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TIME [OFFICIAL] TIME Fibre Broadband™ v4, Experience the ONE TRUE 2Gbps

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TableBottom
post Oct 15 2018, 06:58 PM

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Hi, does anyone know if the Asus ROG G501VW supports gigabit internet? I've used two different USB 3.0 gigabit ethernet adapters and could only reach 500 up/down. A TIME technician said that the bottleneck is the adapter but I'm not sure if this is the case. Would a USB-C gigabit ethernet adapter improve my speed? Thanks
TableBottom
post Oct 15 2018, 09:02 PM

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QUOTE(wirelessbuyer @ Oct 15 2018, 07:56 PM)
If you have extra pc or laptop, its better for you to do a network thoughput test first by using tools like iperf. Then you can identify the bottleneck/issue, its either:

1. Your ethernet adapter
2. USB port of your laptop
3. Your router/ap/switch that you plug the ethernet cable on
4. Defective LAN cable
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I tested with a Macbook, this is what I got. Using a 68U and it's plugged in the gigabit port, cable is a 10m CAT 7. The technician tested my cable on his laptop and he got 900+ down 500 up.
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This post has been edited by TableBottom: Oct 15 2018, 09:02 PM
TableBottom
post Oct 15 2018, 10:25 PM

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QUOTE(wirelessbuyer @ Oct 15 2018, 09:31 PM)
Your result shows that your local network is fine and can achieve 900+Mbps.

The bottleneck should be on your router or incoming bandwidth from modem.

Try to do direct pppoe from your modem to your laptop to bypass the router as FusionXY suggestion above.
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I actually did a direct pppoe a few days ago during a call with TIME support. The speed was actually slower LOL, like around 100-200 Mbps down/up
TableBottom
post Oct 15 2018, 10:45 PM

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QUOTE(FusionXY @ Oct 15 2018, 10:31 PM)
Hi, you're using 1Gbps?

Try to restart your both equipments.
Which state are you in?

That is strange with your issue now.

Thanks.
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Hi, yep was upgraded from the 300Mbps plan. Restarted again, speedtest to time server got 450 down, 496 up. But when I use fast.com can get 530 down 850 up (I thought max upload speed was only 500? haha)

Selangor. Yeah it's weird, gonna go back Digital Mall this weekend to switch the USB 3.0 ethernet adapter to a USB-C ethernet adapter to see if it makes any difference.
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post Oct 15 2018, 11:05 PM

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QUOTE(FusionXY @ Oct 15 2018, 10:58 PM)
Hi, do try out and see.

If possible, test out 5GHz and see.
Have you tried another LAN Cable?

Thanks.
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5Ghz with a distance of <1m from router I get 400 down/up
Yeah tried with old 5e cable got more or less the same, 300-400 down/up
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post Oct 16 2018, 07:04 PM

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QUOTE(wirelessbuyer @ Oct 16 2018, 03:33 PM)
For your LAN issue, it seems similar to the video below, where 350Mbps is the limitation of USB2.0 of the laptop:

https://youtu.be/pL3e06Z1aws?t=210

Router (gigabit) -> Cat5e -> Ether adapter USB3.0 -> Laptop USB3.0 --- able to get ~500Mbps up down
Router (gigabit) -> Cat5e -> Ether adapter USB3.0 -> Laptop USB2.0 --- only able to get ~350Mbps up down
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Oh so even though when I'm on the 1gbps plan, max speed I could get is ~500? Switched my USB 3.0 ether adapter with a USB-C one and the speeds are still more or less the same.
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post Oct 16 2018, 07:43 PM

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QUOTE(wirelessbuyer @ Oct 16 2018, 07:21 PM)
Sry, I was just pointing at the video example as he is showing 500Mbps package speed, but with USB2.0 he is bottlenecking the connection to 350Mbps. But on your case, you should be able to get ~1000/500 Mbps with your current package.

