[*]PATA Maximum transfer speed: 16, 33, 66, 100, 133 MB/s [*]SATA
SATA 1.5 Gbps aka SATA 1 aka SATA I Maximum transfer speed: 150 MB/s
SATA 3.0 Gbps aka SATA 2 aka SATA II Maximum transfer speed: 300 MB/s
SATA 6.0 Gbps aka SATA 3 aka SATA III Maximum transfer speed: 600 MB/s
[*]S.M.A.R.T. "S.M.A.R.T. (Self-Monitoring, Analysis and Reporting Technology; often written as SMART) is a monitoring system for computer hard disk drives to detect and report on various indicators of reliability, in the hope of anticipating failures." Capacity
4.0 TB = 3,725.29 GiB
3.0 TB = 2,793.96 GiB
2.0 TB = 1,862.65 GiB
1.5 TB = 1,396.98 GiB
1.0 TB = 931.32 GiB
750 GB = 698.49 GiB
640 GB = 596.05 GiB
500 GB = 465.66 GiB
320 GB = 298.02 GiB
Further Reading
Failure Trends in a Large Disk Drive Population "In this paper we present one such study by examining the population of hard drives under deployment within Google's computing infrastructure."
I wanted to ask a few question.Now all external hard disk having USB solder into it , like WD element and seagate slim. Which external hard disk still able to take out as it was using sata port and use as PC or Laptop ?
I wanted to ask a few question.Now all external hard disk having USB solder into it , like WD element and seagate slim. Which external hard disk still able to take out as it was using sata port and use as PC or Laptop ?
Wanted to find one.
You can get a cover and an internal HDD separately which uses SATA cable instead of USB.
I would still go with USB given that it is more widely available on other systems. USB3.0 or USB3.1 is more than sufficient for normal usage.
You can get a cover and an internal HDD separately which uses SATA cable instead of USB.
I would still go with USB given that it is more widely available on other systems. USB3.0 or USB3.1 is more than sufficient for normal usage.
I wanted to save some $ and have extra warranty for it.Lets say WD element having sata port.It'd be much cheaper than buying a hard disk + cover.Besides WD element have 3 years of warranty compare to internal sata 2 years. Too bad WD element does not have sata in it.More over , even after the warranty , can be use as internal drive.
What do you think ? which external hard disk currently using sata ?
I wanted to save some $ and have extra warranty for it.Lets say WD element having sata port.It'd be much cheaper than buying a hard disk + cover.Besides WD element have 3 years of warranty compare to internal sata 2 years. Too bad WD element does not have sata in it.More over , even after the warranty , can be use as internal drive.
What do you think ? which external hard disk currently using sata ?
My view it is not worth doing. You won't be getting much out of it.
Read / write speed may increased but not significant.
If you were using SSD then I would say it is worth it.
My view it is not worth doing. You won't be getting much out of it.
Read / write speed may increased but not significant.
If you were using SSD then I would say it is worth it.
I found out current WD 1TB blue Hard disk having some kind of weird reading sound which is not a reading/write mechanical sound rather it is like a disc spining whining sound while reading/writing. It's a new technolgy/firmware which read data having those whine sound ? Newly WD 1TB HD having same kind of reading sound for model EZEX or something.
I found out current WD 1TB blue Hard disk having some kind of weird reading sound which is not a reading/write mechanical sound rather it is like a disc spining whining sound while reading/writing. It's a new technolgy/firmware which read data having those whine sound ? Newly WD 1TB HD having same kind of reading sound for model EZEX or something.
I doubt the new technology / firmware would have made the HDD noisier. Better checking the health of the HDD via HDDScan.
I doubt the new technology / firmware would have made the HDD noisier. Better checking the health of the HDD via HDDScan.
It's not nosier , it's the read/write sound. Normal hard disk seeking is like mechanical cranking sound but it's on whining sound.No cranking but coil whining when r/w
btw , I would like to ask about pro and cons on WD rainbow color type.Most website only mention their different but about the cons for the hard disk firmware , non of them mention.Whether it jump on seeking or less intelligent on firmware.
Take example , can a Purple surveillance WD use as storing media files vs WD Green as media storage ? Maximun read/write TB for a specific hard disk and etc ? 1 day achieving 2TB r/w ? PCB board quality and etc.
This post has been edited by Maxieos: Jan 1 2017, 10:38 PM
It's not nosier , it's the read/write sound. Normal hard disk seeking is like mechanical cranking sound but it's on whining sound.No cranking but coil whining when r/w
btw , I would like to ask about pro and cons on WD rainbow color type.Most website only mention their different but about the cons for the hard disk firmware , non of them mention.Whether it jump on seeking or less intelligent on firmware.
Take example , can a Purple surveillance WD use as storing media files vs WD Green as media storage ? Maximun read/write TB for a specific hard disk and etc ? 1 day achieving 2TB r/w ? PCB board quality and etc.
1. Can a Purple surveillance WD use as storing media files vs WD Green as media storage ? I would think so. Purple should be more durable but I have never owned any WD purple.
2. Maximum read/write TB for a specific hard disk and etc ? 1 day achieving 2TB r/w ? PCB board quality and etc. This is too technical for me.
I have only used WD Blue and WD Red for archiving and have several of them which failed after their warranties have lapsed.
any hdd 2tb to recommend? for 2nd hard drive usage, primary hdd is SSD for critical programs and OS only. Most of the stuffs like games etc is going to be on this HDD, should i go for SSHD type or others?
any hdd 2tb to recommend? for 2nd hard drive usage, primary hdd is SSD for critical programs and OS only. Most of the stuffs like games etc is going to be on this HDD, should i go for SSHD type or others?
any hdd 2tb to recommend? for 2nd hard drive usage, primary hdd is SSD for critical programs and OS only. Most of the stuffs like games etc is going to be on this HDD, should i go for SSHD type or others?
Get 250GB/256GB SSD to install OS+important programs+important games (mehhh)
then the remaining programs/files/docs put in HDD, no need SSHD for that because SSD will do the work already.
1. Can a Purple surveillance WD use as storing media files vs WD Green as media storage ? I would think so. Purple should be more durable but I have never owned any WD purple.
2. Maximum read/write TB for a specific hard disk and etc ? 1 day achieving 2TB r/w ? PCB board quality and etc. This is too technical for me.
I have only used WD Blue and WD Red for archiving and have several of them which failed after their warranties have lapsed.
Thanks and also What is the did different between HGST 2.5 internal hard disk vs WD 2.5 ? which brand do you recommend ? Using for external storage.
some list and price HGST 32M / 7200RPM 265 SEAGATE 5400RPM 265 WD 8M / 5400RPM 249 WD 16M / 7200RPM 302
any hdd 2tb to recommend? for 2nd hard drive usage, primary hdd is SSD for critical programs and OS only. Most of the stuffs like games etc is going to be on this HDD, should i go for SSHD type or others?
any hdd 2tb to recommend? for 2nd hard drive usage, primary hdd is SSD for critical programs and OS only. Most of the stuffs like games etc is going to be on this HDD, should i go for SSHD type or others?
which external hdd can you guys recommend? for media storage only, movies and some software installers, i have 1 TB HDD in pc but is piling up with medias and softwares, need to move em out
which external hdd can you guys recommend? for media storage only, movies and some software installers, i have 1 TB HDD in pc but is piling up with medias and softwares, need to move em out
Seagate Expansion 1TB Portable External Hard Drive USB 3.0 (STEA1000400) @ USD 55
or
WD 1TB Elements Portable External Hard Drive - USB 3.0 - WDBUZG0010BBK-EESN @ USD 53
This post has been edited by g104: Feb 16 2017, 11:42 AM
Hiya everyone.. Just to check. Should i get SV35 or Skyhawk ? I'm currently using it as a secondary partition to store my video files(mostly HD). I'll use my main system hdd to access this secondary partition to watch video as well. This is not a NAS and it's my personal desktop pc.
WD red only 5400rpm, will it be slow? because alot of my programs will be installed on that HDD..
Bigger capacity like 4TB & above, single partition to store movies and musics. Programs usually install to SSD/7200rpm HDD, usually 500GB-1TB best suits. That's why my computer at least got 2SSD & 2 HDD as minimum.
It's not nosier , it's the read/write sound. Normal hard disk seeking is like mechanical cranking sound but it's on whining sound.No cranking but coil whining when r/w
btw , I would like to ask about pro and cons on WD rainbow color type.Most website only mention their different but about the cons for the hard disk firmware , non of them mention.Whether it jump on seeking or less intelligent on firmware.
Take example , can a Purple surveillance WD use as storing media files vs WD Green as media storage ? Maximun read/write TB for a specific hard disk and etc ? 1 day achieving 2TB r/w ? PCB board quality and etc.
Yes, surveillance and NAS hard disk is extreme reliable. All my 4 computers never use cheapo regular desktop hard disk, some of my hard disk already 10 years still strong. I now still raise fund to buy next Seagate Ironwolf HDD to my backup purpose for all my computers.
=.= this thread seems rather dead... Just ask a suggestion for Seagate Skyhawk vs sv35 seems like no replies. Not requiring a 24/7 support or instant one since it's a free joint community advice only. But at least an advise at least?
Why when picking fault against each others view, only all the experts will appear.
This post has been edited by darkskies: Mar 3 2017, 08:39 AM
=.= this thread seems rather dead... Just ask a suggestion for Seagate Skyhawk vs sv35 seems like no replies. Not requiring a 24/7 support or instant one since it's a free joint community advice only. But at least an advise at least?
Why when picking fault against each others view, only all the experts will appear.
Harddisk dead like VHS already replacing by rapid SSD
Harddisk dead like VHS already replacing by rapid SSD
If dead like vhs, then still many people use vhs to store porn because of cheap and big storage unlike ssd. At least you can store many episodes and 1080p somemore. Enough to store 4k ones too. Ssd store a few, low disk space.
Back to serve justice to those PKHKC corrupted Ex-ministers!
Senior Member
3,351 posts
Joined: Dec 2006
QUOTE(darkskies @ Mar 3 2017, 08:38 AM)
=.= this thread seems rather dead... Just ask a suggestion for Seagate Skyhawk vs sv35 seems like no replies. Not requiring a 24/7 support or instant one since it's a free joint community advice only. But at least an advise at least?
Why when picking fault against each others view, only all the experts will appear.
Well, Seagate screw up since the old SV35 a few years back and whatever they touch they screw it up. But they are actively coming back to the desktop HDD scene. I have yet to test their new Skyhawk since i converted to Purple then. But seems Toshiba as a niche player with limited products is quite good for surveillance HDD. If you are in this line I can put you in the loop for their free flow non-halal events!
This post has been edited by adamw: Mar 16 2017, 09:52 AM
Well, Seagate screw up since the old SV35 a few years back and whatever they touch they screw it up. But they are actively coming back to the desktop HDD scene. I have yet to test their new Skyhawk since i converted to Purple then. But seems Toshiba as a niche player with limited products is quite good for surveillance HDD. If you are in this line I can put you in the loop for their free flow non-halal events!
It wasn't just seagate. Seems to me western digital was screwing up as well. Their blue and green series seems to be a junk series that have been rma very frequently. After 1 years sharp, it'll die. Some last till 2 years mark and fail very punctually. Nice strategy of western digital to be calculative to make you dump your hdd after 2years. This seems to be a joint collaboration strategy made by western digital and seagate because Harddisk price fell like dirt cheap. In order to secure their revenue, they made rainbow color and gothic names model with different price range. But nicely, none of the harddisk will ever survive past a legendary 10 years mark. You pay RM100-200 with a bigger space gb, it'll bound to fail after 1-2 years. You pay 200-300 ,it'll fail after 3-4 years. You pay 300-500 , it'll fail after 7 years. The manufacturers such as seagate and western digital knows that nowadays, it's hard for everyone to live without 1 tb. It's a common storage numbers. So in order have free flow of money coming into their company, they design their hdd to die after certain cycle of useage.
It wasn't just seagate. Seems to me western digital was screwing up as well. Their blue and green series seems to be a junk series that have been rma very frequently. After 1 years sharp, it'll die. Some last till 2 years mark and fail very punctually. Nice strategy of western digital to be calculative to make you dump your hdd after 2years. This seems to be a joint collaboration strategy made by western digital and seagate because Harddisk price fell like dirt cheap. In order to secure their revenue, they made rainbow color and gothic names model with different price range. But nicely, none of the harddisk will ever survive past a legendary 10 years mark. You pay RM100-200 with a bigger space gb, it'll bound to fail after 1-2 years. You pay 200-300 ,it'll fail after 3-4 years. You pay 300-500 , it'll fail after 7 years. The manufacturers such as seagate and western digital knows that nowadays, it's hard for everyone to live without 1 tb. It's a common storage numbers. So in order have free flow of money coming into their company, they design their hdd to die after certain cycle of useage.
I miss very old items where its used 2 made lasting more than 10 years argh
It wasn't just seagate. Seems to me western digital was screwing up as well. Their blue and green series seems to be a junk series that have been rma very frequently. After 1 years sharp, it'll die. Some last till 2 years mark and fail very punctually. Nice strategy of western digital to be calculative to make you dump your hdd after 2years. This seems to be a joint collaboration strategy made by western digital and seagate because Harddisk price fell like dirt cheap. In order to secure their revenue, they made rainbow color and gothic names model with different price range. But nicely, none of the harddisk will ever survive past a legendary 10 years mark. You pay RM100-200 with a bigger space gb, it'll bound to fail after 1-2 years. You pay 200-300 ,it'll fail after 3-4 years. You pay 300-500 , it'll fail after 7 years. The manufacturers such as seagate and western digital knows that nowadays, it's hard for everyone to live without 1 tb. It's a common storage numbers. So in order have free flow of money coming into their company, they design their hdd to die after certain cycle of useage.
If what you mention was really happening , does a big company like Cloud storage earing ?
Eg , 1TB for google drive per year.Most part will be raid as for cloud storage which it'll be 1+1TB or 2 hard drive.If it tend to fail within 1-2 years sharp the cost of earning will be lower. Surely there are some extra stuff which I didn't add in example power consume , maintenance , security and etc. Hard disk maybe in a better warranty state + contract with hard disk OEM.
I am not too good in understanding on HDD hopefully someone will explain more in deep.
If what you mention was really happening , does a big company like Cloud storage earing ?
Eg , 1TB for google drive per year.Most part will be raid as for cloud storage which it'll be 1+1TB or 2 hard drive.If it tend to fail within 1-2 years sharp the cost of earning will be lower. Surely there are some extra stuff which I didn't add in example power consume , maintenance , security and etc. Hard disk maybe in a better warranty state + contract with hard disk OEM.
I am not too good in understanding on HDD hopefully someone will explain more in deep.
You assuming Google uses the same Sata hdd as you do? I believe they uses top notch server built storage that last very long and have very low failure rate. It's business and those storage runs 24/7 around the clock. Normal hdd like ours if used in their server will die in a week or perhaps could not last through 3 days. Yeap it's raid which means wearing up the spin cycle even further more. Besides, I'm unsure if our normal hdd could even fit into Google servers.. It needs to be hot swappable without the need to down the servers. I believe neither ahci nor ide provide such convenience to be hot swappable without booting off windows. Maybe USB but I don't think Google is dumb enough to have USB all over the servers to contain the huge amount of storage space just for the convenience of hot swappable.
You assuming Google uses the same Sata hdd as you do? I believe they uses top notch server built storage that last very long and have very low failure rate. It's business and those storage runs 24/7 around the clock. Normal hdd like ours if used in their server will die in a week or perhaps could not last through 3 days. Yeap it's raid which means wearing up the spin cycle even further more. Besides, I'm unsure if our normal hdd could even fit into Google servers.. It needs to be hot swappable without the need to down the servers. I believe neither ahci nor ide provide such convenience to be hot swappable without booting off windows. Maybe USB but I don't think Google is dumb enough to have USB all over the servers to contain the huge amount of storage space just for the convenience of hot swappable.
I dont know , what i saw at the video is using normal HD like us.Did I saw it wrongly ? Still someone care to explain how to earn if cloud was to run non stop ? Electric bill cost , drive failure within 2 years and etc ?
I dont know , what i saw at the video is using normal HD like us.Did I saw it wrongly ? Still someone care to explain how to earn if cloud was to run non stop ? Electric bill cost , drive failure within 2 years and etc ?
I assume that from what you ask, you might have already Google up the answers yourself. But you would like further citations from someone else. I've to say this is close business strategy. If someone is able to lay it out on spreadsheet on your questions, he can be either the new ceo of Google or Google will have to worry about a new competitor. Electric cost I assume you saw the word green and economy energy Google data center. Disk failure rate I believe would be something they won't reveal. If you look closely the hdd, they are not showing what kind of hdd they using. But do you want your business to be full of failing hdd if you operate a Datacenter? Yes we talk about raids that has mirroring and failing one has multiple ones to replace. But I can assure you, the hdd you have on hand is quite different from the one that's provided to Google data centers. They have contracts straight from the manufacturer itself or perhaps indirectly with a distributor. Which has some form of warranty on those hdd. Like dell's hdd warranty for enterprise. I remember is around rm500 annually. The hdd if spoil, Dell will send you a new one directly without rma your current faulty one. I believe is same as what Google operates on. Or something closer. But take note, like what I said, as a manufacturer yourself, do you want to keep warranty those failing hdd? Your company will immediately bankrupt to cover those losses. I might have overlooked the Sata hdd part because I used to seen scsi hdd that looks the same size as Sata. The only difference is the connector. There are other type SAS. I believe most data centers operates on that one.
what hdd do u guys recommend? recently the WD hdd quality seems to be getting worst. is seagate good?
Yeah, what do u guys recommend for HDDs? Is WD purple a good choice compare to WD blue and green? Thinking of trying out other brands. I regret myself for not buying samsung HDDs when they're available. Both of mine Samsung HDDs still alive and kicking for almost 9 years already.
This is not a SSD but just getting this to store all my movies and making it portable. Woots 4TB is big in size, but it's a little heavy compared to the other 1TB or 2TB HDD. Transfer speed is acceptable, since its just used to store movies, seems fast enough. Got this from a promo at 11STREET. Just wondering if anyone tried changing the usb cable, from usb 3.0 to USB C cable? Would it work?
My Samsung 1TB HDD is still working fine at the moment(bought it in Nov 2013). And now looking for extra hdd because shortage of space for games and movies(my OS and ff14 game are in SSD 120gb). Is Seagate barracuda 2TB is a good hdd to add in? The Firecuda 2TB SSHD kinda expansive for me at the moment(budget restraints)
My Samsung 1TB HDD is still working fine at the moment(bought it in Nov 2013). And now looking for extra hdd because shortage of space for games and movies(my OS and ff14 game are in SSD 120gb). Is Seagate barracuda 2TB is a good hdd to add in? The Firecuda 2TB SSHD kinda expansive for me at the moment(budget restraints)
Haha can can😄👍If you can go 4 more better like 3TB 4TB type hahahaha
Hiya all, I'm interested to know if anyone is using Seagate's SSHD Firecuda (1tb) for their primary OS? It's almost twice the price compare to the HDD Barracuda. I've read several reviews and benchmark and it seems like in most cases Barracuda actually have about the same performance, if not better. But I've also read about SSHD will improve overtime as it learns to store frequently accessed data in the flash memory.
That's why I'm hoping to hear from people who's running their OS on SSHD, especially those that had used it for some time now.
Anyone using WD80EFZX HDD as usual desktop drive? Seems nice but the noise from youtube videos I watched seems worrying. Some like those old delta fan with the fan edge hitting cables.
May i know any 1 using cctv HDD (skyhawk) for file storage in desktop? Since baracudda only 2 years, skyhawk 3 years warranty not much different compare to NAS extra Rm100 for same 4tb. Thank you.
May i know any 1 using cctv HDD (skyhawk) for file storage in desktop? Since baracudda only 2 years, skyhawk 3 years warranty not much different compare to NAS extra Rm100 for same 4tb. Thank you.
Depends on how often and how fast you want to use the file (watching movie, network fileshare for music or video files, game file) if just to park your video files, seldom use documents or pictures then cctv is good enough since the cctv speed is 5400 rpm while barracuda one is 7200rpm.
Depends on how often and how fast you want to use the file (watching movie, network fileshare for music or video files, game file) if just to park your video files, seldom use documents or pictures then cctv is good enough since the cctv speed is 5400 rpm while barracuda one is 7200rpm.
Already get Iron wolf 4TB. Thank you. Next willl try CCTV series.
Already get Iron wolf 4TB. Thank you. Next willl try CCTV series.
Hows the noise during read/write? I read that and watch some youtube videos of the Ironwolf nas going jet plane since its a NAS/datacenter hardware compared to green/blue/barracuda series which would be in desktop.
Hows the noise during read/write? I read that and watch some youtube videos of the Ironwolf nas going jet plane since its a NAS/datacenter hardware compared to green/blue/barracuda series which would be in desktop.
As quiet as 5400RPM WD RED 3T, since iron wolf is 5900RPM all HDD is install in a corsair casing. Jump to Seagate due to WD 'series' a lot RMA this my 2Nd seagate Nas Drive thought like save some going CCTV(skyhawk) series but choose Nas series. But going to try next for skyhawk for next purchase.
