QUOTE(priaye @ Jan 14 2019, 04:40 PM)
This is what pissed me off. Riders abusing the rating system and worst grab acknowledge their ratings towards us. It's really not fair. Just because we did the right things and did not follow riders request rating drop.
This rating system should not be applied for foreigners, majority of them think their money are great and treat us like rubbish, especially middle East and from India
Kena many times, rider asked to speed. We said no, and the next thing rating drop. Shit.
QUOTE(andrwss @ Jan 14 2019, 08:12 PM)
Rating system is not good, as it emotionally affect us even not our fault.
Hard to get a car - 4 stars for drivers
Expensive - 4 stars for drivers
Traffic jam come slow - 4 stars for drivers
Stuck in traffic jam - 4 stars for drivers
Put wrong pup and driver cannot find him - 4 stars for drivers
Etc.
Dafuq? They want to express their unhappiness toward grab but stars rating to drivers is all they can do. I hope grab don't show us the star ratings in future, or maybe change the rating system.
Now I don't drive in traffic jam anymore and my stars are slowly climbing.
Chill lah.
Once a while, my rating also dropped kaw kaw on the day I expected the rating would be up. Cheerful moods on the day, all riders seems okay. But next day rating dropped 2 points or more!
Then I cracked my head try to figure which rider give me that rating and have I done anything wrong? Or could it be someone wrongly press the star rating or simply want to fool us around? I never figure it out so better just forget it.
Most important grab don’t send me any warning and suspend my account will do already.