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Unifi Official TM UniFi High Speed Broadband Thread V37, READ 1ST PAGE FOR TURBO SPEED INFO!

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post Feb 2 2019, 08:39 AM

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QUOTE(iwant2 @ Feb 1 2019, 11:45 PM)
Talked to support via live chat just now.
» Click to show Spoiler - click again to hide... «

nod.gif
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Haha..tmnuts must be utilizing AI bot now
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post Feb 13 2019, 09:20 PM

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QUOTE(imcrazyz @ Feb 13 2019, 09:13 PM)
Can any TM staff assist me, please?
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What was the problem?
Mind sharing?

Call 100 for tm assistant
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post Mar 22 2019, 07:58 PM

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QUOTE(Micky78 @ Mar 22 2019, 02:19 PM)
Must be 5G testing.

Its good for them not to be left behind smile.gif
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post Apr 26 2019, 06:11 PM

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QUOTE(JohnLai @ Apr 25 2019, 09:07 PM)
Strange....no counter attack from TM against Maxis latest fibre package?
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They will soon.
U know la they act very slow.
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post May 1 2019, 04:12 PM

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QUOTE(borgyang @ May 1 2019, 04:00 PM)
Since my old router is unable to support Turbo speed 300Mbps at both LAN and Wifi (Up to 100Mbps only), I have decided to get a free router replacement by renewing contract with TM.

I did consider to top up money to purchase a better router and might get better performance in Wifi. But as we all know, it is not possible get full Wifi speed 300Mbps in real life, due to signal coverage, distance, network congestion and interference. So I am ok with it as long as the Wifi speed can achieve 100~200Mbps.

May I know which has the best performance among the stock router (TP-Link C1200, D-Link DIR-842, D-Link DIR-850L) provided by TM?
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Not worth it.
Just buy ur own router at lazada.
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post May 2 2019, 09:41 AM

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QUOTE(alvinfks78 @ May 2 2019, 09:35 AM)
Does rewind, forward, pause in Hypptv Set up box affect Online gaming?

My family like to do that when watching and i find that the game lags when they watch.
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U used TM router?
The soc not good to handle simultaneous task.
Get higher end like c3150 or ac86u.

Or get switch with vlan tagging much more cheaper solution

https://www.blacktubi.com/guide/make-any-ro...-work-on-unifi/

This post has been edited by enduser: May 2 2019, 09:54 AM
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post May 5 2019, 09:59 PM

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QUOTE(Kelvynlim @ May 5 2019, 04:46 PM)
Wonder if I downgrade my 500 to 100, will the speed be affected meaning will still be optimise to 100? Currently despite I am on 500mbps, I didn’t get the chance to enjoy it due to the modem TM offered. I am only getting ard 50-80 mbps on 2.4

Any clue?
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How much u pay for 500?

Get better router & you will appreciate the speed.
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post Jul 8 2019, 08:26 AM

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QUOTE(bulustra @ Jul 8 2019, 03:33 AM)
hi guys..

my unifi package is the 800mbps. based on my researches, my laptop, cables, router, and modem can handle the speed. but speedtests still only show max 95mbps. any idea what could the problem be?
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Give detail brand/model/set up
Wifi or lan

Read 1st page green text
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post Jul 13 2019, 03:15 AM

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QUOTE(retsmot @ Jul 12 2019, 06:46 PM)
hi guys, i wanted to pay my bill thru the unifi portal, but today i login, there is no payment to be made... usually on the dashboard got one total need pay amount, but its empty.

when i tried to login, the portal did tell me something about digital id password reset. so i reset and login. no bill to pay... i did get the sms and email on monday.

any ideas?
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Hv u try using the new 'myunifi' apps ftom tm?
Can chk bill/ pay bills thru the apps.

But the better options is using boost smile.gif
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post Jul 21 2019, 09:02 PM

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QUOTE(yhsiau @ Jul 21 2019, 08:24 PM)
Need to go to TMpoint to sign up? Can I do it via online?

Thanks
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Dun wait
Go strait to tmpoint to sign up or will regret later.
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post Jul 21 2019, 10:14 PM

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QUOTE(yhsiau @ Jul 21 2019, 09:10 PM)
I think TM will take long time to expands... sad.gif There's only 8 houses on the opposite road (Jalan 5) which are using the Maxis fibre service. But, my house address which is on Jalan 4 is not appear on the list. sad.gif
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Book first to show ur interest.

Get ur neighbour on board also

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post Aug 6 2019, 02:43 PM

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QUOTE(imranlah @ Aug 6 2019, 01:50 PM)
Aiyo suddenly router cannot connect to the internet...report live agent they reset port then ok can connect . Same thing happened for the last 3 days, 3 times reset port..technician came to check then informed router kong already. (1year old router)

Change to new router need to renew contract..

No wonder so many missed call from tm telemarketer..never pickup any of their call so maybe this is their attempt to force me to renew contrac by purposely blocking my router connection? (Contract ended last may).
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Buy ur own router, no need to renew contract.
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post Aug 6 2019, 07:39 PM

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QUOTE(cHiLdHo0drEaMz @ Aug 6 2019, 04:11 PM)
Guys, After going through few post before this, I'm still not decided which cable to go with ? Shall I get a Ugreen Cat6/7 or Dintek Cat6/7.
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Ugreen cat 7, flat cable
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post Aug 7 2019, 11:35 AM

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QUOTE(uhlaw @ Aug 7 2019, 10:43 AM)
Just wan some clarification, unifi pole and cables already installed in my housing area. Normally how long it gonna take for activation from TM so that we can apply for unifi?
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immediately go to tm point, tell them wanna register

dun wait or u will be regret.
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post Aug 7 2019, 04:38 PM

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QUOTE(uhlaw @ Aug 7 2019, 12:28 PM)
I already live chat with unifi CS, they keep saying no coverage with my provided address  rclxub.gif
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go to the counter, ask them directly

demand them to put u at least under waiting/reserve list,
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post Aug 19 2019, 06:33 PM

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QUOTE(PowerGadget @ Aug 19 2019, 03:51 PM)
Any good plan to sign up after terminate?
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Faster before ur previous port given to other subscriber
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post Sep 3 2019, 12:25 PM

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QUOTE(sHawTY @ Sep 3 2019, 09:35 AM)
Agreed

No issues so far, satisfied.
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post Sep 30 2019, 06:44 PM

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QUOTE(#Victor @ Sep 30 2019, 05:45 PM)
Something BIG is coming this October

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Nah, only promo zero pay until nxt year if u subscribe now.. nothing much

https://www.soyacincau.com/2019/09/30/unifi...ing-until-2020/
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post Oct 1 2019, 05:12 PM

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QUOTE(YoungMan @ Oct 1 2019, 09:21 AM)
🤔 very reluctant to renew, because my contract expired June next year.
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Me too..dun want to renew contract.
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post Oct 29 2019, 02:46 PM

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QUOTE(Candy12 @ Oct 29 2019, 02:04 PM)
TM should stop infuriating and provoke their customers by selecting a "handful" of their so called lucky customers and giving them <RM150 800Mbps plan.

Please come out officially and explain to all your customers why are you playing such games with the public.

Else I think these people are just trying to troll the public boasting about their non existent plans to make things worst for TM's marketing.
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U must be newbie smile.gif

Its started with long2 time ago..

What to do , u miss the boat.

Just stay around this forum , mana tau one day tm gonna give suprise again

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