All questions for PC/Laptop automatically restarting goes here.

First step on PC restart/restart loop diagnostics is to turn off auto restart when an error occurs.

right click My Computer | Properties | Advanced | Startup and Recovery | Settings | untick Automatically Restart



for BSOD errors please go here for self-diagnostic or post up your minidump files here. If it's not BSOD errors go here.

I run the debugger and found the culprit in the line probably caused by:. I don't know what that file is. what should I do?

Scour the internet to find out. your friend to find out what those errors in mean is:
1. http://support.microsoft.com/search/?adv=1
2. http://www.google.com
3. zip the minidump files and upload it to this thread.

Additional Reading

• Demystifying the 'Blue Screen of Death' from Microsoft Technet
• Windows Debuggers: Part 1: A WinDbg Tutorial from The Code Project
• Generate a memory dump file by using the keyboard
• Overview of memory dump file options
• Windows does not save memory dump file after a crash

This post has been edited by synz: Sep 26 2007, 10:17 PM

Troubleshooting Windows XP install BSODs

Constant Blue screen errors while attempting to install Windows XP are generally caused by hardware or media problems. The most common hardware-related installation issue is faulty memory chips, which can cause havoc to any XP installation. Overheating or a dying or defective hard disk are other common causes. A severely scratched or otherwise faulty XP install CD may also cause stop errors.

First, check your CD and clean or replace it as necessary. Your next step should be to test your system memory for errors with a diagnostic program.

To do this obtain the Windows Memory Diagnostic, Memtest86, or Memtest86+ memory diagnostic programs on floppy or CD we mentioned earlier, and use it to boot your system and test the memory. If either of these programs shows any errors in your memory, you have likely found the source of your troubles.

Chances are you will need to purchase new memory. For more information on faulty memory and memory diagnostics, see PCstats Guide to diagnosing bad memory .

Now it's time to test the hard drive for errors. Visit the website of your hard drive's manufacturer and download their drive diagnostic utility software. Every major hard drive company makes a utility like this freely available. An example is Maxtor's PowerMax software available here . Follow the included instructions to install the software and test your drive(s) for errors.

If no errors were found in memory or with the hard disk, you need to ensure that your processor is not overheating. Make sure the fan on the heatsink is in working order and reboot the computer, pressing DEL repeatedly on startup to go into the BIOS setup screen.

Let your PC run on this screen for an hour or so, checking back to make sure it has not crashed. If a PC crashes on the BIOS screen, it generally means the processor is overheating for one reason or another.

As a final measure, you can remove all unnecessary hardware from your system before attempting to install Windows XP again. Power off the computer, remove the case and remove all hardware except:

Mouse & keyboard
Hard drive
CD-Drive
Video card
Memory
(And obviously the processor and power supply must still be connected also)

Attempt to install XP again. If it works correctly, you can troubleshoot the remaining devices from within Windows.

===================================================


Basic troubleshooting for all BSOD errors

First off, note down all relevant information when you see a BSOD flash across the screen. This includes the error number and friendly name from the 'bugcheck' section of the stop error (see above), and any file names specified in the 'driver information' section.
If the BSOD comes up on the screen for a split-second before the PC restarts and wipes all the useful information away, we need to change some settings within WinXP. In most cases, it should be possible to stop your PC from automatically restarting when it develops a major error, allowing you enough time to jot down the BSOD error message. If you are using WindowsXP, right click on my computer > Properties > Select the 'Advanced' tab > and under 'startup and recovery' click the 'settings' button. This will open a new window, and under the 'System Failure' heading, uncheck 'Automatically restart.'

Continuing on, attempt to restart the computer normally into Windows. If the BSOD occurred while booting Windows, you may be taken to a troubleshooting menu and will have to select 'attempt to start Windows normally.' If your computer starts correctly, continue using it and store the error information for later reference. If the BSOD reoccurs at random or irregular periods, see Section D below on troubleshooting intermittent stop errors.

If your system does not start correctly or the stop message happens again, reboot the system. When the POST (memory checking) screen comes up, press F8 repeatedly. This will bring you to the Windows advanced options menu.

In the Windows advanced options menu choose 'safe mode' to attempt to boot into Windows Safe mode. Safe mode loads Windows XP with a minimal set of drivers and no automatically loaded software. If faulty software or drivers are causing your BSOD problem, safe mode should load correctly. If safe mode loads correctly, refer to Section A below on 'troubleshooting software stop messages.'

If safe mode does not load correctly, and/or you get the same stop message upon attempting safe mode, it's time to try the 'restore last known good configuration' option in the advanced options menu.

Restart your computer, pressing 'F8' again to load the advanced options menu and select 'last known good configuration (your most recent settings that worked).' This uses Windows XP's built in system restore utility to restore the most recent save point, which should be the last time you installed any drivers or other software. If your system boots normally after this operation, hopefully your problem has been fixed.

If you are still receiving a Blue Screen Of Death after the above procedures, or if system restore was disabled on your system, note down any new information on the error and start thinking. Did you install any new hardware or software just before this problem occurred? The driver information section of the BSOD may help with this.

If you did install new hardware or software, and you think you know what it might be that is causing the problem, this gives you a big boost in resolving the situation.

Otherwise, proceed to the advanced troubleshooting sections below. Chances are your error is hardware or system file based and will require more effort to repair.

