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 [FAQ] PC auto restart/Blue Screen (BSOD), All questions go here please.

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LY123
post Dec 6 2006, 05:16 PM

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Help please. Thanks in advance.Attached File  Mini120306_01.zip ( 162.24k ) Number of downloads: 51

LY123
post Dec 10 2006, 07:43 PM

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QUOTE(nofear0720 @ Dec 9 2006, 03:46 PM)
Please check your event viewer, they might be some application problems. I saw 3 of your latest dump files, the first 2 errors is cause by your realplay.exe and the third one is from your zonealarm personal firewall (vsmon.exe). Try to check this out.

According to your dump files there is an exception bug check error 0x9c, you can search around from google, there are plenty of solutions there.

regards,

nofear0720
*
QUOTE
A problem has been detected and windows has been shut down to prevent damage to your computer

IRQL_NOT_LESS_OR_EQUAL

If this the first time you've seen this stop error screen , restart your computer.If this screen have appears again , follow these steps:

Check to make sure any new hardware or software is properly installed.If this is a new installed , ask your hardware and software manufacturer for any windows updates you might need.

If problem continue , disable or remove any newly installed hardware or software.Disable BIOS memory options such as caching or shadowing.If you need to use safemode to remove or disable components , restart your computer , press f8 select Advanced Start-up options , and select safemode.
Thanks ya.. I was trying to reformat and reinstall windows. At first few attempt, I failed to reinstall windows. However at last I succeeded to reinstall the windows.But now the blue screen as I hv quoted above always appear. Even when I was trying to reinstall windows. Sometimes blue screen as above was shown, but it wrote different sentences than above's.I feel like my pc's condition is similar to 3536837's .
LY123
post Dec 29 2006, 02:38 PM

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Here is a small story of mine,
Over past few months ago, my computer keep on restarting and sometimes, shut down.My seniors, friends, myself have been reformatted it, but same problem still remain unsolved. Then I sent to the shop(ATT:This shop is notorious with bad computer service one!!!) where I had bought it, claiming for warranty. The technician said that it was not reformatted properly, then the shop charge me RM 30 for reformatting. However the same problem reoccurred again after 2 weeks. Then I sent it to a computer shop with good reputation for hardware troubleshooting. The result came out, the RAM is OK, but both mainboard and hard disk got error. After paying RM 10 for service charge, I sent my CPU back to the shop where I had bought the CPU, claiming warranty for second time.Then the technician said that it was because of not properly reformatted again.... sleep.gif" However, when I called to the shop, asking the shop to check properly, then the technician changed his statement, claiming that my mainboard got error and had been sent for warranty. Then I ask him whether my hard disk got problem or not. He said " Saya rasa hard disk tak ada masalah" translated ( I THINK your hard disk doesnt has any problem) He claimed that it might not has any problem without even checking it!!!! Then I requested has my hard disk checked. Then he told me my hard disk doesn't has any problem... I feel like the shop is not reliable. How should I do? Anyone can help me? Trouble shoot my hard disk myself?? icon_question.gif

 

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