Yeah me too. I just try2 and the representative said that even though I still got 6 month remaining contract, I am their loyal customer and thus entitled for SWU 5.0.  Since I'm looking for cheaper alternative, I just accepted it and within 2 days, my package changed in the unifi self care web.

not to say gamble since termination come after they call you. So if you dont want to terminate, then mention to the representative that call you if they say no promo and need to pay penalty. For your case, I don't think they will offer you that SWU5.0 package since you still way early on your contract period. They will just offer you the normal package for normal customer.

For my case, I think it depend on the unifi person that call you, some may offer you but some will not since you are still in your contract period. But for me, I already subscribing unifi for more than 10 years. So probably will get if you are a longtime user of unifi.

Let me know if u success

I still have 17 months lol

b4 how much?

So submission doesn't really "terminate" right ?

They will still need to call you to confirm ?

What's your previous plan and price ?

Unifi countered offer RM 90 for 500mbps when requested transfer upon contract ended. Go try switch telco🫢

Forgot got hotstar+ 1 year free subscription as well if you like to watch

Haha try ask you say mau tukar to 500mbps RM 90 SWU 5.0 free 1 year hotstar maybe successful🫢

Do you aware that the speed will revert back to 100mbps after 24 month? below got people summarize for SWU5.0 package. In fact the one calling me also mentioned about this.

can confirm. just got the same offer (without any TV pack). CS also mentioned the price will stay after 24 months contract

Have they updated your new package in unifi apps? What is the new package name? 300Mbps or 100Mbps?

request termination on Friday until today Wednesday still no one call me to offer SWU, normally how many days will call us ah?

Hi guys.. Just would like to update on the SWU 5.0.
I went to TM Point again last week. Unfortunately I was called to the counter this time instead of the "nego room". A young lady handles my request.
My contract is over. I mentioned to her directly that I would like the SWU 5.0 that is 500mbps at RM90 a month. I told her I already asked about the rest of the SWU5.0, also those package with TV or Ipad. But I only wanted this 500mbps @ RM90. She then said I would need to take the UNIFI SIM for 3 months. I told her I already asked here, twice, both time also I wasnt told I will need to take this SIM card. I insisted.

Then she said she will have to write request for approval. Long story short, after 10 mins of waiting, she called me to the counter again and she said she will submit my request and she will call me again in a few days if it is approved. I ask her if not approved? Is it I continue current package? She said likely will approve. (I think at that point she already knew would be approved)

Few days later she called, and the request was approved. Free Disney thingy for 12 months, no waiver.

NO transfer ID.
NO mentioned Astro/Maxis.
NO UNIFI SIM card.

It is doable.

They won't allow that with 100Mbps. Yes for 300Mbps and above.

Wah very good record keeping 5 years ago still got record

Agree extra savings if renewing contact early 6 months waiver is prorated to a short period

if me i think for long term, someone do meth here before
old SWU 119×18 2142
new SWU 139×18 2502
new SWU (90) 90×24 2160
as now i still 129 300mbps, 129×24 3096
so if i able to get 90 i already happy is 936 2 years of saving
i not yet decide which outlet to try my luck, and need apply leave

i went to unifi store pandan indah (menara maxisegar) yesterday asking for SWU 5.0.
at first the lady only showed me the option of 500Mbps RM139 free 6 month until I told her i wanted the 500Mbps for RM90.
Then only she acknowledged that and gave me that offer.
Further enquiry, the package include 60minutes call.

No Unifi mobile postpaid required.

still waiting the update to be shown in my account. FYI, my contract already expired.

Just checked, my account now has been revised to "Unifi Home 500Mbps staywityUnifi 5.0 (Disney) (90)".
Can anyone enlighten me how to get the disney log in details?

I applied for termination yesterday in website and they call me today and give me the offer rm90 500mbp + 12 month Disney+ (currently rm119 500mbps+6 months waived from swu 3.0 with 2 month contract left). Oh my I'm so glad they did call me to counter offer or else I will cancel the termination instead haha. Save my time and headache