so far only 2 unifi store, tm point to avoid, damansara, menara TM, other unkown

Hello fellow PD-ian
Yep2, that's right. Super smooth to deal with the CS there. Gave IC, gave me a few SWU options.
Been here multiple times in these past few years, especially for SWU and all went well, no asking HQ, explained the available plans, hardware changes (if applicable) etc
They're also the only Unifi Store in Negeri Sembilan, making it the only TMPoint that's open on Sat here. Makes visiting them a lot easier than before

You can check plan 2 out. Otherwise, you must go TM Point and see what they can offer you.


I cancelled in ~1 week iirc. Waited for my SWU to update first, then just test2 and requested to cancel the SIM on the next working day.
When cancelling, they told they'd give me a call, to see if I'd be interested with their promos for Unifi mobile. I said sure.
I accidentally missed their call xD. After a few mins got an email stating, my line was cancelled.

After you cancel, you must wait for your billing cycle or something for that month. A few days after I cancelled, I got the email on my bill and the negative balance left.
Contacted support via chat, they asked for bank acc details. The week after I got my refund deposited into my bank acc.

This post has been edited by HayateAyakasi8: Jun 9 2025, 11:39 PM

Nice. Yes, I had good experience with them as well, it’s always empty and basically no waiting.
I went there with my sister to transfer the UniFi account from my name to her name and it was done seamlessly. My older relatives also had good experience there to get free 6 months in the past.

Indeed, they sometimes don't even bother using the queue QR code as there's literally no one there.
I wonder if that's why they just give us what we want to just keep the store's KPI up

I had a mate that moved to the new SWU 5.0 with also ~5 months contract. Also, no issues with getting it over here.

Gonna ask my second sister to try asking any available plans for her when we go back PD on Saturday.

Is that cisco console cable + CH341 serial usb? The light blue one under table.

Good luck! A woman CS helped me out (forgot her name). She was the only one there iirc and was great in helping us out

I's about 'Kristal Value' they personally have. ISO 9001 play role too.

* Hey kwss, tell ur #rafi I defend TM again.

As long they keep this up, and keep on giving me the best price/service they can call it any 'value' they want hahaha
But the moment their plans are not competitive anymore, then it would be time to jump ship then huhu

Now don't have.

That time I really felt like it when you went and find some ancient screenshot. Haha

yeah, I used to configure NEC IX Router series

If you are in that line of work, it is always recommended to push sales. Hence they get ppl to register Unifi postpaid

Which tmpoint/unifi store you went?

I was counter-offered by them via call as I applied transfer to Astro.

I did, though they asked me to subscribe to no-contract UNI5G Postpaid 39 + upfront payment

Soon after my account was upgraded, I contacted TM to terminate the number, they asked why, I simply explain that I was forced to signed up, and also I have to cut cost as I only use single number (they tried to persuade me to give my number to relatives or siblings but I insist I don't want to)

Today, the number has been terminated, and I am waiting for the prorate charges / refund bill since I paid RM39 upfront but never use it all

When this swu5.0 ended?

300mbps home user will get public ip or private ip?

Can use ddns noip?

I actually pretend to surprised to ask it 🤣🤣

300Mbps will get Private IP only
you want Public IP get 500Mbps above

I go there around 2.30pm and one of the cs team (this one boy looks like in his mid 20's). He asked for my IC and then tell me my contract is still active until 29 August 2025 (ofc ik, but just want to try my luck since you said you got the swu 5.0 with 4 month contract left). Damn man I drove all the way from damansara but got turned down instead haha.

This post has been edited by anima: Jun 11 2025, 06:32 AM