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TIME [OFFICIAL] TIME Fibre Broadband™ v4, Experience the ONE TRUE 2Gbps

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Icehart
post Jul 31 2021, 11:51 AM

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TIME down again zzzz
polarzbearz
post Jul 31 2021, 12:24 PM

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QUOTE(wirelessbuyer @ Jul 31 2021, 09:36 AM)
The 300Mbps package appear on my account too few days back, but today it's gone, only 100, 500 and 1gbps .. plus promo to upgrade package with free router but need 2yrs re-contracts, btw I've ended my contract long time ago
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Just rechecked - it's gone too cry.gif cry.gif

Oh well. Get to save rm10/month laugh.gif
Vincent6596
post Jul 31 2021, 03:28 PM

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QUOTE(polarzbearz @ Jul 29 2021, 08:50 PM)
https://www.time.com.my/loyalty-programmes

user posted image
user posted image

hmm.gif tempting to take the RM109 @ 300MBPS package (just downgraded from RM189 @ 1GBPS to RM99 @ 100MBPS package earlier this month without contract laugh.gif)
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jjj2

how to get this loyalty programmes offer ?


FusionXY
post Jul 31 2021, 04:28 PM

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QUOTE(Vincent6596 @ Jul 31 2021, 03:28 PM)
jjj2

how to get this loyalty programmes offer ?
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Hello, you can check in your selfcare portal.

Thank you.
jjj2
post Jul 31 2021, 05:24 PM

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QUOTE(Vincent6596 @ Jul 31 2021, 03:28 PM)
jjj2

how to get this loyalty programmes offer ?
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Please login to your selfcare portal, you need to be using TIME at least for 20 months or longer in order to be eligible for this.

Thanks.
Vincent6596
post Jul 31 2021, 10:14 PM

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QUOTE(jjj2 @ Jul 31 2021, 05:24 PM)
Please login to your selfcare portal, you need to be using TIME at least for 20 months or longer in order to be eligible for this.

Thanks.
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then i still need to wait for it since i just use less then 1 year only.
mypagan_26
post Aug 1 2021, 10:18 PM

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Hi folks, quick question anyone else in TTDI facing weirdness with Time speeds? Just got onboard two days ago n today, has been very erratic! On 300mbps plan but today has been crazy, sometimes streaming no problem at all then 5 minutes later it'll start to stutter, and buffer like connection lost! Just checking if anyone else in the area similar problem or if there's an issue with the installation! Cheers n thanks!
research
post Aug 3 2021, 12:09 AM

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Hi, need your view on the following issues:

Subscribed TIME 500mbps package. Was original 100mbps package, then upgraded (without any changes on devices, or technicians coming for setting).
Using modem: Huawei H8240H (provided by TIME)
Using Router: TPLINK AC1200 (Archer C50) - self bought in March 2021
LAN cable: cat5e x 3 units (1 from TIME, 2 bought new)

Issue:
Speed test below 100 mbps near router.
Tested using android phone, and Mac PC.

Called TIME.
1. They asked me buy cat6 cable
2. Called router supplier

What I have done:
I checked with other residents in my same condo, they are using cable 5e and speed test near to 500mbps.
Tested 3 cat5e cable.

What could be the reason?
What should I do to achieve 500mbps (instead of 100mbps)?

Thank you.
athlon
post Aug 3 2021, 12:28 AM

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hi sifus, i have recently gotten Huawei WA8021V5 from Time as complimentary devices (for re-contract 24 months). i don't have plan to use it since i already have the mesh system at home and very stable. my question is whether this Huawei onemesh can be used for Unifi - no IPTV connection, pure internet usage only.
miyakochan89
post Aug 3 2021, 10:52 AM

Wut?
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QUOTE(mypagan_26 @ Aug 1 2021, 10:18 PM)
Hi folks, quick question anyone else in TTDI facing weirdness with Time speeds? Just got onboard two days ago n today, has been very erratic! On 300mbps plan but today has been crazy, sometimes streaming no problem at all then 5 minutes later it'll start to stutter, and buffer like connection lost! Just checking if anyone else in the area similar problem or if there's an issue with the installation! Cheers n thanks!
*
I’m in BU area, no issues so far.
blacktubi
post Aug 3 2021, 10:57 AM

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QUOTE(research @ Aug 3 2021, 12:09 AM)
Hi, need your view on the following issues:

Subscribed TIME 500mbps package. Was original 100mbps package, then upgraded (without any changes on devices, or technicians coming for setting).
Using modem: Huawei H8240H (provided by TIME)
Using Router: TPLINK  AC1200 (Archer C50) - self bought in March 2021
LAN cable: cat5e x 3 units (1 from TIME, 2 bought new)

Issue:
Speed test below 100 mbps near router.
Tested using android phone, and Mac PC.

Called TIME.
1. They asked me buy cat6 cable
2. Called router supplier

What I have done:
I checked with other residents in my same condo, they are using cable 5e and speed test near to 500mbps.
Tested 3 cat5e cable.

What could be the reason?
What should I do to achieve 500mbps (instead of 100mbps)?