===================================================
For more information please click here

This post has been edited by synz: May 29 2007, 08:16 PM

Common BSODs in Windows XP

Now that you have a good idea of how to dissect a BSOD and pull out the relevant pieces of information from all the gibberish on the screen, let's look at some of the more common BSODs in Windows XP. I'll only cover just a few of the BSOD conditions, but there are lots of possible Stop errors. For each BSOD I discuss, I'll provide a link to an article on the Microsoft Knowledge Base that covers that particular Stop error. (Since more than one article might address a Stop error, you may want to search the Knowledge Base if you discover that you need more information.)

[b]STOP: 0x0000000A
IRQL_NOT_LESS_OR_EQUAL
This Stop error, which can be caused by either software or hardware, indicates that a kernel-mode process or driver attempted to access a memory location it did not have permission to access or a memory location that exists at a kernel interrupt request level (IRQL) that was too high. A kernel-mode process can access other only processes that have an IRQL that's equal to or lower than its own.
Troubleshooting a Stop 0x0000000A error in Windows XP

STOP: 0x0000001E
KMODE_EXCEPTION_NOT_HANDLED
This Stop error indicates that indicates that the Windows XP kernel detected an illegal or unknown processor instruction. The problems that cause this Stop error can be either software or hardware related and result from invalid memory and access violations, which are intercepted by Windows' default error handler if error-handling routines are not present in the code itself.
Possible Resolutions to STOP 0x0A, 0x01E, and 0x50 Errors

STOP: 0x00000050
PAGE_FAULT_IN_NONPAGED_AREA
This Stop error indicates that requested data was not in memory. The system generates an exception error when using a reference to an invalid system memory address. Defective memory (including main memory, L2 RAM cache, video RAM) or incompatible software (including remote control and antivirus software) might cause this Stop error.
Possible Resolutions to STOP 0x0A, 0x01E, and 0x50 Errors

STOP: 0x0000007B
INACCESSIBLE_BOOT_DEVICE
This Stop error indicates that Windows XP has lost access to the system partition or boot volume during the startup process. Installing incorrect device drivers when installing or upgrading storage adapter hardware typically causes this Stop error. This error could also indicate a possible virus infection.
Troubleshooting Stop 0x0000007B or "0x4,0,0,0" Error

STOP: 0x0000007F
UNEXPECTED_KERNEL_MODE_TRAP
This Stop error indicates a hardware problem resulting from mismatched memory, defective memory, a malfunctioning CPU, or a fan failure that's causing overheating.
General causes of "STOP 0x0000007F" errors

STOP: 0x0000009F
DRIVER_POWER_STATE_FAILURE
This Stop error indicates that a driver is in an inconsistent or invalid power state. This Stop error typically occurs during events that involve power state transitions, such as shutting down, or moving in or out of standby or hibernate mode.
Troubleshooting a Stop 0x9F Error in Windows XP

STOP: 0x000000D1
DRIVER_IRQL_NOT_LESS_OR_EQUAL
This Stop error indicates that the system attempted to access pageable memory using a kernel process IRQL that was too high. The most typical cause is a bad device driver (one that uses improper addresses). It can also be caused by faulty or mismatched RAM or a damaged pagefile.
Error Message with RAM Problems or Damaged Virtual Memory Manager

STOP: 0x000000EA
THREAD_STUCK_IN_DEVICE_DRIVER
This Stop error indicates that a device driver problem is causing the system to pause indefinitely. Typically, this problem is caused by a display driver waiting for the video hardware to enter an idle state. This might indicate a hardware problem with the video adapter or a faulty video driver.
Error message: STOP 0x000000EA THREAD_STUCK_IN_DEVICE_DRIVER

STOP: 0x00000024
NTFS_FILE_SYSTEM
This Stop error indicates that a problem occurred within Ntfs.sys, the driver file that allows the system to read and write to drives formatted with the NTFS file system. (A similar Stop message, 0x00000023, exists for the file allocation table [FAT16 or FAT32)] file systems.)
Troubleshooting Stop 0x24 or NTFS_FILE_SYSTEM Error Messages

STOP: 0xC0000218
UNKNOWN_HARD_ERROR
This Stop error indicates that a necessary registry hive file could not be loaded. The file may be corrupt or missing. The registry file may have been corrupted due to hard disk corruption or some other hardware problem. A driver may have corrupted the registry data while loading into memory or the memory where the registry is loading may have a parity error.
How to Troubleshoot a Stop 0xC0000218 Error Message

STOP: 0xC0000221
STATUS_IMAGE_CHECKSUM_MISMATCH
This Stop message indicates driver, system file, or disk corruption problems (such as a damaged paging file). Faulty memory hardware can also cause this Stop message to appear.
"STOP: C0000221 unknown hard error" or "STOP: C0000221 STATUS_IMAGE_CHECKSUM_MISMATCH" error message occurs

==============================================================

Reference
More info here

Additional BSODs references
http://www.pcsupportsource.com/xp_stop_messages.htm
http://www.5starsupport.com/info/stop_error.htm
http://www.updatexp.com/stop-messages.html
http://www.computerdr.com.au/technical/stopmsgs.htm

I do not know how to troubleshoot! What should I do?
Please post your minidump files with .ZIP and attach it here.
Minidump files are located in C:\Windows\Minidump
You can go Start > Run > type %systemroot%\minidump > Hit enter

This post has been edited by synz: Sep 26 2007, 09:22 PM

Microsoft ® Windows Debugger Version 6.3.0017.0
Copyright © Microsoft Corporation. All rights reserved.


