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 Official TM UniFi High Speed Broadband Thread V43, READ 1ST PAGE FOR RELEVANT WIFI INFO!

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tng55
post Jun 9 2025, 02:32 PM

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QUOTE(Anime4000 @ Jun 9 2025, 02:20 PM)
how I can pull OMCI wireshark capture from this video?
Indeed, lacks of TEL port
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yes lacks of TEL Port that why TM not give GN630E due TEL Port missing
that allowed Maxis User for TM infra lol

report request unifi elite come house
HayateAyakasi8
post Jun 9 2025, 04:34 PM

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QUOTE(NimalKumar @ Jun 9 2025, 03:42 AM)
Anyone from Seremban have tried to switch to SWU5 @ 90 FOR 500MBPS? I have less than 4 months here and it seems like I'm reading confusing statements on the switching process.

Anyone managed to get it done without any termination or transfer tricks? Like why some tmpoint so kecoh we basically ask for a recontract kan hahah
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Not Seremban, but PD.
I had ~5 months contract left, just walked into Unifi Store. Asked got any promo and was just offered that plan.
Had to take Unifi mobile sim card for 1 month but cancelled that sim card right after my unifi fibre plan was updated. Got my prorated refund for unifi sim card too (lost RM10 je for that, so no biggie).
fruitie
post Jun 9 2025, 04:48 PM

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QUOTE(HayateAyakasi8 @ Jun 9 2025, 04:34 PM)
Not Seremban, but PD.
I had ~5 months contract left, just walked into Unifi Store. Asked got any promo and was just offered that plan.
Had to take Unifi mobile sim card for 1 month but cancelled that sim card right after my unifi fibre plan was updated. Got my prorated refund for unifi sim card too (lost RM10 je for that, so no biggie).
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Ah nice, fellow PD-ian! I was born and raised in PD but my sister moved to Seremban so I'm in KL or Seremban most of the time. I do go back occasionally as we still have a house there. laugh.gif Did you go to the one in TM Point near Billion? I want to inform my relatives to do it too. laugh.gif
Anime4000
post Jun 9 2025, 04:50 PM

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QUOTE(tng55 @ Jun 9 2025, 02:32 PM)
yes lacks of TEL Port that why TM not give GN630E due TEL Port missing
that allowed Maxis User for TM infra lol

report request unifi elite come house
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today another technician,

user posted image

he understood the assignment

however, HBC refuse to assign VLAN400 at LAN1 due to lack of TR069

so, he help me ask Unifi Team that handle other ISP for GN630E ONU this wednesday

then use GN630E temporarily, call HBC, then provision VLAN209,400 and 500 to LAN 1
since it has TR069

I hope I get that ONU so, can tear-down and replicate it's response

2.5GbE x 8 + SFP+ x 4 Managed Switch I use currently (recommended by my team):
user posted image

I use my Japanese Kanji look any similar Hanzi character to navigate around, hahaaha

This post has been edited by Anime4000: Jun 9 2025, 04:53 PM
neutral87
post Jun 9 2025, 05:06 PM

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QUOTE(speeder_man @ May 30 2025, 01:09 PM)
Latest SWU 5.0 :

- 100Mbps RM79. Free Disney 1 year. Free bill 6 months.
- 500Mbps RM90. Free Disney 1 year. No free bill.
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Best package for those who want to renew contract currently. Dont waste time go to TM point, call 100 yada yada. Just request to terminate your account and wait for their call to counter offer.
Thanks you guys for the input.


My Case:

I am on 300mbps, RM119 per month

First offer to renew the contract was standard; stay on current package with 6 month waived. but now need to subscribe unifi mobile minimum 1 month.
I hesitated since I know I will end up paying more because I will forgot/delayed the termination after 1 month due to the hassle.

Went to TM point, offer is worse than telemarketing:
RM119 - 300mbps, 6 month waive, sub unifi mobile 39 @ min 3 month
RM89 - 100mbps, 6 month waive, sub unifi mobile 39 @ min 3 month

I put my renewal on hold, after few months came here and saw SWU 5.0 packages. Instantly request termination from portal and got the call after few days.


Johnslow
post Jun 9 2025, 05:10 PM

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A lot swu promos here without unifitv

My mother watches ruby package unifi tv so it is a must

Any former got swu 5 here bundled unifitv?
fruitie
post Jun 9 2025, 05:15 PM

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QUOTE(Johnslow @ Jun 9 2025, 05:10 PM)
A lot swu promos here without unifitv

My mother watches ruby package unifi tv so it is a must

Any former got swu 5 here bundled unifitv?
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SWU 5.0 is without UniFi TV. So, you need to try other plans.
dannychen
post Jun 9 2025, 05:18 PM

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QUOTE(HayateAyakasi8 @ Jun 9 2025, 04:34 PM)
Not Seremban, but PD.
I had ~5 months contract left, just walked into Unifi Store. Asked got any promo and was just offered that plan.
Had to take Unifi mobile sim card for 1 month but cancelled that sim card right after my unifi fibre plan was updated. Got my prorated refund for unifi sim card too (lost RM10 je for that, so no biggie).
*
How did you cancel your Unifi Mobile? within same day of your registration? at Unifi store? Immediate cancellation or need to wait for 3 working days for HQ to call for verification?
XeactorZ
post Jun 9 2025, 05:21 PM

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QUOTE(sixshot @ Jun 5 2025, 10:24 PM)
Contract finish already. Previous package unifi 300mb, free pro upgrade to 500mb. Was paying rm129 monthly.

