I'm forwarding a question with description as discrete as possible prior attaching a minidump file as the problem is with my non-tech savvy friend.

My friend's PC is currently facing an instant restart when he initiates Internet Explorer. A BSOD appeared with some error message and symbols then a restart occurs.

The problem appeared yesterday and showed when he initiates Internet Explorer with an active dialup connection. Somehow, his MSN Live Messenger functioned well. In fact, I did told him to try using other browser which are Firefox but it seems like he stopped using it for the moment and try to salvage and backup whatever in the laptop and be prepare for a reformatting .

Somehow, the formatting haven't occurs and I would like to know from some of the sifu or expert here who have witness such a problem regarding Internet Explorer or problems alike which might not be caused by IE.

He thought of using MS Restore to restore to a previous state but the last changes occurs to his PC was the installation of a demo version of SoundForge Foundry where after the uninstallation (after the BSOD incident) the problem still persist.

I hope some you guys could tell/suggest some premonition/ideas on the root of the problem superficially so that I can convince him that a format is not necessary for the moment.

I promise that I'll attach the minidump later for your diagnostic but for moment, any idea?

In simple word: PC reboot whenever IE is up and trying to surf a website with a short term BSOD.

I believe the snapshot at the front got a solution to disable the instant restart but as for the reason behind the IE-Restart thingy, it seems like I found an FAQ from Microsoft KB where there are 10 frequently asked questions on this issue. The most obvious one would be with the Display Driver as I found the other 9 possibility were too low.

However, the problem didn't occurs before this until yesterday.

Any chances that it's an OS corruption or IE corruption? I thought of telling to repair IE but it seems he had lost his WinXP CD...

Please help, thank you

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Added on May 21, 2007, 12:15 pmForget it, FORMATTED liao...sorry all...sigh...

This post has been edited by Kagaya: May 21 2007, 12:15 PM