Yeah me too. I just try2 and the representative said that even though I still got 6 month remaining contract, I am their loyal customer and thus entitled for SWU 5.0. Since I'm looking for cheaper alternative, I just accepted it and within 2 days, my package changed in the unifi self care web.

As expected, there are 101 pricing. It all depend on luck whether you can get Rm90 for 500mbps.

how many months before my contract expiry, I should go to TMpoint to ask for a swu package?

Hi guys,

Just checking whether skyworth gn630v has an auto restart option?

Thanks.

normally around 1 to 2 month. But surely hard. the easiest way is to apply for termination on unifi self care and wait until they call you. If they cant give it, then say you want to cancel the termination and wait until your contract ended. Mine still 6 month contract left and still got SWU5.0 offer. for 500mbps RM90, I think you need to at least has your contract ended for them to offer you.

I got another unifi account with also 6 month contract left. That one with 500mbps for RM119. Thinking to apply termination and try asking for 500mbps for RM90. Btw I really got offer from astro for their wifi kencang 500mbps/RM90.

The astro because use astro tv?

They promote this offer to those existing Astro TV subscribers.
But new customers also can enjoy the same when they sign up Astro Fibre + TV subscription bundle.

Recently there's Steam Download Extreme Slow Again, Switch to Various Steam Download Region Again Doesnt Fix it, but Switch To Japan Tokyo Fix it Instantly. Thx.

Hi, I applied for Unifi via online and received an email saying need to pay upfront fee of RM88 upon installation. I asked the live chat agent, apparently it is for port demand or booking fee.

What fee is this and is this applicable to everyone that apply for unifi installation?

Also which is the correct app to use, Unifi UniVerse or MyUnifi?

This post has been edited by Human Nature: May 7 2025, 05:59 PM

So technically meaning you are on 18th~19th month contract and have courage to terminate and gamble ?

I just ended my 6th months free billing (out of 24) SWU 4.0 - 300mbps (RM119/m) and think of test luck whether can get SWU 5.0 - 500mbps with Disney Plus Hostar by upgrading without changing price

This post has been edited by TongCN: May 7 2025, 06:39 PM

thank you so much

just checking, if my unit is set as bridge mode, my only way to connect to the unit is via lan cable right?

thanks!

This post has been edited by pierrechoong: May 7 2025, 07:32 PM

If you applied through agent, some of them have upfront fee that you must pay during installation. The fee is paid to TM, not to agent.
To ensure no upfront fee, please apply at Tmpoint.

I applied via online, not though agent. Already found out what fee is that, it's so called demand fee because my area has no coverage. But there is no mentioned about this at all during application. So unsuspecting customer will be charged with this hidden fee. How would one know whether there is coverage or not when I keep getting unifi broochures in my postbox and unifi banners everywhere. Such an underhanded tactic to charge hidden fee due to them not able to provide coverage at the first place.

Yes. You can also access the web management in bridge mode by manual config computer ip & use LAN4.

thank you so much!

Thinking of moving to astro, not because unifi bad but very difficult to terminate astro subscription. Already twice kena sidai after long wait on the phone

last time, i had to email complain to mcmc about this, and only then astro cs take action immediately

i shall try it again .. they rejected me previously due to still got 4months contract .

Do you all know how long after due date will Unifi suspend a residential account?

For example: Bill date: 13/4. Due date: 4/5. Today 8/5 is 5 days past due and received email reminder.

20250504: Due date
20250508: Email Received: Your Unifi Account is Due
20250516: Email Received: Your Unifi Account Will Be Suspended
20250519: Suspended

edit: Updated with observations.

This post has been edited by soonwai: May 20 2025, 09:42 AM