I want to buy one more extra external HDD recently, looking for 4TB.
I did some research and found WD MyBook 4TB and Passport 4TB but the price different is quite a lot. Look around at Lazada found the MyBook is fetching RM6xx but Passport only around RM4xx.
So is there any difference between these two models? I only know MyBook need power adapter and Passport doesn’t.
My usage only copy data into it and keep, not going to plugging in all the time.
I want to buy one more extra external HDD recently, looking for 4TB.
I did some research and found WD MyBook 4TB and Passport 4TB but the price different is quite a lot. Look around at Lazada found the MyBook is fetching RM6xx but Passport only around RM4xx.
So is there any difference between these two models? I only know MyBook need power adapter and Passport doesn’t.
My usage only copy data into it and keep, not going to plugging in all the time.
So could advice me which is better buy?
Thanks.
usually it is better to buy enclousure + 2.5 HDD than buying those.
I plan to get 2-4TB 2.5" PMR (non-SMR) HDD. The closest I can find is Samsung Spinpoint M9T 2TB, as usual, no one is selling the internal drive in Malaysia.
Some say it is enclosed in Seagate Backup Plus Slim 2TB STDR200010X. Have anyone shucked this specific drive before? The M9T is also inside the Seagate 2TB Expansion, Seagate Backup Plus Fast 4TB and Samsung P3 Portable.
Any better suggestion?
This post has been edited by edmund_yung: Oct 8 2018, 07:47 AM
No matter how modern is the hard disk. Make sure it is 7200rpm. Since none of them makes 10000rpm or higher for consumers these days.
Manufacturers putting 5400-5900rpm now. WD Blue 2TB onwards is 5400rpm, Seagate Barracuda Compute 4TB is 5400rpm. Slower rpm means higher access time and slower sequential file copy.
Just to ask , any manufacturer guideline or warning of limit safe zone on a hard disk transfer perday ? I create a thread but I doubt someone have knowledge to reply it.Hope Hardisk community here can give a few suggestion.
they need cut the HDD pricing, SSD is like only 4X pricier. I already regret buying a 2TB Hdd recently. I should have remove all my HDD from my old computer make all of them for cold storage offline archiving, while using SSD to be OS/app drive.
This post has been edited by Boldnut: Nov 9 2018, 09:00 PM
Hi, I just got my WD black 2TB from RMA. After I'm using it I heard random grinding sound. Then when I want to shut down my PC the I heard that grinding sound again and it happened on regular basis. Is that normal or should I RMA it again?
I have checked via crystaldisk and checkdisk and there is no problems. Currently testing using WD lifeguard diagnostics.
Hi, I just got my WD black 2TB from RMA. After I'm using it I heard random grinding sound. Then when I want to shut down my PC the I heard that grinding sound again and it happened on regular basis. Is that normal or should I RMA it again?
I have checked via crystaldisk and checkdisk and there is no problems. Currently testing using WD lifeguard diagnostics.
it's a high speed hdd so some grinding noise is expected, that's because of the actuator moving at very high speed.
New HDD already pretty quite. I had some old Caviar black HDD which sold off, the high pitch motor noise would drive people insane lol.
1024kbps , Boldnut Anyone use before https://www.seagate.com/as/en/internal-hard-drives/rescue/ ? Saw some selling at lazad , which hard disk will it support ? can it extend the data recovery ? Simple how it works , lets say I bought a hard disk a yer ago , buy this plan apply the serial number for the old harddisk then anything happen can get recover ?
1024kbps , Boldnut Anyone use before https://www.seagate.com/as/en/internal-hard-drives/rescue/ ? Saw some selling at lazad , which hard disk will it support ? can it extend the data recovery ? Simple how it works , lets say I bought a hard disk a yer ago , buy this plan apply the serial number for the old harddisk then anything happen can get recover ?
Most likely limited to Seagate IronWolf series? the models are listed on website.
For data backup, Windows 10 provide some protections like File History, which existed since W7 era, System Restore and Software RAID(within Disk Management), Storage Space, ect... But some of these require multiple drives.
For Cloud you can use google cloud.
TL;DR, local backup are much faster and third party data recovery, unless your time is not critical.
1024kbps , Boldnut Anyone use before https://www.seagate.com/as/en/internal-hard-drives/rescue/ ? Saw some selling at lazad , which hard disk will it support ? can it extend the data recovery ? Simple how it works , lets say I bought a hard disk a yer ago , buy this plan apply the serial number for the old harddisk then anything happen can get recover ?
only Iron wolf series.
If you are afraid of your data is loss due to HDD failure, buy another HDD as hard backup. Either run as raid 1 or just mirror copy it. 2 HDDs is much safer than trying to buy Data recovery insurance.
Most likely limited to Seagate IronWolf series? the models are listed on website.
For data backup, Windows 10 provide some protections like File History, which existed since W7 era, System Restore and Software RAID(within Disk Management), Storage Space, ect... But some of these require multiple drives.
For Cloud you can use google cloud.
TL;DR, local backup are much faster and third party data recovery, unless your time is not critical.
when comes to data recovery it also cover accident like HD drop and etc.But seldom people move around a NAS IronWolf. If I look at it , it give even more warranty on data. Lets say the fifth year , then I buy the data recovery , it means anything happen I can still recover the data at the 6th and 7th year. Isn't it useful ? 3rd party recovery cost a lot and the seagate is free.
QUOTE(Boldnut @ Apr 1 2019, 10:45 AM)
only Iron wolf series.
If you are afraid of your data is loss due to HDD failure, buy another HDD as hard backup. Either run as raid 1 or just mirror copy it. 2 HDDs is much safer than trying to buy Data recovery insurance.
Offline back up much safer. I remember a forum member on raid NAS drive suddenly lightning strike both HDD data gone . I was hoping for price drop on Cloud backup with a cheaper price but almost few years , it's still the same.Google drive 1TB still $9.99 covert yearly is >RM500 Too expensive.Never have a price drop.I can't find a cheap cloud storage.
The best is to have 3 backup now adays.You don't know what happen if using NAS or something like a sudden flash flood , lightning strikeAll gone. NAS + Offline + Cloud.Best is NAS link to cloud.
Forgot to ask other questions 1. Those cheaper external hard disk like segate 2TB 2.5 portable , all are solder USB 3.0.How do you guys actually manage to recover the data ? 2. Why does those 2TB 2.5 portable price so much cheaper compare to on 2TB sata. RM 259 portable vs RM 370 for 2TB ? 3. Do you guys buy HDD from online store like laz or shopeee ? Which shop do a the best hard disk packing with extra bubble wrap or better QC ?
This post has been edited by Maxieos: Apr 2 2019, 12:43 AM
1024kbps , Boldnut It looks like WD blue 2TB is lock the Intellipark 8 second. Now we can't change it "wdidle3"
Anyone mange to change to 30 second instate of 8 second default ? .
It depend on your usage, if it ain't broken, don't fix. typical usage don't really kill your hdd, the OS and the hdd controller will handle it nicely, Your hdd only do works when instructed, eg read caching, and write cache flushing, the caching is designed to increase performance and reduce strain in hdd, afaik.
It depend on your usage, if it ain't broken, don't fix. typical usage don't really kill your hdd, the OS and the hdd controller will handle it nicely, Your hdd only do works when instructed, eg read caching, and write cache flushing, the caching is designed to increase performance and reduce strain in hdd, afaik.
I think you're just paranoid
Maybe , but the load/unload cycle is around 3k or 4-5 times more than 1tb blue when count on time usage hours. As for budget HDD which one will be better seagate or WD ? Seagate 2TB = 7200rpm while WD 2TB = 5400rpm.
Maybe , but the load/unload cycle is around 3k or 4-5 times more than 1tb blue when count on time usage hours. As for budget HDD which one will be better seagate or WD ? Seagate 2TB = 7200rpm while WD 2TB = 5400rpm.
Look for warranty first, you can still at least back it up and rma when the hdd shat itself, reuse/or offload it to marketplace. 5400rpm drive is a bit slow in terms of access time, but if for backup or storage use it's not really important.
My caviar black 1tb bought on 2006 still working very fine but wd green 1tb dead after 1 year and half. My maxtor 80gb bought on 2003 still working fine. Put this maxtor in office PC to replace corrupted Hitachi HD and its working great. The downside is I can't do windows 10 update because not enough space lol. This maxtor brand is really good.
Sometimes I feel those external hard disk from wd or sg have some weird pricing.
Same old question on how they market the price
Can someone tell me why does an external WD/Sgate hard disk 2TB cost RM240-270 while one Sata 2.5 hard disk 2TB cost RM350-370 ? The sata 2.5 internal hard disk does not have cover , same rpm speed and even need to spend more on a connector.
Why price is much cheaper on build in external hard disk ? if you said build quality on external hard disk is low.How low will it be until a price of RM100-150 less compare to normal sata 2.5 2TB ?
I member before all USB3 solder port , all are using normal sata interface with connector.Does a sata firmware board/connector worth an extra rm150 ?
Sometimes I feel those external hard disk from wd or sg have some weird pricing.
Same old question on how they market the price Can someone tell me why does an external WD/Sgate hard disk 2TB cost RM240-270 while one Sata 2.5 hard disk 2TB cost RM350-370 ? The sata 2.5 internal hard disk does not have cover , same rpm speed and even need to spend more on a connector.
Why price is much cheaper on build in external hard disk ? if you said build quality on external hard disk is low.How low will it be until a price of RM100-150 less compare to normal sata 2.5 2TB ?
I member before all USB3 solder port , all are using normal sata interface with connector.Does a sata firmware board/connector worth an extra rm150 ?
Pricing problem ? 1024kbps ,super macgyver
2TB here is a bit more expensive, but just a few more dollar. I never opened external HDD before so i can't comment much lol. My Toshiba 2TB and WD element 1TB (PS4 ext drive) still alive after half of the decades, WD Blue and Toshiba 2.5'' drive are much more durable than i though. I never unplug them so their life expectancy is prolonged.-
Bigger drive probably can put more low density platter, rather than 1 high density platter. High density platter might have lower yield thus increase cost, just like cpu, and hi res monitor (>1440p) which cost lot more than FHD monitor. but when yield improved the cost will decrease.
But those are just my assumption, I don't work in IT industry, but loosely connected
2TB here is a bit more expensive, but just a few more dollar. I never opened external HDD before so i can't comment much lol. My Toshiba 2TB and WD element 1TB (PS4 ext drive) still alive after half of the decades, WD Blue and Toshiba 2.5'' drive are much more durable than i though. I never unplug them so their life expectancy is prolonged.-
Bigger drive probably can put more low density platter, rather than 1 high density platter. High density platter might have lower yield thus increase cost, just like cpu, and hi res monitor (>1440p) which cost lot more than FHD monitor. but when yield improved the cost will decrease.
But those are just my assumption, I don't work in IT industry, but loosely connected
What I mean the range of price.
2.5 inch sata sgate 2TB = RM350 2.5 inch usb3 sgate/WD passport/element/backup plus = RM250-270 range.
Why does sata cost RM100 extra more ? an external drive plus casing and board for usb3 is even cheaper than sata ? Logically , more component = higher price.
Maybe your HD depends on usage and manufacturer date which last long.As state , if a usb3 external HD not able to detect , how to back up ?
2.5 inch sata sgate 2TB = RM350 2.5 inch usb3 sgate/WD passport/element/backup plus = RM250-270 range.
Why does sata cost RM100 extra more ? an external drive plus casing and board for usb3 is even cheaper than sata ? Logically , more component = higher price.
Maybe your HD depends on usage and manufacturer date which last long.As state , if a usb3 external HD not able to detect , how to back up ?
I never bought an Seagate hdd before so i can't comment on this, Normally if you back up imports ant files, you would make multiple copies of it, not just in to a super fragile external hdd, it's no different from writing important note then put it at kitchen. Back up To a cloud, to a raid 1 hdd, nas, ect,
I never bought an Seagate hdd before so i can't comment on this, Normally if you back up imports ant files, you would make multiple copies of it, not just in to a super fragile external hdd, it's no different from writing important note then put it at kitchen. Back up To a cloud, to a raid 1 hdd, nas, ect,
I know most of what you meant but I am doubt and wanted some expert here to justify the reason behind of high price on sata HD vs external hard disk + USB3 PCB casing and the price range different is RM150.
I know most of what you meant but I am doubt and wanted some expert here to justify the reason behind of high price on sata HD vs external hard disk + USB3 PCB casing and the price range different is RM150.
It could be internal HDD use better quality component, or bigger RAM. Or the external hdd is old stock, there are various reason
i use optane on my torrent drives since alot of private torrent sites i download from rars the files into small chunk. only way to get close to 800mbps.
so what did i learn. 1. anytime you update your mobo bios ... better unoptane it in windows. optane+hdd runs in bios raid mode.
2.if u want to use your mobo secure erase an ssd/nvme you have to switch to ahci. again unoptane it in windows first.
3. dont ever unoptane it in bios
This post has been edited by cstkl1: May 25 2019, 02:32 PM
may i know for budget RM2xx 2TB harddisk, which model is reliable and more lasting??
lasting if you back up to multiple place, mechanical hdd life span around 2-3 year max, more than that is considered very good already and bad sector will crop up anytime.
I bought a new WD Red. Tried to put into my computer as secondary HDD, and when I try to initialize, it says "The request could not be performed because of an I/O device error". Tried to find Google for all possible solutions, but problem still persists. Tried to change my SATA cable, still the same. Tried to install OS on the HDD, but Windows cannot detect the HDD.
Looking for harddisk for my personal info storage, movies and pictures etc. Shall I get an external or an internal one. And which brand is more reliable? Thanks !
Looking for harddisk for my personal info storage, movies and pictures etc. Shall I get an external or an internal one. And which brand is more reliable? Thanks !
no reliable HDD brand as far as i know, you wanna see the pile of my dead WD and Tosbiba hdd? My friends has pile of dead Seagate hdd too. lol
External or internal depends on your preference, external are portable and only support USB 3, internal HDD are faster and can setup as RAID 1 for redundancy.
Setup RAID 1 with 2 identical HDD, your file copied to the RAID hdd will be mirrored to second hdd, automatically. always make more than 1 copy of your important files.
So, I currently have a Toshiba N300 4TB 7200rpm 3.5" internal HDD to store all my media and I'm looking to purchase another 2TB or 3TB drive just to do a backup for all my camera pictures from my travels, etc.
The 2TB or 3TBH HDD is purely for storage purposes and I hope it would be really quiet, perhaps 5400rpm instead of 720rpm? I'm looking at all sorts, WD Blue/Red, Toshiba P300 or something from Seagate?
This post has been edited by -kytz-: Aug 10 2020, 12:54 AM
no reliable HDD brand as far as i know, you wanna see the pile of my dead WD and Tosbiba hdd? My friends has pile of dead Seagate hdd too. lol
External or internal depends on your preference, external are portable and only support USB 3, internal HDD are faster and can setup as RAID 1 for redundancy.
Setup RAID 1 with 2 identical HDD, your file copied to the RAID hdd will be mirrored to second hdd, automatically. always make more than 1 copy of your important files.
Based on your comment on RAID 1, should I be using RAID 1 for my setup?
I have a 4TB HDD containing various files (1.1TB) but the the folder containing all the pictures of family/friends/travels (around 0.7TB) is the one I would like to have a "mirror copy" in another HDD just in case that 4TB HDD dies.
Based on your comment on RAID 1, should I be using RAID 1 for my setup?
I have a 4TB HDD containing various files (1.1TB) but the the folder containing all the pictures of family/friends/travels (around 0.7TB) is the one I would like to have a "mirror copy" in another HDD just in case that 4TB HDD dies.
So, I currently have a Toshiba N300 4TB 7200rpm 3.5" internal HDD to store all my media and I'm looking to purchase another 2TB or 3TB drive just to do a backup for all my camera pictures from my travels, etc.
The 2TB or 3TBH HDD is purely for storage purposes and I hope it would be really quiet, perhaps 5400rpm instead of 720rpm? I'm looking at all sorts, WD Blue/Red, Toshiba P300 or something from Seagate?
most newer drives are very quiet now, i have 3 external and 4 internal, all are quiet, also depends on how good is your case dampening, im using fractal design.
external drive are mostly 5400rpm so noise should not an issue.
Want to know connect too many hdd will slow down the pc? Like when explorer green bar loading very slow or hang on there... 4 internal, 7 external (usb 3.0 enclosure)... ---‐----------
Got any good hdd for data storage? Dont want too expensive...
Want to know connect too many hdd will slow down the pc? Like when explorer green bar loading very slow or hang on there... 4 internal, 7 external (usb 3.0 enclosure)... ---‐----------
Got any good hdd for data storage? Dont want too expensive...
When open the explorer, windows dont really wake up the HDD, unless you really double click the drive explicitly, even if you have a lot of drives it wont slows down.
most drive will hibernate after 20 minutes, by default, you can always edit the setting via power option in control panel.
Also, there's no good hdd, all are equally good, or may be bad, lol, without budget given, you can always try Toshiba 3TB, i recommend this because it's around same price as WD purple or NAS equivalent, but WD driver are 5400rpm, while Toshiba is 7200rpm. 5400RPM are a bit sluggish like all the external drive, WD green are the worst.
This post has been edited by 1024kbps: Aug 10 2020, 10:26 PM
buy online lah, wd an shitgate is third rate hdd now, unless you buy them for RAID or want to discard after warranty ends, better get something else.
As mention, my place only got wd and sg, Other non existing.. For her I don't want online as later arrive all back sector.... Just like my wd red, less that 1 year...70% bad sector...
As mention, my place only got wd and sg, Other non existing.. For her I don't want online as later arrive all back sector.... Just like my wd red, less that 1 year...70% bad sector...
i had wd red too, less than one year bad sector, then disk access slow like turtle, i rma and sold it afterward lol. i bought it in brick and mortar store so it does not really make a difference,
you can always ask seller how they pack their hdd and stamp a fragile logo on it. dont accept the package if it has visible dent unless it's thoroughly protected
I've had 2 1TB WD Blue HDDs in my PC and so far they're still okay. 1st one was bought in 2014 and the 2nd one 3 months back. Not using them as my main drive, tho. Mostly just to back up my personal files.
are the WD ultrastars worth it? not looking for RAID/NAS, just a simple storage/ solution
Better than other normal/NAS HDD at more premium price. But worth it? 2 normal HDD that configured to be RAID-1 or one as storage and another as backup will be more worth it as if 1 HDD dead you still have another copy whereas if 1 HDD only, even if it's Ultrastar, if dead then all your data is gone.
Better than other normal/NAS HDD at more premium price. But worth it? 2 normal HDD that configured to be RAID-1 or one as storage and another as backup will be more worth it as if 1 HDD dead you still have another copy whereas if 1 HDD only, even if it's Ultrastar, if dead then all your data is gone.
yeah im considering that not storing any critical data though, but i do love my movies whats the consensus on shucking in malaysia? we no longer have the wd elements so im not sure if its worth it
yeah im considering that not storing any critical data though, but i do love my movies whats the consensus on shucking in malaysia? we no longer have the wd elements so im not sure if its worth it
If not critical data then doesn't need to be expensive HDD I see for shucking mostly people will buy from US as it is cheaper.
yeah im considering that not storing any critical data though, but i do love my movies whats the consensus on shucking in malaysia? we no longer have the wd elements so im not sure if its worth it
There's a reason why WD External HDDs are cheaper, other than WD control the whole supply chain. Duty cycle and it's a dumping ground for some not so good drives.
If not critical data then doesn't need to be expensive HDD I see for shucking mostly people will buy from US as it is cheaper.
the shipping cost would nullify the incentive for me though
QUOTE(weissPC @ Sep 21 2020, 11:52 AM)
There's a reason why WD External HDDs are cheaper, other than WD control the whole supply chain. Duty cycle and it's a dumping ground for some not so good drives.
yeah this is given. shucking has always been about luck
Toshiba actually cheaper but with 7200rpm, no gimmick and longer warranty i think. I have 5 toshiba drive, 2x 4TB is new drive, 1 external and another one 3TB still alive. one was dead.
WD drive need to be careful with their spec, some are only 5400 RPM, and yeah SMR drive, what a way to stain your established brand name lol.
wondering if anyone knows the load count for a 4TB my passport portable hdd?
trying to compare if a 3.5" would last longer than a 2.5" external hdd.
HDD keep being revised every few years. By the time that HDD model reach end of life, HDD being sold already replaced with other model. So difficult to say whether which would last longer.
Take care shock and vibration are more important if for portable use. Should consider using SSD instead.
1. Should I worry about it ? get a new hard disk and replace current faulty one?
2. And how you guys dispose faulty hard disk ? sell it or just throw to dustbin?
3. Which brand to get for 2TB? I am leaning toward Toshiba P300 as it is cheaper than WD blue or Seagate Barracuda.
1. Yes you should worry. Replace it immediately 2. Do a secure erase then throw it away. No one is going to buy faulty HDD. Not even for RM10 3. Go with Seagate Barracuda Pro. 5 year warranty, worth every penny.
1. Yes you should worry. Replace it immediately 2. Do a secure erase then throw it away. No one is going to buy faulty HDD. Not even for RM10 3. Go with Seagate Barracuda Pro. 5 year warranty, worth every penny.
