Official TM UniFi High Speed Broadband Thread V37

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Unifi Official TM UniFi High Speed Broadband Thread V37, READ 1ST PAGE FOR TURBO SPEED INFO!

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TSSilentVampire	Feb 13 2019, 05:21 PM Show posts by this member only \| Post #261
Networking Enthusiast Senior Member 5,714 posts Joined: Mar 2007	QUOTE(lolzcalvin @ Feb 13 2019, 04:36 PM) oh, doesn't work. not surprised. they asked us to call 100 (which is what we did everyday) and told us to go to another "main" TMPoint which is even further from our home. service at its best. Yes, some TMPoint are not really TMPoint, but just a reseller. Those people are hopeless.
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CerebralPelsy	Feb 13 2019, 05:45 PM Show posts by this member only \| IPv6 \| Post #262
Getting Started Junior Member 132 posts Joined: Nov 2018	QUOTE(lolzcalvin @ Feb 13 2019, 04:36 PM) oh, doesn't work. not surprised. they asked us to call 100 (which is what we did everyday) and told us to go to another "main" TMPoint which is even further from our home. service at its best. One of the reason why i unsubscribe Unifi
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CerebralPelsy	Feb 13 2019, 05:45 PM Show posts by this member only \| IPv6 \| Post #263
Getting Started Junior Member 132 posts Joined: Nov 2018	QUOTE(lolzcalvin @ Feb 13 2019, 04:36 PM) oh, doesn't work. not surprised. they asked us to call 100 (which is what we did everyday) and told us to go to another "main" TMPoint which is even further from our home. service at its best. One of the reason why i unsubscribe Unifi
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Wan	Feb 13 2019, 08:38 PM Show posts by this member only \| IPv6 \| Post #264
Glory Hunter Elite 4,174 posts Joined: Jan 2003 From: Gua	QUOTE(Nonetobeknow @ Feb 13 2019, 02:38 PM) I just change my cable to Cat 6, my router only support 300mbps but my package 800mpbs. Now I only manage to get 100mbps even after change to Cat 6 What router you're using? And can you check your network/lan card? » Click to show Spoiler - click again to hide... « Windows 8 Press the Windows key and the X key at the same time, then let go. Click on Device Manager. Find your Network Card in the list of devices. Right click on your Network Card and go to Properties. Click on the Advanced tab. In the list on the left, scroll and select "Speed & Duplex" You will most likely see "Auto Negotiation" on the right hand side under Value. Pull down the list. If you see "1.0 Gbps Full Duplex" then your Network Card will be able to handle speeds up to 1 Gbps (1000 Mbps). If you see "100 Mbps Full Duplex" then your Network Card will be able to handle speeds up to 100 Mbps. Windows 7 Click on Start, then Control Panel Click on Device Manager. Find your Network Card in the list of devices. Right click on your Network Card and go to Properties. Click on the Advanced tab. In the list on the left, scroll and select "Speed & Duplex" You will most likely see "Auto Negotiation" on the right hand side under Value. Pull down the list. If you see "1.0 Gbps Full Duplex" then your Network Card will be able to handle speeds up to 1 Gbps (1000 Mbps). If you see "100 Mbps Full Duplex" then your Network Card will be able to handle speeds up to 100 Mbps.
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lolzcalvin	Feb 13 2019, 08:46 PM Show posts by this member only \| Post #265
shibe in predicament Senior Member 1,588 posts Joined: Mar 2014 From: 75°26'11.6"S, 136°16'16.0"E	QUOTE(CerebralPelsy @ Feb 13 2019, 05:45 PM) One of the reason why i unsubscribe Unifi are you using maxis? tomorrow is my last straw. I'd give 500Mbps up for a good 100Mbps connection quality.
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TSSilentVampire	Feb 13 2019, 09:04 PM Show posts by this member only \| Post #266
Networking Enthusiast Senior Member 5,714 posts Joined: Mar 2007	QUOTE(lolzcalvin @ Feb 13 2019, 08:46 PM) are you using maxis? tomorrow is my last straw. I'd give 500Mbps up for a good 100Mbps connection quality. If it is a line issue, Maxis will need to liaise with TM to fix the problem, so you might still need to wait.
