Welcome Guest ( Log In | Register )

Bump Topic Topic Closed RSS Feed
413 Pages « < 41 42 43 44 45 > » Bottom

Outline · [ Standard ] · Linear+

 Official TM UniFi High Speed Broadband Thread V39, READ 1ST PAGE FOR RELEVANT WIFI INFO

views
     
QuantumEdge
post Feb 21 2021, 10:10 AM

Regular
******
Senior Member
1,593 posts

Joined: Jan 2016


QUOTE(axxer @ Feb 21 2021, 01:27 AM)
Just got 30mbps installed yesterday afternoon. They gave me huawei modem and fiberhome router. The router already problematic after installation. Can't login to wifi, timeout error. Called the contractor back, lucky they're still around the area doing 2-3 more installation. The guy blamed me for using the wps button to pair. Since my phone couldn't connect even with correct pw, timeout error left and right, of course I'll test with wps pairing. The guy sqid some bullshit like "lain kali jangan tekan butang tu, seting wifi lari".. wtf man. What is the wps button purpose if I can't use it doh.gif
*
Should've get the PPPOE details from the contractor, can swap the fiberhome router to something better lol
Never use ISP's stock router, unless you're using TIME or Allo's doh.gif
yongtjunkit
post Feb 21 2021, 10:55 AM

Look at all my stars!!
*******
Senior Member
2,516 posts

Joined: Mar 2016
QUOTE(axxer @ Feb 21 2021, 01:27 AM)
Just got 30mbps installed yesterday afternoon. They gave me huawei modem and fiberhome router. The router already problematic after installation. Can't login to wifi, timeout error. Called the contractor back, lucky they're still around the area doing 2-3 more installation. The guy blamed me for using the wps button to pair. Since my phone couldn't connect even with correct pw, timeout error left and right, of course I'll test with wps pairing. The guy sqid some bullshit like "lain kali jangan tekan butang tu, seting wifi lari".. wtf man. What is the wps button purpose if I can't use it doh.gif
*
That sounds like the next level of “ewaste router”
soonwai
post Feb 21 2021, 01:56 PM


********
All Stars
11,455 posts

Joined: Oct 2007
From: KL


QUOTE(sadlyfalways @ Feb 21 2021, 02:43 AM)
Anyone facing Unifi going down around 1am everyday? And it’s not like normal ip change because it needs a manual restart to get everything back to normal

I live in the petaling Jaya area
*
Nothing like that here in Kajang area.
axxer
post Feb 21 2021, 02:05 PM

Banned
******
Validating
1,822 posts

Joined: Jul 2010
From: Yesterday, 01:25 AM
QUOTE(QuantumEdge @ Feb 21 2021, 10:10 AM)
Should've get the PPPOE details from the contractor, can swap the fiberhome router to something better lol
Never use ISP's stock router, unless you're using TIME or Allo's doh.gif
*
Obviously i did... I can reset and reconfigure it myself before the contractor guy came again but i just wanna make sure the modem and router is working 100% before actually tinker with it. Insta changed to adguard dns to block ads network wide after they guy left lol
rylim
post Feb 21 2021, 03:15 PM

Getting Started
**
Junior Member
148 posts

Joined: Sep 2019


I tried to replace the cheap router (Aztech DS244) given by Unifi to Asus router, but I was told by the Unifi support that they can't provide me the password because they never keep the password, is this true? What she can do is to reset the password
go626201
post Feb 21 2021, 03:17 PM

Regular
******
Senior Member
1,882 posts

Joined: Sep 2017
QUOTE(rylim @ Feb 21 2021, 03:15 PM)
I tried to replace the cheap router (Aztech DS244) given by Unifi to Asus router, but I was told by the Unifi support that they can't provide me the password because they never keep the password, is this true? What she can do is to reset the password
*
Yes they can only give you the password by resetting the password and send the new password by sms within 24 hours.(Normally within 30min can receive the new password)
QuantumEdge
post Feb 21 2021, 05:04 PM