Anyone using WD Black which have noise when shutting down?
Searching through net and there is similar case happen at the year of 2016.
Till 2021 still same issue. Is this normal?
how about record down the noise and upload? i think it should be normal, though i have 7 hdd, one of them is Black so i can identify it for you. High speed HDD tends to be noisy, just like fast vehicle.
how about record down the noise and upload? i think it should be normal, though i have 7 hdd, one of them is Black so i can identify it for you. High speed HDD tends to be noisy, just like fast vehicle.
Hi 1024kbps, following link is the video with the noise which started at around 0:07 onward.
Hi 1024kbps, following link is the video with the noise which started at around 0:07 onward. WD Black Shutting Down Noise
Do your WD Black have similar sound as well?
does not sounds too bad, my Toshiba has similar sounds as both are also 7200rpm drive, it sounds worse and louder. for hdd abnormal sound, you should google for clicks of death and head crash.
If you're worried about data protection, invest on cloud drive and multiple hdd for redundancy, it cost much less than data recovery.
does not sounds too bad, my Toshiba has similar sounds as both are also 7200rpm drive, it sounds worse and louder. for hdd abnormal sound, you should google for clicks of death and head crash.
If you're worried about data protection, invest on cloud drive and multiple hdd for redundancy, it cost much less than data recovery.
Do you mind to share how your Toshiba holding up still? Is the drive still working and what the age of the drive?
First time hearing this kind of sound on HDD feel strange as my old seagate with 7200rpm does not have the noise. Will just use this WD drive to backup something less important.
Do you mind to share how your Toshiba holding up still? Is the drive still working and what the age of the drive?
First time hearing this kind of sound on HDD feel strange as my old seagate with 7200rpm does not have the noise. Will just use this WD drive to backup something less important.
Yup won't run it again just that I've forgotten the information after that test. Will update again here.
By the way, if it all zero mean drive is ok state?
Yup, if zero then drive should be ok. Unreadable/unwritable sector is one of the sign that the drive have issue. But it won't be able to tell how long can the drive still be alive.
Yup, if zero then drive should be ok. Unreadable/unwritable sector is one of the sign that the drive have issue. But it won't be able to tell how long can the drive still be alive.
I'm using the WD Utilities to run that SMART, and it only show this
hi all, just want to share my recent purchase here. for those who don't mind smr disk and warranty, i just got my 2nd seagate 8tb from amazon jp for RM631.57 shipped + import fees. last time i bought something there they actually returned the fees to me after a while (i guess not paid to m'sia custom or?). anyway, even with fees (RM 30 +/-) still cheaper than what i can get here. cheapest on shopee is around 999 but not smr i guess.
i bought a same one in 2019 while travelling to JP as it was cheaper there after 10% tax rebate. Been using it and so far so good so I decided to get another one. the whole process was smooth. ordered on 18th and i got the disk on 21st. shipped thru DHL and the packing was very good.
hi all, just want to share my recent purchase here. for those who don't mind smr disk and warranty, i just got my 2nd seagate 8tb from amazon jp for RM631.57 shipped + import fees
U bought from amazon JP , is it cause the deals there better than amazon US ?
Normally my desktop pc hard disk temp around 47, 48 c Not custom pc, recent few day it show on both speccy, crystaldiskinfo, 50c warning, or just because weather too hot? Should anything need worry short life spent? All SMART show good, no error
Normally my desktop pc hard disk temp around 47, 48 c Not custom pc, recent few day it show on both speccy, crystaldiskinfo, 50c warning, or just because weather too hot? Should anything need worry short life spent? All SMART show good, no error
1. Yes you should worry. Replace it immediately 2. Do a secure erase then throw it away. No one is going to buy faulty HDD. Not even for RM10 3. Go with Seagate Barracuda Pro. 5 year warranty, worth every penny.
i never bought anything from amazon US so i'm not sure how it's like. do they even ship here directly? if they do then we might have another option.
did a quick search and looks like the cheapest one is RM 719.31 before shipping and fees.
Amazon US does ship to Malaysia but... bear in mind the risk of damage during shipping. My personal experience in shipping HDDs since 2019:
Domestic Amazon USA shipping + hand carry back to Malaysia: 3x 16TB Seagate Ironwolf = all ok International Amazon USA shipping to Malaysia: 2x 16TB Seagate Ironwolf = both DOA (dead on arrival) International Japan shipping to Malaysia: 2x 16TB Seagate Ironwolf = 1 ok, 1 DOA
I believe the drives were damaged during international shipping even with Amazon's usually very good packaging. So beware.
Following this experience, I don't plan on shipping HDDs from overseas anymore. If I get to travel to US for work anytime soon, I would order from Amazon and hand carry back. Otherwise, I would stick to SSDs for international orders.
Amazon US does ship to Malaysia but... bear in mind the risk of damage during shipping. My personal experience in shipping HDDs since 2019:
Domestic Amazon USA shipping + hand carry back to Malaysia: 3x 16TB Seagate Ironwolf = all ok International Amazon USA shipping to Malaysia: 2x 16TB Seagate Ironwolf = both DOA (dead on arrival) International Japan shipping to Malaysia: 2x 16TB Seagate Ironwolf = 1 ok, 1 DOA
I believe the drives were damaged during international shipping even with Amazon's usually very good packaging. So beware.
Following this experience, I don't plan on shipping HDDs from overseas anymore. If I get to travel to US for work anytime soon, I would order from Amazon and hand carry back. Otherwise, I would stick to SSDs for international orders.
haha nice
i miss travelling america mang
last holiday there 2019
SoCal 2 be exact
there got great Malaysian restaurant cooked by pure emigrating Malaysian
i went there way b4 it became more viral now thanks 2 this famous malaysian/american channel
sorry i here
» Click to show Spoiler - click again to hide... «
anyway i dont mind paying more buying the disk domestically unlike graphics card less chance DOA
This post has been edited by skylinelover: Aug 17 2021, 12:26 PM
Amazon US does ship to Malaysia but... bear in mind the risk of damage during shipping. My personal experience in shipping HDDs since 2019:
Domestic Amazon USA shipping + hand carry back to Malaysia: 3x 16TB Seagate Ironwolf = all ok International Amazon USA shipping to Malaysia: 2x 16TB Seagate Ironwolf = both DOA (dead on arrival) International Japan shipping to Malaysia: 2x 16TB Seagate Ironwolf = 1 ok, 1 DOA
I believe the drives were damaged during international shipping even with Amazon's usually very good packaging. So beware.
Following this experience, I don't plan on shipping HDDs from overseas anymore. If I get to travel to US for work anytime soon, I would order from Amazon and hand carry back. Otherwise, I would stick to SSDs for international orders.
what about shipping within malaysia? WM states to WM states or WM to Sarawak? WM to Sarawak worries me a lot.
Amazon US does ship to Malaysia but... bear in mind the risk of damage during shipping. My personal experience in shipping HDDs since 2019:
Domestic Amazon USA shipping + hand carry back to Malaysia: 3x 16TB Seagate Ironwolf = all ok International Amazon USA shipping to Malaysia: 2x 16TB Seagate Ironwolf = both DOA (dead on arrival) International Japan shipping to Malaysia: 2x 16TB Seagate Ironwolf = 1 ok, 1 DOA
I believe the drives were damaged during international shipping even with Amazon's usually very good packaging. So beware.
Following this experience, I don't plan on shipping HDDs from overseas anymore. If I get to travel to US for work anytime soon, I would order from Amazon and hand carry back. Otherwise, I would stick to SSDs for international orders.
In the case of DOA, how do you go around with Amazon? do you ship them back at your own expense?
In the case of DOA, how do you go around with Amazon? do you ship them back at your own expense?
If it's Amazon, usually I ship them back for a refund or a new item. Usually its free return. Depends also if you bought directly from Amazon itself or a retailer using the Amazon platform. A few times I've had items damaged or missing during shipment, and Amazon just sent me a new item without needing me to return them.
spec sheet max temp means the maximum it can go, limit of its operation. the software detected max temp is the highest temp it has recorded from the hdd, so your hdd is still working fine
Hi Guys, anyone still use HDD? or all sudah migrate SSD? Thinking should i still find HDD to backup?
$ per GB, HDD is still the cheapest. If your backup is few TB it's cheaper to use HDD, also if slower time to backup compare to SSD is not on issue for you.
$ per GB, HDD is still the cheapest. If your backup is few TB it's cheaper to use HDD, also if slower time to backup compare to SSD is not on issue for you.
i got one Toshiba 2TB. Its hardly been used. Suddenly I cant access the data anymore. Can see the folders, some data can read, some cant. Also will restart file explorer.
what can I do? I have not been using windows for a long time so forgotten all the stuff.
i got one Toshiba 2TB. Its hardly been used. Suddenly I cant access the data anymore. Can see the folders, some data can read, some cant. Also will restart file explorer.
what can I do? I have not been using windows for a long time so forgotten all the stuff.
Hi sifus. Please critique my NAS set up to back up photos and videos from me and wife phone.
I have a RPi4, connected to two WD Blue 1TB HDD using cheap Maiwo docking station.
The first WD Blue is the main HDD. The second is the clone. I clone once a month manually using Rsync.
The Pi and HDD is not always on. Only on when we need it.
Please criticise. Thank you.
What app are you using to backup from phone to NAS? Cloning to the second HDD may not be as safe since it is running on the same system, any hardware failure affecting one HDD will affect the other too. Nonetheless still an extra backup copy in case primary failure. Add also periodic SMART tests on both HDD to check their health
serverpartdeals comes with a 2 year warranty and free shipping within the US. i'm also wondering the same time.
Also keep in mind serverpartdeals rep is good for this, and they even have 2 year warranty whereas other places might not for these kinds of drives or even shorter warranties which is not very reassuring.
QUOTE(Traveler @ Aug 17 2021, 10:20 AM)
Amazon US does ship to Malaysia but... bear in mind the risk of damage during shipping. My personal experience in shipping HDDs since 2019:
Domestic Amazon USA shipping + hand carry back to Malaysia: 3x 16TB Seagate Ironwolf = all ok International Amazon USA shipping to Malaysia: 2x 16TB Seagate Ironwolf = both DOA (dead on arrival) International Japan shipping to Malaysia: 2x 16TB Seagate Ironwolf = 1 ok, 1 DOA
I believe the drives were damaged during international shipping even with Amazon's usually very good packaging. So beware.
Following this experience, I don't plan on shipping HDDs from overseas anymore. If I get to travel to US for work anytime soon, I would order from Amazon and hand carry back. Otherwise, I would stick to SSDs for international orders.
warranty how? last time i ordered off ebay, later 1 drive had issue, cannot warranty from the western digital, cauz they said is region locked to a different country region
This post has been edited by Moogle Stiltzkin: Oct 29 2024, 07:36 PM
my old pc got 1 HDD show SMART status current pending sector count, value 1 uncorrectable sector count, value 1
should anything to worry? 9 years old internal HDD, power on hours 26k hours
the drive is in the "end of life" stage, backup your data and replace it asap. if you still want to keep it, suggest read only, not recommended to write data to it anymore.
run the smart test from time to time, if the number of error sectors keeps growing, replace the drive immediately.
the drive is in the "end of life" stage, backup your data and replace it asap. if you still want to keep it, suggest read only, not recommended to write data to it anymore.
run the smart test from time to time, if the number of error sectors keeps growing, replace the drive immediately.
No idea need buy new HDD, but very less seller sell now Or randomly pick SATA SSD, boot drive already using mx500, that HDD just store data, file
just random check, acer SATA SSD is more cheaper that normal HDD, which is below 200, never saw anyone use
i assume you're looking at prices for 1-2 tb? in that case, sata ssds can be cheaper than hdds. for speed, most people have already switched to nvme, and for capacity, larger hdds, typically 4 tb and above, are the go-to choice. if 1-2 tb is enough for you, then now is a good time to buy.
just random check, acer SATA SSD is more cheaper that normal HDD, which is below 200, never saw anyone use
why not get 2 secondhand 2tb hdd and set up a mirrorred drive/volume (if u r using windows)? that should be safe enough and most probably cost effective as well?
why not get 2 secondhand 2tb hdd and set up a mirrorred drive/volume (if u r using windows)? that should be safe enough and most probably cost effective as well?
Is 12 years old pc, i not planning to do any other thing
Is 12 years old pc, i not planning to do any other thing
Your PC is 12 yo, your HDD/storage doesnt have to be that old. If its telling you to change, its time to change. HDD is affordable as dirt and Seagate shopee has deals + 12.12 incoming soon. I gotten a 2TB unit as spare storage for my backups at nearly half its price after discounts & vouchers.
Your PC is 12 yo, your HDD/storage doesnt have to be that old. If its telling you to change, its time to change. HDD is affordable as dirt and Seagate shopee has deals + 12.12 incoming soon. I gotten a 2TB unit as spare storage for my backups at nearly half its price after discounts & vouchers.
That the plan to move out all file to new HDD, if this pc kabut can just move to new pc I don think there is any different for the brand right, as saw main brand only got seagate, wd, toshiba
Is 12 years old pc, i not planning to do any other thing
Not getting your point. If you are not planning to do any other thing, then why even bother to get a new ssd or hdd? The mx500 can store your data equally well.
I think the rest of us thought you wanted to have a large storage on your old pc. But now it seems you don't even want that.
Not getting your point. If you are not planning to do any other thing, then why even bother to get a new ssd or hdd? The mx500 can store your data equally well.
I think the rest of us thought you wanted to have a large storage on your old pc. But now it seems you don't even want that.
Read my old post, maybe last page, because SMART got 2 caution current pending sector count, value 1 uncorrectable sector count, value 1
Read my old post, maybe last page, because SMART got 2 caution current pending sector count, value 1 uncorrectable sector count, value 1 Not sure anything to worry or not
Read my old post, maybe last page, because SMART got 2 caution current pending sector count, value 1 uncorrectable sector count, value 1 Not sure anything to worry or not
Just discovered this thread. Ppl in the industry will tell you - the HDD have spares sectors to cater for bad sectors - when bad sectors start showing up in SMART, the spares have been used up and your device will likely experience slow downs and slowly lead to not able to be detected, or knocking.
Rather than spend thousands on data recovery, why not go and buy a new HDD/SSD and back up the data? Saves you the headache later. Many have lost years of photos to hard disk failures, but cannot afford to pay to get them back. Ball is in your court.
Just discovered this thread. Ppl in the industry will tell you - the HDD have spares sectors to cater for bad sectors - when bad sectors start showing up in SMART, the spares have been used up and your device will likely experience slow downs and slowly lead to not able to be detected, or knocking.
Rather than spend thousands on data recovery, why not go and buy a new HDD/SSD and back up the data? Saves you the headache later. Many have lost years of photos to hard disk failures, but cannot afford to pay to get them back. Ball is in your court.
Hope does not any bad happen too fast, or just copy to external driver first Any brand of internal hdd make different right
Hope does not any bad happen too fast, or just copy to external driver first Any brand of internal hdd make different right
Don't hope, do what is within your control, like you mentioned, back them up to the external drive. If not enough space, back up the most important data first.
Hope does not any bad happen too fast, or just copy to external driver first Any brand of internal hdd make different right
Should be able to last you for another week up to 12.12 sales. Better dont procrastinate to get a replacement HDD. When both those smart errors comes that HDD is on its way out sooner than later.
Interesting read about HDD counterfeiting operation. Raid just outside KL. SMART data were erased(reset), hdd cleaned and repackaged as new. Then sold at below market price on e-commerce platforms.
Interesting read about HDD counterfeiting operation. Raid just outside KL. SMART data were erased(reset), hdd cleaned and repackaged as new. Then sold at below market price on e-commerce platforms.
If anyone else bought any drives and did the smart test i recommended for seagate for the farm data and u detected its not brand new. i suggest u immediately contact shopee and ask for a refund. Point them to this article as ur reason. If u wait too long, may be harder to get a refund.
Make sure u backup first though
This post has been edited by Moogle Stiltzkin: Aug 19 2025, 08:57 AM
So brazen good, finally some actual policing done. i really commend them on cracking down on these scammers. GIT EM !
https://www.lowyat.net/2025/362869/seagate-...e-kuala-lumpur/ If anyone else bought any drives and did the smart test i recommended for seagate for the farm data and u detected its not brand new. i suggest u immediately contact shopee and ask for a refund. Point them to this article as ur reason. If u wait too long, may be harder to get a refund.
Make sure u backup first though
Most regular PC users could only do SMART test or at best CrystalDiskInfo run. If this can be wiped & modified, how to check the lower level SMART where scammers cannot touch?
Most regular PC users could only do SMART test or at best CrystalDiskInfo run. If this can be wiped & modified, how to check the lower level SMART where scammers cannot touch?
i agree, most r nubs, this why the scammer business so good
how i install, i used truenas, then pop in the hard drive. then in docker (i use dockge UI to install new docker containers), i then deploy the docker compose for this farm-check docker container app (lots of malware in fake docker pages, so confirm if the one you are using is legit or a fake loaded with malware. do ur own diligence)
then u can go to the shell for that container and run the checks. It was easy and quick.
For myself, i spotted a 4 year already used drive whos farm power on hours did not match despite the seller claiming is brand new (when clearly its not). What i did was, contact shopee and ask for refund with all the proof. And i got my refund.
In a future purchase, i bought a X18 Exos 12tb from a different seller. Price was the same as a seagate 12tb non pro. Difference is, the non pro from amazon is 3 year warranty, whereas the one i bought had 4 year warranty (STORE warranty, NOT seagate. This was CLEARLY stated in the seller page when i bought. so its not like he cheated, everything was upfront). That said i DO NOT know if this new seller will honor a warranty or not.
The PREVIOUS seller, when i ask for warranty because i found out from seagate that the drive did not qualify, so they ask me to ask from the seller. Seller claimed they were doing refund on my behalf. Wait 2 months, nothing. Basically in this case, the scammer was never going to replace drive under warranty, they just waste ur time and pretend as if they r doing something. But they did not expect me to hound them through shopee to finally get my refund.
Thats my experience, so dont fall into the same trap i did
The NEW seller is totally legit because i ran the farm check, it checked out. Power on hours tallied as 0. Meaning brand new. X18 is hardly the newest in the exos line, but for me the important part is its 12tb and is NAS certified for 24/7 and it's power on hours 0 (basically brand new condition unused). The specs also decent despite not being the latest exos. So this was a good buy for me. 4 year warranty even (the normal warranty from seagate is 5 year)
if u dont have a truenas, i suspect u can use some sort of virtual emulation to install truenas and do it from your desktop. Hook up the hard drive to your desktop pc and add it to the VM. There should be guides on youtube how to do this. It's easy as long as you follow the youtube guides. In your bios you need to enable the VM stuff.
This post has been edited by Moogle Stiltzkin: Aug 19 2025, 04:56 PM
i agree, most r nubs, this why the scammer business so good
this is what i used
https://github.com/gamestailer94/farm-check how i install, i used truenas, then pop in the hard drive. then in docker (i use dockge UI to install new docker containers), i then deploy the docker compose for this farm-check docker container app (lots of malware in fake docker pages, so confirm if the one you are using is legit or a fake loaded with malware. do ur own diligence)
then u can go to the shell for that container and run the checks. It was easy and quick.
For myself, i spotted a 4 year already used drive whos farm power on hours did not match despite the seller claiming is brand new (when clearly its not). What i did was, contact shopee and ask for refund with all the proof. And i got my refund.
In a future purchase, i bought a X18 Exos 12tb from a different seller. Price was the same as a seagate 12tb non pro. Difference is, the non pro from amazon is 3 year warranty, whereas the one i bought had 4 year warranty (STORE warranty, NOT seagate. This was CLEARLY stated in the seller page when i bought. so its not like he cheated, everything was upfront). That said i DO NOT know if this new seller will honor a warranty or not.
The PREVIOUS seller, when i ask for warranty because i found out from seagate that the drive did not qualify, so they ask me to ask from the seller. Seller claimed they were doing refund on my behalf. Wait 2 months, nothing. Basically in this case, the scammer was never going to replace drive under warranty, they just waste ur time and pretend as if they r doing something. But they did not expect me to hound them through shopee to finally get my refund.
Thats my experience, so dont fall into the same trap i did The NEW seller is totally legit because i ran the farm check, it checked out. Power on hours tallied as 0. Meaning brand new. X18 is hardly the newest in the exos line, but for me the important part is its 12tb and is NAS certified for 24/7 and it's power on hours 0 (basically brand new condition unused). The specs also decent despite not being the latest exos. So this was a good buy for me. 4 year warranty even (the normal warranty from seagate is 5 year) if u dont have a truenas, i suspect u can use some sort of virtual emulation to install truenas and do it from your desktop. Hook up the hard drive to your desktop pc and add it to the VM. There should be guides on youtube how to do this. It's easy as long as you follow the youtube guides. In your bios you need to enable the VM stuff.
The new seller for the EXOS is also shopee? could you share the store please? I previously few months ago bought Exos 16tb from Shopee China seller which the seller stated as pulled from system. warranty 1 year. I just yesterday use the farm check and it did indeed fail the smart vs farm power on time.