I just walked in, said my contract finish ed. Straight to the point said wanna switch plan to swu 5.0, 500mb @ rm90. Initially, the staff said price is rm139, free 6months.

Then i said, haritu kwn sy baru tukar plan 500mbs @ rm90. She check system, straight away said ok cannn. LoL

No STD for this plan.

SWU plan only for existing customer whose contract already expired. No other t&c as im aware off.
Renew contract 2 years + must take unifi mobile postpaid for 3 months @ rm39.

But i read some forumer said no need to wait 3 months, can cancel already. Since, i already paid for the 1st month, gonna wait until next month before cancelling the postpaid.
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after 2 years contract end still RM 90?
fruitie
post Jun 9 2025, 05:22 PM

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QUOTE(XeactorZ @ Jun 9 2025, 05:21 PM)
after 2 years contract end still RM 90?
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Yes.
darkueki
post Jun 9 2025, 05:27 PM

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Got the rm90 stay with unifi 500Mbps but must let the technician visit onsite only can complete the order , dunno why need so troublesome.

user posted image

This post has been edited by darkueki: Jun 9 2025, 05:28 PM
fruitie
post Jun 9 2025, 05:28 PM

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QUOTE(darkueki @ Jun 9 2025, 05:27 PM)
Got the rm90 stay with unifi 500Mbps but must let the technician visit onsite only can complete the order , dunno why need so troublesome.
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Actually not needed unless you get a new router. The technician paid a visit to my sister's place too just to pass her the new router which we are not going to use it anyway.

This post has been edited by fruitie: Jun 9 2025, 05:28 PM
darkueki
post Jun 9 2025, 05:29 PM

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QUOTE(fruitie @ Jun 9 2025, 05:28 PM)
Actually not needed unless you get a new router. The technician paid a visit to my sister's place too just to pass her the new router which we are not going to use it anyway.
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I see, the staff told me the same even i said no need their router.
Is it just take the router, sign the form then settle?

This post has been edited by darkueki: Jun 9 2025, 05:30 PM
fruitie
post Jun 9 2025, 05:47 PM

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QUOTE(darkueki @ Jun 9 2025, 05:29 PM)
I see,  the staff told me the same even i said no need their router.
Is it just take the router, sign the form then settle?
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Yes, that's right. The technician checked and said our router is better, hence he didn't configure the Skyworth router and just passed it to us.
dannychen
post Jun 9 2025, 05:53 PM

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moved from SWU 3.0 to SWU 5.0, no new device given. package activated within 2 hours after submission.
garbanicus
post Jun 9 2025, 06:13 PM

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QUOTE(dannychen @ Jun 9 2025, 05:53 PM)
moved from SWU 3.0 to SWU 5.0, no new device given. package activated within 2 hours after submission.
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How you 'moved' ya bro? You requested for termination? Or straight ask for SWU 5.0?
Which TM Point, or online?
NickedAsy
post Jun 9 2025, 06:31 PM

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QUOTE(darkueki @ Jun 9 2025, 05:29 PM)
I see,  the staff told me the same even i said no need their router.
Is it just take the router, sign the form then settle?
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Mine was simple though. On site tech whatsapp to confirm appointment and I direct mentioned I'm using my own router and he just reconfirmed my unifi login and pass with what I have and he said he'll do the settings on his side and just restart my ONU and router after 10 mins, and he'll drop by to pass me my router.
speeder_man
post Jun 9 2025, 07:24 PM

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How many ports are there on a terrace housing DP? I'm currently surveying for a house, and unifi ports are one of my priority. The DP behind my chosen house got 12 thin cables going out. Is there any more free port?

user posted image

This post has been edited by speeder_man: Jun 9 2025, 07:26 PM
blacktubi
post Jun 9 2025, 07:31 PM

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QUOTE(speeder_man @ Jun 9 2025, 07:24 PM)
How many ports are there on a terrace housing DP? I'm currently surveying for a house, and unifi ports are one of my priority. The DP behind my chosen house got 12 thin cables going out. Is there any more free port?

user posted image
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Just ask any TM agent or go to TM point to check coverage

They should be able to know almost immediately in the system whether port still available
sitescope
post Jun 9 2025, 07:49 PM

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QUOTE(dannychen @ Jun 9 2025, 05:53 PM)
moved from SWU 3.0 to SWU 5.0, no new device given. package activated within 2 hours after submission.
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After 3.0 contract finished, right?

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