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imcrazyz	Feb 13 2019, 09:13 PM Show posts by this member only \| Post #267
Getting Started Junior Member 154 posts Joined: Jan 2014	Can any TM staff assist me, please?
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soonwai	Feb 13 2019, 09:19 PM Show posts by this member only \| Post #268
 All Stars 11,456 posts Joined: Oct 2007 From: KL	QUOTE(imcrazyz @ Feb 13 2019, 09:13 PM) Can any TM staff assist me, please? Sure, call 100. TM staff present in this forum would likely prefer to preserve their anonymity for the sake of their well-being.
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enduser	Feb 13 2019, 09:20 PM Show posts by this member only \| Post #269
Regular Senior Member 1,280 posts Joined: Jan 2003	QUOTE(imcrazyz @ Feb 13 2019, 09:13 PM) Can any TM staff assist me, please? What was the problem? Mind sharing? Call 100 for tm assistant
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imcrazyz	Feb 13 2019, 09:50 PM Show posts by this member only \| Post #270
Getting Started Junior Member 154 posts Joined: Jan 2014	QUOTE(enduser @ Feb 13 2019, 09:20 PM) What was the problem? Mind sharing? Call 100 for tm assistant Hey thanks for your reply. My current Unifi plan is VIP 10. I'm living at highrise, using VDSL2. I applied for TM turbo upgrade (100Mbps) twice. First time was at TMPoint Kepong, I filled up the blue form to request for upgrade, everything is done over the counter. They told me to restart modem on that evening itself (28/1/2019) and I should get around 30Mbps. I did as per instruction, but not OK, the speed is still 10Mbps. I suspect it is modem and router can't support the 100Mbps, so I requested for upgrade again. Just today, a TM technician changed my modem& router. Everything is OK, even the TM technician confirmed that this modem&router can support up to 100Mbps. But the Unifi plan is still at VIP 10 (I checked via my account @ unifi.com.my. I don't know why they still haven't upgrade for me even after installation of modem&router. The TM technician also didn't know what to do at that moment, so he asked me to call 100. So I called 100 (option 4) to query. After verification of my account, they asked me bunch of questions on the terms and conditions whereby I need to agree (setuju) to them, and I did. Afterwards, the person just ended the call. What now?? I don't get it. Why a simple turbo upgrade needs me to wait.. I just need to switch that plan to 100Mbps and get the TV Box, that's all I need...
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solarmystic	Feb 13 2019, 09:58 PM Show posts by this member only \| Post #271
Getting Started Junior Member 271 posts Joined: Jun 2009	Anyone else facing really high latency to US/UK right now? Ping Plotter trace to WoW US Logon IP:- This post has been edited by solarmystic: Feb 13 2019, 10:01 PM
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soonwai	Feb 13 2019, 10:10 PM Show posts by this member only \| Post #272
 All Stars 11,456 posts Joined: Oct 2007 From: KL	QUOTE(solarmystic @ Feb 13 2019, 09:58 PM) Anyone else facing really high latency to US/UK right now? Ping Plotter trace to WoW US Logon IP:- Quite bad. Seeing high latency here too. 400-800ms to all US Amazon EC2 servers.