Loading Dump File [C:\WINDOWS\Minidump\Mini093006-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*c:\websymbols*http://msdl.microsoft.com/download/symbols
Executable search path is:
*** ERROR: Symbol file could not be found. Defaulted to export symbols for ntoskrnl.exe -
Windows XP Kernel Version 2600 (Service Pack 1) UP Free x86 compatible
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 2600.xpsp1.020828-1920
Kernel base = 0x804d4000 PsLoadedModuleList = 0x8054be30
Debug session time: Mon Sep 25 20:27:58 2006
System Uptime: 1 days 1:52:56.173
*** ERROR: Symbol file could not be found. Defaulted to export symbols for ntoskrnl.exe -
Loading Kernel Symbols
.........................................................................................................................
Loading unloaded module list
......................................
Loading User Symbols
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck A, {468d0002, 2, 1, 804e27e7}

***** Kernel symbols are WRONG. Please fix symbols to do analysis.

Probably caused by : ntoskrnl.exe ( nt!KeRevertToUserAffinityThread+12e )

Followup: MachineOwner
---------

kd> .reload
*** ERROR: Symbol file could not be found. Defaulted to export symbols for ntoskrnl.exe -
Loading Kernel Symbols
.........................................................................................................................
Loading unloaded module list
......................................
Loading User Symbols




hi........
aft i run windg,i get this result
can i know wat the problem n how 2 solve???
already face tis bluescrreen problem 4 quite some time

Please attach your minidump files with .ZIP here.

hey..... that day my windows cant boot up it say the 1 file ntfs.sys is missing .... issit same as STOP: 0x00000024
NTFS_FILE_SYSTEM
This Stop error indicates that a problem occurred within Ntfs.sys, the driver file that allows the system to read and write to drives formatted with the NTFS file system. (A similar Stop message, 0x00000023, exists for the file allocation table [FAT16 or FAT32)] file systems.)
Troubleshooting Stop 0x24 or NTFS_FILE_SYSTEM Error Messages

this?
btw after i reinstall it a blue screen of death appear when i first rebooted my pc but that screen just flashes for a sec couldnt see whats that then it will reboot again and the page whereby it asked if i wanted to start windows normally or use the last known working configuration..... this also happen when i first installed windows 2 weeks ago..... whats wrong?

^
possible causes for ntfs.sys corruption are a corrupted file ntfs.sys file. (which we can rule out with a fresh installation of Windows from a clean Windows CD and newly partitioned drive) or hardware problems. possible hardware problems include incompatible or failing memory (ie. bad RAMs - very likely), failing hard drive (likely) or failing CD-ROM/damage CD media (not as likely).

on a more specific chance, it could corruption caused by a bad IDE cable or if you are using a RAID / SATA / SCSI setup, the third party drivers you are providing (or not providing for that matter) may not be fully compatible with Windows or damaged. try getting the latest drivers from the manufacturer.


"Missing or corrupt Ntfs.sys" error message when you restart Windows XP after you convert your hard disk to the NTFS file system
http://support.microsoft.com/kb/822800

"Windows could not start because the following file is missing: \system32\drivers\ntfs.sys" error message in Windows XP Service Pack 2
http://support.microsoft.com/kb/887675/en-us

more KB articles
http://support.microsoft.com/search/defaul...=0&y=0&srch=sup

@Darren
are you using another version of winOS to check another version of WinOS dump file? eg. winxp analyzing win2k minidump.

futher places to look for error is in your event log viewer. Right-click My Computer | Manage | expand Event Viewer | check Application, System



This post has been edited by AsenDURE: Oct 9 2006, 11:06 AM

clean cd? newly burn 1 can?
btw after that problem occur i cant even do formating on my harddisk

my pc also having the same problem, it keep on restarting after certain amount of time.. i check with the event viewer n there is so many error, i dunno what is happen..

@rissband

Obviously it was caused by Application Error. If you can attach your minidump files with .ZIP files here would be easier for us to rectify your problem.

Just a question..if error does occurs and since we have unticked the automatic restart button.. then wat will happen?

the pc will display error msg but still can use or what else?

BSoD screen will appear.. that's all.. if the automatic restart has checked then it will restart immediately after half or 1 second when BSoD appear.

What is wrong?

http://www.google.com/search?client=opera&...=utf-8&oe=utf-8

next time crop your image. my eyesight is not as good as it used to be...
you can also double click on the error to see the properties page.

hardware error. looks like the CPU (or RAM?).

bugcheck 9c is a machine check error.

http://support.microsoft.com/?kbid=329284&sd=RMVP

try isolating ...
http://forum.lowyat.net/index.php?showtopic=347156
...and doing stress/heat test.

This post has been edited by AsenDURE: Oct 11 2006, 11:02 AM

here goes my minidump.zip..


Attached File(s)
 Minidump.zip ( 24.23k ) Number of downloads: 274

@rissband



winarp.sys is Routing and Remote Access core service in windows.
http://www.file.net/process/wanarp.sys.html

you can see alot of tcp/ip and winarp problem. you get this BSOD when you try to connect to internet?

try updating your network/modem drivers.

sorry if this seems like a noob question.. but can you assist me how to do it? thanks..

I took my hardisk and brought it to my frens house to copy some movies.
After that, i came back installed my harddisk back to my computer.
And i get an error x9c BSOD.

Then i took out the problematic harddisk and install it into my housemates computer. Amazingly, it can be read and there was no BSOD, but only the old files i previously had in my harddisk. The new files that had been copied cannot be read.

How do i solve this?
I'm using western digital 80gig HD

My desktop now days keep coming out blue screen and giving me lot of reason. i was wondering what is the problem... i never go plug out any hardware and this jus happen lately.... what step should i take first? how to detect the error?

Can you please state your PC & your friend's PC specification here? Include Operating system....