The new seller for the EXOS is also shopee? could you share the store please? I previously few months ago bought Exos 16tb from Shopee China seller which the seller stated as pulled from system. warranty 1 year. I just yesterday use the farm check and it did indeed fail the smart vs farm power on time.
Bought from China and expect seller to be honest...
Bought from China and expect seller to be honest...
Nah, I mentioned that the HDD was stated as used and the Farm test indicate it as such, but i think the smart was data was reset.. But of course I do not know if it is a scam by getting lower tier HDD and remake it into a exos.
Have tested it working for the past few months. Fingers crossed nothing happened.
Separately, I just recently had a Toshiba N300 12TB died on me after 3years + 1month. ngam ngam past the warranty period. I must say, great engineering to make to last cun cun 3 years.
The new seller for the EXOS is also shopee? could you share the store please? I previously few months ago bought Exos 16tb from Shopee China seller which the seller stated as pulled from system. warranty 1 year. I just yesterday use the farm check and it did indeed fail the smart vs farm power on time.
curated pc shop.
is OEM, so warranty is STORE warranty. NOT SEAGATE. Everything seems upfront, its all mentioned in the store.
only thing i am unsure of is whether the store will honor warranty or not. thats the only thing i never tested.
But i can tell u my experience for warranty from a different seller which was a scammer. zero possibility of warranty. When try, they bluff, ended up wasting 1-2 months waiting for nothing.
That said so far curated pc shop seems legit. But i donno where they source their hard drives from. he says pre-order, so i am guessing drop ship?
regardless how he got them, it seems authentic and is brand new power on hours 0 (even after checking farm).
is OEM, so warranty is STORE warranty. NOT SEAGATE. Everything seems upfront, its all mentioned in the store.
only thing i am unsure of is whether the store will honor warranty or not. thats the only thing i never tested.
But i can tell u my experience for warranty from a different seller which was a scammer. zero possibility of warranty. When try, they bluff, ended up wasting 1-2 months waiting for nothing.
That said so far curated pc shop seems legit. But i donno where they source their hard drives from. he says pre-order, so i am guessing drop ship?
regardless how he got them, it seems authentic and is brand new power on hours 0 (even after checking farm).
IINM these enterprise drives can be registered to the brand website (ie Seagate), if you can do that it means its a legit drive, if not it could mean a lot of things.
IINM these enterprise drives can be registered to the brand website (ie Seagate), if you can do that it means its a legit drive, if not it could mean a lot of things.
mine successfully registered. but the seller said is store warranty. hopefully i dont have to test the warranty so far so good no dead drive from new seller.
i did a FULL check. Took many days to check the whole drive. It's legit. The test fills the whole hard drive to test it thoroughly to see any issues or not. There were none.
is OEM, so warranty is STORE warranty. NOT SEAGATE. Everything seems upfront, its all mentioned in the store.
only thing i am unsure of is whether the store will honor warranty or not. thats the only thing i never tested.
But i can tell u my experience for warranty from a different seller which was a scammer. zero possibility of warranty. When try, they bluff, ended up wasting 1-2 months waiting for nothing.
That said so far curated pc shop seems legit. But i donno where they source their hard drives from. he says pre-order, so i am guessing drop ship?
regardless how he got them, it seems authentic and is brand new power on hours 0 (even after checking farm).
I would rate Curated as scam. Their warranty policy is essentially useless as well.
My experience with them as below:
Bought "Brand New"
HDD started failing after 6 months, decided to do FARM check; evidently this was not "new" (3717hr -HDD Sentinel vs 45541hr -FARM)
Contacted seller with evidence, brushed off and said his listing deleted and changed supplier, so he say warranty gone liao
Their so called warranty policy for "NEW" drives
Ended with me writing to KPDN e-aduan and getting back half my money as per Shopee dispute. Seller offered for drive replacement but I ain't falling for the same shit again.
I would rather wager my money on getting used drives on taobao rather than paying a markup to get one from a local seller, who essentially does the same thing.
Edit: For FARM check on Windows PC, do the following: 1. Get Smartmontools and install https://sourceforge.net/projects/smartmonto...rtmontools/7.4/ 2. Once installed, you will need to run CMD with admin privileges, with the following command lines smartctl -a /dev/sdX and smartctl -l farm /dev/sdX; X indicates the logical drive alphabet in which you will need to do a smartctl --scan 3. Compare the SMART power on value and the FARM power on value of your drive. If they are not similar, you have a dud.
This post has been edited by Kclee2002: Aug 25 2025, 06:58 PM
I would rate Curated as scam. Their warranty policy is essentially useless as well.
Edit: For FARM check on Windows PC, do the following: 1. Get Smartmontools and install https://sourceforge.net/projects/smartmonto...rtmontools/7.4/ 2. Once installed, you will need to run CMD with admin privileges, with the following command lines smartctl -a /dev/sdX and smartctl -l farm /dev/sdX; X indicates the logical drive alphabet in which you will need to do a smartctl --scan 3. Compare the SMART power on value and the FARM power on value of your drive. If they are not similar, you have a dud.
Thats what I was afraid off if the warranty comes from the shop cuz things sketchy. Did you register your drive in Seagate when received 'new' then?
I dont get why their pushing to their backend seller, its the same shop with the same seller ID right? They should honour the warranty to bcoz thats between them and you and Shopee as the middleman, nothing to do with their supplier. So how can they wash hands by blaming it to their source, and Shopee allows it by not honouring the refund process? Thats scammy from them as well.
Thats what I was afraid off if the warranty comes from the shop cuz things sketchy. Did you register your drive in Seagate when received 'new' then?
I dont get why their pushing to their backend seller, its the same shop with the same seller ID right? They should honour the warranty to bcoz thats between them and you and Shopee as the middleman, nothing to do with their supplier. So how can they wash hands by blaming it to their source, and Shopee allows it by not honouring the refund process? Thats scammy from them as well.
You cannot register hard drives outside the region it was made to be sold in. Anyhow, the serial number is probably not a valid one anyway since they can always reprint the labels (as seen in the KPDN raid).
Shopee didn't want to do anything either; they just said nothing they can be done cause its outside their "shopee guarantee period", until you have filed a complain with KPDN.
This post has been edited by Kclee2002: Aug 26 2025, 10:11 AM
I would rate Curated as scam. Their warranty policy is essentially useless as well.
My experience with them as below:
Bought "Brand New"
HDD started failing after 6 months, decided to do FARM check; evidently this was not "new" (3717hr -HDD Sentinel vs 45541hr -FARM)
Contacted seller with evidence, brushed off and said his listing deleted and changed supplier, so he say warranty gone liao
Their so called warranty policy for "NEW" drives
Ended with me writing to KPDN e-aduan and getting back half my money as per Shopee dispute. Seller offered for drive replacement but I ain't falling for the same shit again.
I would rather wager my money on getting used drives on taobao rather than paying a markup to get one from a local seller, who essentially does the same thing. Edit: For FARM check on Windows PC, do the following: 1. Get Smartmontools and install https://sourceforge.net/projects/smartmonto...rtmontools/7.4/ 2. Once installed, you will need to run CMD with admin privileges, with the following command lines smartctl -a /dev/sdX and smartctl -l farm /dev/sdX; X indicates the logical drive alphabet in which you will need to do a smartctl --scan 3. Compare the SMART power on value and the FARM power on value of your drive. If they are not similar, you have a dud.
good thing i only bought 1 drive from them. cause i was testing the waters. but yeah that is BAD
that said the drive i got from them did check out as brand new. but if cannot replace under warranty, that is not right (ive had official seagate sourced drives die within 4 years prior. so its not rare). especially when the store says its a 4 year store warranty. u cant just say u wont replace under warranty..... so sounds like that was a lie
QUOTE
Contacted seller with evidence, brushed off and said his listing deleted and changed supplier, so he say warranty gone liao
this part made no sense. Supplier change so what does that have to do with you? if it's store warranty, he should still honor warranty if the drive gone bad. The listed drive listed as store warranty and for how many years. It doesn't get as clear as that. So what nonsense is he now saying? that is very dissapointing. Send all the screenshots to shopee and dispute to get a refund. If he cant replace drive, he should give you a money refund. full stop.
anyway i dont accept his excuse either. its a bunch of bs. u cannot deny warranty on such flimsy basis.
Thats what i did for another seller. Eventually i got the refund after wasting time posting all the evidence
There is a small claims tribunal u can lodge a report, but i honestly would just skip that and just go straight to shopee to get your refund. It's faster and less inconvenience for you.
his supplier close down recently?.... why does the timing of this remind me of this
good thing i only bought 1 drive from them. cause i was testing the waters. but yeah that is BAD
that said the drive i got from them did check out as brand new. but if cannot replace under warranty, that is not right (ive had official seagate sourced drives die within 4 years prior. so its not rare). especially when the store says its a 4 year store warranty. u cant just say u wont replace under warranty..... so sounds like that was a lie this part made no sense. Supplier change so what does that have to do with you? if it's store warranty, he should still honor warranty if the drive gone bad. The listed drive listed as store warranty and for how many years. It doesn't get as clear as that. So what nonsense is he now saying? that is very dissapointing. Send all the screenshots to shopee and dispute to get a refund. If he cant replace drive, he should give you a money refund. full stop.
anyway i dont accept his excuse either. its a bunch of bs. u cannot deny warranty on such flimsy basis.
Thats what i did for another seller. Eventually i got the refund after wasting time posting all the evidence There is a small claims tribunal u can lodge a report, but i honestly would just skip that and just go straight to shopee to get your refund. It's faster and less inconvenience for you.
Yeah, changed supplier and shopee deleting their listing ain't my problem. That's his own shit that he has to deal with; clearly skirting the problem and has probably got caught selling the fake "new" drives, hence got deleted. No idea why shopee still allows them to continue selling.
I did get my partial refund without reaching tribunal. KPDN e-aduan worked for me, I clawed back about half my purchase price, "best offer" by the seller with KPDN and Shopee mediating.
Yeah, changed supplier and shopee deleting their listing ain't my problem. That's his own shit that he has to deal with; clearly skirting the problem and has probably got caught selling the fake "new" drives, hence got deleted. No idea why shopee still allows them to continue selling.
I did get my partial refund without reaching tribunal. KPDN e-aduan worked for me, I clawed back about half my purchase price, "best offer" by the seller with KPDN and Shopee mediating.
i asked AI, it said this
QUOTE
AI Overview No, a Malaysian Shopee seller cannot legally refuse a valid warranty claim for a hard drive, though they may attempt to find reasons like misuse to deny it. If a seller refuses to honor their warranty, you can first raise a return/refund request on Shopee within the 15-day Shopee Guarantee period. If the issue persists, you can escalate the matter by contacting Shopee Customer Service or filing a complaint with the Consumer Claims Tribunal for claims under RM25,000.
Steps to Take
1. Check the Warranty Terms: Carefully review the terms and conditions of the store warranty or manufacturer's warranty to understand the coverage and any exclusions.
2. Raise a Request on Shopee: If you have a problem with the hard drive shortly after purchase, you can raise a return or refund request on Shopee before the 15-day Shopee Guarantee period expires. 3. Contact Shopee Customer Service: If the seller is unresponsive to your claim or refuses to resolve the issue, contact Shopee Customer Service for further assistance. 4. File a Complaint with the Consumer Claims Tribunal: If Shopee's efforts don't lead to a resolution, you can file a complaint with the Malaysian Consumer Claims Tribunal for claims below RM25,000, as they have the power to enforce consumer rights. 5. Contact SIRIM: For certain certified products, you can also file a complaint with SIRIM, which is empowered to take action against companies selling faulty products.
What to Look Out For
Seller's Reasons for Refusal: Be prepared for sellers to try and find reasons to deny the warranty, such as claiming the problem was caused by mishandling or misuse. Shop Warranty vs. Manufacturer Warranty: Understand that a store warranty often covers defects upon delivery, while a manufacturer warranty covers issues with the product after use.
know your rights bru
This post has been edited by Moogle Stiltzkin: Aug 26 2025, 11:00 AM
Yeah, changed supplier and shopee deleting their listing ain't my problem. That's his own shit that he has to deal with; clearly skirting the problem and has probably got caught selling the fake "new" drives, hence got deleted. No idea why shopee still allows them to continue selling.
I did get my partial refund without reaching tribunal. KPDN e-aduan worked for me, I clawed back about half my purchase price, "best offer" by the seller with KPDN and Shopee mediating.
half?
How long did u have the drive for? mine i had it for like 3-4 (not counting the 2-3 additional months waiting for a rma that never happened) months i got a FULL refund. not partial. i got from shopee, did not bother negotiating with the seller which already was untrustworthy.
best offer? for a warranty u should have gotten to begin with? thats not right
This post has been edited by Moogle Stiltzkin: Aug 26 2025, 11:17 AM
You cannot register hard drives outside the region it was made to be sold in. Anyhow, the serial number is probably not a valid one anyway since they can always reprint the labels (as seen in the KPDN raid).
Shopee didn't want to do anything either; they just said nothing they can be done cause its outside their "shopee guarantee period", until you have filed a complain with KPDN.
Ahh, so basically buying these is like buying grey. But Moogle managed to register apparently so prolly his HDD batch are for our region.
Fwiw, i would try to register, if cannot i will return it during return goods period. Unless i know im buying from grey/used market.
You must understand, tribunal is not a 1 day thing. I have gone through this before for something else, its not as easy as it sounds. You need to file a case on tribunal website, serve notification papers to Shopee, arrange court date, go to the related KPDN branch and wait for your turn. Depending on severity, you may have to come back on a later date if cannot reach agreement.
I have exhausted all means contacting shopee support and they insist on not helping, so I lodged to KPDN e-aduan. I only took the cash because you can see how bothersome going to tribunal is(is it even worth your time, unless its like a 5 digit thing).
QUOTE(Moogle Stiltzkin @ Aug 26 2025, 11:02 AM)
half?
How long did u have the drive for? mine i had it for like 3-4 (not counting the 2-3 additional months waiting for a rma that never happened) months i got a FULL refund. not partial. i got from shopee, did not bother negotiating with the seller which already was untrustworthy.
best offer? for a warranty u should have gotten to begin with? thats not right
6months.
This post has been edited by Kclee2002: Aug 26 2025, 11:38 AM
You must understand, tribunal is not a 1 day thing. I have gone through this before for something else, its not as easy as it sounds. You need to file a case on tribunal website, serve notification papers to Shopee, arrange court date, go to the related KPDN branch and wait for your turn. Depending on severity, you may have to come back on a later date if cannot reach agreement.
I have exhausted all means contacting shopee support and they insist on not helping, so I lodged to KPDN e-aduan. I only took the cash because you can see how bothersome going to tribunal is(is it even worth your time, unless its like a 5 digit thing). 6months.
Yeah just bcoz tribunal dont need to have lawyers doesnt mean the legal due process dont need to follow. Instead you have to do the legal legwork in liew of conveyors.
I wanna buy WD Red Pro 16TB but local store no stock Anyone buy WD from amazon? Can claim warranty here?
i dont know about amazon.com US
but for ebay, i bought a couple HGST ultrastars many years ago. When 1 of the drives went bad, i tried to get warranty but couldn't. reason? warranty covered under different region
So before you buy, make sure you can claim warranty malaysia. That is the first thing you need to ask the seller. Let us know cause i also interested
Another thing to be careful especially when buying from western digital, make sure the HDD is a CMR (NOT SMR).
wd red PLUS or Pro is the CMR, not the plain wd red afaik. so be careful and make sure u carefully check
In malaysia i tested seagate purchased from local shopee for original. 2 methods i tested. Either they come and collect from you (they send a huge truck). OR, you drive to their drop off depot to drop it off there yourself. Got a replacement both times doing that. Last time could call support center, now cannot, instead have to use live chat if you got to ask something about your warranty claim case.
So i would say seagate warranty (for official hdds) are easy and reliable. But if you buy seagate hdd through unofficial channels, seagate will be very dodgy for not wanting to let you claim warranty. e.g. if u buy seagate hdd of shopee, the HDD MAY or MAY not have proper warranty by seagate. So be very very careful who buy from
for western digital warranty not sure i haven't tried. but for seagate it didn't cost me anything to get the replacement when i requested rma. unless u did the drop off yourself then you have to pay the fuel to drive there to do that
but your issue is whether if buy from amazon us if can claim warranty malaysia. that i dont know since i never tested that before
This post has been edited by Moogle Stiltzkin: Oct 15 2025, 05:08 AM
but for ebay, i bought a couple HGST ultrastars many years ago. When 1 of the drives went bad, i tried to get warranty but couldn't. reason? warranty covered under different region
So before you buy, make sure you can claim warranty malaysia. That is the first thing you need to ask the seller. Let us know cause i also interested
Another thing to be careful especially when buying from western digital, make sure the HDD is a CMR (NOT SMR).
wd red PLUS or Pro is the CMR, not the plain wd red afaik. so be careful and make sure u carefully check In malaysia i tested seagate purchased from local shopee for original. 2 methods i tested. Either they come and collect from you (they send a huge truck). OR, you drive to their drop off depot to drop it off there yourself. Got a replacement both times doing that. Last time could call support center, now cannot, instead have to use live chat if you got to ask something about your warranty claim case.
So i would say seagate warranty (for official hdds) are easy and reliable. But if you buy seagate hdd through unofficial channels, seagate will be very dodgy for not wanting to let you claim warranty. e.g. if u buy seagate hdd of shopee, the HDD MAY or MAY not have proper warranty by seagate. So be very very careful who buy from
for western digital warranty not sure i haven't tried. but for seagate it didn't cost me anything to get the replacement when i requested rma. unless u did the drop off yourself then you have to pay the fuel to drive there to do that
but your issue is whether if buy from amazon us if can claim warranty malaysia. that i dont know since i never tested that before
ah i decide to go buy at viewnet for seagate ironwolf pro 10TB..too bad they dont have stock for 12 or 16TB
ah i decide to go buy at viewnet for seagate ironwolf pro 10TB..too bad they dont have stock for 12 or 16TB
saw a 12tb western digital plus on viewnet RM1,850.20
OOF
i saw on amazon
Seagate IronWolf 12TB NAS Internal Hard Drive HDD – CMR 3.5 Inch SATA 6Gb/s 7200 RPM 256MB Cache for RAID Network Attached Storage (ST12000VNZ008/ST12000VN0008)
for $250
Fine details
QUOTE
FREE International Returns
$13.11 Import Charges & FREE Shipping to Malaysia Details
Sales taxes may apply at checkout
Free international returns it says. but i think this is for UNOPENED/UNUSED. so not the same thing as warranty returns
QUOTE
Warranty & Support
Amazon.com Return Policy:You may return any new computer purchased from Amazon.com that is "dead on arrival," arrives in damaged condition, or is still in unopened boxes, for a full refund within 30 days of purchase. Amazon.com reserves the right to test "dead on arrival" returns and impose a customer fee equal to 15 percent of the product sales price if the customer misrepresents the condition of the product. Any returned computer that is damaged through customer misuse, is missing parts, or is in unsellable condition due to customer tampering will result in the customer being charged a higher restocking fee based on the condition of the product. Amazon.com will not accept returns of any desktop or notebook computer more than 30 days after you receive the shipment. New, used, and refurbished products purchased from Marketplace vendors are subject to the returns policy of the individual vendor.
QUOTE
Seagate - Five-year limited product warranty protection plan and three year Rescue Data Recovery Services included
QUOTE
Philip Lo 5.0 out of 5 stars Seagate int'l warranty did a RMA for 1 of 4 that was not working.. so still happy at super price.
Reviewed in Singapore on May 11, 2025
Style: IronWolf ProCapacity: 12TBColor: NAS PROVerified Purchase
I bought 4 of these, 3 were working and 1 spoilt.. i almost returned it but found out i could send to Seagate for RMA to get a replacement.. so i did that as i bought it at a super price.. returning it would mean i'd have to buy another at a much higher price. Overall still happy since i can get a new one from Seagate as they have international warranty.
Update 18May'25: i sent in the 12TB to Seagate for RMA, and they sent me a replacement 18TB.. how awesome is that.. :-)
Ok so confirmed international warranty for the seagate from amazon. So i'm assuming what this means is, if you buy from amazon the seagate drive, you can do the warranty rma process, then ship to the local drop off or request them to collect for the local rma for seagate. So no need to send to amazon, since it seems seagate rma international applies for the purchase. In case anyone wants to know.
Anyway when add to cart this is the full amount
QUOTE
Items: MYR 1,049.48
Shipping & handling: MYR 51.38
FREE Shipping Promo: -MYR 51.38
Total before tax: MYR 1,049.48
Estimated tax to be collected: MYR 0.00
Import Charges: MYR 55.04
Exchange rate guarantee fee: MYR 24.85
Order total: MYR 1,129.37
And on the amazon site it shows
QUOTE
Ships from Amazon.com
Sold by Amazon Export Sales LLC
Visit the Seagate Store
so seems it's a legit seller channel.
This is a NON pro seagate ironwolf 12tb. But for home NAS it's good enough. And for the price it's fine. If you try buy something like this on shopee, they go for rm 1.8k or roughly.
