just installed unifi. problem is, wifi reception is very bad in my room on the 2nd flr. (modem & router is on the 1st.)

advice for best solution?

homeplug? or get a more powerful router?

Hey guys. My internet is down, just called support and open case.
How is unifi customer service reputation?
Normally how long does technician come to request? Next day? Need internet urgent to finish report

I need help   

I just signed up my UNIFI, it's doom day for me.
All my other devices able to connect to Unifi router but my Macbook cannot do so even I plugged in ethernet cable still not working.
My Macbook wifi bar showed connected to my SSID but cannot access internet.

So what's the problem? I checked all the lyn posts but no solution at the end.

I tried change to 20Mhz in my router setting / switch channel to (6 or 11) / WPA2 + AES
all not working     

Anyone know please help

ty 

What's with Unifi in Subang Jaya area these days?
Slow unstable connection. Cannot get Google Docs, Facebook etc.
Have reconnected, reset base station many many times.

It's like back to the bad old congested Streamyx days.

Sigh.

Oh my, I was just interested in subscribing unifi but after seeing last few comments make me want to stick with my umobile

If 12 months contract, I'm still fine with it. But 24 months, it sounds a bit fishy cause it kind of hint that TM is prepare to lower the price since our neighbouring countries are offering faster speed with cheaper price...

if u believe unifi stories, there is always something broken, so all the time have some excuse for bad connection.

the truth is that broken sea cable is long history, months ago.

however, there has been no service to some china sites in sep and nov - becos suspect was quota used up, did not pay more for more bandwidth, so users were fuming for some weeks. explanation was "we r experiencing heavy traffic to china...".

anyway, all has been restored to normal 2 weeks ago. of course, can expect some cable to be broken again and again.

where r u located?

here, shah alam, vip10, right now, wifi 45ft, all is good whether pc or hypptv or androidtv or torrent or china or usa or europe:

Is calling 1300 numbers free with unifi package?

can we call them to upgrade? RM179 sounds ok for me