Regular
******
Senior Member
1,593 posts

Joined: Jan 2016


QUOTE(go626201 @ Feb 21 2021, 03:17 PM)
Yes they can only give you the password by resetting the password and send the new password by sms within 24 hours.(Normally within 30min can receive the new password)
*
Not really, you can grab all the details from the abang during installation
Done that when installing mine, told many other friends when they're doing installations.
rylim
post Feb 21 2021, 05:29 PM

Getting Started
**
Junior Member
148 posts

Joined: Sep 2019


QUOTE(go626201 @ Feb 21 2021, 03:17 PM)
Yes they can only give you the password by resetting the password and send the new password by sms within 24 hours.(Normally within 30min can receive the new password)
*
By the way, should I enable the IPv6 and what setting should I use?


QUOTE(QuantumEdge @ Feb 21 2021, 05:04 PM)
Not really, you can grab all the details from the abang during installation
Done that when installing mine, told many other friends when they're doing installations.
*
Tried that, but the abang said he can't give me and I had to contact Unifi to get it doh.gif
sonicmaster
post Feb 21 2021, 05:49 PM

Casual
***
Junior Member
431 posts

Joined: Sep 2015
From: Shah Alam
QUOTE(axxer @ Feb 21 2021, 01:27 AM)
Just got 30mbps installed yesterday afternoon. They gave me huawei modem and fiberhome router. The router already problematic after installation. Can't login to wifi, timeout error. Called the contractor back, lucky they're still around the area doing 2-3 more installation. The guy blamed me for using the wps button to pair. Since my phone couldn't connect even with correct pw, timeout error left and right, of course I'll test with wps pairing. The guy sqid some bullshit like "lain kali jangan tekan butang tu, seting wifi lari".. wtf man. What is the wps button purpose if I can't use it doh.gif
*
Seems like they don't standardized the brand of router
John42
post Feb 21 2021, 05:58 PM

Getting Started
**
Junior Member
256 posts

Joined: Aug 2019
QUOTE(axxer @ Feb 21 2021, 01:27 AM)
Just got 30mbps installed yesterday afternoon. They gave me huawei modem and fiberhome router. The router already problematic after installation. Can't login to wifi, timeout error. Called the contractor back, lucky they're still around the area doing 2-3 more installation. The guy blamed me for using the wps button to pair. Since my phone couldn't connect even with correct pw, timeout error left and right, of course I'll test with wps pairing. The guy sqid some bullshit like "lain kali jangan tekan butang tu, seting wifi lari".. wtf man. What is the wps button purpose if I can't use it doh.gif
*
When my house was under copper I used to get the orange Netis VDSL modem router. The crappiest shit I have ever got from Unifi. Then the moment I upgraded to fibre on last August, I got the Az tech router. The WiFi range is quiet bad if you are not sitting near to the router. Then at December got the TP link AC 1200 3 antenna router. The WiFi range is good but it does auto reboot randomly. Then on Wednesday I called unifi to upgrade the firmware from the 202000306 version to the latest available version. They told me there's a new firmware version available for this router. Then they told me the support department will upgrade the firmware. Within less than an hour the firmware has updated. Now its already been 4 days since the new firmware version and till now there's no auto reboot yet.
aniq8676
post Feb 21 2021, 07:20 PM

Regular
******
Senior Member
1,524 posts

Joined: Dec 2020
From: Perak


QUOTE(rylim @ Feb 21 2021, 03:15 PM)
I tried to replace the cheap router (Aztech DS244) given by Unifi to Asus router, but I was told by the Unifi support that they can't provide me the password because they never keep the password, is this true? What she can do is to reset the password
*
only TM experts know your internet password . You can request your password through them, not customer service
aneip
post Feb 21 2021, 07:42 PM