I do not know how to troubleshoot! What should I do?
Please post your minidump files with .ZIP and attach it here.
Minidump files are located in C:\Windows\Minidump
You can go Start > Run > type %systemroot%\minidump > Hit Enter

there are 3 diff file hope sifu here can help me out find out the prob... really need ur help... thnx

most of the time the error restart come out when i half way watching media file

Can i make a bootable disk memory test tool called MEMTEST86 using Pendrive?

pls help me
i donnu how to settle with tis problem
the blue screen come out during i playing "dota" in a server
the debugger show:

Microsoft ® Windows Debugger Version 6.3.0017.0
Copyright © Microsoft Corporation. All rights reserved.


Loading Dump File [C:\WINDOWS\Minidump\Mini101406-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*c:\websymbols*http://msdl.microsoft.com/download/symbols
Executable search path is:
Windows XP Kernel Version 2600 (Service Pack 2) MP (2 procs) Free x86 compatible
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 2600.xpsp_sp2_gdr.050301-1519
Kernel base = 0x804d7000 PsLoadedModuleList = 0x805624a0
Debug session time: Sat Oct 14 03:14:55 2006
System Uptime: 0 days 0:26:49.609
Loading Kernel Symbols
...................................................................................................................
Loading unloaded module list
.........
Loading User Symbols
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 1000008E, {c0000005, bfb05a98, b93b1acc, 0}

Unable to load image nv4_disp.dll, Win32 error 2
*** WARNING: Unable to verify timestamp for nv4_disp.dll
*** ERROR: Module load completed but symbols could not be loaded for nv4_disp.dll
Probably caused by : nv4_disp.dll ( nv4_disp+131a98 )

Followup: MachineOwner
---------

1: kd> .reload
Loading Kernel Symbols
..........................................................................................................Unable to load image nv4_disp.dll, Win32 error 2
*** WARNING: Unable to verify timestamp for nv4_disp.dll
*** ERROR: Module load completed but symbols could not be loaded for nv4_disp.dll
.........
Loading unloaded module list
.........
Loading User Symbols
1: kd> !analyze -v
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 1000008E, {c0000005, bfb05a98, b93b1acc, 0}

Probably caused by : nv4_disp.dll ( nv4_disp+131a98 )

Followup: MachineOwner
---------


This post has been edited by nkkhong84: Oct 14 2006, 04:45 AM


Attached File(s)
 Mini101406_01.zip ( 20.66k ) Number of downloads: 90

I couldn't find out what caused your system get BSoD. I believe it not caused by driver or softwares.. It might be hardware problem.. First please check your RAM first..


Clean uninstall nVidia Graphic Card Driver

- Prepare a nVidia CD come file your GC

- Download DriverCleaner and install it
http://www.drivercleaner.net/professional.php

- Restart PC boot into SafeMode by pressing F8 before windows loading screen appear

- Go Start > Run > appwiz.cpl > Uninstall your nVidia Graphic Card Driver

- After uninstall nVidia GC Driver > Run DriverCleaner > Clean all nVidia Drivers

- Restart and boot into Normal Mode

- Insert nVidia CD and install the drivers

If you still having the same problem please come back here. Good luck!

i suspect my RAM also and mayb conflict with virtual memory... but after set to no virtual memory and set back default so far now everything ok... weird...

what does this error means?

"TCP/IP has reached the security limit imposed on the number of concurrent TCP connect attempts."

Windows XP Pro & 2K (not server version) are only allow 10 concurrent TCP connections. Which means it can only allow 10 PCs to connect into your PC in a time. This is nothing to do with BSoD.

This post has been edited by lighter: Oct 16 2006, 08:08 AM

Not true, SP2 introduced a limit of 10 half-open connections (meaning not fully established connections). This means that if something (e.g. BT client) is trying to make alot of connections at the same time this limit might be reached.

http://www.google.com.au/search?hs=bwz&hl=...nG=Search&meta=

Attached minidump..

This is my problem anyway, i got this DRIVER_IRQL_NOT_LESS_OR_EQUAL and is about NDIS.sys which causes it.


Attached File(s)
 minidump.zip ( 1.01mb ) Number of downloads: 116

32 minidump files. random check.

Mini101606-32.dmp
Mini101606-31.dmp
Mini101606-30.dmp
Mini101606-29.dmp
Probably caused by : Rtnicxp.sys ( Rtnicxp+1053f )

Realtek Network Driver – 5.635.0923.2005
http://www.rm.com/_RMVirtual/Media/Downloads/18Y-895.pdf


Mini101506-02.dmp
Mini101606-05.dmp
Mini101606-14.dmp
Mini101606-15.dmp
Mini101606-22.dmp
Mini101606-24.dmp
Probably caused by : RTL8139.SYS ( RTL8139!CardCopyDownPacket+1f )
http://www.google.com/search?hs=U8O&hl=en&...SYS&btnG=Search

Mini101506-03.dmp
Probably caused by : ndiswan.sys ( ndiswan!NdisWanIndicateLoopbackPacket+13c )
http://www.google.com/search?hl=en&lr=&cli...sys&btnG=Search

Mini101506-01.dmp
Probably caused by : ntkrpamp.exe ( nt!KiTrap0E+d0 )
http://www.google.com/search?client=opera&...=utf-8&oe=utf-8

you need to update your realtek network drivers.

seriously dude, ur pc produces dump files per hour more than i close threads...



This post has been edited by AsenDURE: Oct 17 2006, 04:59 PM

Thanks for the heads up. It is because it will auto restart when i am using my pc and tried update realtek nic doesnt help too

Hi all the sifu,

My BSOD error message is Driver_IRQL_NOT_LESS_OR_EQUAL.
First of all I thought it was my graphic card driver but after installed the old ver of driver the problem still occur.

