Did Unifi charge anything extra for pulling fibre cable. Which floor you are staying and how much you are paying for your Unifi.

Nope, i think it doesnt exceed the limited length. Sorry i cant fully disclose my floor, but I can its between 1st to 5th floor. But the guy connect the fibre to my building's generator-like room.

RM129 per month, 100mbps.

My auntie's apartment in Pangsaria also like that. They only had Streamyx until sometime last year. TM pulled individual fibre cable from the ground floor, up the main riser and direct to each unit. On each floor, you can see all the black fibre cables snaking along the corridors to the apartments. She's on the 5th floor, not sure high it goes.

This post has been edited by soonwai: Feb 14 2019, 01:18 PM

SOP i think, for mine the generator-like room is located at every floor's middle part. I think its an "extension" from the main ports. Im not sure, i just learnt how they all do wiring and networking, really pro.

The 'generator-like room' is the IDF, or Intermediate Distribution Frame, compared to the MDF, or Main Distribution Frame, which is located somewhere in your building or around the vicinity of your building. See here for a video: https://www.youtube.com/watch?v=f9bT_hmWfHA

Wow, thanks man for the knowledge!

I had an MCMC complaint on 7 Jan till now not solving my issue yet and no response

where can I complain MCMC ? lol

No worries. If you want to learn more, consider watching Prof Messer Network+ videos on YouTube. It’s free and very informative.

it's not the line problem since my neighbour has a stable connection from maxis fibre.

and going to the main TMPoint worked. I went there and complained about the technical report and about how incompetent they are. they immediately escalated the issue and fixed it this evening.

Just spoke to customer service. Recently downgrade to 100mb plan but still using Innacom RG4332 router and Alcatel lucent I-240G-T modem, am I eligible for changing router?

After testing with wired connection, it came out to be 85mbps download and 50 mbps upload and the customer service told me that there is nothing wrong with my router and can support up to 300mbps. How to argue?

This post has been edited by zeronova: Feb 14 2019, 09:53 PM

Any latest news for streamyX user especially who's out of unifi coverage?

Guys, any issue with Tm ? My house streamyx dead...Even it show connected with IP address, but it failed to connect to internet, it will keep on disconnect and reconnect again...Tried to call 100, but phone also failed...Any issue from your end? Btw, I'm staying in Penang Butterworth area....Thanks

Same from around Butterworth, internet down. But when calling them there is an announcement saying that they are *upgrading* internet services in Penang and Perak and might affect certain users. So god knows why.

Bayan lepas area also no internet

I can't even use my house phone to call them...Phone dead as well! How to contact Tm by using Mobile phone? Thanks

My phone still working, just the interweb connection is dead.

You can call them via +603 2241 1290.

Call 03-22411290 same as 100.

Dug out a few old routers to see how they fare with UniFi Turbo 800Mbps.

First one is Mikrotik RB750GL from 2011.
RouterOS 6.43.12
Fasttrack ON
CPU Usage: ~80%


Next is Asus RT-N16 from dunno which year.
Tomato 1.28.0000 MIPSR2-3.5-140 K26 USB AIO
BCM_NAT: ON

Not sure if this is the best firmware for the Asus.

DLink DIR-615 I tested before with Turbo 500Mbps.

Limited by 100Mbps ethernet ports

All tests on Gigabit LAN. speedtest.net server is Telekom Malaysia.

This post has been edited by soonwai: Feb 14 2019, 11:19 PM

Old router can get 5++mbps is very good indeed

Try raise your issue to Member Parliament of your area together with all complaint evident you've made.