Yes.

How you 'moved' ya bro? You requested for termination? Or straight ask for SWU 5.0?
Which TM Point, or online?

After 3.0 contract finished, right?

Unifi Store Kepong, no question asked. Just enquire about RM 90 for 500mbps package. Forced to sign up Unifi Mobile RM39 package for 3 months. Eventually cancelled at Unifi Store Museum. Now looking at how to get refund for advanced payment paid. Don’t go to Unifi Store Setapak, not willing to help for cancellation!
Left 4 months plus contract for SWU 3.0.

Just ask any TM agent or go to TM point to check coverage

They should be able to know almost immediately in the system whether port still available

nice, but too bad force to subscribe unifi postpaid for 3 months

bro the upfront i think will reflect in your next bill, when I sign up for swu 3.0 got forced to take the postpaid package too, when swu3.0 activated i straight away terminate the line at unifi app and they will auto prorate the fee, for eg u used the line for 9days then they will refund 21days fee in your next bill.

Went to Unfi Store, tell my story and request swu5.0. Told me that need HQ approval, check my account 3 months left. Told me can't proceed, that package only for those who contract ended.

No luck, gotta try again in September.

A lot swu promos here without unifitv

My mother watches ruby package unifi tv so it is a must

Any former got swu 5 here bundled unifitv?

Stop trying, within contract period they won't bother you now. It's the latest SOP.

Not Seremban, but PD.
I had ~5 months contract left, just walked into Unifi Store. Asked got any promo and was just offered that plan.
Had to take Unifi mobile sim card for 1 month but cancelled that sim card right after my unifi fibre plan was updated. Got my prorated refund for unifi sim card too (lost RM10 je for that, so no biggie).

nice, but too bad force to subscribe unifi postpaid for 3 months

Prorated charges I understand. Mostly they will charge me for 4 days which is Friday, Saturday, Sunday and today. How to get it refund to my credit card or bank account?

Other than SOP called lucky. Need to try or effort to get luck.

today another technician,



he understood the assignment

however, HBC refuse to assign VLAN400 at LAN1 due to lack of TR069

so, he help me ask Unifi Team that handle other ISP for GN630E ONU this wednesday

then use GN630E temporarily, call HBC, then provision VLAN209,400 and 500 to LAN 1
since it has TR069

I hope I get that ONU so, can tear-down and replicate it's response

2.5GbE x 8 + SFP+ x 4 Managed Switch I use currently (recommended by my team):


I use my Japanese Kanji look any similar Hanzi character to navigate around, hahaaha

Prorated charges I understand. Mostly they will charge me for 4 days which is Friday, Saturday, Sunday and today. How to get it refund to my credit card or bank account?

Thank you. Any agent here who can help to check port, please dm me ya.

featured in Sinchew Daily, telcos’ ARPU reduced significantly especially TM.

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