Here is my minidump file. Can any1 take a look and tell me what to do?

Many thanks. Sorry for any inconvenience caused.

======================================
*** WARNING: Unable to verify timestamp for kl1.sys
*** ERROR: Module load completed but symbols could not be loaded for kl1.sys
Probably caused by : kl1.sys ( kl1+1128 )
======================================

Are you using Kaspersky AV? Try to full uninstall and reinstall it again.

http://forum.kaspersky.com/lofiversion/index.php/t1344.html

Thx for your reply. Yes, I'm using Kaspersky AV 6.0.0.303.
I will try to uninstall and reinstall it again. Will be update you later.
Thanks.

Hi lighter,

After I uninstalled and reinstalled, I'm still facing the same BSOD.
Was it the same problem again? If so then I don't want to use this AV.
Thanks.

how 2 hard reset computer??i mean without format it...

There are no such thing in computer. Normally notebook has built-in recovery tools which is for you to restore your system to fresh windows.

hey there.. i could not find the .dmp file.. can i attch an image??

Hi all the sifu,

Sorry to disturb u guys again, can any sifu help me to check this dump file again?
I still have the problem with BSOD. I've no idea what is the error msg.

I try to use the windbg but duno why it always stop after the "Symbol search path is: SRV*downstream_store*http://msdl.microsoft.com/download/symbols"
Then I check under the menu it said Debuggee not connected. Can any 1 teach me?

Thanks a lot.

help me check my dmp file.....
my error goes something like KERNEL_INPAGE_STACK_ERROR


Attached File(s)
 minidump.zip ( 5.48k ) Number of downloads: 66

senior-senior here.....i need help here T.T

My PC cannot go to Safe Mode now....

i just start my pc and then press f8 and choose safe mode , after that...it will load xxxxx/xxxxxx/xxxxxx/xxxxx.sys then blue screens come out

A problem has been detected and windows has been shut down to prevent damage to your computer

IRQL_NOT_LESS_OR_EQUAL

If this the first time you've seen this stop error screen , restart your computer.If this screen have appears again , follow these steps:

Check to make sure any new hardware or software is properly installed.If this is a new installed , ask your hardware and software manufacturer for any windows updates you might need.

If problem continue , disable or remove any newly installed hardware or software.Disable BIOS memory options such as caching or shadowing.If you need to use safemode to remove or disable components , restart your computer , press f8 select Advanced Start-up options , and select safemode.

Technical Information:

*** STOP : 0x000000A (0XF8A51354,0x000000FF,0x00000001,0X80E2E41)

but i still can load to normally windows with fine w/o hang/auto restart

This post has been edited by 3536837: Oct 30 2006, 06:49 AM


Attached File(s)
 Mini102806_01.zip ( 22.75k ) Number of downloads: 68

lighter

can help me to check out what wrong with my computer....
i already attach the minidump....



Attached File(s)
 minidump.zip ( 761.25k ) Number of downloads: 203

Hi guyz.. sorry for the late reply.. recently very busy...

Please make sure that you're using Service Pack 2 and your windows is up to date.


*** ERROR: Module load completed but symbols could not be loaded for mssmbios.sys

I can't rectify your problem.. Please try to your BIOS.



ah... you 3536837 you make me headache..
since you can't even go into safe mode hopefully its not cause by bad capacitor...
read this
http://forum.lowyat.net/index.php?showtopic=347156


Most of the BSoD caused by e10kx2k.sys
It was probably caused by your sound card driver.
Please refer here the URL below. If you can't solve your problem by following the instruction with the url that given, try to download the latest update of your driver and install it. Please get back here if the problem still persists. Good luck


This post has been edited by lighter: Nov 2 2006, 08:47 PM

thanks lighter... i will try it out...

Can u figured out wut happen to my system?


Attached File(s)
 Mini091706_01.zip ( 16.03k ) Number of downloads: 85

BCOD my mini dump file.was playing game during this hit.

Can anyone help me to view my identify my problem??

I'm using Win2k, recently Windows will auto jump to BSOD in 2++ hours after i opened it.

Scan Disk has been ran stating my hardisk no problem. Neither new software or hardware were installed recently.

i ran Windows debugger and attached is the run log.

So please help me! This problem has been bothering me since last week.

This post has been edited by Byakuya: Nov 6 2006, 03:47 PM


Attached File(s)
 help_me_pls.txt ( 5.25k ) Number of downloads: 88

hie there, just wanna check wit your guyz. ..

i recently change my PSU fan form iCUTE to a cap ayam (due to spoil edi) ...
aftre changing that thing my Computer alwis seems to be havign this auto restard issues ..
izzit happen bcuz of the PSU overheated issues?

.........i think it not bad capacitor fault , cos i still can load to normal windows with 24/7 =.=!! just wanna go safe mode only , then the blue screen come out

This post has been edited by 3536837: Nov 7 2006, 10:39 AM

I just built a new PC with brand new parts (most from the same shop in Low Yat). Ever since I built it about 2 weeks ago it has been randomly restarting by itself. Sometimes it will run a whole day w/o restarting, but I notice it will restart mostly when I'm doing something graphics-intensive, like watching media files or working with Photoshop.

this is what's in it
Processor: Intel Pentium 4 D 925 3.0GHz 800MHzFSB 2x2 MB L2 Cache
RAM: 1GB 533 DDR-2 Kingston SDRAM
Motherboard: Elitegroup P4M800PRO-M2
VGA: NVIDIA GEForce MX4000 AGP
Boot HDD: Seagate 160GB SATA
The only PCI card I have is a USB 2.0 controller.
and running Windows XP Home SP2 (genuine oem) on a single partition.