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CerebralPelsy	Feb 13 2019, 10:40 PM Show posts by this member only \| IPv6 \| Post #273
Getting Started Junior Member 132 posts Joined: Nov 2018	QUOTE(lolzcalvin @ Feb 13 2019, 08:46 PM) are you using maxis? tomorrow is my last straw. I'd give 500Mbps up for a good 100Mbps connection quality. Nope I m not using any wifi currently. Well.....hang in thre
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Nonetobeknow	Feb 13 2019, 10:46 PM Show posts by this member only \| Post #274
New Member Junior Member 23 posts Joined: Nov 2011	QUOTE(Wan @ Feb 13 2019, 08:38 PM) What router you're using? And can you check your network/lan card? » Click to show Spoiler - click again to hide... « Windows 8 Press the Windows key and the X key at the same time, then let go. Click on Device Manager. Find your Network Card in the list of devices. Right click on your Network Card and go to Properties. Click on the Advanced tab. In the list on the left, scroll and select "Speed & Duplex" You will most likely see "Auto Negotiation" on the right hand side under Value. Pull down the list. If you see "1.0 Gbps Full Duplex" then your Network Card will be able to handle speeds up to 1 Gbps (1000 Mbps). If you see "100 Mbps Full Duplex" then your Network Card will be able to handle speeds up to 100 Mbps. Windows 7 Click on Start, then Control Panel Click on Device Manager. Find your Network Card in the list of devices. Right click on your Network Card and go to Properties. Click on the Advanced tab. In the list on the left, scroll and select "Speed & Duplex" You will most likely see "Auto Negotiation" on the right hand side under Value. Pull down the list. If you see "1.0 Gbps Full Duplex" then your Network Card will be able to handle speeds up to 1 Gbps (1000 Mbps). If you see "100 Mbps Full Duplex" then your Network Card will be able to handle speeds up to 100 Mbps. Router : tp-link wr841n my network card can support until 1 Gbps so right now i cant even full use my internet 800mbps, cant even reach 300mbps based on my router
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Nonetobeknow	Feb 13 2019, 10:46 PM Show posts by this member only \| Post #275
New Member Junior Member 23 posts Joined: Nov 2011	QUOTE(tomastan4134 @ Feb 13 2019, 03:30 PM) what router you are using ? hi there, im using tp-link wr841n
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soonwai	Feb 13 2019, 10:53 PM Show posts by this member only \| Post #276
 All Stars 11,456 posts Joined: Oct 2007 From: KL	QUOTE(Nonetobeknow @ Feb 13 2019, 10:46 PM) hi there, im using tp-link wr841n TL-WR841N only has 100Mbps network ports. Therefore you'll be limited to that. What firmware are you using on the WR841N.
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PJng	Feb 14 2019, 12:01 AM Show posts by this member only \| Post #277
10k Club All Stars 12,039 posts Joined: Oct 2017	QUOTE(imcrazyz @ Feb 13 2019, 09:50 PM) Hey thanks for your reply. My current Unifi plan is VIP 10. I'm living at highrise, using VDSL2. I applied for TM turbo upgrade (100Mbps) twice. First time was at TMPoint Kepong, I filled up the blue form to request for upgrade, everything is done over the counter. They told me to restart modem on that evening itself (28/1/2019) and I should get around 30Mbps. I did as per instruction, but not OK, the speed is still 10Mbps. I suspect it is modem and router can't support the 100Mbps, so I requested for upgrade again. Just today, a TM technician changed my modem& router. Everything is OK, even the TM technician confirmed that this modem&router can support up to 100Mbps. But the Unifi plan is still at VIP 10 (I checked via my account @ unifi.com.my. I don't know why they still haven't upgrade for me even after installation of modem&router. The TM technician also didn't know what to do at that moment, so he asked me to call 100. So I called 100 (option 4) to query. After verification of my account, they asked me bunch of questions on the terms and conditions whereby I need to agree (setuju) to them, and I did. Afterwards, the person just ended the call. What now?? I don't get it. Why a simple turbo upgrade needs me to wait.. I just need to switch that plan to 100Mbps and get the TV Box, that's all I need... Highrise cannot support 100, as i read multiple comment only 30 or 50 can apply Your line is not fibre right
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OKLY	Feb 14 2019, 12:45 AM Show posts by this member only \| IPv6 \| Post #278
The Penguin Vader Staff 12,089 posts Joined: Dec 2004 From: Malaysia	Unifi seems down, Taman Mayang PJ area.
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dishwasher	Feb 14 2019, 12:50 AM Show posts by this member only \| Post #279
heterochromatic babe Senior Member 851 posts Joined: Nov 2004	QUOTE(OKLY @ Feb 14 2019, 12:45 AM) Unifi seems down, Taman Mayang PJ area. Yep. Taman Mayang Jaya is down as well. At least it mage me stop playing Apex Legends.
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Lazygenes	Feb 14 2019, 12:51 AM Show posts by this member only \| IPv6 \| Post #280
Getting Started Junior Member 104 posts Joined: Sep 2009	QUOTE(dishwasher @ Feb 14 2019, 12:50 AM) Yep. Taman Mayang Jaya is down as well. At least it mage me stop playing Apex Legends. Kelana Jaya down too
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