Alternative to that i saw a "TOSHIBA N300 12TB NAS 3.5-Inch Internal Hard Drive - CMR SATA 6 Gb/s 7200 RPM 512 MB Cache - HDWG51CXZSTA" slightly cheaper and has a 512 MB cache. But i dont know how reliable toshiba nas drives are or how well their warranty claim works. Anyone know?
Western Digital 12TB WD Red Plus NAS Internal Hard Drive HDD - 7200 RPM, SATA 6 GB/s, CMR, 512 MB Cache, 3.5" - WD120EFGX this one is the most expensive between the 3 of them. But it too also has 512 MB cache.
Seagate Exos X18 12TB 7200 RPM 512e/4Kn SATA 6Gb/s 256MB Cache 3.5-Inch Enterprise HDD (ST12000NM000J) (Renewed) this goes for MYR 904.01 and seller is gohardrive on amazon. they are supposed to be a reputable seller for renewed drives. but i don't see any mention for warranty for renewed drives. For roughly the same price u can already go for that toshiba and it's brand new
QUOTE
Trusted coverage Your purchase is eligible for Amazon Renewed coverage in conjunction with Amazon's Return Policy and the A-to-z Guarantee. Select Renewed products come with a limited warranty which only applies to US customer orders. See here for full limited warranty terms and conditions.
red flag
Anyway the seagate amazon seller amazon/seagate is safe for warranty if you believe the comment that confirmed it. Not sure about toshiba and western digital, you have to do your own research.
Having tried seagate exos, i will stick to the seagate ironwolf non pro since it's cheaper than the exos (through legit seller channels. Sure you can get it for same price from sketchy sellers but way too risky when it comes to the condition and warranty so totally not worth it).
hopefully that helped someone. i'm also planning to order more hard drives for myself, so had to do research where to get from for cheapest.
*update
checked toshiba warranty policy, they expect you to pay for the shipping to them. not gonna buy toshiba then
QUOTE
STEP 2) SHIP YOUR PRODUCT TO TOSHIBA'S RETURN CENTER.
Customer is responsible for shipping charges to return the product to the Toshiba Return Center.
- sure u get more cache than the seagate for a cheaper price - but their warranty sux in comparison. i've used seagate, they charge me anything. unless u want to drop off point then u got to pay the fuel to drive there yourself. but their free collection is totally free. - bad power efficiency - not mentioned in the review but people mentioned it's louder than seagate.
so ya i won't be buying these toshibas anytime soon
now we are back to picking between the wd red plus or the seagate ironwolf non pro. the wd has more cache but cost more than seagate. not familiar with wd warranty policy but people also say wd red has lesser chance for going bad compared to seagate
This post has been edited by Moogle Stiltzkin: Oct 29 2025, 07:05 PM
appreciate the write-up! i might have to start getting stuff from amazon us next time. i used to grab cheap 8tb smr drives from amazon japan, then moved on to used 16tb ones from taobao. these used drives had been selling at about the same price for years, but since earlier this year, the prices have been climbing steadily — now almost double. any idea why? one possible reason could be that a free nas os from china is gaining traction. i’ve seen quite a few youtubers showcasing it lately: https://www.fnnas.com/ (飞牛fnOS)
saw a 12tb western digital plus on viewnet RM1,850.20
OOF i saw on amazon
Seagate IronWolf 12TB NAS Internal Hard Drive HDD – CMR 3.5 Inch SATA 6Gb/s 7200 RPM 256MB Cache for RAID Network Attached Storage (ST12000VNZ008/ST12000VN0008)
for $250
Fine details Free international returns it says. but i think this is for UNOPENED/UNUSED. so not the same thing as warranty returns Ok so confirmed international warranty for the seagate from amazon. So i'm assuming what this means is, if you buy from amazon the seagate drive, you can do the warranty rma process, then ship to the local drop off or request them to collect for the local rma for seagate. So no need to send to amazon, since it seems seagate rma international applies for the purchase. In case anyone wants to know. Anyway when add to cart this is the full amount And on the amazon site it shows so seems it's a legit seller channel. This is a NON pro seagate ironwolf 12tb. But for home NAS it's good enough. And for the price it's fine. If you try buy something like this on shopee, they go for rm 1.8k or roughly.
Alternative to that i saw a "TOSHIBA N300 12TB NAS 3.5-Inch Internal Hard Drive - CMR SATA 6 Gb/s 7200 RPM 512 MB Cache - HDWG51CXZSTA" slightly cheaper and has a 512 MB cache. But i dont know how reliable toshiba nas drives are or how well their warranty claim works. Anyone know? Western Digital 12TB WD Red Plus NAS Internal Hard Drive HDD - 7200 RPM, SATA 6 GB/s, CMR, 512 MB Cache, 3.5" - WD120EFGX this one is the most expensive between the 3 of them. But it too also has 512 MB cache. Seagate Exos X18 12TB 7200 RPM 512e/4Kn SATA 6Gb/s 256MB Cache 3.5-Inch Enterprise HDD (ST12000NM000J) (Renewed) this goes for MYR 904.01 and seller is gohardrive on amazon. they are supposed to be a reputable seller for renewed drives. but i don't see any mention for warranty for renewed drives. For roughly the same price u can already go for that toshiba and it's brand new red flag Anyway the seagate amazon seller amazon/seagate is safe for warranty if you believe the comment that confirmed it. Not sure about toshiba and western digital, you have to do your own research.
Having tried seagate exos, i will stick to the seagate ironwolf non pro since it's cheaper than the exos (through legit seller channels. Sure you can get it for same price from sketchy sellers but way too risky when it comes to the condition and warranty so totally not worth it). hopefully that helped someone. i'm also planning to order more hard drives for myself, so had to do research where to get from for cheapest. *update
checked toshiba warranty policy, they expect you to pay for the shipping to them. not gonna buy toshiba then reviews for the toshiba n300 if you are curious
- sure u get more cache than the seagate for a cheaper price - but their warranty sux in comparison. i've used seagate, they charge me anything. unless u want to drop off point then u got to pay the fuel to drive there yourself. but their free collection is totally free. - bad power efficiency - not mentioned in the review but people mentioned it's louder than seagate.
https://www.reddit.com/r/DataHoarder/commen...d_toshiba_n300/ so ya i won't be buying these toshibas anytime soon now we are back to picking between the wd red plus or the seagate ironwolf non pro. the wd has more cache but cost more than seagate. not familiar with wd warranty policy but people also say wd red has lesser chance for going bad compared to seagate
Better check if "international warranty for the seagate" applies to RMA back to Seagate Msia, may not be so and often international warranty applies for countries with better consumer protection (EU, Jpn, SK) even if bought from US site. Such terms afaik usually dont cover to Msia.
From experience, certain products do have international warranty coverage on regional areas (ie ASEAN) but having a central location for collection (ie SG or Thai) and you have to pay for shipment to these collection points which can be a bit expensive negating any savings buying from 3rd parties. YMMV.
Better check if "international warranty for the seagate" applies to RMA back to Seagate Msia, may not be so and often international warranty applies for countries with better consumer protection (EU, Jpn, SK) even if bought from US site. Such terms afaik usually dont cover to Msia.
From experience, certain products do have international warranty coverage on regional areas (ie ASEAN) but having a central location for collection (ie SG or Thai) and you have to pay for shipment to these collection points which can be a bit expensive negating any savings buying from 3rd parties. YMMV.
good point. though the guy said international seagate rma worked, no idea what country he was from. like u said, can't take for granted.
i'll try contact and see if can get clarification. ty for the reminder
i have to full wipe drives and buy new ones xd.
on the page there is an ai. i asked the question and it said this
QUOTE
The product information indicates that the warranty for this hard drive is region-specific. To determine if the warranty is covered in Malaysia, you would need to check the Seagate website and provide the drive's serial number, model number, and country of purchase.
and how do you check this if they didn't give you the serial number before you bought?
QUOTE
FREE 30-day refund/replacement This item can be returned in its original condition for a full refund or replacement within 30 days of receipt.
QUOTE
Amazon Return Policy
Easy shopping, simple returns - that's our promise. At Amazon, we're committed to making your shopping experience as seamless and worry-free as possible. We understand that there may be times when a purchase may not meet your expectations or your needs might change. When that happens, we make completing a return simple and convenient.
Most items can be returned for a refund or replacement/exchange within 30 days of delivery as long as they are in original or unused condition. For eligible items, you can enjoy free returns at many locations near you. For information on an item's return eligibility, please check the product detail page before placing your order. After placing an order, you can find relevant information on an item's return eligibility in your Order History.
A refund will be provided if Amazon (or the third party seller) has received the item, and determined that you are eligible for a refund. It can take up to 30 days for us to receive and process your return. In certain circumstances refund timeframes may be longer. If we need additional information about your return, we will notify you with instructions to contact Customer Service. For more information, please see our Refunds page.
Return Fees
maybe possible to return within 30 days i'm assuming if you get it then check the serial and it's not covered in the seagate warranty page.
but can u do that without paying a restocking fee? i have no clue. most probably bother attempting due to the hassle
So has anyone bought from amazon and confirmed if the warranty will work over here?
ok i asked AI
QUOTE
A Seagate IronWolf drive purchased from Amazon by a user in Malaysia is generally not covered under a local warranty by a Malaysian distributor. Instead, you would have to process any warranty claim directly with the seller on Amazon.
Here is a breakdown of how Seagate's warranty works for international purchases:
Warranty is region-specific. Seagate's policy states that to exercise a warranty claim within your region, you must purchase the product from an authorized distributor in that same region.
Purchasing from Amazon US or other international versions means you are buying from a reseller outside Malaysia. In this case, you must return to that original reseller to process a warranty claim, which can be costly and difficult.
Sellers on Amazon are not always authorized distributors. While some sellers on Amazon may be official distributors, many are third-party retailers. Seagate's limited warranty only covers products bought from "authorized Seagate retailers or resellers".
Local distributors often will not service your drive. If you try to bring your Amazon-purchased drive to an authorized Seagate service center in Malaysia, they will likely turn you away because you did not purchase it from their sales territory.
What this means for you
Check the Amazon seller. Before purchasing, check if the seller is a Malaysian-based distributor with a local warranty or if it is an international seller. A Malaysian seller might explicitly state that they provide a local warranty, but you should verify this directly with them. Confirm warranty details. Some Amazon listings may not explicitly state the warranty coverage. It is best to contact the seller directly to confirm if a Malaysian warranty is included.
Expect to handle the warranty yourself. If you buy from an international Amazon seller, assume you will have to bear the shipping costs and logistical burden of returning the drive to the US or another country for any warranty-related issues.
Consider buying locally. For guaranteed local warranty support in Malaysia, it is safest to purchase your Seagate IronWolf drive from a computer store or authorized online retailer within Malaysia.
too lazy to hunt the old way. so i asked ai again to find
QUOTE
For the cheapest new, non-Pro Seagate IronWolf 12TB drive from an authorized distributor in Malaysia, the best option appears to be Sysnapse, which lists the model ST12000VN0007 for RM949.99.
Top authorized distributor pricing Sysnapse: RM949.99 for model ST12000VN0007. Price Shop: RM1,699.00 for model ST12000VN0008. ECT Online: Lists the 12TB IronWolf (STXX000VN00X) within a price range of RM519.00 to RM2,069.00. You would need to contact them for the specific 12TB price. Thunder Match (TMT): While TMT lists the IronWolf series, the website does not display the price for the 12TB model.
Other key information
Model numbers: The search results show two different model numbers for the 12TB non-Pro IronWolf: ST12000VN0007 and ST12000VN0008. Both are standard IronWolf drives, but the ST12000VN0007 appears to be an older revision of the drive.
Warranty: The standard IronWolf comes with a 3-year warranty, which is offered by authorized distributors.
Workload rating: The non-Pro IronWolf has a workload rating of 180 TB/year, suitable for standard NAS environments. What to consider before buying
Authorized status: Sysnapse, Price Shop, and TMT are well-regarded retailers and are very likely to be authorized. Sysnapse's offer is the most clearly priced.
Check availability: It's always best to contact the retailer directly to confirm the price and availability of the specific model number.
Online marketplaces: While you can find listings on sites like Shopee, be cautious of sellers who are not listed as authorized distributors, as the warranty might not be valid.
QUOTE
The main difference is that the ST12000VN0007 is an older model, while the ST12000VN0008 is a newer revision, which can have a slightly different physical design, such as screw hole placement, and may feature updated firmware. Both are 12TB Seagate IronWolf NAS drives with similar specifications, but the 0008 model is the successor, designed to replace the 0007 model.
Key differences
Physical design: The ST12000VN0008 may have a slightly different physical layout, including screw pin positions, which could affect compatibility with older drive cages.
Firmware: The ST12000VN0008 often features newer firmware versions, which can fix issues present in older models. This may lead to variations in features like write cache behavior.
Compatibility: Users have reported that the physical differences, such as the screw hole placement, can make the 0008 model slightly harder to install in certain drive cages compared to the 0007 model, though it is generally compatible.
Similarities
Capacity: Both are 12TB drives.
Brand and Series: Both are part of the Seagate IronWolf series, designed for NAS (Network Attached Storage) use. Performance: Their core performance characteristics are very similar, though firmware updates on the newer model may offer minor improvements
seagate ST12000VN0007 vs ST12000VN0008?
QUOTE
The 007s are older and the middle side holes are missing for attaching the HDD. At the 008er, the middle holes are present. According to the data sheets, both have the same data density with 8 plates. The 008s are supposed to be a little quieter. Between my 12TB 007s and my 14TB 008s I can't set a big volume difference.
Also check out the EXOS ST12000NM007 and ST12000NM008. The Exos are usually even cheaper than the Ironwolf and have 5 years warranty over the 3 years of the Ironwolf.
For new purchases, choose the ST12000VN0008. It is the newer model and generally considered more reliable, based on the very poor performance of its predecessor in large-scale testing.
If you have existing ST12000VN0007 drives, ensure you have a robust backup system. Given its documented high failure rate, particularly in demanding environments, proper backups are critical.
so apparently the ST12000VN0007 has a higher failure rate than the ST12000VN0008. so best steer clear of the older model and get the newer one even if it cost more
having used seagate exos before, i'm familiar now with it. Though they say may be cheaper and have a longer 5 year warranty, you have to be very mindful which exos you are getting. The X12 for EXOs is notorious for having high failure rates. I think the X18 is ok since i have that and didn't experience issues or notice any major problems for them on social. But just because they say it's cheap, doesn't mean you will be getting the X18 or newer. For all you know, you'd most likely be getting that X12 (which is bad). That's why if you do want to get an seagate exos, check which is the one you are getting
I've used seagate ironwolf non pro in past so will probably go back to that again
Anyway that 007 doesn't look good vs 008. But there 2 other options
QUOTE
The primary difference is that the Seagate ST12000NT001 is likely a newer or "v.2" version of the IronWolf Pro, while the ST12000NE0008 is the older version. The newer model is expected to have better performance and a longer expected lifespan, although both are 12TB, 7200 RPM drives designed for enterprise and high-demand NAS environments, and feature the same technologies like CMR and RV sensors.
Sell price for these 2 are RM949.99 and RM1,109.99 respectively.
Thats a few hundred RM cheaper than shopee for the 008. And they are both PRO models with a 5 year warranty. I don't think these 2 models have any outstanding issues? so i would rather buy that. Rm 1.1k is within my budget for a 12tb hard drive, and i don't have to worry about warranty.
According to AI, it's listed as a official local seagate trusted redistributor. This needs to be verified.
but AI says it is... So anyway will be doing more digging before i purchase. I gave up on amazon because of the unclear warranty issue
so this is the drive i am looking at to purchase ST12000NT001. Because it's cheaper than the 008 non pro ironwolf listed on shopee. And is 5 year vs 3 year warranty. And doesn't seem to have any particular news headline for failure rates mentioned. I guess the one downside is it has a 256MB cache, whereas the WD plus 12tb has the newer 500 MB cache. But i'm mostly interested in capacity size 12tb. As it's a NAS drive for 24/7 operation and it's within my budget. The wd red plus 12tb cost Rm2.2k which is way more than ST12000NT001
QUOTE
The Seagate IronWolf Pro ST12000NT001 has a good, reliable failure rate for a Network-Attached Storage (NAS) drive, but it is important to distinguish it from a historically less reliable consumer-grade Seagate 12TB model. As an enterprise-class NAS drive, it is designed for higher workloads and offers a better reliability rating than standard desktop drives.
Here is a breakdown of its reliability:
Positive indicators High MTBF rating: The manufacturer rates the IronWolf Pro series for 2.5 million hours of Mean Time Between Failures (MTBF). This is an enterprise-class rating that is significantly higher than most desktop drives.
Optimized for NAS: The drive uses Seagate's AgileArray firmware, which includes features like rotational vibration (RV) sensors and dual-plane balancing to maintain performance and reliability in multi-drive NAS enclosures.
Positive user reviews: Many customers report using these drives successfully in their NAS systems for extended periods with no issues. The drives are praised for their solid build quality and reliability in 24/7 environments.
Included data recovery service: Seagate includes a three-year Rescue Data Recovery Services plan with the IronWolf Pro, giving peace of mind in the event of a failure. Potential concerns
Mixed anecdotal experiences: While many users have a positive experience, some online reviewers report experiencing early failures with their drives. Some buyers have received defective or "dead on arrival" units.
Past issues with other 12TB drives: The ST12000NT001 should not be confused with the consumer-grade Seagate ST12000NM0007, a 12TB drive that Backblaze reported as having an unusually high Annualized Failure Rate (AFR) in the past. The IronWolf Pro is a different, more robust product line. Shipping damage risk: Anecdotal reports suggest that some failures could be related to poor shipping and handling of the drives by third-party retailers. Higher noise levels: Some users have noted that the 7200 RPM drive can be noisy when active, which may be a consideration for those using it in a quiet environment.
Conclusion
The Seagate IronWolf Pro ST12000NT001 has a good failure rate for a NAS-specific drive and comes with features designed to promote reliability in multi-drive enclosures. Its high MTBF rating is a strong indicator of its expected performance. However, as with any hard drive, failures can occur. To mitigate this, purchase from a reputable vendor and maintain a robust data backup strategy.
these are 7200 rpm should be. so not the quietest, but if you want performance, then 7200 rpm drive is the way to go. I've both 5400 rpm and 7200 rpm, i'm fine with either.
*update
seems for the wd red plus for 12tb there is both a 256mb and a 500mb cache, depending the model number. The one on shopee i saw was a 256mb.
QUOTE
The Western Digital (WD) Red Plus 12TB drive comes with either a 256 MB or a 512 MB cache, depending on the specific model. This distinction is important because it can affect performance, so you should check the exact model number before purchasing
Models with 256 MB cache WD120EFBX: This is a 7200 RPM model with a 256 MB cache. WD120EFAX: This is a 5400 RPM model that also comes with a 256 MB cache.
Models with 512 MB cache
WD120EFGX: This version of the Red Plus 12TB drive has a 7200 RPM speed and a larger 512 MB cache. Other, newer versions may also have 512 MB.
Why the cache size varies
The variation in cache sizes is generally due to two factors:
Rotational speed (RPM): The 7200 RPM models, like the WD120EFGX, often feature larger caches to boost performance. Product refreshes: Over time, manufacturers release updated versions of their products. These refreshes can include hardware changes, such as an increased cache, to improve performance or compatibility.
on shopee they tend to trick users by selling old stock but not reduce the prices accordingly. so check carefully
both seagate and western digital have official stores on shopee but when i checked it's all mostly sold out. At least the 12tb capacities all no stock.
QUOTE
NAS hard drives from Seagate and Western Digital are likely sold out on official Shopee stores due to a combination of persistent global supply chain constraints and an ongoing shortage driven by high demand. These issues are affecting the availability of high-capacity drives worldwide.
Here is a detailed breakdown of the contributing factors:
Ongoing supply chain and market constraints
Reduced production post-pandemic: After a surge in demand for data storage during the COVID-19 pandemic, manufacturers like Seagate and Western Digital scaled back HDD production. Since then, production has not fully caught up with the subsequent resurgence in demand, leading to depleted inventories and supply lag. Competing demand from AI: The boom in artificial intelligence and machine learning has created immense demand for high-capacity storage drives for data centers and enterprise applications. As these buyers are a higher priority for manufacturers, it further squeezes the limited supply available for consumer and small business NAS drives.
Shift in manufacturer focus: Hard disk drive manufacturers are increasingly prioritizing the production of more profitable SSDs, which have higher margins. This can impact the production volume and availability of traditional NAS HDDs.
Geopolitical and economic factors: Global economic uncertainty, shifting trade policies, and supply chain fragility continue to impact global manufacturing and distribution, affecting the availability of hard drives.
Response to fraudulent drive activity
Tightening distribution channels: In August 2025, Seagate, along with Malaysian authorities, cracked down on a major counterfeiting operation near Kuala Lumpur that was repackaging used hard drives and selling them as new. In response, Seagate announced it is tightening its partner program and restricting distributors to authorized channels.
Restricting official stock to combat fraud: The unavailability of products on official brand stores like Shopee may be a strategic response to prevent fraudulent sellers from undercutting the market with compromised inventory. Manufacturers may be limiting official stock to regain control over the supply chain and ensure drives are distributed through reliable vendors.