Solutions I found on the Internet and have already tried:
1. first thing I did, reformat the HDD and reinstalled Windows. no effect.

2. unchecked Automatic Restart in Control Panel > System > Advanced > Startup and Recovery to force the BSoD, but it still auto-restarts. When I send the error report to M$, they always say it's probably a hardware problem.

3. searched the BIOS setup to see if there is some kind of "restart on failure" option to disable but I can't find anything like that.

4. ran Speedfan to make sure it's not overheating. see jpg.


5. uninstalled and reinstalled the video drivers and USB drivers in case there was any conflict. it still randomly restarts.

6. checked RAM to make sure it's properly seated. (this is the second stick of RAM, I exchanged it for new one at the shop when I thought it was a problem.) still got restart.

7. ran Memtest for 12 hours to check the RAM. no problems detected.

8. ran chkdsk and scandisk on the SATA. no problems detected. no bad sectors.

9. ran virus scan (Norton antivirus 2006). no viruses detected.

Windows always auto-restarts beautifully and works fine otherwise, but it inevitably crashes again. Since it only happens when I'm doing graphics stuff/watching movies, I dunno how to test with only memory and processor hooked up. Tonight I lost an art piece I had been working on for 1 hour - when windows restarted the file was corrupted and PS couldn't read it! I have attached the minidump below. hope someone can help me!! TIA!

:edit: it restarted by itself today while I was watching something on RealPlayer... then five minutes after it restarted, when it was just showing the desktop and I wasn't doing ANYTHING, it restarted itself again. Help!

This post has been edited by haya5h1: Nov 8 2006, 04:08 PM


Attached File(s)
 mMinidump.zip ( 467.17k ) Number of downloads: 282

can anyone help with my pc, it sometimes restart by itself, when i sent the Windows Error Report, it states that the problem came from a device driver. Here's my rig:

Conroe E6600
Gigabyte 945P-S3
MSI 6600GT
512mbx2 Corsair 667
160GB WD Caviar SE
Pioneer DVR-110D
CoolerMaster ExtremePower 430W

This post has been edited by E-J@1: Nov 8 2006, 01:38 AM

guys ..
please help ..
i just change my mobo ..
then i format system drive ..
and then install the drivers ..
then my pc keep restarting ..
giviming me all type of blue screens ..

i love my pc very much . please help me !!


Attached File(s)
 Mini111106_01.zip ( 76.77k ) Number of downloads: 79
 Mini111106_02.zip ( 17.49k ) Number of downloads: 56
 Mini111106_03.zip ( 40.9k ) Number of downloads: 54
 Mini111106_04.zip ( 236bytes ) Number of downloads: 60
 Mini111106_05.zip ( 12.52k ) Number of downloads: 62
 Mini111106_06.zip ( 13.51k ) Number of downloads: 62

I have use the debugger to chk. This the report: Is it complete.. I hv followed all the step. Please do correct me if got anything wrong. What is the problem can help me?
This post has been edited by hahaha85: Nov 12 2006, 09:22 PM


Attached File(s)
 1.zip ( 12.8k ) Number of downloads: 59

help.. dunno wat happen..

hi all...could somebody help me..I've problem with my pc whereby it will restart suddenly if i try download file over the internet or if i try using command prompt to check disk/ping to other website..this matter really annoy me as i can't make full use of internet. Currently i'm using xp pro..The problem had happened for the past 2 weeks. Really appreciate in advance for ur assistance guys..

This post has been edited by kayly: Nov 17 2006, 12:56 AM

Does anyone have any website that teach us how to read minidump file beside microsoft ?

Can any1 please tell me what's the problem with this debug? :

Microsoft ® Windows Debugger Version 6.3.0017.0
Copyright © Microsoft Corporation. All rights reserved.


Loading Dump File [C:\WINDOWS\Minidump\Mini112406-02.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*c:\websymbols*http://msdl.microsoft.com/download/symbols
Executable search path is:
Windows XP Kernel Version 2600 (Service Pack 2) UP Free x86 compatible
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 2600.xpsp_sp2_gdr.050301-1519
Kernel base = 0x804d7000 PsLoadedModuleList = 0x805531a0
Debug session time: Fri Nov 24 17:11:40 2006
System Uptime: 0 days 0:01:36.891
Loading Kernel Symbols
............................................................................................................................................
Loading unloaded module list
..........
Loading User Symbols
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 100000D1, {a6d60484, 2, 0, f78d0c8b}

Probably caused by : PCIIDEX.SYS ( PCIIDEX!BmFlush+23 )

Followup: MachineOwner
---------

kd> .reload
Loading Kernel Symbols
............................................................................................................................................
Loading unloaded module list
..........
Loading User Symbols
kd> !analyze -v
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1)
An attempt was made to access a pageable (or completely invalid) address at an
interrupt request level (IRQL) that is too high. This is usually
caused by drivers using improper addresses.
If kernel debugger is available get stack backtrace.
Arguments:
Arg1: a6d60484, memory referenced
Arg2: 00000002, IRQL
Arg3: 00000000, value 0 = read operation, 1 = write operation
Arg4: f78d0c8b, address which referenced memory

Debugging Details:
------------------


READ_ADDRESS: a6d60484

CURRENT_IRQL: 2

FAULTING_IP:
PCIIDEX!BmFlush+23
f78d0c8b ff37 push dword ptr [edi]

