, I tried, got varying results.

1. Paid on due date, account suspended later the same day. Reconnection fee not charged.
2. Longest is over 3 months before suspended. Reconnection fee also not charged.
3. More recently this year, neighbour's got suspended 3-4 days after due date. Dunno if got reconnection fee.

Anyway today is 9 days past due, still OK.

Astro, on the other hand, is very consistent. Suspend 1 day after due date and RM20 reconnection fee. sweat.gif

This post has been edited by soonwai: May 12 2025, 02:56 PM

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