Market dynamics in Asia
High demand for NAS devices: The Asia-Pacific region is a major market for NAS devices, and the increasing trend of individuals and small businesses creating private cloud storage has contributed to high demand. This demand puts additional pressure on the already constrained supply of high-capacity hard drives.
Manufacturer inventory strategy: The lack of stock on official Shopee stores may also be part of a broader strategy by manufacturers to manage inventory across different regional markets. With supply constraints, they may prioritize other retail channels or regional demands, making official online channels appear out of stock.
Just the other day it was reported that ram prices for DDR5 were increasing. people noticed the sudden change.
Did anyone else notice this for hdds in Malaysia, wtf. Can't buy from the official store (for both wd and seagate), have to use the other stores... and their prices are jacked up
Better check if "international warranty for the seagate" applies to RMA back to Seagate Msia, may not be so and often international warranty applies for countries with better consumer protection (EU, Jpn, SK) even if bought from US site. Such terms afaik usually dont cover to Msia.
From experience, certain products do have international warranty coverage on regional areas (ie ASEAN) but having a central location for collection (ie SG or Thai) and you have to pay for shipment to these collection points which can be a bit expensive negating any savings buying from 3rd parties. YMMV.
got back a solid answer. This is direct from the amazon seller contact.
QUOTE
thank you for reaching out! the warranty is valid in the United States only. Please let us know if you have any questions. Thank you!
So yeah, don't even buy it from amazon. Cause you won't have warranty covered. Not worth it. I've owned a couple of seagates before (including those that qualify for local warranty bought from local sources) and they do die within 1-3 years. Imagine if your hard drive fail and you cannot rma...
This post has been edited by Moogle Stiltzkin: Oct 30 2025, 01:42 PM
There is no public proof available that Sysnapse is an authorized Seagate distributor in Malaysia, as neither Seagate's website nor Sysnapse's website (based on the provided search results) list this specific partnership. To verify, you would need to contact Sysnapse directly or contact Seagate's Malaysian office to confirm their authorized distributor network.
To verify Sysnapse's authorization:
Contact Sysnapse directly: Ask them for a direct statement or documentation confirming their authorized distributor status for Seagate in Malaysia.
Contact Seagate: Reach out to Seagate's local office or customer support in Malaysia. They can confirm their network of authorized distributors and partners.
General information about Seagate:
Seagate.com has manufacturing sites in Malaysia, but this does not confirm specific distribution partnerships (e.g., with Sysnapse).
Seagate provides tools to verify the authenticity of its products, which you can use once you purchase a drive from a reseller. This includes checking the serial number or QR code to ensure it's a genuine product and eligible for warranty
yeah... i'll wait confirmation before i even buy. got hit by too many scams already now got ptsd
by the way i also saw on their site they listed seagate exos, and from the pic it says X18. But when i saw warranty it says store warranty 3 months. already alarm bells went off. It doesn't even mention whether it is new or used. but the warranty already has me wary of this shop
And if later got dispute how to resolve? with shopee at least maybe can complain shopee. i did manage to get refund few times with that. But this is their own store website. If got problem warranty because not authorized seagate distributor then u have to go small claims tribunal route which is a headache
Thinking of buying 1 first, check the serial to see if it's as they say and covered by seagate rma. I need to buy a couple but i don't dare buy all in one shot
*update
this is what they said
QUOTE
We are parallel import. Warranty from our company
not seagate warranty basically. red flags
QUOTE
Purchasing a parallel imported Seagate drive comes with significant risks, especially regarding warranty and product authenticity. While parallel imports can be cheaper, Seagate and other experts recommend only buying from an authorized reseller to ensure the product is genuine and has a valid warranty.
Risks of purchasing a parallel import
Warranty issues: A parallel imported drive may not be covered by a warranty from Seagate in your country. Your warranty would be through the unauthorized reseller, which can be unreliable. In some cases, the drive's warranty from Seagate may have been voided.
Refurbished or used products: Some resellers fraudulently sell used or refurbished hard drives—for example, from cryptocurrency mining operations—as brand new. These drives have a shorter lifespan and can be unreliable.
Counterfeit products: Counterfeit drives with fake serial numbers or labels can be difficult to distinguish from genuine products. Some counterfeit drives may even be empty.
Data loss: Because parallel imports carry a higher risk of being faulty or refurbished, they increase your chances of data loss. Recovering data is an expensive and time-consuming process.
How to verify a genuine Seagate drive
To protect yourself, use Seagate's official tools to verify your product's authenticity and warranty status.
Check the warranty: Before or immediately after purchase, find the serial number on the drive's label. Enter it on Seagate's official warranty check page to confirm its warranty coverage. A result of "Not Under Warranty by Seagate" could indicate a parallel import.
As of late 2025, Compuzone is not listed as an official distributor for Western Digital products in Malaysia, but its hard drives likely still qualify for RMA directly from Western Digital. Compuzone is a retailer that sells products sourced from official distributors like Sun Cycle Sdn Bhd and AIASIA. Even if your drive was not purchased from an official WD distributor, it is typically still covered under Western Digital's manufacturer warranty, provided it meets all other terms.
on their site no listing for ironwolf 12tb, but wd red plus 12 is ok.
Anyway for 12tb hdd for use in NAS, this is the best i could find for malaysia with rma and original for as cheap as possible. Cheaper is amazon but no warranty?
Saw the toshiba N300 listed, it was cheaper still but as i mentioned prior it's an awful hdd drive. not going to touch
This post has been edited by Moogle Stiltzkin: Oct 30 2025, 03:38 PM
got back a solid answer. This is direct from the amazon seller contact. So yeah, don't even buy it from amazon. Cause you won't have warranty covered. Not worth it. I've owned a couple of seagates before (including those that qualify for local warranty bought from local sources) and they do die within 1-3 years. Imagine if your hard drive fail and you cannot rma...
Yeah I figured as much. Lucky you didnt pull the trigger and would be costly mistake tho only if the HDD fails lar which nobody wants anyhow, local or intl.
There must be a catch why local distros are selling price so high, if can get much cheaper via Amazon and still get warranty, their business will lingkup tmrw.
If you want the surety of local warranty you gotta pay for it. Or else risk it for cheaper price. I guessing if you RAID redundant them, it doesnt really matter since their that much cheaper to replace later on.
that warranty reply from amazon, is it from seagate or WD?
i only asked for seagate amazon for the ironwolf page. didnt ask western digital.
but while checking AI, same language. If the source of your hard drive is from another region block, you cant claim from a different region block. So i suspect is also the same like seagate in regard. i assume>
They'll just latch onto any reason not to honor rma any chance they get.
seagate especially got more stricter for this.
for rm1.6k in malaysia you can only expect to get a 12tb ironwolf non pro or a wd red plus 12tb.
we probably have to give up buying from amazon since warranty not covered. unless you want to risk your hard drive remains fine while under the warranty duration. i can't take that chance, enough hard drives died in that warranty period
I'll be getting the WD red plus 12tb for RM 1499. Since that seems to be the cheapest local stock i could find.
AI said this
QUOTE
Yes, you can claim an RMA warranty in Malaysia for a Western Digital Red Plus hard drive, regardless of where you purchased it, including from a retailer like Compuzone. Western Digital's warranty is international and is processed directly through their website.
Here is the general procedure for claiming your warranty in Malaysia:
Check your warranty status: First, go to the Western Digital website and check your drive's warranty status using its serial number.
Create an RMA: If the drive is still under warranty, create a Return Merchandise Authorization (RMA) through the Western Digital Support Portal. You will need to create a support account if you don't have one.
Ship the product: You are responsible for shipping the defective hard drive to the designated Western Digital RMA center.
In-country returns still apply: While Western Digital moved its regional service center from Penang to Vietnam in 2021, the company still processes RMA returns for Malaysia within the country.
Obtain the correct address: Ensure you use the current shipping address provided by Western Digital during the RMA creation process.
Receive the replacement: After receiving and verifying the defective product, Western Digital will ship a replacement unit to you.
Important considerations:
Data loss: The RMA process typically results in a replacement drive and does not include data recovery services. You should back up your data if possible before starting the process.
Proof of purchase: While not always required for all warranty claims, it is good practice to have your proof of purchase from Compuzone available.
Packaging: Western Digital has specific requirements for packaging and shipping your product to avoid damage during transit.
but notice unlike seagate, wd expect u to pay the shipping to send to them for replacement. for seagate they give u a label, just print out then drop in poslaju at no cost to you. maybe if u send to the shop u bought from they will do it for you, i don't know
QUOTE
For a Western Digital (WD) Red Plus 12TB drive purchased from Amazon, the ability to claim an RMA warranty in Malaysia is unlikely to be straightforward or successful. WD's warranty policy is typically region-specific, meaning you must claim the warranty in the region where the product was originally purchased.
Here's a breakdown of how WD's regional warranty policy would affect a claim in Malaysia:
Warranty region: Amazon.com ships globally, but the product's original region is the country from which Amazon dispatched it. If the drive came from an Amazon warehouse in the United States, its warranty would be tied to the U.S. region.
"Out of region" warranty check: WD's support system performs a warranty check based on the serial number. If you, in Malaysia, submit an RMA request for a drive that originated from the U.S. or another region, their system will flag it as "out of region" and will not process the replacement. Logistical challenges: Even if a claim were somehow possible, you would likely be responsible for the cost of shipping the faulty drive to a service center in the original region of purchase. This would be expensive and impractical. The manufacturer will cover the shipping of the replacement product to you, but only after you have returned the faulty one.
What you should do
Check the warranty status: Visit the Western Digital support site and use their "Warranty Status" tool. Enter the serial number of your drive to confirm the warranty region and expiration date. This will confirm whether the drive is tied to a different region. Contact Amazon: Your best recourse would be to contact Amazon's customer support directly. Depending on when you purchased the drive, you may be able to return it to Amazon for a refund or replacement under their own returns policy.
Use a forwarder: Some users in online communities have reported using third-party package forwarders to handle RMAs for out-of-region products, but this is a risky and expensive option.
Buy from a local reseller: To guarantee an easy local warranty claim, it is always best to purchase from an authorized local Western Digital distributor or reseller in Malaysia. This ensures the product's warranty is valid for the Asia Pacific region
gets better
QUOTE
You must begin your Western Digital RMA process online as they no longer have physical drop-off centers in Malaysia. The Penang service center was closed in late 2021, with subsequent RMAs being handled through shipping.
Online RMA procedure
Register a WD support account. Go to the Western Digital support portal and create an account.
Register your product. Once logged in, register your WD Red Plus drive by providing its serial number. You can check the warranty status at this time. Start a warranty replacement. Initiate an RMA request. You will be prompted to select the defective drive from your list of registered products and provide the reason for replacement.
Receive shipping instructions. After confirming your details, you will be provided with a shipping address, which is located in Shah Alam, and packaging instructions. Ship the product. You are responsible for shipping your drive to the specified RMA location via courier. Western Digital covers the shipping cost for the replacement product sent back to you.
Key information No walk-in service: The process is strictly handled via shipping. You cannot drop off your drive in person. In-country processing: The RMA return address is in Malaysia (Shah Alam), not Vietnam, as confirmed by a 2025 Reddit post. The Vietnam service center mainly handles a different region.
Refurbished replacements: The replacement you receive may be a refurbished unit. Advanced RMA: For a fee, you can choose an "Advanced RMA" service where the replacement is shipped before you return the defective drive. A credit card is required to hold the retail cost of the product
so seems no drop off point for WD in malaysia. Seagate they do (ive been there before myself to confirm).
Shipping for the seagate is local, and they give u the label so cost u nothing for that. put the hard drive in the box u got it from, slap on the printed label, drop off at the nearest post laju office.
for WD seems u have to ship it to vietnam and u have to pay for that. How much? i dont know.
the silver lining people claim wd hard drives less chance they go bad/failure rate compared to seagate. dont know if that is true now in 2025 or not.
As for seagate they use to have a call center in india i sus, but that got shut down. It was totally useless to begin with. Now you only can contact them via live chat for rma enquiries. Seagate just fill in the rma form, submit. It shows your rma status there, and you can then also ask live chat for a status update on your rma, and get further clarification whether they come collect or you drop off yourself.
QUOTE
In Malaysia, the RMA for a Western Digital 12TB hard drive is free if the product is still under warranty, but you must pay for the shipping to send the faulty unit to the service center. Western Digital covers the cost of sending the replacement drive back to you.
RMA cost breakdown
Cost for shipping the faulty drive: You are responsible for arranging and paying for a courier service to send the hard drive to Western Digital's designated RMA address in Malaysia. The price will vary depending on your location and the courier service you choose.
Cost for the replacement drive: This is covered by Western Digital under the standard warranty replacement policy. Key steps for a free warranty claim
Check warranty status: Before initiating a claim, verify that your hard drive is still under warranty by using the serial number on the Western Digital website.
Initiate an RMA: Create a support account and submit a warranty replacement claim on the Western Digital support portal. Once approved, you will receive an RMA number. Ship the faulty drive: Follow the strict packaging instructions provided by Western Digital to ensure the drive is not damaged in transit. You will need to use a courier service and pay for the shipping costs to send it to the Malaysia RMA center.
Receive replacement: After the faulty drive is received and inspected, Western Digital will ship a replacement unit to you at no cost. This replacement may be a refurbished drive
This post has been edited by Moogle Stiltzkin: Oct 31 2025, 07:37 AM
Amazon US does ship to Malaysia but... bear in mind the risk of damage during shipping. My personal experience in shipping HDDs since 2019:
Domestic Amazon USA shipping + hand carry back to Malaysia: 3x 16TB Seagate Ironwolf = all ok International Amazon USA shipping to Malaysia: 2x 16TB Seagate Ironwolf = both DOA (dead on arrival) International Japan shipping to Malaysia: 2x 16TB Seagate Ironwolf = 1 ok, 1 DOA
I believe the drives were damaged during international shipping even with Amazon's usually very good packaging. So beware.
Following this experience, I don't plan on shipping HDDs from overseas anymore. If I get to travel to US for work anytime soon, I would order from Amazon and hand carry back. Otherwise, I would stick to SSDs for international orders.
see someone already tried. if got problem how to rma? dont do it
I would rate Curated as scam. Their warranty policy is essentially useless as well.
My experience with them as below:
Bought "Brand New"
HDD started failing after 6 months, decided to do FARM check; evidently this was not "new" (3717hr -HDD Sentinel vs 45541hr -FARM)
Contacted seller with evidence, brushed off and said his listing deleted and changed supplier, so he say warranty gone liao
Their so called warranty policy for "NEW" drives
Ended with me writing to KPDN e-aduan and getting back half my money as per Shopee dispute. Seller offered for drive replacement but I ain't falling for the same shit again.
I would rather wager my money on getting used drives on taobao rather than paying a markup to get one from a local seller, who essentially does the same thing. Edit: For FARM check on Windows PC, do the following: 1. Get Smartmontools and install https://sourceforge.net/projects/smartmonto...rtmontools/7.4/ 2. Once installed, you will need to run CMD with admin privileges, with the following command lines smartctl -a /dev/sdX and smartctl -l farm /dev/sdX; X indicates the logical drive alphabet in which you will need to do a smartctl --scan 3. Compare the SMART power on value and the FARM power on value of your drive. If they are not similar, you have a dud.
just reminder to others and myself. buy from the seagate or wd approved sellers only.
price wise for a 12tb, from official source for wd red plus 12tb u can get for rm1500 which is really about the same as a 12tb from this store with a dodgy warranty. so no point even going that route.
some of the seller though it's not directly listed as distributor, they do source their drives from the official distributors locally. those should be fine for rma because is same region purchase.
QUOTE
We are reseller. Not distributor. Our distributor is under AMBLE ACTION
*this is from a different store. Just an example. But yes Amble is listed as official seagate distributor, and this reseller sources from there, meaning it's a local SEA region. But as always you SHOULD check the serial as soon as u get the hard drive on the seagate rma site to check the status. If it says not valid, immediately go lodge complaint and get refund.
Other than that, also do a full check of your hard drive. Checking smart isn't Enough. if it's seagate do the farm check. I don't think you can do that for wd, but if u buy from a credible source u probably dont need to be as wary/careful about that.
point here is cover all ur bases, make sure u ask the seller the questions, take the screenshots, if later got dispute u can use as evidence on shopee platform. outside shopee is tribunal small claims but if its a legit store then not going to go that far so dont worry about that.
fyi i did buy 1 seagate x18 exos from pc curator. when i did all the checks as mentioned in the quote above, it did check out on power on hours. about 5 months which is when i bought it, and that tallied with smart. and checking the smart no errors, and used till now no increased reallocated sectors. So i do think for this 1 at least is indeed unused brand new, but i cannot say it's 100% safe. at least i can't recommend it to others in good conscience. especially when someone already reported warranty is as good as useless from this store so no, not buying again from that store. also fyi the one that i did order was labelled new, and 4 year warranty (i took screenshot, because when u check now, that listing disappeared, so where is your proof? hence why u need screenshots )
This post has been edited by Moogle Stiltzkin: Oct 31 2025, 10:02 AM
Hard drive manufacturer Western Digital has confirmed that it is looking into potential problems with its older hard drives identified by data recovery scientists. The drives in question, a collection of 2TB to 6TB WD Blue and Red models released around 2020, are SMR drives, a classification that already brought WD a class-action lawsuit in 2021.
As WD alludes to, multiple data recovery scientists, including 030 data recovery, have begun reporting the issues fundamental to WD's use of SMR technology in lower-capacity drives. An open secret since 2021, data scientists have known that these 2TB to 6TB WD Red and Blue SMR drives have increased chances of failure, up to permanent data loss and physical drive damage.
Now, data recovery scientists are confirming that Western Digital Blue and Red drives with the WD*0EZAZ, WD*0EDAZ, and WD*0EFAX model numbers at the 2TB, 3TB, 4TB, and 6TB sizes are prone to abnormally high failure rates. Data scientists like 030 Datenrettung, mentioned above, also previously included WD Purple drives released at the same time in their list of failing SMR drives, but WD confirmed that the Purple drives are built on a different enough firmware that the same issues would not affect these drives. Larger SMR drives are also not at risk of the same failures.
Anyone using WD hard drives at these sizes from 2020 or later should check their hardware to ensure they are not also at risk of data loss and failure; data scientists suggest that the first sign of trouble with the drives will be loud noises coming from the spinning platters, though that warning sign is a fairly universal signal of something going terribly wrong.
wd wanted to sell wd red smrs for nas purposes. which they really shouldnt, but since they insist and they got caught, they came out with the PLUS. As in yes these are the real deal for nas drives, we promise
then newbs who dont know will buy the wd red (NON PLUS) and get hit by smr. then wonder why for truenas zfs is sux
This post has been edited by Moogle Stiltzkin: Oct 31 2025, 06:09 PM
If u dont get plus then i would be wary wd wanted to sell wd red smrs for nas purposes. which they really shouldnt, but since they insist and they got caught, they came out with the PLUS. As in yes these are the real deal for nas drives, we promise
then newbs who dont know will buy the wd red (NON PLUS) and get hit by smr. then wonder why for truenas zfs is sux
Even after caught they still selling SMR as Red, which is known for NAS. Many that never do their homework will fall for the trick.
to anyone trying to get refund from shopee for hard drive warranty dispute, be warned.
here is the case example
you buy hard drive, turns out seagate cant rma. so it falls under store warranty. but the seller doesnt honor warranty (more accurate they pretend they are, saying they will claim on ur behalf. they quote take 2 month. but u wait 3-4month no replacement. why? because they lied and made u wait that long. they are trying to waste ur time hoping u give up at this point to get ur refund).
This is what shopee says about refunds
QUOTE
"Yes, if the item is still within the Shopee Guarantee period or a specific "Shop Warranty" period, you can raise a return/refund request, especially if the seller fails to honor the warranty.
Here is the general process and conditions:
If the order is within the Shopee Guarantee Period (usually 15 days from delivery date) You can raise a return/refund request directly through the Shopee app.
Go to the "Me" tab and select "To Receive" under "My Purchases".
Select the relevant order and tap "Return/Refund".
Choose the appropriate reason, such as "The Item received is faulty (e.g. malfunction, does not work as intended)". Provide evidence (photos and/or videos) of the faulty hard drive and a description of the issue.
Submit the request. Shopee will review the case and may require you to return the item for a full refund.
If the order is after the Shopee Guarantee Period
The return/refund process depends on the type of warranty:
Shop Warranty: If the seller provided a specific "Shop Warranty" that extends beyond the Shopee Guarantee period, you must contact the seller directly via Shopee Chat to claim the warranty.
Manufacturer/Supplier Warranty: The warranty usually rests with the manufacturer. You would typically need to contact the authorized service center as specified in the warranty card or product packaging.
What to do if the seller does not respond or replace the item under warranty (for both scenarios): Document everything: Keep screenshots of all conversations with the seller regarding the warranty claim.
Contact Shopee Customer Service: If the seller, supplier, or manufacturer does not respond to your warranty claim or fails to provide a resolution, you can contact Shopee Customer Service for further assistance.