Thank you.
*
Archer C50 does not support more than 100Mbps

Specs: 1× 10/100 Mbps WAN Port

Get a router with Gigabit ports
miyakochan89
post Aug 3 2021, 11:19 AM

Wut?
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I am on 100mbps. When i do speed test, am I supposed to see the download and upload speed nearing around 100mbps as well?

Tested on phone app vs browser (browser seems to show lower speed as always)

My iphone 12 pro seems to be able to get 100mbps but my PC with Wifi adapter only got about 10~15mbps? Wonder why this is happening? And yes the wifi adapter could handle up to 300mbps. Both devices tested on the same spot.

This post has been edited by miyakochan89: Aug 3 2021, 11:43 AM
bananabread
post Aug 3 2021, 12:13 PM

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Just saw 500mbps package eligible for 24 months x RM10 rebate every month from monthly fee rm139, free MESH wifi

I subscribed 500mbps end July and get 3 x RM10 rebate only. Kinda sienzzzz.. thinking of downgrade already.
research
post Aug 3 2021, 12:40 PM

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QUOTE(blacktubi @ Aug 3 2021, 10:57 AM)
Archer C50 does not support more than 100Mbps

Specs: 1× 10/100 Mbps WAN Port

Get a router with Gigabit ports
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Thank you for your input. How come ya? The model description stated they supported up to 300mbps. Welcome your input.
FusionXY
post Aug 3 2021, 12:54 PM

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QUOTE(bananabread @ Aug 3 2021, 12:13 PM)
Just saw 500mbps package eligible for 24 months x RM10 rebate every month from monthly fee rm139, free MESH wifi

I subscribed 500mbps end July and get 3 x RM10 rebate only. Kinda sienzzzz.. thinking of downgrade already.
*
Do you mean the RM99 x 3 months offer?
kmrdeva
post Aug 3 2021, 01:04 PM

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QUOTE(research @ Aug 3 2021, 12:40 PM)
Thank you for your input. How come ya? The model description stated they supported up to 300mbps. Welcome your input.
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Model description on where?

It says 10/100 ports for WAN and LAN here https://www.tp-link.com/my/home-networking/...#specifications.
PRSXFENG
post Aug 3 2021, 01:09 PM

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QUOTE(research @ Aug 3 2021, 12:40 PM)
Thank you for your input. How come ya? The model description stated they supported up to 300mbps. Welcome your input.
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It's a bit of sly marketing

by 300Mbps they mean Wi-Fi AC specs, so 300Mbps on 2.4Ghz and 867Mbps on 5Ghz
So by that they mean the Wi-Fi can go up to say 1200Mbps "combined"
So you could transfer files locally over Wi-Fi up to said speed.
In reality you will never see those speeds but that's not the main issue here.

The problem is the router has 10/100 WAN and LAN ports

so between your modem and router only can go up to 100Mbps
that's the bottleneck

Basically like
Fibre cable (2.4Gbit) -> Modem (1Gbit) -> Router (100Mbps) -> Wi-fi ("up to" 1200Mbps)

Your slowest link is 100Mbps so, 100Mbps is all you get.

Get a router with Gigabit WAN Ports.
research
post Aug 3 2021, 01:24 PM

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QUOTE(kmrdeva @ Aug 3 2021, 01:04 PM)
Model description on where?

It says 10/100 ports for WAN and LAN here https://www.tp-link.com/my/home-networking/...#specifications.
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Thank you very much for your link. Now I understand. I saw "2.4 GHz: 300 Mbps (802.11n)"...

research
post Aug 3 2021, 01:29 PM

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QUOTE(PRSXFENG @ Aug 3 2021, 01:09 PM)
It's a bit of sly marketing

by 300Mbps they mean Wi-Fi AC specs, so 300Mbps on 2.4Ghz and 867Mbps on 5Ghz
So by that they mean the Wi-Fi can go up to say 1200Mbps "combined"
So you could transfer files locally over Wi-Fi up to said speed.
In reality you will never see those speeds but that's not the main issue here.

The problem is the router has 10/100 WAN and LAN ports

so between your modem and router only can go up to 100Mbps
that's the bottleneck

Basically like
Fibre cable (2.4Gbit) -> Modem (1Gbit) -> Router (100Mbps) -> Wi-fi ("up to" 1200Mbps)

Your slowest link is 100Mbps so, 100Mbps is all you get.

Get a router with Gigabit WAN Ports.
*
Awesome-professional-swift-effective input.
Took me a week to figure out what happened (following TIME support person advices), risked myself going to 5 phone gadget shops to source new LAN cable (cat5e and cat6 copper). As TIME kept saying they detected it was LAN cable issue. Even though I have given them my router details.

Terima kasih so much. Will keep this "Get a router with Gigabit WAN Ports" in mind.

TableBottom
post Aug 3 2021, 01:59 PM

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Damansara Perdana area apparently having 'splitter error' according to the Level 2 CS that called me. My 1Gbps plan only getting <100Mbps download and upload, tested on LAN. Is anyone else having similar speed degradations in the area?

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