Now it seems that your issue is not related to the this example above.
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Ah okay, thanks. Still trying to figure out what's the bottleneck. Even got my 2 extra CAT 7 cables that arrived today so all cables now using CAT 7, still no improvement.
TableBottom
post Oct 16 2018, 09:51 PM

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QUOTE(tigasinggate @ Oct 16 2018, 09:36 PM)
Dear all,

Just to share my experience with TIME 1G broadband.. I have done a lot of test but still not able to get reasonable result. One of my friend suggest me to switch of anti-virus & windows firewall.. After disable both apps... Hmmmmm... 900++ Yeeehaaaaaa..[attachmentid=10072253]
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Interesting, after disabling mine I managed to reach 626 down, usually getting around 400. Hopefully we'll find a proper solution soon haha
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post Oct 16 2018, 10:33 PM

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QUOTE(wirelessbuyer @ Oct 16 2018, 10:26 PM)
Hey, are you running on windows 10? If yes, can you check whether your ethernet adapter is running on 2.0 or 3.0 speed

Setting > Device > Bluetooth & Other Device > *find your ethernet adapter*
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Yep running W10. It says Connected to USB 3.0 (even though it's a USB-C device)
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post Oct 16 2018, 11:28 PM

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QUOTE(wirelessbuyer @ Oct 16 2018, 10:41 PM)
Just notice your previous reply that now you can achieve more than 600Mbps, even though not yet gigabit speed as per your 1Gbps package biggrin.gif
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Yep, slowly getting there tongue.gif
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post Oct 17 2018, 09:05 AM

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QUOTE(ntc3freak @ Oct 17 2018, 08:34 AM)
USB-C is just the type of connector that is used. Internally it is still using USB3.0 interface, not the newer USB3.1
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Ah, thanks for the clarification
TableBottom
post Oct 17 2018, 11:42 PM

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Guys I've been searching for my bottleneck and I think I've found it. Before this I changed my ethernet adapter to a USB-C one and switched all cables to CAT 7 but the speed difference was marginal.

My bottleneck was Kaspersky. Was using Kaspersky Internet Security 2019 before this and my speed averaged around 650-700Mbps download. Switched to Bitdefender Total Security 2019 and these are my results:

Bitdefender enabled with Bitdefender Firewall
Speedtest: 818Mbps down 496Mbps up
Fast: 1.1Gbps down 480Mbps up

Bitdefender enabled with Windows Firewall
Speedtest: 806Mbps down 495Mbps up
Fast: 1.2Gbps down 470Mbps up

Bitdefender enabled with no firewall
Speedtest: 804Mbps down 500Mbps up
Fast: 1.1Gbps down 500Mbps up

Bitdefender disabled with no firewall
Speedtest: 786Mbps down 499Mbps up
Fast: 1.1Gbps down 460Mbps up

Note: All Speedtest tests were using TIME Shah Alam server

Your results may vary, if you see the previous pages I posted my iperf results and the max transfer speed I got was around 900Mbps so getting 818Mbps download is alright for now. So if you're using Kaspersky and experiencing slow speeds then can give Bitdefender a shot, let me know if it works/doesn't work for you biggrin.gif
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post Oct 18 2018, 04:13 PM

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QUOTE(blacktubi @ Oct 18 2018, 12:12 AM)
THIS, couldn't stress this enough. Good find.

Same thing from the router side. Enabling additional features like Antivirus, QoS, browsing history and etc will impact the maximum capable speed.
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Haha thanks, I can chill for now tongue.gif
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post Oct 19 2018, 11:26 AM

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QUOTE(blacktubi @ Oct 19 2018, 11:02 AM)
user posted image

Tested with Speedtest desktop client for the best accuracy. Just realize that browser based speedtest is rather inaccurate.

Router used: GT-AC5300  biggrin.gif
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Yoooo
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TableBottom
post Nov 13 2020, 04:17 PM

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ah i'm not the only one then
TableBottom
post Jan 31 2021, 09:51 PM

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Is anyone else having intermittent downtime in Damansara Perdana area? LAN status connected but speed will drop drastically.
TableBottom
post Aug 3 2021, 01:59 PM

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Damansara Perdana area apparently having 'splitter error' according to the Level 2 CS that called me. My 1Gbps plan only getting <100Mbps download and upload, tested on LAN. Is anyone else having similar speed degradations in the area?

 

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