Shopee Intervention: Shopee agents will review the case based on the evidence provided by both parties. If the seller does not respond within a specified time frame (e.g., 48 hours for certain cases), Shopee may proceed with a refund to the buyer.
In essence, if the seller is not honoring the terms of a shop warranty, you have recourse through Shopee's customer service, who can investigate and potentially issue a refund."
shopee rejected claims on basis of it's outside the 15 day guarantee.
But notice how there is a claims outside that period which falls under the manufacturer (e.g. seagate rma) or store warranty.
Which the case falls under but shopee pretends not to know this, unless you point out this specific line in their own guidelines.
I managed to claim refund before just citing this and providing proof. So if your refund gets rejected and you do have solid proof, keep reopen ticket to dispute. because unless you go through a few rounds of this back and forth close, reopen, close, reopen, you wont get your refund through shopee.
you have to
1. prove that the seagate rma is not valid (show screenshots) 2. prove that seller does not honor store warranty (show screenshots) 3. provide proof your hard disk is dead (just show screenshots of your smart test etc) 4. dont let shopee trick you about the limited 15 day guarantee (theyll give u any excuse if it lets them not refund you if u allow them). refer them to the guideline for outside that period in regards to the store warranty not being honored. this will be ur basis for refund as per their own guideline.
my point is, prevention is better than the cure. so if you dont want to go through hell, just order from the legit sources.
those amazon prices r nice cheap and legit, but since they wont arrive in good condition and dont qualify for rma locally in malaysia, u can stop dreaming about buying hard drives at those prices unfortunately. just accept u have to cough up the high mark up prices from the local stock official distributor/resellers in malaysia >_<:
This post has been edited by Moogle Stiltzkin: Nov 1 2025, 06:04 AM
Even after caught they still selling SMR as Red, which is known for NAS. Many that never do their homework will fall for the trick.
Now premature failure. Double the unlucky
unfortunately. i can definitely see new gen homelabbers who getting into this buy a " NAS drive", buy the wd red (NON PLUS), thinking oo yeah it's a nas drive for 24/7 continuous usage. unbeknownst they got the SMR and use it non the wiser till something happens
hm... on their website i dont see the NON plus drives. they no longer produce them? that solves the problem at least.
But people need to be wary buying the old stock which are the wd red NON plus models
Actually for western digital, it wasnt just the SMR issue that landed them in hot water, it was their other trick.
"power on hours warnings after just 3 years of nas use"
so basically what that was, WD would do a warning if your power on for the hard drive was 3 years then they will falsely tell u the drive needs to be replaced.
But that goes COUNTER to smart info. Smart tells you when the drive is actually gone bad. Whereas what WD did was put a firm power on hours limit even if drive still works fine, in order to get you to buy a new drive to replace it when actually u didnt even need to.
dont think wdda 3 years power on hours is an issue in 2025 cause the nas brands mostly didnt support it (they removed support is the newer firmwares). i dont think truenas even uses that metric either. nobody liked it except western digital
For seagate though they too were in that smr debacle, they didnt dare do that for their NAS line of hard drives, but not WD. And seagate didn't pull that WDDA 3 year power on hours stunt either.
when your choice for hdd is seagate, western digital or toshiba..... u know the situation is bad
QUOTE
Yes, the hard drive (HDD) market is widely considered an oligopoly. The industry is dominated by a very small number of large firms, primarily Seagate Technology, Western Digital, and Toshiba.
Key Characteristics of the HDD Oligopoly:
Few Dominant Players: The market has undergone significant consolidation over the past two decades, decreasing from a dozen global players to only three primary manufacturers. Seagate and Western Digital, in particular, command the vast majority of the market share (around 85% combined), with Toshiba as a distant third. High Market Concentration: This high level of concentration gives the remaining companies significant control over supply and pricing within the industry.
Interdependence: Each firm's actions heavily influence its competitors' decisions. Analysts have noted the "HDD oligopolists acting in a typical oligopoly manner" by managing supply to maintain pricing stability and profitability, rather than competing aggressively on unit volume.
High Barriers to Entry: The substantial capital investment, complex technology, and established supply chains required to manufacture hard drives create significant barriers for new companies to enter the market.
Focus on High-Capacity & Enterprise Market: While solid-state drives (SSDs) have largely replaced HDDs in personal computers and laptops, the HDD market has found a stronghold in the data center and enterprise "nearline" storage markets, where cost-effectiveness per terabyte is crucial. This specialized focus reinforces the position of the few dominant players in that specific niche
QUOTE
Paying RM 1,650 for the Seagate ST12000VN0008 12TB hard drive in Malaysia in late 2025 is not a good value, as this is an older model and current market prices are significantly lower. For a similar or lower price, you could likely purchase a newer, higher-performance drive, such as the IronWolf Pro.
Key considerations for buying in Malaysia in 2025
Outdated model: The ST12000VN0008 was released several years ago and has since been superseded by newer IronWolf models, including the IronWolf Pro series. Newer models often have improved technology, higher performance, and better durability ratings.
Lower market price: As of late 2025, various listings in Malaysia show the price for the ST12000VN0008, or even the newer Pro series, to be notably less than RM 1,650. For example, a recent listing on eBay showed a new ST12000VN0008 for around RM 925, and other listings show IronWolf Pro models for RM 1,258 on Shopee.
Better alternatives: For demanding NAS applications, the newer IronWolf Pro line offers a higher workload rating (up to 550 TB/year compared to the standard IronWolf's 180 TB/year), making it a better value for professionals and enterprise users. Currency comparison: RM 1,650 is equivalent to approximately $393 USD, which is high given the international market price for this particular drive
but the thing is AI doesn't mention about warranty for those cheap drives. Yes u can get cheaper from US (but out of region so cannot claim warranty. and they arrive in bad condition due to the shipping), but malaysia local? all jacked up even for legit sources what to do?
This post has been edited by Moogle Stiltzkin: Nov 1 2025, 07:01 AM
Even outside of Shopee's guarantee period, you can still pursue a refund for a falsely advertised hard drive based on Malaysian consumer law . The law supersedes Shopee's internal policies, though it will require you to take action against the seller outside of the platform.
Malaysia's consumer protection laws
The Consumer Protection Act 1999 (CPA) gives you rights as a consumer that cannot be waived by a company's internal policies, including Shopee's guarantee period. Key provisions that apply to false advertising:
False or misleading representations (Section 10): Sellers cannot make false or misleading claims about their products, including their quality, quantity, and characteristics. A hard drive advertised as new but sold as used, or claiming a higher capacity than its actual size, falls under this category.
Guarantees in respect of goods (Part V): The CPA provides a set of implied guarantees for goods supplied to a consumer, including acceptable quality and that the goods match their description. A product that does not meet the seller's description is in breach of these guarantees.
How to pursue a refund outside Shopee's guarantee period
Since you can no longer use Shopee's built-in resolution process, you must use official channels to enforce your consumer rights.
1. File a complaint with the Ministry of Domestic Trade and Consumer Affairs (KPDN) You can report the seller's fraudulent activity to the KPDN, which can investigate and take action against dishonest businesses. You can file a complaint online through their e-Aduan portal. 2. File a claim with the Tribunal for Consumer Claims Malaysia (TCCM) The TCCM is an independent body established under the CPA to provide a fast, inexpensive, and easy way for consumers to resolve disputes.
Jurisdiction: The TCCM can hear claims for false and misleading representations, as long as the claim is filed within three years of the incident. The monetary limit for a claim is RM50,000.
Process: You can file a claim online through the Tribunal's website. A nominal fee of RM5 is required. You will need to provide all your evidence, including screenshots of the product listing and proof of the hard drive's false specifications.
Outcome: The Tribunal will issue an "Award," which is a legally binding order against the seller. Failure to comply with an Award is a criminal offense.
What this means for you
While Shopee may refuse to assist with a refund after its guarantee period expires, this does not mean your right to a refund is gone. Your claim against the seller is protected by Malaysian law, and you can enforce it through the TCCM.
Important steps to take:
Gather all evidence of the false advertising and the hard drive's actual condition.
Use the TCCM to file an official claim against the seller.
Use all communication records with the seller on Shopee as evidence, even if they are no longer helpful in pursuing a platform-level refund.
If you are responding to shoee you can ask AI to draft you the response, it would be something like this
QUOTE
Dear Sir/Madam,
I, [Your Full Name], the buyer for Order ID [Insert Your Order ID], wish to register a formal complaint regarding the product purchased on [Date of Purchase]: a Seagate 12TB Hard Disk Drive.
The standard "Shopee Guarantee" period has expired. However, the seller, [Insert Seller's Shopee Name], made a material and fraudulent misrepresentation. This situation warrants immediate investigation and intervention by Shopee Malaysia. The seller's actions violate platform policies and Malaysian consumer law.
The key issues are:
False "Brand New" Claim: The item was advertised and sold as "brand new." However, after inspection and serial number verification with Seagate, the drive shows signs of previous use or is not official stock. This makes the "brand new" claim false.
Invalid Seagate RMA Warranty: The seller falsely claimed an official Seagate RMA manufacturer warranty in Malaysia covered the drive. Verification with Seagate confirms the warranty is invalid, non-existent, or from an unauthorized source.
Seller's Refusal to Rectify: When contacted about the faulty status and invalid warranty, the seller initially agreed to a replacement under "store warranty" but later refused to honor the agreement, became unresponsive, or made additional false claims.
All evidence is attached, including the original product listing, chat transcripts with the seller, and official communication from Seagate verifying the warranty status. Shopee Malaysia is requested to investigate this fraudulent transaction. The seller's actions violate platform integrity and consumer rights. Shopee must ensure sellers adhere to honest trade practices.
The following resolutions are sought:
Immediate action by Shopee to obtain a full refund from the seller.
Investigation and appropriate penalties for the seller's fraudulent behaviour.
All evidence has also been compiled for submission to the Ministry of Domestic Trade and Consumer Affairs (KPDNHEP) and the Tribunal for Consumer Claims (TCCM). A formal response and resolution plan from Shopee Malaysia is expected within three (3) business days.
Obviously you will need all the screenshots and proof for this. Without it, it will be hard to argue for your case. You are your own champion in this matter, nobody else unfortunately, not even shopee who will be quick to try reject your refund as hard as they can
just to mention again on shopee rejections claiming exceed their 15 day guarantee refund. This is the actual law that SUPERCEDES their internal 15 day only refund nonsense
Sure you are within your rights to dispute and take action with the steps mentioned. but it's a big hassle, so unless it's a big order, most won't bother.
What it boils down to, shopee is just gouging to see how serious you are whether you will take matters further based on the actions consumers are within their rights to pursue. So it's a game of chicken basically
few time they gave up and refunded me in the past (since i had the proof and they didn't want to test me), but honestly, just buy from the official sources and just rma seagate. then u wont have to deal with this trouble
for seagate rma, i just give them my smart info screenshot (i also included printed copy in the package) and this was enough to get a replacement (obviously only rma hdd with actual problems). The only thing they care mostly is that you bought from authorized source and within region. If that's ok, chances are your rma will go through without issue. I did this a couple times no issues.
The only time i ever had a problem because of the seller i bought from
This post has been edited by Moogle Stiltzkin: Nov 1 2025, 08:56 AM
for normal nas user homelab, pro or non pro nas hard drive is fine. get whichever is cheapest and doesn't have any glaring failure rate frequency in the news.
for truenas if u want to test new hard drive, open the shell do this
tmux
then
CODE
badblocks -c 2048 -b 4096 -wvs /dev/sda
sda replace for your drive. find out in the disks in truenas ui. this changes on reboot so careful.
open a new shell, then tmux again, repeat.
if you want to check the tmux active sessions, go to shell type
CODE
tmux -attach -t 0
change 0 for 1, 2, 3 and so on. the list of active tmux is shown if u do tmux, there is a list of tmux numbers for active sessions.
so if u receive say 4 hard drives, run the check for all of them same time.
the command will fully test all blocks to see if they work or got issue. if your drive break after using this, just rma. i did this for one drive, it died after 1 month the seller had reset the smart, so i only could know the disk was on cusp of death only after running this badblock test.
This post has been edited by Moogle Stiltzkin: Nov 1 2025, 11:34 AM
to anyone trying to get refund from shopee for hard drive warranty dispute, be warned.
here is the case example
you buy hard drive, turns out seagate cant rma. so it falls under store warranty. but the seller doesnt honor warranty (more accurate they pretend they are, saying they will claim on ur behalf. they quote take 2 month. but u wait 3-4month no replacement. why? because they lied and made u wait that long. they are trying to waste ur time hoping u give up at this point to get ur refund). This is what shopee says about refunds shopee rejected claims on basis of it's outside the 15 day guarantee.
But notice how there is a claims outside that period which falls under the manufacturer (e.g. seagate rma) or store warranty. Which the case falls under but shopee pretends not to know this, unless you point out this specific line in their own guidelines. I managed to claim refund before just citing this and providing proof. So if your refund gets rejected and you do have solid proof, keep reopen ticket to dispute. because unless you go through a few rounds of this back and forth close, reopen, close, reopen, you wont get your refund through shopee.
you have to
1. prove that the seagate rma is not valid (show screenshots) 2. prove that seller does not honor store warranty (show screenshots) 3. provide proof your hard disk is dead (just show screenshots of your smart test etc) 4. dont let shopee trick you about the limited 15 day guarantee (theyll give u any excuse if it lets them not refund you if u allow them). refer them to the guideline for outside that period in regards to the store warranty not being honored. this will be ur basis for refund as per their own guideline. my point is, prevention is better than the cure. so if you dont want to go through hell, just order from the legit sources.
those amazon prices r nice cheap and legit, but since they wont arrive in good condition and dont qualify for rma locally in malaysia, u can stop dreaming about buying hard drives at those prices unfortunately. just accept u have to cough up the high mark up prices from the local stock official distributor/resellers in malaysia >_<:
Basically buying grey from shopee is just like buying from Amazon. Basically its the same shit, just with local smell. Basically if you really care about warranty (like all things not just HDD), go buy from official resellers or SI (ie Illegear, Idealtech).
Laz also the same, I got scammed twice by super cheap deals that the sellers dont ship out and trigger autocancel.
Legits shopee shops also have different kinda scam, if theres a super cheap deal scored, they can & have canceled with 'no stock' excuses.
Both Shopee & Laz are scummy sites that sides with sellers not buyers, bcoz our pathetic consumer protection laws and you prolly spend more time than the value of getting your money back (depends).
This post has been edited by babylon52281: Nov 1 2025, 04:30 PM
Basically buying grey from shopee is just like buying from Amazon. Basically its the same shit, just with local smell. Basically if you really care about warranty (like all things not just HDD), go buy from official resellers or SI (ie Illegear, Idealtech).
Laz also the same, I got scammed twice by super cheap deals that the sellers dont ship out and trigger autocancel.
Legits shopee shops also have different kinda scam, if theres a super cheap deal scored, they can & have canceled with 'no stock' excuses.
Both Shopee & Laz are scummy sites that sides with sellers not buyers, bcoz our pathetic consumer protection laws and you prolly spend more time than the value of getting your money back (depends).
basically dont count on any sort of warranty claims on shopee. they dont have ur back
it wasn't this bad initially. But as soon as i got the initial warning, and zfs raid z1 was in degraded mode, i did my backup.
once done, i did the smart test long and a zero fill format (because want to send back for refund. normally u would sent for rma replacement, but....)
after that did the more stressful test/check
which is the badblock test i mentioned previously.
When doing that test, the hard drive smart got worse (don't do this if you hadn't yet backup first). So yeah, conclusive proof the drive is not just a bit bad, it's very bad. Not usable at all.
Hard drives can be in a few different states
1. it's fine. this is the ideal state u want your hard drive to be in. it just works no issue.
2. it's showing initial signs it's going bad like current pending sectors. It becomes a bigger concern if those values keep on increasing and frequently, which is a very bad sign. But even if it doesn't, i would still want to replace the hard drive. Smart just tells you when a hard drive might be dying, so don't wait for the drive to die before you want to backup and stuff. My drive was basically in this state.
3. the drive is very bad. the error values just keep getting worse and frequently. This was my drive after doing the stress test.
Sometimes people say oo it's a bad sata connection. but actually for my case that wasn't it. How i know?
do this command
CODE
smartctl -l farm /dev/sdc
then look for the interface crc errors. If it's 0, it's not a bad sata cable or loose cable causing the errors.
QUOTE
A CRC (Cyclic Redundancy Check) interface error metric on a Seagate hard drive, logged in a diagnostic system like FARM (Factory Analysis and Reporting Matrix), indicates a data transfer problem between the hard drive and the computer. An increasing count of these errors points to a physical hardware problem rather than an issue with the drive's storage surface.
So just a troubleshoot tip for people wondering how to check if your hard drive sata cable is faulty or not.
People often focus too much on the hard drives themselves, that they neglect to pay attention to the sata cables as well. Check both
Another tip, when installing the sata cables, make sure they route to the proper drive bay. If not, then how you know which bay has which hdd ? If you messed up like i did, what i do is, i go to scrutiny find out the serial for the problematic hard drive.
I pull out the hard drive (these are not part of a pool, and nas supports live hard drives so pulling them is fine. Only if it's part of an active pool, make sure you shutdown your NAS first to power off).
Then i check the label to see the serial. That's how you know you pulled out the correct hard drive based on the serial on label.
This post has been edited by Moogle Stiltzkin: Nov 2 2025, 09:21 AM
All that based on SMART info which can be read by CDInfo tho that program isnt as intuitive as above to tell whether which part of the HDD is failing (it just give an overall health assessment traffic light rating).
Then again SMART data can also be tampered with so how reliable its reporting can be doubted.
All that based on SMART info which can be read by CDInfo tho that program isnt as intuitive as above to tell whether which part of the HDD is failing (it just give an overall health assessment traffic light rating).
Then again SMART data can also be tampered with so how reliable its reporting can be doubted.
i'm running the bad block scan test, it really stresses out the drive. and i'm watching the scrutiny show smart failed.
it will read/write each and every block on the hard drive. for this it typically takes up to roughly 10 days for a 12tb to do that. It's very thorough and if anything is off, just observe the values like current pending sectors, and all the critical values to see if the disk is dying or not.
the regular smart without scrutiny, is less intuitive. scrutiny ui for me is much easier to read. But u have to be careful and check by serial number. In truenas those drive letters can easily be mislabeled i found from using truenas.
e.g. SDB could actually be SDA on reboot, at times. or some history of test that never got cleared but stuck in cache.
3 out of those 4 came from the same source. and 1 of those failed.
in the farm data it shows the power on hours of 4+ years despite owning it only 1 year.
For the other things like pending sectors, etc, farm shows a clean bill of health. Except for that 1 drive that got flagged.
like you said, i can't trust the smart since we know its not new, so i zero filled and did the black block test to check if anything goes bad. so far 3 out of 4 is fine. only the 1 is confirmed dead/dying.
scrutiny also had a feature where it can flag if a drive health is not good and impending going bad. But it's not 100% as even the dev admitted. I just observe the important values and see if they get higher increments and how frequent. so thats how i'm checking for myself
Seagate also has their own tool for testing. You have to pull out and connect to your pc and run the test.
This post has been edited by Moogle Stiltzkin: Nov 3 2025, 01:48 PM
"yes it distribution" is a legitimate seagate reseller? They say they get their stock from Seagate Malaysia local distributors.
Some sellers will specifically point out the seagate distributor, this one was a bit vague.
Not familiar with the shop, are they legit on shopee?
i wanted to order thundermatch because pricing should be similar to yes it for this, but they are out of stock. they refuse to say when they will restock
tmt quoted price rm1599
ALLIT they say dont have. not even listed. max listed was 10tb
looked on shopeemall, the seagate 12tb @ rm 1.3k
but it says pre-order and overseas. So doesn't mean not local stock? But it's on shopeemall "cool pc laptop supplies". No i dont recommend this store or anything like it. just surprised it was on shopeemall.
viewnet got but markup to rm2k for the 12tb, fuk that Their shopee price ridiculous. but on their website price listing it's about rm 1.6k https://www.viewnet.com.my/price-list#reloaded
from this list i only know tmt and allit is legit. problem is they are out of stock....
czone has a wd red plus listed for rm 1.5k but they dont have a shopee presence. may have to go there in person to buy
This post has been edited by Moogle Stiltzkin: Nov 4 2025, 11:20 AM
Seagate also has their own tool for testing. You have to pull out and connect to your pc and run the test.
Sea Tool?
QUOTE(Moogle Stiltzkin @ Nov 4 2025, 06:27 AM)
Does anyone know if
"yes it distribution" is a legitimate seagate reseller? They say they get their stock from Seagate Malaysia local distributors.
Seems legit, read buyers reviews to really gauge. As for Seagate seller, maybe can ask Seagate chat agent to find out if their legit? But its also possible the shopee shop might not be the real genuine by the physical shop (it happens!) so do your due diligence.
Sea Tool? Seems legit, read buyers reviews to really gauge. As for Seagate seller, maybe can ask Seagate chat agent to find out if their legit? But its also possible the shopee shop might not be the real genuine by the physical shop (it happens!) so do your due diligence.
if they dispute, they will sometimes ask u to use their own tool to check the drive health. hasnt happened to me yet, but that is what some say.
i just use the truenas smart info and also scrutiny and just screenshot and print it out. and that was enough for my previous seagate rma to pass without issue.
not sure if needed, but print out the screenshots and add to the hard drive package. why not?
