Forgot to ask, I got a call from unifi today to upgrade again this time to VIP20. Didn't manage to talk much coz I was in the middle of something, asked them to call back. So anyone got the same offer, how much the monthly bill?

I heard that if you complain often enough your speed will go up...

Don't rule out virus as well, good to monitor exactly how much your system is using (not how much speed you 'feel' while browsing). Applies to all devices.

How long does it take to upgrade from VIP 5 to VIP 20 ? They said my order is already completed but when I speedtest still got 5 mbps. When I ask support from tmconnects they said I need to monitor T__T

If without TV offer should be RM 229.

For me last time quite fast, just need to restart the whole BTU/router system. About 5 minutes. Maybe I'm the lucky one. They told me within 24 hours.

Is it possible to get RM179 for 10m offer at any TMcounter or agent ?

Good point.

Yaaaah I got a call from TM .. They also offer me 20 M connection for 2 yrs offer at 229 ringgit ...

I did not take the offer ...cos my house is very stable on 10 M at the moment ...

To me the extra 10 M for the extra of 50 ringgit .. Is not worth it ...

Have u received the upgrade confirmation slip from TM via email? IINM the process should take about 2 days. Then you need to turn off the BTU/router and turn back it on. You can also check whether the upgrade process is complete through the occ.unifi.my portal (My Services --> My Recent activity)

TM is aggressively offering the extension,ending today.

next, they going to introduce new broadband packages. not sure if going to be better or worse compared to current ones.

vip20 here, just checked my speed and it's been throttled bad enough. I'm getting around 3-5Mbps on speed test for downloads, uploads is semi ok (fluctuates around 10-15Mbps) but what I've noticed is it hits 10Mbps for the download then straight away shoots down below 5. I guess it may be because of new years but seeing some of the recent posts maybe it's something else.
Luyang, Kota Kinabalu.

Update: Ok, well now it's not even hitting 10. It's going straight to 5 and stabilising at ~3+Mbps

Update2: All good now, must've been the new years chaos since it started getting better right after new years hit.

This post has been edited by Salamander: Jan 1 2015, 02:03 AM

call tm unifi support .. already reset session and reset port
still 5 mbps

they check the status is already complete for the transition between vip 5 to vip 20.
occ portal ?
already check as well

Same case with one of the forum member here I guess. Nothing you can do at your end. Need to pester those TM staff in order for them to rectify the problem.

https://forum.lowyat.net/index.php?showtopi...post&p=72207157

This post has been edited by 3010517: Jan 1 2015, 01:41 AM

u need call them..already done turn off and turn on..check speedtests till stuck VIP 5
ask them send tech guy to fix the problem..on their side cant do much..

Same case as mine, need those technical people to come and do something at the port at your house.
Mine was they upgraded my upload speed but not download speed.
Anyway, it was fixed quite promptly. Usually after they tried to reset port from their end but doesn't work, they will immediately open a case for you. Technician will be sent to fix this.

ya..their side reset port cant do much de..need ask them send tech guy to do..because their hardware mcam ada bug

called again just now .. finally they give me report number .. will send someone to come if needed. T__T

When browsing or watch YouTube on Google Chrome, i always get "Resolving Host" first. Browser always paused for a few seconds and then suddenly it is blazing fast again. Really annoying. Furthermore when watching YouTube on 720p or 1080p is always not so smooth load/play.

@nos4a2
Wonder where you change/disable the Anti Attack setting in the router?

I'm on VIP5.
WIFI Router : L7-N-R2000
Hardware Version: A1
Firmware Version: 1.07TM

U know anything about the new packages? Malaysia broadband really very expensive

izzit? I planning to install a fibre internet now... u know when it will release new package?