Look at all my stars!!
*******
Senior Member
2,466 posts

Joined: Nov 2004


QUOTE(rylim @ Feb 21 2021, 03:15 PM)
I tried to replace the cheap router (Aztech DS244) given by Unifi to Asus router, but I was told by the Unifi support that they can't provide me the password because they never keep the password, is this true? What she can do is to reset the password
*
Yes. You will received the password through sms.
YoungMan
post Feb 21 2021, 08:01 PM

Look at all my stars!!
*******
Senior Member
6,793 posts

Joined: Oct 2008
From: Kuala Lumpur



QUOTE(rylim @ Feb 21 2021, 06:29 PM)
By the way, should I enable the IPv6 and what setting should I use?
Tried that, but the abang said he can't give me and I had to contact Unifi to get it doh.gif
*
Actually you could also login to the router and try to get the password from there. Some of their router, the password are shown not mask with ***
brianklc
post Feb 21 2021, 10:41 PM

Casual
***
Junior Member
372 posts

Joined: Sep 2006
TM nowadays every efficient. Thursday morning live chat to enquire abt the 300mbps upgrade and CS says route it to marketing dept. Friday by 11am marketing called and I confirmed the upgrade. Sunday 1pm upgrade completed.
John42
post Feb 22 2021, 03:32 AM

Getting Started
**
Junior Member
256 posts

Joined: Aug 2019
Unifi has recently giving out this new D link router for new installation. Anyone have any experience with this model?

user posted image
scflyk
post Feb 22 2021, 08:41 AM

New Member
*
Junior Member
36 posts

Joined: Jan 2006
QUOTE(brianklc @ Feb 21 2021, 10:41 PM)
TM nowadays every efficient. Thursday morning live chat to enquire abt the 300mbps upgrade and CS says route it to marketing dept. Friday by 11am marketing called and I confirmed the upgrade. Sunday 1pm upgrade completed.
*
can share what package/offer you got from them?
ray8426
post Feb 22 2021, 10:42 AM

Casual
***
Junior Member
334 posts

Joined: Jul 2011
QUOTE(John42 @ Feb 22 2021, 03:32 AM)
Unifi has recently giving out this new D link router for new installation. Anyone have any experience with this model?

user posted image
*
i saw from FB group, some are getting this new router...
I still get old version Dlink router. doh.gif
taqu
post Feb 22 2021, 10:49 AM

Enthusiast
*****
Junior Member
864 posts

Joined: May 2005
Still old router compare to DIR-842.
brianklc
post Feb 22 2021, 11:01 AM

Casual
***
Junior Member
372 posts

Joined: Sep 2006
QUOTE(scflyk @ Feb 22 2021, 08:41 AM)
can share what package/offer you got from them?
*
Same as others RM159
jpong1
post Feb 22 2021, 11:31 AM

Getting Started
**
Junior Member
292 posts

Joined: Jun 2016
QUOTE(John42 @ Feb 21 2021, 05:58 PM)
When my house was under copper I used to get the orange Netis VDSL modem router. The crappiest shit I have ever got from Unifi. Then the moment I upgraded to fibre on last August, I got the Az tech router. The WiFi range is quiet bad if you are not sitting near to the router. Then at December got the TP link AC 1200 3 antenna router. The WiFi range is good but it does auto reboot randomly. Then on Wednesday I called unifi to upgrade the firmware from the 202000306 version to the latest available version. They told me there's a new firmware version available for this router. Then they told me the support department will upgrade the firmware. Within less than an hour the firmware has updated. Now its already been 4 days since the new firmware version and till now there's no auto reboot yet.
*
can we upgrade TP link AC 1200 f/w ourselves to the latest firmware ? if yes, where to get link ? thanks


413 Pages « < 41 42 43 44 45 > » Top
Topic ClosedOptions
 

Change to:
| Lo-Fi Version
0.0274sec    0.52    6 queries    GZIP Disabled
Time is now: 2nd December 2025 - 05:32 AM