Sea Tool? Seems legit, read buyers reviews to really gauge. As for Seagate seller, maybe can ask Seagate chat agent to find out if their legit? But its also possible the shopee shop might not be the real genuine by the physical shop (it happens!) so do your due diligence.
what do u mean by that. u mean got shops that pretend to be legitimate shops on the regular shopee (not shopee mall) ? is that a thing
if like this i can click shopeemall and use that. i check pricing its the same as shopee, so may as well use that just to be safe.
well see the 11.11 sales which has a good deal. i'm only buying 1 hard drive first. I'll check the serial number and then ask the seagate live agent to confirm status see if it checks out.
This post has been edited by Moogle Stiltzkin: Nov 4 2025, 08:49 AM
what do u mean by that. u mean got shops that pretend to be legitimate shops on the regular shopee (not shopee mall) ? is that a thing
if like this i can click shopeemall and use that. i check pricing its the same as shopee, so may as well use that just to be safe. well see the 11.11 sales which has a good deal. i'm only buying 1 hard drive first. I'll check the serial number and then ask the seagate live agent to confirm status see if it checks out.
Yup its more common than you think. Off the top I had saw a scammer postings very similar description as Dotatech (you know they like to put # in front, yeah something like that).
Being in ShoppeeMall doesnt guarantee real, yes it says its guaranteed genuine seller but who knows?
Yup its more common than you think. Off the top I had saw a scammer postings very similar description as Dotatech (you know they like to put # in front, yeah something like that).
Being in ShoppeeMall doesnt guarantee real, yes it says its guaranteed genuine seller but who knows?
shopee doesn't even monitor this and delist them? wah..... shopeemall as well? wtf
anyway thx for the heads up.
anyway i'll be sure to check serial and contact seagate to verify first. hopefully 15 days enuff to check this
This post has been edited by Moogle Stiltzkin: Nov 4 2025, 10:52 AM
Forget Low Yat. Go to Brem Mall in Kepong. Just IT Technology is there, they are a huge warehouse/distributor and have the best prices in Malaysia. Literally.
I got my RTX 4080 for RM4.8k, about RM100-300 cheaper than elsewhere.
That said, suppliers are not expected to lower prices much, and a round of price talks is likely, with enterprise SSD contract prices predicted to rise 5–10% in Q4 2025.
To make matters worse, a price hike for HDDs is on the way. Western Digital has announced that prices on all HDD products will rise gradually, effective immediately.
The company cites “unprecedented demand” across its portfolio as the key reason for these increases and emphasizes that investment in advanced innovation is a primary factor.
Rising costs affect not only large enterprise deployments but also smaller organizations seeking the best HDD for storage-intensive applications.
All these factors indicate that the AI-driven storage shortage will keep affecting buying strategies well into 2026.
seems most of the heat are for the 30tb hard drives. but i see even 12tb are getting low on stock. prices not that great (compared to amazon at least)
This post has been edited by Moogle Stiltzkin: Nov 4 2025, 12:09 PM
If your going there can also try out Enotex (Etex) further along in Kepong. Bought some stuff from them coz was the cheapest in shopee/Laz then.
is the seagate warranty valid? their source is local authorized distributor is it?
on shopee some confirmed that (their claims...) others they said is overseas import (do not buy this one. its essentially same as saying no seagate rma. store warranty is usually bs)
Thats the shop. Just saying their legit shop around the area so you can visit both places to find out. Whether their authorised reseller can try ask them. Also can visit their shopee/Laz site (afaik its their real webshop coz I bought online and collect in shop).
If Pro/Enterprise stuff your after, maybe can ask sifu Myway here tho he is more a SI builder. Also can try ask other SI; illegear, Idealtech, etc
was considering the wd red plus but i didnt get it though it was cheaper because
1. its lower rpm. so for a nas they will use the lowest rpm drive.... so my other drives are 7200 rpm...
2. different brand. might not be a good idea to mix. it will work, but i rather not do that
3. not a fan of wd warranty rma. u have to pay for shipping urself. i also got from the official seagate seller list. i dont want to argue with seagate saying i didnt buy from the list, then get rma rejected
Yes better be safe than sorry. BTW which seller you bought from?
Yes better be safe than sorry. BTW which seller you bought from?
viewnet
they offered about rm 1580 at the shop but i not free to go. so i got it at 1700 on shopee. so if u want a cheaper deal, u have to drive down to lowyat and ask in viewnet for that price.
first thing i did was check rma (dont have to open the anti static since u can see the serial. so i check first before i open, in case i need to return). it's valid. also they are indeed an official source for seagate.
yes the shopee is legit, cause i asked direct on whatsapp from their shop , and they confirmed.
i was looking for some 11.11 deals, but wasn't lucky. ironically the prices for the drive i was looking at was cheaper prior to 11.11
fyi this drive sells for close to rm 1k on us amazon. so basically overpaid, but what to do, the malaysia market for the nas drives r just more expensive than US
I did bad block scan for my other 3 drives. so only 1 was bad. so silver lining only 1 needed to replace. giving me time to save budget for next replacement, hopefully not anytime soon.
viewnet shopee they ship the drive in a very bubbled wrapped package, and inside a small cardboard box to fit 1 drive. i've seen better hdd packaging where they do bubble wrap + box + foam enclosure. So not the best packaging, but not worse either.
Now i have to bad block scan and check the drive arrived in good condition or not. Seems to be local stock since it took 1 day to ship.
day of manufacture is 18 sept 2025. with the rma Dec 2028 so yes 3 year warranty from seagate rma.
the cardboard box, the anti static bag, and bubble wrap i keep for later rma in future. hopefully not needed. it also came with a receipt, which is good cause u can scan a copy and send with ur rma if they ask if u bought from their official malaysia seller
allit, thundermatch all on shopee no stock
so my setup now has 12tb x 4 in raidz1.
My backup is 6-8 x 4tb. Since the backup is powered off unless i recover or backup, running that many hdds isnt a big deal. just need to backup once or twice a year or as needed.
this is why for my main nas i run 4 hard drives max. because more drive means more electricity consumption. my elec bill with 4 x 12tb for my homelab is ok for my bill
took video and photo before opening package. so plan is, within this 15 day period, i have to do the bad block scan, do smart short and long. then check. if not good, immediately request refund. i rather not rma and get a recertified drive. refund better then order again. anyway hopefully the test is alright.
fyi it takes about 10 days to do the bad block scan for 12tb hard drive.
i tested the smart and farm both show 0. Which clearly matches the manufacturer date to indicate it's brand new unused. so yes it's legit. i mean the source was credible to begin with, but doesn't hurt to check.
2. different brand. might not be a good idea to mix. it will work, but i rather not do that
It's advisable to mix brand especially if it's for RAID setup. The idea is to mitigate the risk of simultaneous failures caused by a single bad manufacturing or firmware bug.
But of course need to ensure all have comparable performance such as same RPM speed, capacity and no mixing CMR with SMR drive.
viewnet they offered about rm 1580 at the shop but i not free to go. so i got it at 1700 on shopee. so if u want a cheaper deal, u have to drive down to lowyat and ask in viewnet for that price.
first thing i did was check rma (dont have to open the anti static since u can see the serial. so i check first before i open, in case i need to return). it's valid. also they are indeed an official source for seagate.
yes the shopee is legit, cause i asked direct on whatsapp from their shop , and they confirmed.
i was looking for some 11.11 deals, but wasn't lucky. ironically the prices for the drive i was looking at was cheaper prior to 11.11
fyi this drive sells for close to rm 1k on us amazon. so basically overpaid, but what to do, the malaysia market for the nas drives r just more expensive than US
I did bad block scan for my other 3 drives. so only 1 was bad. so silver lining only 1 needed to replace. giving me time to save budget for next replacement, hopefully not anytime soon. viewnet shopee they ship the drive in a very bubbled wrapped package, and inside a small cardboard box to fit 1 drive. i've seen better hdd packaging where they do bubble wrap + box + foam enclosure. So not the best packaging, but not worse either.
Now i have to bad block scan and check the drive arrived in good condition or not. Seems to be local stock since it took 1 day to ship. day of manufacture is 18 sept 2025. with the rma Dec 2028 so yes 3 year warranty from seagate rma. the cardboard box, the anti static bag, and bubble wrap i keep for later rma in future. hopefully not needed. it also came with a receipt, which is good cause u can scan a copy and send with ur rma if they ask if u bought from their official malaysia seller allit, thundermatch all on shopee no stock so my setup now has 12tb x 4 in raidz1.
My backup is 6-8 x 4tb. Since the backup is powered off unless i recover or backup, running that many hdds isnt a big deal. just need to backup once or twice a year or as needed.
this is why for my main nas i run 4 hard drives max. because more drive means more electricity consumption. my elec bill with 4 x 12tb for my homelab is ok for my bill took video and photo before opening package. so plan is, within this 15 day period, i have to do the bad block scan, do smart short and long. then check. if not good, immediately request refund. i rather not rma and get a recertified drive. refund better then order again. anyway hopefully the test is alright.
fyi it takes about 10 days to do the bad block scan for 12tb hard drive. i tested the smart and farm both show 0. Which clearly matches the manufacturer date to indicate it's brand new unused. so yes it's legit. i mean the source was credible to begin with, but doesn't hurt to check.
just a reminder u can check farm using this docker container app https://github.com/gamestailer94/farm-check its better to check farm before u do the smart test and bad block test. so u can check that it is 0 hours.
Thanks for the very detailed details. And yes Viewnet is as legit as any lowyat shop will get. Then again back when physical buying was the only way, even these major shops do have some bad customer experience stories (all of them have to a certain degree).
Since warranty is that important to you, paying that more for a peace of mind with that assurance is well worth it imo.
Cant blame the seller pricing too as AI is sucking HDD back from the dead of being obsoleted when many of the HDD players had over the years been downsizing its production and replacing capacity with SSD (WD & Seagate).
It's advisable to mix brand especially if it's for RAID setup. The idea is to mitigate the risk of simultaneous failures caused by a single bad manufacturing or firmware bug.
But of course need to ensure all have comparable performance such as same RPM speed, capacity and no mixing CMR with SMR drive.
u said it yourself. my reason for not doing so, because the difference in rpm.
if in raid it will choose to use the slowest drive as the speed for all the other drives. so i didnt want that. so i stuck to the 7200 rpm drives. so may as well stick to seagate.
I do have a mix of older wd with seagate on my backup. but it's a backup so thats perfectly fine. U use whatever u have on hand.
but yes u r correct. under the right pre-requisites u can mix match.
i've tried both low rpm and 7200 rpm hard drives for nas before (what i mean is, i use a batch of 4 for each one run separately in their own raidz1 or mdam raid5 so no mix and match). low rpm is nice because less noise and feels like they would last longer. Downside is the performance, is gonna be less than the 7200 rpm. I use a 10g networking setup. So less performance is not really what i want haha...
But that said, i find that with 4x 12tb 7200rpm hard drives, i can't hit 10g speeds. I think i need 6 hard drives to do that.
QUOTE
To achieve sustained 10 Gigabit Ethernet (10 GbE) speeds with
Seagate ST12000VN0008 hard drives in a ZFS RAID-Z1 configuration, you would need at least six drives. However, because this is an edge case, a configuration with eight or more drives is recommended for reliable performance.
Performance calculation
Maximum drive speed: The Seagate ST12000VN0008 IronWolf drive has a maximum sustained transfer rate of 210 MB/s. 10 GbE throughput: A 10 GbE connection provides a maximum theoretical transfer rate of 1.25 GB/s (
). RAID-Z1 performance: In RAID-Z1, one disk in the array is dedicated to parity. The array's total sequential read and write speed is the combined speed of the data drives.
Using the formula and the drive's specifications, you can calculate the number of drives needed to exceed the 10 GbE network speed.
1250 MB/s (10 GbE) = (Number of Drives - 1) * 210 MB/s 1250 / 210 = Number of Drives - 1 5.95 = Number of Drives - 1 6.95 = Number of Drives
Therefore, based on the raw sustained transfer speed, a minimum of seven drives would be needed to theoretically saturate a 10 GbE connection.
QUOTE
Based on the Seagate datasheet, the power consumption for a single ST12000VN0008 drive is 5.0 watts at idle and 7.8 watts during typical operation.
The percentage difference in power consumption between 4 and 6 drives is 50%, for both idle and operational states.
electricity cost not too bad, replacing 2 additional drives when they die is the main problem. they do die, just a matter of when.
price wise, 4 drives is the limit for me. speed wise, highest i saw was about 5-6g thoroughput r/w with just 4 drives better than most homelabbers haha..
The drive i got is ST12000VN0008
QUOTE
Seagate IronWolf 12TB (ST12000VN0008)was a previous-generation NAS drive. In 2025, Seagate has updated its product line with the NT-series of IronWolf Pro drives, which now serve as the primary replacements for older models.
The direct replacement for the ST12000VN0008at the same 12TB capacity is the Seagate IronWolf Pro 12TB (ST12000NT001)
says old model but it was recently manufactured so should be ok. i didn't ask what the price was for the newer pro model
actually though AI said it's an older model, there is actually an older model than the 008 which is the ST12000VN0007. So luckily they didn't give me that older model at least. some shops on shopee do list they sell the 007 so at least get the ST12000VN0008 or the ST12000NT001 for seagate. pro is probably 5 year warranty but will cost extra. so 008 which is a non pro with 3 year warranty may be more attractive if on a budget.
Thanks for the very detailed details. And yes Viewnet is as legit as any lowyat shop will get. Then again back when physical buying was the only way, even these major shops do have some bad customer experience stories (all of them have to a certain degree).
Since warranty is that important to you, paying that more for a peace of mind with that assurance is well worth it imo.
Cant blame the seller pricing too as AI is sucking HDD back from the dead of being obsoleted when many of the HDD players had over the years been downsizing its production and replacing capacity with SSD (WD & Seagate).
when i enable scrutiny metric, my drives dont pass. only this new drive passed. but when i set to smart only, all pass
scrutiny metric can get false positives at times. i only rely on smart mostly to tell if the drive is dying.
even smart isn't fully reliable but based on my own experience, when smart shows some indication of failure, usually it's spot on in my experience. so i do replace when i see something is going wrong
This post has been edited by Moogle Stiltzkin: Nov 14 2025, 08:55 AM
completed bad block scan and long smart test. no issues
*this took about 12 days or so to complete for 12tb. Basically it was written and read back for all blocks and it found no errors. this was done multiple times with different patterns. doesn't get as thorough as this when checking a new hard drive. i highly recommend doing this when you first receive your brand new hard drive.
so yeah the viewnet seagate hard drive arrived in good condition both in delivery and no manufacturing defect based on the results. and warranty is in order, so all good (cept the price paid )
anyway, to restore my data, i had to load back the saved truenas config. i also re-did the pool and shares and imported them. next, go to the backup (which also uses a truenas), then did the push from the backup shares to the main nas.
Had to re-do the key pairs and ssh connections between the 2. when it says the cert is invalid (reason self made), just click to ignore, then it will just proceed to work. If you are doing remote over the internet, you can setup a validated cert if u wish. but for local, it's not as important afaik.
anyway after recovered everything is working
This post has been edited by Moogle Stiltzkin: Nov 22 2025, 11:26 AM
I am thinking to get an HDD to backup my phone data such as photo etc. Earlier i am using SSD, and I found out my SSD wont last long as my family member are actively backing up their photo and video especially.
Reading out NAS seems a good choice, but i am not into NAS yet as it out of my budget. I am wondering what is the best reliability of backing up my data? I will keep a copy into my pc, a copy into external hard disk. Should i consider another internal hard disk? such as WD Red Plus / Pro?
Please do let me know if there is a suggestion on how should i proceed? My budget currently perhaps 500 bucks looking at 2 - 4TB , is it sufficient?
depends on how you use your ssd. all storage media are sensitive to heat and vibration, so keep that in mind and take good care of them when you use or carry them around.
the best practice is to follow the 3-2-1 rule: keep 3 copies of your data, stored on 2 different types of media, with 1 copy kept offsite.
if you’re getting a nas, synology is a great option for beginners.
i’d suggest 4tb and above. a single 4tb external hdd fits your rm500 budget and already covers basic backups (pc + external drive). later, if you want better reliability, you can add another drive or move to a nas. a proper nas setup usually starts with 2 × 4tb drives plus a basic synology 2-bay unit (around rm900).
I am thinking to get an HDD to backup my phone data such as photo etc. Earlier i am using SSD, and I found out my SSD wont last long as my family member are actively backing up their photo and video especially.
Reading out NAS seems a good choice, but i am not into NAS yet as it out of my budget. I am wondering what is the best reliability of backing up my data? I will keep a copy into my pc, a copy into external hard disk. Should i consider another internal hard disk? such as WD Red Plus / Pro?
Please do let me know if there is a suggestion on how should i proceed? My budget currently perhaps 500 bucks looking at 2 - 4TB , is it sufficient?
The easiest method would be to use NAS.
The cheapest method would be to backup on your PC. Then also make another backup on external SSD/HDD. This way you got 3 copies of data, in case 1 or 2 devices is missing or damage you still have 1 more copy. Syncthing would be one of the popular app and it support autorun from the phone to copy the data to your PC. But this app is more on mirroring, while you can set it so that PC only receive data but can't change data on phone, if the data is deleted on your phone, it will also delete on the PC. You need to use versioning or recycle bin on the computer to recover deleted files. There might be other app that can do pure backup solution.
Another solution is to use Immich, but this app only for photos and videos, not other files. From what I read need to use Docker to run the server.
This post has been edited by xxboxx: Nov 24 2025, 09:24 AM
the best practice is to follow the 3-2-1 rule: keep 3 copies of your data, stored on 2 different types of media, with 1 copy kept offsite.
the offsite backup is the gold standard. but some just only have local backup. But as long as you got the bare minimum store a copy on 2 different storage devices, then that should be ok. just know and understand, if your place has a disaster either natural, robbery, or fire or whatever, then strong chance your data is kapoot. But if you are ok with that, then fine.
This still beats having no backup whatsoever. because of stuff like bit rot, and even when using raid thinking if 1 drive fails u pop it in and it will rebuild. Yes it will rebuild, but can u say that or other things can't happen? this is why you need backup. even if your bare minimum is just 2 devices in same premises.
QUOTE(incognitroll @ Nov 24 2025, 05:29 AM)
if you’re getting a nas, synology is a great option for beginners.
i wouldn't personally recommend synology because of what they tried recently. actually i don't even have a good alternative to recommend which is a prebuilt. if going DIY i strongly recommend truenas community edition. I use fangtooth it's rock solid. Goldeye is still not stable, only for beta testers only.
unraid is good but requires a paid license, so people having qualms about that just stick to truenas since it's free. there ton of diy builds for truenas. you can send the parts to a pc shop to build it for you for a small fee. the part list just follow an up to date part list for knowing what to get.
QUOTE(incognitroll @ Nov 24 2025, 05:29 AM)
i’d suggest 4tb and above. a single 4tb external hdd fits your rm500 budget and already covers basic backups (pc + external drive). later, if you want better reliability, you can add another drive or move to a nas. a proper nas setup usually starts with 2 × 4tb drives plus a basic synology 2-bay unit (around rm900).
Depends on what the user needs. For mr 4tb x 4 is too small. So i've since moved to 12tb x 4 in raidz1 ZFS. And i have the backups on a different nas using a bunch of 4tb hdds. Since i don't leave backup on 24/7, electricity isn't an issue.
have to figure out how much terabyte the user needs for the next 5 years (storage requirements normally keep increasing, so plan accordingly). And plan the backup for that as well if your data is important and requires a backup.
NAS is good because it's storage accessible to all your devices connected to the same network. For both wired (ethernet. desktops, laptops...) and wireless (smartphone etc...). Heck, you can even use the NAS as your steam library so your desktop can use that as storage for your steam library games.
QUOTE(xxboxx @ Nov 24 2025, 09:05 AM)
Another solution is to use Immich, but this app only for photos and videos, not other files. From what I read need to use Docker to run the server.
i also use immich so i can vouch for it. i use truenas to deploy docker container for immich. You can point the location where your media is stored, then index them in immich. You can even enable the folder browsing feature so you can browse the pictures similarly like you do in windows 11 file explorer to the folders your pictures are located.
This post has been edited by Moogle Stiltzkin: Yesterday, 11:59 AM
it's funny some say HDD is dead. But thing is, they still use them even at scale
it is possible there may come a day hdd will be dead. but that day isn't yet
HDD may be quite dead for consumer market but in enterprise/ server/ data centers its very much alive. Pretty much all the HDD innovations (like HAMR, nitrogen) are geared towards these and I doubt such tech will eventually filter down to consumer HDD (if it hasnt wipeout from sale already).
Nov 26 2016, 11:20 AM, updated 5y ago
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since its a NAS/datacenter hardware compared to green/blue/barracuda series which would be in desktop.
here 
good, finally some actual policing done. i really commend them on cracking down on these scammers. GIT EM !
is this guy perhaps in cahoots? maybe the police need to investigate this guy as well.
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