CUSTOMER_CRASH_COUNT: 2

DEFAULT_BUCKET_ID: DRIVER_FAULT

BUGCHECK_STR: 0xD1

LAST_CONTROL_TRANSFER: from f73aaa05 to f78d0c8b

STACK_TEXT:
80548dbc f73aaa05 86d603f0 80551b80 80551920 PCIIDEX!BmFlush+0x23
80548e2c 80540d5d 86d3c0a4 86d3c030 00000000 atapi!IdePortCompletionDpc+0x75
80548e40 80551920 ffdffc50 00000000 00000000 nt!KiRetireDpcList+0x46
80548e50 80540cd6 00000000 0000000e 00000000 nt!KiIdleThread0


FOLLOWUP_IP:
PCIIDEX!BmFlush+23
f78d0c8b ff37 push dword ptr [edi]

SYMBOL_STACK_INDEX: 0

FOLLOWUP_NAME: MachineOwner

SYMBOL_NAME: PCIIDEX!BmFlush+23

MODULE_NAME: PCIIDEX

IMAGE_NAME: PCIIDEX.SYS

DEBUG_FLR_IMAGE_TIMESTAMP: 41107b4c

STACK_COMMAND: kb

BUCKET_ID: 0xD1_PCIIDEX!BmFlush+23

Followup: MachineOwner
---------

sometimes it will be DRIVER_IRQL_NOT_LESS_OR_EQUAL (a)

got BSOD recently :'(
here is the minidump, anyone can help?


Attached File(s)
 Minidump.zip ( 44.65k ) Number of downloads: 67

hi this is my problem pls help thank


Attached File(s)
 Mini112206_01.zip ( 8k ) Number of downloads: 60
 Mini112406_01.zip ( 15.99k ) Number of downloads: 53
 Mini112706_01.zip ( 11.55k ) Number of downloads: 54

My dumpfiles shows something from with NTFS. Can it be helped? The PC doesnt reboot / BSOD under safe mode thou.....

This post has been edited by darkearth: Nov 28 2006, 02:22 PM


Attached File(s)
 Mini112706_44.zip ( 29.52k ) Number of downloads: 54

This is my most recent dump file.
My computer always restart w[hen i play game. Seldom happen wen i no play game....

This post has been edited by cyc85: Dec 2 2006, 04:45 AM


Attached File(s)
 Mini120206_01.zip ( 15.68k ) Number of downloads: 63

lighter not here???

My computer auto restart just now , when after restart , enter the window , all also hang , can't move the mouse also.I need to turn off the cpu switch to restart.
where can i find the minidump ?

This post has been edited by kingmax: Dec 3 2006, 02:58 PM

C:\windows\minidump

there are a few possible causes:
1. your RAM maybe be corrupated when some programmes may read to a "damaged" memory address
2. your pc is overheated
3. and this reason is possible unwanted by most of the people, your processor/motherboard may have some problems.

for solutiions:
1. try to check your RAM for errors using memtest.
2. try to clear the dust on the cpu's fan(s) to reduce the heat of your cpu.
3. find the manufacuter of your motherboard, and sometimes it'll provide a diagnoistic tool for checking motherboard faulty.

if the problem still persist, try to post your dump file, maybe some experts here can help you to solve your problem.

regards,

nofear0720

the memtest , i had download , how do I use ? .I went to the website i totally don't understand what it said.
How do i use ?

there are a few options there:

1. memtest bootable ISO image for CD-Rom ( Download - Memtest86 v3.1a ISO image (zip) ).
2. memtest bootable DOS for floppy (Download - Pre-Compiled Memtest86 v3.1a installable from Windows and DOS).

for case 1, you can burn the iso image to an empty CD, then you can run the memtest once your restart your pc.

for case 2, you can just copy the downloaded files ( the files inside the "memetest86" ) to your empty floopy disk ( if i'm not mistaken and correct me if i'm wrong ).

what you need to do next is let the application check the errors for you, if you got error message, try to replace a new RAM.

hope it helps ..

once in a while my computer would suddenly have the BSOD and restarts automatically,
just the other day i was browsing this thread and finally found out bout the minidump thingy

well, here's my minidump file and i would really like to know what's happening to my com

thanks!

This post has been edited by -ArChAng3L-: Dec 6 2006, 02:31 AM


Attached File(s)
 Mini120506_01.zip ( 16.66k ) Number of downloads: 39

Help please. Thanks in advance.  Mini120306_01.zip ( 162.24k ) Number of downloads: 51

somebody help 2 read my dump file. I'm getting sick wen my computer always restart without notice......

My PC got a weird problem, it cause BSOD when I use pair of my ram which is 2x512mb.
But when I use memtest, it doesn't have single error for 7 hours.
And when I use only one of the stick, it wont face any BSOD.
So you guys think is it my RAM problem? or?
Anyone face this problem before mind to share their solution?

i have no idea about the "snppro.sys", but after searching around google, it is probably some device driver corrupted.

Do you have "vsnppro.exe" running in your system ??? If you have no idea you can check it using task manager or hijackthis application. "vsnppro.exe" is a program from Sonix PC Camera Monitor MFC Application and it is not important for your system process. It should be terminated if it causes your system crashes.

regards,

nofear0720

Please check your event viewer, they might be some application problems. I saw 3 of your latest dump files, the first 2 errors is cause by your realplay.exe and the third one is from your zonealarm personal firewall (vsmon.exe). Try to check this out.

According to your dump files there is an exception bug check error 0x9c, you can search around from google, there are plenty of solutions there.

regards,

nofear0720

yeah, there is such a program running in my system
disabled it already, hopefully it works

thanks a lot !

