I have 2 lap tops and 1 Surface Pro that supports 5G and can achieve only max 300 Mbps on 5GHz.

On wired now, I just achieved 955Mbps only if I select Time dotcom Bhd server. The rest can only achieve 800+ Mbps.

So I realize that if I select Time dotcom Bhd server, can achieve higher in my lap tops, Surface Pro and Note 9.

Maybe as it gets later, can achieve 1 Gbps... we shall see....

setapak melati here no line. anyone in similar area?

LOS blinking ?

Can text me via whatsapp ? I guide you to check.

Mine also bangsar area, globe become oren color. Call time nobody pick up my call

Awesome speed 

guess its your device not the network i guess.
does it happen to other device as well?

Hi everyone, need some help here. It's been quite a few years that I subscribe to TIME broadband 100mbps package with the given TP Link Archer C1200 router. Having no issues with connection speed all this while until lately, here are some problems that I encountered.

1. When laptop connected to 5GHz network, both download and upload speed able to get 100+- mbps which is normal. However, when my Honor 20 Pro phone, Mi Box S and Ipad connected to 5GHz network, download gets only 30-40 mbps but upload able to get 90-100 mbps.
2. During the test, my devices show connected to 5GHz network with excellent signal strength. Stand right in front of router and do speedtest still the same issue.
3. Rebooted router, same issue. Go into TP Link and restore all settings back to default, same issue.
4. Called up TIME tech support, they did a so called "reset" from their side and ask me use my phone browse to testyourspeed.time.com.my. Did a speedtest from TIME website using my phone and result shows 100+mbps on both download and upload. TIME considered this issue solved and close the ticket.
5. After hang up the call, open my Ookla speedtest app using my phone and re-test again, again it shows download 30+mbps and upload 100+ mbps. Tested on 2.4GHz network, download shows 20+ mbps and upload 90+ mbps.
6. I can see that my Mi Box S is loading Netflix videos slowly and even when playing videos, I can see pixelation which I believe Netflix is optimizing the video quality based on my connection speed.

I've been using the same phone and did speed test using Ookla speedtest app all this while and I get actually get 100+ mbps on both download and upload.

Sorry if my explanation causes any confusion. I hope someone could help me to solve my connection issues.

Thank you very much!

Update: Without changing any settings in my router, thing seems to be back to normal now, strange. Now when I do speedtest using my phone, I'm able to get back 100+ mbps on both dl and ul for now. Hopefully your issue also solve by now.

So I don't need an installation person over?

Also, based on experience would this help much? My condo seems like it'd be small enough for any router that doesn't suck, but I don't know if its the router's fault or that the walls are full of lead or something.

Hi folks, quick question anyone else in TTDI facing weirdness with Time speeds? Just got onboard two days ago n today, has been very erratic! On 300mbps plan but today has been crazy, sometimes streaming no problem at all then 5 minutes later it'll start to stutter, and buffer like connection lost! Just checking if anyone else in the area similar problem or if there's an issue with the installation! Cheers n thanks!

It's prudent to have a 4G back up with another provider. Just connect the 4G router or modem to the main. 15 hours, what a waste of productivity ...