HELPP ME? i'm not sure my problem same as yours , my pc suddenly automatic reset when i'm using about 2-3 hours, Damnn I hate it,

I had try playing games nfs carbonm it's run okay,
I have check my pc with norton anti-virus 2006, no virus detected
but sometimes i let pc just let in on, after 1-2 hours i came back using it , playing mp3, downloading from bittorent, using msn, internet everything suddenly pc my reset.. No blue sreen came out, no warning.
I change my sata cable , still the problem came again, Everyting i have tried including upgrade the new bios & change my ram and put another slot
the problem still same
My friend said my pc got that problem because of heat problem, but my pc run usually 39-46 degrees.

I'm looking for your advise

E6300 Core2
Gigabyte GA-965P-DS3 <--- still new , why my pc is going weird
Cooler Master Xtreme psU 430Watt
Ram 675ddr2 hyperx
Wester Digital Sata 160GB

This post has been edited by wo0p: Dec 10 2006, 02:36 PM

This is my latest about my pc in debug file

Loading User Symbols
Loading unloaded module list
.......................
Unable to load image gdrv.sys, Win32 error 2
*** ERROR: Module load completed but symbols could not be loaded for gdrv.sys
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 1000008E, {c0000005, f7af76cb, b9ed5b98, 0}

***** Kernel symbols are WRONG. Please fix symbols to do analysis.

***** Kernel symbols are WRONG. Please fix symbols to do analysis.

*************************************************************************
*** ***
*** ***
*** Your debugger is not using the correct symbols ***
*** ***
*** In order for this command to work properly, your symbol path ***
*** must point to .pdb files that have full type information. ***
*** ***
*** Certain .pdb files (such as the public OS symbols) do not ***
*** contain the required information. Contact the group that ***
*** provided you with these symbols if you need this command to ***
*** work. ***
*** ***
*** Type referenced: nt!_KPRCB ***
*** ***
*************************************************************************
*************************************************************************
*** ***
*** ***
*** Your debugger is not using the correct symbols ***
*** ***
*** In order for this command to work properly, your symbol path ***
*** must point to .pdb files that have full type information. ***
*** ***
*** Certain .pdb files (such as the public OS symbols) do not ***
*** contain the required information. Contact the group that ***
*** provided you with these symbols if you need this command to ***
*** work. ***
*** ***
*** Type referenced: nt!KPRCB ***
*** ***
*************************************************************************
*************************************************************************
*** ***
*** ***
*** Your debugger is not using the correct symbols ***
*** ***
*** In order for this command to work properly, your symbol path ***
*** must point to .pdb files that have full type information. ***
*** ***
*** Certain .pdb files (such as the public OS symbols) do not ***
*** contain the required information. Contact the group that ***
*** provided you with these symbols if you need this command to ***
*** work. ***
*** ***
*** Type referenced: nt!_KPRCB ***
*** ***
*************************************************************************
*************************************************************************
*** ***
*** ***
*** Your debugger is not using the correct symbols ***
*** ***
*** In order for this command to work properly, your symbol path ***
*** must point to .pdb files that have full type information. ***
*** ***
*** Certain .pdb files (such as the public OS symbols) do not ***
*** contain the required information. Contact the group that ***
*** provided you with these symbols if you need this command to ***
*** work. ***
*** ***
*** Type referenced: nt!KPRCB ***
*** ***
*************************************************************************
*************************************************************************
*** ***
*** ***
*** Your debugger is not using the correct symbols ***
*** ***
*** In order for this command to work properly, your symbol path ***
*** must point to .pdb files that have full type information. ***
*** ***
*** Certain .pdb files (such as the public OS symbols) do not ***
*** contain the required information. Contact the group that ***
*** provided you with these symbols if you need this command to ***
*** work. ***
*** ***
*** Type referenced: nt!_KPRCB ***
*** ***
*************************************************************************
Probably caused by : gdrv.sys ( gdrv+6cb )

Followup: MachineOwner
---------

0: kd> .reload
*** ERROR: Symbol file could not be found. Defaulted to export symbols for ntkrpamp.exe -
Loading Kernel Symbols
....................................................................................................................
Loading User Symbols
Loading unloaded module list
.......................
0: kd> "!analyze -v
^ Syntax error in '"!analyze -v'
0: kd> "!analyze -v
^ Syntax error in '"!analyze -v'
Unable to load image gdrv.sys, Win32 error 2
*** ERROR: Module load completed but symbols could not be loaded for gdrv.sys

Thanks ya.. I was trying to reformat and reinstall windows. At first few attempt, I failed to reinstall windows. However at last I succeeded to reinstall the windows.But now the blue screen as I hv quoted above always appear. Even when I was trying to reinstall windows. Sometimes blue screen as above was shown, but it wrote different sentences than above's.I feel like my pc's condition is similar to 3536837's .

please correctly set your symbol file, following the instruction here.

then run the windows debugger again, you may find some useful information there that can help you to troubleshoot your problem.

alternatively, you can post your minidump file, someone here might help you out if you are not able to analyze the debugging information.

regards,

nofear0720

The problem that you describe is quite ambiguous since you have other than exceptions that you quoted

If i were you, i will go intot he BIOS immediately i got the error message and check the cpu temperature. If it's higher than usual, then try to clean the dirt on the fan.

If the problem still persist, then i will go further investigating the ram. Perhaps using memtest, the error is found, try to replace another ram that you believe it's perfectly working and test your pc ( remember to remove the one currently in you pc ).

you can provide a complete BSOD message for us to better understanding your problem.

regards,

nofear0720